steve

asked Apr 23, 2004 at 3:22pm
Hp HP LaserJet 5L

hp laserjet 5L

I have a hp laserjet 5L that does not feed paper. Any ideas on what to do and where to begin to correct the problem without taking it to a repair shop.
Steve

I do not work for this site. However Moe has the kit you need to repair and instructions. Go to main page this site. Click on printer repair kits. Click on Hewlett Packard, select 5L, on problem click on Multiple -sheet feed. For $29.95 you get the kit to repair your machine and instructions.

Always replace all the feed parts when fixing your problem. All parts are included in the kit.

Hope this Helps and good luck
by Mike B on Apr 23, 2004 at 4:25pm Add comment
I purchased the kit referred to by MikeB and it addressed one part of the problem. Another side is that after the paper feeds to the extent that the pick up roller can send it, it seems to be waiting for something else to carry it the rest of the way. This does not happen and an error is returned. Could it be a defective toner cartridge?
by erichard on Mar 23, 2005 at 8:15am Add comment
You need to recheck the installation. One of the more common issued is the black handles on each side of the pickup roller need to be locked into the frame at the top. If they move back and forth you will have this problem.
by dmzcompute on Mar 23, 2005 at 9:02am Add comment
Thanks for your input, dmzcompute, I rechecked the handles as you suggested but the paper still only travels about 1-5/8" before it stops and returns the error light. This seems to be a troublesome printer but I am patient and will try to work it out for awhile.
I'll welcome any further ideas. - erichard
What you have to do is observe the operation and maybe you can see what went wrong in the installation. The paper pusher plate starts in the rear position. When the print job starts, the cams rotate and allow the plate to push the paper against the pickup roller which rotates one and only one revolution. The cams then push the plate back to its stop. The one revolution feeds it to the transfer roller/toner drum where they take over the feed process. You can watch all of this by looking down the paper. A flashlight helps. If any of it isn't happening or happens out of sequence, you put it together wrong.
by moe on Mar 23, 2005 at 11:33am Add comment
I have reviewed the tape a number of times just to be sure that I did not miss anything.
The sequences as you described are happening except that the paper stops just short of the toner pick up roller (approx 1/16th inch away).
Is it possible that there may be some other problem that is involved with whatever else happens after the initial paper movement? - erichard
I know you do not want to hear this, but you may have to disassemble the printer again and go thru the motions of replacing the pads. I think the kit comes with the sub pads and if so if they are not locked in correctly you will have feed problems. Best to do it again, because you may have missed something and are still missing it by not actually doing it again.
by dmzcompute on Mar 24, 2005 at 3:26pm Add comment
Thanks, I will ... again. I will keep posting.
by erichard on Mar 24, 2005 at 3:59pm Add comment
I have paper stock inside the printer. Can't take it out.HELP
by Anonymous on Apr 30, 2005 at 9:09am Add comment
Since you don't tell us where, it's stuck and I'm going to assume it's a 5L since this is a 5L thread, it's probably in the fuser assembly. There is a green lever over on the left side. Flip the lever, and grab whichever end of the paper is accessible. Carefully turn the roller shaft above the fuser with your fingers (DO NOT FORCE IT) at the same time pull on the paper. If it's a stack of paper that caused the jam, you'll need to order the repair kit from this site so it doesn't happen again.
by moe on Apr 30, 2005 at 10:07am Add comment
Hi. I have an HP LJ 5L that is grabbing several sheets of paper at once. It does not jam; it pulls the whole batch through the printer, maybe 6 pages at one clip! The first page prints fine.
Any ideas? Should I take the thing apart and clean rollers, etc.? If so, anything special about removing covers? Thanks
by unknown on Dec 16, 2005 at 2:25am Add comment
by hpwizard on Dec 16, 2005 at 2:35am Add comment
F. Paul Here. Thank you for the response. I'm ordering the kit.

Please, one more question:

When duplexing on this printer (Running the same page reversed), I get a black ink smear on the leading edge of the second side. Is there anything I can do while I'm installing the other kit?
Thanks. - Anonymous
Hi.
I installed the roller kit because of multiple feed problems. Now, if you have more than 12-15 or so (never counted) pages in the printer bin for feeding, the paper will not feed SOMETIMES although the printer goes through its cycle. Then yellow light come on. Reducing the amount of paper in the bin helps, as does dropping the paper into the holder from a few inches above it, rather than just softly setting the paper in the bin.

