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 | RESET OKIDATA TONER DRUM by RTINSC (11/17/05 10:34 AM) reply | +4 + / - | 1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (12/4/05 1:46 PM) reply | + / - | Can anyone tell if this also works for the C3200n?
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| Re: RESET OKIDATA TONER DRUM by dvdgeezer (1/9/06 11:19 AM) reply | +1 + / - | This reset's the toner levels but the belt and drums are still the same. But do you need the reset fuses for the drums and belt..
Anyone got the free instructions and rs no for the fuses
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 | Re: Re: RESET OKIDATA TONER DRUM by Anonymous (3/5/06 9:40 AM) reply | + / - | After much internet research I found a part number for the fuse used on the drums. I can be purchased at any electronics store. I found them at one store for about $3.50 each. The littlefuse number is 251.062 or 251 062. It is a green fuse with a wire on each end with 1/16A written on it. It probaply can be found on the internet for less. I hope this helps.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/18/06 10:28 AM) reply | + / - | The top procedure worked perfectly on my Okidata C5200ne to reset it after refilling the toner. Thank you very much.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/22/06 6:24 PM) reply | +1 + / - | Used the procedure up top on my OKI 5100 and it reset the drum and belt remaining life to 100%. Thanks for the info!
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| Re: RESET OKIDATA TONER DRUM (C5150n) by Anonymous (3/30/06 11:01 AM) reply | +2 + / - | Well done RTINSC!!! Your instructions worked wonderfully!!! I'll write my experience and link to this post at my small business blog. (http://www.soky.biz) I've been googling this for days and tried many of the solutions but this one worked GREAT!!!
Thanks man!
David Francis
Bowling Green KY USA
www.soky.biz
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| Re: RESET OKIDATA TONER DRUM by mamajoy  (4/3/06 4:48 PM) reply | + / - | YOU ARE UNBELIEVABLE! This totally worked. THANKS!!!!
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| Re: RESET OKIDATA TONER DRUM by ottodoc (4/13/06 10:59 AM) reply | + / - | RTINSC speaks the truth. Worked like a charm on all of my C5150n's. Saved my small business much $$$ Where do I send the case of heinekens?
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 | Re: RESET OKIDATA TONER DRUM by burlsink (5/10/06 4:16 PM) reply | +1 + / - | Why would you want to reset your toner to 100%? Wouldn't that mess up the printer telling you when it's almost empty? Is there a way to reset everything but the toner?
I replace toner on a varying rate depending on which colors I'm using most on my fliers. Does the reset affect all colors at the same time?
Doesn't the drum need to be replaced when it's 0% or is it a company scam to sell parts? What about the fuser?
Thanks
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| Re: RESET OKIDATA TONER DRUM by jajas (5/17/06 2:32 PM) reply | + / - | thank you so much for the instructions - you saved my life and I am so grateful!!!!!
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/13/06 1:04 PM) reply | + / - | Thank you so much for the step by step, "user friendly", instructions! This worked perfectly on our office OKI C5100 printer. It worked the first time through & took all of approximately 3 minutes to reset.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/27/06 6:15 AM) reply | + / - | thanks much
it is working.
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| Re: RESET OKIDATA TONER DRUM by gerryM (7/8/06 4:10 PM) reply | +1 + / - | I have an OKI C5200 and have gone thru 7 drums ( in 10 week). after 120 copies they streak and print faded 2.5 in on right and 3in on left, the center is ok. I have been printing post card 100lb coated card stock Zerox 3r11462 could this cause them to print this way. it's not all colors- mostly black & cyan. OKI says they don't know why. Worst color laser for quality of the product itself
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| Re: Re: RESET OKIDATA TONER DRUM by RTINSC (7/8/06 4:24 PM) reply | + / - | Sounds like your toner is not being dispersed evenly in the cartridge. Try shaking the toner cartridges. THis can happen if you have heavy color in card center. I print thousands of full color docs without problem..
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| Re: RESET OKIDATA TONER DRUM by RTINSC (7/8/06 4:41 PM) reply | + / - | GerryM...Are you refilling toner cartidges? If so, are you removing the waste toner in the toner cartridge before refilling? When waste toner fills up the waste "holder" in the toner cartridge, it will overflow and cause streaking and jam the gears in the image drum..
On the end of the toner cartridge opposite blue knob is a "hole" that leads to the waste holder. Get a small vacuum like a Shark and push open the hole cover and vacuum out waste toner. There will be a lot of toner there. Shake the cartridge too to make sure you clean it out. Refill by holding the toner cartridge upside down and turn the blue knob to ope the slot. Fill it up with toner and go back to work. After market toner is cheap and works fine.
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| Re: RESET OKIDATA TONER DRUM by gerryM (7/8/06 4:48 PM) reply | + / - | thanks, that makes sense. I have refilled and just could not understand why that was happening. I went out and bought 2 HP 2600n and Friday and was looking to replace this one today, but I will certainly try what you say---THANKS
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (7/9/06 11:11 AM) reply | + / - | It didn't help. Emptied the waste chamber and dumped all the good toner and refilled and it still does the samething with the streak have printed about 25 test pages now and all the same HELP?
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| Re: RESET OKIDATA TONER DRUM by gerrym (7/9/06 1:47 PM) reply | + / - | do these drums have the metalic powder in them like the older versions did. thats what it looks like (they have been consumed in 250 pages ANY IDEAS.....
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| Re: RESET OKIDATA TONER DRUM by gerryM (edited 7/11/06 7:04 AM) reply | + / - | does anyone know how to stop the streaking, these drums were used for 125 & 250 copies each and we have done everything stated above emty used toner reload new and clean laser lense. I will receive a new drum today with a new toner cartridge. if we can't find out what causes this, we will get rid of OKI for good
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| Re: LCD SCREEN BLANK by mt (8/15/06 11:22 AM) reply | + / - | MY OKI C5100 LCD SCREEN IS BLANK. JUST LOOK GREEN BUT HAS NO MENU(NOTTHING). ANYONE KNOW PLEASE HELP ME.
MT
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| Re: RESET OKIDATA TONER DRUM by Anonymous (8/18/06 1:23 PM) reply | + / - | Thank you so much...it works perfectly on the C3200
Cheers
tim
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| Re: Toner Sensor Error by kadella (8/20/06 3:30 PM) reply | + / - | I just put in the new fuse for the drum and now I am getting a 543K Toner Sensor Error and don't know what to do. Anybody encountered this? I have pulled out the drum and toner cartridge and reinserted both of them. My printer is a C5150N.
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| Re: RESET OKIDATA TONER DRUM by Dons (9/4/06 3:59 PM) reply | + / - | YES THIS RESET WORKS FOR THE C3200 AND 3200N.. WORKED FABBY ON MINE WITH THE INITIAL CARTRIDGES REFILLED !!
RESET OKIDATA TONER DRUM by RTINSC (11/17/05 10:34 AM) reply + / -
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (9/9/06 8:33 AM) reply | + / - | I just tried it on my 3200 and it worked. I needed to print just a few pages in black and white, but the yellow was out. SO now I am printing with no problem after resetting.
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| Re: RESET OKIDATA TONER DRUM by photoimprints (9/15/06 12:01 PM) reply | + / - | Since all the toner cartridges don't go empty at one time, what do you do once you have performed this 'global' reset? Just watch print quality?
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| Re: RESET OKIDATA TONER DRUM by Anonymous (9/16/06 8:48 AM) reply | + / - | very good
precious information, thanks a lot
my okidata is a 5250N
i'm from italy
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| Re: RESET OKIDATA TONER DRUM by John Sanders (9/22/06 8:51 PM) reply | + / - | DO NOT DO THIS NV_RAM TABLE 1 CLEAR. IF YOUR PRINTER HIS A EHTERNET CONNECTION IT WILL ERASE ALL THE MAC ID PREVENTING IT FROM WORKING AGAIN. I did the above and now im screwed. After talking with tech support they not provide help on how to do a high level maintence reset to get my darn network port to work again. I tried to do searchs to find this information and nothing comes up.... IM SO FREAKING ANGRY OVER THIS.... BEAWARE and DONT BE SURPRISED IF THE UNIT FACTORY DEFAULTS EVERYTHING TO A STOCK PRINTER .
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| Re: RESET OKIDATA TONER DRUM by valter (9/23/06 5:14 AM) reply | + / - | I have changed belt unit, but red light still blink
help me model c3200
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 | Re: RESET OKIDATA TONER DRUM by buffymae (9/25/06 2:53 PM) reply | +1 + / - | OKI5100 I tried all the resets several times. Same ol message. I'll try to locate the fuse and replace that. Thanks for the info on where to find it and the part#. Now, where to locate it on the machine....
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 | Re: Mac address by Anonymous (9/28/06 4:57 AM) reply | + / - | John, you need to re input your printers servers Ip address and it's gateway address, these details can be found on computer it is connected to, it is done via keypad scroll till you find network settings/ip address, i think it is under another menu, enter in the values ie 196.123.12.01 and 255.255.255.000 (look in LPR? program on computer)
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 | Re: Re: Mac address by Anonymous (10/6/06 9:02 PM) reply | + / - | When going under the menu settings on the printer, there is not more network config menu. ITS GONE. I have reset everything I could and still get no network connection only through the USB ports on this thing. According to Okidate I will need to take this machine in and either pay to havea high level maintence reset done or pay someone to install another controller board.
any one know of a way to reinput a mac address under the maintence menu.
John
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (10/14/06 7:54 AM) reply | +1 + / - | Have you tried re-coating your drums -- There is a cream which is sold by www.uninetimaging.com it is #501 OPC drum coating cream, the website gives instructions on using it --
Clean drum with 90-99% isoprophol alcohol, use a cotton ball to coat the drum, set it up for a few minutes to harden, use the dry side of the cotton ball to wipe the drum clean.... It will fill scratches and prevent friction so your drums will last and last. Their phone number is 310 280-9620, I believe this is Culver City, California.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (10/14/06 8:01 AM) reply | + / - | John - Did it mess up your printer or did it ruin your ethernet connection on the computer. I am hooked up through a USB 2.0 port. Do you think it would be safe to try the clear, Or should I disconnect the printer from the computer to be safe? And would it then be safe to go ahead and reset my counters? I ahave a c3200n
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| Re: Re: Re: RESET OKIDATA TONER DRUM by moe  (10/14/06 8:31 PM) reply | + / - | Save your money, the voodoo cures do not work. If it did work, there still wouldn't be a photoconductive layer in that area the cream fills. You wouldn't get any print in that area.
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| Re: Re: RESET OKIDATA TONER DRUM by stephan949 (10/15/06 5:59 PM) reply | + / - | Same drum problem with my new OKI C5200.
After refilling the starter cartride it started to streek. black does not cover much and is only gray. Oki send me new printer (had to use the old drums)and same thing. had to buy 4 new drums and after the orig. toner was used up and the refilled toner entered the drum, same problem.
I am at this point 100% sure it is bad toner from tonerking (on ebay).
Tonerking tells me there is a way to take appart the drums and clean? any idea?
Thanks
Stephan
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| Re: RESET OKIDATA TONER DRUM by Caelum (10/17/06 6:38 PM) reply | + / - | here's a little bit of info i've posted in another thread aswell... you'll find it useful.
How to turn off toner page counting on the OKI C5400n
1) Turn off printer.
2) Turn on printer, while holding the + and - buttons.
3) The LCD Shows 'OKI User', Scroll to "Engine Diag Mode", hit enter. The display shows "Diag Mode 01.02.02 S-Mode"
4) Scroll to Eng Param Set 2, Hit Enter.
5) Scroll to Toner Sensor(it may be the first one), hit enter, Change setting to "Disable"
6) To set the "Disable" setting you need to press the ONLINE, CANCEL and - Buttons at the same time, pressing ONLINE first.
7) Press the Back Button.
8) Turn off the Printer, Leave for 10 seconds, and Turn back on, as normal.
No more toner warnings... :)
C7200 maintenance Menu's
1) Turn on Printer while holding the 1 & 2 buttons.
2) Using button #1 scroll down untill you see "Diagnostic Mode 00.22.00", then hold down buttons 2 & 3.
3) You now have "Engine Diag Mode Level 4" showing on the display.
4) Use Buttons 1 & 5 to scroll between menu's. Scroll down to "Counter Set".
5) Use Buttons 2 & 6 to scroll between menu items. Use buttons 3 & 7 to change the value you wish to alter.
6) The Flashing number is the value you have highlighted. Use Buttons 2 & 6 to change that value.
7) When you have made any changes you need to, hold down buttons 1, 3, and 5. The screen will flash 3 times, then an * will appear at the end of the screen. The Value has been set.
8) The "ID" unit appears to be the drums, setting these values changes the drum usage according to the printer.
The Toner counts are in percentages, and can be changed from 000% to 999%, where 0% is no use, and 100% is totally used.
The "Dot Count"s set how many times each colour has been used, in the life of that toner(?).
The "Total Dot Count" is the same as the above, but for the entire life of the printer.
The "Replace" values for belt, fuser, drums, and toners show how many times each of those units have been replaced.
The Printer life limit seems like an odd one... its there to make you replace the printer after x(600000) number of prints?
There are also life limits for toners, drums, fuser units, belts etc, which can be changed from the default values.
The (cmyk) "ID Unit" shows how many pages have been printed that include that colour since that item has been installed.
The (cnyk) toner percentages can be changed here manually, but is no use if you've turned off toner counting in the below step.
9) To turn off Toner counting:
After getting into Eng Diag level 4, scroll down to "Engine Parameter Set 2".
Use the 2 & 6 buttons to scroll between options. Scroll to "Toner Sensor".
By Default, this is "Enable".
Change the values by using the 3 & 7 buttons. When you've changed the value to "Disable" press both the 3 & 7 buttons together, and the * will appear, showing that you've set the value correctly.
You can also apply the above change to the "ID Unit"s aswell, being the image drums, to stop any counting of the drum units, allowing them to be used untill image quality suffers.
The above change can also be made to the "Belt Unit" and i'm guessing Fuser unit aswell.
Hope this helps a few of you :)
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| Re: Re: RESET OKIDATA TONER DRUM by Adrian George (10/18/06 3:41 AM) reply | + / - | Same has happened to me, no "network" option any more!
Have you fixed it yet?
Been looking around around on the net for ages, can't find any info.
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| Re: RESET OKIDATA TONER DRUM by Nono (10/19/06 4:22 PM) reply | + / - | For the c3200n (maybe c3200) users you might to look at my post on this other thread:
http://www.fixyourownprinter.com/forums/laser/23029#86
You can set any/all consumables to the level you want. Don't know it it works on all revision of the bios dough - its a litle complicated. Let us know.
Nono.
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| Re: Re: Toner Sensor Error by Anonymous (10/26/06 12:55 PM) reply | + / - | I am getting the "543:K TONER SENSOR ERROR" it says
"CHECK TONER CARTRIGE" then the error on two different C3200's. Any success on this problem?
I have tried the reset on the NVRAM but still get this problem.
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| Re: Re: Toner Sensor Error by Anonymous (10/26/06 1:18 PM) reply | + / - | A friend has one of these - you can cut a small piece of white paper and tape it over the toner sensor opening. Then it will work like a champ. Background: When you get a new cartridge the toner sensor is white, then when you take the toner out or off the white recessed indicator slides away leaving an opening. If the sensor on the printer sees the white indicator - all is cool - if it sees an opening it issues the 543 error. Hope this helps as it is a very frustrating error caused becuase you took out the tomer to redistribute the toner by shaking it.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (11/7/06 7:40 AM) reply | + / - | Works on the 5200. Thanks!
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| Re: Re: Re: RESET OKIDATA TONER DRUM by Anonymous (11/27/06 2:27 PM) reply | + / - | As you read about my problems: same people TonerKing
Jane says same and has us send drums and toner to her. BUT no help or reply. They sell bad toner and don't stand behind it.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (12/2/06 5:45 AM) reply | + / - | Ya well your wrong. I have done this a hundred times and never had a MAC reset. All NIC connections have to have a STATIC MAC and cannot be reset thru any tech codes. If it's lost it was a failure within the NIC. Just put an optional card on the printer and it'll be fine.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (12/7/06 1:57 PM) reply | +2 + / - | Any one know how to reset c5500n?
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| Re: Re: RESET OKIDATA TONER DRUM by jc2293009193 (12/28/06 5:54 PM) reply | + / - | Thanks for the help. I use an oki c3200 daily and this was a tremendous help for me.
I appreciate the help!
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| Re: RESET OKIDATA TONER DRUM by Anonymous (2/6/07 11:45 AM) reply | +1 + / - | I just reset my C5150 and it works perfect. God bless you and may you be rewarded a 1000 times for your generosity.
Thank you and God bless you.
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| Re: RESET OKIDATA TONER DRUM by Darren Reynolds (2/6/07 5:24 PM) reply | + / - | I got a error saying my black drum was finished, and the printer wouldn't print any more.
So, I took the drum out ... and put it back in again!
The warning is still on, but I've printed about 500 pages since and it's still going. Probably safer than resetting the NV or poking about in the drum's innerds.
Just a thought.
Darren
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| Re: RESET OKIDATA TONER DRUM by gooroov (2/8/07 6:55 AM) reply | + / - | I have an OKI C5150n that i access via NIC, and I just ran the NV-RAM reset, and the printer came back up just fine, connected via NIC automagically, low toner warnings all gone.
So running the NVRAM reset routine at the top of this page will not necessarily hose your NIC connectivity.
I am connecting to a Mac if this makes any difference--and if my experience with Windows is any guide, it just might.
Hope this helps--and thanks for the tip!
-G
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| Re: RESET OKIDATA TONER DRUM by Anonymous (2/10/07 5:42 PM) reply | + / - | The 8 steps procedure also works in my okidata c5100. Thanks a lot. I saved a lot of money.
Regards
Raúl
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| OKI repair instrucion with pics by Shawnh (3/12/07 12:21 PM) reply | + / - | Here is a detailed instruction of how to repair the LCD screen your OKI 5100. This is a super easy task and can be done in 10 min with simple tools.
http://www.officialassawards.com/oki
Good Luck!
