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Canon error codes

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Canon error codes by Felipe (11/5/03 4:40 AM) reply + / -
hi, someone knows where ca I find the error codes of Canon BJC-255SP!!

The printer beep 5 times and blinks the led!!

Thanks!!


Re: Canon error codes by Rudy (11/5/03 11:26 PM) reply + / -


It may be the cartridge...try removing it and then reseating it. If that doesn't do it, clean the contacts with water or isopropyl alcohol.(power off when you do this)

You did not mention the COLOR of the led and that too is a clue. I just happened to think...this may be the "waste ink" full problem.So...

Do a search on this site and see if you can find a link to Russ' "Older Canon Printer Pages". Also try "Canon waste ink" as a search subject.


Re: Canon error codes by Nelson Kirksey (2/2/04 1:54 PM) reply + / -
My BJC 4550 has both leds are blinking. I have cleaned and aligned the ink cartridge, but to no avail. An error message comes up sometimes that indicate there is a driver problem.

Can you help? Nelson


Re: Canon error codes by chris (2/3/04 8:08 AM) reply + / -
Does the 4550 beep at all?


Re: Canon error codes by chris (2/3/04 8:09 AM) reply + / -
its worth trying this aswell:

1, Power off the printer

2, Unplug the printer's power cord, wait 5 seconds then replug the power cord in.

3, Hold the Power button for 6 Beeps

4, Release the Power Button

This will reset the printer and should resolve incorrect cartridge detection problems



Re: Canon error codes by Anonymous (2/3/04 8:18 AM) reply-1 + / -
thank you for this website!!!!!!!!!!


Re: Canon error codes by Taha (3/19/04 3:51 AM) reply + / -
i have A canon BJC - 6200S and the led blinks 6 times orange and one green and it keeps going on like that. please help


Re: Canon error codes by Chris (3/19/04 4:10 AM) reply + / -
Taha, the waste ink pads are full and need to be repalced


Re: Canon error codes by Denny Conway (3/19/04 5:41 PM) reply + / -
Although I do not actually work on Canon Printers, the following web-site links may be useful in the future, if they don't help you right now. SITE #1: http://canonhelp.freehttp.com/ . A "Canon Help Page" for Error Codes, thats for a lot of the "BC" and "BJC" Printers. SITE #2: http://www.usa.canon.com/html/conCprTSIndex.jsp . A Canon USA Technical Support page. SITE #3: http://www.usa.canon.com/html/conCprSupport.jsp . A Canon USA "Contact Canon" site for PRODUCT INFORMATION/TECHNICAL SUPPORT. SITE #4: http://www.usa.canon.com/html/conCprTSIndex.jsp?app=download . A Canon USA "Download Library" web-site...Denny Conway


Re: Canon error codes by Per-Helge Moe (1/20/07 1:15 PM) reply + / -
I cant find any drivers for my canon bjc-6200s, anyone who can help me with that,or tell me where i can find it?


Re: Canon error codes by printX (1/21/07 3:58 AM) reply + / -
Hi

Try this website.
http://www.canon.com.au


Re: Canon error codes by Anonymous (2/7/07 1:21 AM) reply + / -
Thanks for your help with this site... fixed my problem with my BJC-255SP....

F*%K Canon they were useless in helping me with what was a 5 second problem....


Re: Canon error codes by msherm (8/1/07 11:39 AM) reply + / -
I have a Canon Image Runner 3300, that has an error code of
E000007-0000, any one know what that is?


Re: Canon error codes by moe (8/1/07 12:03 PM) reply + / -
It's a problem with the fixing film in the fuser assembly. The fixing film shredded and needs to be replaced. We can probably supply you with the correct fixing film. We would have to know the length of the film. Since part of it is probably gone, the length between the 2 plastic end caps. There aren't any instructions on replacement, you'll have to figure that out on your own.


Re: Canon error codes by elias zemuye (8/2/07 1:56 AM) reply + / -
I have image runner 2000 copier it shows on the display system error Eooo. what is it? please hlpe.


Re: Canon error codes by moe (8/2/07 9:50 AM) reply + / -
Canon error codes are the same for all models
https://secure.fixyourownprinter.com/forums/inkjet/37808


Re: Canon error codes by single (6/4/08 6:09 AM) reply+9 + / -
I have a Canon Pixma MP830 multifuntion printer. It is displaying Error 6A00 on the LCD and Serive Error 5C10 on the computer...what needs to be fixed and how do I fix it?


Re: Canon error codes by J.Jones (7/4/08 8:04 AM) reply + / -
I have a Canon MP600 giving me an error code 6A00. Can you give me a clue to what's going on. Thanks


Re: Canon error codes by KLL (7/22/08 6:20 AM) reply + / -
I have a Canon Color Image Runner C3220. It is showing an error code of E000602-0202. Can anyone help me out?


Canon error codes by b0b1r (7/29/08 10:49 AM) reply + / -
I have the error code: 5B00 on my canon pixma ip6000D printer.when I turn on my printer after some time of printers self-automatic inner work the display shows this error code(5B00).
Please, help me.


Re: Canon error codes by Zorbskie (7/29/08 9:20 PM) reply + / -
@KLL
The error code you have there refers to a Harddrive error in the copier, You may need to get onto a canon service rep to format it and load new firmware, or even replaced the drive.

@b0b1r
Your error means the waste ink pads are full, its recommended you get them replaced but they should hold out for a bit. to get the printer going again you can follow these steps and reset the counter.


1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s)according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

4 times----Green (Power)------Waste ink counter resetting


Re: Canon error codes by Dolphina (edited 8/5/08 2:09 AM) reply+2 + / -
i have a pixma pro 9000 canon printer and its giving me an error message on the screen of my computer saying error 5C10... i turned the printer off and on again but the problem persists can anyone please help me?? its my office printer and employees have work to finish


Re: Re: Canon error codes by Anonymous (11/2/08 7:07 PM) reply+5 + / -
Did you ever receive any answer to your question re: error codes 6A00 and 5C10? I've got the exact same situation with my printer and it's making me CRAZY!!! Any advice would be appreciated.


Re: Canon error codes by HL (1/27/09 1:06 PM) reply+1 + / -
My printer has an error code 5c00... its all working fine, but there is no ink coming out, and we just repalced the ink.. Can someone help me please.
thanks


Re: Re: Canon error codes by Anonymous (1/29/09 5:07 AM) reply + / -
Canon ir 3300 error codes 000064-0000


Re: Re: Canon error codes by Anonymous (1/29/09 5:16 AM) reply + / -
Canon ir 3300 error codes 000064-0000


Canon error codes by kuby (1/29/09 5:45 AM) reply + / -
The presence of a high-voltage error is communicated by the composite power supply PCB. (The output for primary charging, developing, or transfer has deviated from a specific level of voltage.)

Main cause The contact has poor connection. The wiring is faulty. The composite power supply PCB is faulty. The DC controller PCB is faulty.

Action
1. Contact
Is any of the contacts of the primary charging roller, developing assembly, or transfer charging roller soiled? Or, is there poor contact?
YES: Clean the contact, and set it once again.

2. Wiring
Is the wiring between the contacts for the following normal: DC controller PCB (J301), composite power supply PCB (J136), primary charging roller, developing assembly, transfer charging roller?
a. DC controller PCB (J301) <-> composite power supply PCB (J136)
b. composite power supply PCB (J130-7) <-> primary charging roller contact
c. composite power supply PCB (J130-1) <-> developing assembly contact
d. composite power supply PCB (FT133) <-> transfer roller contact
NO: Correct the connection.

3. Composite power supply PCB, DC controller PCB
Try replacing the composite power supply PCB. Is the problem corrected?
YES: Yes.
NO: Replace the DC controller PCB.


Re: Canon error codes by Anonymous (2/4/09 1:05 PM) reply + / -
Ir 3300 scanner is not functioning


Re: Canon error codes by Dhani_tw (2/8/09 4:24 PM) reply + / -
Dear Sir,

please kindly assist how to fix my Canon printer MP700 with error code ##334

thank you.

dhani


Re: Canon error codes by Roar! (2/15/09 6:05 PM) reply + / -
Hey thanks, this site really helped me alot.


Re: Canon error codes by patrick_au (2/16/09 4:02 PM) reply + / -
my pixma ip5000 flashing orange 5 times can anyone tell me what this mean and how to reset it ...
any help much appreciated..
patrick


Re: Canon error codes by Zorbskie (2/19/09 11:25 PM) reply+1 + / -
the error code ##334 for the MP700 is "Printer control EEPROM check error", In all cases where i have come accros this error the only solution was to replaced the SPCNT board (Main controller).

The orange light blinking 5 times for the iP5000 indicates that there is a problem with the printhead, try pulling it out and putting it back in then restarting the printer.


canon mp600 error code by Anonymous (2/21/09 6:42 AM) reply + / -
what is the error code 6502 for my printer canon mp600


Re: Canon error codes by Anonymous (2/27/09 6:18 AM) reply + / -
error message out of toner even after i have replaced with new one. any ideas?


Re: Canon error codes by mizi (3/1/09 9:36 PM) reply + / -
My Canon Pixma MP110 shown- check printer 5B00 ,which part is possible fault.


Re: Canon error codes by mizi (3/1/09 9:36 PM) reply + / -
My Canon Pixma MP110 shown- check printer 5B00 ,which part is possible fault.


Re: Canon error codes by elfstoneblue (3/2/09 9:47 AM) reply + / -
I have a Canon MX310. The printer and copier part work fine but everytime I try to scan something, it gives me error 2, 155, 0. What is this and can I fix it?


Re: Canon error codes by adam pilato (3/5/09 5:26 PM) reply + / -
hi i have a canon ir 3570 with an error E000540-8005 i rang up canon and they said its a sensor in the finisher unit but there is like 3 sensors in the unit and i'd rather change the correct one on the first time then fiddle around and changing all of them so if any one can tell me which sensor it is so i change it

thank you adam


Re: Re: Canon error codes by adam pilato (3/5/09 5:31 PM) reply + / -
firstly what machine do u have?

and am thinking its a toner sensor error the toner sensor in the machine is possible fautly and most likely giving u that message


Re: Re: Canon error codes by Anonymous (3/7/09 12:46 PM) reply + / -
It's a Canon MX31 copier, scanner, fax, and printer.


Re: Canon error codes by chooka56 (3/7/09 2:07 PM) reply+3 + / -
could someone please help me I have a canon pixmna mp510 that is giving message 5C00. any help as to how to get rid of it would be appreciated
thank you


Re: Canon error codes by cici (3/10/09 11:31 AM) reply + / -
I have a Cannon Oce Op33 with error code E000540-0000. Anyone knows what it means?


Re: Re: Canon error codes by adam pilato (3/10/09 7:07 PM) reply + / -
hey mate i had the same error with my machine and canon told me that it was a finisher sensor, so i changed all of the sensors in the finisher n it didnt work, obviously they were wrong but i changed the finsher controller board n it worked n its been working every since except my error code was E000540-8005 so am guna say its sumthin in ur finisher, does the machine come up with a tab saying limited functions????


Re: Re: Canon error codes by Anonymous (4/26/09 7:07 PM) reply + / -
having the same problem. Have you found the answer yet?


Re: Canon error codes by Anonymous (4/30/09 6:38 PM) reply + / -
my printer (Canon BJC4650) prints a line (SSR=NL;) and feeds a new sheet and prints the job. Everything works ok and prints ok, but prints this code on a sheet before printing. Sometimes after printing finished it feeds a new sheet ready for printing!?

Any ideas? Thank-you.


Re: Canon error codes by Anonymous (5/5/09 2:28 PM) reply + / -
Canon IR6001 Error Code E000607-0000 How to fix this problem any help pls.


Re: Canon error codes by allangokioco (5/23/09 9:16 PM) reply+1 + / -
I have a canon pixma MX308! the probblem is that rhe printer show "chech ink U051 BLK COL" i hope someone can help me! tnks! the cartridge was only refilled once!


Re: Canon error codes by EnglishDept (6/3/09 7:12 AM) reply + / -
At first the problem was that our Canon DR-1210C scanner would "warm-up" after each scan. After contacting Canon and downloading a firmware upgrade to fix the problem, which it did, a brand new - never-before-seen - problem has occurred: "lamp was over.(-4430)" after EACH individual scan. There is NO info on this, after searching and searching and searching. I hope Canon support can help us, but do any of you know??? Thanks!!!


Re: Canon error codes by wchong (6/12/09 11:57 PM) reply + / -
Have a canon mx308, displaying service error 9000, please advice


Re: Canon error codes by mattwebb (6/25/09 11:19 AM) reply + / -
I have a canon mp830 and keep getting error code 5010....called canon and they said the code does not exist, but I beg to differ. Does anyone know what it means?


Re: Re: Canon error codes by Anonymous (6/25/09 3:19 PM) reply + / -
E-540 means the finisher trays are not moving properly.If it's an external finisher, it's usualy because someone has left a bin underneath them.
Also worth checking the dangling black plastic arms just above the top finisher tray. They break, not always obvious but that causes miss-detection by sensors.
If it's an internal finisher, check for broken wires inside the braided cable running to the finisher trays.


Re: Re: Canon error codes by Anonymous (6/25/09 3:24 PM) reply + / -
E-607 is a fault with the cooling fan that cools the hard drive.


Re: Re: Canon error codes by moe (6/25/09 3:28 PM) reply + / -
I believe it's a scanner error of some sort. Try the following:
1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on




Re: Canon error codes by Anonymous (7/20/09 9:08 AM) reply + / -
just got the canon printer ip4600 and after installing it shows service error B200. i can't find the problem. is there anyone who knows.
thanks


Re: Canon error codes by trigger1937 (7/21/09 10:08 PM) reply + / -
Anonymous,... The B200 error is a Voltage High Error on the iP4500 and I believe it is the same for the 4600. Just call Canon tech support at 1-800-828-4040 since your printer is still under warranty. They will probably send you a new printhead or a new printer.


Re: Canon error codes by Anonymous (7/27/09 11:46 PM) reply + / -
how to repair mf 4150 scnt pcb, the problem in this board is "no display"


Re: Canon error codes by trigger1937 (7/28/09 8:48 AM) reply + / -
anonymous,... Your post lacks sufficient information to even understand what your asking about. If this is a Canon printer, I've never heard of a mf4150. If it is some other brand,.. who knows.

A scnt pcb is typically a main logic card, and the answer is; " You don't fix them, you replace them"


Re: Canon error codes by Recardo Blackstock (8/14/09 8:29 AM) reply + / -
Error Code 6A00


Re: Canon error codes by trigger1937 (8/16/09 10:35 PM) reply + / -
Recardo,...The 6A00 error code is typically a Jammed or broken Purge unit in most all of the Canon printer family. But since you didn't mention what printer you are asking about, I can supply any more information.

People that can't take the time to post sufficient information about their problem, printer model, the ink they use, or the age of the printer, etc. should not expect good answers.


Re: Canon error codes by Scorpio_18 (8/18/09 3:26 AM) reply + / -
Hi, I have a Canon iP4680 printer. An unfortunate paper jam happened but I was able to take-off the jammed paper completely. Afterwards a service error with a red color printer icon appears, unfortunately I wasn't able to read it carefully. Moreover, a second error message appears saying that I have to remove a paper jam on the output tray. Even though there's no more jammed paper, the error message keeps on popping-up thus I can't print even after turning off & on the printer. Upon turning on the printer the amber light continuously blinks 3 times alternately. I can't print at the moment.

Hope someone can help me solve this problem. Thanks in advance for your help.


Re: Canon error codes by Anonymous (8/22/09 8:49 AM) reply + / -
I have a Canon pixma iP6220D photo printer. The alarm light is flashing with 6000 error code showing. Sounds like the ink ribbon is stuck. How to fix?? Thanks so much!!


Re: Re: Canon error codes by Anonymous (8/22/09 9:24 AM) reply + / -
I was able to solve my own problem. It turns out that a small piece of paper was stuck inside in between the way of rear tray paper feed, rollers and probably the sensor. Since I'm desperate to make the printer run, I did a couple of experimentation. One is I forced feed a heavy stock paper on the rear tray that's what make the small piece of paper come out, thus my problem is solve.


Re: Canon error codes by Anonymous (8/22/09 11:00 AM) reply + / -
just to clarify, the 6000 code is still flashing on my printer, there are two anonymous posters here! My problem, posted at 8:49, is still in need of help! Thanks....


Re: Canon error codes by Anonymous (8/23/09 8:58 AM) reply + / -
I just refilled the black and color cartridges on my Canon mx310 and I'm getting the following error message:

Check Ink U051 BLK COL and the alarm light in orange on the displan

I've tried holding down the reset button for 6 seconds, turning the power on and off, unplugging, cleaning the contacts on the cartridges, and resetting to no avail.

Any ideas?


Re: Canon error codes by I am Dave (9/7/09 7:00 PM) reply + / -
I have an MP980 with an error B200. I would like to reset to factory defaults but cannot figure out how. I tried holding power down for 30 seconds when powering on but it simply waiting until I let up and then powered on as normal.


Re: Canon error codes by trigger1937 (9/7/09 9:30 PM) reply + / -
Dave,.. The error code is standard for many of the late model MPxxx printers. The B200 error is "Printhead Temperature exceeded", What this means that while you were printing some document, either one or more of the printhead ink wells ran out of ink and the printing continued. Printhing without ink in the wells will OVERHEAT THE PRINTHEAD NOZZLES and can potentially burn the out. The printer has a built in temperature sensor to detect the ambient temperature and to monitor the temperature of the head. This data is always collected and monitored and saved in the EEprom data and the Service Test print data.

If the error will not go away once you have unplugged the priner for at least 5 minutes, then there is the possibility that you have already burnt out the head. Remove the printhead and use a 5x magnification glass to look VERY CLOSE at all of the nozzles to see if you can detect any possible burnt out nozzle.

It many come down to need a new printhead.


Re: Canon error codes by I am Dave (9/7/09 9:35 PM) reply + / -
Thanks Trigger. The od part is the printer was not used yet. I installed the print head, the ink, and spent 10 minutes or so looking through the menu options. About two hours later I came back in and looked at the menu option for Print Picture, pressed Home, and the error showed up. Other than the print head alignment page it printed earlier, it never printed anything. Is it possible is needs defaults reset becuase I asked it to go through the picture printing options with no picture around to pick from? Seems odd to me but that is all that it did.


Re: Canon error codes by trigger1937 (9/8/09 9:57 AM) reply + / -
Dave,... I think somehow you have the printer out of sink. It seems this is a new printer you are just installing and it isn't setup right.

Make sure you have the printhead installed ok and open and close the locking lever. Make sure you have the ink carts installed ok and that each ink cart is a solid RED. Make sure you have removed the yellow tape at the top rear of each ink cart. If one is flashing RED, remove it and clean the contacts on the bottom front. Use a flash light to examine the 4 tiny spring wires in the bottom of the carriage that mate with the ink cart. Make sure they are not bent out of possition to mate with the inkcart.

Pull out the power cord on the printer and let it set for 5 minutes, then plug it back in. If the printer is correctly installed on you PC it will be recognized. Go to the control panel>printers & faxes>select your printer>select Properties>Maintenance tab>cleaning cycle> and run the cleaning cycle. Now you can select to print a Nozzle check (make sure you have paper in the back and that you have selected the upper paper tray.

If this is a brand new printer and still in warranty, you should call Canon support and they will walk you through the correct installion and setup and get your printer working.


Re: Canon error codes by I am Dave (9/8/09 4:08 PM) reply + / -
Thanks again Trigger. Yes, I left the cord out all night and then came back to it this morning. I took each of the ink cartridges and the print head out, cleaned with a q-tip, then reseated the print head and each cartridge. Powered back up but no joy. I called tech support to find out the power on reset code but all the help desk had was the setting reset steps from the menus (which are n/a when it is a power up error code). So, the diag steps said to get a new print head and they are sending me one. I know there has to be a power up reset sequence but I don't know what it is. So I wrapped the ink cartridges in plastic wrap and I will wait for the new print head and see if that fixes it. Thanks again Trigger. Dave


Re: Canon error codes by Anonymous (9/10/09 6:16 AM) reply + / -
wot does code 64AA mean for canon mp610 anyone


Re: Canon error codes by trigger1937 (9/10/09 10:13 AM) reply + / -
Anonymous,... I don't have the error code for the MP610 but I do have all codes for the MP600, and there is no code 64AA listed.

How many flasing green-orange lights do you get and what other symptom or problems does the printer have. Will it print a nozzle check. Will it feed paper, or does it just flash the error code and nothing else.

Reset the error condition by unplugging the power cord for 3 minutes and then plug it back and turn the printer on and see if the error condition changes.

You need to provide more information.


Re: Canon error codes by SETeacher (9/11/09 4:47 PM) reply + / -
I have a canon pixma mini 260 which I use regularly with my special needs students to get immediate learning. It has an error code 5C00. I need to get it working again ASAP to use with the students. Any suggestions? Your advice is greatly appreciated.


Re: Canon error codes by trigger1937 (9/12/09 10:54 AM) reply + / -
Seteacher,... I don't have the exact manual for the mini 260, in fact I don't think that is the correct model number. Anyway, in all other pixma printers, the 5C00 error code is the purge sensor error which means that something is jammed or broken in the purge unit. Most of the time all it is are the wiper blades that clean the bottom of the printhead get stuck in the extended forward position. Gently press on them and see it they will release. Press down on the two ink pads and they should move down at least 1/4" with very little force.

Other than this, you may have to take the printer apart and examine the purge gear very close. It could also be just a jammed piece of paper. I have had people find all kind of things dropped in there, such as paper clips, stapes, cigarette buts, etc.


Re: Canon error codes by Leo Bramble (9/17/09 1:25 AM) reply + / -
Hi Folks
I have a Pixma MP970 that keeps showing Error 5100 have tried resetting with guide from a i550 and hjc4500 but I still have same problem I can only print half of a DVD but I can print all of any pages that I want to
Any suggestion to this problem is greatly appreciated
Thanks a lot


Re: Canon error codes by trigger1937 (9/18/09 7:29 PM) reply + / -
Leo,,..Leo,... the 5100 is the carriage error and can be caused by 4 different sensors. First off the "Timing Strip" that passes through the back of the Carriage Assembly can be contaminated with ink spots and this needs to be cleaned. Open the cover and use your flashlight to examine the timing strip as much as you can see. You really don't have much access to this strip unless you remove the covers,..and doing that is considerable work. The other items that can cause this error are the sensor inside the carriage unit, the drive motor for the carriage asm, and of course the main logic card. However, 99.6% of the time it is the Timing strip which is easitly contaminated with splattered ink.

I have created Repair Manuals that can teach you how to disassemble and repair any Canon Printer but I can advertize or sell this product from this web site. If you want more information you will have to click on my USER ID and send me an email and I will provide more information. I don't have a Manual for the MP960 since I have not had one to repair, but I have all other cirtical information including the Canon Service Manual for the MP960.


Re: Canon error codes mp150 by wan56 (9/23/09 7:00 PM) reply + / -
error 2,7


Re: Re: Canon error codes by Leo B (9/24/09 3:43 AM) reply + / -
Hi Trigger1937
Thanks for the information on the possible problems with my printer after cleaning all possible components then ensuring no lint was left behind I made sure that all the cartridges where seated correctly & VEOLA the printer works properly again
THANK YOU THANK YOU THANK YOU



Re: Canon error codes by trigger1937 (9/24/09 10:44 AM) reply + / -
Leo,.. Congratulations,... Sometime these simple things really do work. The only bad news is we really don't know which one of the things you cleaned actually solved the problem. I do not blame you since you are not really trained,.but I usally clean one thing at a time and then check the printer again. This way I can create a history of error messages and log what actually fixed the problem. This helps me when someone else comes up with the same problem.

If you actually did this, post your results for others to see.



Re: Canon error codes by fabry (9/24/09 1:13 PM) reply + / -
MY CANON PIXMA MP780 SHOW ME AN ERROR MESSAGE: " CHECK THE PRINTER, PRESS OK ERROR ##359..
CAN SOMEONE HELP ME??
THANKS


Re: Canon error codes by trigger1937 (9/24/09 9:18 PM) reply + / -
fabry,... This is a paper feed position error. What this is telling you that the paper sensor in the bottom of the printer expected to see a piece of paper shortly after it executed the paper feed, and no paper showed up at the right time. Therefore the logic card assumes there is no paper or it was a missfed.

There is a very tiny black lever in the bottom of the turn around stage that detects if paper is in the path to the printhead. No matter with paper tray fed the paper, top or bottom tray, once it passes the turn around point it will trip the tiny lever and send a signal to the logic card that the paper feed was successful as paper is in the path.

Open the rear turn around and examine the paper path for any kind of jammed paper that may be left over from some previous jam. This could have blocked the sensor and will prevent further operation.

Other than finding something to clean out, you may have to take the printer apart and test the sensor. If it is damaged you can purchase a replacement from Canon Parts Dept.

For more information you need to click on my USER ID and send me an email and I will respond.


Re: Canon error codes by fabry (9/25/09 12:47 AM) reply + / -
thank u trigger...
in the day i'll looking for the piece of paper, but there weren't paper inside the printer.....
I hope to find luck..
by the way i'll send u an e-mail in the day for the solution...
bye bye


Re: Re: Canon error codes by fabry (9/25/09 11:42 AM) reply + / -
HI TRIGGER
THANK U FOR YOUR HELP...
I FOUND SOMETHING INSIDE THE PRINTER FOR THE ERROR CODE, BUT NOW THE DISPLAY SHOW "PAPER JAM, PRESS OK", BUT NOTHING CHANGE AND NO PAPER THER'S INSIDE THE PRINTER, THE ERROR WAS DISPLAYED AFTER I SELECTED A DIFFERENT PAPER TRAY, FROM THE REAR TO THE BOTTOM...
BUT NO PAPER OR PIECE OF PAPER THERE IS IN TO THE PAPER TRANSPORT OR PICK UP ROLL AND I DON'T SEE BROKE SENSOR.....
PEASE....................U'VE DONE MUCH FOR ME YESTERDAY, AND I HOPE U FIND ME THIS SOLUTION....

THANK U
FABRY


Re: Canon error codes by returno (9/27/09 1:36 PM) reply + / -
Canon error codes here:

http://www.helpdesc.de/

mostly in German, but google.com/translate will help.

1) choose printer model from left column
2) click on the link for the "Fehlercodeliste" ("failure code list")
3) copy/paste into google translate
4) ...probably take your printer to the shop, but good luck



Re: Canon error codes by returno (9/27/09 1:40 PM) reply + / -
My new out of the box MX860 give me a code 9000 which seems to be "USB failure". I guess it is a PCB problem since it came up before the setup manual instructed me to attach the cable. Attaching one didn't help. Printed a few test pages pretty well, but that's all this printer will ever do for me. This is my second DOA new printer this week. Sigh.



Re: Canon error codes by trigger1937 (9/28/09 8:25 PM) reply + / -
fabry,,.. Ik've bben gone for several days on vacation. YOu said you found something inside the printer. YOu need to describe this very clearly and tell me what you did to remove it. Also tell me much more about your printer, how old is it, what ink do you use, do you refill your own ink. Has it ever had a paper jam and what you did to remove the jam.


Re: Canon error codes by fabry (9/29/09 3:07 AM) reply + / -
hi trigger...
i found a little screw,(before write with you in this site,i tried alone to repair the error message, the paper jam message, and maybe the screw was for those repair...)now the printer show in the display,paper jam, press ok....but nothing change and the error still again....
i don't know how many years the printer'sold, but i use only original ink for ur information.....
the message was displayed after i changed the selection of paper trays, from rear to bottom....
in the copy mode, no printer mode..
the printe is canon pixma MP780.......
DO YOU WANT SMILE?????
I WORK FOR CANON ITALIA........
AND I DON'T KNOW REPAIR THIS DAMN PRINTER, WHEN, EVERY DAY I MUST WORK FOR PRODUCTION B/W AND COLORS PRINTERS....115-150PPM....
SHAME OF ME...


Re: Canon error codes by mrodrick (10/7/09 10:09 AM) reply + / -
I am receiving error code 6502 on my Canon mx7600. It happened after I replaced one of the ink cartridges for the first time. I appreciate any help becuase everything I have done says to take to repir shop and closest one is over 200 miles away.


Re: Re: Canon error codes by returno (10/7/09 1:27 PM) reply + / -
6502 is 'ink tank position error'. (That is shown on the German site described above.)

Did you try repositioning the tank?


Re: Re: Re: Canon error codes by Anonymous (10/7/09 2:17 PM) reply + / -
Yes, I have taken it in & out several times--I am thinking about trying a new ink cartridge in case there is something faulty with this one. It is driving me crazy!!


Re: Re: Re: Canon error codes by mrodrick (10/7/09 2:41 PM) reply + / -
Sorry, the comment responding from anonymous stating yes, I have tried was me-I wasn't registered but now I am.


Re: Re: Re: Canon error codes by mrodrick (10/7/09 2:47 PM) reply + / -
Well, I have repositioned the tank tried a new cartrdge with no luck. Any other ideas?


Re: Canon error codes by trigger1937 (10/7/09 6:18 PM) reply + / -
Mrodrick,... Remove the new ink cart and put back the old one and see what error you get. Then clean the contacts on the front of the new one and check the 4 tiny wires in the carriage where the ink cart sets to see if any are bent out of place or if some ink got on them. What brand of new ink cart is it. Where did you get it, as it could be bad.


Re: Re: Canon error codes by Anonymous (10/7/09 10:51 PM) reply + / -
I have tried putting the old ink cart in and another new one with the same result. The wires appear ok from best I can tell (I can't see in there real well since printer wont open all the way and am not sure how to take that section out). It is Canon Ink that I got online from Staples.


Re: Canon error codes by trigger1937 (10/8/09 8:26 AM) reply + / -
mrodrick,...There is an inner door (which is actually used for printing CD's) that you can pull down and gain more access to the carriage. Get a flashlight and a small mirror to inspect the contacts. Next thing to open the cover and when the head comes to the center, pull out the power cord. Then remove all of the ink cars and then the printhead and clean the contacts on the back of the head and those in the back of the carriage. The only other thing to do is to take that ink cart back to Staples and see if they have a Canon printer demo there and test the ink cart, or get a new one.

How old is your printer. Is it still under warranty. Call Canon tech support and see what suggestions they have.


Re: Canon error codes by mrodrick (10/8/09 9:59 AM) reply + / -
Thanks for all your input but I give up! I have tried all suggestions with no luck so I finally called a repairman. I am afraid if I do much more to it I could actually cause more damage than good. It is still under warranty but I would rather pay someone to come fix it right away than ship it 200 miles away and be without it for weeks. I will post what he says for future reference.


Re: Canon error codes by trigger1937 (10/8/09 8:22 PM) reply + / -
mrodrick,... This is NUTS,... if it is still under warranty, Canon will ship a replacement to your home and then you can ship this one back to them in the same box,...and they will pay for it. What good does it do for you to keep it now since it is not working?????. After you spend the money on a repairman, what will you do if he want $75 labor and needs a new $35 part from Canon. You had better re-think your decision.


Re: Canon error codes by mrodrick (10/9/09 11:30 AM) reply + / -
Well, the repairman already came but he couldn't fix it either. He didn't charge me for his tme either. I also finally got response from Canon support and they can't fix it over the phone. They said that because the ink cart. are not lighting u or moving to center when the printer is opened it is an internal problem with the printer. You are right they will send me a one in exchange but it is a refurbished one which kind of annoys me since mine is only 4 months old but what do ya do. Guess I am without a printer for 3-5 more days, which stinks when you are a bookkeeper and have payroll. I just hope they are correct and it is not in the print head because they have me keep my printhead to put in the new one. Thank you again!


Re: Canon error codes by trigger1937 (10/9/09 11:08 PM) reply + / -
mrodrick,... I'm glad I was able to help, only if to get you a replacement printer. Don't be worried about your refurbished printer from Canon,... it will be as good as new,... But if I were you I would make them reset the warranty so they will not just give you the warranty of 90 days for a refurbished unit. You should get the full remainder of your year and you need to call them and confirm that.


Re: Canon error codes by mrodrick (10/11/09 8:55 AM) reply + / -
I appreciate your advice, they did tell be the waranty would be for the remainder of mine.


Re: Canon error codes by ag_melo2006@yahoo.co (10/15/09 5:35 AM) reply + / -
how to fix error E7 MP 145 Cannon Printer


Re: Re: Canon error codes by Anonymous (10/15/09 12:06 PM) reply + / -
Have you found a solution to this issue? I am experiencing the same problem and have not found any helpful information. Hope you can help.


Re: Canon error codes by trigger1937 (10/15/09 5:52 PM) reply + / -
Anonymous,... I don't intend to critisize you but,... your post makes no sense at all. You really must think we can read peoples minds or something.

First off,..WHAT ISSUE are you talking about,.. there are 100's in this thread.

You are having the same problem,...what problem.

How would you expect us to help??????

OK,...now try again.

1. What kind of printer do you have
2. What error code are you getting
3. What are the failure symptoms
4. Will it print anything at all
5. Do you use Canon ink or someone else's ink
6. Do you refill yourself or buy Canon or Campatibles
7. How old is the printer.
8. What have you done to try and fix it,..and what were the results.

Like some other people,.. you could just ask us one of these questions at a time and wait for the answers,.. or you could give us all the information and hope we have some kind of answer.


Canon Pixma MP600 by Anonymous (10/16/09 4:01 PM) reply + / -
Error Code 5010
So far I have pulled out a few misc. items that were causing paper to not load- bobby pins, diabetic needles, ect. A small spring seems to have come loose and I can't find a safe way to dismantle the printer to put it back where it seems it should go. It looks like it should go on the end of the white plastic tabs on the top where the paper is mainly loaded - also where the forign objects were stuck. The only error prior to removing the objects was paper jam errors - easily cleared - Now, even after having been unplugged for some time as soon as it is turned back on it goes right to ERROR CODE 5010 and I can't seem to reset it to see if this little surgery has been a success or if my patient died on the kitchen table. Any ideas here would be appreciated - ty


Re: Canon error codes by trigger1937 (10/16/09 8:09 PM) reply + / -
I can't believe the number of people that use this web service and won't create a logon or a name. So they use Anonymous. What really gets me is that people actually tell us about probems and that they have an error code,...yet they forget to mention what model printer is involved. I gave up on reading tea leaves and minds a couple of years ago.


Re: Canon irc 6800 code E00006-0001 by Anonymous (10/22/09 8:21 PM) reply + / -
How to fix this code ?




Re: Canon error codes by trigger1937 (10/22/09 8:52 PM) reply + / -
You have better re-word this qestion because it has no information that I can understand. What is the printer model number.


Re: Canon error codes by anang nugroho (10/23/09 7:47 AM) reply + / -
bantuin dong... printer Cannon MP145 rusak error E 7


Re: Canon error codes by trigger1937 (10/23/09 10:58 AM) reply + / -
Sorry,... I have no information on the MP145.


Re: Canon error codes by babak (11/1/09 9:52 PM) reply + / -
hello !
i was workin with this fantastic printer since i have found a problem showing error 1500 on the screen anddisabling it from printing any more. please help me with this problem !



Re: Canon error codes by trigger1937 (11/2/09 11:34 AM) reply + / -
babak,... You didn't even mention what printer model. We don't read minds. This same thread has been used for 100's of printer models.