Then, after the paper does begin to feed, it might feed crooked.

Any ideas?

BTW, my earlier problem of smearing the duplex page has gone away since installing the kit.

Thanks for all the responses.

F. Paul - Anonymous
Hi I just inherited this HP laserjet 5L printer. It will print fine and then all of a sudden the yellow light comes on and it will not feed or print. Also how do you tell if you need a new cartridge? It came with no instructions. Thanks for any help yoou can give me. Deborah
by unknown on Dec 18, 2005 at 11:00am Add comment
The yellow light comes on if there is A)No paper B)No cartridge C)Paper jam or D)The cover is open.
If you still have paper present then I would go for the paper detect switch after the heater section being the culprit!
Hope this helps?!
Dazz UK
by hpwizard on Dec 18, 2005 at 1:22pm Add comment
What does the paper detect switch look like and where is it located. Also, are replacement switches available? - Anonymous
F. Paul,
If the smear is not there on the first side print, (ie. on the back) It is picking it up because the paper is probably curled when going through the 2nd time. You can take the cartridge out and clean out any spilled toner from the paper path floor but if it ain't there on the back of a single sided copy, it is probably because of the curved paper. Try using the straight out the front option when doing double sided.
Hope this enlightens?!
Dazz UK
Merry Christmas!
by hpwizard on Dec 19, 2005 at 3:02pm Add comment
Some fragments of torn paper are stuck under the heater. How can I get into the narrow space to get them out? There doesn't appear to be a way to lift up the heater.
John.
by JohnK on Feb 14, 2006 at 9:40am Add comment
The only way is to take the cover off the printer and disassemble the fuser inside the printer. Do not try to use metal tools to fish the paper scraps out. You will damage the film.
by moe on Feb 14, 2006 at 10:07am Add comment
Thanks, but how to remove the plastic cover? There are a few screws, but the plastic doesn't lift off when they are removed.
by JohnK on Feb 14, 2006 at 11:12am Add comment
Two things to check. One, make sure the 2 small pads are flush. Some people have neglected to snap them down in place. Two, take the cartridge out, reach in and tug on the 2 white roller support arms and make sure they are locked in place.
by Anonymous on Feb 14, 2006 at 3:50pm Add comment
It will not lift off. You have to remove the plastic cover on the side where you would put a memory card. Remove 3 screw from the rear cover and then pull hard on the rear cover near where the power cable goes and the back cover will come off. Next remove the two screws on top and then you can release one end in front and one end in the rear and the cover will lift off. In order to take off the cover over the fuser you will have to remove the black plastic piece on the right side by pressing in on the tab from the out side and sliding the small piece off. You then remove the two screws in the rear of the over and lift it off.
by dmzcompute on Feb 14, 2006 at 3:57pm Add comment
Thanks dmzcompute for your instructions. I did the dissection, removed the paper and put the thing back together in about 15 minutes, and it even works! The cause of the jam was changing the paper-directing switch from "down" to "up" while printing. That's definitely something not to do again. JohnK
- Anonymous
You folks have helped me before and hope you can do it once more. I really appreciate it.

I have replaced the feeder kit in my HP5L. That was a while back.
The big problem now is that my front feeder (the one that I use for single envelopes) does not feed at all.

The light on the front of the printer blinks as usual, waiting for me to insert an envelope, and I do, but when I hit the button, the machine grabs a sheet of paper from the vertical stack in the rear. Is something out of place?

What can I do to fix it? Thanks.

F. Paul
by unknown on Mar 1, 2006 at 6:18pm Add comment
They share the same feeding area. What happens if you remove the paper from the back feeder.
by dmzcompute on Mar 1, 2006 at 7:01pm Add comment
Hi, thanks.

Removing the paper from the back feeder brings on the yellow light.

F. Paul - Anonymous
OK,
The front feed will work but I have to really
cram the envelope in because there are two narrow black parts
poking through the feed channel from the front and they are making for a very tight fit. The envelope (or paper) has a tendency to hang up on these two parts.

