|  Post to this thread Post a new message thread
 | Canon i550 Service Error 5100 by Graham (12/22/04 2:56 PM) reply | +2 + / - | I recently dropped my printer out of my car by accident, and now everytime I try to print something, it gives me a Service Error 5100. I tried 'reseting' the printer using the service mode, but nothing worked. I was wondering if anyway to fix this on my own, or do I have to bring it to a repair shop.
Note: Physical damage to the printer seemed minimal.. I opened it up and the only broken parts seemed to be part of the casing.
|
 | Re: Canon i550 Service Error 5100 by Barry (12/23/04 5:28 AM) reply | +1 + / - | 5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.
|
| Re: Canon i550 Service Error 5100 by Larry (12/24/04 5:00 PM) reply | +1 + / - | How did you get into service mode? I need to reset my waste ink tank count. Thanks.
Larry
|
| Re: Canon i550 Service Error 5100 by Graham (12/24/04 7:00 PM) reply | + / - | 1. hold RESUME then press & hold POWER
2. release RESUME, then press it twice, the light should go amber then green again.
3. you're now in service mode (you can release POWER now)
I think waste tank reset is 4 presses of the RESUME button. To confirm, press POWER once.
|
 | Re: Canon i550 Service Error 5100 by Graham (12/24/04 8:39 PM) reply | + / - | OK, the timing strip looks fine, no contamination it seems, nothing is obstructing the unit. Also, I've printed a page from service, and it looked fine.. it malfunctions ONLY when I send a file from the computer to the printer.
|
 | Re: Canon i550 Service Error 5100 by jon  (12/24/04 9:14 PM) reply | + / - | Best guess would be you damaged the parallel port connector when you accidentally dropped it. Don't feel bad, one of our techs accidentally dropped an hp laserjet III off the back of his pickup truck doing 35. The printer actually survived with nothing more than a shattered fuser lamp and a couple of bent hinges. They don't make them like that anymore.
|
| Re: Canon i550 Service Error 5100 by Larry (12/26/04 8:24 PM) reply | + / - | I have tried to enter service mode using your instructions, but I must be doing something wrong. I still get the 8 orange flashes and one long green and the printer will not work. Any suggestions????
|
| Re: Canon i550 Service Error 5100 by Morris (1/12/05 7:49 AM) reply | + / - | Hi Larry,
it looks like I'm having the same problems you had with your printer. I've tried everything, cleaning the waste ink tank and the reset code but nothing happened.
At this point I can only hope that my i550 will wake up in a week or two like yours did.
Can you just give me some information?
1. In the reset procedure, in the Service Mode (after pressing the Release button twice) did the LED keep flashing (orange/green)?
2. In the period before the "miracolus waking up" your printer was plugged to the A/C or not?
3. Besides dismantling the printer, cleaning it and try the reset code, did you try anything else?
I can say I understand you: I live in a small Swiss town with the closest Canon Centre 225 km from here, nice situation isnt'it?
Looking forward to your answer.
Morris
|
| Re: Canon i550 Service Error 5100 by FIXED IT! (8/31/05 9:43 AM) reply | + / - | I fixed this f*cker before. Trust me its hard. As Barry pointed out this error is an error within the printer. This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.
|
| Re: Canon i550 Service Error 5100 by Gemmy (4/30/06 2:02 AM) reply | + / - | so is error 5100 a catridge prob?
|
| Re: Canon i550 Service Error 5100 by Anonymous (5/10/06 1:11 PM) reply | + / - | So i'm female and i just installed the software for my i550 and wanted to print something. I never had probs with my printer, it's the first time, i don't know what to do, cause i really just did nothin'. So while readin your statements service error 5100 really sounds like thati can throw away my printer...
|
| Re: Canon i550 Service Error 5100 by Anonymous (6/12/06 11:40 AM) reply | + / - | Well I've had the same error, it seemed to be because I didn't have enough paper in the loading tray: which is utter nonsense because I've printed with only 2 sheets in it before.
It buggered up with all sorts of different things after I put more paper in, like sucking the paper from only one corner.
I was trying to print an image in photoshop by the way, and I decided being as it worked the other day with a documnet, to try and print a document.
Guess what: worked fine.
Tried to print it as a Jpeg in windows fax viewer thing. Still had the same problem as in photoshop. So I have no idea what the heck is going on with it. It's almost as if it's in a mood with me.
|
| Re: Canon i550 Service Error 5100 by cam (7/12/06 11:51 AM) reply | +1 + / - |
In my case my 2 year old daughter had placed a small bottle out of sight to the left of the ink cartridges. Took a while to spot but everything is hunky dory since we got the toy out of the mechanism !
