hi everyone, got a problem with a Dell 1700 laser printer. i had to print 10 single page documents. so i go on and start printing but here's what happened with all documents. again, they are all one-pagers. the first attempt is always a jam and the fan goes crazy. when i clean the path it prints OK and fan noise goes down. basically i had to reprint all 10 docs since all 10 jammed by default and continue to jam. this never happend before.
specifics: 1. if i use the straight path the paper comes out about 2 inches and then stops 2. if i use the curved path it never comes out. 3. the rollers are cleaned 4. the sensor latch at the back is present and flexible
any ideas.
thanks,
al beilek
Re: DELL 1700 - jams by default then reprints OK by MichaelTech (8/7/09 1:40 PM) reply
this was a re-marketed item looking like new, which i assumed meant major parts are working fine. and it actually printed some 1000 pages but every day i had a different issue. and these problems, man, they never reoccurred for the 3-day period i owned it.
every day a new trick - one day would be a curled jam in the paper tray - every first page of a document, next day mixing page sequence in manual duplex, etc.
i had hoped it would be something i could troubleshoot but in my experience had no other choice but to return it and put my money in a new printer.
in any case fixyourownprinter.com was helpful. thanks to MichaelTech as well. appreciate it.