Can these be latches that are out of position or something?

F. Paul

- Anonymous
It is possible. What you want to do is remove the toner cartridge and look at the black mylar along the edge. Your channel shares that black mylar. It you can not correct it then you will have disassemble the printer to get to that feeding piece and reset it back into the printer.
by dmzcompute on Mar 2, 2006 at 12:59pm Add comment
Hi, I know it is somehow late, (year),
but I wander if you solved this problem.
My 5L JUST started to do this same thing.
Thank you.
v
by unknown on Mar 12, 2006 at 7:29pm Add comment
I purchased extra memory but there was no installation guide that came along with it.

I need help installing this. It will be very helpful if somebody can give link with pictures or a detail step by step process.

Also the problem that I have with the printer(sometimes) is that it'll print 3/4 of a page on one sheet of paper and then print the rest on a new piece of paper at the very bottom.

Can somebody tell me if installing more memory solves the problem and where exactly is the slot?
by unknown on Mar 27, 2006 at 10:20pm Add comment
Hi Mohd, I have the same problem as you...Did you ever get any answers....THANKS John - Anonymous
I have the same problem as erichard. I replaced the pick up pad, sub pads, and roller, all installed correctly. Now the printer picks up just one sheet, fine, but only feeds it about 1 1/2 inches then stops. If I pull the sheet out and repeat, I get the same result. Is it possible the printer lost track of where the sheet is during all the jamming, rebuilding, etc.? Does it need to be reset somehow to initialize it to the correct start/feed point?
by unknown on Mar 27, 2006 at 10:38pm Add comment
Make sure the black arms on each side of the pickup roller are locked into the top frame and do not move. - dmzcompute
Thought I'd add to the thread although it has been some time since anyone has made entry.

Nice to see the ole 5L hanging in there for many folks. It's been a workhorse for me at home. I just hate to give up on mine, but I may be close.

The last time I had a paper feed problem, I purchased the roller/pad kit and "bingo" I was up and running.

This time when the paper feed problem started, I thought maybe I could purchase the kit one more time. (Milk some more life out of this old printer)

Unfortunately, after putting it all back together, it acts the same. Paper feeds about 1/2 to 1 inch and stops as if the printer is sensing a jam but the paper is straight and everything looks fine. It just stops. Never gets to the toner roller.

When resetting after a "jam" the roller bar positions as it should getting ready for the next feed.

I'm wondering if there is another part that can wear out over time/usage that may be user replaceable.

Any HP experts know if I'm at the end of the road on this? Any further tips/guesses?



--Norm in Texas
by unknown on Nov 26, 2006 at 12:30pm Add comment
If it was happening before you replaced the roller and pads, then I would lean towards the sensor array below the body and above the electronics board. It has been a long time, but from what I remember there are two sensors in the array (one for the paper out and other for the movement notification). It is not easy to get to the array and I do recall one time having one where one of the sensors went bad which is very very rare. One trick you can try is to remove as many of the connections from the main board and reattach them. Look for purple wire since I think that is the color of the wires coming from the sensor array. If it was not happening or the error was different before the replacments, I would recheck the position of the main roller and also check to make sure the black handles on either side of the roller of snapped into the frame above.
by dmzcompute on Nov 26, 2006 at 3:18pm Add comment
You really shouldn't mess with those connectors. They aren't touched during the replacement procedure and removing them can damage the board if not done carefully. Are there any lights coming on when it jams? People neglect to mention that and if all the lights come on, that indicates a hard failure like the fuser or the laser.
by Anonymous on Nov 26, 2006 at 3:37pm Add comment
Anonymous,

The connectors which I referred were only if the problem existed before the pad and roller replacement. You need to read the post more carefully. Also removing and reinserting those connectors will not do any damage to the board as it it an old hp tech trick on many printers and has worked many times for myself and other techs.
by dmzcompute on Nov 26, 2006 at 4:06pm Add comment
Hi everyone,

I've just inherited an 5L and some problem with it also... It feeds the paper well, but prints the document shifted. To see what I mean: the first line is about 3 cms from the very top of the page and the last one is cut (or in a better case it is halved) and is printed on the very edge of the paper.