Re: Canon error code 5010 by funkysunrise (11/2/09 6:07 PM) reply + / -
Hi there
I have a Canon Pixma MP830 that has worked great until today when I was scanning/copying invoices then an alarm light flashes and its boasting a 5010 error code. The canon website is screwed and won't tell me anything about error codes.
I have turned it off and back on. The codes disappears but comes back again after using the machine a few times again. The machine takes about 2/3 min to restart and is becoming annoying. Looking for a solution to hopefully save the inconvenience of trying to take it in for repair and having no copier/printer at all for heaven knows how long.
Can anyone help a damsel in distress Please? What does 5010 mean?
Thanx Linda from OZ Down under.


Re: Canon error code 5010 by funkysunrise (11/2/09 6:21 PM) reply+1 + / -
Hi there
I have a Canon Pixma MP830 that has worked great until today when I was scanning/copying invoices then an alarm light flashes and its boasting a 5010 error code. The canon website is screwed and won't tell me anything about error codes.
I have turned it off and back on. The codes disappears but comes back again after using the machine a few times again. The machine takes about 2/3 min to restart and is becoming annoying. Looking for a solution to hopefully save the inconvenience of trying to take it in for repair and having no copier/printer at all for heaven knows how long.
Can anyone help a damsel in distress Please? What does 5010 mean?
Thanx Linda from OZ Down under.


Re: Canon error codes MP510 by hartzz (11/7/09 11:08 PM) reply + / -
Hi i have a MP510 it is giving me the follwoing
paperjam in output slot

can find no paper is there anything else i can do?


Re: Canon error codes by Lariza (11/8/09 12:34 PM) reply + / -
Hi, I have a Canon MP830, displaying error code 6A00 and on the PC it displays error 5C10. What does this mean and how can I fix it ... the printer is new, I bought it about 2 months ago. Pleeeeze help!! Thanks.


Re: Re: Canon error codes MP510 by funkysunrise (11/8/09 3:40 PM) reply-1 + / -
I have had this problem on my MP830.
I usually clear the jam then turn the machine off and back on again. usually that should reset it. Otherwise you might still have a small piece still in there.
Regards Linda


Re: Canon error codes by trigger1937 (11/8/09 5:02 PM) reply + / -
Lariza,... It may not be a paper jam but some kind of jam in the purge unit. Open the cover and pull out the power cord, and now you can move the printhead to the left and out of your way. Use a flashlight and a folded paper towel and examine the parking ink pads where the printhead comes to rest. It is inside on the far right. You want to see if the wiper blades are stuck extended. The should be all the way back but sometimes they stick forward. Press on them gentley and see if they free up.

If they are back, press down softly on one or both of the black ink pads with the paper towel. Be careful not to get ink on your fingers and it won't come off very easy.

If the printhead won't come to the center, then IT IS JAMMED INTO some part of the purge unit. Plug the power back in and turn the printer on. At the power on cycle starts, press gentley to the right and then release. IF that does not work, repeat the power on/off and try again but this time wiggile the head both left and right. You don't want to use any force, you are just trying to free it from the jam condition.

Let us know what happens.


Re: Canon error codes Pixma MP510 by hartzz (11/8/09 6:49 PM) reply + / -
Hi

Is there something similar I can do to my MP510?


Re: Re: Canon error codes by Lariza (11/9/09 1:17 AM) reply + / -
Thanks for the help, but I still can't fix the damn thing!! I've done what you said, and the printhead wasn't stuck. It moved easily to the left. However, I can't see anything stuck to the far right side, and I also can't see anything like wiper blades sticking forward. I've replaced some of the cartridges with old ones just to see if there wasn't anything jammed there. Also it's definitely not a paper jam. It actually started printing at one stage the fax report I asked for last week ... but after that the light started blinking again ... same old story.
I long for my old HP printer!!! Why on earth do Canon make this stuff so very complicated?!


Re: Canon error codes by Lariza (11/9/09 1:21 AM) reply + / -
I counted the lights. The "copy" and "hazard" light blink alternately 12 times ... if that means anything. Please help me before I throw the thing in the trash!


Re: Canon error codes ERROR CODE 300 by adamnuke (11/23/09 7:47 PM) reply+1 + / -
I have a Pixma IP4200 suddenly getting error code 300, saying "The Printer Does Not Respond. Make Sure the Printer is Plugged In, Powered On and Connected to Computer." Printer can't Open Printer Connection. Power light is on, the one under it is not lit. Also, is it best to leave printer on all the time rather than turning on and off? Thanks.


MP480 paper jam by BurnZilla (11/29/09 10:12 PM) reply+4 + / -
Hey everyone,

I have a Canon, Pixma MP480, all in one printer scanner photo unit. I have had it for about a year now, with very minimal use (roughly 20 or so uses). I am getting a paper jam, with no error code. It only reads that the printer has no paper. I have tried air dusting the rollers, forcing paper through in order to push any blockage out, and have jockeyed the spring loading armatures for the paper. I have also tried running a heavier card stock and multiple types of paper through my printer, to no avail.

It seems as though the paper jam occurs on the center, main, roller when my printer tries to load the paper to print.

I am trying to avoid taking it to someone, and with some guidance can most likely fix the problem myself. If anyone has ideas or can help, it would be greatly appreciated.

Thanks,
BurnZilla


Re: Canon error codes by etr00403@yahoo.com (12/1/09 12:35 AM) reply+1 + / -
canon iR2000/iR1600 ,the problem is system error E000 pleas solve it


Re: Canon error codes by Slund (12/1/09 4:02 PM) reply + / -
I have a problem with my Canon DR-1210c scanner. It was warming up between each scan job so I downloaded the firmware update and it fixed that problem. Now I get a Lamp was over.(-4430) error between each page I scan. Any advice is appreciated this is getting really annoying.


ink cartridge by bigmama (12/2/09 12:29 PM) reply + / -
I have workcentre 940 xerox printer I just put new ink cartridge in it says can't copy no ink.


Re: Re: Canon error codes by maxi_r (12/6/09 12:01 AM) reply + / -
5 sec rule does not apply to all kinds of canon printers just for some models the manual says its 15 sec for mp 145


Re: Canon error codes by trigger1937 (12/6/09 8:07 PM) reply + / -
If you're talking about resetting the machine, unplug the power and let it set for 3-5 minutes.


canon copier code by Benmbarukh (12/14/09 6:28 AM) reply + / -
Pls smone help find code for canon color copier model iRC 2100.


Re: Canon error codes ERROR CODE 300 by vanillabaker (12/14/09 7:07 AM) reply + / -
I had this issue, ERROR CODE 300, and the problem turned out to be simple. The printer was already set up and connected under a different printer name - I had both IP4200 and IP4200-1 on my Mac, on Mozilla and Safari, respectively. YOUR PRINTER IS FINE, check the settings on computer for duplication of the printer. And make sure your kids don't mess with your stuff ;-)


Re: Canon error codes by sharonw (12/27/09 8:03 AM) reply + / -
Hi
my pixma mp600 is flashing green/amber lights & showing error message 6A00 has any one any ideas?


Re: Re: Canon error codes by drjudithvolpe (12/27/09 1:04 PM) reply + / -
I have the same machine. First it displayed 6A00, then 5100. The ink cartridge is blocked from sliding into place. I don't see any blockage on the tracts and there is no paper jam. Did you get any help.


Re: Canon error codes by trigger1937 (12/27/09 11:33 PM) reply + / -
drjud..... I believe your problem is that the purge unit is stuck out of place. Typically this happens when the "Wiper Blades" get stuck extended. It is too late tonight to write out all the instruction so I will do that tomorrow.


Re: Re: Re: Canon error codes by Anonymous (12/28/09 8:50 AM) reply + / -
Hi
Trigger1937 seems to be trying to send a message according to my email box but not showing as a posting yet. My machine seems to be doing the same as yours. Shame was working perfectly just before xmas!! Will keep looking for helpful postings.


Re: Re: Canon error codes by Anonymous (12/28/09 9:13 AM) reply + / -
Hi

Thats very kind of you - look forward to hopefully saving my printer.

Regards


Re: Canon error codes by trigger1937 (12/28/09 11:16 AM) reply + / -
drjudith,.... The insturctions I have for clearing this error condition are too long to post on this web site. So just click on my USER ID (my name) and send me an email. ONce I get that I will send you the instructions via email. If it fails to work we will try something else.


Re: Canon error codes by erik22 (12/29/09 3:29 PM) reply + / -
Please help!

I have a Cannon IP4600 and I didnt insert the ink tanks correctly the first time. I didnt push them all the way. Now, the printer makes a screeching noise when I turn it on and the print head wont move to the center, so I cant correct the placing of the ink tanks.

The code when trying to print is error Number : 5100

Thanks


Re: Canon error codes by trigger1937 (12/29/09 4:49 PM) reply + / -
erik22,... What you have done is created a JAM of the ink carts and the internal parts of the top cover. To fix this you may have to take the covers off. Hoever, you can try the following.

Open the cover an pull the power cord out. The use a flashlight and a long flat blade screw driver and try and press the ink carts down back into the carriage asm. Just do one at a time. You first have to make sure they are in the correct position and not hung up on the cover above. This is extremely difficult and has only a small chance of working. You may have to see if you can move the carriage by hand outward. Of course one or more of the ink carts will hit the top but you can press them down enough to get it move. Since it is not at the full parked position, it should move towards the left will very little force,... that is if it is not TOTALLY JAMMED.

If all of this fails, just click on my email and send me a note.


Re: Canon error codes by sharonw (12/30/09 5:02 AM) reply + / -
Has anyone any idea on the error code A600 for the canon pixma mp600. Heeeeelp


Re: Canon error codes by trigger1937 (12/30/09 9:23 AM) reply + / -
Sharonw,... This is error 6A00 not A600. IT is a position error in the purge motor during the initial purge cycle. I have a set of instruction on how to do a preliminary cleaning and testing of this condition. However, the instructions are too long to post on this web site. Click on my USER ID and send me an email describing the condition of your printer, how long you have had it, the ink you use, etc. Once I get the note I will send you the instructions so you can do further testing.


Re: Re: Canon error codes by erik22 (1/1/10 8:05 AM) reply + / -
Thank you!! It worked. Im back up and running.




Re: Re: Canon error codes by sharonw (1/2/10 8:49 AM) reply + / -
Many thanks for your help with error 6A00 my printer is back in use.


Re: Canon error codes by trigger1937 (1/2/10 9:05 AM) reply + / -
SharonW,... It would help many others if you would explain in some detail which of the instructions I sent you help to resolve your problem. Also explain exactly what the problem was.

Thanks


Re: Re: Canon error codes by Anonymous (1/4/10 4:51 AM) reply + / -
Hi, many thanks to Trigger1937 who gave me advice. My canon pixma mp600 was showing error 6A00. On receiving the help notes I had to use the manuel method. I unplugged the machine and moved the ink cartridges over to the left. This exposed three blades that where heavily covered in black ink. I cleaned them with a damp kitchen towel. I plugged back in and the printer came to life. The ink cartridges moved over to right and back to the centre of the printer with all their lights on. I did a test print which was not too good so put the printer through it's cleaning programme. Has worked ever since. I also sent this info to Drjudith who had the same problem and it has fixed her printer to. Many thanks twice over to Trigger1937. Sharon


Re: Canon error codes by tennvol91 (1/4/10 12:01 PM) reply + / -
I have an IR C5870 copier/scanner. When I try to scan to a network folder, I receive a message that the memory is full. It doesn't try to pull the docs through at all. I can copy without receiving any errors. I have a manual only for the copier part and it tells me how to clear copier memory, but nothing about clearing scanning memory. I've called my copier company and they have no idea. Please help.


Re: Re: Canon error codes by Anonymous (1/6/10 10:56 PM) reply + / -
Where part of the photocoier should I get this fuser? Plz I need ur help


Re: Canon error codes by trigger1937 (1/7/10 7:27 PM) reply + / -
I want to thank Sharon for her note above. She did what I asked her to do. She not only got her printer working she helps someone else with the exact same problem. That was very kind of her. This is the kind of help we need on this forum,.... where others help others and pass it along.


Re: Canon error codes by Anonymous (1/8/10 4:21 PM) reply + / -
I have a canon MX-310 and an eror message and alert button light comes on. Says I have a paper jamb in ADF but cannot find any . HELP


Re: Canon error codes by trigger1937 (1/8/10 6:32 PM) reply + / -
Anonymous,... I don't have any information about the MX310 but since all Canon MP or MX printers have a rear turn around, I would ask you to remove the rear cover and use a flashlight to examine everything looking for a small scrap of paper that was left behind after your last paper jam,... where you tried to pull the feeding paper backwards and only caused a much worse jam.

Also, open up the top cover and remove the ink carts and use the light to examine every part of the machine you can see looking for anything that may be jammed.

This is about all of the help I can provide as I will not work on any of the new "Throwaway printers that Canon has Produced". They are junk and it is not worth anyones time to even try and fix them. Maybe next time you will be for-warned and not buy a piece of junk.


Re: Canon error codes by Mukhta (1/10/10 1:52 AM) reply + / -
i have problem with my Canon IR 2000
when power on my Machine it displays this Error
"System Error E 000"


Re: Canon error codes by Alice James (1/11/10 9:06 AM) reply + / -
My printer continues to say "suspended" and will not print anything, however, I can make copies and fax. I have the Canon C3170U. The book does not list this error message. Can anyone help?


Re: Canon error codes by trigger1937 (1/11/10 7:01 PM) reply + / -
Alice,... I'm affraid I can't help you since I don't know what the C3170U is. It it is a laser printer, I'm not any help at all.


Canon error codes by Anonymous (1/26/10 5:10 PM) reply + / -
Hi,

I kept scanning down after sending my last message and see that more information to you is better. Here is a note I had prepared for help and also answers to your questions that you feel help in helping me. Again thanks....

I use the MP830 only very infrequently...probably having made no more than 25-75 copies since I've owned it. I use it to fax 4 times in a year, I print only rarely from it and have scanned about 25-50 times since I've owned it. This is all to say that the machine has been used very little in the 1 1/2 years or so that I've owned it. I am the sole owner, i.e. no one else uses it at all. Recently, was copying using the rear autosheet feeder when a sheet got stuck. I was able to get about 95 percent of it out, but a small piece remained. I checked the manual and did as it suggested, but no luck. Wrote the company about the error code 6A00. Tried all they suggested...no luck. Was able to slide heavy paper backwards from the front copy tray area to the rear paper tray. Believe I can see nearly all areas and I do not see the paper at all. I am fairly good with my hands so if I had some help I might be able to figure this out. What can you suggest? Thanks for the help

From your questions:

The symptoms of failure are that I can do absolutely nothing with it now...no printing, copying, scanning or faxing.

I sort of alternate between using Canon ink and Compatibles. I don't refill myself at all.

The printer is 1 to 1/2 years old.

By the way, what is the purpose of registering on this website?




Re: Canon error codes by moe (1/26/10 8:31 PM) reply + / -
This is what our techs use to clear unseen paper jams. http://www.fixyourownprinter.com/specials/misc/tools/S96

Just think, if everyone used Anonymous, it would get real confusing as to who we were responding to. Like in your case, which one is your last message? Also a lot of people request things, but they're anonymous so we don't have any idea how to email them. I've deleted hundreds if not thousands of requests to be emailed manuals. Of course all anonymous people share the same email address, don't you know?


Re: Canon error codes by whywhy (1/27/10 6:41 AM) reply + / -
Canon MF 4150 Laser printer, scanner, fax.
~1.5 years, lightly used, using the canon toner cartridges (2nd after the starter cartridge).

Tried to scan and red error light blinks with beeps, lcd display: system error e100.

cannot scan,print,fax.

turned power off and on, unplugged & plugged - still not working.

google "e100" and results refer to laser scanner but not directly referring to this model.
Is there a reset procedure for this model - as this unit power button is an on/off switch not a button you can press?

Thanks,


Canon LBP-4+ Service Codes 51/52 by Skip (2/12/10 12:13 PM) reply + / -
Old but until now rock solid laser printer. Print job progresses until Service Code 51 or 52 (random) appears and the process stops. Economically feasible to fix? Thank you,


Re: Canon error codes by gbcx (2/13/10 12:10 PM) reply + / -
I have a Pixma MP610 which has decided that it doesn't like the ink tank installed over 2 weeks ago (and has printed lots since) and is giving the message:

U150 The [following] ink tank cannot be recognised.

I have taken the tank out and replaced it several times and wiped the contacts with a slightly damp cloth... Unplugged it and, after a 30 second wait, plugged it in again, but nothing seems to help...

Any suggestions?


Re: Canon error codes by jimmy2353 (2/18/10 8:33 AM) reply + / -
I have anIRC 3200. I would like to get into the service mode to check the drums life. Can you tell how to do this?
Thank You.


Re: Canon error codes by Anonymous (2/19/10 11:25 AM) reply + / -
Need help fixing Error code E069 for Can IR600v


Re: Canon error codes by Anonymous (2/23/10 12:28 PM) reply + / -
e810 irc 624


Canon PIXMA MX860 by Susan333 (2/25/10 7:49 AM) reply + / -
We have had this printer for only a couple of months. It's worked great until now. We got an error that there was a paper jam. We removed the paper, but now we keep getting error code 5100. Also, today I was able to make a copy from this printer but the copy looks like it's been shredded and taped back together without the lines matching up...best way I can describe it. Any suggestions?


Re: Canon error codes by TBALL (2/25/10 5:12 PM) reply + / -
Canon mp560,3 months old, Original ink cartridges, All over 3/4 full (don't print often), Primarily used for scanning, Connected to MAC. When the machine is powered up, The scan (light) bar moves from left to right, and when it reaches the end of it's travel to the right side, It hangs, and the machine makes this gear tooth skipping ratcheting sound for 3-4 seconds, Then stops and the LCD displays error code 5011. The error message also says to turn machine off and back on. Upon doing this, the scan (light) bar then moves back to the left side, and the machine then behaves. This only occurs after the machine has been powered down for 1hr or more. Shorter time periods of power state, it seems to be ok...Thanx.


Re: Canon error codes MP610 Error Code 6502 by hammy83 (2/26/10 12:25 PM) reply + / -
I just refilled my ink cartridges which I have done a dozen times before. Suddenly I get Error Code 6502. It tells me to turn off the computer and turn it on again. The same code comes up. Manual says platen unit or logic. Anybody tell me what is going on here.


Re: canon mp600 error code by hammy83 (2/28/10 5:51 PM) reply + / -
My manual says: First turn off printer and turn it back on. If this doesn't fix it, it is the platten unit or the logic board.
Good Luck. I have the same problem with my MP610. If you find anything else out about this, let me know. Also I am very familar with cleaning the print head so it works. I made a bad mistake of accidentally putting HP ink in my canon printer. It plugged up my print head but good. I finally got it unplugged, but not until I used ammonia to clean it.


Re: Canon error codes by boylondon (3/1/10 5:21 PM) reply + / -
hi i have a 170 printer, and im gettin an error message 311 confirmation of registration. can anybody hepl with this


Re: Canon error codes by denizedee (3/2/10 5:35 PM) reply + / -
I am using a Canon Pixma i6000D ink jet printer. It is about 3 years old. I generally use Canon ink only, if they are out I'll use Staples brand ink instead. I don't refilled my ink , I always buy new carriages. I had experienced a paper jam, paper removed in tact. Everything seemed fine until i went to reprint my file. I have an "6a00" error message. Normally during boot up my printer moves from the far right to the left. The printer head seems to be stuck. Is there any fix for this oppose to replacing my beloved printer???






Re: Canon error codes by trigger1937 (3/2/10 8:50 PM) reply + / -
Denise,... Thanks for contacting me. I have sent to you via email a document that will instruct you on how to test your printer to narrow down and/or fix your current problem. I will be waiting for your response. It would also be helpful to post your results to this web site.


Re: Canon error codes by Marg Mc (3/4/10 2:13 PM) reply + / -
Hi I have a Cannon MP530 which has worked beutifully for the last 4 years (got it new). Now I have Error 5C10 on screen and 6A00 on the machine. The alarm light is blinking orange and when I open it up the cassette thingy that holds all the printer cartridges is not moving which it usually is. I only ever use cannon ink so please help?
thanks


Re: Re: Canon error codes by moe (3/4/10 2:38 PM) reply + / -
I'm guessing you didn't read the thread before posting. Here's another one that might help. http://www.fixyourownprinter.com/forums/inkjet/39177#250


Re: Canon error codes by Marg Mc (3/4/10 3:45 PM) reply + / -
Now now play nice! some of us are ignoramuses and need special ed! Anyway THANKYOU!!!! Printer MP530 now working again YEAH.
carriage always moved freely, never saw anything that remotely resembled a window wiper blade??? Used paper towel & warm water and pressed gently on carriage right area, could'nt see what I was doing but towel came away with lots of ink on it. dried it left it turned it on again - seemed to be working fine but stalled at actually printing. Went back - new paper towel new pressing gently, more ink came off. Then turned back on and printing sweetly so THANK YOU VERY MUCH


Re: Canon error codes by trigger1937 (3/4/10 6:38 PM) reply + / -
Marg Mc,... I'm very happy that you fixed you error condition and got your printer working. The work you did was just sufficient to clean enough sticky ink to allow the purge cycle to function. However, this is not going to last very long. I give you a month or two before it is back again. Even though your were not able to see what you were doing it was sufficient to free the wiper blades.

You can take a flash light and examine the inside right area while the printer goes through a power on/off cycle and you will be able to see the blades move forward and then back. The next time you need to use a warm wet rag to clean as much ink as possilbe.

If you have been doing a lot of "Cleaning Cycles" this may actually be creating the problem. Each time one of these cycles is done, you consume 20 times as much ink as printing one page. The excess ink is wiped of and most of it sticks to the blades.

You might want to consider learning how to take much better care of your printer,... and it will be there when you need it.


Re: Canon error codes by hammy83 (3/4/10 8:16 PM) reply + / -
Thanks for the tips. I discovered a better way to clean the print head. take the print head to a sink and wash it in hot but not too hit water, Wash it back and forth from front side to back side (thru the screen side and the outlet side until the water is clear. Then take ammonia in a spray bottle and do the same washing back and forth until the ammonia runs clean. Next take a spray bottle with distilled water and spray it back and forth in inlet and outlet sides. Finally dry it off with an absorbant paper or cloth that will not leave pieces of fiber behind. wipe the copper contacts dry but be careful not to toouch them with your fingers. Replace the printhead and the cartridges.

I have a problem now that when printing 8 1/2 x 11 photos, at the very end of the paper, the ink is leaving little streaks and the paper seems to be slipping a little bit as there is some areas that are not crisp and clear as if something is slipping.

also I just bought an MP560 that is similar to my MP610, but it operates a lot slower and takes the 221 ink cartridges. can this be sped up. also is there a way to reset the chips when you refill the cartridges?



Re: Canon error codes by trigger1937 (3/4/10 8:44 PM) reply + / -
hammy83,...I'm sorry you went ahead and purchased the MP560 without asking others about it. Any of the newer Canon printer that use the 221 ink carts are cost reduced printers that I would never recommend. As such I will not waste my time telling you about them.

As for you MP610, it was a great printer and if you knew how to take proper care of it, it would last forever.

Your printhead cleaning process is only different in all the ones that I have posted on this website in that you forgot to "DRY" the head by using compressed air to blow the water out from the back of the circuit board,.... which you can see and you can't get to with any kind of towel. You're lucky you did not short out the entire head. The water you used was sufficient and you did not need the ammonia bath. The distilled water was an elegant touch but still not necessary.

If you did not clean the purge unit and the wiper blades you probably just put the same sticky ink back on the bottom of the head.

Also, depending on exactly where you are getting the ink smudge on your paper, it could be coming from a totally different location,...like one of the waste exit tubes.

If you want more information, just contact me.


Re: Canon error codes by hammy83 (3/4/10 8:58 PM) reply + / -
Thanks for the tips trigger. I am impressed with the print quality of the MP560. I just don't like the slow speed. Are the print heads interchangeable between the MP610 and the MP560?

I would be grateful for more info on the problem on the end of the photo print page and the waste exit tubes.


Re: Canon error codes by RcJoLa (3/8/10 7:00 PM) reply + / -
I have a canon pixma IP6000D with the 6A00 error code -- I see Denizezee had the same issue on 3/2 -- but nothing posted on the forum as a fix --- Trigger1937 seems you have a document that may help, I'd love a chance to fix this printer.

I had 2 pretty simultaneous issues, first was running low on one of the ink cartridges and before I could change it out had a paper jam -- was the last piece of paper in the feeder and ended up going in crooked, edges got ripped up etc. I did move the printer carriage to the left and found a bit of paper jammed near the right, which has been removed. However error still persists and when the printer is powered on the printer carriage is not moving on it's own back into position. Help is appreciated!


Re: Canon error codes by RcJoLa (3/8/10 7:18 PM) reply + / -
Probleme solved!

I've only been trying to resolve this 6A00 error for about 4 hours-- and just as soon as I hit send to ask for help, I go back and mess around with the printer somemore and voila' it's miraculously cured!


Re: Canon error codes by trigger1937 (3/8/10 11:21 PM) reply + / -
RcJola,... You could really help others and yourself if you would be more specific and list exactly what you did the 2nd time to fix the problem. It was not magic as you have indicated.

There must have been one more piece of paper stuck somewhere and after many power on/off cycles it finally got moved to a place where it would no longer cause the error. I bet it is still down there waiting for the perfect time to say "Gotcha".


Re: Re: Canon error codes by Anonymous (3/9/10 8:42 AM) reply + / -
Actually, my problem related to my network. My switch was going bad and caused the printer to go into suspension. After 300 to the Canon Dealer, another 400 to our network company and a new switch,we have been working fine.


Canon PIXMA MX860 by Susan_333 (3/10/10 11:58 AM) reply + / -
We have had this printer for only a couple of months. It's worked great until now. We got an error that there was a paper jam. We removed the paper, but now we keep getting error code 5100. Also, today I was able to make a copy from this printer but the copy looks like it's been shredded and taped back together without the lines matching up...best way I can describe it. Any suggestions?


Re: Canon error codes by mandell (3/10/10 4:06 PM) reply + / -
I have a canon mx310
Every time I try to print it makes a strange sound and says, check printer while a green alarm light goes off and on.
It also says that the ink is low even though I just had the cartridges refilled.
any ideas?



Re: Canon error codes by bhay (3/10/10 8:24 PM) reply + / -
I have a cannon 300, got the ink refilled, error code of U162, what am I to do?


Re: Canon error codes by philly5706 (3/11/10 12:57 PM) reply + / -
Canon 300 what? They make many models with '300' in it. Be specific.

PK


Re: Canon error codes by trigger1937 (3/11/10 5:53 PM) reply + / -
Susan 333,... It sounds like you have not cleared all of the paper out of the path and the new sheet that is printing is getting humg up now and then in the path.

Pull the power cord and remove the rear turn around cover and use a flashlight to examine the entire paper path very close. Even the very smallest scrap of paper will interfear with the flow of paper and the resulting pintout will be distorted. Also look for the tiny paper sensor lever which is on the left side at the very bottom roller when viewed from the back. When you attemped to pull the paper out you could have bent or damaged this tiny black plastic lever.

The Canon MP860 is a great printer and you need to do all you can to keep it in top condition and working.


Re: Canon error codes by hammy83 (3/17/10 8:50 PM) reply + / -
I am having a problem with my Canon MP610. It prints beautifully, except at the end of an 8 1/2 x 11 sheet when I print a photo, it leaves lines at the very end. It does not do this when printing 4x6 photos or when printing non photos. Anyone have an Idea of how to fix this?


MP480 error 300 by Anonymous (3/17/10 8:52 PM) reply + / -
I recently changed the color cartridge for my MP480 printer and now im getting an error 300: printer does not respond message. I've tried turning off the printer, using the cleaning function and realigning but it still isnt working. Any ideas?


Re: Canon error codes by trigger1937 (3/17/10 9:39 PM) reply + / -
Anonymous,... You need to provide more information. Are the green/ornage lights flashing on the printer, or is the error message your are getting on the PC monitor.

The Service Manual for the MP450-MP460 does not mention any error 300.


Re: Canon error codes by ssalah (3/29/10 11:19 AM) reply+1 + / -
my printer canon LBP 3010 I need solve to problem service error/error code 100 0000 and thaks very mach


Re: Canon error codes by trigger1937 (3/29/10 12:57 PM) reply + / -
ssalah,.... I believe that the LPP 3010 is a Laser printer and I have no information on any laser printers. Most of this web site is for inkjet printer. You need to find the right area to post your question.


Re: Canon error codes by Denrol (4/3/10 12:18 AM) reply + / -
I have a brand new Pixma MX860 with the error code 5C20 showing. Can anyone help me fix this problem? Turning power off then back on didn't produce any result.


Error Code 9000 -- need help ASAP by AllisonL (4/4/10 4:31 AM) reply + / -
We have a Canon MP600 that was working fine until we got an error code 9000 that I can't fix. I have tried resetting the machine, unplugging, disconnecting the USB. I notice that several people on this forum have referenced this error code, and I know that it has something to do with the USB but...is there a fix?

We are trying to print Easter pictures of our babies in the NICU, for their parents. I hope someone can help us today, as Canon is conveniently closed (Saturday as well!).

Thanks in advance


Re: Canon error codes by hammy83 (4/4/10 2:38 PM) reply + / -
My book says light blinks 15 times. USB host VBUS overcurrent. The USB host VBUS is overloaded.


Re: Canon error codes by trigger1937 (4/4/10 6:06 PM) reply + / -
AllisonL,...Hammy is correct. Your only choice is to unplug the USB cable and unplug the power cable to the printer. Wait a few minutes and re-plug the power, and then plug the USB cable into a different port of your computer.

This error is sensing an over current condition in the Power that is supplied on most USB ports. This printer does not take ANY power from the USB port as some devices do,..so change the USB cable. Check the pins in both ends and at both connectors and look for any kind of a cross wire short or bent pin. If you have a Volt-ohm meter, remove the USB cable and check the continuity of each line end to end. The check each pin to pin for a potential short.

If all of this fails the probem could be on the logic card in your printer. This is not good news as this card as a repair part will cost more than you paid for the printer.


Re: Canon error codes by cdunlap713 (4/6/10 10:05 PM) reply + / -
My Canon MP530 shows error code 5C10. I have cleaned it, checked for jams, and changed cartridges. It goes thru its start up process, then clicks and goes off. Help!!


Re: Canon error codes by trigger1937 (4/7/10 7:47 AM) reply + / -
cdunlap,... The 5C00 error is a problem with the purge sensor not completeing a good inital cycle durning power on. This can be caused by 10 or more problems. The Canon Service Manual does not list the 5C10 error but any error in the 5C series is for the purge unit.

If you open the top cover the printhead comes to the center so you can remove and replace the ink carts. This must be true since your note above indicates that you were able to change the ink carts. This is a good thing because the head is not locked in the home position.

Open the cover and then pull the power cord out. Now you can move the head to the far left so you have more room to work on the purge unit. Put on some vinyl gloves and get a wet paper towel and test the wiper blades to make sure they are not stuck and clean them as much as you can. Use a flashlight and examine the purge pads to make sure they are still in place. Saturage them with warm water and blot them dry. Examine every part in their that you can see. You are looking for something that is out of place and may have been dropped into the printer, or a piece of paper that was left over from a paper jam.

Click on my USER ID above and send me an email. If your problem persists you are probably going to have to take the printer totally apart to get to the bottom of the purge unit and examine the purge cam and photocell/LED sensor.


Re: Error Code 9000 -- need help ASAP by Anonymous (4/9/10 3:43 AM) reply + / -
Thank you everyone! It is working now!


Re: Canon error codes by MCJCL (4/10/10 6:00 AM) reply + / -
IN mY printer only
The paper got jammed, but was then removed. After that it stopped working and the error code E2 came on

the right roller were absorbing the paper.. the left side aren't. also the paper doesn't came out at all & it shows E2, and then it showed E3 when theres no jammed paper insisde .. can someone helps us fast !


Re: Canon error codes by trigger1937 (4/10/10 8:17 AM) reply + / -
MCJCL,... First you need to tell us what printer you have. The error codes mean nothing to us until we know which printer and model number.

There is a sensor on the left side and this is what tell the printer logic card that there is a jam or not. If you cleared the initial jam and reset the printer and tried to print something again, it may not even try to feed more paper since the sensor is telling the logic card that there is still paper inside.

You may be forced to take the printer apart and fix the sensor.


Re: Canon error codes by leemz (4/11/10 3:35 AM) reply + / -
Can someone assist me on my printer pixma ip4700,its showing a message absorber full and flashing the green and orange light continuously. please help!


Re: Canon error codes by leemz (4/11/10 4:16 AM) reply + / -
Can someone assist me on my printer pixma ip4700,its showing a message absorber full and flashing the green and orange light continuously. please help!


Re: Canon error codes by trigger1937 (4/11/10 1:50 PM) reply + / -
leemz,... I don't have the manuals for the iP4700 but I do have them for the iP4500. Canon forces this error when you have printed and consummed the maximum amount of ink. It normally takes a very long time to get to this point. Canon has determined that once the amount of waste ink dumped reaches their limit, it is time to clean the entire machine. This is why they lock up the machine such that it will need to be serviced and totally cleaned inside. However many people have found out how to "Reset" the waste ink error and just proceed. This can be done but it is just asking for major problems down the road.

If you want to know the correct thing to do, just click on my user id and send me an email.


Re: Re: Canon error codes by Anonymous (4/12/10 10:41 PM) reply + / -
E000064-0000 CANON IR3300 ERROR RESULT


Re: Canon error codes by trigger1937 (4/13/10 10:31 AM) reply + / -
The above post by Anonymous is not worthy of any reply.


Re: Canon error codes by hammy83 (4/13/10 10:34 AM) reply + / -
you can say that again.


Re: Re: Canon error codes by Anonymous (4/14/10 11:40 AM) reply + / -
I have Canon Mp150 with E27 error code. Used this sequence. Doesnt fix it. Any ideas on how to replace (and get) or clean pads?


Re: Re: Re: Canon error codes by moe (4/14/10 11:54 AM) reply + / -
If you can't reset it, what good would it do to replace or clean the pads? You would still have the error code.


Re: Canon error codes by trigger1937 (4/14/10 5:33 PM) reply + / -
Moe is absolutely correct. It has to be reset. However, my understanding of the low cost new models of the Canon MP series does not use the age old Power switch & Resume switch reset sequence. These newer printer require a "Reset Software Package" that is almost impossible to find. The result is that this forces the owner to find a Canon Repair Center ( which have dissapeared faster than the your income tax refunds). People with these low cost printer soon discover that the service costs more than buying another new printer,... so on and on it goes.


Re: Canon error codes by hammy83 (4/14/10 9:14 PM) reply + / -
I have one of the low cost printers and it is not near the machine as my MP610. But it only cost $100 so when it goes bad, I'll just buy another one. You can refill the ink cartridges, but you can not reset the chips in the cartridges.


Re: Canon error codes by leemz (4/18/10 3:24 PM) reply + / -
hie trigger what should i do


Re: Re: Canon error codes by moe (4/18/10 7:40 PM) reply + / -
Didn't he tell you to send him an email?


Re: Canon error codes by Anonymous (4/19/10 4:15 AM) reply + / -
canon pc1156 power shot A 410
3.2 mega pixel
ERRORE 18


Re: Canon error codes by trigger1937 (4/19/10 8:06 AM) reply + / -
Anonymous,... I don't believe anyone on this website can answer qustions about digital Cameras, especially an old one like the A410. You need to find a website that deals with Cameras.


