I have ordered and installed a new 'Ink absorber'. I have reset the Purge counter. I still get the same error message. Any suggestions other than throw the whole lot out of the window?
Re: Brother MFC-5440CN 'Unable to Clean' by sangjmoon (7/25/07 6:17 PM) reply
Hi.got mess. unable to clean, Ipulled out the power. held down the menu button and replugged. "machine error 46" came up. Still dont know what this is.
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (9/15/08 3:17 AM) reply
Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.
- Machine off - Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode. - press 80 - press the “mono start” button several times until you see “purge: xxxx” - press “2783” in order to reset the purge counter. You will see: “purge:0000” - press “99” to exit the maintenance mode
Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box!
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (9/15/08 3:22 AM) reply
- Machine off - Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode. - press 80 - press the “mono start” button several times until you see “purge: xxxx” - press “2783” in order to reset the purge counter. You will see: “purge:0000” - press the "stop" button. - press “99” to exit the maintenance mode.
Re: Brother MFC-5440CN 'Unable to Clean' by clubow (3/10/09 11:35 PM) reply
Very happy with results using advice found here. This site was my first pick following a "How To Fix" search using Ask.com. To find exactly what you need at the first place you look is rare and very cool. I verified the error code and reset the counter all in one smooth operation. Reset the clock, cleaned the jets twice and printed a nice Quality Check page. I am so pleased to be able to use this printer since I just bought a whole set of ink tanks the day before the error appeared
Many of the post I read mention cleaning the purge box. I didn't find any details about it. I assume the spongy square set off to the side of the platen is the purge box. I am wondering if using an absorbent material, some of the excess ink can be removed as a temporary solution or is that a really bad idea?
I like to take apart and put together (anything) but it helps to know what something looks like and where to find it. Is there more than one area that collects waste ink???
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (3/21/09 10:54 AM) reply
Great site. Who ever you are tnx for the post. I was able to troubleshoot the 'unable to clean problem' of my brother printer mfc-240c. Just want to ask where is the exact location of the ink box or absorber? Is it the sponge-like material where the head conducts its cleaning? Thanks
Re: Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (4/9/09 10:01 PM) reply
when I print, my yellow is coming out greenish-black~ even after installing a brand new brother cartridge and running the color cleaning mode about 7 times. Up until now, I've been using refill kits with no problems. However, recently, I've noticed a flood of what looks like black ink on the table beneath my printer. Is that the inkbox overflowing? Is there anyone out there that can help me resolve this problem, or should I just junk this printer?
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (4/11/09 7:51 PM) reply
I tried following the steps to clear the code for unable to clean. -Machine off -Hold down the menu button and switch the machine on until all leds are flashing on/off
The machine will not turn on while I am holding down the menu button.
What am I doing wrong?
Thanks!
Re: Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (4/14/09 12:07 AM) reply
We have a mfc-845cw, that was showing error 51 'unable to clean. Just a warning, this model does not turn off. I had to unplug it, and hold the menu button. Once that was over the instructions posted here were top notch. Thanks a lot guys!
Re: Brother MFC-240C'Unable to Clean' by Annonymous (5/18/09 5:00 PM) reply
Hey, I was wondering if anyone can help me with my printer. It's also telling me that it's unable to clean and giving me the code 4F. Can anyone tell me how to fix this?
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (5/23/09 11:17 AM) reply
Great advice. I used the procedure above, and managed to print two pages - it worked with card and 130gsm paper, but not normal 80 gsm paper. Then it started coming up with errors 'paper jam open tray' or 'unable to clean - 35' again. I followed the instruction above again, to purge, i also reset 'flush' and one of the 'jam' codes (I think it was something like ADP JAM:0002 - was that bad???!!) Any advice? I am desperate, have to hand in a presentation on Tuesday and it's bank holiday weekend!
The printer is MFC 6490CW.
A word of advice - DO NOT PUT TRACING PAPER IN THE PRINTER, THAT'S WHY I'M IN THIS MESS!