If you have any questions, email to:
info@officialassawards.com
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| Re: RESET OKIDATA TONER DRUM by JDS (3/13/07 2:59 PM) reply | + / - | It worked like a charm on my OkiData C5200
Thanks,
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| Re: RESET OKIDATA TONER DRUM by NicoleM (3/14/07 2:30 PM) reply | +1 + / - | thanks for all the info. Reset my 5150n and it worked awesome. anyone know how long the drum CAN be used b4 you have to replace it? Already spent like 500 bucks replacing them all. I'd like to get more life out of them...
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (3/18/07 1:28 PM) reply | + / - | If you still haven't recieved any help 4 the C5500 Drum reset email me. If you are a little handy you can do it. KiwiBruce@verizon.net I'm not charging, just helping.I feel we should all know how to get one over on these little Nippon technosadists.
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| Re: RESET OKIDATA TONER DRUM by gerrym (3/21/07 6:29 AM) reply | + / - | I dumped the OKI C5200, tossed it, sht canned it. I got the toner people to pay for the last 2 orders of toner I placed with them and got Staples to give me 100% refund after 12 months of headaches. and got Oki to get me a special price on a c5800with duplexing for less than I paid for the 5200. It's a wonderful machine and no problems
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (3/21/07 9:20 AM) reply | + / - | If you are referring to original post, you can perform this procedure limitless times.
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| Re: RESET OKIDATA TONER DRUM by gerrym (3/21/07 9:25 AM) reply | + / - | you will find the generic toner destroys the drums and your cost to replace is very high. Its not worth your while to do this as your down time and replacement cost just don't add up
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/21/07 11:32 AM) reply | + / - | Generic toner will not destroy or injure your OKI drums. I have used aftermarket toner for years on my OKI's and never have had a problem. Be sure to empty the "waste" toner from your cartridges or after a few reloads, the developer drum gears will lock because of toner in the gears.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/21/07 11:37 AM) reply | + / - | If you get some streaks on prints, wipe the "lenses" in the machine cover. Toner sometimes gets on the lenses. Keep it clean.
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| Re: RESET OKIDATA TONER DRUM by gerrym (3/21/07 11:42 AM) reply | + / - | not to disagree, BUT it does destroy the drums. we have cleaned the waste chamber and almost the very first 2-3 pages with the tone from toner king the drums went bad. I had the drums inspected and was told a drum that had 15 copies on it was no longer viable//// so I got rid of the printer and went with an uperend one and only use OEM and have never had a problem since
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/21/07 1:50 PM) reply | + / - | The c5800 you have uses identical technology as your previous machine. Most after market toner is from the same source and thousands of users use this after market toner with no problems. Perhaps you will be disappointed when you realize you cannot reset the 5800 as with the others. Paying retail for toner when it is available at one tenth that cost is simply wasting money, IMO. I suspect operator error is the problem.
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| Re: RESET OKIDATA TONER DRUM SAVED MY PRINTER by Anonymous (3/21/07 2:50 PM) reply | + / - | I thought that my C5150 had died for sure. And it was only 2 and a half years old. When I would start it up, after initialization, it would display "FATAL ERROR #161."
I called Okidata tech support and they told me that it was saying that there was nsomething wrong with the magenta toner cartridge. They told me to swap toner cartridge positions but this did not change the error message.
I have refilled all of the toner cartridges many times, so many times in fact, that I would always get messages about the drums being at the end of their life, etc.
I thought that the printer was dead so I ordered a factory refirbished on from Tech for Less at a cost of $313. Have not even received it yet.
So today I tried your reset sequence... and guess what? The printer is good as new! WOW!
Thanks for the help.
By the way, I had asked Okidata if there was a way to turn off the messages about dead drums, etc... and they said there was no way to do that.
Thanks again.
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| Re: RESET OKIDATA TONER DRUM by gerrym (3/21/07 2:59 PM) reply | + / - | no one has addressed the fact that these drums steak and are permanently disabled. I have sent new drums to techs and they say the drum itself gets destroyed by the toner, What I don't understand is if you clean the toner cartridge of used toner and really clean it , why will it still cause the problems (Bad generic Toner from the suppliers)
Well, were happy and you could have gotten a free printer from me if you had a name instead of Anonymous. Oh, well that's life. thanks for your input 6 months later
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/22/07 6:55 AM) reply | + / - | The toner cartridge has two "tanks". One for fresh toner and one for waste. On the end of the toner cartridge opposite the blue knob, is a "hole" in middle. If you take a paper clip or nail and push into the hole, you can hold the closure open and use a small vacuum or shake the cartridge to empty the waste toner. Or you can cut a hole in the side of the cartridge where the waste tank is and vacuum out toner. Reclose hole with duct tape. There is a lot of waste toner that ends up in these tanks. If you don't clear it after several refills, the toner will come out the hole and jam the gears of the drum cartridge.
Note: Remove the toner part from the drum part before doing this. Leave the drum part in machine as it is light sensitive.
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| Re: RESET OKIDATA TONER DRUM by gerrym (3/22/07 7:01 AM) reply | + / - | we have had all the printed instructions to do so and did exactly that.
As I mentioned before the problem was after our 2nd order of toner and continued for 4 orders and 14 drums.
But the subject is closed, it doesn't matter anymore.
thanks
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| Re: RESET OKIDATA TONER DRUM by KiwiBruce (3/22/07 7:09 AM) reply | + / - | To empty the waste toner from a toner cartridge you'll need some inch & a half wide tape (I like Blue painters tape from the hardware store)Remove the cartridge & turn it upside down & tape the mouth closed. Open the blue handle, there is a small locking dimple to push in, and turn the cartridge right side up. The waste toner opening is opposite the blue handle and is now open. Hold the cartridge over a trash can & shack it until no more toner comes out. Don't try reusing this it's burned. Close the blue handle, remove the tape,clean the cartridge,reinstall.Your done,5 minutes tops. Bruce.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/22/07 7:11 AM) reply | + / - | gerrym..sounds like your issue was with toner king, not the OKI 5200. I have three 5200's plus five others. All work well with after market toner (not Toner King).
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| Re: RESET OKIDATA TONER DRUM by smiller (3/23/07 10:44 AM) reply | + / - | I have an OKI C5500. I've replaced the starter toner cartridges and now want to refill the replacement cartridges with "bulk" toner. I am unable to reset the cartridges for printing. I have tried some of the fixes for other models and can get 10+- copies to print at a time but that's it.
Is there a way to reset the printer to "think" the cartridge is full? Is it necessary to replace a chip each time you fill a cartridge? If so, where can you get the chips for the C5500?
Any assistance is greatly appreciated.
Thanks
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 11:58 AM) reply | +1 + / - | If no hole on starter cartridge, open cartidge with blue knob and see where waste tank is, it is different on black/color cartridges. Heat a sharp knife on stove and cut a hole about size of nickel or larger on side of cartridge where tank is located. Vacuum out or shake into a bag or box. Close the hole with duct tape. Usually a lot of waste toner.
The waste toner is put back into the waste part by a "wiper". Not important..just be sure to empty it periodically or drum gear will jam.
Gerrym..all your questions were answered 6-7 months ago. The posts are there to see.
My time zone is probably 6 hours different thanyours. But thank you for your concern about my friendships and family.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 12:12 PM) reply | + / - | Re: OKI 5500: I don't think you can reset the 5500 using the reset procedure. Don't have a solution for that model. Try
http://www.uninetimaging.com/
they wholesale the aftermarket toner, chips, etc.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 12:17 PM) reply | + / - | "........can get 10+- copies to print at a time but that's it.
You may have a memory problem, not enough, especially if you are doing merge from programs such as Publisher or others.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 4:34 PM) reply | + / - | I think GERRYM was referring to me. Obviously, there are more than one "Anonymous" responders.
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| WASTE TONER - Where does it come from??? by Anonymous (3/23/07 5:09 PM) reply | + / - | I see lots f talk about "waste toner" that needs to be removed or it will jam the gears. That it is put into the waste area by a "wiper." Someone said not to try to use it because it was "burned."
ARE WE TALKING ABOUT WASTE TONER IN THE "TONER CARTRIDGE" OR IN THE "DRUM SECTION???"
If it is in the toner cartridge, please explain how it gets there from a "wiper" or why it has been burned. The toner cartridge is nothing more than a hopper filled with toner. it is gravity fed into the "drum section" below. That is where a "wiper" could be located and that is where "burning" could take place.
If anyone can explain how "wiped" toner (wiped from the drum, I presume), or "burned toner," could ever go back up to the toner "cartridge" I would like to hear the explanation of how this could happen.
My e-mail is hhssbb@optonline.net
Thank you.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 5:35 PM) reply | + / - | hhssbb@optonline.net....
How toner gets into the waste tank is not important. Open the "hole" on end of cartridge opposite blue knob and waste toner will come out, or...cut a hole in side of cartridge where waste tank is and you will see waste toner. Lots of it. Toner does not go into the developer unit. When the waste tank is full, toner will exit the hole on the end opposite the blue knob and jam the gears in the developer (where the cartridge connects). It is designed that way to inhibit reloading toner.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 5:54 PM) reply | + / - | It's not a memory issue. The low toner warning turns into an empty toner warning and shuts the printer down. I then start the printer while holding the + & -, wait for OKI USER, then get into the disable toner, change it to enable, then back to disable, re-initialize then I'm good for about 10 more copies. I have a sense that if I would have refilled the new cartridge prior to the low toner warning, I may have been able to avoid this mess.
The other problem I'm having is that the reset chips aren't expected to be available until June.
The printer's great but the cost of toner is eating me alive.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/23/07 6:02 PM) reply | + / - | The toner you put into the cartridge (top part) is circulated by a screw type mechanism (open the toner part and look inside with light). In some way and for some reason, this screw device "pushes" some toner into the waste tank part of the toner cartridge. It may be that the screw device is there to keep toner evenly spread within the cartridge. The "waste" toner may be usable toner but problem is getting it out without mess. Toner is only burned at end of print process, not by developer.
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| REPLACING THE DRUM ITSELF by HSB (3/23/07 8:12 PM) reply | + / - | Has anyone had experience replacing the drum in the drum mechanism? Uninet sells the replacement drums for about $22 and you also need to replace a fuse which costs about $3.00.
Is it worth the mess???
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| Re: Re: Re: RESET OKIDATA TONER DRUM by HSB (3/23/07 8:21 PM) reply | + / - | I haven't seen all your posts so I don't know which printer you have, but ......
I have a 5150 with 17,000 copies on it and the original starter cartridges which I have been refilling.
After so many copies and the warnings about empty cartridges and drums that needed replacement I found that I could only print about 17 copies and then the printer would stop. If I would open the top of the printer and then close it I could print about another 17 copies.
Since I have reset the counters with the procedure stated at the beginning of this thread I have had no more problems.
If you are using a 5150 you should try it.
Good luck.
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| Trouble with Black Toner by HSB (3/23/07 8:26 PM) reply | + / - | I have a 5150 with 17,000 copies and the original cartridges and drums... except for the black drum.
I replaced the black drum about 8 months ago and have not used it that much since. Probably no more that 1,000 copies. But the drum died and I just bought a new one (for $90).
I use toner from Uninet. Has anyone had experience with premature failure of black drums???
The other drums are still going strong.
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| Re: Trouble with Black Toner by Anonymous (3/24/07 5:47 AM) reply | + / - | HSB...How did the black drum fail? Have you cleaned out the "waste" toner from the toner cartridge? Black toner is used more than the color toner.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/24/07 5:55 AM) reply | + / - | The black drum will lose it's usefulness before the color drums, generally. Here is a way to test your drums to see which needs to be replaced.
In Word, make a page will all zeroes on the page.
Change the color of the zeros to a color close to each of the toner colors. i.e. a page of zeros in cyan or light blue, black, magenta, yellow.
Print a page in each color.
If you see streaking or faded characters in the colors, you can tell which color drum needs to be replaced.
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| Re: Re: Trouble with Black Toner by HSB (3/24/07 10:39 AM) reply | + / - | The black drum failed by being able to only print black as a shade of gray. If you printed an Okidata test page the black rectangle would be gray. All the other colors are fine.
I have ordered a replacement drum (and fuse)from Uninet and I will attempt to replace that part in the drum assembly. Wish me luck!
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| Re: Re: Re: Trouble with Black Toner by Anonymous (3/24/07 7:03 PM) reply | + / - | Let us know what procedures you do to replace the drum part of the image drum. Thanks..RT
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| Re: Re: Re: Re: Trouble with Black Toner by h2osnipe (3/25/07 8:43 AM) reply | + / - | I have been having same problems with greytone printing. I have been reading forums and tend to think our problem is aftermarket toner. I am very intrested in replacing drum only in my drum units. Let us know about how it goes. But i am still concerned that aftermarket toner will destroy this drum in a few prints. I would be interested in knowing where aftermarket toner is bought that would work with machine without having this problem. It seems that there are several places that sell this toner that is just not working. Probably all produced at the same place.
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| Re: Re: Re: Re: Re: Trouble with Black Toner by fsm (3/25/07 11:37 AM) reply | + / - | I buy my aftermarket toners from Uninet and have had no problems. Another good source is Static Control.
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| Replacing the drum by HSB (3/25/07 6:12 PM) reply | + / - | I ordered all the parts to accomplish the drum replacement, the drum, 10 fuses & bottle of drum cream.
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| Replacing the drum. by HSB (edited 3/28/07 1:32 PM) reply | + / - | So I thought I would do a dry run and disassemble and reassemble the drum as practice before the new drum arrived.
Finally managed to get the drum assembly back together again (still for practice). I WOULD RECOMMEND THAT ANYONE WHO WANTS REPLACE A DRUM SHOULD PRACTICE TAKING ONE APART AND REASSEMBLING IT AGAIN... SEVERAL TIMES. PAY ATTENTION TO THE SMALL PARTS THAT CAN FALL oOUT WHEN THE CARTRIDGE IS OPEN AND WHERE THEY BELONG.
As soon as my order of replacement drums arrives I will try it for real!
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| Re: RESET OKIDATA TONER DRUM by Ramags (3/26/07 6:11 PM) reply | + / - | Anybody have any insight as to why I get a
"black toner sensor error" on my C9400 after I refilled the cartridge.I refilled them all but error on the black
I've cleaned the contacts. vacumed ay loose toner fron around the area.
Printer does print..but still the error reading
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| Re: Re: Re: Re: Re: Trouble with Black Toner by HSB (3/28/07 1:35 PM) reply | + / - | I think that Uninet is a prime source for toner. I have used their toner for about 2 years with good results. I have used my colored drums for over 16,000 pages so far and they are still going strong. That was all with Uninet toner.
Now I am going to try and replace a drum. I will let you know how it goes.
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| Re: Re: Re: Re: Re: Re: Re: Trouble with Black Toner by HSB (3/28/07 9:49 PM) reply | + / - | I AM ALSO USING A 5150. What's going on?
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| Re: Re: Re: Re: Re: Re: Re: Re: Trouble with Black Toner by h2osnipe (3/29/07 6:02 AM) reply | + / - | I have had numerous problems with drums gonig bad after only a few 100 prints. It will print faded in areas that are heavily printed on the sheet. I think it is caused by bad toner. First i bought toner(from KLE,then Toner King) in bulk and filled cartridges myself. Emptied waste toner. Cleaned LED ect... Then i tried buying Cartridge refilled(from The Supplys Guys).Replacing drums @ $90 a pop each time, still same problems existed. I have 3 of these machines.
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| Re: Re: Re: Re: Re: Re: Re: Re: Re: Trouble with Black Toner by HSB (3/30/07 6:00 PM) reply | + / - | Well, I bought a new black drum unit and after about 100 pages it is begining to show "graying." We'll see what happens.
Perhaps I need to use the new "gloss" black toner that Uninet is selling. Maybe that would eliminate the problem.
If this drum goes bad I intend to send it to Uninet for their comments. Their's is the only toner that I have used.
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| How the waste toner gets into the toner cartridge by HSB (4/1/07 1:28 PM) reply | + / - | Ever wonder how the burned "waste toner" gets into the toner cartridge? I did. Now I know. It gets conveyed from the green drum section up the left side of the drum unit and is deposited into the toner cartridge through the center of the section with the large spring onto which the toner cartridge is mounted when you install or change the toner cartridge. Believe it or not there is a small augar insite that inch ling spindle with the spring wraped around it.
To see all of this for yourself go to: www.futuregraphicsllc.com/articles.php and scroll down to the September 2005 artle by Chris Howard entitled, "Remanufacturing the Okidata C5400 Toner Cartridge." This applies to the C5150 toner cartridge as well.
It explains all with great pictures and goes into much more detail than the Uninet instructions for changing the drum in the toner cartridge.
The bottom line? The waste toner is continuously being pumped by a small conveyor belt and an auger into the toner cartridge. If you will be refilling these cartridges it is imperative that the waste toner be removed regularly or jamming will result.
On starter cartridges the easiest way to remove waste toner is to burn a 1/2 inch hole on the top of the cartridge about 1-3/4 incles from the left side as viewed from the top. Use a cartridge hole burner sold by after-market toner suppliers; cost is about $7). Vacuum out the waste toner and cover the hole with blue painter's masking tape. On replacement cartridges there is a plate on the right end under the blue locking knob. Pry the plate off and vacuum the waste toner out of the two holes that are exposed. Then replace the plate. It is held in place by pressure sensitive material.
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| Re: WASTE TONER - Where does it come from??? by oki_fred (4/8/07 10:26 PM) reply | + / - | Dear hhssbb!
You are right about the toner in the cartridge, but wrong about your statement!
I have changed the OPC unit in my OKIDATA C7100N and have disassembled the drum unit in order to do same.
The toner is wiped off the OPC after the nehative of the page has been transferred to the paper. This "burned" toner is then transported via a transport-spring to the left end of the cartridge and grabbed by a transport-ribbon (placed in the left arm of the cartridge) into the waste toner "tank" in the toner cartridge itself. Next time i change the OPC, I will make some photos and post them, if anyone should be interested.
By the way, I can also tell you how to reste the drum units. The fuse, as stated before, is placed in the right arm of the drum unit. you need to take it apart and replace same. When you replace it, it is shot by the printer and the printer resets the count o 100%. That's all.
