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HP PSC 2510 all-in-one network setup problems

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HP PSC 2510 all-in-one network setup problems by henebry (4/2/06 1:32 PM) reply+1 + / -
I'm posting at the end of a long weekend setting up my psc 2510 on a new wireless network. I'm pretty much done, and I'm posting to share what I've learned with others in the hope of saving them trouble.

(I'm a mac user, so the following may be of less value to Windows users)

I have four machines total, two of them running OS X 10.4, the others running 10.3.9.

1. Start by hooking the printer up to a wired (ethernet) network. Print out a network config page (setup, 6, 1) when the printer shows its blue "networked" light. Dial the printer's URL into your web browser and enter the new network's info into the printer's embedded web server. If you get everything right, when you turn off the printer, disconnect the ethernet cable, and turn on the printer, you'll get that blue "networked" light after a minute or so.
If you don't see the light, print out another config page and check the "Wireless Status": "Scanning" means that the printer's having trouble connecting to the network. Your best bet is to temporarily turn off all wireless encryption/security and reconfigure the printer's connection. Once you have a connection, then try adding various sorts of security/encryption. In my experience, the printer doesn't do well if the SSID of the network isn't being broadcast or with a list of acceptable MAC addresses. In my old network I managed to get the printer running with WPA security, but this time I had to settle for WEP 128 bit security.
The Wireless Status will read "Disabled" if the printer has a USB cable or Ethernet cable attached. This means you need to unplug all cables (and possibly turn the printer off and on) to enable the wireless card. If the Wireless Status is "Disabled" even though you have no cables attached, you have probably reset the printer to factory defaults (see #2 below).
Things to watch for: is the default gateway of the printer the same as that of your new network? I had to change my new network's gateway to "192.168.1.1 addressing" from "10.0.1.1 addressing" because the printer was expecting "192 etc." after being hooked up to a Linksys router for several years.
Also, you may find you need to give the printer a self-assigned (manual) IP address, if other computers, once linked to the printer, lose printing and/or scanning capabilities a few days or weeks later. This can be set in the printer's web access server, but make sure to assign the printer an IP address that's compatible with the range of IPs that your router's is leasing to the network. I'm a novice at this network stuff, so sorry if I'm being vauge on this point.

2. It's possible I could have saved myself a lot of trouble setting up the printer for the network if I had reset the printer's network settings to factory defaults right at the start. But if you decide to follow HP's instructions and reset network settings to factory defaults, BEWARE: the printer's embedded web server canŐt for some reason configure the printer to re-enable wireless networking. And the latest download of the hp all-in-one installer doesnŐt contain the network config utility found on the original HP installation CD. (On this old CD, the config utility isnŐt part of the install package, but it is invoked automatically during the installation process.)
SOLUTION: Run the PSC 2500 Series installer found on the HP CD, preferably from a Mac running an system older than Tiger. It might also be possible to avoid running the installer and just run the config utility.

From this point on, I'll assume you've managed to get the printer on your network. Here's how to get all your computers configured to use the psc's printer and scanner functions.

HP tech support advised me to download the latest installer/print driver and use that to install and configure the psc 2150. This is good advice, insofar as the old HP Director software has a memory leak and the old HP Scan was prone to crashing whenever the 2510 went into Energy Saving mode. But if your mac isn't running OX X 10.4 (Tiger), you'll find that your system doesn't seem to recognize the new print drivers installed with by the download. This is especially a problem if you follow HP tech support's advice and delete a bunch of files prior to upgrading from the old installer to the new one, as (I suspect) it was at this point that I deleted working printer drivers from my Macs running Mac OS 10.3.9.

So if you're running 10.3.9 or earlier, I advise you not to delete any files and to configure your computer for the print and scanner functions in the opposite order that HP advises.

Most important: through trial and error I discovered that the HP Setup application isn't able to configure the printer if more than one user is logged in (Fast User Switching!). (This is a particularly tricky error to diagnose as the only symptom is that the setup app keeps claiming that it "can't find device" even though in the stage just prior it had successfully detected it!) Log out all other users, then proceed with the following steps:

1. Go to Print Center (called Print Setup Utility in Tiger), delete your old psc printer (if any) and click "add printer". The psc should show up in HP IP printing or under Rendezvous (called Bonjour in Tiger), and when you click on it, the Add Printer utilty should automatically find the "HP All-in-one" printer driver. If something's gone wrong, though, you may get the message ŇPrint Driver not installedÓ. That's what happened to me after I deleted files (see above).
SOLUTION: Run the PSC 2500 Series installer found on your original HP CD. When it finishes, it will start the HP setup assistant, in the course of which you'll be directed to go to the Print Center and add your printer. Do so.

2. Once you've added the printer successfully, run the latest HP installer, a download from the HP website. You should be able to skip the step where it asks you to add the printer, as you did this in step one.

3. Finally, since you didn't delete any files earlier, be sure to remove HP Director from your dock and from your Startup items (Login items in Tiger) by opening Mac System Prefs - Accounts - Startup/Login Items. HP Director has a memory leak. And it is superceded by the newer HP Device Manager when you download and run the latest HP installer. You should find the new HP Device Manager in your dock after step 2 (above).

If you have questions, write me at the following email (account name reversed to foil spam bots):
yrbeneh@fas.harvard.edu






Re: HP PSC 2510 all-in-one network setup problems by hockeyshooter (9/15/06 4:14 AM) reply + / -
> If you don't see the light, print out another config page...

And that's the problem. Unless you get the blue light, you cannot print the config page. Until you know its IP address, you can't talk to it, meaning you can't see its webserver, meaning you can't change any of its network settings. The USB interface doesn't allow access to the network settings either. What a piece of crap!

You also need to be careful updating the driver software because some more recent versions don't actually support the 2510 at all.


Re: HP PSC 2510 all-in-one network setup problems by Anonymous (10/7/06 11:27 AM) reply + / -
Well written, HP would be better served if you wrote their "reference guide". With your help I was online wirelessly in under an hour..

Dave


Re: HP PSC 2510 all-in-one network setup problems by Ian Nicoud (3/12/08 9:48 PM) reply + / -
I often try to find discussion forums when I need tech advice. This is perhaps the first thread that has actually worked PERFECTLY! Thank you so much. The HP NCT software couldn't figure it out, and I've been fighting this POS for over an hour. This simple method took less than 5 minutes to get everything up and running.


Re: HP PSC 2510 all-in-one network setup problems by daryl mushtaq (3/27/09 12:42 AM) reply + / -
After following your advice I eventually got to the stage where the software said it found the printer.

Test pages were being churned out but blank, plain text was fine???

The pc claimed that it was connected via ltp1???

I deleted the printer and decided to install it manually, I created a tcp/ip port using the ip address and then realised that the hp site only gives you that awful bloaty .exe software and not the inf files needed for a manual install. After a little research I discovered that the drivers for the deskjet 990 (built into xp) work.

The printer now happily churns out text and images


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