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 | Hp Color LaserJet 3500/3700 color fade by Bob K (12/8/05 10:09 PM) reply | + / - | We have several Hp CLJ 3700's and one 3500, that yellow and cyan are faded out on the left hand side of the copy. Black and Magenta both print fine. I've tried changing the image transfer assembly with no effect on the defect. Also tried swapping secondary transfer rolls. Any thoughts?
Thanks for your help
Bob K in Baghdad
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| Re: Hp Color LaserJet 3500/3700 color fade by Anonymous (12/8/05 11:15 PM) reply | + / - | Try replacing the yellow and cyan devs as black and magenta are fine,that rules out all the other parts,therefore you are looking at those two colors parts.
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| Re: Hp Color LaserJet 3500/3700 color fade by Bob K (12/9/05 4:30 AM) reply | + / - | I should have said that I tried that also,with no effect. I also cleaned the laser windows. Thinking that with the amount of dust in Iraq, the laser might be causing the problem. Again it had no effect.
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 | Re: Hp Color LaserJet 3500/3700 color fade by E. Williams (3/17/06 4:24 AM) reply | + / - | Hi Bob....
I have got the same problem as you have....(faded print on one side)of my HP colour 3500.
tried new carts etc still faded...
Did you get any resolve on it, if so what was it...?????
Cheers....
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| Re: Hp Color LaserJet 3500/3700 color fade by Stephen  (11/14/06 4:50 PM) reply | + / - | There is a service note about this, so you may be able to get it fixed free.
The contamination is inside the laser/scanner.
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| Re: Hp Color LaserJet 3500/3700 color fade by Stephen (11/14/06 5:03 PM) reply | +1 + / - | A failing image drive assembly will cause this problem.
HP has a service note on for this, you may qualify for a free replacement based on the machine serial number.
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