I use XP and searched for a compatible driver, the latest version I found was the one created for Win ME. Also tried to use the plug and play method of XP but nothing changed. So I threw the idea that it was a driver based problem.

Do anyone have an idea what should I do?
by Anonymous on Mar 26, 2007 at 11:34am Add comment
I have corrected the propblem with the front feed and having to cram an envelope.

It appeared that one of the clips holding everything in place was loose. It's been quite a while now, but I seem to remember having to reposition them. Did not have to disassemble the printer.

F. Paul
by Anonymous on Mar 26, 2007 at 12:58pm Add comment
We were given two 'broken' 5Ls, one of which 'had a fuser problem'. One was in pieces, some missing, and one was entire but did not light up when plugged in. Working on the entire one (that did not light) we replaced the scorched-looking power supply with blown fuse (using the one from the parts printer) and the error lights indicated bad fuser (it was very bad, covered with melted toner) so replaced the fuser assembly (using the parts machine assembly).
We were not told what was wrong with the parts machine. The 'fixed' one now powers on and acts normally until during a test print it clicks, whirs very briefly (while moving the paper against the roller?) and then completely stops. Unplugging and replugging causes it to feed a blank page. So the feed roller is okay. Did we plug in something wrong, or is there a third problem with this printer that might have been caused by the power supply going bad? Some sensor?
We fixed another 5L by cleaning the feed roller, and that one acted differently before fixing and would sometimes feed paper if you pushed on the stack.
by keesan on May 31, 2007 at 12:24pm Add comment
We were given two 'broken' 5Ls, one of which 'had a fuser problem'. One was in pieces, some missing, and one was entire but did not light up when plugged in. Working on the entire one (that did not light) we replaced the scorched-looking power supply with blown fuse (using the one from the parts printer) and the error lights indicated bad fuser (it was very bad, covered with melted toner) so replaced the fuser assembly (using the parts machine assembly).
We were not told what was wrong with the parts machine. The 'fixed' one now powers on and acts normally until during a test print it clicks, whirs very briefly (while moving the paper against the roller?) and then completely stops. Unplugging and replugging causes it to feed a blank page. So the feed roller is okay. Did we plug in something wrong, or is there a third problem with this printer that might have been caused by the power supply going bad? Some sensor?
We fixed another 5L by cleaning the feed roller, and that one acted differently before fixing and would sometimes feed paper if you pushed on the stack.
by keesan on May 31, 2007 at 12:27pm Add comment
I resurrected my old printer because I could not stand the Lexmark that I replaced it with.

It printed well the first couple of times, but now it will not move the paper. The computer says it is out of paper. Please help me. Im a female, who is not at all mechanically inclined and I must have thrown out my instruction catalog.

The middle light is on and the bottom light blinks. In addition, I don't even know how to turn the printer off. I can't find a button.