Re: Canon error codes by ldemos27 (4/19/10 10:20 AM) reply + / -
For a Canon 3300G

Printer/Fax/Scanner

My error is E000007-0000

Anyone know what this is


Re: Canon error codes by hammy83 (4/19/10 8:36 PM) reply + / -
Thanks Trigger. I received my repair manual in the mail today. I also bought another MP610 on the internet yesterday for $34. supposedly supposed to be like new. Came out of Calif a seller named "newopenbox" hammy83


Re: Canon error codes by trigger1937 (4/19/10 8:50 PM) reply + / -
Hammy,.. I don't see how anyone could sell a good printer for $34. It must not have come with ink or the printhead was missing. Anyway, good luck with it. Since you have my Repair Manual, you can check it all out to make sure. Do you mind me asking where on the internet did you find it? YOu can just send me an email and we won't have to post that info here.


Re: Canon error codes by hammy83 (4/19/10 11:53 PM) reply + / -
Trigger. That manual is the best I have ever seen. It is worth its weight in Gold. I will email the other question. hammy


Re: Canon error codes by Anonymous (4/20/10 7:28 AM) reply + / -
I have a Copier/printer/fax/Scanner it is a Canon IR Runner3300. We were trying to do some copying yesterday when it stopped midstream and flashed error code E000007-0000. I was instructed to turn off and on. And if error did not go away then to call service. Any ideas to this error.


Re: Canon error codes by trigger1937 (4/20/10 7:35 AM) reply + / -
Anonymous,.. I'm not sure but I believe the IR3300 is a Laser printer and I'm sorry but I have never worked on them. You will have to take it to Canon or take it apart yourself. You would at minimum need the Canon Service Manual to do that.


error check printer 5b00 by namrif (4/26/10 3:30 AM) reply + / -
i have problem with my printer..error code check printer 5b00..how to fix my printer..please send me the way how to resolve that problem through my email (namrif19@yahoo.com)

thank's
namrif


Re: Canon error codes by trigger1937 (4/26/10 10:49 AM) reply + / -
namrif,...First off you did not list what kind of printer. Not all of the Canon printers are the same. However, the 5b00 error code for MOST all Canon printers is the "Waste Ink Error Full" error. This means that the printer needs service, and will stay locked down until the Reset has been applied. The problem is that most people just apply the reset and never service the printer and sooner or later this will cause much bigger problems. There a dozens of things inside the printers that require serious printing and Canon decided to combine them all into one error code for the waste ink error. This is because to get at the waste ink pads in the bottom of the machine, Canon knew that the entire machine would have to be disassembled, and therefore the Service Personnel would have access to clear ALL OTHER KEY PARTS of the maching.

The bad news is that many people have gained access to the reset code that the Service Personnel used to reset the error conditoin ONCE THEY HAVE COMPLETED ALL OF THE CLEAN UP AND ARE RESETTING THE MACHINE WITHOUT EVER DOING ANY CLEANING.

I have sent more information to your email address. Read it over and let me know what you want to do. Also you need to let me know what kind of printer you are asking about.


Re: Canon error codes by chicks74 (5/3/10 1:26 AM) reply + / -
Can someone please help me...I have just purchased a Canon 9500 printer (brand new) and it will not feed paper through the rear tray. It tries to pick it up but it does not feed through? I have been feeding paper through the front tray but desperately need to print onto A3 paper and can't seem to do this through the front tray.
Now to add to my woes the printer is bringing up a b200 error code. I have turned the printer off and done as they have said but it has not fixed the problem. I have a photography competition and I need my photos printed asap so any help would be appreciated. Not happy considering I have just purchased this printer :(


Re: Canon error codes by trigger1937 (5/3/10 9:34 AM) reply + / -
Chicks74,... Of course you know if it is still new the right thing to do is to take it back a get a new one.

Since you don't have time for that then here is my other suggestion.

Open the rear access cover and use a flash light to examine the pinch rollers and the large feed roller for anything that might be causing the jam, such as a paper clip, staple, piece of string, your cat's favorite toy, etc. If you ever had a paper jam there may be a small piece of paper still stuck somewhere. Look for anything that does not belong there. The sad news is that many times you can't get at most items obstructing the lower rollers and the printer would have to be taken apart.

Your only choice may be to get your photos printed at Staples and return the printer. Call Canon at the number on your documents and they will send you a new printer.


Re: Canon error codes by Anonymous (5/8/10 1:03 AM) reply + / -
hi i have this problems with my printer
error:
the type of print head is incorrect.
install the correct print head.
model:mp510
this error is on the printer monitors.
please help me.
tnx


Re: Canon error codes by hammy83 (5/8/10 9:32 AM) reply + / -
Trigger. My bargain MP610 printer from NewOpenBox may not have been such a bargain. I have not tried it out yet, but It came minus the power cord, the print head, the ink cartridges, the installation disks, and the owner's manual. I am corresponding with them now to see what they will do. At the very least, it should have included the power cord and the print head. If they will do nothing, then I will give them a very bad feedback rating.


Re: Canon error codes by trigger1937 (5/9/10 10:28 PM) reply + / -
hammy83,... I'm affraid you should have asked them before you purchased it. The power cord is not an issue as they are standard at just about any little computer store. The printhead and ink carts will cost you close to $100 or maybe even more. The real problem is even if you get a new head and all the ink carts and install them, the printer may not work. Most of the time when a store gets a printer back on warranty, they don't send it back to the factory, they just wholesale it to people like NewOpenBox. Somewhere along the line the first thing that gets ripped out of the printer is the ink followed by the head, as people know how much they are worth.

If you want a decent printer just contact me.


Re: Canon error codes by hammy83 (5/10/10 6:53 PM) reply + / -
I my have been taken by NewOpenBox. Nothing in their advertisement said anything about the printhead not being included or being included. I installed the printhead and ink cartridges from my other 610 printer. When I turned it on, It asked what language. I selected English. Next it said that it had to realign the print head. I pressed OK. It said this might take 13 minutes. 30 minutes later it was still thinking. I pressed the reset button and got to the main menu. I have tried to print photos from the computer (it says I am connected to the printer). I have tried to copy from the platen, I have tried to scan, I have tried to print from photo data cards. I says it is doing all these things, but nothing happens. I will try to install it from another computer using the installation disks from my other 610. If this doesn't work, I will know I was sold a defective printer. Do you have any ideas?


Re: Canon error codes U052 for a M610 by huru (5/19/10 8:41 AM) reply+2 + / -
Hi. My issue is this. recently I changed the empty inks out & replaced them with 3rd party inks., but I dont think the printer recognised the new ink chips (calipo..?) So then I purchased the right inks put them in havent used it now for about 2-3 months n tonite i really needed to scan, but the error message that comes up is the U052 (The type of print head is incorrect. Install the correct print head.") I have pulled the print head out according to the setup sheet & put it back in & installed the correct inks again, it comes up with the same message still.
What are you recommendations please..??
Have I done something by putting in the 3rd party inks & their chip has caused damage to the print heads..??
Can I use Metholated spirits to clean the heads..?? or another cleaning solvent..??

The only other issue has been that i want the printer to use the black ink used for general printing & not the one used for color in fotos, but it seems to prefer the "color" ink. Other than these 2 problems it has been a great machine that has printed about 400-500 DVD's & a dozen or so fotos.


Re: Canon error codes by stephnie (5/19/10 9:29 PM) reply + / -
I have a Canon IP4300 and its green and orange LED blinks alternately. When I tried to print it shows service error B200 I cleaned the waste tank and other sensors but error still the same. Please help me on this.


Re: Canon error codes by trigger1937 (5/19/10 11:41 PM) reply + / -
Stephine,... The B200 error is say that the VH or High Voltage level used for driving the printhead is out of its normal range. It is either too low or to high. In either case it is wrong. The error could mean a faulty power unit or a bad sensor on the logic card. Unplug thepower cord and wait several minutes then put it all back together and power on. It the error comes back you need to find someone to test it.


Re: Canon error codes by trigger1937 (5/19/10 11:51 PM) reply + / -
Stephine,... The B200 error is say that the VH or High Voltage level used for driving the printhead is out of its normal range. It is either too low or to high. In either case it is wrong. The error could mean a faulty power unit or a bad sensor on the logic card. Unplug thepower cord and wait several minutes then put it all back together and power on. It the error comes back you need to find someone to test it.


Re: Canon error codes by stephnie (5/22/10 10:07 PM) reply + / -
Thanks. I tried to unplag it and put it back the next day but unfortunately, error is the same. Anyway, im planning to buy another unit. is it wise to buy the same model? or is there any model that you could recomend?


Re: Canon error codes by craftech (5/28/10 2:02 PM) reply + / -
MP830 (refurb direct from Canon). Called them while under 90 day warranty re: Error Code 5010. Told me how to reset it which seemed to do the trick until recently. Now I am experiencing the increased frequency of this error code that others on the internet have described with Canon All-In-One printers. Despite that it is known that it represents a "scanner" error code no one seems to have come up with a solution that I can find. The printer is around a year old with only moderate usage.

Any suggestions?

Thanks


Re: Canon error codes by rpmunday (5/28/10 11:02 PM) reply + / -

My BJC 85 gives a code 8 on start up. This is a replace printhead? correct? Does that mean with a new one, or withdraw it and clean it, then replace it...
Now, how do I get the printhead centred ? It stays to the right under the cover. Can someone assist a layman please> Thanks.



Re: Canon error codes by Bob_wright (6/2/10 7:12 PM) reply+1 + / -
Hi, I have a canon pixma MP760. About 2mths ago I got this error Message: The Type of Print head is incorrect. Install the correct print head. I was advised by a sales person in the computer shop to give the Print head a good clean and it should fix it, he even showed me how to remove the Print Head. I done this and it worked for about a month, then the same error. Again I carried out the cleaning. It worked for 3 days, Now I cant get it to work at all. I have used New Canon Inks each time I cleaned the head. Can anyone help or am I doomed to buy a new print head. Bob_Wright


Re: Re: Canon error codes by hammy83 (6/2/10 8:24 PM) reply + / -
In the bathroom or kitchen sink, run the print head under very warm, not hot, water. Rinse it from both sides until no more color comes out. Then take windex in a spray bottle and spray into both sides until no more color comes out. Then take ammonia in a spray bottle and spray it in both sides until no color comes out. Then put it back under the facet and again rinse from both sides under warm water. Finally dry out the print head with a tissue paper that does not shed alot, taking care not to touch the little copper plates and try not to wipe the print screens directly. Lastly, take a computer compressed air can and blow dry around the electronic components. Also you should learn how to fill your own cartridges with bulk ink being careful to only buy from reputable dealers that know which ink goes in which cartridge. Putting the wrong ink in the wrong cartridge can plug up your print head screens (for instance putting HP ink in Canon cartridges). There a definite art to refilling cartridges but it can save you a ton of money if you print alot of color pictures. Some cartridges can be reset with a resetting device. Good luck


Re: Canon error codes by trigger1937 (6/3/10 6:00 AM) reply + / -
Hammy83, Most of what you suggested is good advice, all except the use of Windex and Ammonia, you don't need to use either of these as warm water is the mest. Pure Ammonia can harm the head and Windex already contains ammonia. The key is to get the head totally dry before you put it back.

Also, you need to examine the fine contacts on the front of each ink cart and the tiny pins inside the carriage that mate with the ink cart. If any of these pins get dirty or covered in ink you can get the same error.

If people don't have compressed air, then use a hair dryer set on low temperature and high speed air to dry the head. It may be best to let it dry overnight.


Re: Canon error codes by Andrew 2323 (6/3/10 6:54 AM) reply + / -
I have a service error 5C10 re my canon mp530 printer. Can someone help or advise?
Andre


Re: Canon error codes by hammy83 (6/3/10 9:58 AM) reply + / -
I have had instances when warm water just didn't cure the problem. After I used windex and ammonia, more colored ink came out and that cured the problem. This was when I accidentally filled a cartridge with HP ink.


Re: Re: Canon error codes by Mergatroid (6/9/10 9:25 AM) reply+1 + / -
You should not forget to tell these people that when they reset the absorber full errors without replacing the absorber they can end up with ink all over their desk when the absorber overflows.

Resetting the error is fine to finish your print job, but either the absorber should be replaced or the entire printer should be replaced if it's a low end inexpensive printer. Otherwise, that ink can stain desks, hands and clothing pretty good.


Re: Canon error codes by MPZMail (6/10/10 12:55 PM) reply + / -
You can try installing a program called 3D Print View (www.3dprintview.co.uk). This scans your printers and lets you know if there are any probs!

Hope it helps!


Re: Canon error codes by hammy83 (6/10/10 1:01 PM) reply + / -
First place, don't do the cleaning function any more than you have to and never do the deep cleaning. If you are having problems with the print head, take it out and clean it as described above. Also leave your printer on all of the time because everytime you turn it off and restart it, it does a cleaning routine. Also print something out at least every couple of days if possible. This keeps things from drying out.


Re: Canon error codes by RP Munday (6/10/10 4:05 PM) reply + / -
Can someone tell me how to get the printhead out of the BJC85 please.
To get the head centred I have to manually tug it there. Does this damage anything? It seems to reset and go back to the right when I turn power back on again. But I cant figure out how take the printhead out so I can inspect or clean it.


Re: Canon error codes by angels29 (6/17/10 6:33 PM) reply + / -
Hi,can someone help me to fix my ip4700, every time i turn it on, one piece of paper was fed even though i didn't send any document.And the green and orange light was continuously blinking, that's why i can't print any document.


Re: Canon error codes by trigger1937 (6/18/10 10:30 AM) reply + / -
Angels,... Try pulling out the power cord and waiting a minute and then put it back. If the error continues you may have a problem with the internal gears out of alignment, or the rear paper sensor things that there is a sheet of paper stuck and will try and spit it out. YOu need to tell me exactly what the blinking lights do and count how many. There are two modes, one is with Alternating green-orange, and the other is sequential orange followed by one green.


Re: Canon error codes by angels29 (6/18/10 7:45 PM) reply + / -
Thank you trigger1937,the green and orange light was blinking alternately 5x,stop at green light in 5 sec, then alternately blinking again.


Re: Canon error codes by trigger1937 (6/18/10 10:11 PM) reply + / -
angels29,.... The 5 alternate blinks of Orange and Green is a Service Call error condition from the rear tray cam sensor. This could be caused by a simple scrap of paper lodged in the lower feed rollers. It could be a very small piece of paper that is jammed and disrupting the rear sensor.

Remove the rear turn around cover and use a flash light to examine the rear feed roller for anything. It could be paper, or your Cat's toy, a paper clip, staple, piece of tie string, etc. You may want to contact me directly by clicking on my USER ID and send me an email.


Re: Re: Canon error codes by angels29 (6/20/10 10:01 PM) reply + / -
thank you trigger, i will check for it


Error 6C10 on ip4700 by ade24 (6/24/10 1:52 PM) reply + / -
Hi,

I have a 2 month old ip4700 that has stopped working with a 6C10 error code. I have tried disconnecting the USB and power cord) to no avail. The error flashes the green and orange LEDS alternatively for 23 times, then a lag of about 3 seconds followed by the sequence again. Am I seeing the ink absorber issue, and if so is this a design fault? Surely I should not have this error code yet. I have had minimal use out of the unit - probably 300 pages of A4 text and about 40 A4 colour prints. If this is a design feature then I am not too pleased.

Thanks for any advice.

Cheers

Ade


Re: Canon error codes by trigger1937 (6/24/10 9:45 PM) reply + / -
ade24,... I don't have the manuals for the iP4700 but I do have them for the iP4500 and there is not error for 6C10. I suggest that you pull the power cord out and wait 3 minutes and put it back and power on again and see what you get. Are there any other symptoms you can tell us about.


Re: Canon error codes by jwives (6/28/10 11:58 AM) reply + / -
I have a Canon i900D and just got an error message of 5200.
Anyone experience this before? Help!!


Re: Canon error codes by trigger1937 (6/28/10 4:14 PM) reply + / -
jwives,... I don't have the info on the i900D but in reviewing that printer it seems to be the for runner of the i960 which i do have. the 5200 error code means "Excessive Heat Temperature". This general signals a defect head which was burned out by printing when one or more of the ink had run dry.

You may be able to order a new head from Canon Parts department at 1-866-481-2569. Ask for the Parts department and tell them this will be a Credit card order.


Re: Canon error codes by Macpiper (6/28/10 6:29 PM) reply + / -
model MP540
ERROR 311 AND 6000
I can sometimes print a copy , less often it will print from the Mac but now I just get these messages. I use Canon Ink or Cartridge World. I don't understand what wiper blades, purge pads pr waste ink are or what to do about them. I just want to copy and print from my computer and have not yet tried the scanner or photo printing. Have I bought the wrong printer/scanner.? I hope to be able to use all its functions eventually.
Printer Error message 311 asks me to eliminate the error but as they do not supply an explanation of their Error messages, how can one respond.


Re: Canon error codes by trigger1937 (6/28/10 8:07 PM) reply + / -
Macpiper,... I can find any reference to error 311, can you double check the number. The 6000 error covers a lot of items.
There is some kind of obstruction in the line feed timing. It could be as simple as an ink spot on the LF timing disk, or one of these;

1) Smearing or scratches on the LF slit
film;
clean the LF slit film.
2) Foreign material or paper debris in the
LF drive;
remove foreign material.
3) Cable connection
4) Part replacement:
- LF slit film
- LF timing sensor unit
- Paper feed roller unit
- Logic board
- Paper feed motor

Since you don't know how to take the print apart, most of these things you need to check require you to get the printer down to the bare chassis.

However, before you do that, here is my suggestion.

Open the top cover and when the head comes to the center, pull out the power cord at the rear of the printer. Now you will be able to move the carriage in either direction to get it out of your way. Take a flash light and start to examine everything in the cart path that may be restricting the paper feed. Look for any kind of a paper clip, staple, piece of string, your cat's favorite toy, bits of paper, anything that could disturbe the timing.

If you don't find anything, click on my USER ID and send me an email and I will respond.


Re: Canon error codes by Andras (6/30/10 7:36 AM) reply + / -
My IP4600 printer's orange LED flashes 5 times. I can't use the printer. Any advice how to fix it? Cheers, Andras


Re: Canon error codes by Ulga (6/30/10 8:20 AM) reply + / -
Hi,

Can someone assist me please?
Printer: MX7600

I need to make some scans, but getting the error message U172 "Printer detected ink out condition. Replace the ink tank".
I don't need to print or copy at this time, so wondering if I can scan with no ink tank replaced?

Thanks...


Re: Canon error codes by trigger1937 (6/30/10 5:22 PM) reply + / -
Andras,...The 5 orange consequtive flashes is telling you that the printhead is not being detected. This can happen in two ways,... 1. The head is defective or burnt out. 2. The contacts on the rear of the head and inside the carriage are dirty and the signal needed is not getting passed on during the power on diagnostics.

To test the basic diagnostics, remove the inks and the head and unplug the printer. Wait a few mintues and plug the power back in and close the head. You should not get the same error condition. Clean the contacts and put the head back. If the error comes back you have a defective head.


Re: Canon error codes by trigger1937 (6/30/10 5:24 PM) reply + / -
Ulga,... The answer is no,.. the printer will not function as long as it thinks it is out of ink.


Re: Canon error codes by Pickett (7/8/10 4:37 PM) reply + / -
Hi. I have a Canon MX860 and am trying to use it wireless. Have had it for 1 1/2 years. I just changed my Internet modem to a faster speed. Now the Error Code is 306 communication error. Called my server - they said the old wireless modem was probably set for WEP the new one is WPA. Anyone tell me how to change it? Or fix it? HELP! Thanks in advance.

Mary


Re: Canon error codes by trigger1937 (7/8/10 10:03 PM) reply + / -
Pickett,... You need to contact your Wireless router mfg or download their installtion process. WPA is a much more sophisticated Security Identification process for you wireless network. It will not allow anyone to gain access to your network, inlcuding you or your laptop, or PC, unless they now the Security phrase that you set up. Every mfg. of wireless routers has a default URL address such as 196.168.0.xxx. This is always printed on the bottom of your wirless router. There is also a default Security set of numbers that may be 10-12 digits long.

Download the manual for your wireless router and read it over. If you can't figure it out, look up the contact phone number and call them. They will help you set it up.




Re: Canon error codes - B200 and 5010 by Tasweb (7/10/10 3:28 AM) reply + / -
Your doing a great job here Trigger, so hopefully you can help me. I have a Cannon MP600 that has performed perfectly for a few years but now gives a B200 error briefly on power on then quickly changes to a 5010 error.

From what I have read here the B200 may indicate an issue with print head voltage?

I didn't realise until I read your comments here that leaving the printer turned off was a bad thing. It is in a hall cupboard so I always turn it off when I'm not using it.


Re: Canon error codes by trigger1937 (7/10/10 9:27 AM) reply + / -
Tasweb,... The B200 error is in fact the VH (High Voltage) error from the printhead, which could mean many things such as a defective head, or a bad power adapter, or an open cable from the power or any one of the cables to the head, or a dirty contact on the back of the head.

The 5010 error is the "Scanner Home" position sensor. This means that the Scanner glass inside and the sensor is so dirty that at each power on when the printer trys to position the scanner at the home position, it can not find it. It will keep trying and finally give up.

So it seems you have several difficult problems. I would first try and clean the contacts on the back of the printhead and inside the carriage with Isopropyl Alcohol, or clean warm water. As far as the Power Adapter, you can pull this out from the bottom of the printer by releasing to finger tabs. Part of the cable and connector will come down with it so you can see if they still have a solid connection. Just replug it and put it back and try the power on cycle again.

To fix the Scanner you are going to have to take the printer partially apart and to do this you may need my Repair Manual. Click on my USER ID above and send me a note and I will respond.


Re: Canon error codes 6A00 on MP780 by lcchristel (7/11/10 6:04 PM) reply + / -
Canon Pixma mp780 4.5 years old
Have erroe code 6A00. Alarm lamp flashes continously locking out all funcion buttons as feed switch image quality etc. Print carrier will not move or print.. no paper jams and replaced ink cartrages. Read all the tips on error 6
A00 Have tried to reach hidden codes... saw briefly messages like response error 100 coppen failed to purge, clean vacume and ##357
Is the print head assemly on this machine removable? How do you remove the side covers on the machine?
I have repaired machines and tyewriters for years. Pleae help me here with this printer. Thanks for any information.


Re: Canon error codes by trigger1937 (7/11/10 11:35 PM) reply + / -
Icchristel,... The 6A00 error is the result of some type of jam between the moving parts in the purge unit and the Carriage unit which holds the head. If you can open the cover and get the head to move the center, you at least have a chance to clear the jam. Click on my USER ID and send me an email and I will send you a process to help clear the jam.


Re: Canon error codes by SarahG (7/22/10 6:09 PM) reply + / -
Hello,
I have a canon mx860, and when I print it is completely unaligned. I tried print alignment, deep head cleaning and pretty much everything under the settings. It still persists to print wobbly. Can someone PLEASE help me!?!?!?!?!?


Re: Canon error codes by trigger1937 (7/22/10 9:40 PM) reply + / -
Sarah,... I will send you an email which will provide you with my address. Scan a copy of one of your prints and save it as a jpg image. Then send me back an email to my address and attach the scanned image. I will respond.


Re: Canon error codes by tattooluva (7/26/10 1:08 PM) reply + / -
I have received error code E000002-0000, what does it mean...help please?!


Re: Canon error codes by philly5706 (7/26/10 2:47 PM) reply + / -
Well that would all depend on what copier it is. My crystal ball is a little fogged up today.


Re: Canon error codes by izte (7/28/10 11:55 AM) reply + / -
trigger help me my printer canon pixma mx320 display error Uo51 colored, any idea what does it means?thanks.


Re: Canon error codes by trigger1937 (7/28/10 7:27 PM) reply + / -
izte,...This error code is telling you that a particular ink cart you have installed is not the right one for this printer. Try a different ink cart. Check and clean the contacts on the ink cart and inside the printhead. Remove and clean the contacts on the back of the head.

If all of that fails, remove all ink carts and pull out the power cord and let it set for 3 minutes, then plug it back and turn on the power. Now install one ink cart at a time and see if you get an error after the first ink cart. Then continue on with the others. If you still feel you have the right ink cart and in the right position, then try another new ink cart.


Re: Canon error code 511 by marineland (7/30/10 11:53 PM) reply + / -
our canon IP6700D is displaying error code #511 - can anyone tell me what that means and how to fix it please?


Re: Canon error codes by mailexpert (7/31/10 1:39 AM) reply + / -
My mp510 printer does not start. It shows the canon logo and blinks 10 times. I entered factory mode1 but it shows no menu. Just "factory mode 1" I tryed another combination of keys and it shows just the title in the up left corner: "Canon". Any idea what to try please?


Re: Canon error codes by make a start (8/2/10 6:27 AM) reply + / -
have canan image runner 3300 trouble code 000002-000


Re: Canon error codes by make a start (8/2/10 6:30 AM) reply + / -
canon image runner 3300 trouble code E000002-0000


Re: Canon error codes by tattooluva (8/2/10 8:05 AM) reply + / -
I have received error code E000002-0000 on a Canon Image Runner 3300, what does it mean...help please?!
As soon as the copier is turned on the error code shows up. It won't let me hit any key on the copier. Help please!


Re: Re: Canon error code 511 by sue craig (8/2/10 1:31 PM) reply + / -
Sorry - the error code is 5110 on the IP6700D. Anyone know the next step I need to take?
Thanks


Re: Canon error codes by BAB (8/2/10 3:29 PM) reply + / -
5110 is a lift mechanism, have you attempted to fix this unit yourself? Pulled connections off the logic board, and maybe put them back in the wrong place? Thats a very rare error unless the connections are in the wrong terminal!

BAB
Authorized Canon Tech


Re: Canon error codes by trigger1937 (8/3/10 1:20 PM) reply + / -
sue craig,... The 5110 error is a BAB has indicated. It is rare but I have had several of them. It could be simple to fix, or it could require you take the printer apart. I own a iP6600d which is virtually identiacl to your 6700. At the front of the machine is the CD Tray door, and you may not be aware of it but yes that printer can print on standard "Printable" CD. I print all the labels for all the CD's I make.

When that door is openned it "Raises the internal carriage" to allow space to print on the CD's. There are two tiny plactic levers on both sides of the CD door and these lever are what actuall raise the carriage. If they fall out or somehow become dissengaged the carriage will not lift but the printer things it should. The bad news is that if they are missing they are probably inside the printer base.

Click on my USER ID and send me an email. I send you back some pictures of these parts and show you where to look for them on your printer. Then we can decide what to do next.


Re: Canon error codes by trigger1937 (8/3/10 6:08 PM) reply + / -
Mail Expert,... Sorry for the long delay,...I've been out of town.

Anyway the 10 flashes and B200 error code is the VH voltage error sensor from the printhead. You can try and remove the printhead and clean the contacts but 97% of the time you have burned out one or more nozzles and therefore the high voltage to the printhead has been shut down. The printer won't do anything. One way to prove this is to remove the ink carts and the printhead and unplug the power to the printer. After a couple of minutes, plug the power back in AFTER you have closed the locking lever on the carriage and closed the cover. The printer should come on, and it may come back with the same error or it may come back with a full green light and tell you to install the printhead. If you put the head back and get the same error you have burnt out something in the head.

You probably did this by continuing to print pages after one or more of the ink carts went rather dry. Call Canon and buy a new printhead,... or search for a new printer.


Re: Canon error codes by tattooluva (8/6/10 9:05 AM) reply + / -
I have received error code E000002-0000 on a Canon Image Runner 3300, what does it mean...help please?!
As soon as the copier is turned on the error code shows up. It won't let me hit any key on the copier. Help please!




Re: Canon error codes by tattooluva@gmail.com (8/6/10 9:07 AM) reply + / -
trigger1937(or any expert), Can u help me if possible I really really need it...thx?.
I have received error code E000002-0000 on a Canon Image Runner 3300, what does it mean...help please?!
As soon as the copier is turned on the error code shows up. It won't let me hit any key on the copier. Help please!




Re: Canon error codes by philly5706 (8/6/10 5:08 PM) reply + / -
From the service manual:

Heater temperature error (fails to reach
specific level; inadequate increase)

HtH

Philly


Re: Canon error codes by trigger1937 (8/6/10 10:15 PM) reply + / -
tattooluva,...I don't work on any of the Laser Printers and I have no manuals or any information about them.


Re: Canon error codes by farhan (8/8/10 1:20 AM) reply + / -
i have a canon ip2770 with ciss. and now it cannot print and show error 5100. how to solve it trigger..


Re: Canon error codes by darzq (8/8/10 1:35 PM) reply+1 + / -
I have a Pixma Pro 9000 and we've been using it regularly with no problem, up to and including yesterday. It's now telling me I have a paper jam (three flashing yellow) but there is no paper jam, and I can't seem to clear the error and resume printing.

Any suggestions?

Thanks,
Dar


Re: Canon error codes by trigger1937 (8/8/10 8:35 PM) reply + / -
darzq,... There is a tiny plastic paper sensor in the feed roller path. It is very easy for this lever to get stuck in the "up" position, which tells the logic card that a piece of paper is still jammed between the first set of pinch rollers.

This may sound dumb but try dropping your printer from 2-3 inches and see if you can free up the leverl. To really get at it you would have to disassemble the printer top covers.


Re: Canon error codes by CathyMomof3 (8/20/10 8:14 AM) reply + / -
Trigger1937: I have a Canon MP830 that has been a workhorse for me for 5 years. I love this printer; it has been problem-free until now. Unfortunately, it seems to have the kiss of death error code 5010. I've done the power down, unplug and wait and it will not clear (though that did work for a few weeks). I would like to try to open it up and clean the scanner slider if that is the customary fix. Can you please send me your repair manual for this problem? Also since I'll have to buy a new all-in-one and saw your thoughts on the Canon's which use the 221 ink, do you have any recommendations on a printer that matches the quality of this one. I'm truly nervous about going down the printer purchase path again as I've had pretty bad luck outside of my Canon.
Thanks a bunch!
Cathy


Re: Canon error codes by trigger1937 (8/20/10 9:56 AM) reply + / -
Cathy,...I've sent you a short email that will provide you my address. Send back a short note and I can provide some more information. The scanner inside glass is easy to clean,..the problem is that it is rather hard to take that part of the printer apart. We will have to work together on this.


Re: Canon error codes by ernie57 (8/21/10 12:32 PM) reply + / -
Canon IR C5870 is locked out from making color copies or prints. Defaulted to black and white. When color mode is selected copier asks for user name and password. There has been turnover in office staff and current staff can not locate user name and password. Is there any way to disable this feature or clear code through maintenane mode? Able to access service mode. Unable to access custmer defaults. When accessing user defaults, user name and password request reappears.

Also, does anyone have a link for a service manual?

Thank you very much.


Re: Canon error codes by trigger1937 (8/21/10 6:22 PM) reply + / -
ernie57,.... Sorry, I have no information at on on Laser printer and no manuals.


Re: Canon error codes by Pennstatejeff (8/22/10 9:18 AM) reply + / -
Trigger1937: I see you are wise beyond years on Canon printers, so I will humbly ask your assistance. We've had a Canon MP600 for about 4+ years now, and been very, very happy with it (we use it for printing, copying, and scanning). A few weeks ago the paper feed jammed (likely due to the single drive wheel that is not center located). I pulled out the jammed paper, and a small corner piece was torn off. I got the infamous "Paper output slot - The paper is jammed. Clear the paper and press 'OK'" error message. I did find the small piece of torn paper and removed it, but the mesage remains. On regular startup, and when I use the "diagnostic" mode (press Start and Reset keys together, and then press Reset key twice, which I read on another post) the printer does sometimes run a sheet of paper all the way through to the output tray, but then defaults to the error code. I have unplugged it overnight and plugged it back in the next morning, but to no avail. Any suggestions on other approaches would be greatly appreciated. I'm pretty handy at taking things apart, and would gladly attempt replacing a sensor or other component if that would help, since my only other option at this point is to ditch it and buy a new printer. Thanks in advance for any and all advice.

Pennstatejeff


Re: Canon error codes by dbeyce (8/22/10 1:57 PM) reply + / -
hi i have a canon pixma ip4500. my cat jumped onto the open tray and bent it past open. i managed to get to closed back up, but now im getting the error "error 1250 Document printing cannot be executed because the paper output tray is closed". i have opened and shut the tray, turned the printer on and off, and have tried to reset it. no dice. otherwise, the printer works well. i would love to find a way to override the error code so i can continue to use this otherwise fine printing machine. many thanks in advance.


Re: Canon error codes by nelsonturner (8/22/10 3:50 PM) reply + / -
The error message on my pixma pro 9000 says I need to close the inner cover. I've looked in the manual and cannot find out where or what it is.

Thanks, Nelson


Re: Canon error codes by trigger1937 (edited 8/23/10 9:25 AM) reply + / -
Pennstatejeff,...Sometimes the paper sensors get stuck out of position, and sometimes they get damaged. It all depends on how bad the jam was and how you got the paper out. The main thing is that you should have turned the power off before removing the jam. I am sending you an email so you have my address so when you respond I can send you more documents.

The error message you are getting is that the "Exit Door" at the front of the printer is "Closed". There is a very small tiny switch located on the bottom right corner of that door which is the problem. If this switch got bent or put out of place, the printer will believe the door is closed. Get your flash light and examine it very close. It is hard to see and locate since it is hidden inside the covers. Take a very small piece of wire and see if you can move it. However, it may be broken off already.

dbeyce,...you have exactly the same problem, but lets hope your cat did not break the switch. At the minimum it is out of place now. I will also send you a note.


Re: Canon error codes by Sachou (8/25/10 10:45 AM) reply + / -
Hi trigger1937,
I have a Canon Pixma MP620 printer.
Please look in a following picture http://jpe.ru/1/big/280410/0i7n0sy2ku.jpg
The spring has fallen and I have established it, as is shown in picture.
It is correct or not?
Thanks a lot for your answer.
P.S. Excuse for my english


Re: Canon error codes by Dorothy B (8/30/10 9:12 AM) reply + / -
I have a Canon MP830 copier and it is giving me error codes 6A00 and 5C10. Help!!


Re: Canon error codes by trigger1937 (8/30/10 9:18 PM) reply + / -
Dorothy,... This is a rather common error. It occurs because the purge area and the wiper blades get so gummed up with old dry ink that sometimes the blades get stuck extended and then the carriage jams into them.

I have sent you a little note and once you respond I will be able to send you a little test that may clear the problem.




Canon MP830 - error code 6A00 by texasdave (9/5/10 11:42 AM) reply + / -
Trigger1937,
You seem to be the expert so here goes:
The 4 year old MP630 powers up and then goes to error code 6A00. This happened one day after printing successfully. The Copy light flashing, the Alarm is flashing, and the top green LED to the left of the Feed Switch is on. During power up I can see that the metal shaft that the print head rides on rotates. The print head does not move during this cycle. The purge sponge trays move a little. The print head sldes easily on the shaft. Ink catriges are all good and I use Canon inks exclusively.
I have moved the print head to the left and cleaned up all the ink on the blades. I removed the purge sponges and cleaned them and the trays. I removed the print head and cartriges and swabbed them as well. None of this helped.
Please let me know what else I can try.
Thanks,
Dave


Re: Canon error codes by walley222 (9/6/10 5:23 AM) reply + / -
Hi trigger1937,
I have a Canon iP1200,and 1 of my 2 black cartrige give me error - blinking yellow led. Another one is workin perfektly.
Can you help me with some resetting or another ........
Good day for all,walley222


Re: Canon error codes by trigger1937 (9/6/10 8:36 AM) reply + / -
texasdave,...I got your email and will respond. My initial response to you has been blocked.

Walley222,... I have no information about the iP1200 but I do not believe there IS any resetter for the iP1200 chipped cartridges. You'll just have to get a new one.


