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 | HP Professional 2000C by Donna (4/8/02 8:41 AM) | + / - | Please Help! After installing a new magenta print cartridge in my printer it read full, but within 3 minutes it said it was empty. I thought it was a faulty cartridge and replaced it again. I have done this 4 times. I even tried buying a new cartridge at a different store. What am I doing wrong? I have replaced the black cartridge with no problem. Do the printheads need to be replaced? I am unable to use the printer because of this problem. Is there something I am doing wrong? Thank you.
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 | Re: HP Professional 2000C by Kevm (4/8/02 9:37 AM) | + / - | Sounds like the pump mech as gone, check the white button under the ink cartridge & look and see if its stuck down. Normally the plastic clips holding the springs under this white button snap off and therefore stop the pumping action of the cartridge & report ink low.
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| Re: HP Professional 2000C by Donna (4/8/02 10:19 AM) | + / - | Thank you Kevm. I checked and the white button is in the down position. Can I fix this or do I have to bring it somewhere to be fixed? If I can get it fixed do I have to replace the new cartridge with another new one? Thank you.
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| Re: HP Professional 2000C by Donna (4/8/02 10:24 AM) | + / - | Thank you. I checked and the white button is in the down position. Can I easily fix this myself or do I have to take it to a repair shop? Also, if I repair it, will I have to buy another new cartridge or can I install the one that I just bought? Thank you.
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| Re: HP Professional 2000C by Lane (4/8/02 1:42 PM) | + / - | Donna, it can be fixed, but it ain't easy. The ink station has to be removed, disassembled, and a small piece of metal or other material epoxied in so the spring will have something to attach to. I've fixed a couple like this (reinforcing the other plastic hooks with epoxy at the same time), and they're still working great.
Beware of HP - they'll try to rip you if you call about it...this repair is definitely not in their books!!!
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| Re: HP Professional 2000C by Richard Weinhard (4/8/02 3:00 PM) | + / - | replace the Ink supply station assy, cost is $47.00.
part #: c4530-67818
This is a common problem and yes hp knows all about it.
see service note: C5901A-01
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| Re: HP Professional 2000C by Jackie (5/10/02 11:48 AM) | +1 + / - | How do you get to the spring? I've take every screw out that will come out and nothing will budge. Thanks.
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| Re: HP Professional 2000C by Lorraine (8/17/02 2:25 PM) | + / - | Well I had Best Buy fix my printer, it was the "Ink Supply Station" I guess I got ripped off too. It cost--
$82.99 for Station,
$109.94 for labor and
$4.98 for Taxes
Why did I have it fixed? because I would have to throw out 4 Ink Cartages and 4 Print Heads. Add that up, and what do you get. What would you have done?
I had them on hand, because I had to have a printer, if one went out, the printer stopped. They sure goofed on this printer, but it is a great printer, I had it over 3 years, and always printed great pictures, and still does now, after getting it fixed.
My post is just below this one, when I was having problems.
I'm not sure I would have tried to fix it myself; it sounds like it would have been difficult to do.
I see they have a new one like this one, with the 4 different Ink Cartridges, not sure about the Print Heads. I sure hope they did a better job on this one, although 3 years isn’t too bad.
Lorraine
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| Re: HP Professional 2000C by robbert (9/10/02 12:31 PM) | + / - | It is very easy to repair this printer.
See the reaction of Lane. I repaired the problem simple with a paperclip that I bended and put in place of the broken plastic clip. I re-attached the spring to this paperclip.
You should however be able to disassemble the house that keeps the printer pumpingsystem.
Once you have learned the tric you will be able to repair the printer in 5 minutes.
It costs only a paperclip. Still if there is a timegap between the breaking of the plastic clip and the repair you will also most likely meet the problem that the corresponding printhead should be replaced to (dry out).
good luck
Robbert (Netherlands)
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| Re: HP Professional 2000C by Lorraine (9/10/02 6:16 PM) | + / - | Thanks Robbert,
That's very kind of you to reply to this post, that's going to be very helpful, when someone else does a search on this printer.
Now that mine is fixed, (with a high price) I hope it last another 3 or more years. It is a good printer, and I am glad I kept it, but the next time I will follow your advice, and try, and fix it myself.
Yes I know about the print heads, those were a surprise to me; I didn't know they were separated from the ink cartridges. Hmmmm, Boy!! They know how to make you spend money.
Anyways I won't have to keep any of them on hand any more, just get them when I need them. I bought a new printer, while the old one was being fixed, I almost think it was a blessing in disguised, because I just love my new printer, it's a HP Photosmart 1315. It prints out photos beautifully. There is only one draw back, it's slow, but what the heck, for a printer that prints that good, it's worth it, and besides I still have my other printer to do all the other printing jobs.
Thanks a bunch, Lorraine
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| Re: HP Professional 2000C by moe  (9/10/02 6:26 PM) | + / - | We recently added a kit for that repair. It's not that difficult. There are only about 6 screws involved in the whole disassembly. Of course it comes with one of our instructional videos.
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| Re: HP Professional 2000C by Ilene  (10/5/02 11:41 AM) | + / - | Is there any way to over ride the out of date on the ink cartridges. I have already replaced the ink supply unit.
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| Re: HP Professional 2000C by moe (10/5/02 12:16 PM) | + / - | Can't override it. Only solution is to turn the clock back 1 year on the computer.
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| Re: HP Professional 2000C by nolan (10/17/02 10:01 AM) | +1 + / - | I have found three solutions to overriding the expired ink message.
1. As mentioned, you can turn your PC clock back a year. I don't like to do that because it impacts other programs.
2. I found that if I network my printer using a jetdirect card, the printer has no idea what date it is and allows me to use expired cartridges.
3. If you have an empty cartridge which hasn't gone beyond two years past the expiration date, you can pull the bottom plastic skirt off of that cartridge and swap it out on the cartridge that is giving you the expired ink error. The plastic skirt swap can only be done on inks of the same color. The reason this works is because the smart chip with the expiration information is attached to this plastic skirt. No, removing the smart chip completely won't work...the printer needs the chip to positively identify the cartridge.
Good luck!
Nolan
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 | Re: HP Professional 2000C by Ann (10/30/02 7:27 AM) | + / - | Our color printer is acting strange. We print a report on the color printer that has all different colors in it, one being blue. The blue on the report wants to print in a blurred way, it looks like the blue is printing over top of pink printing. All other colors are fine and we have changed the print cartridge, thinking that maybe it was out, but that didn't help. We have also right clicked on the properties of the printer and did all the cleaning and steps that the computer tells you to take to correct a problem and still nothing helps.
Have you ever heard of this? How can we fix? Any ideas are welcome.
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| Re: HP Professional 2000C by nolan (10/30/02 7:59 AM) | +1 + / - | Regarding your blue (cyan) ink problem, it sounds like you have a faulty cyan printhead. I am not clear from your message as to if you have attempted to replace your cyan printhead.
I assume you have the HP 2000C printer. The printheads are kind of hidden and are a little bigger that 1 inch high by 1 inch long and about a quarter inch thick.
