HP Laserjet 2200D Laser/Scanner Error Fix

	HP Laserjet 2200D Laser/Scanner Error Fix by dmzcompute (10/30/06 7:22 PM) reply	+2 + / -
Just thought I would post these instructions since I was able to repair 2 laserjet 2200Ds during the past week using a method Moe had once mentioned. The symptons on the machines were a bit different but the error message was the same. When you sent a print document the machine would start to warm up and then all three light would come on solid. Pressing the job cancel and go buttons at the same time would result in only the middle led staying on solid which is a 52 laser/scanner error. In both case the motor in the laser/scanner was the culprit. With the cost of a new laser/scanner being about 200.00 it is really not economical to replace the part. What I did was the following. I removed the right side cover by pressing down on the button below the top cover and moving the cover towards the front and out. Next I lowered the back face up tray and released the two holding clips one on each side so the tray would go all the way down and removed the two screws which secures it to the frame. I then pulled out from the left side when looking from the rear and released the small clip on the right side and off it comes. I then removed the two screws one on each side in the back which secures the top cover. I next removed the two screws in the front under the toner door one on each side which hold the cover in the front. I then released the toner cam plastic piece on the right side which raises with the toner door. All you do is press together the plastic piece which goes thru the hole and slde the clip to the right and push it down into the down cover. Now just release the small holding clip on the left side under the toner door and you can lift the top cover off. Once the cover is off, you now have access to the laser/scanner which is the black box in the middle rear. Remove the multicolored wire on the right side from the circut board and release from the two clips on top of the laser/scanner and lay it over the left side. Now remove the purple wire connector from the same board which goes to the two wire harnesses on the laser scanner. Remove the one end of that same cable from the front right side connector on the top and release both parts of the wire from the holding clip on the top of the laser/scanner. Now remove the six black screws which hold the top of the laser/scanner cover and remove the cover. In the back of the laser/scanner is the motor assembly which the other part of the purple wire harness goes to. Remove the four screws which hold the motor and circut board and remove the motor and circut board. You may have to apply a bit of upward pressure to get it to come out, but it will come out. Now looking at the chrome motor cover at the bottom is a small plastic piece which holds the cover in place and prevents it from coming off. Squeeze the plastic piece together with a small needle nose pliers and remove. Now you can remove the motor cover and shaft. Put a couple of very small drops of light machine oil down into the exposed shaft of the motor assembly. Just a little since you donot want to fill the shaft all the way to the top. Put the cover and shaft back and put the plastic holding piece back in place. While you have the top cover open you may want to use a q-tip to clean all the optics playing most attention to the mirror assembly in the front. Now reverse these instructions and put everything back together and hopefully you will be back in business. The only thing which can be tricky is the toner cam shaft plastic piece. The best way is to close the toner door and put the cover on all the way and then raise the right side of the top cover a bit and raise the plastic piece up so you can put the shaft of it into the hole of the cover hindge piece. I figure having 2 successes in one week is worth posting instructions. Let me know if it works for anyone out there.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by Ypshec (10/31/06 8:10 AM) reply	+ / -
Hi dmz, Thank you for your suggestion. I tried to do this trick on a laser-scanner for LJ 1100 and it works!!! I'm not sure how long it'll work but now I'll start to collect a data and we'll see. I think, it'll work on most of laser-scanner for HP printers and in my experience, a 90% of problems w/them is the laser motor problem. Thanks again and Have a Good Day. YP

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by moe (10/31/06 9:13 AM) reply	+ / -
I would just like to add something from experience. After you are done with the oil, the centrifical force will fling the oil out if you put too much on it. You might want to put a folded paper towel in front of the prism the first time you spin the scanner up. This will catch the oil that gets thrown out. I ruined a prism the first time I did one.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by ajs1066 (5/16/07 6:27 AM) reply	+ / -
I haven't got much experience fixing printers at this level so many thanks to the previous contributors, my 2200 now works also! It took me a few attempts before it worked properly, I think I applied the oil a bit scarecly. On my first attempt the printer printed two test sheets fine but the motor was a bit noisy, it then gave up and the original problem came back. On the second attempt after applying a little more oil it was then quiet but for some reason it didn't print anything but just fed the sheet all the way through. On the third attempt after another little shot of oil and throughly cleaning the prisms, glass and laser it printed readable output but it also turned the entire sheet from white to dark gray, once I realised what was probably causing this and screwed all the covers and casing back on it printed fine!!! Another tip is to clean out any dust and grime inside the printer before you open up the black box containing the laser motor as it might easily drift into the sensitive area, especially if it's as messy from a light industrial environment as my printer was.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by nansiedou (4/29/08 12:31 PM) reply	+ / -
Wow! It worked for us, too! Putting camera/watch oil on the shaft of the laser scanner motor! When all three lights came on solid after it ran a bit as if to print but wouldn't, I could see on the EWS the printer had a 52 Scanner error, and the error light condition was just as Dzcompute described, except on the secondary error configuration (holding down both the Go and Cancel buttons) it was both the middle Ready light and the Attention light staying on. Thank you for this fix, this forum and the people who take the time to share their knowledge. Our HP Laserjet 2200d is back in business.