Thanks for any help to resolve my problem
by unknown on Aug 4, 2007 at 11:07am Add comment
You can stop looking for the on/off switch, there isn't any. Let's start at the basics. Disconnect it from the computer. Remove the paper, remove the toner cartridge. Look inside and see if there is any paper visible. Also look inside the box (fuser assembly) at the front where the paper comes out. See if there is any paper or scraps of paper inside it. If there are, do not use any metal tools in an attempt to remove it. Come back her for advice. Now look down where the paper was. Are there any foreign objects in the paper holding area? Turn the printer upside down and shake it. I did that once with a 5L that was left at a curb and some jigsaw puzzle pieces fell out. Printer worked fine after that. After all that is done, put the cartridge and paper back in. Power it up. Does the On Line/Ready light come on? If it does, then push the blue button. Does it print a test page. If you want any further help, perform all the tasks above and answer all the questions I asked. Remember, I can't see the printer and am relying on your feedback.
by moe on Aug 4, 2007 at 11:49am Add comment
I bought the repair parts package for the 5L and with the help of the video was able to do exactly as was instructed to replace some parts and put it back together. It no longer seems to have a problem picking up the paper but it feeds the paper in about 3 inches, makes a crunching sound on the paper but the paper no longer feeds, tries to print but ends up just making a black smudge on 1/4 inch of the paper, and stops.
I got it to print about 6 pages in the middle of all these problems but the problems are the same again. It's a seemingly random.
Does anyone know what might be a fix?
I'll take it apart one more time but everything snapped into place and was in the correct orientation according to the video.
-Will
by wploof on Aug 4, 2007 at 7:04pm Add comment
You need to observe the pickup roller when the problem is happening. The pickup roller should only make one revolution. If it turns more than one time, it can cause the problems you are experiencing. If that's the case, then report back and I can give you further help.
by moe on Aug 5, 2007 at 10:51am Add comment
http://www.fixyourownprinter.com/reference/guides/sensors/ax
They never go bad. It's the paper sensor arms that break or get stuck.
by moe on Aug 18, 2007 at 1:41pm Add comment
THANKS for this helpful site. My old faithful 5L was suffering from yellow light syndrome. I had long ago installed the feed kit, so was pretty sure that wasn't the problem. There was no visible scrap of jammed paper anywhere. Finally I tried the "turn it upside down and shake it" tip - and it worked! (I added "give it a couple of whacks on the bottom" to the process for good measure.)
Just fyi for anyone who tries this - it does dislodge a fair amount of toner from inside the printer, even if you remove the cartridge first. THANKS again.
by unknown on Nov 2, 2007 at 10:56am Add comment
I was able to clear the paper jam (caused by changing the paper-directing switch from down to up while printing) using dmzcompute's directions. The printer responds to a print command and the paper travels through the printer effortlessly but comes out without anything printed on it. Thoughts? DW
by unknown on Nov 3, 2007 at 8:28am Add comment
The 5L has begun to print a multitude of pages only with a few or no lines of odd characters. It will not stop, even after unplugging unit, and disconnecting cable. There are no print job in the queue. It seems to print even when there is no connction to the computer. Does it have some sort of memory or just stuck and have a reset somwhere? Help, please.
by unknown on Dec 27, 2007 at 4:41pm Add comment
while i'm printing the paper was stOp and stock inside the printer and it sounds na parang maynapunit.... an u please help me how to fix that problem??
do i need to remove the cartridge tO get the pAper oUt??
help me please cause i don't no anything bout that...
tNx....
by babyrose on Jan 9, 2008 at 4:56am Add comment
Yes, you may need to romove the cartridge to access the jammed paper. When removing the paper, be careful that you do not tear it and leave pieces in the machine. When the paper has been completely removed, replace the cartridge and that should solve your problem.
by unknown on Jan 9, 2008 at 5:22am Add comment
After I ordered four sets of 5L/6L pads (cheaper
without the rollers and instructional video) for 2 5L,
1 6L, and one 1100, we discovered that the
1100 takes DIFFERENT pads. My partner cut up a bicycle
inner tube and used contact cement to replace the
hardened black rubber parts of the main and two subpads
and the printer is working again. Don't know how long
this fix will last. On some of our printers the
subpads were okay but the main pad was always bad.
What do the subpads do? We used rubber rejuvenator on
the rollers.
Found another two 1100's in a dumpster and will supply
our friends. Great printers once you get them working
again (thanks to this forum and a great company).
by unknown on Jan 9, 2008 at 10:37am Add comment
I a getting a grating or scraping noise when my printer is turned on and when it starts to feed the paper to print. It prints the whole page black.

I replaced the cartridge and so I guess it isn't the cartridge
Help please

by unknown on Jan 19, 2008 at 10:11am Add comment
Okay, my problem is different from most of what I see. When printing PDFs, sometimes part of the page comes out with only half the pixels printing (i.e., fuzzy) and the other part perfectly clear. Also with PDFs, sometimes (along with the blurriness problem), part of the lower portion of the page will not print at all. It does, then, print all by itself as a second page. Therefore, I end up looking at the page after it's printed to see if everything seems to be there and, if not, feeding the same piece of paper back through the printer to overlay the missing stuff. This is pretty weird.

If I didn't also have a feeding problem that I solved by hand feeding paper one sheet at a time (yes, I see I should probably buy the repair kit that's mentioned a few times above), I'd be even more annoyed!