If you haven't replaced your printhead and need help finding it, post another message here and one of us will tell you how to locate it.
Nolan
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| Re: HP Professional 2000C by Ann (10/30/02 8:10 AM) | + / - | Thanks for the reply, no I didn't replace the head. This just started this morning. Where would I find it?
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 | Re: HP Professional 2000C by Lorraine (10/30/02 9:20 AM) | + / - | Hi Ann,
If you go to your HP tool box, and click on the “How Do I” tab, then click on “Replace printheads” It will show you how to do this, it shows that the printsheads are, right behind your ink cartridges. When you go to buy one, make sure it is a Cyan printhead, for the Cyan ink cartridges. The printheads cost the about the same price as the ink cartridges.
Hope this helps -- Lorraine
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| Re: HP Professional 2000C by Henry Wik (10/30/02 2:58 PM) | + / - | I have a problem where the cyan (Blue) prints lines or boxes on the page where it should not. any thoughts what it could be. I have replaced the printhead
thanks HW
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| Re: HP Professional 2000C by Lorraine (10/30/02 6:33 PM) | + / - | Hi Henry,
Did you Align the printhead, and Print a test page?
Lorraine
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| Re: HP Professional 2000C by James (11/22/02 2:00 PM) | + / - | I cannot open the cover to the print head's
is this ok or is something wrong
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| Re: HP Professional 2000C by nolan (11/23/02 7:59 PM) | + / - | Jim:
The print head cover is notorious for sticking. I don't know why HP designed the cover like that.
The trick is there is no trick. Just force the crazy thing open. It may take quite a bit of effort.
I keep about 25 of the HP2000C's happy on one of my customer's networks and have yet to come up with an easy way to get the cover open.
Good luck!
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| Re: HP Professional 2000C by Lorraine (11/23/02 8:20 PM) | + / - | Hi James,
nolan was right, you just have to do the best you can, with out breaking it. It was a poor design.
Lorraine
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| Re: HP Professional 2000C by James (11/24/02 7:30 AM) | + / - | Thank's to
Nolan and Lorraine for REPLY
You fixed it THANK YOU
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| Re: HP Professional 2000C by Lorraine (11/24/02 1:20 PM) | + / - | You're welcome James,
Lorraine
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| Re: HP Professional 2000C by Top Kick (11/25/02 8:25 AM) | + / - | I just picked up a 200C at a garage sale for $5. All 4 cartridges have ink and I downloaded the correct driver for my win98, but the printer does not print. It puts out some magenta ink sometimes at the clean 3 level. I cleaned the printhead surfaces and verified that all four pump (white) buttons function. Could the printheads be clogged? If clogged how do you unclog them? What's this about an ink cartdrige expiration date? Does HP provide a manual?
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| Re: HP Professional 2000C by nolan (11/25/02 6:52 PM) | + / - | Top Kick:
Is your printer giving you an error? In other words, does an orange light keep blinking or do all the lights flash rapidly?
I suspect that you aren't getting errors if you are producing cleaning pages. If you bought the printer for $5, it has probably been sitting around for a while and could be gunked up in one of several places.
To suspect the printheads is the best place to start. The way I clean printheads is to use alcohol prep pads (like the nurse uses to clean your arm before giving you a shot). You may also use isopropyl alcohol and a paper towel. Basically, I turn the printheads upside down and clean the metallic strip with my prep pad and also clean the contact points on the side.
After you clean the printhead, turn it right side up and use another alcohol moistened towel to run along the metallic strip on the bottom again and see if ink "bleeds" from the cartridge. If ink bleeds out, this is good. If there is little or no bleeding, then the printhead is toast or else the ink supply is not making it to the printhead.
Before putting the printheads back in, I clean the contacts in the printhead carrier assembly using a prep pad.
Let me know how the cleaning goes and we can take it from there.
Nolan
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| Re: HP Professional 2000C by Top Kick (11/26/02 8:55 AM) | + / - | Nolan, Thanks for your post in trying to help me get this 2000C working. Yes this 2000C has been sitting around for awile. The orange light does flash. I was able to get the operating manual from HP printed on another printer. I even got the light error code document. I did the alcohol prep pad cleaning of the printheads (and the printhead contacts) as you suggested. The yellow printhead was the only printhead that did not "bleed" any ink onto the pads, The others bled a little bit. The cyan bled the most. However when I held down the power switch for 5 seconds only cyan blocks came out on the paper. I don't think any ink is getting from the cartridges to the printheads even though all the plungers are functional. Any more ideas?
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| Re: HP Professional 2000C by nolan (11/26/02 9:25 AM) | + / - | Top Kick:
Can you tell me what the error code is? The document should tell you how to read the error code.
Nolan
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| Re: HP Professional 2000C Printhead Door not opening by nolan (11/26/02 2:02 PM) | +2 + / - | James:
I failed to mention that there is a modification you can make to the ink/printhead door which will prevent you from ever having to fight your door open again. Here are the steps:
1. Remove the entire ink/printhead door. (This is the hardest part.)
2. Flip the door assembly over and locate the posts that stick up on the right and left of the hinge.
3. You will notice that there is a piece of barbed plastic in the center of the post that is attached by one side. Snap that evil piece of plastic out of the center of each post. You can use a screwdriver or a key to push it out of the post. Be careful not to break the post itself off of the door.
4. Replace ink/printhead door and open and close and open and close and open and close it then smile with satisfaction knowing that you're not going to break a nail or get a blood blister on that door again.
Nolan
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| Re: HP Professional 2000C by Top Kick (11/26/02 3:08 PM) | + / - | Nolan,
The error code is 112 which translates to 'error in the black printhead'. I checked it twice with the same light sequence. I noticed that there is no ink in the clear plastic tube between the black ink cartridge and the black printhead. The black ink cartridge has ink in it though when I shake it. Could the tube be blocked with dried up ink? Thanks in advance for any help.
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| Re: HP Professional 2000C by sherry (11/26/02 4:26 PM) | + / - | My 2000c stopped printing and make a jerking clunking sound when it tries. I can'tseem to get into the part where the clunking noise comes from. It sounds like a mechanism that moves back and forth with the ink is banging into something.
Any idea?
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| Re: HP Professional 2000C by Lorraine (11/26/02 4:56 PM) | + / - | Thankyou very much!!!! nolan,
The next time I have to change the printheads, I'm going to fix that little bugger.
I'm going to print this out, and tape it to my printer.
Thanks again, Lorraine
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| Re: HP Professional 2000C by nolan (11/26/02 10:20 PM) | + / - | James:
No ink in the tube...that is not good.
The first thing I would do is pull the black ink cartridge and poke a paperclip into the nozzle of the cartridge to make sure that it is clear. Also make sure that the needle in the printer that pokes into the ink cart is clean and clear of ink gunk. Also shake the cart to see if you can tell if there is ink in the cart. After poking and cleaning, try printing again. While your digging around in the ink well (where the ink carts are), push on the white buttons under the ink carts to make sure they are up and springy. If you have a white button that is not up and springy, you will have to replace the ink cart well (see the posts above).