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| Re: Re: WASTE TONER - Where does it come from??? by Anonymous (4/9/07 5:04 PM) reply | + / - | You don't have to take any photos.
Go to www.futuregraphicsllc.com
They have the complete instructions about how to rebuild the drum unit. See my post for more details.
As far as the fuse is concerned... why not just reset everything back to 100%???
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| Re: RESET OKIDATA TONER DRUM by oki_fred (4/10/07 1:25 AM) reply | + / - | The statement of "burned toner". It is not "burned. No should and could. In the cartridge the toner, as you stated, falls onto the OPC and is magnetically charged, in order to build the "negative" of the page to be printed. Nothing is "burned", only "charged". Due to this fact, the toner should not be re-used. It cannot be charged twice, it won't hold position on the OPC anymore. That is my personal oppinion and let say knowledge. Any one knows better, fine. let me know. I am eager to learn.
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| Re: RESET OKIDATA TONER DRUM by oki_fred (4/10/07 5:25 AM) reply | + / - | Hey Opus,
so far as I know, you can only reset the drums via replacing the fuse. I cannot tell for sure how to do this via software-reset. Get on eBay and place for "reset + oki 9600" and you should get some results.
Regards
Fred.
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| Re: Re: RESET OKIDATA TONER DRUM by hhssbb (4/10/07 10:45 AM) reply | + / - | I think that when people say "burned toner" they really mean "used toner" that cannot be reused.
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| Re: RESET OKIDATA TONER DRUM by oki_fred (4/10/07 1:00 PM) reply | + / - | @hhssbb:
Please accept my apologies. "burned" is "burned" and "used" is used" in my way of thinking.
@ALL:
By the way, I have bought an OKI C7200:
After turning on the printer, it states "initializing", then suddenly makes a loud "CRACK" (such as if one of the cogwheels of the drum unit or transfer belt are blocked). It schowed Error Code 142 (Magenta Drum Lift/Transport Problem). Before you say that something is blocked with the Magenta Drum Unit or the Transfer belt: NO! THEY WORK PERFECTLY!!!!
Now anybody some ideas about this problem?!?
In advance many thanks to whom it may concern for any constructive posts/replies.
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| Re: Re: RESET OKIDATA TONER DRUM by hhssbb (4/10/07 3:13 PM) reply | + / - | oki fred,
How can you tell that they work perfectly?
Is the magenta drum unit new or has it been used and if so has the magenta toner cartridge been refilled??
If it has been refilled, has the waste toner been removed? I had a similar situation where the waste toner had not been removed and the waste toner spring mechanism along the bottom of the drum unit had actually snapped because the waste toner had backed up.
Perhaps the waste toner is getting blocked up in the transport mechanism in the left end piece of the drum unit. The end plate is a thin piece of black plastic and can easily be pried open and off with a small thin screw driver.
Curious to know what you find. Good luck.
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| Re: RESET OKIDATA TONER DRUM by oki_fred (4/10/07 4:27 PM) reply | + / - | Hallo hhssbb!
a) The drum unit is used!
b) I will dismantle the drum unit and check (but i don't think it will help that much)!
c) Keep on thinking, please!
I am not very keen of dismatling this beast, not before knowing what to look for. I can't tell what is wrong and what is working, due to the fact, that I have no second comparism to this (new) OKI C7200.
My Oki C7100 is working fine. I'll do hell and touch it....you know what I mean. I need this printer every day.
PLEASE HELP!
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| Re: Re: RESET OKIDATA TONER DRUM by hhssbb (4/10/07 6:14 PM) reply | + / - | Try swapping the magenta drum (with toner cartridge attached) with the cyan drum and see what error message you get.
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| Re: Trouble with Black Toner by Anonymous (4/22/07 1:21 PM) reply | + / - | Had some similar problems with the back print being light and a light streak down the center of the page. After replacing the after market toner with an approved cartridge the color was better but the black still printed light and the streak became more pronounced. As I kept playing around with it the insidious ink was gradually spreading everywhere. Finally risking banishment from the house I took the cartridges of ink out, and removed the drums to the garage where I emptied all of ink out of the hopper that the cartridges fit into making sure that the slot was clear at the bottom of the curved hopper. I wiped down the entire drum construction including the shiney drum itself with Isopropyl rubbing alcohol and a cotton pad. I think I probably had some of the drums out in dim florescent light for slightly more than 10 minutes. Then one by one I reinstalled the drums and cartridges in the C5200n Okidata laser printer.
As a result my black print is restored the glossy effect of the color print for digital photos is back and I have better printing quality. All is not perfect however more yellow and blue ink is apparently getting out on the left side and leaving a more pronounced green band to the left side of the digital prints. It is good enough however that I am sending out an 80 page commercial appraisal report full of maps, photos and black print to a client whereas before I would not have done that.
Thank you for relating your trials and tribulations before, it saved me from running out and buying new drums to try and work this out. I may still do that eventually but now I feel that I have some time before making the additional purchases.
Thank you again,
An appraiser in Jacksonville, Fl. (Neptune Beach, Fl.)
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| Re: RESET OKIDATA TONER DRUM by Anonymous (4/23/07 6:26 AM) reply | + / - | When you get light streaking on a page, it may be that the chemical on developer drum is depleted (i.e., if you print large numbers of prints with a small color photo in same spot like in left corner). If so, rotate your document in your program so it prints upside down, printing the photo on the right instead of left..
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| Re: Re: RESET OKIDATA TONER DRUM by h2osnipe (4/24/07 5:45 AM) reply | + / - | Can you replenish the chemical with somthing like the drum cream that they sell? Also has anyone used this cream with success?
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| Re: RESET OKIDATA TONER DRUM by Anonymous (4/24/07 7:18 AM) reply | + / - | Might be simpler to buy a new drum from uninet.com and install it. I have no experience with creams - you would probably have to disassemble the drum anyway.
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| Re: Re: Re: RESET OKIDATA TONER DRUM by winifree (4/24/07 8:43 PM) reply | + / - | How dit you reset the counter c5540? I have a 5540 but i was not able to reset the Counter....
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| Re: Re: Re: Re: RESET OKIDATA TONER DRUM by winifree (4/26/07 8:51 PM) reply | + / - | this ist the way... to reset 5540 counter:
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 99%.
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| Re: OKIDATA Streaking and banding problem by Anonymous (5/1/07 4:31 PM) reply | + / - | Re: OKIDATA Streaking and banding problem
Did you ever figure out what was causing your streaking problem?
I put in a new drum and cleaned out the overflow on the toner cartridge and still getting massive vertal streaking on 3 of 4 of the colors. Only Magenta looks OK. I have an Okidata C5400DN.
Question: Are the LED heads the 4 horizontal strips that lift up when you raise the cover? If so, they are clean.
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| Re: REPLACING THE DRUM ITSELF by Anonymous (5/1/07 5:03 PM) reply | + / - | Re: OKIDATA Streaking and banding problem
I put in a new drum and wiper and fuse from www.uninetimaging.com and cleaned out the overflow on the toner cartridge and am still getting massive vertal streaking and horizontal banding on 3 of 4 of the colors. Only Magenta looks OK. I have an Okidata C5400DN.
I am fairly mechanically inclined and it took hours for me to do the first one and it was very messy. I worked in the shaded entrance of the garage with the door open. Use a good thick dust mask, low pressure air and lots of handi wipes.
Please let me know if you find out what is causing the Streaking and banding.
Thanks, Rick
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| Re: Re: REPLACING THE DRUM ITSELF by HSB (5/2/07 5:53 PM) reply | + / - | I replaced a drum on a black unit and kept getting graying and banding. I sent the entire drum unitm to Uninet and they told me that the "doctor blade" was the cause.
They do not sell replacement doctor blades so I wrote off that drum unit.
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| REBUILDING (REPLACING THE DRUM) THE DRUM UNIT by hsb (5/3/07 10:55 AM) reply | + / - | I have never been successful in replacing a worn out drum. I have tried several times and in never works. in my latest attempt the first 2 inches of the page printed but the trailing 9 inches were a mess. too light and mottled.
Has anyone been successful in replacing a worn or damaged drum???
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| Re: REBUILDING (REPLACING THE DRUM) THE DRUM UNIT by Anonymous (5/3/07 5:28 PM) reply | + / - | I was able to replace the 1 drum on my Epson AcuLaser CX11NF. It was easy and quick and worked prefectly.
I was not able to successfully replace the Cyan drum on my Okidata C5400DN it took hours and was very messy and the output was streaked and banded. I had to clean up and replace the old drum cartridge which works OK now.
Both drums were obtained from www.uninetimaging.com
Rick Laney
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| Re: Re: REBUILDING (REPLACING THE DRUM) THE DRUM UNIT by Anonymous (5/7/07 6:27 PM) reply | + / - | In other words... you trashed the old drum unit and bought a new one??? I totally understand. That is exactly what I did. n Trying to replace the worn or damaged drum simply did not work.
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| Re: REPLACING THE DRUM roller doesn't work by Anonymous (5/8/07 2:01 PM) reply | + / - | I rebuilt the black drum on my Okidata C5400DN and it still shows a lighter streak on the left about 1.25" and 3/8" on the right side. Replacing the drum and wiper doesn't work. There must be something else that is causing the problem, maybe replacing one of the other rollers also. The Doctor Blade on both drums looked like it was in perfect condition. I previoulsy rebuilt the Cyan drum and replaced the wiper and it didn't work either - still had vertical streaks and banding. I got a 4 drum set and wipers from www.uninetimaging.com. Is there anywhere to get a charge roller for replacement also?
Rick Laney
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| Re: Re: REPLACING THE DRUM roller doesn't work by Anonymous (5/8/07 7:26 PM) reply | + / - | Try www.futuregraphicsllc.com and also see their article about rebuilding the C5400 drum unit: Go to
http://209.85.165.104
and scroll down to September 2005 for the article.
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| Re: Re: RESET OKIDATA TONER DRUM by kereru (5/11/07 12:48 AM) reply | + / - | I used the reset advice from Caelum to reset a toner & drum in my OKI C7500 and it worked a treat.
It's more effort than a global reset that returns everything back to zero, but more useful because you know when to carefully watch the printer output -- to prevent a reset toner runs out part way through a job without you realizing (and inadvertently printing 500 pages missing a colour!).
I'll add a couple of observations:
1) The toner count shows percentage life remaining (not life used). I increased the black toner from 0% back up to 20% and a colour toner showing 1% back up to 21%. I've recorded the changes in a notebook and will watch how much extra toner life I get. I'll then know how much to reset toners in the future.
2) My black drum is at 25,000 pages and still has a perfect output. Super crisp text and no banding. The drums are rated at 20,000 pages, so if you look after them they should last two or three times longer than that. I reset the "life limit" on the drums (ID units) from 20,000 to 40,000 pages. The printer will now wait until 40,000 pages before warning me.
3) Regarding the imaging drums, the biggest killer of these is sunlight. Make sure the printer NEVER has direct sunlight shining on it. Move it into a different part of the room if the sun is going to reach it. When you raise the lid to clear a jamb or change consumables make sure you do it as quickly as possible, and keep the illumination from indoor lights turned down low.
I've taken the liberty of writing a slightly edited version Caelum's reset procedure.
Reseting the consumables on a C7200, C7300 and C7500
1) Turn on Printer while holding the 1 & 2 buttons.
2) Using button 1 scroll down untill you see "Diagnostic Mode xx.xx.xx" (the value of the x's varies according to the printer model), then hold down buttons 2 & 3.
3) You now have "Engine Diag Mode Level 4" showing on the display.
4) Use Buttons 1 & 5 to scroll between menu's. Scroll down to "Counter Set".
5) Use Buttons 2 & 6 to scroll between menu items. Use buttons 3 & 7 to change the value you wish to alter.
6) The Flashing number is the value you have highlighted. Use Buttons 2 & 6 to change that value.
7) When you have made any changes you need to, hold down buttons 1, 3, and 5. The screen will flash 3 times, then an * will appear at the end of the screen. The Value has been set.
8) The "ID" unit is an imaging drum. The life used (shown as pages) doesn't need to be changed. Instead you change the life limit to get more use out of the drum.
> The Toner counts are life remaining in percentages, and can be changed from 000% to 100%, where 0% is no life remaining, and 100% is a full toner.
> The "Dot Count" shows how much of each colour has been used in the life of that toner. The OKI printer literally counts how many dots of each colour toner it applies to each page.
> The "Total Dot Count" is the same as the above, but for the entire life of the printer
> The "Replace" values for belt, fuser, drums, and toners show how many times each of those units have been replaced.
> The Printer life limit is 600,000 and will likely require you to service the printer when it is reached.
> The life limits for toners, drums, fuser units, belts etc, can be changed from the default values.
> The (cmyk) "ID Unit" shows how many pages have been printed that include that colour since that item has been installed.
Running an OKI printer has suddenly become a lot cheaper.
Cheers, Neale.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (5/11/07 11:21 AM) reply | + / - | Do you know how to do the OKI c9800 reset ?
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| Re: Re: RESET OKIDATA TONER DRUM by kereru (5/11/07 3:54 PM) reply | + / - |
I don't, but I found this on link on another fixyourownprinter forum thread.
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Re: Service Manual for Xante Ilumina & OKI c9000 by illuminati (3/29/07 10:57 PM) reply + / -
I don't have the service manual, but I have found out how to get into the service mode and reset the consumables (drums, transfer belt, fuser)
email me: paul.h@webmail.co.za and I'll forward it to you
***********
Back to me --- I have a factory maintenance manual for my C7500, but it didn't include the info for getting into the reset menus -- it only listed the global NV-RAM reset (best avoided from reading of other forum threads).
The C9000 series factory manuals are probably the same. Please post the key sequence for entering the reset menus if you have any luck with the email link.
Ouch. Those C9000 consumables are expensive.
Cheers, Neale.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (5/16/07 3:50 AM) reply | + / - | We were getting problems with our c5100 (toner sensor error) but there was no obvious problem. I tried the usual fixes but didn't realise the sensor could be turned off until I read your posting. I worked around your instructions and the problem looks like it has now gone away!
Many thanks.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (5/21/07 6:51 AM) reply | + / - | this works like a charm, have saved thousands in toner costs!
Thank you
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| Re: Re: Re: Toner Sensor Error by callandor (5/21/07 8:50 AM) reply | + / - | Where is the toner sensor opening, and what does it look like? Sorry for the "dumb" questions, but I'm a newby at this sort of thing.
thanks for the info.
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| Re: RESET OKIDATA TONER DRUM by dajones29 (edited 5/31/07 6:21 PM) reply | + / - | Hi! I have a c5150, I followed the instructions to reset the toner drum, made sure the lever was all the way back, took the cartridge out, then put back in rebooted my computer and the printer to no avail. Any other suggestions? Debbie
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| Okidata 5150 printing gray by kadella (6/3/07 3:57 PM) reply | + / - | I have replaced my toner cartridge (black) with a new one in my C5150 and I am getting light gray printing instead of black. Any ideas on what my problem is?
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/4/07 11:10 AM) reply | + / - | if you refilled your toner and did not empty the waste area, it destroyed your drum and you need to purchase a new one. no way around that
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| Re: RESET OKIDATA TONER DRUM by captwinky (6/4/07 9:27 PM) reply | + / - | Will this procedure also clear the ORDER K TONER message I've been getting for months?
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/4/07 9:48 PM) reply | + / - | the new toner cartridge should have fixed the K error.But the grey is a bad drum. be careful when you buy toner.
I have had great success from Waukegan, Illinois. I had my system crash and lost the address, if I find it I'll let you know,,, found it The print doctor at www.printerdoctor.com
he was helpful when I had problems with C5200 and now I have a C5800 and he was really great to work with...stay away from the people in New Jersey Toner king // toner queen , Bad toner
Gerry Mueller
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| Magenta Toner Problem by Jackijb1 (6/5/07 5:34 PM) reply | + / - | I am having a problem with my OKIC7200 and the Magenta toner or drum????? not sure. When printing something that has red in it, the red will only print on the left side of the page not the right side..........does anyone have an idea what the problem might be? Thanks!
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| Re: RESET OKIDATA TONER DRUM by gem20 (6/5/07 8:57 PM) reply | + / - | are you refilling the toner cartridge with after market toner? If so you didn't empty the waste toner and your drum is contaminated (shot) buy a new one. try the printersdoctor that I recomended. I am a customer of his and I had the same problems you are having
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| Re:OKIDATA TONER DRUM by kadella (6/6/07 6:10 AM) reply | + / - | Has any one tried or had any luck with the drum "rebuild" kits. Not just the new fuse but contains a new roller too. They run $54 at 123ink but I would like to know if anyone's had success with it before I buy one.
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| Re: RESET OKIDATA TONER DRUM by okic5500n_help (6/6/07 6:15 AM) reply | + / - | Hey I have a OKI C5500n, I used the procedure but my menu does not have a nv-ram option. everything worked as described to this point, I am trying to override the low toner warning, there is still toner in the cartridge and I want to get all I can out of it, also I would like to be able to refill it myself, any help anyone could give would be appreciated
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/6/07 6:56 AM) reply | + / - | just buy the new drum. because you will get real dirty and the drum won't alaighn correctly and it will print shadowed a new drum cost about 80.00
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| Re: RESET OKIDATA TONER Cartridge by okic5500n_help (6/6/07 7:03 AM) reply | + / - | Thank problem is it is not drum, the printer is still fairly new, it is the toner cartridge (yellow) sorry I didnt spell that out better
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| Toner Problem by Anonymous (6/6/07 7:19 AM) reply | + / - | Thanks I will do that..............Printersdoctor.......is that a website?
