Its a common problem with this model. The EPROM chip is full or something like that cause its always writing to and from it even when the printer is on standby. Contact kyocera and they will either send out a EPROM chip to replace or a complete printer.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Anonymous (6/26/07 4:29 AM) reply
Just noticed your page count is pretty high when the error started, you are very lucky. All the printers with this error that I have come across only have page count of less then 500.
Re: Re: Kyocera FS-3900DN Call Service 0150:000043 by Anonymous (8/15/07 3:05 AM) reply
I had the same problem with an Fs-2000DN still under waranty. The guy from the service company just flashed the EEPROM using a cf card. Error has been fixed in less than ten minutes.
Regards Hoover
Re: Kyocera FS-3900DN Call Service 0150:0033513 by MITAAMAN (9/14/07 4:21 AM) reply
I'm having a "Call Service 0150:0000000" error on a FS-4000DN. Is it the same problem as described above for the FS-3900 ? Other thing that I consider very strange is the page count on the call service error (0000000). A few minutes before I got the error message, I printed a test page were it shows 291.513 pages printed.
Regards to all.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Korak (12/13/07 8:27 AM) reply
Actually I'm not able to see the firmware version as this error happens right after turning the printer on, and it doesn't print at all. Where can I get the latest firmware version for FS-4000DN ?
Regards to all.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Korak (12/14/07 5:39 AM) reply
I was thinking that mine came up with that error right away also, but I could be wrong. I actually did not do it myself. My Kyoceras were still under warranty so the company brought a USB drive with the updates on them and just plugged them into the printers, turned the printers on and let them update.
Scott
Re: Re: Kyocera FS-3900DN Call Service 0150:003351 by neco1 (1/18/08 12:01 PM) reply
Anyone still having issues with 0150 error? Read the above thread; it covers most of the important points. If anyone still needs help on this i'll try and help out if I can.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by mcprinter (3/4/08 6:02 AM) reply
I have replaced the EEPROM (as per my post near the top) on a few of these, so that the printer will come to ready and then flashed the EEPROM via parallel port with upto firmware.
Thanks McPrinter
Re: Kyocera FS-3900DN Call Service 0150:0033513 by kyoman (3/5/08 7:01 AM) reply
Yes in some (not all) cases simply flashing the engine firmware via CF card or USB pen will work, Parallel upgrade will not work at this point as you point out. I'll email some instructions.
Regards
Kyocera FS-2000D Call Service 0150 by McKay (3/11/08 7:01 AM) reply
I see from your posts that you have the firmware update for this problem and for cases where the printers have lost their Serial numbers and MAC addresses.
Could I please ask for a copy of both with instructions?
Many thanks
Hugh
Re: Kyocera FS-3900DN Call Service 0150:0033513 by kyoman (3/12/08 9:45 AM) reply
Kyo has to remote into your printer to reset serial page count and MAC address. Also if you upgrade your firmware you have to format it using a working Kyocera printer before you attempt the upgrade.