Re: Canon error codes by haemonic (9/12/10 10:59 AM) reply + / -
Hello!

I'm trying to figure out the meaning of a mystery error code for my uncle's printer. He has a Canon iP1600. Last night I went over to hook it up to his wireless router (an Apple Airport) so that my aunt could print to it from her Macbook. When we tried a test page, though, it kept giving us error code 5201, which told us nothing more than to turn the printer off, wait a few minutes, and try again. This was fruitless.

A few notes about the printer itself: the power and paper feed LEDs were blinking constantly, one to the other and then back again. Additionally, when I lifted the cover, the ink cartridges did not scoot over to be examined like they're supposed to.

I'm guessing this is probably a case of "time for a new $50 printer," but I wanted to check around just in case. Any ideas? Thank you very much.


Re: Canon error codes by PawPaw (9/21/10 1:42 PM) reply + / -
Hello - would appreciate any help offered. I have a Canon ImageRunner 600 copier with a D1 finisher. I'm having problems with it jamming in the finisher. The code listed in the jam history is 0019 but I'm unable to find that listed anywhere in my service manuals for the machine. Does anyone happen to know what this code is? Thank you!


Re: Canon error codes by Larcifer (9/25/10 8:58 AM) reply+1 + / -
I have an iP6000D. When I turn it on it cycles, pulls the paper in crookedly and gives me this message " Error 6000 turn printer off then back on if problem is not resolved see manual"


Re: Canon error codes by pburke (9/27/10 3:25 PM) reply + / -
pixma mg5220 printer. error code 6500 any one know how to fix?


Re: Re: Canon error codes by Scytex (9/27/10 4:06 PM) reply + / -
19 is the finisher's lower path sensor s3
have not seen one go bad yet
after checking for the obvious {paper pieces foriegn debris
you can access the area in question from the front door area by
moving the handle next to #3- one thing to check is the black paper guide attached to handle # 2 breaks occasionally causing paper to jam.

does your copier jam each copy or intermittently?

you can pull the finisher off the copier easily by unplugging it
then the finisher from the copier, remove 2 screws from finisher rear upper cover then access retaining claws one in front and one in back and pull inner upper grey cover 4 screws and one green handle if you need to access s3 for cleaning or replacement.


Re: Canon error codes by Map0927 (10/6/10 8:34 AM) reply + / -
My canon imagerunner will not break out of warm up mode. When I turn it on, it just spins and spins until I either open the side or turn it back off. It still scans and faxes but won't print.

Any ideas??


Re: Canon error codes by philly5706 (10/6/10 11:33 PM) reply + / -
Yea, how about a model number?


Re: Canon error codes u052 by vando61 (10/7/10 9:46 AM) reply + / -
I've had an error-free Pixma MP620B for about 2 years using the third-party ink cartridges with no problem. With the u052 issue, I've re-seated the cartridges and print head, done some minor cleaning. On start-up I do hear three clicks on the left of the unit while the print head is shuttling back and forth. Any ideas?


Re: Canon error codes by trigger1937 (10/7/10 10:27 AM) reply + / -
vando,... Sounds as if you may have something laying in the carriage path, like a paper clip, staple, push pin, hair pin, etc. Open the cover and when the head comes to the center pull out the power cord. Now you can move the carriage by hand back and forth. Use a flashlight to examine everything in the path and look for something that may have fallen into the printer. Move the carriage by hand and see if you can find the spot or hear some clicks.


Re: Canon error codes by prhl (10/7/10 8:05 PM) reply + / -
I have a canon MP830. It is showing an error code 6500. How can I fix this.


Re: Canon error codes by trigger1937 (10/7/10 9:22 PM) reply + / -
prhl,.... This error code is very different than any other error code I've ever seen for Canon printers. It is specifically a "PCI error signal to the logic board". The only thing I can suggest is to un-install your printer inside of Windows, and re-install it again. The other thing is to unplug the printer and let it set for 3-5 minutes and the plug it back "After" you have re-installed the printer. Other that that, I have no idea.


Re: Canon error codes list by patil (10/14/10 7:21 AM) reply + / -
ir 5000-6000 error list


Re: Canon error codes by jcroce (10/18/10 1:05 PM) reply + / -
Hi. I have a canon pro 9000 and am having the same problem as "darzq".

It's saying error 1300 ("paper jam", there is no paper jammed).
When I restart the printer it automatically re-feeds a sheet of paper through (very smoothly).
Then displays error 306 ("communication failure", but everything is plugged in properly).

I tried the advice you gave to darzq, but with no luck. I've taken off the cover and have begun a search of this "tiny sensor". Can you point me in the right direction?

This printer is only 1.5 yrs old and the technician at canon was USELESS. Thanks!


Re: Canon error codes by hellzbellz (10/24/10 5:06 AM) reply + / -
How do I fix an error 5000 on a canon pixma mp980?


Re: Canon error code6000 for MP610 by 3boys4gigi (10/25/10 3:22 PM) reply + / -
"Printer error had occurred" Just says to turn off power and back on again but this does not fix the problem. I have checked everything I know and nothing helps. Please tell me if there is anything else I can do to fix this problem. I desperately need this printer/scanner/copier to work. Thanks for any advice you can give.


Re: Canon error codes by trigger1937 (10/26/10 11:43 AM) reply + / -
Hellzbellz,... The 5000 error code is for the scanner unit and the problem is that unit can not find the home position. The only way to fix this is to take the printer apart. I have not done a repair manual for that specific printer but I do have others. Send me an email if you want more information.

3BOYS4GIGI,.... The only thing I can suggest is that you pull out the power cord and let the unit set for 5 minutes and then put it back and power the unit on again. If it comes up with an error, look for the error code number and any other information you get and post it here.


Re: Canon error codes by LMArtin (11/1/10 2:47 PM) reply + / -
Hiya,

I've a Canon Pixma MP510 with error code 5C00. When it is turned on the printer inside works but the printer head does not seem to be moving with the other workings ! I've cleaned out the print head and the sponge underneath but have no further success. I can move the print carriage over to the left but cannot identify the purge bits mentioned in earlier posts. Any ideas ??


Re: Canon error codes...5110 for mp610 by ailingprinter (11/3/10 9:16 PM) reply + / -
After powered on and boot up time of about 10 seconds, my 2 year old mp610 clicks repetitively near the rear door for about 8 seconds, followed by error message: "5110 Printer error has occured. Turn off power then back on again. If problem persists, see the manual", which is followed by alternating cycle of green and orange lights x 11. Turning off/unplugging > 5 minutes/turning on again yields the same result. The printer was not really used much until the last 5 months w/o problem. The last job was performed completely and w/o apparent paper jam. Any ideas? Thanks for any help in advance.


Re: Canon error codes by trigger1937 (11/4/10 10:48 AM) reply + / -
ailingprinter. This error is the "Carriage Lift error" condition. This can be caused by several things but the most common is that one or both of the lifting tabs have come out of the CD Tray door mechanism. These are two tiny pins about 1 1/2" long that control the internal lifting of the carriage unit. If the pins are missing the carriage may be too high and this will cause the Carriage jam or sometimes just dragging the bottom of the head on the lower metal. Since I can not attach a picture to anything on this web site I will send you an email and when you respond to that mail I will be able to send you the picture. Then you can visually check your printer and see if these tabs(or lifters)are out of place.


Re: Re: Canon error codes by uncanon (11/4/10 1:15 PM) reply + / -
Trigger, I've sent you a couple emails regarding your manuals with no reply. Is your spam blocker zapping me? Thanks.


Re: Canon error codes by trigger1937 (11/4/10 5:15 PM) reply + / -
uncanon,....Well I have been away for a couple of weeks but I have caughtup on all my mail. Don't know what has happened. I just hope they haven't blocked my email address. Because the owners are unhappy with what I do they limit my answers to "One Per Day". It I try to do more their system will hang and not let me post anything.

I'll send you an email and when you get it just send me a short description of your printer model, the problems you are having, what you have tried and what were the results.


Re: Canon error codes by Mrturnermilw (11/6/10 6:49 AM) reply + / -
My mp600 is telling me the paper is jammed. I see no jam. When I power off and on again the paper will come out during the system restart and then I get the message telling me there is a jam. There is no jam! Help. There was a jam initially but I got everything out and have used a air duster to blow out any scraps.


Re: Canon error codes by trigger1937 (11/6/10 9:14 PM) reply + / -
Mrturn....Ther is a tiny sensor in the paper path just above the top feed roller. If you have had a jam and pulled the paper "Backwards" while the printer was still moveing the paper, this could have damaged or bent or just put of of place, the tiny sensor. It is so small you can actually move it forward with just a PUFF of air. Normally when paper is fed, as it passes the feed rollers the paper lifts a tiny lever and the other end of th lever unblocks a light path for a photosensor. This sensor tells the logic board that the paper has just passed the first feed roller. If this lever gets jammed out of position you will get a constant "Paper Jammed error"

Click on my email address and send me a note. I'll send you back a picture of the sensor and show you where it is. The bad news is that it is under the covers and you will have to disassemble the printer to get at it.

Whenever you or anyone has a "Pending" jam with your printer, you should not grab hold of the paper and attempt to stop the jam. This only makes things 10X worse. Just let the printer take care of stopping everything. Then you need to turn the power off before you attempt to Pull the paper out. Otherwise the printer is trying to hold things tight and you want to pull things backwards. By removing the power, the printer can no long hold the paper lock tight.


Canon MP600 error code 5010 by Clansec (11/13/10 1:31 AM) reply + / -
My Canon MP600 has an error code 5010. I believe this could be a problem with the Scanner sensor being dirty and that I need to take the printer apart to fix it.
Can anyone help me with how to do this please?


Re: Canon error codes by rajendra choudhary (11/16/10 12:50 AM) reply + / -
my canon 3300 error code e00000-0000 pls help


Re: Canon error codes by tenko (11/18/10 8:44 AM) reply + / -
canon mp160 error 05


Re: Canon error codes by buddychub_cute (11/23/10 10:13 PM) reply + / -
Hi,
I really need your help.I'm having problem with my Canon LBP-2000 printer,having an error e247.I know mayb this is not the right place to ask,but really i don't know where else could i go to solve this problem.I do hope that someone can help me solver this problem.Thanks


Re: Canon error codes by atahanfromturkey (11/26/10 4:09 PM) reply + / -
i saw error code 6000 on my cannon mp270 series. I tried everything but the problem didn't solve


Re: Canon error codes by Zorbskie (11/26/10 6:44 PM) reply + / -
@Clansec
That Error indicates the scanner cannot find its home position, it may be the sensor but there is more probable causes, if you still need help email me and i will get some destructables for you.

@rajendra choudhary
That Error indicates the is something wrong with the thermistor in the Fixing unit, The only thing you can try is to go to service mode and reset the error.

To enter service mode on the copier, hit the additional functions key, (* with a circle around it) then hit the 2 and 8 keys at the same time, then hit additional functions again, (If it does not work the first time press the yellow reset button a couple of times) In service mode you should see an ordinary looking menu, Press COPIER, then the FUNCTIONS Tab at the top, select CLEAR in the menu then select ERR, Cant remember specifically which key to hit, but hit both the Clear button and Ok button anyway (On the copier keypad) then turn the copier off then on again, if this does not fix it the thermistor or heating lamp may need replacing.

@tenko
Any more details? is 05 being displayed on the screen or is the LED flashing 5 times? If the LED is flashing 5 times the printer is reporting that the wrong ink cartridge has been installed, Check you have the right ones, Sometimes refurbished cartridges can cause this error.

@buddychub_cute
I am having trouble finding anything on this error code, it is not listed in any of the service manuals i have, Can you provide any more information?

@atahanfromturkey
That error indicates there is a feeding problem, mainly to do with the timing disk, Either the timing disk is dirty/damaged or the logic board is faulty, Email me and i can find you some destructables to see if you can get to the timing disk and clean it.



Re: Canon error codes by STASAL (11/29/10 1:40 PM) reply + / -
We have a Canon Laser fax machine 700 series, nothing will print. Also we keep getting the code E100 flashing. There is nothing in our Refernce guide


Re: Canon error codes by moe (11/29/10 3:23 PM) reply + / -
From the Service Manual:

E100: Scanner Unit Faiure.




Re: Canon error codes by zizu (11/30/10 8:46 AM) reply + / -
error 1687. 7 flashes. canon pixma ip1800. indicates cartridge not installed correctly.

I reinstalled drivers w/ no luck, purchased new cartridge and installed w/ no luck...

any ideas that might help.....?


Re: Canon error codes by K Roman (12/2/10 5:32 PM) reply + / -
have a Canon Pixma 460 that regardless of the computer i use to print, gives me an error code 5100. i have looked in the instruction manual and there is no such error code listed, does any one have a solution?


Re: Canon error codes by QuietOne (12/4/10 7:09 AM) reply + / -
I have an mp630 with error code B200. I've tried previous suggestions i.e. cleaning head contacts but no luck.
I decided to check the power supply and measured the voltages as 8v on some pins and 11v on others - not the 32v and 24v marked on the supply. Does anyone have info on what the psu output should be?
Thanks.


Re: Canon error codes by Pixma Pro 9500 (12/4/10 8:16 AM) reply + / -
I have a Canon Pixma Pro 9500, that is now displaying a "service error 9100" does anyone know what that is, and how to fix this issue please ?

I've looked for service manuals with error code lists, but no luck so far.

Thanks in advance


Re: Canon error codes by neerucable (12/17/10 10:53 PM) reply + / -
printer - MX328

Black ink is replaced still it shows erron i.e,

check ink
U163 Blk


Re: Canon MP830 error code 5010 by mick81 (12/21/10 12:58 PM) reply + / -
My Canon MP830 shows an error code 5010 on the display.
I read here, that this could be a problem with the Scanner sensor. It may be dirty and I need to take the printer apart to clean and fix it.
Can anyone help me on disassembling the mp830 please?


Re: Canon error codes by charlotteprocter (12/25/10 6:00 AM) reply + / -
Hello,
I'm having some trouble, my grandad just received a brand new canon MP560 for christmas and it is displaying the following error code.

Paper Output slot- Paper is jammed, clear the paper and press ok.

There is no paper and this is the first thing it has says when turning the model on.
I would really appreciate your help! we have turned it on and off and unplugged the mains, moved the printhead to reset the machine but it keeps reading the same message.
Many thanks in advance.


Re: Canon error codes by trigger1937 (12/25/10 1:20 PM) reply + / -
Charlotte,.. It sounds like when the pager got jammed that somehow the exit door switch or output paper sensor is either broken on jammed with a small piece of paper that you can not see. The door switch is purposley hidden behind the covers. This is a rather new model of Canon MP printers. I don't have the manual on the MP560.

It could also be some other item that is jammed where it should not me. Examine the carriage path in great detail with a flash light. Open the top cover and when the carriage moves to the center pull out the power cord. Now you will be able to move the carriage by hand to the left and right. Move it out of the way and examine the carriage path for anything that may have dropped,...like a paper clip, stable, push pin, etc. Then move the carriage by hand back and for to see if you can feel any obstruction anywhere. Open the rear turn around and examine the lower feed rollers for any kind of paper jam or bits of paper.

The closest information I have is the Canon MP510 and that may be able to help you.


Re: Canon error codes by charlotteprocter (12/26/10 4:14 AM) reply + / -
Hello,
Thanks so much for getting in touch about this.
The thing is it has not been used at all- we literally got it out of the box, plugged it in, turned it on and it displayed this message.
We have checked the whole machine over and there is nothing in it that could be lodged.
It really doesn't make any sense!
Thanks for trying to help though.



Re: Canon error codes by puffs (12/26/10 12:51 PM) reply + / -
Hi there, our printer which is a Canon Pixma MP480 had a paper jam, which I took out, but then when I proceeded to print, it showed error 5200. I unplugged it, replugged it, and replaced ink cartridges, but it still says the same thing. It's blinking lights between green (black) and orange (colour) nine times then it starts over again on the green light. Help please. );


Re: Re: Canon error codes by BAB (12/28/10 2:17 PM) reply + / -
Hey Trigger TFI:
Hi trigger.
BAB here, I have a new replacement item from Canon that you may be very interested in. I thought of you right away for getting the word out. Its a replacement main drive gear for the i70, i80, iP90, iP90V. As I'm sure your awhere, if that gear breaks or cracks the unit is done, till now Canon had no replacement available, but we do now, its part# QM2-1118-000 and its on beckscrs.com web site. Lots cheaper then disposing of a good printer. Thought I'd let you know!

BAB
Authorized Canon Tech



Re: Canon error codes by Tabs (12/31/10 1:44 AM) reply + / -
Hi

I have a MP250 printer/scanner, the printer is working perfectly but the scanner give me a Code 5,155,55 error massage please help


Canon error codes by Lucho203 (12/31/10 4:31 PM) reply + / -
i have a canon mx320 and it displays printer error has occured 6000.....how do i fix that?


Re: Canon error codes by trigger1937 (12/31/10 5:29 PM) reply + / -
BAB,... I don't have any manuals or information what so ever for the low end i70, etc. models and I don't plan to ever work on them. I will continue to work on and support all Canon printers from the i550 series throught the i960, and all MPxxx printer up to and including the MP960, and the i9xxx series but that is all and I don't EVER plan to buy any of the new Canon Models. I'm getting close to the end of my retirement and soon I'll be looking for someone to take over and manage my entire Repair Manual library.


Re: Canon error codes by mick81 (1/1/11 6:03 AM) reply + / -
Hey trigger,

may you help me solving the problem with my MP830? It shows the error code 5010 on the display.

Thanks in advance.
mick


Re: Canon error codes by trigger1937 (1/2/11 9:21 AM) reply + / -
Mick,...Here is the exact error message from the Canon Service Manual;

The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on.
On the LCD, "Scanner is not operating correctly." is
displayed.

You will have to take the unit apart to get at the glass. Most of the time the problem is that the inside of the glass is fogged up and the sensor can not find the "Back Bar" home position and therefore can not get located. It could also just be a loose wire or a burned out scanner bulb, or the drive gear or drive belt, etc. Send me an email and I'll provide you more information on how to proceed,... just click on my user id and it will bring up the email page.


Re: Canon error codes by mancan (1/2/11 3:23 PM) reply + / -
My Canon i550 prints blues and greens in shades of red. Help!!!


Re: Canon error codes by ccovell (1/3/11 12:40 PM) reply + / -
i have a canon mp460 with error code 300. it is definitely powered on and working because i did a test print. i connected the usb cable into my laptop and it keeps saying there is a connection problem. it worked fine for the past year (i rarely even use it, maybe once every other week to print a page or two) so i don't understand what is going on. please help!


Re: Canon error codes by trigger1937 (1/3/11 4:54 PM) reply + / -
CCovell,... I can find no listing for error code 300 in the Canon Service manual for the MP460. What words are on the error display, or is the error message on your PC. Are you able to print anything from your PC? You are not printing often enough to keep the printer in good condition. You need to clean the head and print something every other day even if it is only a nozzle check print.


Re: Re: Canon error codes by ccovell (1/4/11 5:34 AM) reply + / -
this is the error message:

The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.

yes it is plugged in powered on and connected to my printer but nothing happens when i try to print something. i know it's not the printer because i did a test print and everything looks good. i have a mac book pro from june 2009 and i know everything is updated. i also know that it has nothing to do with my usb connection because i use the same port when i transfer documents onto a removable hard drive. soooo i have no clue why it's not working because it was working perfectly fine last week :-(


Re: Canon error codes by skoobz (1/7/11 11:02 PM) reply + / -
Hi, i have a MP600 with error code 6B00...any ideas please?


Re: Canon error codes by skoobz (1/9/11 2:11 AM) reply + / -
..........after i hadn't used it for a year and replaced the large black ink tank as well.


Re: Canon error codes by trigger1937 (1/9/11 9:02 PM) reply + / -
Boy,... your really are a "Skoobz". These printers were designed to be used ALMOST everyday. When any ink jet printer set idle,.. the ink will dry, especially inside the printhead. The left over ink on the ink pads and the purge unit wiper blades dries up and get sticky. They when you try to use it, the purge unit tries to do a normal cleaning cycle and the wiper blades, (these are just like the windshield wiper blades on your car except they are only about 1" long) are so gummed up with ink that as soon as they try one wipe they get stuck extended. This is really bad since the guts can't tell they are extended so the printhead tries to move back in place and JAMS INTO THE PURGE UNIT,....POWWWW. Now, as an after thougth you replace the totally dried up black ink cart, and you probably paid full price for it. What else would you exptect,..."Skoobz"


Re: Canon error codes by Andra (1/10/11 6:33 AM) reply + / -
Usb 001 E43 It seems that the color cartilage is not good but it's the same as the multifuntional need :| i don't understand what is the problem at the beginning it workd god but now :| i think it's broken pls healp and urgent :D ;;)thank you :*


Re: Canon error codes by ms_8517 (1/10/11 1:07 PM) reply + / -
Anyone know how to fix error code 6000 on a Canon MP830 printer?


Re: Canon error codes by khuzaima (1/11/11 8:34 PM) reply + / -
i have canon MP495 n its working proper but the (ocr) when ever is i m using it then they saying that (internal error occurred scanner driver will be closed code :8,202,5)
so can any1 help me? this is my email khankhuzaima@yahoo.com


Re: Canon error codes by julzp (1/12/11 2:44 AM) reply + / -
Hi i cannot see an answer to mx320 printer erro code 6000??? someone asked but i can't find the answer thank you!


Re: Canon error codes by Tommyboy88 (1/19/11 4:46 PM) reply + / -
Hello I a have a canon pixma pro 9500 mark II I have printed maybe a total of 20 pictures on this printer, yesterday I printed a picture and now the printer gives an error of B200 on the screen when trying to print. and the amber light and power light flash ten times. Any ideas? possibly print head? any help would be greatly appreciated.


Re: Canon error codes by stevelee (1/20/11 12:11 PM) reply + / -
Hi. I have a MX860 printer which is bringing up the error 5011. This only happens when I try to scan or copy. The scanner bar moves to the far left under the ADF scanner window and appears to jam. The printer then makes a noise like jumping gears and brings up the error. Turn the power off then back on and the scanner bar returns to its normal position ok.


Re: Canon error codes by trigger1937 (1/20/11 1:39 PM) reply + / -
stevelee,... I don't have the Canon Service Manual for the MX860 and the error code (5011) you posted is not listed in the MP830 manual. However it sound like a scanner position error. This means that the scanner can not find the home position and therefore it keeps driving the scanner carriage to the far left until it slams into the housing and then you hear the gears stripping until it finally stops. If this is the case your only solution is to disassemble the printer and open up the scanner section and clean the internal glass and the black registration bar that the scanner uses to detect home position. My MP830 manual may help since they are similar.


Re: Canon error codes by ms_8517 (1/20/11 2:49 PM) reply + / -
Dear Trigger, HELP!!!! You seem to know tons about printers. I have an MP830 with error code 6000. Any ideas?


Re: Canon error codes by trigger1937 (1/20/11 3:58 PM) reply + / -
ms 8517,... This error is caused by a line feed error. Several things can cause this and the most likley is something like paper is jammed in the lower feed rollers and this is restricting the movement of paper. It could also be that the internal Line feed timing disk has come loose or fallen off. So the next thing is to through a few tests and see if we can isolate the problem.

Can you still print anything or does the error code stay on and will not go away. If so, unplug the printer for 3 minutes and then power it on and see if you immediately get the same error.

If you can print, are the line spacing correct or do you see lines bunched up or skipped?

Click on my USER ID above and send me a email, then I can send you some more tests and pictures.


Re: Re: Canon error codes by Stevelee (1/21/11 4:30 AM) reply + / -
Hi trigger1937. Any help with the manual would be greatly appreciated.


Re: Canon error codes by trigger1937 (1/21/11 8:49 AM) reply + / -
Stevelee,... to get more information about how to get one of my Repair Manuals you have to click on my USER ID and send me an email. There is no capability to send documents from this web site.


Re: Canon error codes by georgiethebhoy (1/27/11 3:24 AM) reply + / -
I have a Cannon Prixma MP640, it is showing an error code of 6C10 tells me to turn the printer off then on, and consult the manual if problem persists, the error will not go away, the green and orange LEDs flash 23 times then there is a 3 second delay and the process of flashing lights just repeats itself to this pattern, can you help with any information please


Re: Canon error codes by Numnum (1/27/11 12:56 PM) reply + / -
Hi,
pls help. Canon Pixma MP510 with error msg 21550. Scanner and printer don't work at all or scans or prints halfway and printer seems to disconnect.

Thanks.


Re: Canon error codes by trigger1937 (1/29/11 8:19 AM) reply + / -
Numnum./// The error you listed must be on the PC monitor as there is no such error listed in the canon Repair Manual. What error, if any, is listed on the display of the printer. If it looks like it just quits, is sounds more like your PC and software. Use the controls on the printer and do a head cleaning and then print a nozzle test print. Also check or change your USB cable, it may have an intermitten connection.

GEROGETHEBOY,...I do not have the manuals for the MP640 and that error condition is not listed in the MP610. It is a new error condition put into the MP640. Sorry


Re: Canon error codes by b1jkav22 (1/29/11 1:01 PM) reply + / -
l have a cannon pixma mp 190 3 in 1 printer. but what is happening is it keeps on blinking e 5 and the alarm light and color ink light are also on . but l have put in new ink cartages. l can not figure it out l pushed the reset button but nothing happened.its a farelly new machine but l feel like tossing it out the window at times can you please help me in any way . your help is greatly welcomed.

thank you so much

jane




p.s.
the lights that are blinking are orange


Re: Canon error codes by Allice (2/1/11 9:06 AM) reply + / -
Hi, I have a Canon MF4150, and we had a paper jam. One sheet of paper made it to the 2nd set of rollers, and 1/2 the sheet had ink on it, then there was a bunch of about 10 sheets that got stuck in the first set of rollers. We cleared the paper jam, but the paper jam error keeps coming up, no matter how long the printer is powered off. Can you help?


Re: Re: Canon error codes by moe (2/1/11 9:15 AM) reply + / -
Seen it a thousand times. People clear a paper jam or think they've cleared a paper jam. There's almost always a shred of paper left. Since the paper sensor arm sticks up in the paper path, when people tear the paper out, that's the shred that's left. The one that holds the arm down and makes the printer think there's still a jam.


Re: Canon error codes by Allice (2/1/11 9:35 AM) reply + / -
Any idea's on how to fix it? We've looked with a flashlight and didn't see anything, we blew some air into it, and nothing changed.


Re: Canon error codes by moe (edited 2/1/11 9:46 AM) reply + / -
Had one in here yesterday. Stuck my paper jam clearing tool down and out popped a Skittles candy wrapper. http://www.fixyourownprinter.com/specials/misc/tools/S96
In lieu of that, a stiff piece of cardboard (half of a file folder) will usually push out any offending scraps of paper. Try and be a little more gentle than you were when you tore the paper out in the first place. If people had more respect for their printers, then you wouldn't see so many problems like this.


Re: Canon error codes by Allice (2/1/11 9:59 AM) reply + / -
This didn't work. When we removed the paper from the printer we do so very gently, and the paper didn't rip, it came out completely intact. Any other suggestions?


Re: Canon error codes by Tony C (2/2/11 2:06 PM) reply + / -
I have a Canon iPF655 that has started giving me a hardware error with the following tag: 03130031-2F1F I would be very appreciative if anyone could give me an idea as to its meaning?


Re: Canon error codes by yuli (2/5/11 6:43 AM) reply + / -
My Pixma MP600 was not connecting to power so I took it to a local shop (I'm in Indonesia). They said nothing wrong; they printed with it. Back home I used a different outlet and it had power, but then I got error U052:
"The type of print head is incorrect. Install the correct print head." I found and followed the instructions: remove the Print Head once and then reinstall it.
It looked like it was ready to print, but then error message, I think it was 5200, next it switched to 5110. I can't find what those errors are. After restarting, the screen was only moving lines, and now it is just stationary the line patterns, front lights flash alternately. Nothing else. What has happened? Can anyone advise? Thanks.


Re: Canon error codes by trigger1937 (2/5/11 6:14 PM) reply + / -
Yuli,.... It sounds to me like you might have a loose power supply connection, or you have a very bad power connection at the wall. First confirm by using a lamp or some other AC device that the power is stable. Then you may want to remove the Built in AC adapter in the right rear base of the printer. It is a plastic housing that will drop out of the base once the two "Finger Catches" are released. It will note come out all the way as the main cable connecting the power to the printer is at the top of this adapter. Once you have it in your hands, unplug the connector on the top and then make sure no contacts are missing or bent and then reconnect it to the AC adapter. Now re-install the AC adapter in the base and turn the power on and test everything again. Good luck.


Re: Canon error codes Canon MP460 Error code 5010 by Aussiebelle (2/7/11 3:05 PM) reply + / -
I was using my printer and got a paper jam...cleared it out and now it says I have error code 5010. There is not a even the tiniest of paper caught inside but it still insists it has an error. Can anybody tell me how to reset this error please?


Re: Canon error codes by trigger1937 (2/8/11 8:54 AM) reply + / -
Aussiebelle,... The 5010 error code is the Scanner error code. This typically occurs when the Scanner can not find the home position and keeps searching for it. This is usually because the underside of the glass of the scanner is dirty or the Black bar of the sensor is dirty or the sensor is dirty. There is no other choice except to take it in to get it serviced or repair it yourself. This means you will need to take it apart and get at the sensor area and clean it.

To get more information, click on my user ID and send me a note.


Re: Canon error codes by Marteey (2/9/11 2:59 PM) reply + / -
Thanks to the person who advised powering off and on the printer (after 30 seconds) for the "code 5200" error msg with flashing red indicator. It worked a treat for me - cheers!


Re: Canon error codes by mick81 (2/14/11 12:11 AM) reply + / -
@ Aussiebelle:

The error code 5010 could also appear, when the little flex-cable, which led to the scanner, is broken due to the fact, that the cable is bended at one point every time the scanner moves. In my case, there were three of six conductors broken. I ordered a new one in an online-store, took the scanner-unit of my MP830 apart, changed the 6-pin flex-cable and now everything works fine. =)


Re: Canon error codes by fiducio (2/15/11 4:29 AM) reply + / -
Hey there guys

I've had a brand new canon MP495 printer looks wonderfull.. exept the fact the useless piece of plastic isn't working at all... and manuals aren't really helping me here..

the eror code it gives me on the pc is 5011 eror and says to shut down reboot yada yada yada won't work..

the power button keeps blinking in green the LED below that one blinking orange when i push anny button the lil screen comes up with blinking 2 in green and the LED below the lil screen is blinking orange...

so i thought i let it go on for a while i played a few games and an hour after nuthin has changed at all

now i figured was my cartridges but i open the hood only to find that shitles thing didnt move at all still in the midle like i unpacked it it wont move it doesn't make anny sound and im just inches away from picking it up drive to the store and shuv it into the pall that sold me the piece of plastic

so if annybody could help me and safe that poor bastards ass i/we would be greatfull! thanks


Re: Canon error codes by canon mp550 code:5b0 (2/28/11 10:01 AM) reply + / -
hi
ihave canon mp550 error number:5b00...please help thnx


Re: Canon error codes by trigger1937 (2/28/11 4:41 PM) reply + / -
NameLess canonMP550,... The 5B00 error code for the MP540, which I believe tobe the same as the MP550, is the "Waste Ink absorbers are full" error code. This error will totally shut down the printer and stop you from doing anything until it has been fixed. Here is the bad news,... Canon has changed all new printers over to the point that special "Service Tool" software is required to reset or "Service" anything in the printer. In the old days you could have easily and manually entered the Service Mode and manually reset the waste ink counter. Now you have to have the software to do this. The very bad news is that Canon is very tightly controlling and distribution of their Service Tool, and there is a different one for each model printer.

So your only option is to find someone that has this tool and give them your first born XXX or agree to "Other Things you could do". You could also take it to an authorized Canon service center and have them reset the printer.


Re: Canon error codes by younes (3/5/11 11:49 AM) reply + / -
i have canon mp210, it give me a message that says my cartridge absorber is full. please help


Re: Canon error codes by trigger1937 (3/11/11 9:19 PM) reply + / -
younes,... Sorry I can't help. The MP210 requires the Service Tool Software from Canon to control and reset any function on that printer. It is not like the older models which have the ability to enter service Mode and do the reset yourself. Either search for the Service Tool software, or take it to a Canon Service Center.


Re: Canon error codes by BAB (3/19/11 6:41 AM) reply + / -
Just to confirm Triggers diagnosis, the 5B00 is a waste ink full error. If you can change your blotters, and I would highly recommend that you do, you may find a Canon servicer who for a fee would be willing to reset the counter for you!
That softwear program they use is registered to the repair computer its on and it is not transferable.


Re: Canon error codes by BAB (3/19/11 6:42 AM) reply + / -
Just to confirm Triggers diagnosis, the 5B00 is a waste ink full error. If you can change your blotters, and I would highly recommend that you do, you may find a Canon servicer who for a fee would be willing to reset the counter for you!
That softwear program they use is registered to the repair computer its on and it is not transferable.


Re: Canon error codes by Janete (3/24/11 12:17 PM) reply + / -
Hi there I have a Canon Pixima MP620 which suddenly seemed to switch itself off in mid print. I managed to get the paper out intact and without mishap. The error code is B200. I have tried unplugging everything, leaving it. Plugging back. Rebooting the computer but can't seem to get rid of the error code. Is it something I can do myself? Both the orange and green lights are flashing alternatively which the manual tells me is a service call. Please can you help?
Janet


Re: Canon error codes by trigger1937 (3/27/11 9:19 AM) reply + / -
Janete,... It seems like you have "Burnt Out" your printhead. The B200 error is "The internal temperature exceeded the spedified value". There is no reset. I would guess that one of your ink carts ran out of ink during the printing process or had been low for awhile. Have you shut off the Canon Ink Monitor? The problem is that Canon is not shipping any replacement printheads now because the factory in japan is shut down. I think you know why.


Re: Re: Canon error codes by moe (3/27/11 1:26 PM) reply + / -
I think this video shows what happened to the factory http://www.youtube.com/watch?v=xOfy1CoxrMo


Re: Canon error codes by sherrie01 (3/29/11 10:47 PM) reply + / -
hey there, we have a MP270, and the alarm light was orange and it was flashing 0, 3 E and there was nothing stuck in it, so we pressed the reset button and now the alarm light just flashes 3 times, constantly, we have no idea what to do, please help we need it for assignments :/ thanks heaps, feel free to just email if its easier :)


Re: Canon error codes by trigger1937 (3/30/11 9:24 AM) reply + / -
sherrie,...The printer still thinks there is some kind of paper jam in the paper path. Open the rear turn around door and use a flash light to examine the rollers as close as you can, looking for even a tiny piece of paper. It could also be something like a staple jammed in the wrong spot. If you find nothing, examine the front paper rollers and the entire paper guides.

If you still find nothing, then you probably have a "Stuck" paper sensor which is inside the printer just past the rear pinch rollers. You can get at it without taking the covers off. It is a very tiny plastic arm that swings in the paper path and each sheet of paper moves it out of the way as the paper goes past the first roller. It is easy for this lever to get stuck and therefore signal the print that paper is still there when none is.

One Desprate thing to try would be to lift and drop the rear of the printer 2-3" and see if you can get the lever to fall back in position. There is no spring to hold it in position, it returns via it own weight.

Hope this helps as I have no other service manuals or information on any of the MP2xx models.


Re: Canon error codes by Mar Ann (3/31/11 3:07 PM) reply + / -
I have a 5100 error code on my canon MP 510 Pixma printer and it seems to lock in the left hand side making a crashing sound when it relocates to this position. Is there something that can be done easily by me or do I have to get a new one?


