unknownasked Aug 6, 2009 at 7:54am
Lexmark paper feed problems
When you try to print, or hit the "paper feed" button, the reels inside turn as if they are trying to feed the paper, but either the paper doesn't get grabbed at all, or only one side of the paper. Anyone else have this issue? Is there a way to fix it?
1. Remove the sheets of paper from the feeder.
2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
3. If you’re willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.
4. If feeder is clear, place the printer back on the table.
5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
6. When the printer turns on, try to print a document again to verify that the problem is fixed.
Should the problem persist, please contact Lexmark Technical Support Center for additional assistance.
On my X204n Lexmark laser printer, it was doing the same thing you described - basically sounded like it was trying to pick up the paper from the tray and then failing after several seconds. When you'd open the paper tray, the paper looked like it had been partially taken up with some black scuff marks on the paper that lined up with the rollers that take up the paper. I inspected the rollers and although they looked a bit smooth and worn, didn't seem like they should be a problem. However, this particular model has just a rubber tire almost like a car tire - the rubber can come off the hard plastic wheel on the inner portion. So I popped off the two rubber "tires", turned them inside out and put them back on. When turned inside out, the rubber looked nice and ... rubbery and had a lot more grippy feeling to them. The very first printing attempt after that and the paper sucked up perfectly with no problems. I think the problem is solved! So if you have similar "tires" that take up the paper, try flipping them and see if it works for you too.