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| Re: RESET OKIDATA TONER DRUM by Processor (6/6/07 7:32 AM) reply | + / - | Instructions 1-4 work on my Oki C5500 but there is no option for "NV-Ram initial". Does anyone know what the procedure is for the C5500? to reset the drums? It shows how many times they have been over ridden so i am sure it can be done i just don't know how. Please HELP!! Thanks
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/6/07 10:29 AM) reply | + / - | NV-Ram Initial available on 5150, 5200 and 3200 series. Don't think reset procedure works on 5500 series or newer machines. RT
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (6/6/07 11:54 AM) reply | + / - | It would have been nice if someone had mentioned that the toner sensor in the c3200 is the spot in the stub with the spring on it, that holds the end of the toner cartridge opposite the blue latch. Anyway, the info on disabling the toner sensor gets to the correct menu, but the instructions for setting don't work (yes, this is not the model for which they were given, but the version number shown on the screen is the same.) I didn't try this technique "Re: RESET OKIDATA TONER DRUM by Dons (9/4/06 3:59 PM)". Taping the sensor works, but you have to use duct tape or equivalent to hold the white spot. I didn't try putting white-out over the spot. The problem appears to be a sloppy fit of the generic toner cartridges I bought; every one of the toner wells is full of color. I haven't refilled these yet, and I won't be.
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| Re: Rebuilding OKIDATA TONER DRUM by RickLaney (6/6/07 2:56 PM) reply | + / - | I rebuilt the black drum on my Okidata C5400DN and it still shows a lighter streak on the left about 1.25" and 3/8" on the right side. Replacing the drum and wiper didn't work. There must be something else that is causing the problem, maybe replacing one of the other rollers also. The Doctor Blade on both drums looked like it was in perfect condition. I previoulsy rebuilt the Cyan drum and replaced the wiper and it didn't work either - still had vertical streaks and banding. I got a 4 drum set and wipers from www.uninetimaging.com. Is there anywhere to get a charge roller and doctor blade for replacement also?
I still have 2 new drums and 8 new wiper blades plus 2 Okidata C5400DN printers w/ duplexer I would like to sell now that I can't rebuild the drums. They work great with new drums.
Rick Laney
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| Re: RESET OKIDATA TONER DRUM by loer96 (6/6/07 5:05 PM) reply | + / - | I have a c9600 printer and when I print on cover paper it prints like shadowes but only with cover paper. All supliers i`m using are original.
Do anybody knows hoy to resolve it??
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| Re: Re:OKIDATA TONER DRUM by Anonymous (6/7/07 5:18 PM) reply | + / - | No success at all. And I haven't seen anyone else on this site that has been successful.
I say: Be greatful that we can purchase toner at the right price, clean out the waste toner area, and go on printing.
The drum should last a long time if you clean out the waste toner area on a regular basis. I've gotten over 16,000 pages, and still going strong, on the drums. Forget about replacing the drum.... unless Uninet or someone else can come up with a workable wayn to rebuild with those drums that they sell to us.
I tried it. I have good mechanical skills. I practiced beforehand by disassembling and reassembling the drum units... and IT STILL DIDN'T WORK in the end.
Forget about "rebuilding" the drum. It is asimply not worth the trouble and the "mess." The amount of money that you might save is simply not worth it!!!
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| Re: Magenta Toner Problem by kereru (6/8/07 5:14 AM) reply | + / - | Each drum unit is shifted up and down by a small motor to keep it exactly the right distance above the paper that passes underneath. If the drum unit is not seated properly it will be high on one side and the toner will not transfer onto the paper on that side. Try lifting out the drum & toner unit and reseating it. If that doesn't work check that there's no debris or bits of paper etc. that might be causing it to not seat properly. Cheers.
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| Re: Re: Magenta Toner Problem by Anonymous (6/8/07 6:34 AM) reply | + / - | Thanks for your help.............They are sending me a new drum and toner, because they think they are defective!
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/11/07 2:20 PM) reply | + / - | YOUR INSTRUCTIONS ON RESETING OKIDATA TONER DRUM WORKED PERFECTLY
YOUR FIX CLEARED ALL ERROR CODES ON MY C5200N
AFTER I INSTALLED NEW TONERS,ERROR CODES CAME UP FOR ALL TONERS.
THE OWNERS MANUAL INFORMED ME TO CONTACT THE NEAREST SERVICE DEALER. IN WEST TEXAS THE NEAREST SERVICE DEALER IS IN DALLAS (400 MILES AWAY)
THANK YOU! THANK YOU! THANK YOU!
P.S IF YOU NEED SOME HELPFUL HINTS ON HEAVY DUTY TRUCK AIR BRAKES, CONTACT ME. THOUGH NOT MUCH OF A COMPUTER GURU, I DO KNOW TRUCKS
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| Re: OKIDATA TONERS ETC by computersfocus.com (6/12/07 7:34 AM) reply | + / - |
I rebuilt ctgs for a living.
What usually happened was the doctor blade got
slightly out of line during rebuilds.
We used to put a couple shims on each side of the drum
between drum and blade to assure proper gap.
It is CRITICAL and quite small. Then remove shims after
tightening down blade.
The blade can LOOK new and still be worn on the very edge,
like a windshield wiper blade.
I'm interested in BULK 5 lbs or less for OKI C5300
GLOSSY or Regular.
Drum creams supposedly work by putting extra hard shine
on drum like shoeshine... poly blend like plastic.
In practice, never worked quite well, they make
replacement super drums for hp, not sure about oki.
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| Re: RESET OKIDATA TONER DRUM by TD (6/13/07 11:35 AM) reply | + / - | Somebody posted this question earlier but I did not see a response. I am trying to figure out how to reset everything excluding the Toner, either that or be able to choose what color drum I want to reset. The printers we are using are C5150n's.
We use reman toner, and have been replacing the drums when we get the replace drum errors, this was cutting way into our budget. I would still like to be able to monitor how much toner is left with the web interface - the first post works, but resets everything.
Any help would be greatly appreciated.
Tim
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| Re: RESET OKIDATA TONER DRUM by techoncd.com (6/13/07 12:43 PM) reply | + / - | As far as the drum goes, that's easy:
a 1/16 A or even a 1/10 A fuse as shown on the
rebuilding pdf link, left side of the ctg between
two lugs or the little glass fuse.
You put in the new fuse and then put the unit back in,
the fuse blows, telling the machine it's "new".
I'm thinking of using a tiny strip of aluminum foil and tape,
but I mean TINY, 1/10 A is NOT MUCH!!! think human hair wire.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (6/20/07 11:47 PM) reply | + / - | I tried it on a c5200n and it worked fantastic
Thanks a whole bunch
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/25/07 4:43 PM) reply | + / - | Just to say thanks for this. Some muppet is selling this info on ebay. Google found this page with one click and my c5250 was reset and printing perfectly in under two minutes! If the shops were open right now I'd have bought a set of oki drums for £300 (more than I paid for the printer). Thanks again! Ant
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| Re: RESET OKIDATA TONER DRUM by Betty Brown (7/9/07 3:04 PM) reply | + / - | reset worked fine on my okidata c5100 but now blue or green does not print everything blue or green prints red even pictures print red i tried repositioning the toner cartridges nothing i know works please help me.
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| Re: RESET OKIDATA TONER DRUM by SwinG (7/10/07 4:13 AM) reply | + / - | I just bought an OKI C7500, and I’m having a hard time resetting the drums units and toner.
All the suggestions at the site doesn’t seem to work.
Does it depend on firmware version, or is it because it's an European model?
I would be very great full for a workaround.
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| Re: RESET OKIDATA TONER DRUM by TechOnCD.com (7/10/07 7:42 AM) reply | + / - | Betty, try doing reset again, sounds like you got caught mid-data stream into the reset. Also it should go through a self calibrate.
What happens is your optical sensors get gummed up and when you reset I suppose it re reads the sensors which are now dirty of course over time. So get a black bag, carefully put toners&drum assemblies into bag(s), then blow out everything UNDER< 40 lbs pressure, gently. wipe with 91 percent alcohol on optical looking
places if they look dirty. DO NOT TOUCH the DRUMS! Don't let the drums get light! Basically clean things, as fast as you can to get the drums back in there quickly. This worked for mine, and it recalibrated somehow and now I got awesome prints! Try a demo print, it should put out a color test picture. I have a c5300 or n, I dunno which. It's networked, is that the "n"? It used to be on HP's. ANYWAY, I liked the diag 4 screen for the 7300, you could set individual things instead of a full memory wipe, as we did.
Is there such a menu for the 5300? Somebody explain the firmware changes over models? That's what we're missing here, a model specific firmware/menu chart. I'd pay $5 for such a chart of the hidden oki codes, full listing. So would a lot of people. Paid Project, anyone? Anyone here inside the Oki company we can pick your brain? PS check out my windows tips cd at my username.
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| Reset OKI C7500 drums and toners by kereru (7/10/07 4:24 PM) reply | + / - | Hi SwinG. I've included again the reset instructions below. How far are you getting in the various steps? Are you doing the final step 7 to confirm the changes?
Cheers, Kereru. (Neale from New Zealand)
Reseting the consumables on a C7200, C7300 and C7500
1) Turn on Printer while holding the 1 & 2 buttons.
2) Using button 1 scroll down untill you see "Diagnostic Mode xx.xx.xx" (the value of the x's varies according to the printer model), then hold down buttons 2 & 3.
3) You now have "Engine Diag Mode Level 4" showing on the display.
4) Use Buttons 1 & 5 to scroll between menus. Scroll down to "Counter Set".
5) Use Buttons 2 & 6 to scroll between menu items. Use buttons 3 & 7 to change the value you wish to alter.
6) The Flashing number is the value you have highlighted. Use Buttons 2 & 6 to change that value.
7) When you have made any changes you need to, hold down buttons 1, 3, and 5. The screen will flash 3 times, then an * will appear at the end of the screen. The Value has been set.
NOTES:
The "ID" unit is an imaging drum. The life used (shown as pages) doesn't need to be changed. Instead you change the life limit to get more use out of the drum.
The Toner counts are life remaining in percentages, and can be changed from 000% to 100%, where 0% is no life remaining, and 100% is a full toner.
The "Dot Count" shows how much of each colour has been used in the life of that toner. The OKI printer literally counts how many dots of each colour toner it applies to each page.
The "Total Dot Count" is the same as the above, but for the entire life of the printer
The "Replace" values for belt, fuser, drums, and toners show how many times each of those units have been replaced.
The Printer life limit is 600,000 and will likely require you to service the printer when it is reached.
The life limits for toners, drums, fuser units, belts etc, can be changed from the default values.
The (cmyk) "ID Unit" shows how many pages have been printed in that colour since that ID unit was installed.
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| Re: RESET OKIDATA TONER & DRUM by gerrym (7/10/07 4:30 PM) reply | + / - | C5800 reset toner.
I have refilled and now it says y toner missing any reset info available
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| Re: RESET OKIDATA TONER DRUM by Anonymous (7/10/07 6:14 PM) reply | + / - | Hi I asked this a little while back, and was told mine was too new, but anyone got reset instructions on the c5500n?
Any help would be great
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| Re: RESET OKIDATA TONER DRUM by Anonymous (7/11/07 12:15 AM) reply | + / - | Hi kereru, thanks for your reply. Appreciate a lot !!
Well, how far I get? Nowhere ;)
It doesn't seem to react to the initial instruction.
When I press button 1&2 when turning on the power, nothing happens.
When I press the buttons 1&5 under startup, I get into administration menu, but not service menu. In administration menu I can activate/deactivate menus and do other stuff, but not reset any counters.
We agree on that there are 8 buttons total on the C7500, right?
I don't know if it because of a firmware issue, or maybe it's because the C7500 comes in two versions. A 'regular' and a version 2.
I have noticed that the display plate color on my C7500 is purple. On the image on CNet, the display plate color is white. Don't know if it's because its a European version.
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| Reset OKI C7500 drums and toners by kereru (7/11/07 6:43 PM) reply | + / - | Doh!
That should be buttons 1 and 5 pressed while starting. See the corrected instructions below. Dunno how I managed to get it to work before...
Cheers, Neale.
Reseting the consumables on a C7200, C7300 and C7500
1) Turn on Printer while holding the 1 & 5 buttons.
2) Using button 1 scroll down untill you see "Diagnostic Mode xx.xx.xx" (the value of the x's varies according to the printer model), then hold down buttons 2 & 3.
3) You now have "Engine Diag Mode Level 4" showing on the display.
4) Use Buttons 1 & 5 to scroll between menus. Scroll down to "Counter Set".
5) Use Buttons 2 & 6 to scroll between menu items. Use buttons 3 & 7 to change the value you wish to alter.
6) The Flashing number is the value you have highlighted. Use Buttons 2 & 6 to change that value.
7) When you have made any changes you need to, hold down buttons 1, 3, and 5. The screen will flash 3 times, then an * will appear at the end of the screen. The Value has been set.
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| Reset OKI C7500 drums and toners by kereru (7/11/07 6:52 PM) reply | + / - | Doh! again.
Yep. Still not working. I'll have another play later today.
Cheers, Neale.
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| Reset OKI C7500 drums and toners by kereru (7/12/07 1:12 AM) reply | + / - |
Hmmmmmmmm. I originally used the info posted by "Caelum" October last year in this forum.
When I used the 1 & 2 button push on startup it took me straight to the menu for finding the Diagnostic Mode. But a now that I've gone back to my printer to try again (a couple of months later) that button selection no longer works. Now the printer just does a normal startup. I swear it worked before. My C7500 has a purple front panel like yours.
I found this web-page below (when I replied to you just before), but when I later tried the button pushes (1 & 5 on startup) it only took me to the same place you ended up (the OP MENU).
http://bpx.okidata.com
I'm perplexed. Neale.
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| Re: RESET OKIDATA TONER DRUM by SwinG (7/12/07 2:48 AM) reply | + / - | Hi again kereru,
Strange days, my friend :)
Sounds very odd.
Do you remember if you have done any firmware updates resently?
I actually bought the printer on the basis of your post :)
No bad feelings though. I know what game I'm playing.
Atleast I got a super color laser, with network card and duplex unit for US$130,-
All the color drums are at 3% and the black is at 0% life time. Do you know if the printer will stop printing, or just continue to display the warning?
Thanks for the link. But not much usefull at this point.
Any idea about the service manual. Would that help anything?
Cheers
SwinG
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| Re: RESET OKIDATA TONER DRUM by SwinG (7/12/07 3:25 PM) reply | + / - | Well, well, well...
Kereru - Looks like your link was VERY usefull despite my first dissapointment.
I loaded the list of service update reports, and began to search for C7500. And after ½ hour, BINGO !!!
The button combination for the C7500 is buttons 0, 1, 6 & 7. Press all four buttons simutaneously, while turning on the printer ( take use of your nose, if nessesary:) ).
Press (0) five times until "ENGINE DIAG MODE XX.XX" is displayed. Then hold down buttons 2 & 3.
Carry on from task 3 in kereru's modified listing.
I now got a C7500 with network card and duplex unit, with no error warnings. I don't think the guy would let me have it for US$130,-, if he knew about this wonderful site.
Thanks a lot!!
By the way. I initially bought a C3200 two years ago, but without any LCD, there is no way of resetting the counters. But I got a lot of toner for it. Is there any problem in using that toner for the C7500. Would it ruin it?
I'm happy to contribute a bit.
Cheers
SwinG
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| Re: RESET OKIDATA TONER DRUM by SwinG (7/12/07 3:30 PM) reply | + / - | Update
Same procedure for the models: C7300, C9300 & C9500
Cheers
SwinG
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| Reset OKI C7500 drums and toners by kereru (7/12/07 5:10 PM) reply | + / - | Hi SwinG.
Bingo!
I had a look at my OKI Maintenance Manual and discovered a key sequence for getting into the diagnostic mode. After that point the original key sequences I gave will do the trick. Please re-read the notes section, because I had it back-to-front about the toner percentage life values.
I haven't done any firmware updates on my OKI. although it does seem to have a mind of its own sometimes. Last month the duplex stopped working: it would print print one side and show a paper jamb warning (with the sheet of paper sitting all innocent in the duplex unit). After much head scratching I just turned it off for 30 seconds and turned back on. Problem solved.
Regarding your question on what happens when the drums reach their life limit, my C7500 just warned me but kept on printing. The C5000 series mechanically locks up the image drum, but I don't think the C7000 series do this.
Cheers, Neale. (in New Zealand; just up from the Antarctic)
NEW INSTRUCTIONS:
Resetting consumables for OKI C7500 printer (and other C7000 series).
1. Hold buttons 0 + 1 + 6 + 7 on startup.
2. Press button 0 several times until "DIAGNOSTIC MODE xx.xx.xx" shows.
3. Hold buttons 2 + 3 until "ENGINE DIAG LEVEL 4" shows.
4. Press button 1 to scroll to "COUNTER SET".
5. Press button 2 to scroll through menu items (button 6 scrolls backwards)
6. To alter the value of an item, first press button 3 to select the digit to be altered. The selected digit will slowly flash. (Button 3 moves to the right through the digits. Button 7 takes you to the left.)
7. Then press button 2 to increase the value of the selected digit. Press button 6 to decrease the value.
8. When the changes have been made hold buttons 1 + 3 + 5. The screen will flash three times and then an * will appear on the right of the screen. The new value is set.
9. To leave the counter set menus, turn the printer off.
NOTES:
An "ID" unit is an imaging drum. The life used (shown as pages) doesn't need to be changed. Instead you change the "life limit" to get more use out of the drum. The default figure is 20,000 pages. If you are careful with your drums and keep light away from them they should easily last to 40,000 pages and beyond
Each colour toner counter shows life as percentage used. So a toner showing 30% has used up 30% of its toner. 100% would indicate a near empty toner. This is the reverse of the toner life shown from the "usage menu" when the printer is in normal operation, which shows the toners as a percentage life remaining.
The toner life limit default is set at 100%. Another option to use, instead of changing each toner's percentage life used (i.e. cranking back from 97% down to 87%), would be to increase the toner life limit above 100%. For example, increasing it up to 110%. In practice the OKI printers seem to fairly accurately record the amount of toner used, so an extra 10% might be all you get out of a toner. What feedback can other people offer on how much extra life they get?
If you are swapping over toners or drums from another secondhand printer into your printer, it will not know they are "new" and your printer will still show the existing life values for the old units. If you know the life used in these "new" units you can go into the printer's counter set menu and reset the values so they are more accurate.
When I tried changing the the fuser life limit it refused to increase above 65535. Each time I increased the value it would go reset to the original value when I pressed 1 + 3 + 5. My fuser is at 59379 pages, so changed the fuser life value instead.