Re: Canon error codes by trigger1937 (3/31/11 8:32 PM) reply + / -
Mar Ann,... The 5100 error code is a "Carriage Sensor Error", which is saying that the timing signals for the carriage are out of sync. You need to check the carriage path under the carriage to see if there is anything that may be slowing down the carriage, such as a paper clip, staple, or anything else that can cause it to slow down. Open the cover and when the carriage comes to the center pull out the power cord. Then you can move the carriage by hand. See if you can find a stop where it sticks.

The other possibility is that the timing wheel inside the printer has a problem and the only way to fix that is to take the printer apart.


Re: Re: Canon error codes by yuli (4/4/11 4:33 AM) reply + / -
Trigger, thanks for your clear instructions. But to no avail. Repairman said the printer was not worth fixing due to the motherboard. But I appreciate this website and the help available from people like you.


Re: Canon error codes - MP640 0001 code by spartyrich (4/6/11 4:49 AM) reply + / -
What is the error code 0001 on the MP640 indicate? What is the fix? Thanks.


Re: Canon error codes by trigger1937 (4/6/11 7:41 AM) reply + / -
spartyrich,..All of the error codes for Canon printers start at the "1000" level. Some contain letters such as "6A00" or "5C00", but I've never seen anything like 0001. I reviewed most all of the manuals but I do not have one for the MP640, so I could have missed it.

Post another note explaining what symptoms you are having, where do you see the error code,..and if the organge-green light is flashing,...how many times and is it alternate green-orange, or is it consecutive orange-orange-orange,...etc.


Re: Canon error codes by spartyrich (4/6/11 8:17 AM) reply + / -
Thanks for the quick reply trigger1937! I am receiving while trying to load the drivers. I get it both when I try to install via the setup CD-ROM and online thru Canon's website.

It's a pop-up box that reads "An error occurred while files were being copied.:0001" and the heading on the pop-up box reads "MP Drivers" Please let me know if you need any other information. Thanks!


Re: Canon error codes by trigger1937 (4/6/11 9:07 PM) reply + / -
spartyrich,...This is an internet download problem with your PC. Go back to the canon web site and repeat the download and save it to a place and only run it after it has completed the download. Un-install the last attempt to install the printer and remove all installtion files that refer to that printer. Then re-install the whole driver.


Re: Canon error codes by oztechblog (4/7/11 12:09 AM) reply + / -
Canon MP980

How do I print a service print out?

If I hold down power & stop for 5 seconds, then release stop & press it twice, I get into service mode.
After a wait 'idle' appears on the LCD under 'Service Mode'

the standard way to print a service print out is to press stop and power, but this just turns the printer off.
tia


Re: Canon error codes by trigger1937 (4/7/11 8:53 AM) reply + / -
oztechblog,.... The MP980 is part of the newer Canon printers that have disabled all service mode functions from the operator panel. It requires that you have the "Service Tool" software that only Canon Tech's can get. No longer do they allow just anyone to do ANYTHING INSIDE SERVICE MODE.

You can search the web for anyone that may be willing to send you a copy of the Service Tool software but don't give up your retirement. The other choice is to take it into to Canon for Service.


Re: Re: Canon error codes by spartyrich (4/7/11 2:19 PM) reply + / -
Thanks trigger1937. It worked. Now I'm up & running. Thanks again!


Re: Re: Canon error codes by oztechblog (4/7/11 4:27 PM) reply + / -
All I want to find out is how many pages my printer has produced.

I have a large quantity of empty cartridges, and I want to gauge what the REAL cost per copy was.

Is there a way that I'm unaware of to get this information, or is Canon deliberately trying to conceal it?


Re: Canon error codes by trigger1937 (4/8/11 8:07 AM) reply + / -
oztechblog,....All of the data you want is stored inside the EEprom in the machine. Now that Canon has taken back control of Service Mode, only the Canon Service center can print that data. You may call them and tell them that is all you want and ask how much they will charge you to print out the Service Test Print, which contains all the data you want.

However, if I were you I would forget about your usage and the expense of OEM ink carts. Take one set of Canon used ink carts and modify them for refilling. Purchase a set of high quality ink refill kits from PrecisionColors. By a "Re-setter" device that will reset your Canon ink carts to show "Full", and you will not only take better care of your printer, you will reduce your ink costs down to "pennies per page"

I know that many of the other brand printer companies are advertizing they have "Very low cost per page". This is all garbage. Refilling all the other brands of ink carts is a real pain in the xxx. I know because I support over 50 printers from all mfgs. Canon is absolutely simple, and I believe is the most reliable printers. Yes they break down now and then, but at least when they do you can fix them and still purchase spare parts. You can't do that with any other brand.

If you need more detailed information on how to do refilling just click on my user id and send my a request.



Re: Canon error codes by oztechblog (4/8/11 6:14 PM) reply + / -
Hmm..
I'm thinking about it; I'm not much of a do it yourselfer, but I've got the Canon set up well now, so I'm reluctant to change. I can can scan and print wirelessly from my MacBook and macMini, and my PC is plugged in to the USB.

As PrecisionColors only ship to US & Canada and I'm in Australia, I've emailed them about shipping here.

A friend recommends the HP OfficeJet 8500A as being very economical on the ink front. Let me know if you have any thoughts on that

Thanks for your feedback


Re: Canon error codes by jpwhite (4/9/11 1:50 PM) reply + / -
My Canon 745, an older model, gives the error code "paper jam" when I try to copy. I cannot see any paper, etc. I live some distance from a repair shop, which I was referred to when I called Canon. Can anyone help?


Re: Canon error codes 4430 E100-0001 by zaid (4/11/11 3:21 AM) reply + / -
I have a Canon printer, type 4430 multi-function I bought it new, but the problem when running write error

ُُe 100-0001

Is it a quick solution if you allow


Re: Canon error codes by trigger1937 (4/11/11 8:05 AM) reply + / -
jpwhite,...I do not recognise your "745" model number. Is it an iPxxx or an MPxxx or something else. Typically this error is caused by the rear paper sensor inside the machine in the path of the rear feed rollers and the sensor is stuck in a "UP" position,...which tells the logic card that there is paper in the path. Only two things you can do. 1. Take the printer covers off to get at the sensor and make sure it is not broken or stuck in upward position,..it should move freely. 2. Try dropping the rear of the printer from 3 to 4 inches to see if you can free the tiny lever arm. If you need more info just send me a note.


Zaid,... This must be a Laser printer and this web site deals with "ink jet printers"


Re: Canon error codes by fujipat (4/13/11 8:08 AM) reply + / -
Can anyone help with the following error codes on my sons ix4000.
The initial code came up as 6500 with alternating flashing lights
after the printer had already printed successfully that morning.
The printer was switched of and left for a few hours and when it was switched back on it still displayed the 6500 code error but only the amber light was flashing in five flash intervals. I removed the inks snd the head and gave it a clean and after reinstalling the mesage displayed stating the incorrect head was fitted. Where do I go from here? the printer is less than 2 years old. Any help and advice would be very much appreciated.


Re: Canon error code 9000 on a pixma mx 7600 by etg (4/17/11 12:50 PM) reply + / -
I can't find what error code 9000 on pixma mx 7600 is telling me. aloha. appreciate the help.


Re: Canon error codes by trigger1937 (4/17/11 1:30 PM) reply + / -
etg,... I do not have the Service Manual for any of the MX series printers, and I will not be getting them as I do not plan on working on any of the newer Canon printers. The reason for this is that canon has changed the internal workings of the Service Mode for all their new printers and have locked that access such that the printer can only be service and reseet at the Canon Service Center. Therefore, ordinary people like myself will no longer be able to service Canon printers and reset them.

However, in looking at the latest model of the MP960 printer, they show an error code of 9000 which means that the "USB Bus appears Overloaded". I think this means that there is a bad connection someplace onthat line.


Re: Canon error codes by Softballmom23 (4/17/11 6:59 PM) reply + / -
I have a 2yr old canon pixma mp480, I turned it on to print something and it shot out 2 pages. I went to.continue to print and only blank pages came out but it sounded like it was printing. Now it is giving me error code 5200 . With green and orange lights. Canon says turn it on and off it will work.... Yeah fat chance its not working at all. Please help me I cant afford another printer scannner copier.. Thanks in advance


Re: Canon error codes by trigger1937 (4/17/11 8:28 PM) reply + / -
softballmom,... The 5200 error condition is typically the "printhead exceeds temperature error condition",... and this means that you have over heated the printhead while attempting to print whtn one or more of the ink carts was almost empty. For this printer this is not a major problem since the MP 450, and I assume the MP 480 use ink carts that include printhead,...so all you have to do is to get a couple of new ink carts.



Re: Canon error codes by Softballmom23 (4/18/11 3:14 AM) reply + / -
Thank you very much. Im wondering if it doesnt work if I can just take back the carts? I will then just buy another since I found an hp for less than the price of ink. Once again THANK YOU


Re: Canon error codes by trigger1937 (4/18/11 8:28 AM) reply + / -
softballmom,...I think you will find the same cost with HP ink. Do not fall for their advertizement that their ink cost less. HP ink is priced more expensive than any other brand, and they do not use less ink per page.

If you really want to save on ink, then get an older Canon printer, that uses the BCI-3 or BCI-6 ink carts and refill the original Canon ink carts yourself with good quality ink. You could also use any of the printers with the CLI-221 ink carts and refill those. You would need a chip resetter that cost about $15 but they are well worth it. IF you want more information on how to do this, just click on my user id and send me a note.


Re: Canon error codes by Hehehe1205 (4/28/11 3:27 AM) reply + / -
Hello,

I have a problem w/ my Canon iP1980. When I print, I can only print 2 pages and after that it says "Service Error 6000". Please I really need help!


Re: Canon error codes by trigger1937 (4/28/11 8:51 AM) reply + / -
Hehehe,...I'm sorry but I don't have any information whatsoever about that printer. It must be one of the new Canon models and I'm not working on any of the new models. Canon has killed the Service Mode function in all of their new printers such that they can only be set or reset at a Canon Service Center. Therefore, even if I could find and fix the problem, I could not reset the error. Therefore I have no reason to ever work on one of them.

I will continue to work on and support all of the 45 to 50 models of Canon printer that still have the built in Service Mode function.


Re: Canon error codes by bambamrealtor (5/2/11 12:32 PM) reply + / -
I have an ir2220i showing error code e0000019-0000 does anyone out there know what I can do to get this fixed. Thanks


Re: Canon error codes by 3boymom (5/2/11 6:52 PM) reply + / -
Hi there. I have a Canon MP620 that has an error code of 6000. It refers me to the manual, but the manual doesnt list this particular code. Any help would be appreciated. Thank you. :)


Re: Canon error codes by trigger1937 (5/2/11 7:56 PM) reply + / -
3boymom,...This error code is saying there is something wrong with you Line Feed timing. There are 4 or 5 things directly that can cause this error condition. The most simple would be that the Line Feed Timing disk has dirty ink spots on it and is creating bad timing singals.

The first thing to do is to try and eliminate the basic things,... like something is possible jammed in the paper feed rollers, either in the very rear rollers or in the front rollers under the carriage path. Examine this area very close looking for anything that may cause an obstruction, such as a paper clip, staples, scrape of paper or anything. Use a flash ligth and look very close at the front and remove the rear turn around cover and shine a light in that error.

If you can't find anything there, you may have to take the printer apart and check other things or take it to a Canon Service center. If you need more help with this, just click on my USER ID above and send me a note.


Re: Canon error codes by 3boymom (5/3/11 4:51 AM) reply + / -
Thanks Trigger. Will give these things a try.


Re: Canon errors by Dee0004 (5/7/11 5:54 AM) reply + / -
Hello!

I have a canon mp510. When I turn on the power it starts the usual start up noises but then stops. The display screen just shows the canon logo and doesn't change. The power light & alarm light blink alternatively 10 times. Any help would be greatly appreciated. Thanks!


Re: Canon error codes by trigger1937 (5/8/11 9:42 PM) reply + / -
Deee0004,.... That error is the VH Monitor Error, which means one of the key parts is over temperature and probably burnt out. Most of the time (99%) this means a burnt out printhead. This is cause when you continue to try and print even though one or more of the ink carts is indicated very low or empty.


Re: Canon error codes MF4410 by VladimirMakarovskiy (5/19/11 6:34 AM) reply + / -
Hi there!!! Just bought my pixma I-sensys MF4410 MultiFunc device. And the broblem is - It doesn't scan correctly from my PC. If i pressing buttons on Canon - it works but only for one scan, other times - Error Code 2,162,0 is dislpaying. Please help how to fix it. P.S. I've already changed my cable to NEW usb 2.0 - cause many people sayin it could help, but nothing!


Canon error codes by joan71 (6/8/11 11:44 PM) reply + / -
hello I have a canon iP2770... I refilled my colred ink and brought a new black ink but they were not recognized.. the orangeLED blinks 5 times what should I do please help me thanks



Re: Canon error codes- incorrect print head by mrl808 (6/15/11 6:14 AM) reply + / -
Hi folks - After putting up with poor color print quality from my Canon Pixma MP760 for ages, I finally researched how to clean the print head. Did the warm water soak, that didn't help much. Did the soak for several hours in warm water/ammonia solution. That helped a lot, but my magenta print head was only about 70% clear. So I soaked overnight in alcohol. Did not solve magenta problem. Tried one last rinse with warm purified water. Now my printer gives me error message " .....print head not correct. Install the correct print head." I have turned off, uplugged the machine multiple times, removed cartridges multiple times, and cannot get rid of this message. I find it hard to believe that I damaged the print head because I was ultra-careful and did not get this message the first 3-4 times I went through the cleaning procedure before re-inserting the print head and running diagnostics. Can anyone help me? I love this printer - but am very frustrated.... Thanks


Re: Canon error codes by trigger1937 (6/15/11 2:15 PM) reply + / -
mri808,...The things you did is what caused the problem. Ammonia and Alcohol do nothing to clean the printhead except corrode the electrical contacts including the EEprom contacts inside the circuit board on the back of the printhead. The only thing you can do now is to carefully clean the contacts on the back of the head and hope that you didn't damage the circuits on the small card. You can't see the electronics because they are on the other side of the circuit card. Also, if you did not make 100% sure the head was totally DRY after you attemped to clean it this could also damage the circuits. You can order a new printhead from Canon.

The only reason that any Canon printer will not print perfect pictures and test prints is that the ownners have not learned how to take care of the printer and keep it in top condition ALL THE TIME.

If you want more information just click on my USER ID and send me a note with some details and I will respond.



Re: Canon error codes by katlymarie (6/15/11 6:57 PM) reply + / -
Hey Guys... i just bought a brand new Canon pixma MP495 and i put the ink in and i am getting an error message of P, 2, 2. Could somebody tell me what this is about? im aggravated that im getting an errors when i just bought this thing!

Thanks


Re: Canon error code 5020 on MP960 printer by Ang.canon (6/15/11 7:28 PM) reply + / -
Hi,
Canon MP960 all-in-one printer, only use Canon ink
5020 error code with steady, orange error light (blue light on as normal)
Release the scanner lock switch & turn the power off/on.

I've tried that several times, unplugging for over 5 minutes each time, jiggling the scanner lock switch back & forth. Also tried to "reset" but not sure if I did that right. With the power off, held down Stop/Reset button with circle/triangle, pushed Power button & held it down, released Reset, hit Reset 2 times more, & let go of Power button. Got blank screen with Canon written on top but it didn't look right. Blue & orange lights flashed back & forth. Hit Power button again. Turned on/off but looked the same.

Wondering how to enter Service mode? Or is it a faulty scanner lock sensor? Extended warranty through Best Buy expired last year. Thanks for your help & your efforts on this site!


Re: Canon error codes by trigger1937 (6/16/11 1:23 PM) reply + / -
Ang.Canon,.... As you have indicated the error code is with the scanner lock switch. There are several possibilities but the most likely is that the small cable to the switch has come off. It could be right at the switch or at the logic board. In either case you will have to take the printer apart to fix it. It could also be a defective switch, but I put my money on the connection.

If you take it to a Canon Service center it will probably cost you $80 to $100. If you want my help just click on my USER ID and send me a note about your printer and Status


Re: Canon error codes by trigger1937 (6/16/11 1:35 PM) reply + / -
katlymarie,....I'm sorry but I have no information about the MP495 printer. It must be an upgrade to the MP450 or MP460. The types of numbers you have listed for error codes are totally different from any other codes I've seen before. I believe small display planel will give you the error indication in plain english words,... like "Jammed", etc. Pull out the power cord and wait a few minutes and plug it back in and then power the unit on and watch the display very close for some words you can read. If the orange light flashes, count the number and sequnece of the flash and report back here.


Re: Re: Canon error codes by mrl808 (6/16/11 4:12 PM) reply + / -
Thank you trigger1937. The alcohol and ammonia treatments did help unclog the printhead jets, but the problem occurred after I took them out and used water again. It's possible that the printhead was not 100% dry. None of the online instructions provided info on approximate drying time for safe re-insertion of the print head. I'll try cleaning the contacts before giving up. I've learned a lot from your posts - thanks!


Re: Canon error codes ir1600 by mamy (6/19/11 9:47 AM) reply + / -
please, help me, on my ir1600, an error message appear "install cartridge" . thanks.


Re: Re: Canon error codes by pampa6898 (6/25/11 10:16 AM) reply + / -
Hello Trigger1937.
I guess I have the same problem as Cathy.
I tried to open the scanner of my MP830 but after removing the four visible screws I still cannot open it.
Could you be so kind to give me more information please?
Thank you very much.
Juan


Re: Canon error codes by trigger1937 (6/25/11 9:05 PM) reply + / -
Juan,...It is not that simple. To remove the Scanner assembly and get at the insides you need to disassemble the sides of the printer and get at the logic board and remove the key cables. None of this is easy without detailed instructions. Getting inside the Scanner is even worse. After all of this you really need to know how to "Test the printer and Scanner" before you start to put it back together. Beyond all of that you really need to clean the inside of the printer and the purge unit once you have the unit disassembled anyway. All of this takes detailed instruction which are contained in my Repair Manual. If you want to know how to get one, click on my USER ID and send me an email.


Re: Canon error codes by imadem (6/27/11 9:55 PM) reply + / -
I am getting the error code: service error 5C10 on my Pixma MP530. Help.


Re: Canon error codes by trigger1937 (6/28/11 9:01 AM) reply + / -
imadem,.... The 5C10 error is part of the "Service Call Errors" for the purge unit. This is telling you that the purge unit cannot complete a full cycle properly and creates an error condition.

With the power on open the top cover as if you were going to change ink carts. When the carriage moves to the center pull out the power cord. Now you can move the carriage by hand out of the way to the far left. Examin the purge unit wiper blades to see if they are stuck in an extended position. Clean them off with hot water and a paper towel. Clean as much ink as you can reach. Plug the power back in and turn the printer on and watch the display very close and make note of any error codes or words displayed.

(If the carriage does not move the the center then you possible have a JAM condition with the purge unit and the Carriage).

If you want more informaiton on how to test the purge unit,..click on my user ID above and send me a note. I will respond.


Re: Canon error codes by a1science (7/12/11 10:38 AM) reply + / -
Well, I waited until the waste ink pads were full before I replaced them on my pixma ip5000 :(
Now, It went back together well, but won't start.


I tried this....

(1) Turn off the printer.
(2) Press and hold the RESUME button, then press and hold the POWER button.
(3) Release the RESUME button, Next press and release the RESUME button two(2) more times in
succession. Note: you are still holding the POWER button). The printer's carriage will "reset"
or move momentarily. If the above was properly performed the printer will enter the
"Service Mode".

It DOES NOT go into "service mode". The carriage does not move. The light goes on initially, but shuts off when I release the power button.
Any help would be greatly appreciated!


Re: Canon error codes by trigger1937 (7/12/11 1:38 PM) reply + / -
a1science,... I got the email you sent me and I have responded with the correct information.


Re: Canon error codes by FANG (7/14/11 7:12 AM) reply + / -
My Canon MP600 PIXMA wil not print ,prompt says "The Paper is Jammed Clear the paper and press OK" but threr is no paper in printer that I can see Can ANYONE HELP??


Re: Canon error codes by trigger1937 (7/14/11 7:56 AM) reply + / -
fang,...I would first suggest that you use a strong flashlight to examine everywhere you can see. Look for anything that can cause a jam, such as paper clip, staple, hair pin, rubber band, etc. Many times things drop in the rear paper path that people never think of such as rubber bands shot by childern from across the room. Remove the rear turn around door and examine everything in there. Remove the lower paper tray and examine in there. Open the top cover and when the head moves to the center pull out the power cord. Now you will be able to move the carriage back and forth by hand. See if you feel any friction as you move it. Examine the path under the carriage.

If you reset the error will the printer allow you to attempt to feed another sheet or does it immediately show the error again. Finally,.. There is a paper feed sensor in the lower rollers and can easilly get stuck out of position or jammed. You can't get at it unless you take the covers and the Scanner off of the printer. To get more information on how to do that click on my user ID and send me an email. I will respond.


Re: Canon error codes by the_tinker (7/20/11 3:21 PM) reply + / -
cannon MF6530
Displays "download standby" when turned on. Nothing else connected.
Was advised by cannon service dept. to turn off ,unplug,wait 5 min
and turn on again. This worked until the warranty expired.
Now it will not clear.
Thanks for any help.


Re: Canon error codes 6502 by ianjefferys (7/25/11 11:12 PM) reply + / -
1. on an MG5150 where is the "resume" button everyone talks about?
How do i fix an error 6502?
The new chipped cartridges are OK and full but no matter what I do the machine won't allow me past the "error 6502" message in the popup (angled) screen.
Thanks blokes.. I'm 79 and still learning!


Re: Canon error codes by trigger1937 (7/26/11 7:25 AM) reply + / -
Ian,.... I've not worked on any of the MGxxx machines but they appear very close to most other Pixma printers. The standard 6502 error code in most Canon printers is just telling you that it can not detect any of the ink carts. This could be caused by one or more of the ink carts not snapped down in position, or the ink photocell detector is out of position or dirty with ink or is itself bad. The sensor looks like a vertical metal tab inside the top cover on the left side of the printer. When the unit powers on and starts the initial diagnostic cycle it moves the carriage over to the far left side and passes the carriage and all ink carts in front of the photo sensor to detect each ink cart. If it is bent out of position or damaged in anyway, you can get this error. Also, the cable to the sensor may have come off or was broken. The worst possible problem would be that the logic of the mail board has died.


Re: Canon error codes by ianjefferys (7/26/11 9:47 PM) reply + / -
Thanks trigger 1937,
looks like you're an oldie too by that date?
I checked under the bonnet and examined the top cover on the left... no visible sensor/tab....The chips on each cartridge are "read" by seperate small metal extrusions that must sense their presence. The Printer environment seems clean and nothing appears out of place or broken.
Based on those facts i have approached a small franchise ink cartridge refiller firm that was very obliging insofar as I will take the whole printer in to them when I go to town (each week) and they will play around with properly chipped cartridges and various things in trying to find the problem. They appeared optimistic but then so am I!
I was interested in someone who said that the chips(?) may need reprogramming???
Ah me! If it wasn't for the obvious need to print out something from the net from time to time I would use the incinerator solution like hitler!(no offense meant to those of the jewish persuasion)
I would obviously be thankful for any other tips.
regards,
Ianjefferys




Re: Canon error codes by trigger1937 (7/27/11 8:13 AM) reply + / -
Ian,... The chips only need to be reset if at one time they went empty and you refilled them. Canon has designed the chips to stop working once they were detected as empty. There are chip resetters available on the internet if you refill those ink carts with GOOD ink. If you want to know more,..send me a note.


E 202 and 0002 by Canon MF 4412 (8/1/11 4:27 AM) reply + / -
I have no idea for this error


Re: Canon error codes e30 at mp198 by Andha (8/4/11 9:00 PM) reply + / -
My MP198 report error code e30
Please give me to solve the problem
Help, please ...




Canon error codes- B200 by crispy (8/6/11 7:58 AM) reply + / -
All,

Came here looking for help with a B200 power-up error on a canon MX860. Read that it was a burnt out nozzle or something that needed a replacement head.

Went to this site

http://www.inkjetprinthead.com and received new printhead for $62 delivered in two days, free shipping.

Installed, power-up error did not come up. Print head cleaned for 4 minutes, everything worked great.

Saved buying a new printer.

Just wanted to say thanks and share solution success for others with the same problem!!

Cheers

Chris


Re: Canon printer error 5200 by Saniky (8/7/11 4:00 AM) reply + / -
I have a Canon MX340 and it display error 5200, can u please help me.

Thanks
Saniky


Re: Canon error codes by et48 (8/10/11 6:57 AM) reply + / -
Is there a procedure to reset my MP480 once I have refilled the ink cartridges? I am getting a 306A communication error code. Or do I have to do the chip reset??


Re: Canon error codes by trigger1937 (8/10/11 5:56 PM) reply + / -
et48,...I'm sorry I have no information about the MP480 and that error code is not listed in the MP460. I believe you need to do the chip reset.


Re: Canon error codes by brimar (8/11/11 4:58 AM) reply + / -
I have a Canon Pixma MP620, which suddeny refused to print due to
a 'Service Error 6000'.
Turning it off/on makes no difference. At the top of the Service error box it said "Canon MP620 Series Printer(Copy) - USB001".
I had been trying to Scan and up load to an inserted USB Flash drive. Got nowhere, so removed it and uploaded to my PC, but the same error message appears and obviously, I can't print. Any ideas anyone? (Trigger1937!)

Thanks in advance

Brian


Re: Canon error codes by Tanya91 (8/12/11 6:31 AM) reply + / -
Hi I get a 6A81 error code when I turn on my new Canon MG6410 printer


Re: Canon error codes by trigger1937 (8/12/11 8:09 AM) reply + / -
bimar,... I don't have the manual for the MP620 but I looked at the data on my MP610, which is practically the same. The 6000 error condition is a "Timing Error" that can be caused by a small paper jam still left in the printer, or the timing disk or timing sensor. Open the rear access cover and use a flash light to examine everything you can see looking for a small bit of paper or anything else that can cause an obstruction or slow down the paper feed. Open the front cover and when the head comes to the center pull out the power cord. Now you should be able to move by had the carriage. Move it out of the way and examine everything in the path,..looking for paper, paper clip, staple, piece of string, etc. Any of this can affect the timing and create the error.

Look inside the front cover on the left side and you should see a large round mylar timing disk on the end of the stainless steel drive shaft. It may have come off. After you have finished click on my USER ID and send me an email with all of the information. I will respond.

TANYA91,...I have no information at all about the MG6410 printer. Take it to the Canon Service center.


Re: Canon error codes by silvaboy (8/12/11 6:52 PM) reply + / -
Hi. I have a Canon MP510. Yesterday it started to display error 5100. Disconnecting the mains power for 5 minutes seemed to solve the problem. Today the printer won't turn on. It displays the Canon logo for a second and then cuts out and won't respond to anything until I disconnect the mains power. Then it repeats the fleeting Canon logo and cuts out again.
I suspected the printhead but I can't center the printhean manually. It seems to be jammed. Maybe that's why the printer won't turn on?
How can I proceed? Do I need to take the printer apart to find why the printhead is jammed? I can't see any other way to proceed as I can't physically get at it when it's not centered.

Thanks in advance
Chris



Re: Canon error codes by trigger1937 (8/13/11 7:14 AM) reply + / -
Chris,... There are at least 4 items that can cause this error condition and they are; The timing strip, the Carriage, the carriage motor, and the logic card. Do the following; Open the top cover then plug in the power cord and turn the unit on. As soon as you hear any movement unplug the power cord. Now see if you can move the carriage by hand. Do not force it. If it does move inspect the carriage as you move it left and right. You are looking for anything that could cause a jam in the carriage path, such as a paper clip, staple, hair pin, piece of paper or string. Use a flashlight and examine it close. Also look at the timing strip that runs through the back of the carriage and see if it is still in place and taunt. Use the light to see if there are any ink spots on the timing strip.

If you can not move the head your only option is to take the printer apart and unlock the carriage from the home position. To find out more about this just click on my USER ID and send me an email with a little description of your printer and what you have done and what the results were.


Re: Canon error codes 6800? by FSDusk (8/13/11 5:42 PM) reply + / -
I bought a new PIXMA MX882 and I can't even get started to do setup. Upon powering up, the blue copy light flashes along with the yellow warning light. The dialogue screen is in Chinese so I don't know what it is telling me. I CAN see 6800 at the top of the screen, so I assume that is the error code. Jeez...I can't even get started on setup and this thing is acting up.


Re: Canon error codes by trigger1937 (8/13/11 6:33 PM) reply + / -
FSDusk,... Since you just bought it you should have the Canon Customer support telephone number. Call them and they will walk you through the setup and fix. I bet you have installed one of the ink carts wrong, or forgot to take the tape off, or you need to verify you locked the carriage /head switch. The 6800 error is an "EEProm error code" which I would think it is telling you that something is not installed correctly. Take it back to the store you bought it from...quick.


Re: Canon error codes by malter (8/16/11 6:48 PM) reply + / -
Error code B200, printhead overheat on Canon Pixma pro9500 Mark2. I understand that the printhead is likely bad. Read other posts. Talked to canon. The question ism with the error code, the carrige will not side out of resting position to middle for access. How do I get it to the middle for access. Thanks in advance!


Re: Canon error codes by trigger1937 (8/16/11 9:15 PM) reply + / -
malter,... If you have the power on and open the cover the head will move just a little away from the park position. At this time just pull out the power cord and now you will be able to move the carriage by hand to the center and there you can remove the ink carts, unlock the carriage and printhead, and remove the printhead.


pulling plug doesn't work by malter (8/17/11 4:39 PM) reply + / -
carridge does not move at all when turns on, pulling plug does not work, still locked in resting position. seems error code has it completely locked up, no noises, nothing starts, etc. Appreciate the help. Any other ideas?
Thanks!


Re: Canon error codes by trigger1937 (8/17/11 8:31 PM) reply + / -
Malter,...Your note is not much help. You didn't mention the printer model number, or the error code so try again.


Re: Canon error codes by silvaboy (8/18/11 2:08 AM) reply + / -
Hi Trigger,

Sorry for the delay in replying - I've been on a business trip.

I did manage to get the printer to stay on long enough to get the printer carriage centered proving that there was no jam. I did it by holding the Stop/Reset button down before turning it on. I then held the on button down whilst pressing the stop/reset button a couple of times.

As I could remove the printhead, I tried cleaning it a few times without luck. However, one definitive proof that the cause is the printhead is that when I turned on the printer with the printhead uninstalled, there were no problems with it turning itself off after a split second. It behaved normally until it finally came back with the message that the printhead was not installed. It seems that the printhead is burnt out. I understand that a new printhead costs almost as much as a new printer. Should I really be repairing it or should I get a new one?

Regards
Chris


Canon error codes b200 pro9500 by malter (8/18/11 8:34 AM) reply + / -
trigger1937, sure, canon pixma pro9500 mark 2. error code b200. there must be some way of getting the carridge to move from the resting position? Probably in some secret service manual? error code apparently stopping everything from engaging/working. No sounds or movement whatsoever, Only alternate blinking lights. Tried all the maintenance tools and I get the error code pop-up box, will not allow any of the tools to work. Thanks in advance!
malter


Re: Canon error codes by trigger1937 (8/18/11 6:52 PM) reply + / -
Chris,...No a printhead does not cost as much as a new printer,..and the ink for the new printers will cost you more than a printhead. Call Canon parts department at 1-866-481-2569 and give them your printer model and ask for the cost of a new printhead. They should be between $40-$50 and it comes with a warranty.


Re: Canon error codes by Silvaboy (8/19/11 2:51 AM) reply + / -
Hi Trigger, Thanks for the advice, Chris


Re: Canon error codes by chris 17 (8/21/11 3:41 PM) reply + / -
My Canon PIXMA MP 610 printer is showing code 5010 and the green and orange lights are alteranately flashing , any ideas ?


error code b200 pro9500 by malter (8/23/11 2:46 PM) reply + / -
still in limbo. took cover off and can access printhead. nothing visibly wrong. does the error code clear itself after unplugging? Or do I need a reset disk like is sold on ebay. Printhead expensive $150! ouch! Anything I can do to verify it is the printhead before buying, or is an authorized service center the next stop. Thanks in advance!


Re: Canon error codes by trigger1937 (8/23/11 9:25 PM) reply + / -
malter,... I posted some information above on how to call Canon and get the correct price. Try it and see what you get. I though you said that Canon dealer was going to send you a new unit. What happened to that idea.?????


Re: Canon error codes by malter (8/24/11 7:19 AM) reply + / -
trigger, thanks. Canon was no help, out of warranty, they said to take in for repair. I'll try Canon to see how much the printhead is. How sure are you that it is the printhead? Thanks again!


Re: Canon error codes by trigger1937 (8/24/11 4:19 PM) reply + / -
Malter,... There seems to be more than one problem. The B200 error code is the printhead overtemp,..however, if that was the only problem the carriage should move to the center to ALLOW YOU TO CHANGE THE PRINTHEAD,...but since it is locked in the home position, then something is jammed somewhere in the mechanism. Have you used a flash light to examine everything in the path of the carriage or around the purge unit looking for anything that may cause a jam. Things like staples, paper clip, hair pin, string, etc. I have sent you an email and once your respond I will be able to send you some information on how to clear a jam at the purge unit.


Re: Canon error codes by rushjpsj@msn.com (8/24/11 4:27 PM) reply + / -
My canon MP530 has the error code 5C10 and also poor print quailty (when its printing) can someone tell me how to clean the wiper blades and the printheat to restore the quality and clear the code? I love this printer and definitely do not have the money to replace it. P.S.My work from home causes me to print maps and reports every day, the machine is about 6 yrs old and this is the first problem I've run into.


Re: Canon error codes by malter (8/24/11 6:40 PM) reply + / -
trigger, check I will look for it (not in the box yet). HEY, check out the expiriment that I did...I read somewhere that I would get a different error code for NOT installing the printhead, so I left it out and turned on the machine, It came on with noises (normal start-up) and gave me the message about the printhead not being installed correctly. When I lifted the cover, it came to the middle. I then put the printhead back in (the bad one?) and then got the usual b200 code. I will check for a jam, but this is sounding very much like the printhead, What do you think?
thanks SOOOO much for your kind help!


Re: Canon error codes by trigger1937 (8/24/11 9:36 PM) reply + / -
malter,... You are correct. One of the test I recommend is just exacly what you did. Since the printer ran all regualr diagnostics and found nothing except the printhead was missing,..it temporarily gave you a "Green Light" indicating things were OK. The it saw the printhead was missing and produced that error code. Putting the head back in, and then getting the same error proves the head is creating the error condition. Call Canon per my instructions and check out the cost of a new head. Once you have it and you get the printer back to working,...how are you going to KEEP IT IN GOOD WORKING CONDITION". This is where one of my Repair Manuals comes in.


Re: Canon error codes by malter (8/25/11 11:08 AM) reply + / -
Trigger, ordered the head. BTW, your readers may be interested to know that Canon was cheaper ($110 total) versus all other internet suppliers ($130-$200). Where can I find your manual for purchse. BTW, you guys are GREAT!


Re: Canon error code U052 for MP600 by Dani11 (8/26/11 9:46 AM) reply + / -
Good day to all who follow this thread,

I have a canon MP600 which now displays Error Code U052: "Type of print head is incorrect. Install the correct print head."