If that doesn't work, try replacing the black ink cart.
If that doesn't work, it gets more expensive. You will most likely need to get a repair guy involved to replace some of the tubes involved in the delivery of the ink.
Good luck!
Nolan
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| Re: HP Professional 2000C by nolan (11/26/02 10:25 PM) | +1 + / - | Sherry:
Does your printing have a blinking yellow light (indicating an error) after your printer clanks and clunks? Can you get a page to print?
Nolan
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| Re: HP Professional 2000C by thanigai (11/27/02 2:36 AM) | + / - | hai
after power on the printer
all leds are blinking.
i do not know about led status. pls. tell me about leds status. only power on led can able to under stand by me. if cartridge is faulty meants how will be the led status. totally 4 leds are there. pls. tell me the functions of those leds.
printer is initializing. after initialization first two leds are blinking. i meant first is power on led.
pls.reply.
thanigai india
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| Re: HP Professional 2000C by Top Kick (11/27/02 6:17 AM) | + / - | Nolan,
Isn't there a way to take out the ink supply cart and detach the ink tubes for clean out and then re-attach the tubes? Thanks in advance, Top Kick
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| Re: HP Professional 2000C by nolan (11/27/02 3:14 PM) | + / - | Top Kick:
Clearing the ink delivery tubes is a messy and involved process. The little piece of tube is actually a yard long and routed around in the printer with the three other ink tubes via a black ribbon cable that is about an inch wide.
I'd rule out everything else before I'd get into flushing the ink delivery tubes. The places I'd check first would be:
1. See if the printhead bleeds (bleeding is good, see above).
2. Make sure the ink cart is not clogged. I use a small paperclip to poke into the nozzle of the ink cart to see if I can produce a drop of ink.
3. Clear the ink delivery nozzle under the printhead using a paperclip.
4. Clean the needle in the ink cart station using a q-tip. You will notice that you can expose the needle by pusing the white ring down with the q-tip. If it is expecially gunky, dip your q-tip in isopropyl alcohol.
5. Try printing again.
If these methods do not help, then I will get back to you with Plan B...Nolan's Ink Line Pressurization Technique. (Pray that Plan A works.)
Nolan
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| Re: HP Professional 2000C by nolan (11/27/02 3:24 PM) | + / - | Thanigai:
The first step is solving your problem is determining what the error code is.
You know you have an error if the middle orange light continues to flash or if all the lights are flashing rapidly.
If you do have flashing lights, this is how you determine the error code.
1. Push the bottom button.
2. All three lights will flash once.
3. Count the number of time the first light flashes. This is the first number of the error code.
4. Count the number of times the middle light flashes. This is the second number of the error code.
5. Count the number of times the bottom light flashes. This is the third number of the error code.
6. Put the three numbers together and share them with us then we can help you further.
For example if the top light flashes 2 times, the second light flashes one time, and the bottom light flashes five times, your error code is 215.
Nolan
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| Re: HP Professional 2000C by Top Kick (11/27/02 8:15 PM) | + / - | Nolan,
Well the paper clip trick seemed to work pretty good! Now all 3 colors are printing great but the black is not printing at all. New error code is 212 which translates to 'replace the black ink cartridge'. I did the paperclip trick several times on the black ink cartridge and the black printhead ink inlet supply, but still the same error code 212. I can feel and hear the black ink sloshing inside the cartridge! It's not full but there is black ink in there. I can see the black ink moving through the tube when I pump the paperclip inside the black printhead ink supply line. The black printhead bleeds only a little bit of ink into the alcohol prep pad. Any ideas? Thank in advance for all your great help!
Top Kick
PS I can't get the nozzle cleaning tests to print anything!
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| Re: HP Professional 2000C by nolan (11/29/02 10:34 PM) | + / - | Top Kick:
The first thing I do with a 212 error is grab another ink cart and see if that fixes the error. With what you are describing to me, there is a 70% chance that the problem is at the ink cart side. If you can afford it, grab another black ink from the office supply store and see if that works.
You can further test your current cart by sticking the paper clip back into the ink cart, turn the cart right side up, and see if you can manipulate a drop of ink out. You should be able to if you can see ink in the nozzle tube.
If you can get ink out of the cart then triple clean the needle that the ink cart is seated on when it's installed.
There is a third action we can try but I would highly recommend you find and test a NEW ink cart in your printer before we discuss the third option.
I don't know what to tell you about the printhead cleaning page. I assume you are using the printer toolbox in Windows to do this. Can you print an alignment page or any other type of page via Windows?
Nolan
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| Re: HP Professional 2000C by Top Kick (11/30/02 1:07 PM) | + / - | Nolan,
I bought a new black ink cartridge and tried to print with it but no black words print out. However it looks like the colors do print out. Everything except black prints out. I now have a new error message 222 that says the cyan cartridge is empty. I can hear and feel some ink in the cyan cartridge too. Shouldn't it print out black even though the cyan cartridge gives out an empty error message? Thanks again in advance for all your great help! Top Kick
PS I have Windows 98 and the printer toolbox does not print out an alignment page or a color calibration page. I have printed out Internet Explorer pages in color but no black words.
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| Re: HP Professional 2000C by Josmaarten (12/1/02 5:55 AM) | + / - | My HP 2000C doesn't pick up paper well.
It tries for 3 times to pick up a page. Some times it succeeds, prints a few pages and then has the same problem again. Sometimes it doesn't succeed to get a page in 3 tries whereafter you have to press the resume button to have it try again. Does anyone have a hint on where to look for the problem?
Thanks in advance
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| Re: HP Professional 2000C by nolan (12/1/02 9:40 PM) | + / - | Josmaarten:
It sounds like the rubber rollers that pick up the paper from the paper tray are in need of some attention. Basically, you need to use a rubber rejuvinator on those rollers to get them picking up paper again.
I'm sure Moe (the guy who runs this website) sells a kit for that purpose. There is also a product found in most Do It Yourself home ceters (like Home Depot) called Goof Off. It's primary function is as a stain remover but does well at restoring those rubber rollers. You will probably find it in the paint section.
Good luck,
Nolan
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 | Re: HP Professional 2000C by nolan (12/1/02 9:53 PM) | + / - | Nolan,
No Luck! I cleaned the black ink needle below the black ink cartridge with 6 q-tips before a q-tip came out clean! I even re-swabbed the black printhead. It only bled a little bit? I re-did the printhead cleaning pages again through all 3 levels with not a single printout of any color! Still the same 222 error code. I can press down on the power switch and get all colors on the skier to print but not black. I can print out an internet explorer color page in all colors but no black there either. I use my windows printer settings page to get to the printer toolbox. I right click the HP 2000C printer icon and select Properties then select the Basics tab, and then select the printhead cleaning button to get into the level 1 printhead cleaning then 2 then 3. Do I need a new black printhead? If not, I got my Torx screwdriver ready to tear into it. I'm not nervous about tearing into it. Thanks in advance.