The "Dot Count" shows how much of each toner colour has been used in the life of that toner. The OKI printer literally counts how many dots of each colour toner it applies to each page.
The "Total Dot Count" is the same as the above, but for the entire life of the printer
The "Replace" values for belt, fuser, drums, and toners show how many times each of those units have been replaced.
The Printer life limit is 600,000 and will likely require you to service the printer when it is reached.
The (cmyk) "ID Unit" shows how many pages have been printed in that colour since that ID unit was installed.
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| Re: RESET C5800 by kereru (7/12/07 11:16 PM) reply | + / - | Hi gem20.
I found this on the Consumable Cafe website.
Please let us know if it works.
Cheers, Neale.
RESETTING THE DRUM UNITS ON AN OKI C5300
How to reset all consumables (drums, transfer belt, & fuser; excluding toner cartridges) using only the printer menu. Thus, NO FUSES will be required and will reset all four drums on C5300n machines
1) Power on printer while holding both the + & - buttons simultaneously; release when OKIUSER is displayed.
2) Press either the + or - button until ENGINE DIAG MODE is displayed; press the Enter button and DIAGNOSTIC MODE xx.xx.xx will be displayed.
3) Press and hold both the - & On-line buttons simultaneously until ENG DIAG LEVEL2 is displayed.
4) Press either the + or - button until CONSUMABLE COUNTER SET is displayed, press the Enter button; you are now in the menu to set various consumables.
5) Press either the + or - buttons to scroll through the various consumables, at the desired consumable (ie. K-ID UNIT... for the Black Image Drum Unit) press the Enter button and the last digit of the count will start flashing.
6) Press the Cancel button to decrease the digit amount or press the On-line button to increase the digit amount; press the + or - buttons to move along individual digits in the count.
7) Once the count is at the level you desire (we reset ours to 50), press and hold the On-line, Cancel, & Back buttons (yes, it’s 3 of them this time) simultaneously until the * reappears next to the count; you have reset that consumable’s count to the number you specified.
8) Press the + or - buttons to move to the next consumable and repeat at step 5.
9) Once all consumable counts have been set to desired amounts that are below their end-of-life thresholds, you can use the Back, +, & - buttons to exit through the menus (reverse of steps 2 through 4) until INITIALIZING is displayed.
10) You're finished! Now log in to the web interface with your browser and check to see the remaining life of your
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| Re: RESET OKIDATA TONER DRUM by gem20 (7/13/07 7:11 AM) reply | + / - | when we refilled the 2nd time we got a y toner missing error?
Any ideas C5800.
Thanks for the info about the c5300. I'll keep it for future reference
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (7/17/07 6:02 PM) reply | + / - | Can you give me the instructions to reset my C5150. I can't find it anywhere. Thanks.
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| Re: RESET OKIDATA TONER DRUM by geoniasha (7/20/07 8:37 AM) reply | + / - | I tried this on my Okidata C5200n. Worked like a charm!
Thanks!
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| Re: Re: Re:OKIDATA TONER DRUM by Anonymous (7/23/07 7:45 PM) reply | + / - | Some success with GLOSSY black toner from Uninet.
This toner seems to work without destroying the drum unit. So far I have made about 1000 pages and everything still looks good.
Hopefully this will be the solution tom the "bad toner problem."
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| Re: RESET OKIDATA TONER DRUM by Anonymous (7/23/07 8:50 PM) reply | + / - | Hey I have asked this a couple of times, the new C5500 does not reset with the instructions provided, specifically there is no NV table, does anyone know a way to reset the C5500, I still have toner in the units, but it says they are empty
Thanks
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| Re: RESET OKIDATA TONER DRUM by Anonymous (8/8/07 6:42 PM) reply | + / - | Well i followed the process and now my toner error is gone, but now the red led light flashes and the display says "Service Call:
173: Fatal Error"
What can I do to fix this???
Thank You
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| Re: RESET OKIDATA TONER DRUM by CPUK (8/11/07 7:37 AM) reply | + / - | For those trying to remanufacture your drum units and are suffering vertical streaking down the page, you need to remove the doctor blade (silver blade which sits ontop of the rubber developer roller) and clean with isopropanol and a cotton swab.
The streaking will be caused by:
a) A damaged doctor blade (most likely bent on reinstalling)
b) Residual toner build up on the blade
Does anyone have toner reset procedures for a C9400?
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| Re: RESET C9400 by kereru (8/11/07 2:18 PM) reply | + / - | Hi. The reset procedure for the C9400 should be the same as for the C7000 series. See my earlier post: Reset OKI C7500 drums and toners by kereru (7/12/07 5:10 PM)
Cheers, Neale.
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| Re: RESET OKIDATA TONER DRUM by choyak (8/12/07 4:45 PM) reply | + / - | I have noticed previously that this 'hard reset' will erase the network settings. I did perform the reset and the network still operates, even the IP address remains!!!
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| Re: Re: RESET C9400 by Anonymous (8/13/07 1:24 AM) reply | + / - | Thanks Neale, however this doesn't appear to work for the C9400 (unless anyone has found different?)
The display and buttons are different to the C5100 range.
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| Re: Re: RESET OKIDATA TONER by Torres (8/15/07 1:32 PM) reply | + / - | i also have a C5500 and found out the UNINET has chips for the standard cartriges but not for the high capacity, however does any one know of any retailers for these chips, UNINET will only sell in bulk probably more that i will ever need in this printer's life time.
Thank in advance for any help.
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| Re: 96000 and Xante Ilumin OKIDATA TONER DRUM by decalimprint (8/28/07 7:43 PM) reply | + / - | Re Refill for Xante Ilumina and Oki 9600
We print on 15 PT Coated card stoke every day a lot for business use.
we have bought refill toner on ebay that worked great again and again and then from one supplier on ebay (tonerking) we got I believe toner from china that ruined all 4 images drums in BOTH of our printers and they were new at the time in the OKI. We had to replace all image drums and toner cartridges in both the Xante and Oki 9600 The problem with refill toner is that the market is now flooded with toner made in china and the rest is known to all who have ruined the image drums if anyone knows of seller seller that is selling toner made by manufacturer that is ISO 9100 or 9200 certified product please post it here.
We have NOT used refill toner since this happened. We spend about $ 2000.00 in consumable for our OKI and Xante per month and we could use some relief but the risk it high if the same ting happens again. We are also extreemly discontent when we found out the the 400 GSM (the heavy stock switch the we now call the joke button) on the Xante does NOT seem to do ANYTHING
We can run the same card stock through the OKI the only difference seem to be that the image drums are different slots so the pinout is not the same so yellow pin-out of the 9600 may be magenta in xante if I remember correctly but that des not really matter but that way YOU CAN NOY yse the 9600 cartridges in the Xandi and therefor the higher price .
I hope this post may save one person from buying Xante. Check out the waste toner for 9600 price at www.xante.com and the at www.superwarehouse.com and this is the same part of course and we CAN alt lease save few dollars by only using 9600 waste toner cartridge in the Xante.
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| Re: RESET OKIDATA TONER DRUM by Folderman (9/4/07 7:20 PM) reply | + / - |
Man, that fix worked GREAT! My 5150 kept bugging me with those "REPLACE C, Y, M, and K" nags even though the factory cartridges were loaded with toner! It was printing with a weak black and magenta only - now all colors are bright and good as new! Many thanks to whomever began this post with that info, it worked flawlessly.
What are you waiting for? Enjoy your life!
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| Re: RESET OKIDATA TONER DRUM by kereu (9/10/07 3:09 PM) reply | + / - |
Original Question from Drita:
"Also i have C5200 and the paper keeps getting jammed...it printed 10 pgs and then would print 2 and jam...i cleaned the rollers, but it does the same thing...the media settings are changed in the computer and printer program too...any ideas? :)"
Answer:
It sounds like the paper thickness sensor is acting up. Either the sensor is faulty or else it needs recalibrating. You'll need a factory manual to recalibrate or test the sensor. The OKI printers are very fussy about paper thickness, as this determines the image drum ride height. If the printer is expecting paper of a certain thickness, and some other thickness then feeds through, the printer will jam.
Feed a known thickness of paper and carefully watch the printer to see what thickness it detects. Does it correctly sense the thickness on the first sheet, but on later sheets detect the wrong thickness?
Cheers, Neale (aka Kereru)
Original Question from estouve:
"I have a C5500 - looking to reset toner drum. Any suggestions???
This does not offer the "NV-Ram Initial" as shown for resetting other models. Help!"
Answer:
The "NV-Ram Initial" option is best avoided, as everything gets set to zero and you will have no idea what the expired lives of your consumables are. Plus other people have had problems with loosing their printer's network address and settings.
Did you try the key sequence from this forum post?
"Re: RESET C5800 by kereru (7/12/07 11:16 PM)"
Cheers, Neale (aka Kereru)
Original Question from pkemp:
"Does this procedure work on the C9600? (resetting the image drums)"
Answer:
Which procedure????? Please quote the relevant forum posting (quote date and time).
Take a look at my earlier posting below:
"Reset OKI C7500 drums and toners by kereru (7/12/07 5:10 PM)"
This reset for the OKI 7000 series printers seems to work for the 9000 series as well.
Cheers, Neale (aka Kereru)
And finally, could people who post questions on this forum please be more explicit about exactly which maintence menu sequence they are refering to, or have tried using.
Mr Grumpy.
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| Re: RESET OKIDATA TONER DRUM by pkemp (9/11/07 10:17 AM) reply | + / - | Thank you so much!
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| Re: RESET OKIDATA TONER DRUM by kereru (9/26/07 1:08 PM) reply | + / - | >>>> Hi i have tried this and got in to the consumable menu... jaysonlee (9/26/07 9:27 AM)
Hello Jason. What is "this" is?
I assume you are referring to the post by Caelum (10/17/06 6:38 PM)
OKI laser printers do not calculate toner use with a physical sensor. Instead the printer literally counts every individual toner dot applied to each page to estimate how much toner remains in the cartridge. The low toner warning does use a physical sensor, but does not contribute to calculating the toner used.
Even though you have turned off the toner counting, the printer still thinks the toner cartridge is empty. Go into the Maintenance Menu and reset the toner to 00% (ie. zero toner used, equivalent to a full cartridge). All will be happiness and light.
Important note: the percentage toner figure shown in the Maintenance Menu is opposite to the User Menu.
The Maintenance Menu shows toner used, while the User Menu shows toner remaining. So 00% in Maintenance Menu equals 100% in User Menu.
Cheers, Neale
New Zealand (just to the right of Australia)
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| Re: RESET OKIDATA C5500 by brittan (9/27/07 9:35 PM) reply | + / - | Hey everyone...saw a few posts with the question about resetting C5500 units. Any ideas? I have tried the procedures on a few of the other models and nothing works. Do you have to replace chips everytime? I only have the "Check C toner" message right now.
Thanks!
Brittan
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| Re: RESET OKIDATA TONER DRUM by KiwiBruce (10/1/07 1:06 PM) reply | + / - | Brittan Hi,Important note ! Always turn the 5500 printers off before removing the toner cartridges, you can burn out the toner chip if you don't.The nice people at OKI put a code in the user menu that locks the 5500 users out of the reset menus.To my knowledge no one has come up with this code. There are replacement chips for the toner & fuses for the drums, if you want to go that route Email me at KiwiBruce@verizon.net
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| Re: RESET OKIDATA TONER DRUM by newsleti (10/4/07 11:25 AM) reply | + / - | oki c5500 I print 3 address lines on postcards and have tried every which way to reset fuser to no avail. bought oki for cardstock in high quantities. my printing costs tripled with this new 5500 versus the my c5200. I curse these okinazis and want to reset or throw out this garbage and buy another brand. since they count 3 lines as full page i have double life left on drums and fuser. Any help on this problem as lt seems like everybody is trying to get info with no luck. u can get fuses at http://stores.ebay.com/Dubber-Toner as the other fuses for 5200 will work with the 5500 and he sells chips with toner
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| Re: RESET OKIDATA TONER DRUM by nctalkinghead (10/13/07 6:09 PM) reply | + / - | After reading this thread, I bought a "defective" 5150 that kept displaying empty drum messages! Paid all of $35, followed this reset procedure and all is working great! Thanks to all.
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| Re: Re: 96000 and Xante Ilumin OKIDATA TONER DRUM by mrmunroe (10/14/07 6:06 PM) reply | + / - | I'm so happy to have found your post! I've been reading for hours to find out why an Ilumina can print heavier stock than an Okidata when they seem to be essentially the same machine. Your post indicates that the Okidata can also print 15 pt. coated. Excellent! I'm afraid I don't understand the part about "pinouts", but hopefully it's not too important to me. Thanks for posting your experiences.
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| Re: Re: RESET OKIDATA TONER DRUM by tmckinney (10/17/07 10:55 AM) reply | + / - | I know according to your date on this post you may already have this information but I will send it anyway.
http://printerdoctor.com/c5500chip.htm
This company sells toner and chips...
God Bless,
Tom
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| Re: RESET OKIDATA TONER DRUM by Anonymous (10/17/07 2:34 PM) reply | + / - | reply to: tmckinney (10/17/07 9:04 AM)
Check out
https://www.manualsparadise.com/MainSearch.do
for a electronic PDF version of the manual you are after. I purchased a C7500 factory maintenance manual from them in January 2007.
As you are probably aware (see post: KiwiBruce (10/1/07 1:06 PM), OKI have intentionally locked users out of the maintanance menus from their model C5500 onwards. This will include the C5600 and C5800. The likely reason is to stop users refilling their toner cartridges, and to force them into spending lots of money replacing drums which have plenty of useable life remaining.
Maybe you could chew on the ear of your printer supplier and make them supply free replacement K drums until OKI relents and supplies the "secret" code to get into the maintenance reset menus. They will probably say the printer is faulty (not the drums) and it's not their responsibilty. You can reply --- "give me the code and I'll stop bugging you every day..."
Cheers, Neale
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| Re: RESET OKIDATA TONER DRUM by cartoleria (10/17/07 5:35 PM) reply | + / - | My OKI3200 is printing magenta where yellow should be and yellow where magenta should be? Toner cartridges are full. I dont understand why this is happening... Can anyone help?
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| Re: RESET OKIDATA TONER DRUM by Anonymous (10/22/07 11:11 AM) reply | + / - | The reset worked fine (no NIC loss) on my C5150N which are at PU Firmware: 01.02.07
CU Firmware: K2.10.
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| Re: RESET OKIDATA TONER DRUM by Audrey Orlando (11/1/07 12:17 PM) reply | +1 + / - | Worked PERFECTLY for my C5100.
MUCH APPRECIATED.
Audrey
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| Black not Printing by philo (11/8/07 1:13 PM) reply | + / - | I don’t know if you can help, but, I have an Oki c5100 and the black does not print. I can move the black drum/cartridge to another slot and it will print – but when I move any of the other cartridges to the black slot it does not work.
Can you provide any advice?
Thank you,
Phil
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| Re: RESET OKIDATA TONER DRUM by Anonymous (11/12/07 11:37 AM) reply | + / - | This took a lot of button gymnastics to figure out, but I hope it is helpful to everyone with a C5500 (and it might work on the C5800 since it takes the same consumables, but not sure)...
To get the OKI C5500 to keep going (without opening and closing the lid constantly) in spite of toner cartridge & drum life messages:
1) Turn off printer.
2) Hold down "+" and "-" buttons at the same time, and keep them held down while turning printer back on... continue to hold until the word "OKIUSER" appears.
3) Use "-" button to scroll down to "FUSE KEEP MODE".
4) Press "Enter" button, hold for approx. 10 seconds, then release.
5) Press "Enter" button again, followed by rapid release and repress with hold for approx. 10 seconds.
6) Release "Enter" button, then press and let up one more time quickly.
7) You will see "INITIALING" and then "ONLINE" messages.
If you currently have an error message for toner cartridge life, the message will continue to be shown until after you've sent one print job, and then it will usually disappear for awhile. It will stay gone for longer if you have your printer set up so the toner sensor is turned off.
If you currently have a error message for drum life, it will continue to appear, but you will still be able to print.
Beware that you will have to keep a closer eye on print quality (since you are no longer relying on error message to tell you when your toner cartridges are in need of a replacement or refill, or the drum truly needs to be changed or refurbished).
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (11/12/07 2:50 PM) reply | + / - | Check to make sure you haven't swapped the positions of the toner drums. If you're standing in front of the printer, the positions should be black closest to you, yellow next, magenta after that, then cyan farthest away from you. It should also be labeled down the right-hand side when you open the lid. If that's not the problem, then make sure you have the cartidges attached to the right drums.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (11/13/07 2:04 PM) reply | + / - | If you would want, I can put this online in a private directory and have it available for what ever length of time needed.
feel free to contact me via email and I'll forward you my phone numbers and we can see if you wish to do this.
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| Re: Re: Re: RESET OKIDATA TONER DRUM by tmckinney (11/13/07 2:11 PM) reply | + / - | It is ok with me...of course I live in Belize so it is best to talk via e-mail.
God Bless,
Tom McKinney
tmckinneyebony@yahoo.com
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| Re: RESET OKIDATA TONER DRUM by vern NIchols (11/16/07 9:49 AM) reply | + / - | "Diagnostic Mode xx.xx.xx S-Mode is indicated.
Am seeing up to here but not the rest of the information on the printer to conclude the restting of the toners for the okidatta c5500N
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer
I need help please
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| Re: Re: RESET OKIDATA TONER DRUM by Dmanley (11/20/07 11:27 PM) reply | + / - | I saw this message for a Oki 9300 and I have a Oki5200 and tried it and ola it worked my toner drum counts went to 0.
1 - Power ON printer while holding both the + & - buttons until “OKIUSER” message apear in LCD.
2) Press + or – button until “ENGINE DIAG MODE” is displayed;
3) Press "ENTER", will be displayed "DIAGNOSTIC MODE XX.XX.XX S-MODE"
4) Press + or – button until “NV-RAM INITIAL” is displayed
5) Press "ENTER" again;
6) Will appear "TABLE 1" message;
7) Press "ENTER" until "EXECUTING RESET" message appear. the "NV-RAM INITIAL" message will BLINK...