Leading up to this error, I had a paper jam to which i removed the paper. Then I tried to re-print and the printer was having difficulty to pull the paper through the unit. So I then decided to go into the printer properties and do some maintenance. I cleaned the bottom plate - 3 times. Then I tried to do a printhead cleaing when I got another paper jam which revealed I had a small paper clip in the unit. After removing the paper and clip, this message appeared. I have searched on the internet for a suitable resolution, and have performed the following trouble-shooting technics:

~ ensured that there is no paper left inside
~ removed and re-inserted the ink cartridges and print head
~ turned the unit off and back on
~ unplugged the unit for more than 10 mins
~ removed the printhead and wiped it with alcohol using cotton swabs
~ called Canon only to be re-directed to a service center

Other useful information may be that I have a windows platform and two of the five ink cartridges are re-used.

Can anyone help in resolving this issue?






Re: Canon error codes by Chella (8/28/11 9:46 PM) reply + / -
I was resetting may Canon iP2770 printer, I'm on my step 2 in resetting then it hung up, I turn off the printer. Then afterwards I cannot turn on again. There is no power at all. What should I do. Pls. help to solve may problem in my printer.

Thanks


Re: Canon error codes Troy by troy virt (8/29/11 10:50 PM) reply+1 + / -
hi i have a canon mx860 it has a error code 6a80 i was hoping you can give some info or help thanks.


Canon error codes by Munesh Jadav (8/30/11 4:47 AM) reply + / -
canon error 225


Re: Canon error codes by munesh07 (8/30/11 5:06 AM) reply + / -
system error E225


Re: Canon error codes by trigger1937 (8/30/11 8:07 AM) reply + / -
Troy,...I do not have detailed information about the Canon MX--- series printers but they are mostly the same as the MPxxx printers. The 6A00 error is typically and error with the purge unit and any timing associated with it. You need to provide me more information on what your printer is doing. Every thing it does from the second you power on provides details. Also how the printer was functioning before you saw this error,..for example, did you have anykind of a paper jam prior to getting this error.

Open the top cover and see if the carriage will still move to the center of the printer. Then pull out the power cord and see if you can move it by hand. DO NOT USE A LOT OF FORCE,..you should be able to move it left or right unless it is locked in the far right position. Examine the tray underneath the carriage path looking for any kind of obstruction such as a paper clip, staples, hair pin, piece of string, etc.


Re: Canon error codes by Joydeep (9/2/11 9:00 AM) reply + / -
Hi Trigger

I have been facing this really weird problem in my Canon MP 145 printer. Whenever I try to scan anything its saying that maintenance is going on so please try after that and giving a code: 2,114,0

please help
regards
joydeep


Re: Canon error codes by trigger1937 (9/2/11 10:05 AM) reply + / -
Joy,... I've not ever worked on or with the MP145,.. but the only suggestion that I have would be to unplug the unit and let it set for 3+ minutes and then plug it back and turn in on. Otherwise, call Canon Tech support.


Re: Canon error codes by PN Haribhai (9/7/11 1:37 AM) reply + / -
Hi am having problems with my canon FX10 i just purchased a toner and when i insert it i get a message saying set paper again and set toner again , what should i do ? i did remove the paper and toner and reset them and also restarted the printer but nothing seems to help


Re: Canon error codes by ??help? (9/7/11 6:45 AM) reply + / -
I have a Canon MX7600 that gives an error code of 5010, or says there is a paper jam. I have gone over the thing completely and see no paper anywhere. Help!


Re: Canon error codes by trigger1937 (9/7/11 8:47 AM) reply + / -
??help,... That error code for most canon printers is the "Scanner can not find Home position". It could be caused by the glass inside the scanner is dirty and as the internal arm scanns for the home position of the scanner,..it can not find the black mark. It could be caused by a bad sensor, open cable, logic board, etc. You need to take it apart and check one thing at a time but for sure clean the inside of the glass after you check all the cables. Also check that the blub comes on.


Re: Canon error codes by demillerusn (9/9/11 11:18 AM) reply + / -
I have an MP980 printer which has stopped printing cyan altogether (no streaking or anything). Remaining colors/bk/pgbk all fine. I've tried several deep cleaning cycles with no luck. I have a new print head on order which I should receive in a couple days.

Additionally, it appears the PGBK bidirectional printing is out of alignment. Every 1/2 to 3/4" down the page black printing is offset by about 1/8th of an inch. It alternates right and left every other line about the height of the PGBK print head. This happens from both PC printing and copying on the printer directly. Once I receive the new printhead I'll try an auto aligment. I did a manual alignment and reset all the alignment offsets to 0 since the alignment sheets don't print correctly without the cyan printing.

I am getting no error codes on the printer, although it sounds like the print head may be hitting something during each page pass, or it is trying to travel too far.

Any insight or assistance is appreciated!


Re: Canon error codes by trigger1937 (9/9/11 10:06 PM) reply + / -
demillerusn,....Open the top cover and when the head comes to the center pull out the power cord. Now you will be able to move the the carriage by hand. Move it to the far left and examine the path underneath it to see if you can find any obstruction, such as a paper clip, staple, hair pin, etc. Look inside the cover on the far right and examine the purge area to see if any part of the purge unit is stuck extended. Use a flashlight to see as much as you can. Slide the carriage by had back and forth to see if you can feel any obstruction.

Barried in the cover you opened is a lever that closes a switch under the covers,..or a tab that blocks the signal from a photocell / LED pair. This signal tell the logic card that the cover is "CLOSED". So if you find this switch and "Enable" it such that the printer thinks the cover is closed, you can leave it open and turn the power on and off and watch the action of the carriage and the purge unit. Before you do this test, unplug the power cord for 30+ seconds and when you put it back and turn the power on, the printer will perform a normal power on cycle. Watch everything very close and you may see what it is hitting. It may be something as simple as one of the ink carts is popped up a little.


Re: Canon error codes by demillerusn (9/10/11 5:44 AM) reply + / -
Trigger - thanks for the response, you certainly have helped quite a few in this column. The carriage assembly is running fine without any interference. The noise appears to just be the assembly reversing direction. I still have the problem with the offset printing, I can include a print sample if that helps. Other than waiting for a new print head and trying an auto alignment, not sure what other options there are. Also, as the cyan was completely non-operational, I'm only optimistic that it is a print head problem and not actually a bad logic board with multiple symptoms.

I wasn't able to trip the cover switch, it appears to be buried in the printer. I do have the service manual, but haven't dug into it that far yet.

Thanks!
Dave Miller


Re: Canon error codes by trigger1937 (9/10/11 8:24 AM) reply + / -
Dave,... I will send you an email from this website and once your reply I will be able to send you some instructions on how to clean your printhead and see if that helps with the Cyan.


Re: Canon error codes by Emmanuel54 (9/11/11 2:28 AM) reply + / -
Hi,

Some time ago I powered up my Canon MP600 and, without reasons (it was sitting at its usual place since almost a year), it showed briefly an error code B200 then 5010.

I learned here and elsewhere that these errors are related to (B200) inside the printer and (5010) maybe something with wires, printhead captors, and the scanner.

Photos : http://flic.kr/s/aHsjwbEtxW

The warranty was over long ago, thus ,as suggested, I removed the right side, and then also the left side but everything seems fine, there is no loose wires.

I wonder about what to do next : /


Re: Canon error codes by mchoudhary7692 (9/11/11 4:40 AM) reply + / -
Hello Sir,

i Have Canon IR 2870, And My Problem Related To It's "Finisher"

When I Start The Machine It's Show That "finisher Cannot Be Used"

What Can I Do please reply me As soon As Possible...


Re: Canon error codes by hope729 (9/11/11 7:42 AM) reply + / -
I have a Pixma MP460 & only use it to scan since the printer refused to recognize a cartridge after i refilled it. Until now, I have been able to press the OK button & then the alarm light would go off & it would scan just fine. Bit now it won't. I haven't changed anything. Have tried resetting with the MP Tool thing & all other solutions I found on this site, no luck. The error code is UO51. Any suggestions appreciated. Thanks. Oh & plus since I did the MP tool the language is now in Japanese or Chinese. ??


Re: Canon error codes by trigger1937 (9/11/11 8:32 AM) reply + / -
Emmanuel54,...The B200 error is an error associated with the high Voltage necessary to drive the printhead. The 5010 error is an error associated with the front CD tray "Lift Unit" not being able to lift properly.

You indicated these errors were temporary,... so did you try and clear the error or anything else before you took it apart. If the covers are off but you still have everything connected as before, you should be able to turn the power on and see if the error condition is still there. Unplug the power cord and let it set for a minute then put it back and power the unit on. Now see what error condition you get.


Re: Canon error codes by trigger1937 (9/11/11 8:53 AM) reply + / -
Hope,... Because you used the Service Reset Tool,.. it probably reset the printer to japanese location. Go back inside the tool software and find how to set the country code back to US. One other thing to do is just unplug the printer for a minute and then plug it back and turn it on and see what error code you get. The U051 error is the same error again. It says it is a "Wrong Cartridge" which is telling you that one or more of the contacts on the back of the ink cart is either dirty or not making good connections. Replace it and look at the insides to make sure no ink is on the contacts inside the printer.


Re: Canon error codes by kquon (9/11/11 10:07 PM) reply + / -
Hi, I have a MP510 canon printer, and the problem I am having is it wont print black. I replaced the cartridge and it recognizes it on the computer but when I put it in the holder it has a solid red light. The other weird thing is the other cartridges are almost full and it wont recognize them on the computer though. But it will print colors. please help


Re: Re: Canon error codes by Emmanuel54 (9/12/11 2:05 PM) reply + / -
Thanks for these infos Trigger1937 ! I never found something as precise.
I'll pay more attention to the cd-tray so, but that's strange, I never used it. (inside picture : http://flic.kr/p/amFwug in case it can indicate something)

For "temporary" I meant the B200 appear for less than a second and then it display 5010, the screen keep displaying that until I powered off or unplug the printer.

I tried again to unplug the power cord, wait, plug it back and power it on; but its the same (forgot to mention that I tried that many times).


Re: Re: Canon error codes by Scytex (9/13/11 4:59 PM) reply + / -
Is this the internal S1 finisher or roll up finisher?
we has a S1 internal finisher fail, the fuse on the dc control board was blown so we replaced the board and are working again.

our IR 3030 went to limp mode and pushed copies on the floor...


Re: Canon error codes by trigger1937 (9/14/11 6:49 AM) reply + / -
Emannuel,...Since th 5010 error is solid, you will need to examine the CD tray door. Even though you don't use it and your printer has never been modified to print on CD's (which it could have been) the printer always tests that function at power on and if it can't lift the front feed rollers to the proper height it will get the 5010 error. The only way to fix the problem is to check for a missing part. To do this I need to send you some pictures but I can't do that on this web site so I will send you an email and when you reply I will be albe to send the image and instructions on how to check the problem.


Re: Canon error codes by ??help? (9/14/11 8:27 AM) reply + / -
Thanks. Hopefully it will help to see pics of what I am doing. :)


Re: Canon error codes by stf9 (9/17/11 7:01 PM) reply + / -
Trigger1937 - I have a Canon MP480. Whenever I try to print something, it sounds like it is printing (I can hear the print cartridges moving back and forth), but only blank pages are produced. No ink whatsoever is on any of the pages. Someone has written about this problem before on this thread, but unlike them, I am not getting any error messages. The only message I have received when trying to print was a windows message titled 'Canon MP480 series Printer - USB004'. It read:

'The ink cartridge has been installed or replaced. If the printout contains misaligned lines or is not satisfactory after the installation or replacement, refer to the user's guide and carry out the print head alignment.'

I have tried performing the 'print head alignment' operation, but it is the same story - it sounds like it is printing, but only a blank page comes out of the printer.

Any thoughts you have would be greatly appreciated. Thanks...


Re: Canon error codes e225 by patrik ulhakson (9/18/11 12:25 AM) reply + / -
model: imageclass mf4350d.
its a new one. i just conneted it for the first time and it cames system error (e225) i've disconneted the cable ant tried but makes no sense. can u plx help ASAP


Re: Canon error codes by trigger1937 (9/18/11 8:08 AM) reply + / -
stf9,,...The ink carts for the MP480 have built in printhead and it is very easy for the ink to dry up on the exit port of all nozzles on the bottom. Remove both ink carts and "Blot them many times on a folded hot wet paper towel. This should get ride of the old ink and hopefully get the internal ink flowing again. Return the ink to the cart and do a cleaning cycle and then print a nozzle test print and send me the image. To send me the scanned image you will need my email address and I will send you an email right now.


Re: Canon error codes by Tony S. (9/20/11 8:20 AM) reply + / -
Why does my Canon MX310 stop in the middle of printing a one page document? The only message that appears is "printer error" on the computer screen where I have to click "cancel print" to get out of the screen. Under this circumstance, the printer queue usually does not clear itself and I have to empty it manually. When I clear the printer queue and restart the printer printing often works for one or two print jobs, but then occurs again. I want to stop the problem from occurring in the first. The printer had been working fine until about 3 months ago. Anyone have any suggestion?


MX680 B200 Error by a million registries (9/20/11 9:34 AM) reply + / -
I have the Pixma MX680, with the b200 error. I have had it for over two years and this is the second time I have gotten this error. The first time, I followed these instructions from above:

1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s)according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4 times----Green (Power)------Waste ink counter resetting

It worked perfectly the first time. Everything went back to normal and I used the printer for another 6 months or so. This time, I tried to follow the instructions again, but when I get to step 4, the Power LED never comes on by itself, it just continues the alternating alarm and power lights.
After the 6th try, I just tried pushing any and every button...no luck, they just won't stop flashing.
I also tried removing and reinstalling the cartridges, still nothing.
Any suggestions? Thank you so much!


Re: Canon error codes by trigger1937 (9/20/11 9:39 AM) reply + / -
Tony,.... I have no surport information for the MX310, but since it is similar to most Canon printers,... It may be that you are low or out of black ink (or colored ink) and during the print the printhead is "Over Heatintg" and at this point the printer will stop and wait for the head to cool. However it should continue when it cools. The other possibility is that your print driver Que is overloaded and not being emptied as your print and no more data can be sent to the printer,..especially if you have several items in the que. Once the printer gets any kind of error the que must be cleared. The buffer inside the printer may not be getting reset. Try unplugging the power cord to the printer for 1 minute and start again. Don't send multiple things to the printer at one time.


MX680 B200 Error by all this for 1 quest (9/20/11 9:46 AM) reply + / -
I have the Pixma MX680, with the b200 error. I have had it for over two years and this is the second time I have gotten this error. The first time, I followed these instructions from above:

1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s)according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4 times----Green (Power)------Waste ink counter resetting

It worked perfectly the first time. Everything went back to normal and I used the printer for another 6 months or so. This time, I tried to follow the instructions again, but when I get to step 4, the Power LED never comes on by itself, it just continues the alternating alarm and power lights.
After the 6th try, I just tried pushing any and every button...no luck, they just won't stop flashing.
I also tried removing and reinstalling the cartridges, still nothing.
Any suggestions? Thank you so much!


Re: Canon error codes by all this for 1 quest (9/20/11 9:49 AM) reply + / -
I have the Pixma MX680, with the b200 error. I have had it for over two years and this is the second time I have gotten this error. The first time, I followed these instructions from above:

1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s)according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4 times----Green (Power)------Waste ink counter resetting

It worked perfectly the first time. Everything went back to normal and I used the printer for another 6 months or so. This time, I tried to follow the instructions again, but when I get to step 4, the Power LED never comes on by itself, it just continues the alternating alarm and power lights.
After the 6th try, I just tried pushing any and every button...no luck, they just won't stop flashing.
I also tried removing and reinstalling the cartridges, still nothing.
Any suggestions? Thank you so much!


Re: Canon error codes by all this for 1 quest (9/20/11 9:51 AM) reply + / -
Wow, that was obnoxious. So sorry that posted three times, it kept giving me an error.


Re: Canon error codes by trigger1937 (9/20/11 9:58 AM) reply + / -
A million Reg,... Well you finally ran out of luck. The B200 error is the "High Voltage Error" condition that is telling you the your printhead is over heating. This happens when you are very low on ink but continue to print and there is insufficient ink in the head to keep it cool. Normally the printer will STOP printing and wait till it cools off before it will continue. Your ink carts may be near full but if your printhead is partially clogged with DRIED UP INK there is not sufficient room in the ink chamber to keep the head cool. As you continue to print line after line, the head heats up. You were lucky that it cooled down the previous times,...but this time you have burnt the head out and it won't go again no matter what you do to it. Once you purchase a new head I suggest you learn how to keep the head clean so this will not happen again.


Re: Canon error codes by all this for 1 quest (9/20/11 10:09 AM) reply + / -
Okay, well thanks. The crappy thing is that I knew that you should replace them as soon as the printer said they were low, so I was always very good about that. We never kept running it after it said to replace them. Guess we were screwed no matter what we did.


Re: Canon error codes by all this for 1 quest (9/20/11 10:32 AM) reply + / -
I don't know, it doesn't seem to add up to me. Like I said, I never used them beyond when it told me to replace them. I wasn't in the middle of a print job either. I last printed a couple days ago and it acted just fine. Then when I tried to just turn the printer on this morning...nothing but the error code. I am more convinced all the time that machines are engineered to fail after a couple years. If it all depends on me keeping the print head clean, why doesn't it tell me when and how to do that in the manual?


Re: Canon error codes by all this for 1 quest (9/20/11 11:06 AM) reply + / -
I don't know, it doesn't seem to add up to me. Like I said, I never used them beyond when it told me to replace them. I wasn't in the middle of a print job either. I last printed a couple days ago and it acted just fine. Then when I tried to just turn the printer on this morning...nothing but the error code. I am more convinced all the time that machines are engineered to fail after a couple years. If it all depends on me keeping the print head clean, why doesn't it tell me when and how to do that in the manual?


Re: Canon error codes by wheelz696 (9/22/11 10:56 AM) reply + / -
i have a problem with my canon pixma mp490 multi funtion printer ,ive used it a few times a few weeks ago with no problems even replaced the ink , but turned it on yesterday to get the cover is open message? its deff closed , ive read about some switch on certain models that just needs to be flipped up but this one dont seem to have it ,ive spent a whole day on it and cant find anything online helping with this problem with this model in particular , it was a gift from my fiencee a year ago so its still newish. thanks for readin.


Re: Canon error codes by Catalina (9/23/11 6:18 AM) reply + / -
Greetings all.

My Canon iP3600 printer has worked very well for 28 months but is now throwing up an error code C000, both in the printing screen and a separate box, with the message to turn off the printer and restart after a minute or two. This solution is not having an effect.

The local printer techno has never heard of this code and Canon tech help, after searching around, advise it represents a hardware problem and suggests the purchase of a new printer is warranted.

Does anyone have a clue as to what this code really means and what solution is possible. Any help would be appreciated


Re: Canon error codes by george47 (9/23/11 7:42 AM) reply + / -
I have a canon IP4600 printer. When I send a document to print thew pc shuts down and restarts. The pc poower supply has been changed but this still happens? Could someone please advise as canon do not seem to be keen on support. My suspicions are a voltage feedback on the usb connection causing the Motherboard to shut down? Hoever I am not a techie so would appreciate confirmation or information of other causes.


Re: Canon error codes by george47 (9/23/11 7:42 AM) reply + / -
I have a canon IP4600 printer. When I send a document to print thew pc shuts down and restarts. The pc poower supply has been changed but this still happens? Could someone please advise as canon do not seem to be keen on support. My suspicions are a voltage feedback on the usb connection causing the Motherboard to shut down? Hoever I am not a techie so would appreciate confirmation or information of other causes.


Re: Canon error codes by George47 (9/23/11 7:56 AM) reply + / -
We have a canon ip 4600 printer. When a print job is sent to the printer the pc shuts down and reboots. Can anyone throw any light on this problem? The PC power supply has been changed and all printer software has been deleted and reinstalled.


Re: Canon error codes by George47 (9/23/11 7:56 AM) reply + / -
We have a canon ip 4600 printer. When a print job is sent to the printer the pc shuts down and reboots. Can anyone throw any light on this problem? The PC power supply has been changed and all printer software has been deleted and reinstalled.


Re: Canon error codes by George47 (9/23/11 7:57 AM) reply + / -
We have a canon ip 4600 printer. When a print job is sent to the printer the pc shuts down and reboots. Can anyone throw any light on this problem? The PC power supply has been changed and all printer software has been deleted and reinstalled.


Re: Canon error codes by ninja12 (9/23/11 7:58 PM) reply + / -
Program Clear Counter Canon :download www.compute.co.th


Re: Canon error codes by jonton (edited 12/17/12 9:17 AM) reply + / -
Error B200 is discussed here in detail:
http://printerspecial.blogspot.com



Re: Canon error codes by Adam D (9/24/11 2:08 PM) reply + / -
Hi can someone help please .
I have a new Canon LiDE 210 which i managed one scan from. Now when i try to scan it keeps telling me to unlock the scan head( which is unlocked already, take out the cable then replace and try again.

I have done everything tens of times and it still comes up with the same error?????????????

Thanks.

Adam


Re: Canon error codes by nadeeka (9/27/11 4:38 AM) reply + / -
hi, I have a canon inkjet iP3600 series printer.when i printing display this massage "A printer error has occurred.turn the printer off and unplug the power cord fo the printer from the power supply.olso printer's power and resume leds are blinking.


Re: Canon error codes by magicvideo (10/1/11 7:25 AM) reply + / -
hi , i have a canon ip 4700 printer, i see an error when i want use it , it error is 5b00 ,
please help me ,



Re: Canon error codes by trigger1937 (10/1/11 8:29 AM) reply + / -
magicvideo,...Well you have run out of magic. The 5B00 error is telling you that your "Ink absorber pads" in the bottom of the machine are full. Once you reach this stage you need to take the printer apart and either replace the pads or attempt to clean them. If you want more information on how to do this just click on my USER ID and send me an email with your printer model number and error code.


Re: Canon error codes by jonton (10/7/11 5:53 AM) reply + / -
Here is some useful information about 5200 error.
http://www.printerdiary.com/2011/10/canon-error-5200.html


Re:MP510 - error B200 by mikisdad (10/14/11 3:55 PM) reply + / -
On turn on yellow and green lights just flash
Opening to check cartidges doesn't bring them to the centre but they are relatively new and I know them to have ink
Using utilities just says there's a B200 error and to contact service
Printer is out of warranty but I'm handy - other lists have suggested the head is burnt out - is this likely the case and, if so, is it possible to obtain an fit new one or must I just throw the printer away and get a new on? If so, it there a better brand / model that nayone can recommend?

roger


Re: Canon error codes by kido (10/15/11 9:21 AM) reply + / -
I have a canon pixma 145 printer .I've been using it for years without problems but last night when I turned it on it's not working anymore no lights no power. I checked the connections and the ac adapter, i even checked the output voltage and it reads 15 volts. It is written at the adapter casing that the output power should be 24 volts but it reads only 15 volts, do i need to replace the adapter? Anyone please help...



Re: Canon error codes by ditter (10/25/11 6:19 AM) reply + / -
My Canon MP600 keeps saying there is a "Paper output slot" Error and I'm not sure how to fix it. I can restart the printer, with no paper in it and then it will print one sheet of paper and I must do the same thing again and again to print. When the error message first occur I just took the piece of paper out and there wasn't any ripped off so I know there isn't any in the printer.


Re: Canon error codes by aro (10/29/11 2:55 PM) reply + / -
hello
i have printer canon ir3245n
the power was shut of and i have the error & donot work please
help me to resolve this problem what is the error code resolver
thanks team


Re: Canon error codes by Yznheimer (11/1/11 7:30 AM) reply + / -
Canon imagerunner. Error code: E000021-0220. Brand new model that had some corner damage from shipping. Bought it thinking the problem would be minor.




Re: Canon error codes by trigger1937 (11/1/11 9:22 AM) reply + / -
Yznheimer,....Sorry, that is a Laser printer and I have no information, manuals, or experience with them.


Re: Canon error codes by Jameson (11/10/11 1:41 PM) reply + / -
I have Canon MP600 which is in some sort of error state. It calls for errorcode 5010. It won´t help to unplug the machine.
Error occured while cleaning the printing heads. Where is the problem?


Re: Canon error codes by trigger1937 (11/10/11 6:36 PM) reply + / -
Jameson,... This is the "Scanner Home Position Error" code. It is teling you that the scanner moving arm is searching for the home position and can not find it. This can be due to several problems, all of which are associated with the scanner. 1. The scanner bulb could be burnt out. The Scanner sensor for home position is bad. 3. the inside of the glass is so fogged up with cigarette smoke it can not find the sensor. 4. One of the cables or ground wire to the sensor has come undone.

9 times out of 10 it has to do with the glass being dirty, on the cable inside coming loose.

Since you provide very little information on what the printer is doing,.. it is hard for anyone to help.


Re: Canon error codes by BAB (11/10/11 7:11 PM) reply + / -
Most E000 codes in Canon laser printers, copiers and MFP,s are fuser errors!

BAB


Re: Canon error codes by BAB (11/10/11 7:11 PM) reply + / -
Most E000 codes in Canon laser printers, copiers and MFP,s are fuser errors!

BAB


Re: Canon error codes by BAB (11/10/11 7:12 PM) reply + / -
Most E000 codes in Canon laser printers, copiers and MFP,s are fuser errors!

BAB


Re: Re: Canon error codes by Jameson (11/11/11 1:02 AM) reply + / -
When I press the on-button the printer goes immidiately to a error-state givin the "printer error 5010". The printer is totally stuck.
Are these sensors in a difficult place? Is this printer to be put into pieces?
Could there be ink in some sensors?

thank you for your answer!


Re: Re: Canon error codes by Jameson (11/11/11 1:09 AM) reply + / -
When I press the on-button the printer goes immidiately to a error-state givin the "printer error 5010". The printer is totally stuck.
Are these sensors in a difficult place? Is this printer to be put into pieces?
Could there be ink in some sensors?

thank you for your answer!


Re: Canon error codes by trigger1937 (11/11/11 8:55 AM) reply + / -
Jameson,...Pull out the power cord and let it set for a minute. Then put it back and turn it on and see if you get the same error condition. If you get the same error code then you will probably need to take the printer apart. If you got the error after you cleaned the printhead,...tell me what you were doing to clean the head. Did you use the function in the maintenance section of the printer of did your remove the ink and head by hand?


Re: Canon error codes by dadasalam (11/13/11 5:21 AM) reply + / -
hi i had B200 error but it solves with turning off for two or 3 day and sometimes with washing head in warm water
but now it not solve with every thing?

there is no burning because this problem caused to me over 5 or 6 times and solved after 2 3 days


Re: Canon error codes by Jameson (11/13/11 10:49 PM) reply + / -
The printer has been apart for 2 days and it still goes for error state when I plug it in.
The reason I was using the cleaning function was bad printresult. So I was using the function in the maintenance section.
The error code came while the cleaning process was going on. In the middle of the process?


Re: Re: Canon error codes by Techninja (11/14/11 6:39 AM) reply + / -
There is no wire on this switch. It is mechanical. I know, I popped mine off for the same error, and it just mechanically locks the carrier for the light bar thing. Mine is just over a year old, and didn't get any use in the last 8 months.
I think the motor or other gear is stuck. No way I can see to get the thing apart to see if it can be persuaded to break loose.


Re: Canon error codes by trigger1937 (11/14/11 3:51 PM) reply + / -
Jameson,.... You make me Laugh out Loud..... Just because you take the printer apart,..do you expect that would clear the error... LOL. What I meant is that it is a very serious problem and the only way to find the problem was to take the printer apart and use the best diagnostic tools to troubleshoot and find the problem. Since you have don't none of this, I wouldn't expect that you would find anything. I suggest that you take the printer to a Canon Service Center,..they have the expertice to find the problem. If you don't want to do that then put the printer up for sale as "Parts only" on eBay.


Re: Canon error codes by trigger1937 (11/14/11 4:30 PM) reply + / -
Techninja,...Does your "Title" imply you have technical expertice? So lets see,...Hummmmm. It is a mechanical switch,...Hummm,..but somehow the logic board knows of the problem,...hummm. I wonder if the Mechanical switch somehow moves some electrical function. No,... you are right,..it is just a mechanical switch. However, the switch has NOTHING TO DO AT ALL WITH THIS ERROR CONDITION. It is not about the switch, which is only a mechanical mechanism to "LOck" the carriage in place when you are moving it. The error signal is generated when the logic board drives the sensor arm of the scanner to find the home position. This is done by a photo sensor on the arm. If it can't fine the home position,.. it will generate the error.

All of the scanners DO COME APART. First you have to take the entire scanner off of the printer. Then you have to take off the operator panel off of the scanner. Under that panel are the screws that hold the scanner asm and the glass asm together.


Re: Canon error codes by seca20 (12/1/11 4:34 PM) reply + / -
hello, i have a canon pixma mini260 that i only used twice about a year ago. now i go to use it again and it says U150 "The following ink tank cannot be recognized. CMYBk can any one twll me what this means and what i can do about it? thanx Seca


Re: Canon error codes by GAdawg (12/2/11 5:24 AM) reply + / -
I have Pixma MP560, used sparingly(maybe twice) a year ago, then boxed up. Using again. Printed first set of pages fine. Went to print second doc and printer stopped in mid job. Showing code 6A80. Followed instructions to clear/cancel job, shut down unit, restarted. Code displays during startup. Tried removing power supply, let set overnite, same results. Removed all covers not requiring tools. Could find no paper scraps, packing material ( as unit is "new" but purchased over a year ago). When unit is in start up scanner/bulb seems to move freely. The print carriage moves. I have noticed that print carriage stops at moment that code displays...carriage is approx 2" from rht side of and moving towards the left. Again..saw no obstructions. I can move carriage by hand, with little pressure.
Is code "stuck" in unit. Is there a way to clear it.
any other suggestions other than a hammer?


Re: Canon error codes by VIJAY BHOYAR (12/6/11 5:34 AM) reply + / -
I have the error code: 5B00 on my canon pixma ip6000D printer.when I turn on my printer after some time of printers self-automatic inner work the display shows this error code(5B00).
Please, help me.



Re: Canon error codes by trigger1937 (12/6/11 9:11 AM) reply + / -
Vijay,...Well you have finally reached the dreaded "Waste ink Absorbers Full" error message. Once this error condition is detected, the printer shuts down all printing and will not print again until the printer is serviced and the error condition reset. I am sending you an email and once I get a reply from you I will be able to send you some PDF files that will explain what you have to do to clear this error and fix the printer.


Re: Canon error codes by a.r.tipu (12/12/11 12:04 AM) reply + / -
hi i have a ir2200 canan copyer.my problam is when i start the machine it show machine start like power light green ,scan leaser beam on sound to start coming but desplay not showeing any thing and no function key working.sum time after 02 hrs its automatic working normaly but some time nothing happen. pls help me out.


Re: Canon error codes by Scytex (12/12/11 5:04 PM) reply + / -
IR 2200 with slow display on?
you may be losing the harddrive which will require
a checkdisk or a new drive with system RUI and language reloaded.

best to have a tech do this.


Re: Canon error codes by PINTO1957 (12/13/11 9:09 AM) reply + / -
CANON MP620B
IS IT POSSIBLE TO DISCONNECT THE LOW INK WARNING?
IF SO CAN I REFILL THE CARTRIDGE AND USE IT WITHOUT HAVING TO USE A CHIP RESETTER?
RCOSTANTINO@SATX.RR.COM


Re: Canon error codes by trigger1937 (12/14/11 8:48 AM) reply + / -
Pinto,...It is possible to "Turn off" the Canon ink monitor software but if you do and refill your own ink, then you run the risk of printing when one or more of the ink carts run dry and that will burn up your printhead. I suggest you refill the canon ink carts with the "Best" ink and buy a resetter for $15. You will still be saving a lot of money but you will also protect the investment you have in your printer. If you want more info just send me an email.


Re: Canon error codes by cccc (12/20/11 5:57 AM) reply + / -
Epic :D


Re: Canon error 5110 after printerhead replacement by chainyank (12/21/11 2:39 PM) reply + / -
I just replaced the printerhead in a Canon Pixma Pro9000. I was given this printer and was told the head needed replacing. After replacing and loading with all new ink I got the 5110 code. With the replacement in mind, how should I fix this problem? Thanks for any help!


Re: Canon error codes by philly5706 (12/22/11 12:11 AM) reply + / -
You'll need the software to calibrate the printhead.


Re: Canon error codes by trigger1937 (12/22/11 9:02 AM) reply + / -
chainyank,....The error code 5100 is for the timing strip that runs through the back of the carriage and head. There is no listing for the 5110 error but it must be a subset of the 5100 error. I suggest that you open the top cover and pull out the power cord. Now you will be able to move the carriage by hand. Use a flashlight to examine the tiny timing strip for ink spots. The other possibility is that there is some debrix in the carriage path such as a paper clip, staples, hair pin, or just a small scrap of paper that is affecting the timing and movement of the carriage. Slide the carriage back and forth and see if you feel any "Bumps" in the path. Make sure that all of the ink carts are TOTALLY SEATED AND NOT STICKING UP, SUCH THAT THEY INTERFERE WITH THE COVER.

As far as the note above about color calibration software,..I've never heard of it or seen it for any Canon printer. You can download the latest "Drivers" from the Canno Web site under "Support".


Re: Canon error codes by StacyL (12/27/11 11:00 AM) reply + / -
Hi there...I've read through this entire thread and you seem to get close to my problem but not quite hit it.
I have a Selphy DS810 with Error Code 5c00. The printer head is stuck all the way to the right (home position?). It won't budge. I can get it into what I think is "service mode" with the tips above (it just says "Canon" on the screen), but I don't know what to do from there. Also no idea how to move the printer head out of the way so I can clean.
Thanks in advance,
Stacy


Re: Canon error codes by trigger1937 (12/27/11 3:10 PM) reply + / -
Stacy,... I have no information or experience with the printer you listed. However, all Canon printers use 5C00 for a jammed carriage and purge unit error code. The service mode will not help you do anything so just get out of it. I will send you an email and when you reply I will send you more tests to see if you can clear the jam.


Re: Canon error codes by WKV8772 (1/1/12 4:56 AM) reply + / -
I have CANON MP287 and i had just replaced my black catridge...but,yellow led light still blinking...i also have clean all surface of the catridge strip.. can anyone help me??


Re: Canon error codes by hope729 (1/1/12 8:27 AM) reply + / -
Let's just call a spade a spade: These Canon printers are a rip off & deliberately designed to force you to use their printer cartridges. In my case, I only want to use the scan function on mine which doesn't even require ink but I can't because of the stupid cartridge error. I own it, I bought & paid for it. If I want to use it only for scanning that should be my right. Somebody should file a class action suit against these jokers.


Re: Canon error codes by chainyank (1/1/12 8:41 AM) reply + / -
thanks for the help. Strangely enough, the problem has sorted itself out. When I went to fix it and turned on the printer it went through its warm up routine and was fine. Thanks again though for your help!


Re: Canon error codes by mychelle (1/1/12 7:52 PM) reply + / -
Re: Canon i550 Service Error 5100 by michelle (1/1/2012 7:45 PM) reply + / -
hi i have a canon pixmamp510 had it for years awsome but now i need to print
at first wouldnt turn on i mucked around with it then it finally turned on
now on the lcd screen it states "errorcode 5100 ?
when i open top bit like im changing inks the bit the inks sit in normally slides along and stops now it slams from left to right and slams back against the left side hard making a bang noise i can see the thick white strip thats there it looks clean just wondering if anyone can help is there supposed to be something on this side of ink holders looks like something missing .never droped or miss treated



Re: Canon error codes by mychelle (1/1/12 8:23 PM) reply + / -
have turned printer off unplugged and manually pulled across ink cartriges inspected belt and other stuff int there no loose stuff nothingwhen i pick up it rattles though still error 5100


Re: Canon error codes by trigger1937 (1/1/12 9:02 PM) reply + / -
mychelle,...It would help if you would mention the printer model number. Anyway, th 5100 error in most all Canon printers is telling you that there is some kind of jam in the purge unit. You will have to take the printer apart to get at the purge unit to instpect it for damage and/or replacement. I will send you a note and when you reply I will provide you more information.