Top Kick
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| Re: HP Professional 2000C by nolan (12/4/02 12:21 PM) | + / - | Top Kick:
I am confused on why a normal web page and a test page would print in all colors but the printhead cleaning page would bomb out. Let's just stick with test pages from here on. Cleaning the printheads excessively can damage them. We can revisit the cleaning pages later if it continues to be a problem the next time you need to use that function.
Instead of giving you a step by step on Plan B, I will give you the overall theory and a general description of what I do.
Theory:
Clear/prime the ink lines by manually pumping ink through them. This can be done by gently pumping the black ballon on the bottom of the ink cart while the ink cart and the print head are installed.
Risks:
Ink flood in the ink cart well and/or in the printhead carrier. A clot in the ink line could be delivered to the printhead and clog some or all of the nozzles in the printhead.
Technique:
You can pump the ink cart with or without tearing the printer apart. I generally tear the printer apart because it allows me to identify other problems while I have the machine on the bench but it's probably not necessary in this case. I recommend that we try this operation with the printer in tact but it will require you to find or fashion a tool for the job. The tool required is essentially an L-shaped bracket with the long side measuring about 4 inches and the short side measuring about an inch. The width should be 1/2 to 3/4 inch.
The L-bracket (and maybe a utility knife) will be the only tool you will need. Here are the steps you should follow:
1. Unplug the machine.
2. Remove all ink carts.
3. Remove the plastic skirt from the bottom of the offending ink cart (black in your case). You may have to cut the label to do this. Removing the plastic skirt will expose the black ballon and make the pumping easier.
4. Reinstall only the offending ink cart without its skirt but sandwich the short side of your L-bracket tool between the white button in the bottom of the well and the black ballon.
5. Once the ink cart is seated properly and you've confirmed that the corresponding printhead is in place, you may start gently rocking the L-bracket to get the ink pumping. You may need to do this a few times times to push ink through the system. If you can get the right angle, you may be able to see ink flow through the tubes at the printhead end.
6. To test for initial, remove the offending ink cart, snap the skirt back on, then reinstall all the ink carts. Print a test page and tell me what happens.
Nolan
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| Re: HP Professional 2000C by Top Kick (12/4/02 8:21 PM) | + / - | Nolan,
I made the tool and pumped the black ink cart ballon like you described but no black print comes out when I do the power button test print. The colors still print okay. I have done the pumping with the tool about five times with about 30 pumps each time. I can see black ink in the tube but it doesn't look like it moving. Thanks in advance if you have any more ideas?
Top Kick
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| Re: HP Professional 2000C by nolan (12/5/02 9:33 AM) | + / - | Top Kick:
Well, here are the last two ideas I have for you without looking at the printer (in the order of expense):
1. Replace the black printhead.
2. Order the ink deliver system (tubes) from HP. You can find HP parts at partsurfer.hp.com. The ordering site sucks, so you may have to phone your order in at 800-888-9909. I believe the part number is C4530-67812...double check me though. Should cost around $54. While you're at it, order yourself 2 or 3 of the Chimney Absorbers (C4530-80070). This is the felt pad located to the right of the printhead carriage. They're pretty inexpensive.
Other than these items, I'd have to get hands on with the printer. I'd be surprised if you still weren't printing after performing these two steps.
If you find yourself ordering the ink delivery system and you have some time to kill, pull the old one out and play with it. It sounds like the ink cart needle is going to be the culprit.
Let us know what happens!
Nolan
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| Re: HP Professional 2000C by Top Kick (12/5/02 9:49 AM) | + / - | Thanks for all your GREAT help Nolan. I'll let you know how it works out.
Top Kick
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| Re: HP Professional 2000C by Red (12/5/02 3:13 PM) | + / - | I'm getting an 152 Print Head error. The print outs looked great right up until it stopped working and only gives error codes. After cleaning the contacts several times I'm still getting errors. It seems like there's just one little electronic connection missing or something, and the print heads are fine.
Any thoughts would be greatly appreciated. I can't even tell which print head I should replace, all of them at $36 a piece seems a bit overboard!
RED
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| Re: HP Professional 2000C by nolan (12/5/02 5:11 PM) | + / - | Red:
Error code 152 means "There are ink shorts in one or more of the printheads". It sounds like you are on the right track to fixing your problem.
The way I tackle a 152 is to unplug the machine and pull each printhead and clean the contacts on the printhead and contacts in the printhead carrier with a q-tip dipped in isopropyl alcohol or use an alcohol prep pad. Once the alcohol has evaporated, reinstall the printheads, power the machine, and see if the error is gone or if it has changed.
If that doesn't work, then find a buddy with a printer that uses the #10 Printheads and swap your printheads with his printheads one at a time until the error goes away. Once the error disappears, you've identified your rogue printhead.
Good luck,
Nolan
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| Re: HP Professional 2000C by pdigi (12/9/02 9:28 PM) | + / - | I replaced all my printheads about 3000 pages ago, so they are relatively young. I am now experiencing a situation when trying to print more than one page at a time, the first page prints flawlessly, but the second page prints about 1/4-inch and stops, followed by the yellow warning light and computer code 232 implicating the magenta printhead. Turning the printer off and back on seems to reset the printer, and I can once again print single pages but not multiple pages. I have replaced the magenta printhead, but the exact same thing happens with the new one. The other printheads are fine, as substantiated by individually testing them, and noting the results on the test page. I have uninstalled and reinstalled the printer, to no avail. Any thoughts?
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| Re: HP Professional 2000C by nolan (12/10/02 8:03 AM) | + / - | Hi PDIGI:
My suggestion would be to clean the contact points on the side of the printheads as well as the contact points in the printhead carrier. It would probably be easiest to do this with a cotton swab and isopropyl alcohol.
Nolan
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| Re: HP Professional 2000C by Top Kick (12/11/02 12:45 PM) | + / - | Nolan,
I got a (relatively) new black printhead and sure enough my HP2000C now prints black as well as the colors! My error code is still 222 which is the cyan ink cart empty code. I assume all the color ink carts are about empty since the test page prints out full for the new black ink cart and empty for the colors.
Do the printheads have expiration dates like the ink carts? Do I have to keep my computer clock a year or more behind in order to print with expired ink carts/printheads? Is there some way to trick the expired ink carts/printheads and still keep the computer clock on the current date? Thanks in advance,
Top Kick
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| Re: HP Professional 2000C by nolan (12/11/02 10:51 PM) | + / - | Top Kick:
I'm glad to hear that you are printing on 4 colors now! We took a while to diagnose a lame printhead but you learned some of my tricks just in case you see something similar again. Everything I had you do takes me about 3 minutes to do (believe it or not).
You got a good deal on the printer. For an ink, a printhead, a slice of time, and a five dollar bill, you're doing pretty good.
I've shared my best tips on defeating the expired ink problem in my response toward the top of the list. There is one other thing you can try to do, but I have not personally tested it. Try disabling bidirectional communication with the printer using the printer configuration tool.
