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 | Dell 1700 -- problem with paper intake by bucktwentynine (12/2/07 8:06 PM) reply | + / - | I am having trouble with my Dell 1700 laser printer. It will not take paper and the yellow "Load/Remove paper" is on everytime I try to print. I have checked for jams etc. I have removed the toner assembly etc.
What I do notice is that the spring loaded intake rollers stays up the whole time. I tried printing without the paper tray and I dont see the rollers come down. I am afraid the rollers are not making contact with the paper at all.
Should the intake rollers come down during printing? Or should they always be down making contact with the paper? Please let mek know so I can figure out if it is a gear issue or some other problem.
Thanks,
PJ
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| Re: Dell 1700 -- problem with paper intake by MichaelTech  (12/3/07 1:17 PM) reply | + / - | It should drop down when the tray is installed. It is a motorized, cam/gear driven part, so the small motor in the arm may be bad.
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 | Re: Dell 1700 -- problem with paper intake by MissyWhite (12/28/07 11:14 AM) reply | + / - | I have the same problem :-( except, my arm comes down when the tray is installed...
let me know if you ever got a good solution to fix it.
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 | Re: Re: Dell 1700 -- problem with paper intake by Anonymous (1/9/08 5:48 AM) reply | + / - | I've had the same issue with my Dell 1700. I resolved it with a new HP 2015D. Hehe.
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| Re: Dell 1700 -- problem with paper intake by MissyWhite (1/9/08 5:50 AM) reply | + / - | Ya, we finally gave up and got a new printer too. LOL.
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| Re: Re: Dell 1700 -- problem with paper intake by Anonymous (1/11/08 9:04 AM) reply | + / - | i got same problem, tried flip the rubber on the drop down roller and solve the problem. now trying to find the replacement rubber
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| Re: Dell 1700 -- problem with paper intake by MissyWhite (1/11/08 9:06 AM) reply | + / - | I tried reversing the rubber, it didnt work :-(
I even cleaned the rubber with the rubber cleaner.
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| Re: Re: Dell 1700 -- problem with paper intake by Anonymous (2/8/08 4:15 PM) reply | +1 + / - | Could you tell me where I can locate someone to repair my printer? Having the same problem
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| Re: Dell 1700 -- problem with paper intake by MissyWhite (2/8/08 6:09 PM) reply | + / - | I guess you could send it back to Dell.. I don't know. We wound up just buying a new one.
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 | Re: Dell 1700 -- problem with paper intake by MIKEY71 (5/1/08 8:26 AM) reply | + / - | If the rollers don't turn (or turn and slip) and maybe you hear a clicking noise from the left side of the printer, there is a spring clutch inside the gear at the end of the shaft going to the swing arm. I found that sometimes grease gets inside and causes the spring to slip instead of grip like it should. If you're very careful, you can take off the left side cover and lay the printer on its right side (left side facing up). Then remove 3 or 4 screws around the gear assembly and lift the assembly straight off the printer. To get to the spring clutch, you'll have to move a couple gears out of the way (remember how they go back or you're screwed - and watch the toner arm spring as well). Remove the plastic c-clip on the end of the pickup shaft and lift off the clutch gear. Pull the gear apart and wipe off any grease from the inner surfaces where the clutch spring sits. Reverse your steps to put it back together.
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