5100 therefore seems to be anything that prevents the cartridge from fully running to and fro across the page, This could be a blockage but could equally be ink on the mechanism that causes it to slip. If this dries it could account for the printing to resume without any apparent fix.
|
| Re: Canon i550 Service Error 5100 by David C. Rush (9/18/06 10:12 PM) reply | + / - | Brand new PIXMA MP460
Start from the beginning get ERROR code 5100
down loaded newest drivers stll the same error code
What am I doing wrong ? It's a new machine out ofthe box.
|
| Re: Canon i550 Service Error 5100 by Anonymous (9/19/06 9:48 AM) reply | + / - | i got same prob theres no jams nothing that i can see anyway its a very clean printer, when it happens the cartridge thing starts to get rather loud, puzzled.
|
| Re: Canon i550 Service Error 5100 by maliradojca (10/6/06 4:55 AM) reply | + / - | I have the same problem with pixma ip1600, and cant find the solution.
|
| Re: Canon i550 Service Error 5100 by Anonymous (10/24/06 2:43 PM) reply | + / - | im the worst person with electronics ,
but my printer is really annoying me
i tried printing my school project worth
half of my mark
and what happens? it wont print
" check printer "
" error 5100 ":@
urgh.
what can i do ?
to fix it
|
| Re: Canon i550 Service Error 5100 by llll (11/7/06 5:20 AM) reply | + / - | My print head jammed (printing only blue and yellow) I've cleaned and deep cleaned and taken the print head out and wiped it down. After putting everything back in, the printer now flashes an orange light and won't work. Any ideas?
|
| Re: Canon i550 Service Error 5100 by Anonymous (12/4/06 2:08 AM) reply | + / - | Hey everyone,
I goet error 5100 after a paper jam. There was a small piece of torn paper stuck in the gears, and I had to mess around and move the print cartridges back and forth to get seated back on the ink pads to the right of the printer (if you're looking at it from the front).
Reset the printer by powering it off for 10 seconds and try to repeat a test print.
I was able to get mine to work after a few tries. Good luck.
|
| Re: Canon pixma mp150 Service Error 5100 by Nock James (12/4/06 5:31 PM) reply | + / - |
Help me to solve this problem. This problem make me headache.
this printer for office use. i appreciate for ur assist. thank..
|
| Re: Canon i550 Service Error 5100 by irwannn (12/25/06 4:52 AM) reply | + / - | error 5100 :
1. clean slit strip film
2. clean slit strip film sensor (back of head carriage)(use contact cleaner)
3. fix purge unit
|
 | Re: Canon ip 3000 Service Error 5100 by sguadalajara (12/29/06 10:49 AM) reply | + / - | Hello i had the same problem with my canon pixma ip 3000 and i found this steps to reset the printer and it work i hope it will help you in yours.
Reset ip2000 / 3000
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..
here is the link for other printers: http://www.cyber-ink.com/member-canon.html
|
| Re: Canon MP500 Service Error 5100 by Anonymous (1/4/07 12:14 PM) reply | + / - | What does it mean and cai I fix it?
Thanks David
|
| Re: Canon i550 Service Error 5100 by Abominog (2/1/07 12:02 AM) reply | +1 + / - | To: sguadalajara
Brilliant advice, thank you! I have used this now on 4 diff. IP range of printers, works perfect!!
Even Canon south africa could not give me that advice, so thanks alot man!!
Cheers
Abominog
|
| Re: Canon i550 Service Error 5100 by jessicadalgity (2/8/07 10:26 AM) reply | + / - | i have no idea what is wrong with my printer whenever i turn it on it says 2 then a backwords 3 i am not sure if that is normal but okay, so, ive tried unplugging cords turning the printer on and off again but nothing has happened what on earth do i do ?
|
| Re: Canon i550 Service Error 5100 by Anonymous (2/8/07 10:33 AM) reply | + / - | WHERE IS THE RESUME BUTTTON!! i cant find it
|
| Re: Re: Canon ip 3000 Service Error 5100 by Anonymous (2/27/07 1:30 AM) reply | + / - | thanks alot
the error is gone
i used these steps on canon i550
and it works
|
| Re: Canon i550 Service Error 5100 by Anonymous (3/6/07 10:18 AM) reply | + / - | Hi
I just wanted to say thanks for the advice on checking the printer for obstructions. I was getting error 5100 for 3 days. I've just checked the printer and found the plastic lid off the cartridge pack in it. It had melted onto the roller like chewing gum and was causing the paper to get jammed, then stick to the roller. Thanks again
|
| Re: Canon ip 3000 by sofyan (3/11/07 6:56 PM) reply | + / - | To : sguadalajara
Thank's for your advice, now my printer work again. This really amazing...