Here are the steps:
1. Find the file HPRCFG09.EXE (or HPRCFG07.EXE if you have the version 1.0 driver) on your computer.
2. Double-click it to launch it.
3. A box will pop up with a bunch of configuration options for the printer. Find the one about bidrectional printing and make sure that it is disabled.
4. Close the box.
5. Change the computer date back to the current year.
6. Try printing for a while and let me know what happens.
Nolan
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| Re: HP Professional 2000C by Top Kick (12/23/02 4:23 AM) | + / - | Nolan,
I got a new (March 2002) cyan ink cart (on ebay) but when I put it in the printer still gives me the same cyan ink cart empty 222 error code? Is there a special way to install ink carts. When I print a test page I get the ink cart page showing a full black cart and empty color carts. It still prints all colors but I still have to power it off between prints to clear the error code.
Thanks in advance,
Top Kick
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| Re: HP Professional 2000C by ilene (12/23/02 11:11 AM) | + / - | You bought a cartridge that is already out of date. I hooked up my computers on a wireless network and plug my HP 2000 in the back of the router and now it does not look at the dates. I have 3 computers in my house so this worked for me. Thanks to Nolan
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| Re: HP Professional 2000C by Top Kick (12/23/02 12:29 PM) | + / - | Ilene,
I would love to have a home network router like yours to hook my 2000C up to. I believe the cart is still okay for a certain amount of time. I believe the ink carts are good for a year or so past the package expiration date, but I'm not sure. Thanks,
Top Kick
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| Re: HP Professional 2000C by nolan (12/26/02 5:45 PM) | + / - | Top Kick:
I don't know what to tell you about the cartridge. I'd just continue using the printer with the current ink until the ink runs out. I can't explain why the empty error code doesn't clear with the fresh ink cartridge...usually that only happens with refilled cartridges. If you can just ignore the code, everything else should function as normal.
Have a great new year!
Nolan
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| Re: HP Professional 2000C by david (12/26/02 9:16 PM) | + / - | Need help with printer codes. When I turn on the printer the first light flashes once then all lights flash rapidly.
If I push the last button, the first light flashes once, the second light flashes four times and the third light flashes three times.
If I press the last button again, the last light flashes 9 times.
Any help would be appreciated..
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| Re: HP Professional 2000C by nolan (12/26/02 9:41 PM) | + / - | Hi David:
The error code most likely refers to some type of error with the yellow printhead.
I would recommend cleaning the printhead contact points - both on the printhead and in the printhead carrier. (See previous postings for accessing and cleaning the printheads.)
Let us know how things work out...
Nolan
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| Re: HP Professional 2000C by Tim (12/28/02 3:21 PM) | + / - | Hi! You guys are great !!!As mentioned above I had to fix my spring under the cyan ink cartride.I ended up epoxying the whole spring holder down as the whole piece broke off. It is in place now but still have a problem. When I got the error that the cyan ink was low,I bought a new H.P. cartridge.After I fixed the holder,I put the new cartridge in and it says it is at the same low level as the old one. Cleaned everything and it does print but at the present time but now my icon is yellow indicating that my ink is low.What would cause the ink level not to "update" itself? All colors are working except on the ink level printout test. Appreciate any help from you guys.This was the only place I could solve my other problem at. Keep up the good work.
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 | Re: HP Professional 2000C by Top Kick (12/30/02 4:19 PM) | + / - | Nolan,
I'm now getting the 152 error code which translates to: ink shorts in one or more printheads. I have replaced the black printhead, (which got it working a few weeks ago) but none of the color printheads have yet to be replaced. It will not print any test pages or anything else now with the 152 error code. Do I need all three new color printheads? Thanks in advance for any help.
Top Kick
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| Re: HP Professional 2000C by nolan (12/31/02 10:18 AM) | + / - | Top Kick:
I sounds as if this printer is going to make you pay one way or another.
With a 152, you will need to clean all the printhead contact points both on the printhead and the corresponding points in the printhead carrier. After doing this, retest and see if the 152 comes back. If so, follow these HP instructions for testing the printheads individually:
Individually test the printheads by following the steps below:
1. Remove all the printheads from the printer and clean the electrical contacts on the back of the printheads with a soft, dry, lint-free cloth.
2. Turn the printer off and clean the corresponding electrical contacts in the printhead receptacle in the printer with a cotton swab.
3. Install the black printhead.
4. Turn the printer on.
5. Press and hold the POWER button on the printer for four seconds to generate a printhead information page. If the page fails to print, if all the lights on the printer start to flicker rapidly, or if information about an installed printhead is missing from the page, the printhead may be defective and should be replaced.
6. If the printhead information page shows that the installed printhead is present with valid status information, the printhead should be okay.
7. Remove the previously tested printhead, insert the next printhead to be tested and hold the POWER button down for four seconds to generate a printhead information page.
8. Repeat these steps for each printhead.
9. If all the printheads test well individually, install all the printheads. Hold the POWER button down for four seconds to print an HP 2000C diagnostic test page. This page should indicate that all the printheads are working properly.
I hope this works for you.
Nolan
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 | Re: HP Professional 2000C by Top Kick (1/1/03 7:42 AM) | + / - | Thanks Nolan,
Looks like the cyan printhead is the culprit! All the other printheads printed out a status page okay. The black status page showed black ink all the way across the scale, while the yellow and magenta status pages showed yellow and magenta ink only about half way across the scale. The cyan did not print a status page at all! When all printheads were replaced the status page of all printheads showed everything the same with no cyan again.
I now get error code 122 whch is the cyan printhead! I'll try to find a cyan printhead on ebay, etc. Do I have to worry about the expiration date on the printhead? Thanks again,
Top Kick
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| Re: HP Professional 2000C by nolan (1/1/03 6:43 PM) | + / - | Top Kick:
The name of the game with buying ink cartridges and printheads on eBay is getting them as fresh as possible. Try not to go more than two years beyond expiration at the most.
Nolan
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| Re: HP Professional 2000C by Stewart Terzo (1/2/03 2:42 PM) | + / - | Happy NEW Years everyone.I just want to say I purchased recently a Hp 2000c printer. I also purchased all the printheads and ink cartridges as well. When I print a test page it looks great! Only problem is when I'm done printing i get the error message #222, to replace the cyan ink cartidge. I did my research and noticed that the bongo pads are broken. (they are depressed at all times). I just got the phone with a rude HP rep claiming that they never heard that the HP 2000c has a faulty ink station and its my problem!
So what should be my next course of action? Is there any OFFICIAL information claiming that the inkstation is faulty (in my opinion it is) and getting HP to replace it? Can it be fixed? I really do not want to spend another $50 bucks to solve this problem.
I read someone referring to HP service Note #C5901A-01. I can not seem to find this document. Any help would be most helpful. Thank you for your time!
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| Re: HP Professional 2000C by Greg (1/9/03 11:00 PM) | + / - | There are known issues with the ISS on the 2000C. If your printer is still under warranty then HP will fix it under warranty. If it is not under warranty the cost of the repair is yours.