Re: Canon error codes by trigger1937 (1/1/12 9:14 PM) reply + / -
hope729,,,..The Canon printer are the best printers being made. If you don't think so,..just go to the forum on this website and coount day by day how many problem are posted by other printers compared to Canon. Yes they stop the printer from doing anything when any one of the ink carts is bad because they don't want you to burn out the expensive printhead when you try to print something or when you scan a copy of somthing. Both of these acts require the ability to print and your printer can't print since your out of ink. If you really want to save money and protect your investment in your print then buy some top quality ink and refill the Original Canon ink carts. You can refill the carts dozens of time and just think of the $$$ you will save. You could have mentioned what printer model you have.


Re: Canon error codes by trigger1937 (1/1/12 9:27 PM) reply + / -
Chainyank,...Sorry for the long delay in responding. For some reason I did not get a notification of your post until today. Anyway th 5100 error for all the 9000 series printers is telling you that you have a bad carriage encoder signal. This means the tiny mylar timing strip that passes through the back of the carriage and the head has been contaminated with ink spots or spray of some kind. You need to remove the top cover so you can get access to the timing strip and clean it. Open the top cover first and when the head moves to the center pull out the power cord. Now it will be free to move by hand out of the way. The Timing strip is hooked on a metal tap at the far right and held tight by a spring on the far left so when you clean the timing strip you must use a damp tissue between you thumb and forefinger and only wipe the timing strip from right to left. If you pull the timing strip the other direction it will come off.


Re: Canon iPF610 Hardware Error by SA89 (1/5/12 10:39 AM) reply + / -
I have a Cannon iPF610 plotter. A hardware error message 03130031-2F23 has come up. Shutting down has been tried and doesn't help. Any suggestions???


Re: Canon error codes by Leslee (1/5/12 8:36 PM) reply + / -
Printer not responding ...does it do this when it is out if ink. Said ink was low a few times and then just won't print my last page. I have the mp495


Re: Canon error codes by trigger1937 (1/5/12 9:11 PM) reply + / -
Leslee,...Yes they will refuse to print once they tell you it is out of ink.


Re: Canon error codes by nightowlqueen (1/7/12 9:52 PM) reply + / -
I have a Canon Pixma MP610, which is 3 years old and has suddenly developed the error code: U052. Canon advised to remove cartridges and then replace them and then unplug for a minimum of 30 minutes. This did not resolve the problem. Shouldn't these multifunction printers last longer than 3 years??


Re: Canon error codes by trigger1937 (1/8/12 10:14 AM) reply + / -
nightowlqueen,...There are a couple of things that can go wrong and cause this problem,..and the worst is if the printhead overheats and locks in an error code. The other very simple thing is if the contacts on the back of the head or in the carriage get dirty and the Logic board does not get the correct response at power on when it runs the diagnostic routines against the head. This is why Canon suggested that you remove the head and turn the power off. This resets the error condition and then when you turn the printer on it tries one more time to get the correct response from the head. So clean both sets of contacts and when you put the head back in the carriage,..lock and unlock the carriage lever two or three times as each process "Wipes" the contacts to insure good connection. If this does not work then you will need a new head. Call Canon at 1-866-481-2569 and ask for the parts department. You will have to make a Credit Card order and they will only ship inside the USA.


Re: Canon error codes by Clampitt (1/8/12 4:04 PM) reply + / -
Hi

After cleaning my printer with a damp cloth I'm now getting Error 6A00.

Its a Pixma MX850.

Can anyone help?

Many thanks
Clampitt


Re: Canon error codes by trigger1937 (1/8/12 8:45 PM) reply + / -
Calmpitt,... It seems you must of jammed your big fist in there and twisted it around a couple of time. This is the best way I know of knocking someting off. Now you've done it your only choice is to take the printer apart and examine the purge unit to see what you knocked off. It is way to tight in there to see what you did and even find what came of,...let alone pick it up and attempt to put it back on. If you really want more information just click on my USER ID and send me an email with your detail. When I stop laughing at what you did I may decide to send you a reply.


Re: Canon error codes by Achilles (1/10/12 11:44 AM) reply + / -
hi, I have a canon mp600 that was working fine until flashing just for a moment the error 'B200' then displaying error '5010'. It has been displaying error '5010' ever since. I bought the printer second-hand so can't say how old it is, but I'd really like to keep it functioning. Please help.


Re: Canon error codes by trigger1937 (1/10/12 7:52 PM) reply + / -
Achilles,... The 5010 error condition is telling you that the scanner arm can not find the home position,..and continuous to search until it times out and stops with the error. The only way I know of solving this problem is to take the printer apart remove the scanner asm and check the underside of the glass for fogging condition. Of course you must first make sure the lamp will work since that could be the basic reason. That is easy to test since all you have to do is start the scanner and lift the lid. I am sending you an email and when you reply I can provide you more information on how to take the printer apart.


Re: Canon error codes by skycladtst (1/15/12 5:02 PM) reply + / -
Canon MP280
scaner error code 214021

I have the printer 8 months and suddenly after a month of not using it It's not scaning at all. I looked if it has something stick inside but nothing....
(4 months ago i bought a compatible blank ink and i consumed it all in 3 months I just mention it)
Anyway someone could help me with my error????
Please help!


Re: Canon error codes by trigger1937 (1/15/12 9:51 PM) reply + / -
skycladtst,...I'm sorry but I have no information about that model of Canon printer.


Re: Canon error codes by skycladtst (1/16/12 6:34 AM) reply + / -
I solve the problem!!!It was error E16.

http://www.youtube.com/watch?v=r-ToStvAuLs

it worked for me!


Re: Canon error codes by PARVESH (1/17/12 5:33 AM) reply + / -
that my canon image runner ir 3570 do not running paper jam
plese sulation in my machine
but i am using paper jk copier & centuary
that my machine error code e000014-02
plese help me now



Re: Re: Canon error codes by eab7686 (1/20/12 6:52 PM) reply + / -
My canon ip6220d printer keeps showing error code 5100. Please send me instructions how to fix this. Also, please tell me where the purge unit is and how it looks.
Thanks,
Eric


Re: Canon error codes by trigger1937 (1/20/12 7:55 PM) reply + / -
eab,...The 5100 error,..in most all Canon printers,.. means you have some kind of timing problem with carriage and/or the timing strip. This could be something as simple as a paper clip in the carriage path, or a staple, push pin, hair pin, or just a bit of paper acting like a bump in the road. It could also be the result of ink splatters on the thin timing strip that runs through the back of the printhead/carriage assembly. Get a flash light and open the top cover and when the head moves to the center pull out the power cord. This will allow you to move the carriage by hand,.. out of the way to examine the path underneath. AS you move the carriage back and forth see if you can find some "Bump" in the road or obstruction. If you have to clean the strip you have to be very very careful. If you do it wrong you will disengage it from one end and you won't be able to put it back without taking the printer apart. I'll send you this email and if you want more information on how to clean the strip,..just send me a note.


Re: Canon error codes by cdgaudet (1/28/12 4:58 PM) reply + / -
Have a Canon MX882. Tripped and knocked it off my desk. Now I get a C000 error. I removed all of the ink cartridges. When I power it up, the carriage seems to move smoothly but it hangs up when it gets to the far right side of the track. It kind of stutters back and forth for a few seconds, then the error C000 pops up. Are there physical sensors that it has to contact or does it read it's position optically from the encoder strip? Any ideas would be appreciated.

Thanks


Re: Canon error codes by Audra (1/29/12 7:11 AM) reply + / -
I have a Cannon MP640R printer there is a 6000 code. When I print and print wireless?? HELP


Re: Canon error codes by jperryman (1/29/12 7:46 PM) reply + / -

I have a cannon printer that gives me an error code "B200"

Its a Pixma MX850


Anyone know what that means??????


Re: Canon error codes by trigger1937 (1/30/12 9:51 AM) reply + / -
Audra,.. The 6000 error code is a "line Feed error", and this is telling you that something is caught somewhere in the paper path. Get a flash light and open the top cover and when the head moves to the center pull out the power cord. Now you can move the carriage by hand. Move it left and right and examine every part of the path looking for anything that might cause a "Bump" in the road,..like a paper clip, staple, hair pin, bit of paper, etc. If you find nothing then go in to the Maintenance tab for the printer and find the function to "Clean the rollers". This may push out what ever is sticking. Also,..change the paper path and print from the bottom tray. Try printing on heavy card stock or an envelope.

jperryman,... Bad news.... The B200 error conditions is the VH (Very Hot) sensor in the head. One or more nozzles has burned up and the head is probably dead.


Re: Re: Canon error codes by Attila_G (2/2/12 5:12 AM) reply + / -
Hi

I got the same 5010 error too. The scanner unit moves 4mm after power-on but the lamp does not light up. Before the 5010 error I get a B200 error for about 2 seconds. No other movement in the printer, no other sounds.

All I found on the internet was "scanner problem". I don't need the scanner but I would be happy to use the printer (since I have a lot of ink cartridges...). Maybe there is a way to disable / bypass the scanner?

Take-apart information would also be appreciated.


Re: Canon error codes by trigger1937 (2/2/12 8:50 AM) reply + / -
Attila,...First off you didn't even mention what printer you have so I have no idea of where to look. Yes most of them are the same but the new units are totally different. I'll send you an email and once your reply I will be able to send you more information.


Re: Canon error codes by Attila_G (2/2/12 10:40 AM) reply + / -
@trigger1937: Sorry.... You are right, I forgot to mention that I use a MP610.

Thanks!


Re: Canon error codes by J. H. Sey (2/3/12 6:32 AM) reply + / -
I am using canon photocopier IR3170Ci and the Coe E000067-0110 keep popping up anytime I switch it on. Does anyone know how to prevent this from happening?


Re: Canon error codes by jperryman (2/3/12 8:41 AM) reply + / -
jperryman,... Bad news.... The B200 error conditions is the VH (Very Hot) sensor in the head. One or more nozzles has burned up and the head is probably dead.


IS IT BETTER TO GET THE UNIT FIXED OR GO OUT AND BUY ANOTHER UNIT?????????????????????????????


Re: Canon error codes by trigger1937 (2/3/12 8:42 AM) reply + / -
Sey,...Most of the posts on this web site are for inkjet printers and it seems you have a laser jet printer. Not many people here know much at all about laser printers,...including myself. Sorry.


Re: Canon error codes by cleo (2/8/12 5:42 PM) reply + / -
my canon Mp470 shows error 5100 what is it and can I fix it?


Re: Canon error codes by trigger1937 (2/8/12 6:58 PM) reply + / -
Cleo,... The 5100 error is a timing error condition on the Carriage unit. It is caused most of the time by something that was dropped into the carriage path and is causing some kind of timing delay in the movement of the carriage. So you need to open the cover and when the carriage moves to the ink replacement position,...pull out the power cord. Now you can move the carriage by hand back and forth. Do this several times trying to fell is there is a bump in the road. Use a flashlight to examine every ink of the path looking for anything that could cause a jam,..such as a paper clip, hairpin,..staple, or even a bit of left over torn paper. You can also examine the mylar timing strip that passes through the back of the carriage and the head. If any ink spots get on that timing strip it will send the wrong signals to the logic board.


Re: Canon error codes by Paulien (2/12/12 3:12 AM) reply + / -
My printer doesn't work anymore! Every time I add a new job to the printer it says 'Prinetr doesn't respond', and now I can't print anymore. I've tried everything...
It's a canon IP4600
If anyone could help me, I would be very happy

Thanks


Re: Canon error codes by trigger1937 (2/12/12 8:17 AM) reply + / -
Paulien,...This must be a message on you PC. It could be that your USB cable has come off. Does the printer still power on? Does it have a solid green power on light or is there a flashing amber alarm light. Open the printer status monitor and delete all stacked up commands. Pull out the power cord of the printer and wait 2 minutes and put it back and then press the power on.


Re: Canon error codes by Paulien (2/12/12 12:04 PM) reply + / -
I have tried all those things, and i still keep getting the same errors... I don't know what to do. Any other ideas?


Re: Canon error codes 6500 by trevorm (2/13/12 2:32 AM) reply + / -
I have a Canon MP830 that has been troublefree for over 3 years. It is now displaying an Error Code 6500. I've tried the power down, unplugged the printer and waited and but it did not clear when switched on. Is there a simple solution or do I face the costly alternatives of taking the printer to a Canon dealer or just buy a new printer. I would welcome any advice.


Re: Canon error codes 6500 by trevorm (2/13/12 3:31 AM) reply + / -
I have a Canon MP830 that has been troublefree for over 3 years. It is now displaying an Error Code 6500. I've tried the power down, unplugged the printer and waited and but it did not clear when switched on. Is there a simple solution or do I face the costly alternatives of taking the printer to a Canon dealer or just buy a new printer. I would welcome any advice.


Re: Canon error codes by trigger1937 (2/13/12 9:34 AM) reply + / -
trevorm,...The 6500 error is a PCI bus error condition detected by the main logic board. The only thing to try is to go into your PC control panel, select printers & Faxes, select your MP830 and DELETE it. This will uninstall all of the device drivers for that printer. Go to your printer and pull out the main power cord. When it is done,... Restart your PC and when it comes back up, go to the control panel and select printers & faxes and select, "Add a new Printer". If you still have the install disk that came with your printer put that into the CD drive and proceed with the install. Plug in the power to the printer before you start the installation and the PC should detect the printer. Hopefully the printer will be succesfully installed.

If it fails to install or if you get the same error again, I'm affraid that there is a defect on the printer logic card. It is too expensive to repair. You probably have to buy a new printer. Let me know what happens.




Re: Canon error codes by daae00 (2/14/12 2:29 AM) reply + / -
I have an AdobeReader file I'm trying to print and for some reason it keeps giving me this "pstopdffilter/pstocupsraster failed with err number -31000" and then my printing status will change to Stopped.

My printer is the Canon MX870. I haven't had any trouble until today. I'm wondering if it has something to do with Adobe Reader or the file itself.

Thank you for your time, guys.


Canon MP830 error code 5010 by galilley (2/14/12 3:45 AM) reply + / -
My mp830 has performed well for 6+ years but is now showing Error 5010 after completing each scan when the head returns to the home position. I understand from reading other posts that to fix this will require opening up the printer and I would appreciate any instructions for doing this that anyone can provide.

Thanks in advance.


Canon MP830 error code 5010 by galilley (2/14/12 3:48 AM) reply + / -
My mp830 has performed well for 6+ years but is now showing Error 5010 after completing each scan when the head returns to the home position. I understand from reading other posts that to fix this will require opening up the printer and I would appreciate any instructions for doing this that anyone can provide.

Thanks in advance.


Re: Re: Canon error codes by gert potgieter (2/14/12 8:58 AM) reply + / -
pixma ip4600 flashes 14 times alternatively.
from google I got the following help.
hold reset and then press the on switch.
let go of the reset switch and pres twice.
as soo as green light stop flashing press reset 4 times.
pess on switch once and the once again.

everything is okay until you start to use the printer the back to 14 flashes.

the same happens more or less with th ip 4700. except that I got a small program from the internet on how to reset the waste tank to zero.

many thanks for a eye-opener website.

gert potgieter


Re: Canon error codes by trigger1937 (2/14/12 9:33 AM) reply + / -
Gert,... The 14 orange flashes,..if you counted them correctly, is telling you that one of the ink carts installed is not recognized. Typically that cart needs to be reset or if it is a compaitble, the chip may not be good. Try a different ink cart.


Re: Re: Canon error codes by gert potgieter (2/14/12 10:29 AM) reply + / -
hi trigger 1937
I do appologize for giving you bad information. I am stil new at this internet game and asking for assistance on the internet is stil a weird experience to me.
I only realized my mistake in giving you the information after reading your reply.
My ip 4600 and ip 4700 power and rest lights are flashing green and orange alternatively at a tempo of 14 times per sequience.

but it is stil good to know about the 14 times that the orange lamp is flashing.
kind regards

gert potgieter


Re: Canon error codes by trigger1937 (2/14/12 6:18 PM) reply + / -
gert,... There are two kinds of orange and green flashes. The first are all "Operator Error conditions" and can be fixed by you. The 2nd type are called "Service call errors" and are only meant to be repaired by personell in Canon Service Centers. In the 2nd type the green and orange lights flash alternatly green-orange-green-orange,..etc. and you only count the number of Orange flashes. The 2st type the green-orange-orange-orange-,.etc orange flashes a consequtive number of times. If they are of this type then the error condition is "Paper feed cam sensor error [6B10]" and you should see that code on your PC, since the iP4700 does not have a display.

This is telling you that either you have a small bit of paper jammed in the paper feed or the cam sensor is not functioning. If you open the rear turn around and use a flash light you may find something that is causing the error. Look for anything that should not be there such as a paper clip, staple, hair pin, or a push pin that fell into the real sheet feeder.

If you find nothing then you only choic is to take the printer apart and look inside at the cam and the paper feed sensor and hopefully you can find what is causing the error.


Re: Re: Canon error codes by gert potgieter (2/15/12 12:22 AM) reply + / -
Thanks for your quik response. There is no paper jam and the printer feeds paper in the service mode. I do think that my problem is of the first type. I live about 350 kolometers from the nearest canon service centre which is in Johannesburg. Maybe I should rather order a new printer.

regards

gert potgieter


Re: Canon error codes by trigger1937 (2/15/12 9:09 AM) reply + / -
Gert,... I would ask you to check the alternate flashes again and count them to make sure it is either 13 or 14. It makes a big difference.


Re: Canon error codes by gert potgieter (2/16/12 2:18 AM) reply + / -
Hi Trigger.

Deffinitely 14 flashes of green and orange.
Now I am also receiving a message on the screen that says the ink absorber is full.

I do think that this explains a lot.

Kind regard
gert potgieter


Re: Canon error codes by trigger1937 (2/16/12 7:58 AM) reply + / -
Gert,...Do you see now how important it is to provide specific information. Even in the last note you did not clearly indicate if the flashes where alternate Green-Orange-Green,..etc. If you would have done that earlier it would have saved time for both of us.

Now that you know it is the waste ink error condition you will need to go into Service mode. The problem is I don't have the latest Service Manual for the iP4600 but I do have one for the iP4500. Canon has begun to change the way ALL ERROR functions in their printers is reset. It used to be built into the printer and was called Service Mode. However the newer printers still have the Service Mode but then it requires special software on our PC call the Service Tool to access the unit and reset any error condition.

I am sending you a note and when you reply to my email I will be able to send you some instruction to try and clear this error condition.


Re: Canon error codes by gert potgieter (2/16/12 8:08 AM) reply + / -
Hi Trigger.
Yes sure it's hard to be a novice. But everybody has to start somewhere. At least you have tought me to try and reason logically in an area where I was totally lost and far away from help.
Many thanks for your patience and support.

gert potgieter


Re: Canon error codes by trigger1937 (2/16/12 8:23 AM) reply + / -
Gert,...Do you see now how important it is to provide specific information. Even in the last note you did not clearly indicate if the flashes where alternate Green-Orange-Green,..etc. If you would have done that earlier it would have saved time for both of us.

Now that you know it is the waste ink error condition you will need to go into Service mode. The problem is I don't have the latest Service Manual for the iP4600 but I do have one for the iP4500. Canon has begun to change the way ALL ERROR functions in their printers is reset. It used to be built into the printer and was called Service Mode. However the newer printers still have the Service Mode but then it requires special software on our PC call the Service Tool to access the unit and reset any error condition.

I am sending you a note and when you reply to my email I will be able to send you some instruction to try and clear this error condition.


Re: Canon error codes by buckhornken (2/24/12 1:52 PM) reply + / -
I have a Canon MP530 printer which has given excellent service for several years. Yesterday error code "5C10" appeared. I tried turning the printer on and off and also rebooted the computer. The error still was there. It then disappeared and I was able to print a few pages but it has now re-appeared. What do I do?


Re: Canon error codes by kisruhparah (2/25/12 11:50 PM) reply + / -
ix 4000 error code, 6205 what is it mean??....how to manage it...thanks alot for all kindness...



Re: Canon error codes by Jennsmith6288 (2/26/12 11:22 AM) reply + / -
I have a Canon Photosmart 7760. It was working fine and all of the sudden it has stopped.
I get a message saying the ""Top Cover is Open. I have unplugged, restarted, and made sure top is closed and everything attached correctly. Any suggestions?


Re: Canon error codes by trigger1937 (2/27/12 8:32 AM) reply + / -
Jenn,...Obviously there is a tiny switch someplace that the cover closes so you have to find it and see what is the problem there. Every printer has such a switch and yours may be broken


Re: Canon error code 6A00 by bethoc (3/6/12 10:04 PM) reply + / -
Canon Pixma 960 error code 6A00. What do I need to do to fix this. thanks for your help.


Re: Canon error codes by kkibbey (3/7/12 11:31 AM) reply + / -
i don't have an error code but my canon mp620 won't print from computer it was doing fine all of a sudden it will respond but paper comes out blank.it makes copies fine and also prints pictures fine from a memory card just don't print from computer any more.all ink is full.


Re: Canon error codes by bethoc (3/7/12 1:34 PM) reply + / -
I do not know why you sent this message to me! I posted that I needed help with my printer.


Re: Canon error codes by buckhormken (3/8/12 9:10 AM) reply + / -
Thanks to those who responded to my error code '5C10' problem on my MP 530 printer. As you diagnosed, it was the ink purge pad and after reviewing the description of how to repair it, I decided it was beyond what I wanted to get involved with and took it to a Canon service centre.


Re: Canon error codes by A_digger (3/12/12 1:00 PM) reply + / -
MP 830 is giving error code 155,0,0 related to scanner. Any ideas?


Re: Canon error codes by trigger1937 (3/12/12 4:23 PM) reply + / -
A digger,... All of the Canon error codes are 4 digit alpha numeric numbers so the listing you show has no meaning. I have searched the Canon Service Manual and nothing of this sort is listed. All errors associated with the fax are ##nnn codes.

Pull out the power cord and wait 3 minutes then plug it back and this time watch the display very close to see what error code comes up or count the number of "Orange" flashes.


Re: Re: Canon error codes by bethoc (3/12/12 7:38 PM) reply + / -
I posted an inquiry about Canon MP960 error code 6A00. I seem to not have a full grasp on the fix your own communication system. Thanks


Re: Canon error codes by trigger1937 (3/12/12 8:54 PM) reply + / -
Beth,... I am sending you a short note and when you reply to this email I will be able to send you the instructions you need.


Re: Re: Canon error codes by A_digger (3/12/12 9:26 PM) reply + / -
Here is the complete error message that comes up in a pop-up window on desktop when I try to scan a document...
_______________________________________________________
ScanGear MP

Cannot communicate with scanner
Scanner may be turned off, a cable may be disconnected.
Please check the status and try again.
Scanner driver will be closed.

Code : 155,0,0
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Printer is on and cable is connected.
Printer test page from windows prints.
Copy function seems to work OK.
Same error if I try to use scan button on printer or use MP Navigator 2.2 from PC. Running Windows XP.


Re: Re: Canon error codes by bethoc (3/12/12 9:34 PM) reply + / -
I am replying to your message. Thank you


Re: Re: Canon error codes by A_digger (3/13/12 9:45 AM) reply + / -
It was not a printer problem. Traced it to an incompatible USB cable. Thanks for you helpings on me.


Re: Canon error codes by jonton (3/15/12 4:18 AM) reply + / -
Canon Error E000, E001,E002, E003, E007 are fusing temperature error codes. Reset procedure for more than 10 canon copier models can be seen here:
http://www.printerdiary.com


Re: Canon error codes by OzWaz (3/19/12 4:20 PM) reply + / -
I have a Canon MX 340 purchased Feb 2011.

Oct 2011 I got a message that the black ink was 'low'. I purchased refill ink, filled and reinserted the cartridge. I instantly got a message telling me that the black ink was still 'low'. I discussed this message with ink supplier and was advised that this was a system introduced by Canon to stop you refilling ink cartridges. As advised I ignored the message and the machine continued to print fine until last week (18 Mar 2012). I then got an error message (2,140,21) and advice that the black ink was NOW 'empty'. I again refilled the cartridge noting that the cartridge was not 'empty' in fact it was about 1/2 full and reinserted it. the message remains.

I spoke to canon TODAY (20 Mar 2012) and was told to buy a new cartridge to fix the problem as the old cartridge was 'worn out'. Can anyone-

1. Confirm that in fact this is design feature of Canon to make you purchase a new cartridge every time the ink expires; and

2. Advise as to if there is another solution to this problem other than purchasing new cartridges?

Thanks



Re: Canon error codes by trigger1937 (3/19/12 5:50 PM) reply + / -
OzWaz,...Yes I can confirm the problems you are having. Canon started putting "Chips" on each ink cart years ago and the printer keeps track of each drop of ink that it prints via the ink Monitor program. The monitor will let you know when the ink is low or empty. When you replace it with a new ink cart the counting starts all over,..However if you refill your own ink, then the chip is not reset and the printer "BELIEVES" it is empty. If you are going to refill your own ink carts (please use the Canon ink carts to do this) then you need to purchase a chip "Resetter" to get ride of the errors and keep the ink monitor program working.

What I have said holds true for the Canon printers that use the CLI-xxx ink carts but your printer is a different story. I'm not sure those ink carts can be reset.


Re: Canon error codes by OzWaz (3/19/12 9:06 PM) reply + / -
Thanks Trigger for the assist. Could you direct me to where I may acquire a 'chip Resetter'.

My carts are 'CL' not 'CL1' if that helps?


Re: Canon error codes by shanice (3/20/12 2:42 AM) reply + / -
Hello we have a canon i-sensys MF8450 with an error E000194 any suggestions?
Thank you


Re: Canon error codes by trigger1937 (3/20/12 9:11 AM) reply + / -
OzWaz,... My understanding is that there is no "Reset" for those ink carts. If you refill them yourself, then you can never wait till the printer detects the ink cart is Empty. You must refill it before that. If you want to disable the ink monitor and keep track of your own ink level,..just hold the Stop/Resume button down for 10 seconds once it gives you the error message.

If you really like that printer then you should do a search on the internet for CISS systems for that printer.


Re: Canon error codes by OzWaz (3/20/12 4:00 PM) reply + / -
But you see I did not let the cart 'empty'. Originally back in October 2011 as soon as I got the ‘low ink’ message I refilled the cart. In fact when I filled the cart originally it contained about 10% ink. When I got the ‘ink empty’ message the cart was in fact about 90% full when the machine shut down.

This outcome is consistent with the quantity of ink in one entire cart. BIt would appear that the technology must measure the volume of ink used from a cart not the level of ink within the cart.

The other really annoying aspect of this situation is that as you can see I seldom use the machine for printing and its main function is as a scanner the machine is so designed that when it detects no ink it closes down or functions including scanning and faxing

I will pursue your suggestion and again thanks for your support



Re: Canon error codes by Jobla (3/31/12 8:24 PM) reply + / -
I have Canon Pixma MP830. Lost power. When Power returned, shows error code 6500. Thanks for any help!!


Re: Re: Canon error codes by moe (3/31/12 9:03 PM) reply + / -
Been covered in several threads. I did the work for you.
http://www.fixyourownprinter.com/search/forums?q=mp830+6500


Re: Canon error codes by trigger1937 (3/31/12 10:54 PM) reply + / -
Jobla,... Moe would like you to do a little more work yourself so he pointed you to the area.

The simple answer is to just Uninstall you printer and then reinstall it again.


Re: Canon error codes by VA (4/9/12 6:49 AM) reply + / -


What does this mean:

pstopdffilter/pstocupsraster failed with err number -31000

and how can I make it print this document?

VA


Re: Canon error codes by trigger1937 (4/9/12 10:43 AM) reply + / -
VA,...You must think that we are mind readers or have a crystal ball. You didn't even mention the model or brand of your printer. I know of no Canon printer that has such and error.


Re: Canon error codes 214021 by sanjay_banjari (4/10/12 5:57 PM) reply + / -
I have Canon Pixma E500. The error code is 214021.
The Error message is -"Printer is in use or an error has occured. check status. Scanner Driver will be closed."
Printer is not working Print, copy or scan.
Plz help me.




Re: Canon error codes by trigger1937 (4/10/12 6:22 PM) reply + / -
sanjay,,... don't know what kind of printer you are talking about. Never ever saw an error code that big. All Canon error codes are 4 digits. The E500 must be some kind of Laser printer and I have no information at all on any of those.


Re: Canon error codes by Shaina1 (5/17/12 5:54 PM) reply + / -
Not sure if anyone can help-I have an almost new Canon Pixma 5220 that's been working fine, then I went to turn it on today and after a minute a loud clicking is coming from the scanner (looks like a belt isn't moving with the posts even though it does when first started) and continues until I get error 5011 and told to turn on and off. I've tried that all day and other troubleshooting with no luck. Would love to fix this from home if possible-any suggestions? Thanks!


Re: Canon error codes by trigger1937 (5/18/12 10:48 PM) reply + / -
Shaina1,... The loud clicking was the scanner drive arm trying to find the home position,.. and when it failed it gave you the error 5011. Turning the printer off and on won't help. You could try and unplug the printer for a few minutes and then try another power on to see if this time the carriage can find the home position. If the clicking you heard came from the drive belt it may have broken. When you turn the power on make sure the scanner cover is open so you can watch what it is doing. Post more info.


Re: Canon error codes by tymykal (5/27/12 12:14 AM) reply + / -
HI everyone

I have a brand new Canon MG3120, wireless printer. I have yet to get this thing to print using the wireless option. It shows up on the network but it keeps telling me it's offline and gives me error 306. If I use the USB port it works. I wanted to print from my iPad so I need it to work wirelessly. Anybody got any clues about this. This shouldn't be this difficult to get printing but it is. thanks.





Re: Canon error codes by Sandra Rose (5/28/12 9:38 AM) reply + / -
When I turn my printer on the ink cartridge slams all the way to the left and then error code 5100 come up and it my alarm light start to blink and it won't do anything else.


Re: Canon error codes by philly5706 (5/28/12 10:37 AM) reply + / -
Maybe if you posted your printer and operating system you might get help.


Re: Canon error codes by Jimmi Jorgensen (5/28/12 1:45 PM) reply + / -
My dear Canon I-Sensys MF8450 suddenly stopped scanning via the scanner bed. When a job is initiated (eg. a copy), it starts to move the scanner, but after only some few mm, the scanner stops, and a beep is heard.
It scans OK via the feeder.
Unfortunately I mostly use(d) the bed.

I do not see any error indication on the terminal.

Any ideas ?

By the way, please foregive my english - I live en Germany.


Re: Canon error codes by trigger1937 (5/28/12 9:51 PM) reply + / -
Sandra Rose,...The 5100 error condition is telling you there is something wrong with the carriage timing condition. As you described it the carriage slams all the way to the left. This indicated that the timing strip,..which is a thin clear mylar tape with very small timing marks,..that passes through the back of the printhead,...must have a serious problem. Many times ink splatters onto this timing strip and the ink messes up all of the timing sinals and as a result the logic counter looses track of the location of the head and it slams into the far left. Open the top cover and use a flash light to examine the timing strip and search for ink spots. Also pull out the power cord and move the carriage back and forth by hand and see if you can feel any obstructions. Use a flash light to examine every inch of the path to see if you can find anything that should not be there,..such as a paper clip, hair pin, staples, etc.

Send me a note and I will send you additional information.


Re: Canon error codes by trigger1937 (5/28/12 10:19 PM) reply + / -
Jimmi,... The feeder and the bed use two different scanner operations. If you lift the scanner cover you will notice that there are two sections to your scanner. The first section is just a small "1" inch section of glass and the scanner light and sensor stay in one position while the Auto document feeder moves the paper over the top of the sensor. The scanner bed is a different story as the paper is held stationary and the scanner light and sensor move over the paper. Your problem is the moving scanner is not working and this can be cause by the home position sensor. You will probabl need to take the printer apart to find out why it is not working as it could be a dozen things.


Re: Re: Canon error codes by Aussiebelle (5/30/12 4:54 AM) reply + / -
Thanks will click on your info ...am away on vacation for 6 weeks so will do this on my return....thanks for your help.


Re: Canon error codes by trigger1937 (5/30/12 9:45 AM) reply + / -
Aussiebelle,... I checked my email and I can't seem to find anything that looks like your message. I'll look again when you get back.


Re: Canon error codes by jhade (6/8/12 7:42 PM) reply + / -
My printer ip2770 cyan color does not appear on the printout.

i tried to fix the problem.. after deep cleaning..some cyan color appears but after a few printing test..it does not appear again..

please anyone who knows the problem..kindly help me..thanks..


Re: Canon error codes by friday 13th (6/8/12 10:01 PM) reply + / -
anyone who knows how to troubleshoot 5C10 error of my cannon iX4000 printer. please help me. thanks in advance



Re: Canon error codes by trigger1937 (6/9/12 8:06 AM) reply + / -
Friday,.. The 5C00 error codes are all about the purge unit. It is possible jammed with the carriage,..or something has fallen into the printer and pushed into the purge unit which will cause a jam. I am sending you an email and whey you reply to that with your printer model number and the 5C10 error and any other information that may help diagnose the problem,..I will be able to send you some instructions on how to TRY and clear the problem.


Re: Canon error codes by bigcartoys (6/9/12 5:54 PM) reply + / -
Hi,

I thank you for all the responses to the Cannon error code 5100. My printer is a Pixma MX860, I would like to know where the purge tank is located, and how to remove and check it. Can you send me instructions and do you have a repair manual for the MX860. Specifics please.


Re: Canon error codes by bigcartoys (6/9/12 5:59 PM) reply + / -
Hi,

I thank you for all the responses to the Cannon error code 5100. My printer is a Pixma MX860, I would like to know where the purge tank is located, and how to remove and check it. Can you send me instructions and do you have a repair manual for the MX860. Specifics please.




Re: Canon error codes by Bigcartoys (6/9/12 6:14 PM) reply + / -
Hi,

Ignore previous 2 posts. I am trying to locate the "PURGE UNIT"

I thank you for all the responses to the Cannon error code 5100. My printer is a Pixma MX860, I would like to know where the purge unit is located, and how to remove and check it. Can you send me instructions and do you have a REPAIR MANUAL for the MX860. Specifics please.




Re: Canon error codes by trigger1937 (6/10/12 7:54 AM) reply + / -
bigcartoys,...If you open the top cover as if you were going to replace the ink carts the carriage and head will move to the center. Pull out the power cord and now you can move the carriage to the far left. Now use a flash light to look under the top cover on the far right. You will see two ink pads, one long one for the large black ink and one square one for all other colors. That is the top of the purge unit. I am sending you an email and when you send me a reply to that with your model number and question, I will be able to send you a full description of the purge unit and a picture of where it is located.


Re: Canon error code 9000 by Susan W (6/12/12 8:48 AM) reply + / -
I have a Cannon MX860 which suddenly has an Error 9000 code blinking. It instructs me to turn off the printer and then restart, which I have done multiple times. I also unplugged the power source and waited for about 15 seconds.

I am using this with a MacBook Pro computer, not a PC.

Any suggestions????