This procedure reset TONER, DRUM, FUSER and BELT...
8) power OFF printer, wait 10 sec, and power ON again... =)
To access Service Mode in C9300 power ON printer with 0, 1, 6, 7 at same time...
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| Re: RESET OKIDATA TONER DRUM by vrc (11/21/07 4:32 AM) reply | + / - | thanks but that did not work am still unable to see the line which shows
"NV-Ram initial" is indicated.
so i can not proceed any futher any other help please
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| Re: Re: RESET OKIDATA TONER DRUM by Perky (11/26/07 12:23 AM) reply | + / - | reset OKIDATA C5500
Hello,
Have been on board looking I am in hopes you can help me
tried to rest as Yellow is out Okidata C5500
keeps say " Printer off line or busy " have turned off tried resetting again
turned off comp
still same issues
would appreciate any help yo can give me as I am in a bad PINCH since I didnt order any to come in anytime soon
Tiffany
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| Re: Re: OKIDATA TONERS ETC by Anonymous (12/6/07 7:06 AM) reply | + / - | Try www.Dubber-Toner.com ebay userid:blueraven318 for your toner. I've had nothing but good results from them. Very helpful people.
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| Re: Re: Re: RESET OKIDATA TONER DRUM by Anonymous (12/7/07 11:00 AM) reply | + / - | Perky, If printer says offline you need to go to start>control panel>double click the printers and faxes icon>choose the Okidata printer by bringing the mouse over it and right click> go down to about the 5th line were it says "use printer online> and click once with the left mouse button. That should now show the Okidata printer with the word ready under it. Your printer is now ready to print.
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| Re: RESET OKIDATA TONER DRUM by JohnnyTea (12/8/07 11:53 AM) reply | + / - | Just joining the chorus here. I used the instructions at top of this page on my C5150 and all numbers reset as it said they would. FYI: the black was giving the warning sign of impending drum doom at every print and required a "continue" click to print. I suspect my copies were limited before artificial drum death. Now we're back in business. Also appreciated the advice elsewhere in this forum about how to evaluate your drum (print a page full of "0"s and look for inconsistent printing).
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| Re: RESET OKIDATA TONER DRUM by Anonymous (12/11/07 1:48 PM) reply | + / - | Hi - I just tried this procedure to correct some color misalignment (Cyan was off doing its own thing after I replaced the black toner drum) and so far so good. Things are looking much clearer now!
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| Re: RESET OKIDATA TONER DRUM by Perky (1/11/08 9:57 PM) reply | + / - | purchased refill from www.Dubber-Toner instructions stated to replace the chip - well I have the C 5500 and on the cartridge there is not a chip or I am totally blind....... anyone know?
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| Re: RESET OKIDATA TONER DRUM by Perky (1/12/08 8:28 AM) reply | + / - | OMG I did the reset for the 5500 and now when I go to print it says
Could not connect printer to usb port - I tested with my other printers cable which is fine & still same thing so it was something in the reset of the 5500 - can ANYONE please help ?
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| Re: RESET OKIDATA TONER DRUM by HTurner (edited 1/16/08 5:40 PM) reply | -1 + / - | You guys ROCK!!!!!! Your 8 steps at the top of the page worked GREAT on my Oki C5150n!!!!! I do not mind getting replcament toner cartridges, but all of the OEMs need to get real on the cost of consumables. Now I can take the money I was going to spend on a drum and buy some paper.
Thanks RTINSC you are my MVP of the month! I have added this website to my Helpful Links area in My Favorites/Bookmarks.
Can anyone recommend a good discount drum replacement source? (Reality check - You can not keep resetting the drum forever.)
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (2/9/08 12:03 PM) reply | + / - | I REPLACED THE TONER IN MY C5800. AND THEN THE CHIP ON THE CARTRAGE LOCKED ME OUT WHEN IT THOUGHT IT WAS EMPTY. YOUR FIX WORKED.
THANK YOU
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| Re: RESET OKIDATA TONER DRUM by Anonymous (2/9/08 4:46 PM) reply | + / - | wow, I bought a new drum 6 months ago and it already said I needed another. I tried ur method and it worked great. does this also work when it tells me I am low on ink?
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| Re: RESET OKIDATA TONER DRUM by IN BH (2/12/08 8:39 AM) reply | + / - | I cannot find step 5 then step 6 listed below from a previous thread to fix the toner sensor error. HELP!!
. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
THANK YOU!
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (2/14/08 5:39 AM) reply | + / - | it worked for a day. now i just get processing messages. i have tried to reset it, now my computer won't recognize it. any help out there?
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| Re: RESET OKIDATA TONER DRUM by ray911 (2/17/08 2:26 PM) reply | + / - | Nobody is replying to the posts regarding resetting the oki9600 fuser, drum etc when you can't get past stage 5 of the reset proceedure. Has OKI changed the software to prevent tampering???
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (2/22/08 6:47 AM) reply | + / - | Reply to Perky 1/11,The starter toners don't have a chip port, on the others it's located facing the front of the printer opposite the blue handle. Remember! turn the printer off before removing the toners, you could fry the chip.
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| Re: RESET OKIDATA TONER DRUM by ZACH-D (2/24/08 1:06 PM) reply | + / - | I did the fix posted by:
Re: RESET OKIDATA TONER DRUM by Anonymous (11/12/07 11:37 AM)
That is, for my C5500n and it worked.
All error and empty toner messages are gone and the display says ONLINE
I will transcribe the post so you don’t have to look for it ant at the end look for fore instructions and troubleshooting extra fix steps.
ORIGINALLY POSTED BY ANONYMUS AT 11/12/07 11:37 AM:
“…This took a lot of button gymnastics to figure out, but I hope it is helpful to everyone with a C5500 (and it might work on the C5800 since it takes the same consumables, but not sure)...
To get the OKI C5500 to keep going (without opening and closing the lid constantly) in spite of toner cartridge & drum life messages:
1) Turn off printer.
2) Hold down "+" and "-" buttons at the same time, and keep them held down while turning printer back on... continue to hold until the word "OKIUSER" appears.
3) Use "-" button to scroll down to "FUSE KEEP MODE".
4) Press "Enter" button, hold for approx. 10 seconds, then release.
5) Press "Enter" button again, followed by rapid release and repress with hold for approx. 10 seconds.
6) Release "Enter" button, then press and let up one more time quickly.
7) You will see "INITIALING" and then "ONLINE" messages.
If you currently have an error message for toner cartridge life, the message will continue to be shown until after you've sent one print job, and then it will usually disappear for awhile. It will stay gone for longer if you have your printer set up so the toner sensor is turned off.
If you currently have a error message for drum life, it will continue to appear, but you will still be able to print.
Beware that you will have to keep a closer eye on print quality (since you are no longer relying on error message to tell you when your toner cartridges are in need of a replacement or refill, or the drum truly needs to be changed or refurbished)…”
EXTRA STEPS.- Just one thing you have to look for is that after doing the procedure, at the end of it (step 7), you will get the INITIALIZING message as the instructions say, but after a few seconds the error messages might show again instead of the ONLINE message.
Don’t get discouraged because, if this happens, all that you have to do is:
1.- Send a print page, preferably with a color image or picture.
IMPORTANT NOTE.- The printer will not print but do not cancel the print you sent, and do the following:
2.- Open and reclose the cover, and the print you sent will come out and the display will finally read ONLINE.
That’s How it worked for me.
Hope this is helps
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| Re: RESET OKIDATA TONER DRUM by mrmunroe (2/24/08 4:59 PM) reply | + / - | I pulled the end off of a starter toner cartridge that came with a 9300dxn just to see what was inside. I just spread the tabs and pulled it off. I did that on the end that doesn't have the blue handle.
There's actually two compartments inside the cartridge. The new toner goes in the front half, and the other compartment behind it holds used toner, that somehow travels up from the image drum.
After I was finished poking around, I just snapped it back together. I had to be careful because there's a metal rod on the new toner side, that seems to stir up the toner. This thin rod has to be put back in place in the center of a small white gear in the end piece that I pryed off.
In the used toner compartment there's an auger (screw) that I guess moves the toner along to fill up that compartment.
__________
Question: Since there's no chip on a starter cartridge, I was wondering if I could just fill it up with new toner and use it again? I don't understand what device determines when a cartridge is empty.
Anyone? Anyone? Bueller?
_________
I also found, and subsequently lost, a site where you can download Oki service manuals for free.
At least I downloaded the 9300/9500 manual before I lost the site. So I have that if anyone needs it.
It's pretty big. 198 pages in PDF format (7 megs).
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| Inside the C9500 toner by kereru (2/24/08 11:09 PM) reply | + / - | Reply to mrmunroe 2/24/08
Hi. I have a C7500 which is very similar to the C9000 series printers.
With both these series of OKI printers they DO NOT directly sense the toner level to work out when the toner empty. Instead the printer calculates the amount of toner used when printing every page, and then estimates when the toner cartridge empty. This means there is usually plenty of toner left inside the cartridge (sometimes 10% or better), and you can continue printing if you reset the printer to think there is more toner left. Another good way to get more life is to take out the toner cartridge and give it some gentle taps to dislodge the toner hung up inside so it drops into the bottom.
These cartridges also have a sensor system that detects the motion of the toner stirring rod, and will cause the printer to give a 'low toner' warning, but it does not directly influence the printer in calculating the estimated toner level. On my printer this sensor system often generates error warnings, but I just ignore them.
To detect when a new toner cartridge is inserted (and reset the toner counter to 100%) the printer somehow detects slack in the stirrer drive mechanism when the fresh cartridge is inserted. But if you know how to get into the maintenance menus you can reset the toner from there.
Refilling your toner cartridges is probably best avoided, as other people on this forum and others have had their imaging drums destroyed by bad toner. Some toner on the market is (or was) OK. Feel lucky....
Cheers, Neale.
New Zealand. (Take a left turn past Australia. Ya can't miss it...)
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| Re: Reset OKI C7500 drums and toners by Anonymous (2/27/08 10:03 AM) reply | + / - | When I turn on my OKI 7350 holding the 1 and 2 buttons, it initializes just the same as normal. I am assuming that the 1 and 2 are the numbers imprinted on the buttons for + ITEM and +VALUE.
Am I misreading what you are saying??
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| Reset C7350 by kereru (2/27/08 12:31 PM) reply | + / - | Reply to Anonymous 2/27/08
Resetting consumables for OKI C7500 printer (and some other C7000 series and C9000 series).
1. Hold buttons 0 + 1 + 6 + 7 on startup ("menu" + "item+" + "value-" + "cancel" buttons). For C7400 printer press 1 + 5 on startup. Other models may have another button sequence.
2. Press button 0 several times until "DIAGNOSTIC MODE xx.xx.xx" shows.
3. Hold buttons 2 + 3 until "ENGINE DIAG LEVEL 4" shows.
4. Press button 1 to scroll to "COUNTER SET".
5. Press button 2 to scroll through menu items. (Button 6 scrolls backwards)
6. To alter the value of an item, first press button 3 to select the digit to be altered. The selected digit will slowly flash. (Button 3 moves to the right through the digits. Button 7 takes you to the left.)
7. Then press button 2 to increase the value of the selected digit. Press button 6 to decrease the value.
8. When the changes have been made, hold buttons 1 + 3 + 5 together. The screen will flash three times and then an * will appear on the right of the screen. The new value is set.
9. To leave the counter set menus, turn the printer off.
NOTES:
An "ID" unit is an imaging drum. The life used (shown as pages) doesn't need to be changed. Instead you change the "life limit" to get more use out of the drum. The default figure is 20,000 pages. If you are careful with your drums and keep light away from them they should easily last to 40,000 pages and beyond. When replacing toners or clearing jambs, have the lid open for the minimum time possible. And NEVER allow direct sunlight onto the printer.
In Diagnostic Mode the toner counter shows the life as a percentage used. A toner showing 30% has used up 30% of its toner, and 100% shows 100% of the toner is used (a near empty toner). But the printer only estimates the amount of toner used, so an “empty” toner will still have a reasonable amount of toner inside. I suggest re-setting a 100% (empty) toner back down to 90% (rather than zero), and then writing the reset details in felt-tip marker on the toner cartridge. You’ll learn how much extra life can be gained from the toners, and have some idea of when the toner will actually run out. It will also remind you weeks later that you have already reset the toner.
Another way of getting more life is to remove the toner and give it some taps on the side. Any toner hung up on the sides of the cartridge will drop down into the bottom. It also spreads the toner evenly along the cartridge, as the toner tends to run out on one part of a page first. Hold a finger over the stirrer port on the left of the cartridge to stop toner dropping on you clothing.
AN IMPORTANT NOTE: The toner life shown in Diagnostic Mode is opposite to that shown in the Usage Menu when the printer is in normal operation. The usage menu shows the toners as a percentage life remaining, so 100% means a full toner. In Diagnostic mode 100% means an empty toner. Very confusing....
Neale Blaymires
New Zealand
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| Re: RESET OKIDATA TONER DRUM by mrmunroe (3/9/08 5:53 PM) reply | + / - | OKI 9300dxn Experiment:
My goal was to find out if aftermarket toner gave the same results as OEM toner without destroying the Image drums and/or the machine. I got really confused after reading various posts about aftermarket toner. Some says it's fine, and others say it's the Devil hisself.
I printed 3500 tabloid size brochures printed on both sides, mostly in reflex blue (Cyan and Magenta) at about 25% coverage. 3500 tabloid size printed both sides equals 14000 letter size copies printed on 1 side.
I started with everything in the machine OEM. Then, when the Oki Cyan cartridge said it was empty, I refilled it with Dubber's toner that I bought on EBay. I then ran the job until the Dubber toner ran out and replaced the Cyan cartridge with another genuine Oki cartridge with Oki toner.
The Dubber toner looked and worked fine, and so far I haven't seen any problems with the Cyan image drum. The only difference I noticed between the Dubber toner and the Oki toner is that the Dubber toner isn't quite as glossy. For the amount of money saved, I can live with that.
Refilling the cartridges:
I took a Cyan starter cartridge from a 9300 and emptied out the toner that was left in it after the machine said it was empty. There was 62 grams of toner left.
Since a full cartridge holds about 450 grams, I figure they put half that (225 grams) in the starter cartridge. If I'm right, that means that about 13% of the toner was left in the cartridge when the machine said it was empty.
I pulled the non-handle end off of the cartridge and dumped the waste toner from the compartment, in the back half of the cartridge, in a trash barrel. That end of the cartridge has four little tabs that you just spread apart and then pull the end off. It just snaps back into place. You have to be careful to put the stirring rod that is in the new toner compartment, in the front half of the cartridge, into the center of the white plastic gear in the end piece before snapping it back together.
I bought a set of CMYK compatible toners from Dubber Toner on Ebay for $250.00 including shipping. The toner arrived fast! The labels on the bottles said that the toner was for Oki 9000, 9200, 9400 series printers. I called Dubber and told them I had ordered toner for a 9300. The girl said it's no problem. "That toner will work in your printer". Naturally, I asked why 9300 wasn't listed on the label. She put me on hold for a couple of minutes, came back on and said that some people won't buy toner unless their specific model is named on the label. I guess that means that they use the same toner, and put different labels on it to satisfy the marketplace!
I took my 500 gram bottle of Cyan toner and squirted as much as I could into the bottom of the cartridge. There was still a little left in the bottle, so I figure I got about 450 grams into the starter cartridge. It's easy to fill these cartridges. Just turn them upside down, press in a white plastic button on the blue handle, then move the handle until it opens the blue plastic door on the bottom of the cartridge and pour in the toner.
The last thing I did was to reset all the consumables back to "0" with Kereru's instructions.
Waste Toner Note:
It's very important to empty the waste toner compartment when refilling. The waste toner compartment is actually the back half of the cartridge. If it doesn't get emptied, it will eventually clog up and stop various plastic gears from turning and cause error messages concerning the transfer belt. I'm not totally sure where waste toner comes from, but I think it's toner that's left on the image drum after the paper gets its toner. It seems to travel back to the cartridge via an auger (screw) device inside the stud that you push the cartridge onto when you insert the cartridge into the image drum. So far, I'm aware of 3 methods for emptying the waste toner. The simplest, and least effective is to stick something like a pencil into the hole on the non-bluehandle end to open the hole a little bit and then bang the cartridge against a trash barrel to knock the waste toner out. The second method I read about was to cut or melt a hole in the back of the cartridge, shake out the waste toner, then cover up the hole with duct tape. The method I used was to take the whole end of the toner cartridge off. This works fine if the new toner compartment is totally empty, but if it's not, you'll probably lose some good toner. I'm working on that.
Bulk toner - my next adventure:
I really like these machines and intend to keep using them, and it follows that I want to pay as little for toner as possible. So far, I've learned that you can buy 10 kg (22 lb) bags of toner from various suppliers, and cut the cost of toner to about $35 per pound vs. about $60 per pound on Ebay, and probably more than $100 per pound buying it in Oki cartridges.
The obvious questions that arise are - will the stuff kill the image drums, will it print well, is it glossy? (I've gotten addicted to the glossy look on the finished piece).
So far, I don't have many answers, except that it seems the non-glossy toner is more readily available than the glossy. Since it means an outlay of several thousand dollars for four 22 pound bags of CMYK toner, I need to know I'm buying from the right supplier.
I continue to Google. Any input would be appreciated.
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| Re: RESET OKIDATA TONER DRUM by Smidge (3/10/08 6:04 AM) reply | + / - | The system given for the C5500 works for the C5600 too. Thanks guys!
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| Re: RESET OKIDATA TONER DRUM by Anonymous (4/3/08 6:42 AM) reply | + / - | THANK YOU. OKI C5100 WORKED GREAT!! I WOULD BUY ANOTHER CARTRIDGE OR DRUM TO KEEP AS A BACK UP JUST INCASE. THANKS AGAIN.
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| Re: RESET OKIDATA TONER DRUM by Oki Reset (4/14/08 6:54 PM) reply | + / - | RTINSC --
Your eight instructions worked like a charm on my OKI C5150. Many thanks!