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| Re: HP Professional 2000C by Top Kick (1/11/03 9:30 AM) | + / - | Nolan,
I replaced the cyan printhead and now I find that 3 of the white buttons (dongles) are not working, even though they were working before I started using this printer a couple of months ago. (See my post above on 11/25/02.) The cyan is halfway working. The magenta and yellow go down below the platform and don't come back up. I would like to attempt to fix the dongles using the paper clip/epoxy technique. Any tips before I start, or should I spend $47 on a new C4530-67818 ink supply station? Thanks in advance, Top Kick
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 | Re: HP Professional 2000C by Stewart Terzo (1/11/03 3:17 PM) | + / - | Thank you for the help Greg! I just ordered the ink supply station, the last and final piece of fixing my hp 2000c.(87 dollars later!) (54 + 1-2 day s+h). Hopefully I should have no problems installing it~
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| Re: HP Professional 2000C by Greg (1/11/03 3:27 PM) | + / - | It is not too difficult to replace. If you have any problems send me an email and I will get you through it.
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| Re: HP Professional 2000C by nolan (1/12/03 4:24 PM) | + / - | Top Kick:
Bummer with the bongo pads (white buttons)! I always replace the whole ink supply station. The replacement station is constructed of a different plastic that what is currently in your machine. To replace the station is to fix the problem permanently.
A replacement kit is available from this web site and is reasonable if I remember correctly (and it comes with an instructional video). Here is the link to the kit: http://fixyourownprinter.com/kkx1.html.
Nolan
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| Re: HP Professional 2000C by Top Kick (1/13/03 5:01 AM) | + / - | Nolan,
Since I can't afford that expense right now, I'll like to try the paperclip/epoxy repair. Any tips would be appreciated.
Thanks in advance, Top Kick
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| Re: HP Professional 2000C by lonnie (1/13/03 1:52 PM) | + / - | Thanks to all of you for the questions and replies regarding how to repair the broken plastic spring clip on the HP 2000C printer.
Lonnie
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| Re: HP Professional 2000C by Top Kick (1/20/03 2:49 PM) | + / - | Nolan,
I dug into my 2000C ink supply station and I found that the gold colored axle has broken one of the plastic end bearings! None of my dongle/bongle/white button things has any broken plastic. Is there a way to fix the broken plastic that holds one end of the gold colored axle? If not, what all is included in the new ink supply station?
Thanks in advance,
Top Kick
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| Re: HP Professional 2000C by PL (1/20/03 4:58 PM) | + / - | My HP-2000C gets a print command from my home network. It whirrrs and cycles. A page speeds out and all LEDs flash rapidly. I unplug the printer from the wall and from the computer. I let it sit a while, and replug it. Funny characters print along the top of a few sheets. I unplug the printer and replug it again. It prints flawlessly. On the next day, this fiasco repeats.
What to do?
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| Re: HP Professional 2000C by moe (1/20/03 5:21 PM) | + / - | The ink supply station has everything you see when you open the lid. The motor, circuit board, ink holders. We've tried to repair the shaft problem before, but without any success. Too much stress in that area.
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| Re: HP Professional 2000C by nolan (1/21/03 8:49 PM) | +3 + / - | Top Kick:
Moe has nailed it. The old style ink supply station just isn't worth trying to rig back together because the plastic will fail again. Still, for the $5 initial investment, you're still getting a decent deal even after investing in a ink supply station (iss) replacement kit.
I have high regard for most HP printers, even the 2000C but I believe that HP has done the 2000C owners a disservice by not standing behind their engineering blunder with the weak iss. HP has established a secondary profit by selling replacement kits for what should never have failed in the first place.
Alright, I'll quit ranting.
If you insist on trying to resurrect your iss, find a plastic epoxy at your local hardware store that can be drilled and sanded...you might be able to epoxy some parts back into place and you may need to refashion others.
Have fun!
Nolan
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| PL's Message by nolan (1/21/03 8:55 PM) | + / - | PL:
I'll need some more information from you in order to take a poke at answering your question. The first thing for us to figure out is what error code your printer is giving us. To do this, refer to the instructions I gave in my 11/27/02 message to Thanigai.
The second piece of information that I will need is to understand what you have your printer connected to...your computer, a print server, a different printer that the one you are printing from...
Thanks!
Nolan
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| Re: HP Professional 2000C by moe (1/23/03 11:45 AM) | + / - | Nolan, HP at one time did admit to their mistake and was replacing the ink supply stations free. For some reason that I don't understand, they put an expiration date on the free replacements. That was the reason for us to start offering our kits. Couldn't sell them before if people could get it for free. Thanks for all your help with the 2000 problems. This is our second most popular thread.
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| Re: HP Professional 2000C by steli (1/24/03 8:22 AM) | + / - | Nolan,
Do I have to replace the expired print head even if I printed only couple hundreds of pages? HP2000C
Do you have any suggestions, solutions besides changing back the time or connect to a print server, not to spend $35 x 4 for new print heads?
Thanks,
Stelian
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| Expired Ink Cartridges by nolan (1/24/03 9:41 AM) | + / - | Steli:
There are two other tricks other that the ones you metion. The first is swapping out the skirt on the bottom of the ink cart with the skirt of an unexpired cartridge of the same color. This isn't an option for most because it requires having an inventory of ink carts.
The second trick has to do with disabling bidirectional printing. I've had limited success with this but it is outlined in my response to Top Kick dated 12/11/02.
Good Luck!
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| Re: HP Professional 2000C by Top Kick (1/26/03 1:38 PM) | + / - | Nolan and/or Moe,
I'm half afraid to post this message, but I think I fixed my ink supply station gold axle broken bearing with a plastic cable tie!? I attempted to epoxy the broken end bearing but realized that it would not hold. I was using a plastic cable tie to hold it while the epoxy was drying. So I just decided to put the cable tie in permanently. I arbored a slot into the bottom metal frame usinf my Dremel tool and inserted the cable tie tightly around the axle. I have run about 40 printed pages through the printer with only one hiccup when it picked up two pages at once. Since this is the first it has worked since I got it I'm kinda scared it will break again!?
My dad used to joke about this kind of work when he would do it on cars in our service station long ago when I was a teenager. My dad would call this 'shoemaking'! No offense to anyone reading this post who is a real shoemaker, but evidently, a shoemaker does this kind of 'kludge' work on a regular basis. I'm keeping my fingers crossed. I hope this holds for awhile. None of my spring posts were broken!?
Top Kick
P.S. My windows XP Pro installs a 2000C driver right from the windows XP Pro CD, but the driver does not have double sided printing? Will the windows 2000 driver on the HP website work in windows XP Pro? Will it then do double sided on my 2000C?
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 | Re: HP Professional 2000C by roy (1/26/03 1:59 PM) | + / - | you can dp it yourself, but it takes time, remove the right covers, remove the inkjet cartridge mechanism, & remove the inkjet carriage, remove & re-seat the cables.
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| Re: HP Professional 2000C by nolan (1/26/03 10:00 PM) | + / - | Hey Top Kick:
Way to go! I hope it holds up for you!