Thanks in advance for any help.
Nancy
by unknown on Apr 20, 2008 at 12:53pm Add comment
Here is something to try. Go into the properties of the print driver by right clicking on the printer in printer and faxes and then scrolling down to properties and left click. No go to advanced and then click on printing defaults and then click on advanced link at lower right. Now change the print quality from 600x600 to 300x300 and see if that helps. - dmzcompute
PDFs take a lot of memory, which that printer doesn't have much of. You can install an expansion memory card in the slot at the bottom of the printer. If there isn't enough memory to print a page, then it is continued on the second page. We also have a kit that addresses the blurry/faded print problem. In that case, your large bold characters would be blurry and small text would be faded. Not being able to see your particular problem, I don't know if that kit would be suitable or not. The only other thing that could possibly cause print quality problems would be the toner cartridge.
by moe on Apr 20, 2008 at 1:28pm Add comment
Thanks, Moe. Having insufficient printer memory makes sense. I'm guessing it would address both problems because what I called "blurry" isn't really blurry as far as the toner cartridge goes - it's very crisp. What seems to happen is that only every other pixel is printing on part of the page, always in the top half and - I'll pay more attention now - it may only happen concurrently with the 2-page problem. I'll try increasing memory and will see if that fixes both problems. - unknown
About a year ago or so I posted for information about repairing my HPLJ 5L. You folks were good, I repaired it.

Unfortunately, I checked the "notify me if someone responds" box and I have been getting emails about most every subject. Just got 6 emails today!

How do I undo this monster and tell the fixyourprinter people that I do NOT want to be notified now???

HELP!

F.Paul
by unknown on Apr 20, 2008 at 1:53pm Add comment
Oh, Yes...

I have been "unsubscribing" from the thread, several times but to no avail. The emails stop for a while and then come back later when someone else makes a post.

F.Paul
by unknown on Apr 20, 2008 at 1:57pm Add comment
Or, if you're not printing graphics, you can try dmz's suggestion to reduce the dpi to 300X300. That will effectively quadruple your memory. Try that before ordering a memory card. It takes a special card that only goes into the 5L/6L printers.
by moe on Apr 21, 2008 at 4:04pm Add comment
I successfully followed the video & replaced the multiple feed parts. Now, multiple sheets do feed, but the pages all print crooked. How can I fix this problem?

psp
by unknown on Jun 9, 2008 at 7:29pm Add comment
When you say "multiple sheets do feed", do you mean they do NOT feed?

Also, for the multiple sheets printing crooked, are the paper guards tight against the paper, and is all paper lined up the same? My 5L has a tendency for the paper to "spread out" and the paper in the front be a little to the right/left of the paper behind it. Aligning it all right and positioning the guards fixes it for me.
by Rizon on Jun 9, 2008 at 9:00pm Add comment
You did one of 2 things wrong. You either didn't latch the tops of the pickup roller support arms or you didn't get one of the 2 sub pads latched down all the way.
by moe on Jun 9, 2008 at 10:00pm Add comment
Thanks Moe!!

I dropped the resolution on my print job down to 300 X 300 and the page printed just the way it's supposed to. This has been a recurring problem with some documents that I usually resolved by reverting to bare text and starting a new document. This time that wasn't possible as I had a few graphics in the document ( a ms word calendar)
by unknown on Jan 4, 2009 at 5:30pm Add comment
I just dusted off an old HP 5L that has been stored for about 5 years. Got tired of buying ink cartridges for my new Cannon. Anyways, thing fired right up, but the color is a little light compared to ink jet Cannon? The test page prints out fine, but I am wondering if the toner is low or out of date? I've never replaced the tone since I bought this about 10 years ago :-). I seen some replacements on Ebay for $21.00, OEM HP from Office Max is about 79.00. 1. How do I tell it's my toner? 2. Has anyone had good luck with these compatible cartridges? Best regards, Doug
by dougt on Mar 6, 2009 at 7:51pm Add comment
I'm trying to repair my trusty old HP 5l with the repair kit and by following the instructions on the video. All went well until I tried to remove the front cover. I've removed the side piece, the screws, and the back, but I can't lift off the front cover as specified in the video. You're apparently supposed to be able to press down on the front and pull to both sides to release the latches, but I'm not able to do that. It doesn't pull to the sides as it doesn in the video, and so I can't release the latches, and I can't remove the front cover. Is there something I can do to release the latches?