Thank's
|
| Re: Canon i550 Service Error 5100 by Anonymous (3/24/07 4:08 AM) reply | + / - | help me
|
| Re: Canon i550 Service Error 5100 by Anonymous (3/31/07 7:20 PM) reply | + / - | ................. i have the same problem with my i550
it wont work it just blinks green once and then orange a couple of times.
i cant find anything blocking whatever. nothing.
|
| Re: Canon i550 Service Error 5100 by chema012000 (4/2/07 8:35 PM) reply | + / - | I just posted a problem with my canon i850. The message reads "service error 6800".
|
| Re: Canon i550 Service Error 5100 by Anonymous (4/4/07 8:54 PM) reply | + / - | ok i had the error 5100, and i tried checking for obstructions and hitting resume button with power etc, etc....but for me, it turned out the problem was just that I had not placed an ink cartridge in completely and needed to be pushed in a little bit more. Maybe that will help someone.
|
| Re: Canon i550 Service Error 5100 by msdawgs1 (4/26/07 11:00 AM) reply | + / - | squadalajara, you the man! That worked perfectly and can now print text and my photos clearly again. Thanks again for helping!
|
| Re: Canon i550 Service Error 5100 by JacquiB (4/29/07 4:47 AM) reply | + / - | I have a Canon i550 that for no apparent reason stopped printing. I did not get an error warning. It just stopped. All I get is green orange flashing. I have tried resume several times. I have shut down both the computer and printer in hopes of rebooting. I tried to do maintenance cleaning but, of course, it won't print to clean the heads.
I have never taken a maching apart but in opening the main cover to view the printer cartridge area I see no obstructions. What next?
|
| Re: Canon i550 Service Error 5100 by lischynski (5/15/07 11:17 AM) reply | + / - | As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
Wayne Lischynski - Ebytes Computers
wayne@ebytesonline.com
|
| Re: Canon i550 Service Error 5100 by kapracan (5/22/07 1:33 PM) reply | + / - | I only with alcohol, clean de printer head. and it seems works.
|
| Re: Re: Canon i550 Service Error 5100 by Anonymous (6/15/07 2:05 PM) reply | + / - | omg....i've tried everything since i refilled, been to canon site etc. this fixed it. many thanks
|
| Re: Re: Canon i550 Service Error 5100 by Anonymous (6/16/07 2:15 AM) reply | + / - | i hate my job
|
| Re: Re: Re: Canon i550 Service Error 5100 by Anonymous (7/20/07 10:04 PM) reply | + / - | Had this error found a piece of paper torn and stuck.
|
| Re: Re: Canon i550 Service Error 5100 by Anonymous (7/29/07 2:22 PM) reply | + / - | I think there is print jobs still waiting to be printed or was switched off half way. Delete print jobs, cold start printer. or else follow the reset proc. mentioned by others here.
|
| Re: Canon i550 Service Error 5100 by Philomena (8/8/07 4:10 AM) reply | + / - | I suggest you check that the timing strip is in the center, it worked for me.
|
| Re: Canon ip 4200 & ip3000 Service Error 5100 by jarzer (10/4/07 12:15 PM) reply | + / - | same problem with mine..im just new here and i hope you guys will help me with my prob...i'll just try the advice of sguadalajara!!! i hope it works..thanks
|
| Re: Canon i550 Service Error 5100 by Vieltinte (10/26/07 1:42 AM) reply | + / - | Hi, this error happens to me often as on these models the timing strip (see 2nd remark) is jumping out of the printing bus where the printer head sits in. Push the bus in the middle and try with 1 hand on each side to see if the timing strip passes easy through the bus. If not move it a bit up and down and it snaps back into position.
|
| Re: Re: Canon ip 3000 Service Error 5100 by Rodica (11/7/07 11:37 AM) reply | + / - | I experienced the same with my Canon Pixma iP 3000. What happened was: I took the printer to a service because it had some ink cartridges issues. When I returned and reconnected the printer to my computer I tried to have it print a test page. The answer was "Error 5100" with the same message "Turn off then on and see if it works."