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (6/8/09 8:48 AM) reply
Can this process be used to 'force' or purge ink through if the printer head is blocked? My machine won;t print cyan despite numerous cleaning cycles, and i want to try and force it? Any advice appreciated.
Re: Brother MFC-5440CN 'Unable to Clean' by 4675Stuart (6/29/09 7:44 AM) reply
This fix worked for great me. I had to do the purge and flush to get it sorted though. Where is the waste ink absorber box located and what's the best way to get to it ? I guess I could blot some of the ink up to prevent an overspill which seems on the cards if not attended to. Cheers guys
Re: Brother MFC-5440CN 'Unable to Clean' by jackmcwendys (8/28/09 2:07 PM) reply
ok for the previous post with the steps, i have the brother MFC-5440CN and i tried the syeps but this thing does not have a "mono start" button, would that be the "black start" button or am i missing something?
Thanks!
Re: Brother MFC-5440CN 'Unable to Clean' by Ninad Khamkar (9/7/09 7:46 AM) reply
dear sir my printer gives error message- unable to print 4f , i have opened whole printer but there is no any small piece of paper trapped anywhere even i did reset purge count still printer gives me same message so please help..thanks
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (9/8/09 1:28 AM) reply
The reset process explained above works great, but I had to hold the menu button down when I plugged it in. Cleaning the ink absorbers is a mess. Get disposable gloves. I didn't and had black hands. A 50/50 solution of bleach gets it right off, but don't scrub the bleach and wash after your hands are uninked.
Re: Brother MFC-5440CN 'Unable to Clean' by 4675stuart (10/5/09 9:20 AM) reply
Wally09, how did you get to the ink absorber ? Can you advise the best process to begin to take the printer apart or is that not needed ? Cheers Stuart
Brothe MFC-240C error UNABLE TO PRINT by Ninad Khamkar (10/5/09 9:34 AM) reply
I have checked my printer very carefully but there is nothing jammed like small paper particle but still i am getting same error even i had set purge counter too, pls help me thanks in advance
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (10/15/09 9:46 AM) reply
The instructions worked fine. I did have to substitute "mono start" with "Black Start" because my copier has Color Start and Black start. The rest of the instructions worked fine. Thank you very much
Re: Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (10/15/09 9:54 AM) reply
I forgot to mention that I also had to unplugged the machine because the On/Off button did not work. As soon as I plugged the machine back up I held down the menu button until all buttons were flashing(Fax Scan Copy). Hope this helps.
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (10/15/09 12:07 PM) reply
Worked Perfectly!!! Thank you so much. I did have to repeat the above step twice though, not sure why. I have no more error messages and machine works awesome. Good Job!!!
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (12/8/09 10:10 PM) reply
Thanks for this, I have a Brother MFC-440CN, held down "Menu" when plugging in power and everything worked except the "99" to exit maintenance mode. I unplugged it and all was fine on restart
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (12/9/09 1:42 PM) reply
I have brother mfc-665cw - i tried the purge technique to cure error 51 but it didn't work. Is there a way to turn off all error codes? a technician was unable to fix it, and i bought a new one. But, I still want to use this printer for scanning, fax and phone - but error 51 keeps popping up.
How can i turn off error code 51?
thanks!
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (1/29/10 9:56 AM) reply
I agree with all the other happy customers. this solution rocks. i had to do the flush command as well as the purge command and now it is up and running. Thanks.
Re: Re: Brother MFC-5440CN 'Unable to Clean' by Trefman (2/20/10 2:18 PM) reply
Hello I followed the instruction but it didn't work for me. I turn off the machine and held the menu button but but first it says please wait and then it went back to clean unable 48
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (3/11/10 3:01 PM) reply
Thank you so much Mr (or Ms.) Anonymous for the information. It worked perfectly,one thing I should say to anyone who have the same problem with me is, don't give up, make sure you have a lot of absorbing pads or paper towel to take off all of the ink. Your hands will get very dirty while doing this task but it will be worth it all. You will have your printer back and you won't have to get another one after all. Thanks again for the information. You made my day :)
Re: Brother MFC-5440CN 'Unable to Clean' by Anonymous (3/11/10 4:16 PM) reply
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