-- Ken
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (4/14/08 7:06 PM) reply | + / - | I have three 5150 printers. You can buy glossy toner from Uninet in Culver City, CA. Telephone is (310) 280-9620. The glossy toner is a little more expensive but in my opinion it is worth the extra cost.
I found that the glossy toner seems to give longer drum life, especially the black. I have had a black drum fail in as little as 1000 copies. Since switching to glossy black I have not had to replace a drum.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (5/9/08 10:49 AM) reply | + / - | It worked thanks,
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| Re: Reset OKI C7500 drums and toners by Anonymous (5/10/08 4:59 AM) reply | + / - | I have the C5510 MFP model which is based on the C5100 range with the MFP unit added on top.
Does andbody know which buttons to hold down on startup to get this model into Diagnostic Mode.
There is also additional problem of separate power switches for the printer and the MPF unit.
regards
Paul Bullas
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| Re: RESET OKIDATA TONER DRUM by Oyvind (5/19/08 7:26 AM) reply | + / - | C5700
I have tried reset of drum by using the old set up.
1 Turn Machine on...
2 ....OKI USER
3 ....Engine Dialog Mode.....
4 Diagnostic Mode .......
5 There is no NV-Ram Initial ????????
Any one hwo know how to reset this printer.
How ever the information dated 11-12-07 for C5500 also works for C5700.
But I still have the message Order K Image Drum as indicated.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/4/08 11:18 PM) reply | + / - | Hi,
Can anyone help me I have a c5900n and has belf life error. How can i reset the belt life counter?
thanks
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (7/1/08 8:12 AM) reply | + / - | I have a C5150n and used the below to re-set my transfer belt. I would try it and see if it works for yours as well.
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
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| Re: RESET OKIDATA TONER DRUM by Onul8tr (7/4/08 12:49 PM) reply | + / - | I am so glad this thread was still posted. I purchased refills online for my C5200. After refilling the cartridges, I could not clear the
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| Re: RESET OKIDATA TONER DRUM by avpowerstn (7/5/08 11:40 AM) reply | + / - | Reset the NV-RAM, went to print... nothing happened.
unplugged the PRINTSERVER power supply for 10 seconds.
plugged printserver back in, worked FINE.
Dont jump the gun and reinstall your printserver
software. You rock RTINSC
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| Re: RESET OKIDATA TONER DRUM 5800 by Anonymous (7/10/08 8:03 AM) reply | + / - | how can i reset a oki c5800?
plz tell me
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| Re: Re: RESET OKIDATA TONER DRUM 5800 by Anonymous (7/10/08 12:35 PM) reply | + / - | Try this: Turn off the printer
Turn the printer on whilst holding down Menu button. (Display says user maintenance.)
Press the menu button three times. (The display will say drum counter reset.)
Press enter key. The system should go back on line, if not press on-line key.
If this does not work You can find drum reset FUSES on Ebay,
which are fairly cheap. Hope this helps.
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| Re: RESET OKIDATA TONER DRUM - NEEDED FOR 5650 by sculptex (7/11/08 3:54 AM) reply | + / - | Hi,
Thanks for sharing all this information, saved me a fortune on my C5200 and C5250 printers. Now I have a C5650 as well and its flying through toner but the above button sequences do not work with it.
Oki seem to have made the drums more sensibly priced for the 5650s but the toner price is ludicrous and I am having to replace nearly every week and I am sure there is more in each cartridge.
Alternatively, has anyone successfully refilled these toners yet?
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| NETWORK MENU MISSING FROM OKIDATA C5500N by HawkeyeX (7/11/08 12:00 PM) reply | + / - | Please help me get the network menu to return on the Okidata C5500N.
We use networked printing.
Hawkeye-X
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| Re: RESET OKIDATA TONER DRUM by lakespyder (7/17/08 9:27 AM) reply | + / - | Does anyoone have instructions how to turn off the toner sensor on the c5500.
After going into the OKIUSER then into the toner sensor menu, changing from enable to disable, I have tried pressing the online, Cancel & - at the same time(as suggested earlier in this thread for the 5400), starting with online, and it will not accept the command and continues to default to enable.
Thanks
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| Re: RESET OKIDATA TONER DRUM C9500 by ken Edwards (7/18/08 9:38 AM) reply | + / - | Anyone know how to reset the drum and film counters on an OKI C9500?
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| Re: RESET OKIDATA TONER DRUM by cicekci.asia (7/24/08 10:03 AM) reply | + / - | sculptex question!
I refilled the demo toners succesfully.
But you need to refill them @ %20 or more( ex. %30)
Then you have to check toners. because they can get empty and below %20 and than you cant refill again.
All this works on my c5900n.
The better way is to check weight of cartgidge properly.
I recommend check your cartgidges weight @ %30 and take not the number and check properly.
You need a digital one to cehck correctly :)
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| Re: RESET OKIDATA TONER DRUM by mydogpilot (7/28/08 12:54 PM) reply | + / - | I had the streaking/faded printing problem on my c5300n. Okidata support told me it was a black drum problem after I sent them sample prints. I bought the new drum, installed it, but then got the "K toner is empty" message and heart sunk like a rock. Total disappointment. Then, while shopping online for a new black toner cartridge, I saw the fixyourownprinter site and the eight step method Caelum posted and it worked like MAGIC (w/no network problems either). So far so good and I hope it lasts. Whew! THANKS TO CAELUM!!!
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| Re: RESET OKIDATA TONER DRUM by purserbob (8/1/08 7:09 AM) reply | + / - | That worked great for my C5150n - Reset everything to 100%
Does anyone know how to get 3Rd Party Ram to be seen in these printers?
I saw a option FLASH Reset or something in that special menu. Is that it? It was next to HDD format.
Thanks!
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| Re:Reset OKI C5510 drums and toners by mikey14 (8/2/08 6:43 AM) reply | + / - | Re Oki C5510. the base printer is actually a c3200 and has no buttons on the actual printer. I have reset drums using the fuse but have not been able to reset anything else. I am going to cheat and put the scanner unit onto a C5200 which I have reset thanks to the posts on here. The MFP then decides it is a C5530 which i have never heard of, but it works fine.
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| Re: Re: Reset OKI C7500 drums and toners by Anonymous (8/5/08 6:53 AM) reply | -1 + / - | Hello Paul,
Were you ever able to get the reset for the oki c5510 mfp?
I'm also stuck as to the diagnostic entry.
Regards
ATSBMCO
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| Oki c5100 black will not print by Anonymous (9/1/08 2:23 AM) reply | + / - | I have an Oki c5100 and we just replaced the belts, fuser, drums and all the ink. pretty much a system makeover. I have original oki name brand black toner and it still won't print black. all the other colors work. When i print in full color everything prints except black. when i print in black, blank pages print. I tried the 7 step reset and it didn't work for this issue. Any suggestions?
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| Re: Oki c5100 black will not print by Anonymous (9/25/08 6:57 PM) reply | + / - | I have the same problem on 2 of my c5200's. Please help because I want to pitch them both. Streaky black printing on the left side of the page!!!! Can anyone help???
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| Re: Re: Oki c5100 black will not print by Anonymous (9/25/08 8:43 PM) reply | + / - | your drums are bad. you refilled your toner and didn't empty the wast container and it killed your drums. if you buy new drums and use the contaminated toner, you will kill the new ones.
next time be carefull when doing it.I traded out of my 5200 and bought the c58 last year and no problems.
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| Re: RESET OKIDATA TONER DRUM by Anonymous (11/8/08 12:53 PM) reply | + / - | You have no idea how pleased I am about this help!!! All the better to get more good quality output from a great printer without having to pay through the nose for the Oki business model!
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| Re: RESET OKIDATA TONER DRUM by JDBaierl (11/9/08 4:43 PM) reply | + / - | I did this reset and immediately after my printer started to make a terrible clanking noise and not it will not feed paper. Now every time I try to print it starts and then gives a paper jam error. Up till I did the reset I only had a toner sensor error which has now been cleared. Any ideas.
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| Re: RESET OKIDATA TONER DRUM by printerman60 (11/9/08 4:55 PM) reply | + / - | how did you clear the TONER SENSOR ERROR..black!
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| Re: RESET OKIDATA TONER DRUM by JDBaierl (11/9/08 4:57 PM) reply | + / - | I cleared it all by doing the executive reset at the top of this thread.
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| Re: RESET OKIDATA TONER DRUM by printerman60 (11/9/08 4:59 PM) reply | + / - | Clean the pickup rollers with a toothbrush and alcohol! Or buy a new set of roller from a local wholesaler. I am experiencing two sheets of paper following each other which is what is causing paper jams..I am assuming its caused by the separator roller being worn.
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| Re: Re: RESET OKIDATA TONER DRUM by printerman60 (11/9/08 5:01 PM) reply | + / - | ty JD Baier!
will print out the reset..
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| Re: Re: RESET OKIDATA TONER DRUM by printerman60 (11/9/08 5:04 PM) reply | + / - | which thread...unless its under one of the other reply names?
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| Re: RESET OKIDATA TONER DRUM by Eagle7 (edited 11/22/08 10:45 PM) reply | + / - | Does anyone know the system maintenance password for the Oki C5650. Thanks
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (11/23/08 1:24 PM) reply | + / - | If you have been refilling your cartridges without emptying the waste toner the drum willo eventually jam.
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (11/23/08 1:40 PM) reply | + / - | You can buy bulk toner in 22 lb bags from Uninet Company. They have both glossy and nonglossy toner.
Their phone number is 310-280-9620.
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| Re: RESET OKIDATA TONER DRUM by tubeaday (11/24/08 8:50 AM) reply | + / - | I have an Oki c5500 with a 131 error. Can some lead me in the right direction.
Thanks
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| Re: RESET OKIDATA TONER DRUM by Gerrym (11/24/08 8:54 AM) reply | + / - | Oki Data Errors | Slayo.com127 Fuser Unit Fan Error An error has been detected in your printer’s Fuser Unit Fan Error. 131 LED Head Missing, Color: Yellow When yellow LED head ...
slayo.com/oki-data-errors.html - 48k - Cached - Similar pages -
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| Re: RESET OKIDATA TONER DRUM by tubeaday (11/24/08 9:16 AM) reply | + / - | I check the connection to the LED and actually swapped with another LED head and the code still popped up. Any suggestions?
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| Re: RESET OKIDATA TONER DRUM by Gerrym (11/24/08 9:19 AM) reply | + / - | it's the fuser & fan i believe. go to that link in the email and see if they can give better info
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| Re: RESET OKIDATA Oki C5650 by Anonymous (11/24/08 9:37 PM) reply | + / - | Does anyone know the system maintenance password for the Oki C5650. Thanks
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| Re: Re: RESET OKIDATA Oki C5650 by Anonymous (12/11/08 9:53 AM) reply | + / - | Yes mate it is aaaaaa
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| Paper Jam in Fuser by sue v (12/12/08 4:10 AM) reply | + / - | Just discovered this site, and I'm hoping that one of you experts can help me. I have an OKI c5150n. Last night we had a bad jam in the fuser unit. I got all of the paper out by using tweezers, but in doing so, the black "grate" broke off. I put the fuser unit back in, and have run a few copies successfully, but have had many jams, too. Any advice on what might have caused the initial jam.....is it okay to use the fuser unit without that black guard in place.....and why is it continuing to jam????
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| Re: RESET OKIDATA TONER DRUM by broadbean (12/14/08 12:52 AM) reply | + / - | having reset my drums - i have the message power cord or printr cable may not be connected - or the printer may be turn off - I have not used the printer for 9 months could it be it has gone to sleep?
how do i reboot it?
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| Re: RESET OKIDATA Oki C5650 by toplek (12/29/08 4:28 AM) reply | + / - | system maintenance password for the Oki C5650 is : 000000
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| Re: RESET OKIDATA Oki C5650 by TopLek (12/29/08 4:38 AM) reply | + / - | I Have changed the toner sensor to DISABLE, after printer restart this option is 'DISABLE', but the printer still asking me to change the toner.
please help :)
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| Re: Re: RESET OKIDATA Oki C5650 by Eagle7 (1/11/09 11:46 PM) reply | + / - | This also works for the OKI C5650 ............................................................
This took a lot of button gymnastics to figure out, but I hope it is helpful to everyone with a C5500 (and it might work on the C5800 since it takes the same consumables, but not sure)...
To get the OKI C5500 to keep going (without opening and closing the lid constantly) in spite of toner cartridge & drum life messages:
1) Turn off printer.
2) Hold down "+" and "-" buttons at the same time, and keep them held down while turning printer back on... continue to hold until the word "OKIUSER" appears.
3) Use "-" button to scroll down to "FUSE KEEP MODE".
4) Press "Enter" button, hold for approx. 10 seconds, then release.
5) Press "Enter" button again, followed by rapid release and repress with hold for approx. 10 seconds.
6) Release "Enter" button, then press and let up one more time quickly.
7) You will see "INITIALING" and then "ONLINE" messages.
If you currently have an error message for toner cartridge life, the message will continue to be shown until after you've sent one print job, and then it will usually disappear for awhile. It will stay gone for longer if you have your printer set up so the toner sensor is turned off.
If you currently have a error message for drum life, it will continue to appear, but you will still be able to print.
Beware that you will have to keep a closer eye on print quality (since you are no longer relying on error message to tell you when your toner cartridges are in need of a replacement or refill, or the drum truly needs to be changed or refurbished).
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| Re: RESET OKIDATA TONER DRUM by Jean Klusmeier (1/22/09 2:36 PM) reply | + / - | Man, you are a life saver. Thank you for this wonderful information. I give you a 10!!! It worked beautifully!
I recommend this procedure to everyone. It will save you lots of that green stuff called money.
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| Okidata C5800 - toner residue on back of page by texasgal43 (1/25/09 4:33 PM) reply | + / - | I own an okidata c5800 and I have been having problems with toner
residue on the back side of my pages. Another problem I am having is sprinkles of cyan toner on the right side of my printed page.
Anyone know how to fix these 2 problems. I print stationery on cardstock so I need each page to be clean.
thanks in advance for your help.
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| Re: RESET OKIDATA TONER DRUM by moe (1/25/09 5:09 PM) reply | + / - | Both problems can be caused by toner cartridges. Try replacing them. You can always use them later if they don't fix the problem.
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| Re: RESET OKIDATA TONER DRUM by Nick London (1/27/09 2:18 AM) reply | + / - | Hi,
We have a customer who has a Oki C7350 that has started showing Cyan Toner Low/Empty even after replacing for a new toner.
The toners are all original toners and are not refilled yet the message still occurs. This has been coupled with the Fatal Error 142 message.
After checking past messages on here i can see that the two must be linked as the 142 error is the cyan sensor. I tried popping up the sensor and checked the springs and they seemed fine.
I have seen that you can do the menu procedure to clear the toner levels etc but i dont want to do this as the fatal error will still happen.
Can anybody tell me what i need to do to get rid of the error and if this will also stop the Toner empty messages??
Thanks,
Nick
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| Re: RESET OKIDATA TONER DRUM by kereru (1/27/09 11:01 AM) reply | + / - | Is the printer still printing from the cyan, even though the error message appears?
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| Re: RESET OKIDATA TONER DRUM by Nick London (1/28/09 12:45 AM) reply | + / - | Yes for a while but then the toner out message appears. Then if the printer is powered off and on again the message goes back to cyan toner near end
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| Re: RESET OKIDATA TONER DRUM by kereru (1/28/09 9:21 PM) reply | + / - | From my OKI Maintenance Manual, an error code 142 is listed as "Error detected at proper ID position" (cyan), so the problem will be with the imaging drum (ID unit) rather than with the toner cartridge. The most likely cause is poor contact with the electrical pins which communicate with the imaging drum. Remove the drum and wipe the pins & contacts both on the drum unit and inside the printer body. There are two sets of pins on the left and right of the printer. Fine toner powder floats all through the printer and can foul up electrical contacts. Be careful when doing this to keep light exposure to the imaging drum to a minimum.
If the 142 error code has now gone away, the next issue is resetting the counter for the cyan toner cartridge. When a new toner cartridge is fitted into C7000 series printers, the printer detects the toner is new by a temporary slackness in the drive mechanism when the toner stirrer first engages (I've never been able to work out exactly how). When it detects the toner is new, the printer re-sets the toner counter back to 100% (i.e. a full toner). If the counter doesn't re-set when the toner is first fitted you will have to have to go into the diagnostic menu to reset it. See my instructions earlier on in this forum: Reset C7350 by kereru (2/27/08 12:31 PM)
One important note. In the maintenance menu the new toner is set at 00%, however in the usage menu the new toner will show as 100%. Very confusing. While you are in the maintenance menu, I would suggest changing the life limits for the ID units (imaging drums) to 40,000 pages, rather than the standard 20,000 pages. They will easily last double the rated life.
Another note. When the printer says the toners are empty it has a 'limp home mode', where powering the printer off and back on allows the user to print a few more pages.
And another note. The OKI printer literally counts every dot of toner used to estimate how much toner is used, rather than physically sensing the toner level, to calculate the percentage of toner given in the usage menu. An 'empty' toner (showing 0% in the usage menu) will often have up to 10% of its toner remaining because the printer only estimates the amount used. However... the C7000 series printers also have a physical toner level sensor which is used to give a low toner warning, but as far as I've been able to work out this sensor has no impact on the toner percentage shown in the usage menu. These physical sensors often act up, and my printer is always showing low toner warnings or toner sensor errors. They can be ignored.
Hope this helps.
Cheers, Neale Blaymires
New Zealand (swing a left past Tasmania. You can't miss us)
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| Re: RESET OKIDATA TONER DRUM by Nick London (1/29/09 1:36 AM) reply | + / - | Thanks for this Neale.
That has made this a whole load clearer for me now. Very clear instructions which are easy to understand (unlike these Oki's!!).
Thanks again,
Nick
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| Re: RESET OKIDATA TONER DRUM by Anonymous (1/30/09 2:49 AM) reply | + / - | For the OKI C9800 replace the chip under the toner colour sticker on the top of the toner cartdrige....also dont let the toner run out completly then the chip won't go.