What I did was "Printer" --> "Properties" --> Maintenance --> Custom settings: I checked the box for "Align heads manually", then clicked "send". This solved the "error 5100" thing.
My guess is that since the printer had been connected to another computer (at the service centre) it may not have recognized or remembered its settings back home. And since the "Print check alignment" didn't work, nor did the "align head" command from the printer front, I had to do this.
Hope this helps.
|
 | Re: Canon i550 Service Error 5100 by rrrohan (11/25/07 11:22 PM) reply | + / - | error 5100 in all Canon printers is almost always somthing simply blocking the carriage.
before you assume carriage errors always check for things blocking. esp in a small printer like this doesnt take much to jam
|
| Re: Canon i550 Service Error 5100 by flabio (12/24/07 8:02 AM) reply | + / - | I've tried all these things to fix my IP1700 , I removed a pen from the paper tray , and after vacuuming it inside... its working , there must have been something small inside causing this error.
|
| Re: Re: Canon i550 Service Error 5100 by rizel (12/28/07 11:46 PM) reply | + / - | whew,,,,thanx for this..reali found it helpful....found whats blocking my printer..now its perfect again...=) for now at least...=p
|
| Re: Canon i550 Service Error 5100 by barrr (1/4/08 6:42 PM) reply | +1 + / - | My pixma 6000d has begun giving me an error 5100. All test sheets print normally. I have reset, cleaned, aligned and reinstalled updated drivers on my Mac. For some reason the margins slant to the left as the document is printed. The margin starts at 2.5 cm from left hand edge of the paper and about 3/4 the way down the page it measures 1.8. So, the document appears slanted to the left. The paper is coming out parallel to the sides of the tray and does not jam. When printing jpegs the printer will print about 1/2 page and then stop and gives the 5100 error code.
I emailed Canon and they have indicated that it is an internal error and since it is not uder warranty I would have to pay to have it fixed. They also offered me a discount off the list price of a like printer.
So, is this a problem that can be fixed or do they just want to make a sale?
What this world needs is an inexpensive printer that lasts more than 2 years. :)
I have read all of the posts on this topic but my printer is not jamming during the printing of the test pages. So, I can't believe it is mechanical in nature.
Thanks for any help you can offer.
|
| Re: Canon i550 Service Error 5100 by Anonymous (1/14/08 9:07 PM) reply | + / - | I have a Canon PIXMA MP160. Immediately before my printer started blinking a "2" and "E" alternatively and I got error 5100, I heard a clicking sound. Like many of the other posts have said, error 5100 has something to do with something obstructing the path of the cartridges. There is a metal piece on the right side of the printer that is immediately to the right of the rollers. It had come loose. It appeared that the piece snapped into place, but I tried and it didn't. So, idiotically, I tried taping the piece down. This worked for about five seconds, then it gave me the error again. I took the piece out and error 5100 went away and my printer works fine without what proves to be an obsolete piece.
|
| Re: Canon i550 Service Error 5100 Message # ?????? by GerryH (1/15/08 12:40 PM) reply | + / - | Newbie. Don't mean to over-drive this link. But see'n as how its on "ERROR Codes" I'll give it a try first.
Gota' Canon S-9000, issuing a "7-blink error code"-
#1. How do I enter the Service Codes reset area?
#2. Where can I get a definitions & reset 'menu' for all the error codes on my S-9000?
Page 2.
The problem started with ink clogs in the printhead. I bought another one from Canon (about $65.00 cuts), it went OK for 6 mo. then another clog problem - I could see, this was going to get expensive!
I pulled out the old Printhead to do experimental 'brain surgery' on it. I [very carefully] unscrewed the (actual) printing head from the bottom of the inktank cartridge and carefully lifted it back. There were the (6) Ink Ports!
I litely cleaned (and flushed) all 6 nozzle ports clear of all ink residue (plus the strainer ports above), and re-assembled. Installed (6) new ink tanks [and waited a 1/2 hour for ink to purge air out of head ports].
Powered-up and of course got the "7" fatal error code blinks and no action from the printhead. "Good Grief"!
Last question on this run - In removing the actual
"printing head nozzle" module (at the bottom), I maybe interupted some communicating connect w/printhead circuitry causing the error code.?. (Note: But, if Canon didn't want the bloody nozzle module removed, (so heads could be properly cleaned), why did they attach it with "removable" phillips screws)?!