Kyocera FS-3900DN I need to disable USB by Marco2 (3/28/08 4:17 AM) reply
Hi, can someone explain how to disable USB/Parallel printing. I tried on the web configuration, there are some "APL filter" but I need only to DISABLE completely the Local printing mode. Thank you. Marco
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Anonymous (3/29/08 3:41 AM) reply
Anyone tell me what the factory floor guys have managed to do to make the printer produce Call Service 7410:0002893 reportedly they had a paper jam that they claim to have cleard only to be greeted with the above error on screen.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Anonymous (4/10/08 1:49 PM) reply
Nothing too serious it's just a loose drum connection. Switch off Lift the developer out as if you were removing a jam. open the side door, remove waste bottle. Press the grey square button on the end of the drum whilst pulling slightly on the drum. Slid the drum out an inch or so. Slide the drum back in firmly. Put every thing back in. switch on. Job done.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Anonymous (4/23/08 4:55 AM) reply
hi - found the fix to the Call Service 7410:0013360 prob. Turn printer off. Take out the toner cartridge. Then, take out the waste bottle on the left. Depress a small button on the rhs in the waste compartment until you hear it click. Replace waste bottle and toner cartridge. Turn printer on & it should be okay.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Idle (7/16/08 4:08 AM) reply
I am getting an error on a Kyocera 4000DN printer: "Call Service Person 0150:0017502" What I saw when I got to the user is that the toner wasnt properly installed. I installed it correctly but I am still getting this error.Could this have caused this error, or is it related to the EEPROM chip as with all the other 0150 errors mentioned above? Regards
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Nicho (9/17/08 1:59 AM) reply
I am getting an error on a Kyocera 4000DN printer: "Call Service Person 0150:0017502" What I saw when I got to the user is that the toner wasnt properly installed. I installed it correctly but I am still getting this error.Could this have caused this error, or is it related to the EEPROM chip as with all the other 0150 errors mentioned above? Regards
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Anonymous (9/17/08 6:11 AM) reply
Can anyone tell me where to download the latest FS 4000 DN firmware, and is it possible to update the firmware with telnet or ftp? I have never done a firmware update on a printer so any information / procedures will be helpfull Thanx
Re: Kyocera FS-3900DN Call Service 0150:0033513 by kyoman (9/22/08 1:20 AM) reply
In Europe it is avaialble on the tech web site. If you don't have access i can email it to you with instructions sned me an email and i'll send the files by return.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by nicho (9/22/08 1:44 AM) reply
Thank you for emailing me the instructions. However, i tried doing the update via the usb (readyly availb) but when i turn the printer on it goes through the 'self test', displays 'please wait' then displays the 'call service 0150:' should it find the usb first before displaying the error? Do you think replacing the eprom would work, if so do you have any instructions on replacing it? Any help is appreciated. I will be trying the CF Card tomorrow, need to find one.
Re: Re: Kyocera FS-3900DN Call Service 7410:001336 by kaferemo (10/17/08 1:26 AM) reply
When i try to update the firmware via the CF card, it enters Service mode, but then says "Parallel waiting". is anyone familiar with this. Any suggestions? CF card is formated in FAT32
Re: Kyocera FS-3900DN Call Service 7410:0015652 by Anonymous (10/31/08 1:59 AM) reply
Hi All. I have another 4000DN printer with the Call Service Person 0150:xxxxxx error. I tried updating the firmware twice already but it didn't work. Is there a fault with the EEPROM itself, or is there a way to completly clear it or must I replace the EEPROM. Tx
Re: Re: Kyocera FS-3900DN Call Service 0150:0033513 by Anonymous (1/21/09 12:27 AM) reply
Hello I have a FS-4000DN printer and I am facing a Call Service 0150:0000078 Error. Though my printer printed over 70000 copies it says in the error only 78. Would flashing it with new update help?? If yes, could you please send me the FW to the mail darko_koro@yahoo.com
With regards Darko Korosec Slovenija
help with fs-4000DN latest firmware by dima-rus (1/28/09 9:46 PM) reply
Non-profit facing expensive service call - could kyoman please send me the firmware update and instructions I would need to clear this error? Many, many thanks.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by enyaw (4/18/09 2:26 AM) reply
We have a Kyocera FS-2000D here at work. It' giving the error 'Call Service 0150:0006090' as soon as it is turned on. We've checked that everything is sat correctly, ie toner and collection bottle.
anyone any ideas?
cheers, Mike
Kyocera FS2000D - Call Service 0150:0006090 error by nomad711 (5/6/09 2:50 AM) reply
We have a Kyocera FS-2000D here at work. It' giving the error 'Call Service 0150:0006090' as soon as it is turned on. We've checked that everything is sat correctly, ie toner and collection bottle.
anyone any ideas?