	Re: HP Laserjet 1000/2200D Laser/Scanner Error Fix by sunnyorlando (8/1/08 3:47 PM) reply	+ / -
Hi folk - Found this forum looking for this HP scanner motor error. I tend to try things myself and usually get pretty deep into it. So when I read your possible solution, I figure I'd try it. First - mine is a Laserjet 1000 - close enough to the 1100. Took it apart no problem and got to the scanner motor. I think much easier than described for others. Took the scanner box assembly out similarly to described and got to the motor. Applied small amount of oil and put everything back together. Unfortunately - no luck for me. Same error. Being that its so simple, I’m curious to find out what the scanner motor assembly costs. Might be worth a shot if it’s reasonable. I know these printer are cheap now – I found a similar Brother at Staples for $59. But I wouldn’t mind keeping this HP around – its been a good workhorse. Thanks you for the suggested solution.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by dmzcompute (8/1/08 6:41 PM) reply	+ / -
You cannot just buy a scanner motor assembly as hp does not provide the part and you have to buy the complete laser/scanner which I am sure is more than a new printer.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by Anonymous (9/4/08 7:58 AM) reply	+ / -
FYI I'm a printer with 10 yrs experience. A new laser scanner assy can be purchased for aroune 130 dollers from governor business solutions 313-240-8333 part number is rg5-5591. Your fixes are fine but will not last for long Ive tried it is good for getting a customer running till the part comes in though

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by dmzcompute (edited 9/4/08 4:13 PM) reply	+ / -
To anonymous you do not know what you are talking about. The printer next to my computer here is a 2200 that I fixed 2 years ago and it has printed over 10K pages since then without issue. All the customers I have fixed with this method over the past years have working printers without replacing the laser/scanner. Since the laser/scanner assembly cost almost as much as a new printer, customers like this fix. I see why you posted anonymously since I would not want to put my name to that post.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by moe (9/4/08 5:01 PM) reply	+ / -
I agree with dmz. I've never had to go back and replace a scanner assy. and I've been doing the repair for 3 or 4 years. I think I'm the one who innovated it.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by carl7990 (9/5/08 11:55 AM) reply	+ / -
after all that work would it be easier just to replace the assembly.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by moe (9/5/08 12:38 PM) reply	+ / -
It's not that much more work to open and lube it than replacing the assy. I think 5 minutes of time is worth the $100 the assy. costs to replace.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by warrenp1 (9/28/08 9:40 AM) reply	+ / -
My printer would not paper feed although normall motors starting was present. Eventually the printer timed out with all lights on and no paper fed into printer. I followed procedure to oil laser/scanner motor and hey presto all worked well. Brilliant many thanks for posting the detailed procedure to oil motor.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by wightlight (1/12/09 10:56 AM) reply	+ / -
Thanks dmz for the detailed instructions, and to moe for the idea. We had an hp2200dtn that refused to pick up paper and was displaying a scan motor error. This fixed the problem, at least initially. Who would have thought a couple drops of oil would make the difference. thanks again!!

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by djsdjs (6/18/09 7:47 PM) reply	+ / -
I gave this fix a try and it didn't work for me. The motor seemed stiff for such a little motor. However, I couldn't perform part of the instructions. This part "squeeze the plastic piece together with a small needle nose pliers and remove. Now you can remove the motor cover and shaft. " If the plastic part is a peg that you must squeeze together to get it to slide out of a slot - then I got that done. However, there was nothing on the motor assemble that then became moveable or shiftable. What part is supposed to move? The very bottom part of the motor that the "peg" looked like it retained does not move. On the very top of the motor there seems to be a lock ring and a very stiff "wavey" washer. If I had to guess I would have to remove that lock ring to get anywhere "inside" the motor assembly. I used a very fine wire to apply oil through that wavey washer onto the center post. Is it possible I have an updated assembly or am I totally missing something? Manufacture date is May 2002. Thanks for any help, D.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by dmzcompute (6/18/09 8:18 PM) reply	+ / -
You are making a simple job complex. The motor shaft is attached to the chrome round item that has the ring at the top. If you removed the locking peg then that piece will lift straight up and out and the hole that it came out of is the hole you put the small drop of oii. That round chrome piece should turn but with the error it will be tight but still should move and that is the item that is not moving and giving the error. Since about 50 people I know of have fixed it with the instructions provided it should not be that difficult.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by djsdjs (6/18/09 9:53 PM) reply	+ / -
Success!!! I'm not really making it complex - its more my lack of familiarity combined with a natural caution not to break small, electronic parts. I would never expect to have to put that much force on it - but it came off - I guess the suction of the cup that the shaft sits in is probably part of the reason its a tough pull. Also - since I am not familiar with these motors I was looking for a motor cover - when you are doing it correctly, it looks like you are going to pull off the entire motor. One other thing. I added some oil and it spun better, but not freely. I didn't know how free it should be. I decided to try some molybdenum grease we have for Radio Control cars. When I added it, I worked the shaft up and down to spread it along the length of the shaft. It spun very freely - doing about 4-7 free spins after giving it a spin. I think the very small tolerances between the shaft and its seating cup mean that even lubricant may be challenged to move around much - after it's together the spinning done before failure may not be enough. I noticed some others had to apply lubricant more than once - so maybe this type of lubricant and/or the working of the shaft up and down would help. My printer had 95,305 pages on it when this happened - pretty low for the manufacturer's stated duty cycle of 40K/month. Thanks very much for this page, D.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by Anonymous (8/16/09 3:50 AM) reply	+ / -
Thanks, dmzcompute. You saved a perfectly good laserprinter from getting trashed!

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by Anonymous (11/20/09 5:41 PM) reply	+ / -
Thanks dmzcompute. This fix saved me a lot of money. I've only printed 5 sheets since the fix, but it seems to be working great.

	Re: HP Laserjet 2200D Laser/Scanner Error Fix by thoffland (3/10/10 4:52 PM) reply	+ / -
I just wanted to say thank you for taking the time to write this up. I have a 2200D that this error just came up and your trick fixed it. Thanks again.

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