PS if i'm in the wrong place - point me.
Thanks,
|
| Re: Re: Canon i550 Service Error 5100 by Anonymous (2/24/08 4:53 PM) reply | + / - | Hi, I just wanted to thank you all for your help - i am so proud I just fixed the printer! The "press reset 4 times then power" was genius!
|
| Re: Canon i550 Service Error 5100 by Anonymous (3/12/08 1:34 AM) reply | + / - | LOL i had the smae thing happedn 2 me and i just checked all the cartiges FINGERS CROSSES
|
| Re: Canon i550 Service Error 5100 by Saillor48 (4/21/08 3:00 PM) reply | + / - | i have no error report, no amber light, it is green however i get no print on the page. all ink cartridges show up on preprint info some blue and red are low however it seems to print but nothing shows on the paper. Help!
|
| Re: Canon i550 Service Error 5100 by Anonymous (4/30/08 9:47 AM) reply | + / - | yeah i found that the 5100 thing was somethin stuck in my printer so its probs the same just have a look around mine was a bit of plastic lol
|
| Re: Canon i550 Service Error 5100 by Saillor48 (5/1/08 2:17 PM) reply | + / - | Thank you
i'll have another look
|
| Re: Canon i550 Service Error 5100 by newbie77 (edited 5/19/08 10:40 PM) reply | +1 + / - | Ok... I've reset my i550 to no avail. I've checked for obstructions and I don’t see anything obvious but can't get INTO the thing either... how do you open the sides? My issue seems to be paperfeed, confirmed by the 2 flashes. At first no response at all of Paperfeed mech, not even from front panel. I ran the PF self-clean (per Canon) a few times; it seemed to work, even the PF "test" is fine, BUT within 2-3 mins, even without a job sent, the thing starts blinking... (still 2) Any ideas...??? Thanks
|
| Re: Re: Canon i550 Service Error 5100 by Anonymous (5/23/08 11:35 PM) reply | + / - | I FIXED IT TOO AFTER CLEANING IT THOROUGHLY TOO...TOOK HELLA LONG TO FIGURE THIS OUT
|
| Re: Canon i550 Service Error 5100 by Anonymous (5/26/08 1:55 PM) reply | + / - | I've just cleared my service error 5100 on my IP4500 so thought I'd post this. The manual says the print head can't move properly or something - on power up it seemed to move print head ok so I was confused. However, the damn print head always settled on right hand side but I managed to get it to stop once on left & on looking into right hand side of printer, I saw some cotton wool (fell into it somehow) - I pulled it out with some long nosed pliers & now the printer is perfect - hope this helps someone :)
|
| Re: Re: Canon ip 3000 Service Error 5100 by i550OwnerAust (6/23/08 6:04 AM) reply | + / - | Thanks for the post and link! It fixed my problem with the service error 5100, which resulted from paper jam.
After step 7 (having pressed the on/off twice) and turning the printer back on, it went into configuring mode and kinda reset it self. After that I was able to resume normal printing.
What a relief! I have a number of stuff that needs printing!
However I notice that I may have to do some print head alignment and cleaning.
Cheers mate!
|
| Re: Canon i550 Service Error 5100 by Anonymous (6/26/08 9:14 PM) reply | + / - | i'll buy a new one
|
| Re: Canon i550 Service Error 5100 by Anonymous (7/9/08 1:24 AM) reply | + / - | I had this error also. I removed my black and color ink cartridges and cleaned them with a paper towel by dabbing them, until they were clean. It took me a long time, but it paid off and fixed my error.
|
| Re: Canon i550 Service Error 5100 by Air (7/18/08 12:38 AM) reply | + / - | I had same crap...
Took out cartridge, put in.. not works..
Then i took out whole box (ink tanks holder) and cleaned everything with soft toilet paper :P cleaned all ink and dusts which were on, and wee !! it WORKS, so just clean it good and its done :)
|
| Re: Canon i550 Service Error 5100 by MarioM (8/15/08 11:24 AM) reply | + / - | My iP5200 was giving the Error 5100 and just cleaning the
timing strip did the job. Just routine things like replacing ink carts etc. can get smudges on the strip, apparently. Seems like
cleaning the strip should be listed as a routine maintenance procedure since it can be a show stopper.
Many thanks to all who took the time to post this really
handy hint!
Mario
|
Post to this thread:
| |