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| Re: RESET OKIDATA TONER DRUM 7400 by Larry Elie (2/11/09 1:55 PM) reply | + / - | I found out a long time ago that Tektronix/Xerox 1235 cartridges and drums are almost identical to Okidata C7000 series. All you have to do is pull the plastic locaters on the sides and bottom and rotate or move the tabs to match what the Okidata had orignally. The down side is they don't include the fuse to reset the counter; you are stuck in limp mode. Does anyone have a counter reset for the C7400?
Second question; I am on my second C7400. I have a very small problem that is driving me nuts: One of the two blue hold-downs for the back of the drum broke. Paper misfeads without it. I was able to jam a piece of plastic on the side to run, but I want to fix it. I pulled out my old C7400 parts machine, but I can't figure out how to take the hold-down out; it looks like you have to gut the machine. Any suggestions are welcome.
Larry Elie
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| Re: RESET OKIDATA TONER DRUM by Anonymous (2/11/09 2:28 PM) reply | + / - | Hi. See the following Maintenance Menu instructions:
Cheers, Neale.
Resetting consumables for OKI C7500 printer (and some other C7000 series and C9000 series).
1. Hold buttons 0 + 1 + 6 + 7 on startup ("menu" + "item+" + "value-" + "cancel" buttons). For C7400 printer press 1 + 5 on startup. Other models may have another button sequence.
2. Press button 0 several times until "DIAGNOSTIC MODE xx.xx.xx" shows.
3. Hold buttons 2 + 3 until "ENGINE DIAG LEVEL 4" shows.
4. Press button 1 to scroll to "COUNTER SET".
5. Press button 2 to scroll through menu items. (Button 6 scrolls backwards)
6. To alter the value of an item, first press button 3 to select the digit to be altered. The selected digit will slowly flash. (Button 3 moves to the right through the digits. Button 7 takes you to the left.)
7. Then press button 2 to increase the value of the selected digit. Press button 6 to decrease the value.
8. When the changes have been made, hold buttons 1 + 3 + 5 together. The screen will flash three times and then an * will appear on the right of the screen. The new value is set.
9. To leave the counter set menus, turn the printer off.
NOTES:
An "ID" unit is an imaging drum. The life used (shown as pages) doesn't need to be changed. Instead you change the "life limit" to get more use out of the drum. The default figure is 20,000 pages. If you are careful with your drums and keep light away from them they should easily last to 40,000 pages and beyond. When replacing toners or clearing jambs, have the lid open for the minimum time possible. And NEVER allow direct sunlight onto the printer.
In Diagnostic Mode the toner counter shows the life as a percentage used. A toner showing 30% has used up 30% of its toner, and 100% shows 100% of the toner is used (a near empty toner). But the printer only estimates the amount of toner used, so an “empty” toner will still have a reasonable amount of toner inside. I suggest re-setting a 100% (empty) toner back down to 90% (rather than zero), and then writing the reset details in felt-tip marker on the toner cartridge. You’ll learn how much extra life can be gained from the toners, and have some idea of when the toner will actually run out. It will also remind you weeks later that you have already reset the toner.
AN IMPORTANT NOTE: The toner life shown in Diagnostic Mode is opposite to that shown in the Usage Menu when the printer is in normal operation. The usage menu shows the toners as a percentage life remaining, so 100% means a full toner. In Diagnostic mode 100% means an empty toner. Very confusing....
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| Re: RESET OKIDATA TONER DRUM by Anonymous (3/12/09 12:02 PM) reply | + / - | Thanks for the info. Wow! I wasted an hour trying to figure that out. Great job!!!
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| Re: RESET OKIDATA TONER DRUM by warrigal (4/15/09 4:56 PM) reply | + / - | Anyone know how to reset the drum counter on a C3100?? There's no LED display so I guess it's a manual thing.
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| RESET OKI C5850 by mosquido (4/16/09 5:06 AM) reply | + / - | What about C5850. Anyone know how to reset?
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (4/16/09 6:10 PM) reply | + / - | I am replying to the topic of aftermarket toner used in Okidata laser printers and fax machines. I have been in the toner business since 1991 and am in a unique qualified position to reply accurately about the subject. Genuine Okidata toner has a very high transfer rate, resulting in very little waste toner entering the waste bin. Since it is extremely efficient, it will produce more printed pages than most aftermarket toners. An aftermarket toner with a low transfer rate can prematurely fill up the waste bin, resulting in broken gears and a huge toner spill in the printer. Each printer has a specific chemical composition toner that is required for optimum performance, both in quality and yield. For example, you cannot put toner qualified for use in one manufacturer's printer into a different manufacturer's printer. Since toner is patented, the aftermarket companies cannot exactly copy its composition, and because of that, most aftermarket toners are not of the same grade and quality to that of the OEM. According to my years of experience in this industry, I would recommend Genuine Okidata brand toner if you want to receive top notch quality and yield out of your cartridges. The extra money is well spent.
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| Re: Re: RESET OKIDATA TONER DRUM - NEEDED FOR 5650 by anonym (4/17/09 8:07 AM) reply | + / - | my solution was. to open the message in the printer. And to to write down. " dont give me reply or something like. I dont know it, at the moment because i dont have the message, but I am sure you will find that
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| Re: RESET OKIDATA TONER DRUM by sprwarfare (4/17/09 1:40 PM) reply | + / - | I tried to order aftermarket toner for c5500n. It worked but the print seemed to spear. Can anyone suggest an after market toner that works. Thanks
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| Re: Re: Re: RESET OKIDATA TONER DRUM by Anonymous (4/17/09 6:20 PM) reply | + / - | you have to be kidding!
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| Re: RESET OKIDATA TONER DRUM by Anonymous (4/22/09 1:50 PM) reply | + / - | anyone knows how to get rid of the streaking after changing the toner?
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| Re: RESET OKIDATA TONER DRUM by mosquido (4/23/09 1:59 AM) reply | +1 + / - | anyone knows what is the password for OKI C5850 maintenance menu ?
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| Re: RESET OKIDATA TONER DRUM for C5650 by HankScott (4/29/09 11:00 PM) reply | + / - | I tried the sequence of holding down the + and - keys while starting the printer and all I get is a SYSTEM MAINTE message, which asks for a 12-digit password, and nothing I enter seems to work for this.
Also, when I hold the Enter key while starting I get ADMIN MENU which also asks for a 12-digit password, and none of the passwords suggested here work there either.
How can I get to the OKIUSER option? Am I not holding the keys long enough (I've held them for what seemed like forever, but nothing changes).
Am I doing something wrong, or do I need a password I don't have to get to this option on my printer?
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| Re: RESET OKIDATA TONER DRUM by toplek (4/29/09 11:14 PM) reply | + / - | system maintenance password for the Oki C5650 is : 000000
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| Re: RESET OKIDATA TONER DRUM by HankScott (4/29/09 11:50 PM) reply | + / - | Okay, I finally got the password to work.
But, when I tried the following sequence, I get everything but the final ONLINE message, and still cannot print due to 411:M TONER EMPTY message:
1) Turn off printer.
2) Hold down "+" and "-" buttons at the same time, and keep them held down while turning printer back on... continue to hold until the word "OKIUSER" appears.
3) Use "-" button to scroll down to "FUSE KEEP MODE".
4) Press "Enter" button, hold for approx. 10 seconds, then release.
5) Press "Enter" button again, followed by rapid release and repress with hold for approx. 10 seconds.
6) Release "Enter" button, then press and let up one more time quickly.
7) You will see "INITIALING" and then "ONLINE" messages.
Any suggestions as to what I might be doing wrong? Or is this not the way to do this on my printer after all?
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| Re: Re: Re: RESET OKIDATA TONER DRUM by imapop (5/1/09 4:50 AM) reply | + / - | Hi Anonymous.
I have an Oki C3200 Laser Printer with no digital screen on the front.Just 4 lights and online and cancel buttons.
The print box on the computer screen is showing drum life black.
And the other three colours are coming up drum near life.
Can you please give instructions on how to reset the drums to zero,and how to get at the fuses if they need replacing.
Regards and thanks
imapop.
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| Re: RESET OKIDATA TONER DRUM by hggc8800 (5/1/09 10:56 AM) reply | + / - | any one can help me...
i have a oki c8800 and i do not how to reset the drum..
please help..
best regards..
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| Re: RESET OKIDATA TONER DRUM OKI C5750 by Antuanix (5/2/09 7:19 AM) reply | + / - | I have tried all the combinations with an OKI C5750, to reset toner counter to 0, and none worked, I can not get to the DIAG 4 section, no key combination does it. I thought 5650 instructions would work but they don't
I was able to disable toner sensor with the Oki maintenance utility (I got it from this web page on another thread).
I did it when 20% toner was left on all four colors (with the cartridges that came with the machine and no error messages yet), and it didn't keep the message from coming up.
I tried with a chip for the C5700 and it didn't work, I tried with a chip for the 5650 and it worked fine (mine is a 5750).
By the way, in case it helps anyone I didn't need to buy a new cartridge, yes the original ones don't have chip or a chip holder, but I just put the chip on top of the toner just laying there, right below the white square chip reader on the cover of the machine and it worked perfectly, now the machine shows 100% black and 20% for the rest.
Could anyone further help me?
Thanks everyone, great site and great help.
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| Re: RESET OKIDATA TONER DRUM by XENOFON (5/4/09 4:19 AM) reply | + / - | What about OKI C3520MFP. Anyone know how to reset OKIDATA TONER DRUM ?
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| Re: RESET OKIDATA TONER DRUM by Orlandotm (5/6/09 7:32 AM) reply | + / - | Hi,i have a printer oki b430dn and i change the toner but on the printer screen i have toner empty and i dont know how to reset,can somebody help me?thanks
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| Re: RESET OKIDATA TONER DRUM by ChimNB (5/7/09 9:32 AM) reply | + / - | Unfortunately, my c5200 does not proceed below "step3".
So, I cannot see "ENG DIAG LEVEL2" on LCD.
=================================
RESETTING THE DRUM UNITS ON AN OKI C5300
How to reset all consumables (drums, transfer belt, & fuser; excluding toner cartridges) using only the printer menu. Thus, NO FUSES will be required and will reset all four drums on C5300n machines
1) Power on printer while holding both the + & - buttons simultaneously; release when OKIUSER is displayed.
2) Press either the + or - button until ENGINE DIAG MODE is displayed; press the Enter button and DIAGNOSTIC MODE xx.xx.xx will be displayed.
3) Press and hold both the - & On-line buttons simultaneously until ENG DIAG LEVEL2 is displayed.
4) Press ...
=================================
Does anyone know the method which makes c5200 indicate "ENG DIAG LEVEL2" ?
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| oki c5650 drums and belt reset by Anonymous (5/16/09 6:55 AM) reply | + / - |
which can implement the process for resetting the printer c5650. I could not do with operations on the site by. Thank you can mail a friend who knows. gurkangokarslan@hotmail.com
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| Re: RESET OKIDATA TONER DRUM by geocha (edited 5/24/09 3:19 AM) reply | + / - | guys how can i enter the "eng diag level 2" menu oki c5950 ?
EDIT!
I managed to get to the "Ready" state by pressing while in DIAGNOSTIC MODE xx.xx.xx the 4 buttons at once ( back,+,-,enter)
But even if in ready mode am stuck.I can't figure out the way to the toners reset :(
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| Refill oki toner cartridge - 5500n by rosiemattie (5/26/09 8:26 AM) reply | + / - | I have an oki 5500n and bought some toner refill. I was wondering if anyone had some GOOD instructions (with pictures) to tell how to exactly fill the cartridges. Some say just remove the end cap and pour in, some instructions I've found says to empty the waste toner out (but doesn't exactly tell you where that toner is) and I am confused.
Any GOOD instructions would be appreciated.
Thanks.
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| Re: RESET OKIDATA TONER DRUM (5650 CONFIRMED?) by edavin (5/28/09 8:31 PM) reply | + / - | I am planning to purchase a 5650. Can anybody confirm the RESET works with the 5650?
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| Re: RESET OKIDATA TONER DRUM by toplek (5/28/09 11:51 PM) reply | + / - | I did not found solution for resetting this printer, alsow this articul is not helping :/
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| Re: Re: RESET OKIDATA TONER DRUM by edavin (5/29/09 7:58 AM) reply | + / - | Hi toplek,
Is it the c5650n you have? I am planning to buy one buy am worried that I may not be able to reset it.
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| Re: RESET OKIDATA TONER DRUM by geocha (5/29/09 9:08 AM) reply | + / - | guys,just use the "factory mode" or use the "disable toner sensor" or buy refilled chiped cartridges.Then refill them
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| Re: RESET OKIDATA TONER DRUM by edavin (5/29/09 9:18 AM) reply | + / - | Hi geocha,
That's what we are trying to do. But I need to know if these instructions work with the c5650n.
Also in "factory mode" or "disable toner sensor" I think you need to enter the "System Maintenance Password". I've seen two posted here "aaaaaa" and "000000". Do these passwords work for the c5650n?
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| Re: RESET OKIDATA TONER DRUM by geocha (5/29/09 10:07 AM) reply | + / - | i tried the factory mode and and the sensor disable at my c5950 and work fine.The password is 000000
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| Re: RESET OKIDATA TONER DRUM by edavin (5/29/09 11:38 AM) reply | + / - | Thanks. Is there someone that can confirm a c5650? Please help. I plan to buy this printer and really need to know if I can refill it (without the chip problems) or not.
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| Re: Re: RESET OKIDATA TONER DRUM by toplek (5/29/09 12:26 PM) reply | + / - | HI Edavin!
Yes I have c5650n.
The password (000000) is correct for System Maintenance Password.
I did not found working instruction to reset counters on this forum and also on google :)
New chips are working OK.
If someone have any idea how to reset counters on this printer, I can check it ;)
best regards
Piotr Polok
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| Re: RESET OKIDATA TONER DRUM by geocha (5/30/09 7:12 AM) reply | + / - | ok,here's something you don't see every day!I have the black toner cartridge level freeze up at 20%.I don't know what happened...The drum is almost empty and the level stuck at 20%.Drum also won't go down.The other colors are ok.I removed all toners and drums and put them back again but nothing changed....
Y and C goes down ok...Drums seems to be stuck too Any suggestions?
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| Re: Re: RESET OKIDATA TONER DRUM by Anonymous (6/8/09 8:14 AM) reply | + / - | Laser dirty. take out and clean with windex. If you can't figure how to take it out, try taking a q-tip and cleaning the glass part that you see in the back of your printer. The black and cyan are getting the most dirt because they face down.
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| Re: Re: Re: RESET OKIDATA TONER DRUM by edavin (6/8/09 8:28 AM) reply | + / - | It sounds more like a mechanical problem. And besides what you're describing does not apply to the current Okidata models. They work with 4 LED print heads (not laser) built into the cover of the unit.
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| Re: RESET OKIDATA TONER DRUM by geocha (6/8/09 9:20 AM) reply | + / - | ok,it's back again and now 0% and empty!The printer won't print anymore even if i disable the toner sensor and change the shipping mode to factory mode....I just can't get it,what is the purpose of "toner sensor disable"?It won't print at all!DAMN!I thought that if i disable the sensor it could print endlessly,even with no toner in the cartridge and drum!
If someone knows how to freeze or reset the consumables please let us know!!!
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| Re: RESET OKIDATA TONER DRUM by MORDAF (6/11/09 10:14 AM) reply | + / - | How about a C5600! How can I reset the drum it will not go past
) Power on printer while holding both the + & - buttons simultaneously; release when OKIUSER is displayed.
2) Press either the + or - button until ENGINE DIAG MODE is displayed; press the Enter button and DIAGNOSTIC MODE xx.xx.xx will be displayed.
Then nothing Please help
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| Re: RESET OKI MFP 5510 TONER DRUM by Anonymous (6/19/09 10:47 AM) reply | + / - | HELLO CAN EVERYONE TELL HOW CAN I RESET THE DRUM ON OKI MFP 5510 ??
THANK YOU GUYS
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| Re: RESET OKIDATA TONER DRUM by conec (6/19/09 10:46 PM) reply | +1 + / - | Is dos not work on a C5650!
Is there another way to do it?
I have starter cartridges.
Thanks.
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| Re: Re: RESET OKIDATA TONER DRUM by conec (6/19/09 11:12 PM) reply | + / - | Did you got the solution?
I trie to reset my C5650.
Regards
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| Re: RESET OKIDATA C5650 TONER DRUM by conec (6/19/09 11:25 PM) reply | + / - | -I have a new C5650 with starter cartridges.
-Printer is blocked after a few prints with message: to replace the black toner.
-I did refill the starter black cartridge but still get this message.
-Can I reset with starter cartridge and how?
In advance, thanks for your help!
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| Re: RESET OKIDATA TONER DRUM by Anonymous (6/19/09 11:49 PM) reply | + / - | The only way seems to be the chip.Buy a chip and put it on the top of the cartridge where the original chip should be.
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| Re: RESET OKIDATA TONER DRUM by sculptex (6/22/09 3:42 AM) reply | + / - | My findings with my 5650 but a lot applies to ALL OKI COLOUR LASER PRINTERS.
I am successfully refilling my 5650 toners with refill kits (from ebay), I am having to also get the reset chips for each toner cartridge.
If you have some used 5650 toners left around, don't send them off to receycle, particularly if yours have the removable translucent end cap. Recent ones have fixed black end caps and you have to 'burn' a hole in the side to refill those.
I also did the following which I was advised when I contacted their support (My colour toner use has halved and my black toner use has also fallen as a result. It really does make that much difference):-
From control panel > Printers and Faxes > (your 5650 printer), Go into driver settings (printing preferences) > JOB OPTIONS tab > Select print quality > Normal (600*600) and also check Toner Save. Then select Advanced > check Always create 100% black (K) toner. You need to do this on each computer if you are networked.
If you go into printer preferences through application, it may only save setttings for this application/document. In the instance you want best possible quality, you can the go through application and change settings but check does not change default settings.
Alternatively, you might want to install second copy of same printer and have one with best quality settings saved as default and one with economy settings and name them appropriately. (not tried this myself but should work).
Additionally, to access Administrator Login, you enter root for password and the last 6 digits of mac code as password. This will not enable you to bypass toner/drum change warnings but just gives full consumable details and other useful information.
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