For double-sided printing, I think you have to download the full driver from hp.
Nolan
(way to go Tampa!!)
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| Re: HP Professional 2000C by Zac (2/3/03 9:51 AM) | + / - | Nolan, Moe, or anyone else,
About a month ago, my white bongo pad underneath the Cyan cartridge on my HP 2000C printer broke. I ordered the replacement Ink Supply Station and directions from this website. The installation went perfectly, but I have been experiencing difficulties for the last few weeks now.
After replacing the Ink Supply Station, I printed about 40 pages over the next week. Lately, when I send a job to the printer, a blank sheet immediately shoots out. About a minute, the printer prints what I'm assuming is supposed to be a "Printer Status" page, but this page comes out blank, too. I'm assuming that it is a Printer Status page, because the printer makes the general sounds and motions of printing, but produces a blank page.
At this point, I turn the printer off for a few days. After resting for a few days, the printer prints perfectly for the first few print jobs. It then starts sending out the previously mentioned pairs of completely blank pages.
Any suggestions?
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| Zac's Printer by Anonymous (2/3/03 10:07 AM) | + / - | Hi Zac:
Are you getting any error messages? Can you print out a test page successfully?
Nolan
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 | Re: HP Professional 2000C by G-Man (2/3/03 10:10 AM) | + / - | Hi guys & ladies.
This site is so damn good !!!
But I have a problem with my 2000C, and I also have easy solutions to the "Broken Clip Problem" without using paperclips.
Problem
=======
After my bongo "thingy majig" broke, my new ink kept showing up as EMPTY and the printer kept flashing an orange & green LED at me.
I repositioned the Sensor under the Ink Cartridge compartment by screwing it ALL IN, and 1 complete turn OUT. The flashing lights were gone. However, the printer was still saying Ink Low, but keeps printing perfectly.
Since this error is really p!$$!ng off, I would love to hear a solution to it. There is no way on earth I could have blown the fuses on the crappy Smart Chip they invented. The expiry date on all inks are 20/09/04, since I purchased them all at the same time, and paid £120 for them all.
PLEASE HELP ME ON THIS 1 GUYZ...Cheerz
Broken Clip Solution
====================
Rather than using paper clips to fix the broken spring clips under the bongo "thingy majig", drill a hole through the spring clips, and straighten out the ends of the spring.
Then with a long nose pliers, and a steady hand, push the screw through the new hole and attach it back to the sensors.
VOILA - No money involved, no glue, and no mess (well apart from the drilled plastic mess).
If you need pictures, please email me at gurj@blueyonder.co.uk with reference "2000C Printer"
Also take a trip to my personal Computer related web site, where lots of problems are solved:
www.optimus-computing-solutions.pwp.blueyonder.co.uk
Thanks a lot you guys & ladies.
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| Re: Re: HP Professional 2000C by Anonymous (3/5/05 12:55 AM) | + / - | Which screws do you remove to get at this crazy Ink Supply Station, so that you can make the manual repair for this depressed bongo problem? Does anyone have a picture(s) they could email me of the steps to take?
Thanks,
Gary
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| Re: Re: HP Professional 2000C by Anonymous (3/5/05 12:59 AM) | + / - | Which screws do you remove to get at this crazy Ink Supply Station, so that you can make the manual repair for this depressed bongo problem? Does anyone have a picture(s) they could email me of the steps to take? Any extra help over what has been posted so far would be SO appreciated! Also, is this kit you speak of, the one that sells for $69 (kinda steep?)
Thanks,
Gary
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| Re: Re: HP Professional 2000C by Anonymous (4/21/05 10:03 PM) | +1 + / - | Just saw your offer to give guidance to another person on installing an ink supply station. I just purchased one to replace in my HP Business Inkjet 2230 and after taking the two screws out on the top, I can't figure out how to get it out. Looks like I need to pull the case off, but am not sure how to go about this without breaking something. My 2230 looks very much like the 2000C and am wondering if you or someone else might be able to tell me how to go about doing this. Any help would be greatly appreciated.
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| Re: HP Professional 2000C by wim. (5/2/05 2:01 PM) | + / - | I bought 2 printers HP 2000C from "marktplaats.nl" for € 40,- each and including 8 printheads and 8 cartridges. I liked the 4 separated ink cartridges. Something was wrong with the printers but what?? Why else do you sell such a nice printer? A few weeks ago the printer stopped after giving a lot of crunching sounds. I tried everything but could not find the meaning for errorcodes 441, 432, 544 etc. So I bought the "repair training / service manual" from fix your own printer. It helped me to take the printer in to parts and reassemble everything without any problem. The problem with the printer was the total pollution with ink in the ISS ink supply station. I have cleaned it all under the water tap (please be aware off the electronic parts) with some soft soap. I also cleaned the transparent plastic strip in the top behind the print head glider. Now it is printing as it never did before. HQ-prints and a smooth sound. Conclusion just a good cleaning solves a lot of problems. If you need an explanation for errorcodes I can help you.
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| Re: HP Professional 2000C by pauldee0046 (5/7/05 6:59 AM) | + / - | I just installed an aftermarket cartridge and now I get a 213 error that I cant get around.
213 is error in black ink cartridge.
One I fix 213 will I have error 214 for the aftermarket cyan etc...
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| Re: HP Professional 2000C by wim. (5/10/05 12:48 PM) | + / - | Dear Paul,
All you need is a torch screwdriver T10.
Start with the removal of the cap over the ink cartridges, you can just take it off by lifting it up and backwards. Now turn the printer off. Next remove the top cover (three screws). Next the right side cover. There is some plastic lip in a hole in the back cover with which the side cover is connected. Remove the screw at the front side. And remove the side cover by puling it right and down. Now disconnect the power cord. Slide the carriage to the left. Now unscrew the three numbered screw in sequence 3-2-1. Slide the ISS carefully side ways out, turn it 90 degrees and disconnect the cable assembly.
Now you can start cleaning the wheel on the left. It should be white but it is probably black. Take care with cleaning so the electric parts don’t get wet. The gray plastic bucket at the side will probably filled with some sort of black mud. You can remove this box by taking of the spring at the bottom and open it with a small screwdriver. In the printer is a white thing, standing right up and made of absorbing material. You can take that out when the ISS is removed. This thing should be cleaned also very good. Don’t take the other absorbing pieces out, it only gives you a lot of trouble. Everything should be clean and dry before reassembling. I think it should be wise to clean the plastic strip, the encoder strip, behind the carriage rod. Wipe out the plastic cap on the right side (look good how it is positioned because of the reassembling) and wipe the plastic strip from the tabs. Slide the plastic strip out of the carriage.
I have cleaned everything with soft soap. Reassembling should be done in the reverse sequence. Good luck.
Wim.
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| Re: HP Professional 2000C by pauldee0046 (5/10/05 2:30 PM) | + / - | Wim...
Thank you so much for the info I will get right on that...
A couple of other questions.
The supplier of the aftermarket chips insist that it is the smart chip in the cartridges that is the problem.