cheers, Mike
Re: Kyocera FS2000D - Call Service 0150:0006090 error by Anonymous (5/6/09 2:59 AM) reply
It's caused by read/writing to and from the eeprom chip on the engine board. You can either flash the firmware via cf card (that's if you can get hold of it) or replace the engine board
Re: Kyocera FS-3900DN Call Service 0150:0033513 by nomad711 (5/6/09 3:02 AM) reply
hi friend you must upgrade engine by a simple usb pen drive on the usb port of the printer this pen drive must contain only the file of engine , the file is on rapid share end the link is write on this forum bye
Re: Kyocera FS-3900DN Call Service 0150:0033513 by siva_007 (7/28/09 3:10 AM) reply
i sove the problem...this error code shows when fuser termistor "isnt work" - i just replased him whit new one and ... "voila" :D + 208 USD (new Fuser) for party whit friends :D
Re: Kyocera FS-3900DN Call Service 0150:0033513 by DaveMac (8/27/09 4:13 AM) reply
I found the 3900DN/4000DN firmware on the Dutch KycoceraMita website (select English language); there it can be found (oddly enough) under 'datasheet'. I've downloaded the firmware (an executable zip) and also made it into an ordinary zip, and put it here:
Could somebody help me with my printer? I got a Kyocera FS-C5200DN with a call service error F020. What does the error mean and how do I repair this problem?
Re: Kyocera FS-C5200DN by macengr (4/15/10 11:50 AM) reply
Is there a firmware update for this printer and if so, where might I find it. Also, does anyone know how I can update the sytem time as it is showing a date in 2007. Also, the printer loses its network connection and is unable to be printed to across the network after it comes out of sleep mode. The only way to make it reachable by computers on our peer-to-peer network is to turn it off, then on again. The printer has a static IP address assigned to it, fyi. Any help on the any or all of the questions would be greatly appreciated. Thanks.
Re: Kyocera FS-3900DN Call Service 0150:0033513 by Destroyer_ (6/23/10 3:38 AM) reply
Hi there, I have a FS-3900DN which casually tells me "Paper jam in printing unit". The problem only occurs when starting a print, never while printing. Temporary solution: I lift the top cover up an inch, close it again and it continues printing. I changed printing unit, picture unit, heating unit, not getting better. The plastic sensor thing below the printing unit is clean and looking good... Running FW 2F9_1/3000.008.002
Anyone an idea?
Thanks,
Flo
Re: Kyocera FS-3900DN / 4000DN Firmware available by lemonadesoda (10/6/10 2:36 AM) reply
I tried a non OEM toner in my 3900DN and I believe I installed it prematurely, the OEM that was in was nearly full. The "After Market" toner was tight going in so I had to repeat the installation several times. At one point upon removing the A.M., I notice that the magnetic roller below had an amount of toner piled up on it. Is this detrimental to the printer? Is it the fault of the A.M. toner, or is it because I installed and removed the toner cart. too many times causing it to pile up or WHAT? Please help
Re: Re: Kyocera FS-3900DN Call Service 0150:0033513 by Holdsworthl (2/23/11 1:15 AM) reply
Just wondering if any one could email me the firmware update for a fs-4000 and instructions to upgrade via usb? the printer i have is coming up with a 0150 error. i have replaced the PWB board still error persists and now it takes almost 15 mins to boot and comes back up with 0150:000000. unable to get it to ready stage to try update via lpt1 or n/w
Email: leeholdsworth1@btinternet.com or lee_holdsworth@computacenter.com
Any help in this matter will be greatly appreciated
Hi, can someone help me?? I have 3 issues. #1 I keep getting a false "Paper jam in printing unit" #2 When printing multiple pages the printer stops and has a think about the next page (taking forever) #3 It needs to be cleaned and no one in the company seems to know where the manual is, how do I clean it? Thanks in advance, Nigel
Kyocera FS-3900DN Call Service 7410:0116501 by lclow (5/20/11 3:04 AM) reply
FYI... I have a manufacturing facility full of FS-3900 and FS-3920's. A genius here decided to put a toner/developer unit from a 3900 into a 3920 and this was the error I received. I didn't notice the problem until after I flashed the printer to no avail...
Re: Kyocera FS-3900DN Call Service 0150:0033513 by brienb (11/14/11 2:26 PM) reply
I have a Kyocera FS-4000DN and a little plastic sprocket in the paper tray that raises the paper has broken. It is easy to get to and replace but I do not know where to get a replacement part. Any ideas?
Kyocera FS-c5150dn Call Service 0150:0000000 by bundy (11/24/11 2:53 AM) reply
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