Re: Canon error codes by trigger1937 (6/12/12 5:30 PM) reply + / -
Susan,... I've looked through the Service Manual and there is no listing at all for error code 9000. Is this code on the small display. Can you tell me how many time the Error or alarm light were flashing?


Re: Canon error codes by Susan W (6/13/12 11:26 AM) reply + / -
Yes, the message is this:

Error
9000
A printing error has occurred. Turn off printer then back on again. IF problem persists, refer to the manual.

The green copy light and alarm light are blinking back and forth but there's no alarm or beeping.

This happened when my husband put a USB drive in the port on the front and tried to scan something without a computer being attached.

It seems like there must be some way to clear the signal but turning off and on, and unplugging and restarting, is not working.

My manuals say nothing about error messages. Is there a mysterious list somewhere?

Thanks.
Susan



Re: Canon error codes by trigger1937 (6/13/12 6:44 PM) reply + / -
Susan,..This must be an error message generated on your Macbook and does not come from inside the printer. My suggestion is that you uninstall the printer on your Macbook and reinstall it since it seems as though the error is stored there. It takes a special set of software call the Canon Service Tool to go into "Service Mode" on the printer and then do a full reset. I don't have it.


Re: Canon error codes by Susan W (6/13/12 7:56 PM) reply + / -
Hmmm. That's interesting. But if my printer and my computer are not connected and my computer is turned off, I still get the error message on the printer. I don't understand but I will try to pursue what you have suggested. Thank you!



Re: Canon error codes by trigger1937 (6/13/12 9:13 PM) reply + / -
Susan,... First let me apologize for my error. I did search the Service Manual one more time and I did find the 9000 error code. My mistake. Anyway,..the error says; "The USB Host VBUS is overloaded",..and that the problem is on the logic board. I suspect that when he plugged the device into the printer it shorted out something on the logic board. This will cost more than a new printer to replace. Also, if I were you I would stay away from the newer models of printers as they use much smaller ink carts that not only have less ink but cost more and are 5 times as hard to refill and reset.

Find a used MX850 as it will use the same ink carts in you MX700 or you can call Canon at 1-866-481-2569 and ask how much the logic board costs.


Re: Canon error codes by Susan W (6/14/12 4:40 AM) reply + / -
Thanks for the info, I was afraid of something like that. I have an MX860 full of new cartridges. Oh well. I will look for a used printer. Again, thanks for your help. I was going crazy trying to figure it out.

Susan


Re: Canon error codes by trigger1937 (6/14/12 7:26 AM) reply + / -
Susan,... The MX860 is a good printer,..it just uses the CLi-221 ink carts. If I were you I would first Call Canon and ask for technical support and explain your problem and see if they may have a better idea. Before you do that I would first call the number I gave you and find out jus how much the logic board is.

The good think about the MX860 (I have one) is that you can purchase compatible ink carts from eBay at a very low cost.

I am also sending you this email and when you reply I can send you some software to try and reset the printer. That is a last ditch effort but it can't hurt. It will be a good experiment for me and a learning effort.


Re: Hi,i get the canon mx357 by Jason Tee (7/25/12 8:06 PM) reply + / -
Hi,i get the canon mx357 the problem error is B200,pls help me and thank you very much!!


Re: Canon error codes by trigger1937 (7/26/12 8:34 AM) reply + / -
Jason,....Sorry,... I have no information whatsoever on the MX357. I have stopped working on any of the newer models of Canon printers except for the MX850, MX860, and MX870 since I now own one of each of those.


Re: Canon error codes by dre81 (8/19/12 2:06 AM) reply + / -
hi i have an mp830 and error 6A00 has come up does anyone have a solution?



Re: Canon error codes by trigger1937 (8/19/12 7:45 AM) reply + / -
dre81,... I am sending you this email and when you reply to that with your information I will be able to send you my files that explain more about the 6A00 error condition and how to clear it.


Re: Canon error codes B200 For ip2770 by KoKyi (8/21/12 12:02 AM) reply + / -
my printer ip2772 is being error B200.
please reply any massage to repair this error.Thanks


Re: Canon error codes by trigger1937 (8/21/12 8:10 AM) reply + / -
Kokyi,..

I don't have any specific information for the iP2772 but the error code of B200 for most other Canon printer is the "VH Temperature" error condition. This is telling you that either the printhead or the logic card got "TOO HOT" and some part is damaged and can not work any more. Most probably it is the printhead.


Re: Canon error codes by sunset33 (8/28/12 3:39 AM) reply + / -
Hi, I have a Canon MX860, I got it used a few months ago, worked great ... until I got an error code B200. I searched the internet and found that it meant something with the printhead and how to clean it. I removed the cartridges and cleaned them with wet Q-tips and it worked again, for awhile, until the error came up again. I cleaned them and it worked again, now it's not working anymore. I bought a new printhead, haven't opened it up yet. I really need to print some things for work and would appreciate any help, thank you!!


Re: Canon error codes E 100-0001 by vishal jagtap (8/29/12 5:55 AM) reply + / -
hello sir
my problem codes E 100-0001
plz solution


Re: Canon error codes E 100-0001 by vishal jagtap (8/29/12 6:24 AM) reply + / -
hello sir
my problem canon MF4412
turn the main power on
E 100-0001
plz solution

thanks


Re: Canon error codes by AGibsons (8/30/12 2:38 AM) reply + / -
We have a Canon Pixma MP560 that's flashing up the error 5B00.

We've tried MPTool to reset it (waste ink reset options were greyed out) and also tried the following.

"1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

5) Press the Power button. The LED lights in green, and the
selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

6) Power off then back on and test."

But it won't let us scroll through the menu at stage 4. It just sits at "Idle".

Any help would be appreciated.
Thanks


Re: Canon PIXMA MX870 ERROR CODE 306 by bflustered (9/9/12 9:13 AM) reply + / -
Trying to print and keep getting an error code 306 telling me make sure printer is hooked up etc. Checked everything and its all hooked up, wireless and internet working too. what is error code 306?


Re: Canon error codes by Saljosmag (edited 9/9/12 9:22 PM) reply + / -
Hi
I have a canon bjc-ip400 printer with an error message saying ink pads are full. Could you please let me know how to fix this.
Cheers
Robert


Re: Canon error codes by trigger1937 (9/9/12 10:33 PM) reply + / -
Robert,.... I think you meant the iP4000 Canon Pixma printer. I am sending you a short note about the Waste Ink full error condition and when you reply I will be able to send you more information.


Re: Canon error codes by trigger1937 (9/10/12 6:16 PM) reply + / -
bflustered,....I've just checked the error codes listed in the MX870 Service Manual and there is NO listing for error 306. You need to provide more information if you want some help. Home many times does the amber/yellow light flash and then the green?


Re: Canon error codes by trigger1937 (9/10/12 8:37 PM) reply + / -
Agibson,...I was away and did not see your note till know. You have the step wrong. If you still want help then send me back a reply to this email and describe the problem. Also the MPtool does not function for the MP560.


Re: Canon error codes by carla58 (9/17/12 6:19 PM) reply + / -
I have a Canon Pixma MP560. I have gotten error message B200. I can't figure out what is wrong or what to do. Canon said get a new printer. This one is only 2 years old. Does anyone have any suggestions? Thank you.


Re: Canon error codes by trigger1937 (9/17/12 8:10 PM) reply + / -
Carla,... The B200 error condition is telling you that your printhead overheating and exceeded the temperature limits. What this really means is that you burnt the head out by trying to print when the head was clogged. You can call Canon at 1-866-481-2569 and ask for the parts department and get the price for a new head. You can only make a Credit card order and they will only ship parts to inside the USA.


Re: Canon error codes by peterpaint2 (9/28/12 5:41 AM) reply + / -
I have a pixma 9000 pro the carriage jams at the RH side and makes a noise. The error code of two amber flashes means a paper jam. I cannot find one and the user guide says if it does not clear take to a canon dealer. What might it be? I have another model for spares.


Re: Canon error codes by trigger1937 (10/1/12 9:55 AM) reply + / -
Peter,... I am sending you this email and when your reply I will be able to send you more information. I do not have a Manual for the 9000 pro but I do have them for the i9000, i9900, and the i9950 which are only differ in the ink carts that are used. The Pro uses the ClI-8 ink carts and the covers are different but not much else.


Re: Canon pixma pro 9000 by peterpaint2 (10/1/12 1:29 PM) reply + / -
Hi,
The issue has changed since I found the problem with both printers (one is a spare parts machine). The problem is that after a rebuild the machine starts with a few of the usual clicks then the carriage shoots off rapidly to the left hand side and clicks as it is trying to keep going to the left! Please - How do I reset this? I tried removing the power, pressing the on button and then switching on the power point but nothing changes. The reason for the re-build was to remove the carriage, stick back a piece of broken plastic on the carriage. I am sure that everything has gone back in the correct place.
Peter.


Re: Canon error codes by kals (10/6/12 12:31 PM) reply + / -
Hi,
I recently purchased a scanner CanoScan LiDE 110. When I want to scan, it returns the error code: 5,155,55. I appreciate ur help in fixing this.
thanks
kals


Re: Canon error codes by trigger1937 (10/6/12 5:52 PM) reply + / -
kals,... I have no information or Service Manuals for Scanners. Your best bet it to call Canon at 1-800-828-4040 and ask for information.


U052 MP638 by phy (12/4/12 1:59 AM) reply + / -
I have a U052 print head is incorrect error.basically is spoilt by the continuous ink. How do i get this fix without buying a new print head or throw this crap away?

or to use the scan function still?


U052 MP638 by phy (12/4/12 2:03 AM) reply + / -
I have a U052 print head is incorrect error.basically is spoilt by the continuous ink. How do i get this fix without buying a new print head or throw this crap away?

or to use the scan function still?


Re: Canon error codes by trigger1937 (12/4/12 9:59 AM) reply + / -
PHy,... If you are using a Continuous ink system there is a good chance that the contacts on the back of the head have become dirty or covered with ink. If they loose contact then the logic card is not able to read the built in diagnostic chip inside the head and therefore thinks it is the wrong head,...or a burnt out head. Remove your CIS system and the printhead and clean the contacts. Make sure you pull out the power to the printer while you do that.


Re: Canon error codes by blueiz7 (12/8/12 10:06 PM) reply-1 + / -
Hi I have a Canon MP600 which up to a few days ago has been a wonderful printer. I saw from an earlier post in 2009 that you were trying to help a customer of emmanuel with a similar issue as mine.
My Canon has been blinking green and orange with a brief second error of b200 then a solid error of 5010. I have cleaned the scanner part, no paper anywhere stuck, check the CD tray (which is just the bottom paper carriage). Plugged it in and off numerous times. Uninstalled the printer and reinstalled. Nothing I do matters. At first the ink carriage was stuck to the right. When reading of another person you helped, I was able to bring the carriage to the left, center and back to the original spot. No paper shreds NOTHING.

I do not know where the laser head is or a possible switch for resetting the scanner?? Supposedly what I have read it is on the upper left top, look for a switch to reset??? I see no such switch.

I hope you can help me, as this is my finals week and in dire need of my printer

Just so you know I use the printer with my MacBook Pro, which I have always used.

Thanks in advance for any help you may have



Re: Canon error codes by trigger1937 (12/10/12 9:02 AM) reply + / -
bluez,..I've never had much success working on the scanner "Can't find home position error", but I am sending you this short email and when you reply I will be able to send you what information I have. Include your printer model number and the error codes.


MX870 Canon error codes by crniman (12/11/12 8:14 AM) reply+1 + / -
I have a canon PIXMA MX870 that is showing an error code B200. It also says 'contact service center'. Most websites I have seen indicate this is nothing more than replacing the ink cartrdges. Others say the print head. Not sure how to proceed, or even if this is something I can do myself. Suggestions?


MX870 Canon error codes by crniman (12/11/12 8:45 AM) reply+1 + / -
I have a canon PIXMA MX870 that is showing an error code B200. It also says 'contact service center'. Most websites I have seen indicate this is nothing more than replacing the ink cartrdges. Others say the print head. Not sure how to proceed, or even if this is something I can do myself. Suggestions?


Re: Canon error codes by peterpaint2 (12/11/12 10:51 AM) reply + / -

The issue has changed since I found the problem with both printers (one is a spare parts machine). The problem is that after a rebuild the machine starts with a few of the usual clicks then the carriage shoots off rapidly to the left hand side and clicks as it is trying to keep going to the left! Please - How do I reset this? I tried removing the power, pressing the on button and then switching on the power point but nothing changes. The reason for the re-build was to remove the carriage, stick back a piece of broken plastic on the carriage. I am sure that everything has gone back in the correct place.
Peter.


HP PRINTER 5SI by pete1973 (12/11/12 1:05 PM) reply + / -
HI, I GOT THIS PRINTER THAT PRINTS BLANK PAGES BETWEEN SEQUENCE.
HOW DO I FIX THE PROBLEM? THANK YOU


Re: Canon error codes by trigger1937 (12/11/12 10:06 PM) reply + / -
pete,...You note is not very clear so I hope you can go into more detail. Does it actually "Print" a blank page or just feed a blank page. Anyway,.. I am sending you this short note and if you want more help send me a reply with some better answers.


hp printer 5si by pete1973 (12/12/12 5:04 AM) reply + / -
WELL I GOT A PRINTER THAT JUST FEED A BLANK PAGE BETWEEN PRINTINGS. LET'S SAY 10 PAGES 1-10, IT WILL PRINT THE 10 PAGES, BUT ONCE IN A WHILE IT WILL SEND BLANK PAGES BETWEEN PAGES 1-10.
BY THE WAY THE BLANK PAGE COMES ALONE BY ITSELF.PLEASE MAY YOU HELP ME.THANK YOU


hp printer 5si by pete1973 (12/12/12 5:06 AM) reply + / -
WELL I GOT A PRINTER THAT JUST FEED A BLANK PAGE BETWEEN PRINTINGS. LET'S SAY 10 PAGES 1-10, IT WILL PRINT THE 10 PAGES, BUT ONCE IN A WHILE IT WILL SEND BLANK PAGES BETWEEN PAGES 1-10.
BY THE WAY THE BLANK PAGE COMES ALONE BY ITSELF.PLEASE MAY YOU HELP ME.THANK YOU


Re: Canon error codes by trigger1937 (12/12/12 4:50 PM) reply + / -
Pete,... I'm sorry but you posted a note on a Canon Printer thread. I know nothing about HP printers and you should find your printer on this web site and post a note there.


Re: Canon error codes by larryboy (1/24/13 11:31 PM) reply + / -
I have a Canon Pixma MP280

I keep getting an error 2,155,50 when I try to use the scanner.

The printer works fine but I can't get it to scan.

Can you please help me with this problem


Re: Canon error codes by trigger1937 (1/25/13 9:13 AM) reply + / -
larryboy,... I'm sorry but I have no information whatsoever on that printer. That is one of the VERY low cost printers and the cost to repair it at a Canon Service Center is more than the printer is worth.


Re: Canon error codes by dlp (1/25/13 4:54 PM) reply + / -
I have a MP640R with an error code of B200. It's about 2 years old. The error happened while printing. The printer head now does not readjust to the center when I open the cover. I tried unplugging it. Canon had me unplug, then push the on button 5 times. I also tried to reset the printer head per Canon. None of these worked. Any ideas? Thank you.


Re: Canon error codes by trigger1937 (1/25/13 7:18 PM) reply + / -
Dip,... The B200 error code is the "VH Monitor error condition". This is telling you that at one point while you were printing the printhead nozzles "EXCEEDED THE UPPER TEMPERATURE LIMIT". Once this happens the logic card will save the error condition in the EEprom on the back of the head and present the error code to you. It also will lock out ALL FUNCTIONS is the attempt to prevent you from burning something else up. You need to get the head out of the printer and pull out the power cord to reset any other error conditions. Then you need to power the printer back on with covers closed and hope that it comes up with an error condtion telling you to install the printhead. DO NOT PUT THE OLD HEAD BACK. You can call Canon at 1-866-481-2569 and purchase a new head for about $60.

I am sending you this as an email and if you need additional information you can reply to my email.


Re: Canon error codes by jonton (edited 2/1/13 9:51 AM) reply + / -
Error B200 is related to printhead heating. Best explanation of this error and solutions can be found here:
http://www.mytechtime.com/2011/09/canon-error-b200-how-to-fix-it.html


Re: Canon error codes by gerrybley (2/1/13 10:08 AM) reply + / -
getting error code U051 install printhead and printhead is already installed. AnySuggestions?


Re: Canon error codes by trigger1937 (2/1/13 9:47 PM) reply + / -
gerrybley,... The U051 error code is telling you that either the printhead is dead or that the contacts on the back of the head are dirty and the logic card is not capable of reading the contents of the EEprom inside the head. If you have cleaned the contacts on the head and in the carriage and still get the same error then the head is bad.


Re: Canon error codes 6A00 and 5010 by milbabes (2/3/13 5:13 AM) reply + / -
Hi Trigger.

I have a canon pixma MP600r. 4 years old, but otherwise good. First I had the 6A00 (or is it BA00) error code which on searching the net told me the purge unit and paper jam issue. I opened the machine and cleared all the gunk and cleaned the white paltics which were out of place. All seems fine. In the process two wires came out, a small 3 wire plug at the top of the circuit board and the black/grey flex cable connected to the lid.

I removed the top white flexcable on the circuit board (which connnects to the cartriges in order to refit the black flex cable in the middle of the board (quite tricky)

All done but when I turned machine on - now it gives error code 5010. Tried the power on and off thing. checked everywhere for loose cables - no joy, but I have noticed that the cartridges no longer move except a little lift (whether the crtridges are on the right or I move them manually to the centre and reboot the machine. They only lift slightly and do not move.

thescanner arm tries to move but there is no light when the machine is switched on (not sure if there is at first) as it quickly turns into the error code 5010.

Any suggestions please. Could it be a damaged cable (if so where do i get it from and which cable - the white or the black one) the bulb or fogged glass (though the glass inside seems fine)

Thanks


Re: Canon error codes by trigger1937 (2/3/13 8:48 AM) reply + / -
milbabes,...The 5010 error code is "Scanner Position Error". It can not find the home position. I suspect that there is still one cable not conneceted. I am sending you this short email and when you reply I with the printer model number and error code I will be able to send you more instructions.


Re: Canon error codes by trigger1937 (2/3/13 8:50 AM) reply + / -
milbabes,...The 5010 error code is "Scanner Position Error". It can not find the home position. I suspect that there is still one cable not conneceted. I am sending you this short email and when you reply I with the printer model number and error code I will be able to send you more instructions.


Re: Re: Canon error codes by gerrybley (2/3/13 7:40 PM) reply + / -
I took printer apart and ribbon cable in lid came out. maybe I didn't get it attached correctly. Canon MP610. Any help would be appreciated.


Re: Canon error codes by trigger1937 (2/3/13 10:51 PM) reply + / -
gerrygley,,..I'm not sure what you are calling the Ribbon cable but there are 3 flat cables to the carriage from logic card that control everything in the head. I can't imagine how you took those out by just getting the covers off. Sounds like you almost ripped them out. I am sending you this short email and when you reply to it with your printer model number that a description of your problem I will be able to send you the files you need.


Re: Canon error codes by gerrybley (2/4/13 10:26 PM) reply + / -
There was just one small cable that came loose. seems like a little lever holds it in place. the printer is a canon mp610. Gerry


Re: Canon error codes by gerrybley (2/4/13 10:29 PM) reply + / -
There was just one small cable that came loose. seems like a little lever holds it in place. the printer is a canon mp610. Gerry


Re: Canon error codes by trigger1937 (2/5/13 5:32 PM) reply + / -
Gerrybley,.. Thanks,.. I got your email and will send the information.


Re: Canon error codes by bazofbeverley (2/19/13 1:21 AM) reply + / -
I have the Canon Printer MP600 and I am getting error code U052 saying "The type of print head is incorrect install the correct print head"
This printer has been working ok for the last 3 or 4 years and its not as if I have been changing anything, anyone got any solutions?


Re: Canon error codes by trigger1937 (2/19/13 8:42 AM) reply + / -
bazofbeverley,...In the 3-4 years you've had it I'm sure you never removed and clean the printhead even once, or cleaned the purge unit, or anything else. The head was gradually building up dried ink in the nozzles and I'm sure that from time to time you noticed a decrease quality of printing. Sooner or later the head begins to over heat and finally burns out. I am sending you this short email and if you want more information on how to take better care of your printer once you get a new printhead, just send me an email reply to my note and I will provide you the information.


Re: Canon error codes by D_sugden (3/12/13 6:22 AM) reply + / -
I work with A canon 1135 Image Press.
There is a error code E000023-0020-05,
Can anyone help me understand this code?


Thanks.


Re: Canon error codes by trigger1937 (3/12/13 8:41 AM) reply + / -
D Sugden,... I'm sorry but I have no information about any Laser printers, and these threads are mostly about Canon ink jet printers.


Cannon MG3120 E27 by jcrrquilt (3/16/13 10:55 AM) reply + / -
Trying to install drivers on HP ENVY dv6 running Windows 8 to establish wireless connection to new MG3120. It looks like the connect is there... wireless led on printer is on solid... but install ends with E27 displayed on printer. Tried using USB temporary connect and it also fails, but no error displayed on printer... just endless retries. Any advice?


Re: Canon error codes by VAMEMO (3/29/13 5:21 PM) reply + / -
Here's what worked for me when I got A600 Error Code on my Canon Pixma MP530:
With printer On, open the ink compartment.
After the ink holder slides to the left unplug the printer.
Using a flash light (torch), look to the right, I found a small rectangular piece of plastic covered in ink just sitting there.
There was a slot about the same length, so I popped it in with tweezers (twiter).
Then I plugged the printer back in and wah lah, it's working great now!



Canon MP560 Pixma by jcurley (6/28/13 9:30 AM) reply + / -
MP560, it was powering itself off about 4 seconds after powering up, but now when I power it on, it just showing "6800" and a bunch of Chinese or Japanese characters on the screen. The lights blink 9 times.

I had refilled the black ink about 8 weeks ago and it had been working fine up for weeks since then. Also I had tried removing and re-inserting the ink cartridges many times since I saw your comment above that said error 6800 could mean something isn't installed correctly.

Any other ideas?

Thanks trigger, I hope you are doing well. :)


Re: Canon error codes by trigger1937 (6/28/13 10:25 AM) reply + / -
jcurley,....The 6800 error code is actually telling you that the logic board got an error condition when trying to write to the EEprom on the printhead. Most of the time this indicates the head is dead,..or it could be the logic board. To find out do the following. Remove the ink carts and the head and unplug the printer power cord and let it set for a couple of minutes. Now close the locking tab on the carriage and leave the head and ink carts out and close the cover. Now power the printer on and see what error condition comes up. It should come up and tell you to "Printhead not installed" error 1401. Open the top cover and install the printhead and lock the tab (don't put in the ink carts)and close the cover. If you now get the same error condition then you know the head is bad.


Re: Canon error codes 5000 by Frane Fingust (8/21/13 4:05 AM) reply + / -
hi , anybody help me , my printer Canon PIXMA 510 has problem , small screen shows Error 5000 and does not print
How to fix this problem?
Thans


Re: Canon error codes 5000 by Frane Fingust (8/21/13 4:12 AM) reply + / -
hi , anybody help me , my printer Canon PIXMA 510 has problem , small screen shows Error 5000 and does not print
How to fix this problem?
Thans


Re: Canon error codes by Frane Fingust (8/26/13 5:49 AM) reply + / -
Hi, so far no answer to my problem . With the head and ink out , same Error condition . Than with the head in the place only , same error condition , than with ink carts in , same reading .
Error 5000 mark comes up. If the head is fault , where to get new one. Please answer to my e-mail , thanks


Re: Canon error codes by trigger1937 (8/26/13 8:20 AM) reply + / -
Frane,...I can find no listing for the error code 5000 for the MP510 printer. are you sure you read the error correctly? There is an error code 5100 which is all about a carriage timing error. Check it again.


Re: Canon error codes by sakit (8/29/13 9:54 AM) reply + / -
my canon inkjet photo all-in-one pixma mp258 printer is flashing alarm light and flashing "p" and "3" on the lcd ,,please help me...


Re: Canon error codes by trigger1937 (8/29/13 10:32 AM) reply + / -
sakit,,.. I have no information at all on the MP258 as I have never worked on that model. It would help if you would "count" the number of alarm flashes and if they are orange-orange-orange, etc. then Green and repeat,...or are they Green-Orange-Green-Orange,...and then a long Green and repeat.


Re: Canon error codes by Rodrigo19_ (9/23/13 10:46 AM) reply + / -
Hi I have a selphy DS810 what happens is that when I press ok on any option related to print an image. this error message appears "memory card is not set. inserting the card after checking the direction". even and noticed that the LED that indicates that the memory is active does not emit any signal (not flashing).

That is what I can do to solve or fix this?

Thank you for your kind attention.


Re: Canon error codes by Rodrigo19_ (9/23/13 10:48 AM) reply + / -
Hi I have a selphy DS810 what happens is that when I press ok on any option related to print an image. this error message appears "memory card is not set. inserting the card after checking the direction". even and noticed that the LED that indicates that the memory is active does not emit any signal (not flashing).

That is what I can do to solve or fix this?

Thank you for your kind attention.


Re: Canon error codes by trigger1937 (9/26/13 8:23 AM) reply + / -
Rodrigo,...Sorry but I have no information at all about that printer.


Re: Canon error codes by geofade (10/2/13 12:06 PM) reply + / -
Hi!
Any one help with

"CANNOT WRITE FILE: CODE 10,242,7"

I have a Pixma MG 3220

I can print with it but it wont let me scan!
I have downloaded the drivers and i have installed unistalled and reinstalled.... nothing seems to work!

I appreciate the help!
Thanks
George


Re: Canon error codes by trigger1937 (10/2/13 8:56 PM) reply + / -
geofade,...I have no information about the new Canon printers such as the MG3220. However,..Getting the scanner to work in any printer has always been very tricky. You have to have "Scanner" software installed and it must have selected this particular scanner as the source. Make sure you download and install Scanner software from Canon and get it to install and test it.


Re: Re: Canon error codes by jamieguinan (11/26/13 2:53 PM) reply + / -
Hello! I had the same problem with a new MG3520, trying to scan over network to WinXP (SP2 and SP3). I think the problem is that it tries to save to,

C:\Documents and Settings\YOUR_USERNAME\Local Settings\Temp

but "Local Setttings" is either hidden or doesn't exist.

Solution: In the Canon IJ Scan Utility, click Settings, then the little screwdriver/pliers tab, and under "Folder to Save Temporary Files", browse to a folder that actually exists. I created "c:\tmp" and use that, and scanning now works.

Hope this helps, good luck.



Re: Canon error codes by vicppi (11/26/13 7:56 PM) reply + / -
I have had a Cannon MX870 for the last 5+ years. Love it but have had several problems, the first has been consistent for the last 6 months with the large black cartridge not printing. Deep cleaning resolved the initial problem then I would get notification that the cartridge needed ink replacement. However, when I checked the cartridge, it was half full. Then recently I started to get several error codes in the 400, 500 and 600 levels. Checked the Cannon manual, did all and problem corrected temporarily then would start again along with the large black cartridge not printing. Turned off printer, pulled plug, restarted, worked for a while then same problem as described above.
I have been using LD replacement cartridges of all colors to include black small and large for 4+ years with no problems. Would appreciate assistance or suggestions.


Re: Canon MX870 large Black Ink Cartridge by vicppi (11/27/13 6:30 AM) reply + / -
This is a clarification to 26 Nov 13 note. Printer won't operate; indicates need to replace large black ink cartridge. Yet upon inspection of large black cartridge in printer, it is half full. For more explanation of problems, see previous note on error code.


Re: Canon error codes by trigger1937 (11/27/13 6:14 PM) reply + / -
Vicppi,....We won't know the true answer until we do some serious cleaning and then test both the head and the purge unit. I will send you a short note and when you reply to it with your email and a copy of your nozzle test print and you mention the MX870 and the problem I will be able to send you the instructions you need.


Re: Canon error codes by iriskellebell (11/28/13 1:39 AM) reply + / -
Hello

My canon printer S330 won't print anything and the light flashes amber 7 times and then a longer green one. This pattern continues endlessly. I have lost the manual so can't find out what this means. Can anyone help please????

I have download some software from this site http://www.wasteinkpads.com/


Thanks




Re: Re: Canon error codes by stellasimepson (11/28/13 11:01 PM) reply + / -
Hello
Iris.
Do not need to worry, I had exactly the same problem.I do not remember the name of the website.I have download some software for it and install it on my printer and got proper solution from it.


Thanks
Stella


Re: Canon error codes by iriskellebell (11/29/13 10:40 PM) reply + / -
Hello
Stella
You are saying you faced this type of problem earlier so tell me how you recovered from it.Which software helped you to got rid from it.
Please let me know if any thing can help me to solve it.As, I said in my previous post I have visited on wasteinkpads site they are assuring me for some help. If you have some time just check it and let me know.

Thanks
Iris


Re: Canon error codes by deeteeneey (11/30/13 6:55 AM) reply + / -
hello all. my canon mg 3150 printer wont print. Shows error 5400 or p06 on LCD. Please help.


Re: Canon error codes by trigger1937 (11/30/13 9:57 PM) reply + / -
Deteney,....I got your note and have sent a reply. the 5400 is telling you that the internal temperature of the printer has exceeded normal limits.


Re: Canon error codes by stellasimepson (12/1/13 11:05 PM) reply + / -
Hello
Iris

As, You were saying on last message I have visited on this site http://www.wasteinkpads.com. It looks good and have nice software.
I think. you should go with them. Definitely, You will get proper solution from there. It looks like a best site for all printer problem...... Go head


Thanks
Stella


Re: Canon error codes 2x and 10x by Marwa (12/4/13 10:24 PM) reply + / -
Hiii....
i have 2units canon ip2770 wont print, show error 2x blinking red light and another printer show error 10x blinking green red alternately.. Please help me..


Re: Canon error codes by trigger1937 (12/5/13 8:50 AM) reply + / -
Marwa,....Sorry but I have no information on that model of printer and I don't have the time or desire to investigate it.


Re: Canon error codes by vicppi (12/10/13 9:32 AM) reply + / -
Just to let all know that I received invaluable help from trigger1937 to include pictures, diagrams, and how to clean and keep clean different parts of one's printer, mine being the MX870. Following his instructions, I pulled out printer plug, opened area for ink cartridges, cleaned the excess ink off everything visible to include the timing strip with wet soft cloth (used old white T-shirt) . Hint: use latex gloves or equivalent. I even took out all cartridges and print head. Excess ink was caked on the printhead so soaked printhead mechanism in hot water for 5 min, wipped everything off, reinserted print head, cartrides to include a new large black cartridge and all is working well....thus far. Important to run test print periodically,check print heads and inside of printer for excess ink and clean it with a soft cloth. This site saved me buying a new printer! Thanks again Trigger1937!


Re: Canon error codes by C. Krafft (12/12/13 8:47 AM) reply + / -
Obsolete old Canon NP1010. Error Code E0. How do I fix it?!


Re: Canon error codes by trigger1937 (12/12/13 9:21 AM) reply + / -
C. Kraft,....sorry I have no information on that printer at all.


Re: Re: Canon error codes by stellasimepson (12/12/13 11:01 PM) reply + / -
Hello

Call Canon Service Center.If you can not do that then Have a look at here
http://www.wasteinkpads.com/
This is truly wonderful website.It helped lots of people.
Try It

Thanks
Stella


Re: Re: Canon error codes by philly5706 (12/13/13 5:20 PM) reply + / -
Are you sure the code is not E000? If so, the problem is in the fuser. It's highly doubtful you'll be able to get parts for this old dinosaur. Better start looking for a new copier.

HtH

Phil


Re: Canon error codes by asterx (12/20/13 5:19 AM) reply + / -
Canon PIXMA MG2420 Photo All-in-One Inkjet Printers Driver for Microsoft Windows

http://www.software-driver.com

Reinstall driver


Re: Canon error codes by rahim ali (1/26/14 10:59 PM) reply + / -
canon printer mf 3010 error E2 & paper jam alaram please solove problem



Re: Canon error codes by Printercccc (2/3/14 8:39 AM) reply + / -
My Cannon MFC Imageclass beeps and says that I have to change -all- of the toners everytime I change -one- toner. It won't even scan documents. This happens even when all three are new and I change one that is 6 months older.


Re: Canon error codes by EmuArchitects (3/12/14 9:12 AM) reply + / -
Hi everyone,
I recently upgraded to Mac OSX 10.9 Mavericks, and I am not having problems with our Canon iPF750 plotter.

The error code is libgaro_color error: 18000

Any idea about how to solve the problem?

Thanks!

Enrico


Re: Canon error codes by Kazeem (3/16/14 12:43 AM) reply + / -
Hi I have Canon iR2018. It prints once and stop printing with error indicator blinking Red. If the printer is turned of and turned ON again it start printing but stop after printing with RED light blinking on the error indicator. Please help me out


Re: Canon error codes by trigger1937 (3/21/14 10:47 AM) reply + / -
I'm on vacation now and can't respond.


Re: Re: Canon error codes by Tomar (3/22/14 3:36 AM) reply + / -
Thank you for letting us know you're on vacation. I look forward to hearing from you when you get back Enjoy your well-deserved vacation.


Re: Canon error codes by Tomar (3/22/14 3:44 AM) reply + / -
Hi - My Canon MP530 still copies but won't print anymore. It gives me a message "printer is offline" even though it's plugged in to my computer. I did a diagnostic, deep clearing, and kept getting the same message. In the diagnostics it said Green Light: Airport, Airport Settings, Network Settings, USP, Internet. Red Light: Server (failed).

I found the Log & HIstory and it seems that Sept 13th 2013 was the first "Printer is offline" error message.

I remember using the printer as usual and then all of a sudden it stopped working.

Is there any hope? I'd appreciate any input about this. I can't afford to buy a new printer right now.

Thanks!


Re: Canon error codes by Oheddieo (4/12/14 8:51 PM) reply + / -
My cannon mp980 all-in-one ink jet printer stopped working, started making severe clicking noises. The screen says: 5C20 Printer error has occurred. Some searching online has revealed: Error 5C20 means the logic board is faulty - most likely because it can't move the rollers and carriage.

Is this something I can fix myself, and if so, how?

Thank you to anyone who might be able to help!

- Eddie O.
oeidde@sbcglobal.net


Re: Canon error codes by Jibby56 (5/18/14 9:12 AM) reply + / -
I have a Canon Pixma 882 all in one. It is less than 2 years old, and lightly used at home. I went to turn it on this past week, and it did its usual start up process. Then there was an alarm sound followed by an error code on the led screen, stating code b200.Unplug power cord and call Canon support. I did, and the help I got was "It is shot, you have to replace it, we will give you a discount on the next Canon all in one". I have read the suggestions above for all other Canon printers, but not too clear if they would apply to my 882. Can any one help me out, it's not just the money aspect, it is also trying to avoid adding more negative waste to our planet. Thanks Jibby56


Re: Canon error codes by mekazin (6/10/14 7:34 AM) reply + / -
I have a Canon laser base MF6540PL. the screen display E100 and what do mean by that?
Is this something I can fix myself, and if so, how?


Re: Canon error code 10 flashes by Donna Durham (7/2/14 10:45 AM) reply + / -
IP 4920 blinks 10 times which means the duplexing unit. There is NO paper anywhere. The last thing printed was a print to the edge envelope. Immediately after that, the printer threw up!!! Help would be greatly appreciated as the new MP5520 I just bought cannot print directly on discs - which my research alluded it could. So I must get my 4920 working again. And since the new printer does duplexing, I will not need it on the 4920.


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