They replaced the one black cart and I no longer have the 213 error I now have 223 Error Code...
I already cleaned the ISS and the encoder strip...
The white wheel was black and cleaned up fine...
I also pulled the back panel to see if there was a battery I could pull out that might reset everything but didn't see one...
I am bummed that I spent $70 for all new cartridges and still cant print. Everything was fine until I replaced the old HP cartridges with these replacements.
I did see a trace mark where the wheels touched when printing photos prior to the new cart. They were minor and probably could just be a sticky wheel.
Has anyone tried the auto resetting smart chips?
Will they work in a 2000c
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| Re: HP Professional 2000C by wim. (5/11/05 2:50 PM) | + / - | what are all the problems with the chips in the inkcartridges? I use cartridges from 2004 and the printer doesn't have any problem with it. Did you already install the latest printerdrivers for XP from the HP-site?
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| Re: HP Professional 2000C by pauldee0046 (5/11/05 3:35 PM) | + / - | Yes I did download the latest XP drivers but they do not include the toolbox software.
Can you tell me where I can download it or maybe some kind person can email it to me... at hoover_paul at yahoo dot com
HP has put smart chips in the cart and in the print heads that will kill a cart based on dates as well as ink levels. So even if a cart is 3/4 full it can still expire.
Google HP smart chip and find out about class action lawsuit etc.
I did find refillable tanks with smart chips that reset themselves, the tanks are see through and can be refilled any time...
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| Re: HP Professional 2000C by moe (5/11/05 3:37 PM) | + / - | There's a really long thread on this forum regarding the suit.
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| Re: HP Professional 2000C by pauldee0046 (5/13/05 7:08 AM) | + / - | Good news, the company I bought the ink cart from is going to honor their guarantee of satisfaction and refund my money.
I want to order their ink refill kit for the HP 2000c .
Look at their refill kit video and tell me what you think.
printcountry dot com
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| Re: HP Professional 2000C by wim. (5/13/05 10:36 AM) | + / - | Paul.
I had so much troubles with all that refill-stuff and other not original inkcartrides. There's allways something with them.You better find a better price for original inkcartridges.
By the way I can't read the "printcountry dot com"-site is the adress correct?
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| Re: HP Professional 2000C by pauldee0046 (5/14/05 1:07 PM) | + / - | I just checked the printcounrty address and it worked for me..
Paying three times the price just does not make any sense...
I would just as soon use my Canon printer that does not use smart chips and has no problem with non-oem ink...
OEM are 33.99 with free shipping...
Anyone have a better price?
I will report back when I find the site with the smart chips that auto reset.
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| Re: HP Professional 2000C by pauldee0046 (5/14/05 6:01 PM) | + / - | OEM
Best Buy and Sell $26.50
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| Re: HP Professional 2000C by BjBB (5/16/05 7:33 PM) | + / - | I am getting an error code of 455 and the lights flash rapidly. I have replaced all printheads and cartridges. Still getting the error message. Help, Thanks
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| Re: HP Professional 2000C by pauldee0046 (5/17/05 6:52 AM) | + / - | I could not find 455 but the first number is paper jamb code...
My first thought is to clean the little mylar strip behind the print head. Pull the entire top and clean side to side carefully.
When it gets dirty the print head will slam into the end because it does not know where it is on the carriage.
(The strip has tiny lines that the traveling heads use as a reference point)
People give me printers all the time that only need this strip cleaned.
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| Re: HP Professional 2000C by wim. (5/17/05 11:26 AM) | + / - | 455=service station could not be homed within reasonable limits.
I think the suggestion of Paul is correct. Maybe it is also good to clean the carriage rod and give it a little fresh oil.
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| HP Professional 2000C by sasa.k (5/26/05 2:06 PM) | + / - | I have a big problem with HP 200C:
- I had problem with Yellow printhead, bought new, and solve that.
- Then printer print good a few pages.
- When I tried to print something next day, it didn't print Cyan at all! Others colors look fine.
*** I alredy read your tips and I tried these things: ***
- I tried to refill cartridge, but NO succsess
- Then I bought new printhead, no result
- I bought new cartridge, no result
- I tried to with needle (I don't know the right word) suck up some ink in the place of printhead, and suck up about 10 ml, I think it is enough for ink to go through pipes, it seems that pipe is not clogged. but no result.
- Finally, I dissasemble printer, and also tried to pump black rubber on the bottom of cartridge, but no ink came from printhead.
- Just to say, I can't borrow any parts from other.
Pictures will be great help!
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| Re: HP Professional 2000C by wim. (5/26/05 3:16 PM) | + / - | what errorcode gives the printer?
did you already start the cleaning routines?
what errorcode do you get with only the yellow cartridge in the printer?
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| Re: HP Professional 2000C by sasa.k (5/26/05 3:43 PM) | + / - | Printer gave no errorcode after installing Yellow printhead, before that it was: All printhead bad or ink buildup, but on test page was (after new yellou & cyan):
Black head 100% OK
Cyan head 100% OK
Magenta head 50% OK
Yellow head 100% OK
Yes, I started cleaning more times, nothing.
Why yellow? code is: 211
Also without cyan or magenta: 211
without black: 221
without all: 221
My problem is with CYAN (printer does not print it, and no error appears on screen or code error)!
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| Re: HP Professional 2000C by sasa.k (5/26/05 3:50 PM) | + / - | ***************** MY CORRECTION!!! *****************
Printer gave no errorcode after installing Yellow printhead, before that it was: All printhead bad or ink buildup, but on test page was (after new yellou & cyan):
Black head 100% OK
Cyan head 50% OK <----------------- (NEW PRINTHEAD!)
Magenta head 50% OK
Yellow head 100% OK
Yes, I started cleaning more times, nothing.
Why yellow? code is: 211
Also without cyan or magenta: 211
without black: 221
without all: 221
My problem is with CYAN (printer does not print it, and no error appears on screen or code error)!
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| Re: HP Professional 2000C by wim. (5/27/05 12:57 AM) | + / - | 211 & 221 means "error with main PCA, Ink Supply System or carriage. The main PCA should not be the problem I think unless you have dropped the printer on the floor. You wrote you have cleaned the Carriage, cleaned and oiled the carriage rod, cleaned the ISS, and the encoder strip behind the carriage rod, So what is left is the cyan. You insatlled an new printhead and a new cartridge. Did you clean the electric contacts at the back of the Cartridge and in the cartridgeholders with a lightly wetted cotton towel. Last thing check the 4 rubber knobs at the bottom of the Cartridgeholder. Do the springs function?
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| Re: HP Professional 2000C by sasa.k (5/27/05 2:11 AM) | + / - | Thank you for advices, WIM.
Everything was cleaned, checked and - nothing!
P.S. What means: "PCA"?
pump black rubber on the bottom of cartridge, but no ink came from printhead
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Also, I was read what Nolan wrote:
1. See if the printhead bleeds (bleeding is good, see above).
2. Make sure the ink cart is not clogged. I use a small paperclip to poke into the nozzle of the ink cart |
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