by DebbieB on May 9, 2009 at 2:44pm Add comment
Well I dont have the video. But after you get the side and back off I usually remove the two screws on top and remove the toner door. Once thats removed I usually just grap either side pull slightly towards you and lift up. Should be pretty easy.
by nivek on May 9, 2009 at 4:07pm Add comment
Been awhile since I opened one, but if the 2 screws on top are out, open the front cover up (don't have to remove it) and pull forward and up at the bottom right and left and it should just pop off. It's so easy, I've never even given it a second thought.
by moe on May 9, 2009 at 4:58pm Add comment
Thank you both very much. You encouraged me to try again. I couldn't get it to budge just by lifting as you suggested, but I looked underneath the printer and saw the little lever and was able to push it from underneath. Then finally the top lifted off. A tiny scrap of paper fell to the floor when I lifted it up, and that made me wonder if maybe it was jammed. I'll keep going with the video now and hopefully won't run into any more problems. Thanks again for your help - I had tried it at least a dozen times based on the way the video said, and it just didn't work.
by DebbieB on May 9, 2009 at 6:29pm Add comment
my cartridge is printing fainty on other side of the paper
by unknown on Nov 20, 2009 at 1:23am Add comment
It's amazing how this thread has continued over the years. HP made a great product back then. I'm not convinced the quality is as it used to be. Anyway, I finally gave up on my old LaserJet 5L and bought a new laser jet. (Not HP though -- sorry, price thing). Good luck to those keeping their 5L's running.

--Norm in Texas
by unknown on Nov 20, 2009 at 9:43am Add comment
Norm: what did you buy? I may need to give up on my 5L, but I'm going to try to revive it once more. :)
by Anonymous on Jan 15, 2010 at 3:05pm Add comment
Please my printer doesn't work due due to a dameage in the second descat and I want it .
by shnmdh54 on Mar 14, 2010 at 7:40am Add comment
Sorry, I don't speak Egyptian, so I don't have any idea what a second descat is. - moe
I finally broke down and bought a Samsung ML-051ND.
It had good reviews from CNET.
Took me about 5 minutes to hook up and put into my home network.

Fired right up and prints nice, more than 1 page at a time.

Best regards,
Doug
by unknown on Mar 14, 2010 at 7:44am Add comment
Sorry, typo. I bough a Samsung 3051ND

Bought from Amazon for $139 plus $25 shipping.

Good deal.
by dougt on Mar 14, 2010 at 7:49am Add comment
I have three Laserjet 5L printers here.

Two of them just shows yellow light, and I suppose they don't detect the paper.

And one that prints, but it takes multiple papers at once causing it to go stuck. It works, but one has to look after it all the time and feed papers to it one by one.

Any ideas? I feel god damn idiot having three similar printers and not getting even one of them working well.
by unknown on Mar 20, 2010 at 12:59pm Add comment
Here's a fix for the last one. http://www.fixyourownprinter.com/kits/hp/K30 - moe
Moe, I respect this site and all, but this printer is so old that I'm not going to buy any repair kits...

Especially as I have all the parts (assuming not all three has the same parts broken), only thing I now need is the instructions or ideas where to start looking for the problems.
by unknown on Mar 20, 2010 at 1:20pm Add comment
Hello, what a great site. Have a 5L for about 5 years that was being chucked out from my office. Had it fixed and it's been great since.
Recently it started printing very closly spaced fine black lines across the page without any image of what i was printing.
I repaced the toner cartridge.
What i get now is a very light grey, fairly even in tone cover across the page. The tone of the grey gets lighter and darker in bands across the page about every 30mm or so.
On some of the 20 or so pages i have printed there is a very small patch of what i am priinting about 1" - 1 1/2" inches or 35mm apart along one part of the page.

Appreciate you advice. This has been agreat printing and i use it for everything i can.

Cheers

Rob
by unknown on Sep 19, 2010 at 2:19pm Add comment
I'm guessing a really old expired toner cartridge, even if it was in an unopened box.
by moe on Sep 19, 2010 at 3:11pm Add comment