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Hp designjet 500 error code 11:11

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Hp designjet 500 error code 11:11 by jimtech (10/10/05 6:51 AM) reply + / -
Hi everyone!
I have an HP Designjet 500 with the error code 11:11.This happens after a power failure.I reconect the trailing cable as the manual says ,but still the same error code.Any idea??


Re: Hp designjet 500 error code 11:11 by dmzcompute (10/10/05 6:57 AM) reply + / -
Remember you have to connect the trailing cable at two ends. One in the back and one to the printhead. Before you reconnect check the ends on the cable as sometimes the connection points get bent or damaged. If that does not solve your issue I would look at replacing the cable. Expensive.


Re: Hp designjet 500 error code 11:11 by Anonymous (12/22/05 5:11 PM) reply+1 + / -
The problem you are having is stating the trailing cable is not inserted correctly, at the emod/powersupply there is a j2 on the trailing cable tht should be in the back and the other end should be to the front of the ps..


Re: Hp designjet 500 error code 11:11 by Anonymous (2/27/06 7:20 AM) reply + / -
I fixed this error by pushing the carriage all the way to the right and turning the printer off then back on.



Re: Hp designjet 500 error code 11:11 by Stephen (2/27/06 6:36 PM) reply + / -
The cables that shipped in some DesignJet 500's were prone to failure, there was a service note for free replacement, but it has expired.

The cable is relatively cheap, but I advise marking the old cable before you take it out and using it as a pattern when installing a new cable, the new cables are easy to install improperly.


Re: Hp designjet 500 error code 11:11 by Anonymous (5/17/06 11:01 AM) reply + / -
I got the same error, and as the other user stated, i pushed the carriage all the way to the right and restarted the printer. That fixed the error.


Re: Hp designjet 500 error code 11:11 by kobus (6/1/06 1:52 AM) reply + / -
Just replace your trailing cable, it wil definately work.


Re: Hp designjet 500 error code 11:11 by terrow90 (6/16/06 3:27 PM) reply + / -
got the same error, and as the other user stated, i pushed the carriage all the way to the right and restarted the printer. That fixed the error.




Re: Hp designjet 500 error code 11:11 by blundysgyz (12/1/06 11:03 AM) reply + / -
I am having the same problem. Last time it happened, I was able to move the printheads. This time they are at the far left, but I am not able to move them.


Re: Hp designjet 500 error code 11:11 by dmzcompute (12/1/06 2:17 PM) reply + / -
Make sure the power is off when you try to move the printheads. With the power on they should not be moved.


Re: Hp designjet 500 error code 11:11 by dubaiexporter (5/7/07 3:03 PM) reply + / -

System Error
server error 0*80100001
task : interput
file : cermotor.c
line : 2403

second errore

paper loading error
right edge of rool too far from loading line



Re: Hp designjet 500 error code 11:11 by Djamtech (5/12/07 7:52 AM) reply + / -
Hi all.I am a printer technician had Error 11:11 on a DJ500.As the manual states i disconnected and re connect the trailing cable but did not solved.So changed the trailing cable.machine working perfectly.
Note: Trailing Cable quite EXPENSIVE...


Re: Hp designjet 500 error code 11:11 by Stephen (5/12/07 6:05 PM) reply + / -
I checked the cable prices on PartSurfer, what is interesting is that the longer cable costs less money.

I thought the prices were fairly cheap.

Did you buy the cables direct from HP or from some other source?

C7769-60305 $54.00 Carriage assembly trailing cable kit - Includes installation instructions, trailing cables, two mounting clips, and a ferrite - Cables are 1.4m (4.7ft) long with 30 pin (M) edge connectors - For 24-inch models - From Electronics Module to carriage assembly

C7770-60274 $44.00 Carriage assembly trailing cable kit - Includes installation instructions, trailing cables, mounting clips, and a ferrite - Cables have 30-pin (M) edge connectors - 2.0m (6.5ft) long - For 42-inch models - From Electronics Module to carriage assembly

I checked the trailing cable price on an older model and it was about twice what either of these goes for.

Take a look if you're intetrested:

http://www.partsurfer.hp.com



Re: Hp designjet 800ps error code 11:11 by joseph borg (12/27/07 10:22 AM) reply + / -
I did get error message 11:11. Also while printing the printer had stopped printing and got the message to change the yellow printhead inspite of putting a new print head I was still getting the message to change printhead. Any advice please?


Re: Hp designjet 500 error code 11:11 by dmzcompute (12/27/07 6:46 PM) reply + / -
Did you bother to read the posts above. The trailing cable is the link between the carriage assembly and the main control unit. If the trailing cable has issues then you could get printhead issues like you are getting. First reseat the cable and if that does not help replace it.


Re: Hp designjet 500 error code 11:11 by Ron Long (1/21/08 3:45 PM) reply+1 + / -
I changed my trailing cable after getting the message and still it doesn't work...Still getting the 11:11 ...So I spent $39 to be able to call HP for 5 days and basically they said I'd just have to start changing out expensive parts until I stumble on the real reason for the problem...What a waste of $$$$$$


Re: Hp designjet 500 error code 11:11 by Anonymous (1/23/08 1:53 PM) reply + / -
you saved my life... i love you all!


Re: Re: Hp designjet 500 error code 11:11 by Axes (3/11/08 7:44 AM) reply + / -
Simple... but effective.

This is the solution for the error 11:11.

Thanks.

---

Esto funcionó para mi. Simple, pero efectivo.

Gracias.


Re: Hp designjet 500 error code 11:11 by Anonymous (4/18/08 1:19 AM) reply + / -
i fixed this error also by pushing the carriage all the way to the right and turning the printer off then back on.



Re: Hp designjet 500 error code 11:11 by Anonymous (11/11/08 1:44 AM) reply + / -
Thank You


Re: Hp designjet 500 error code 11:11 by Anonymous (11/26/08 9:11 AM) reply + / -
I can't move my carriage to check any of this and 11:11 just keeps showing on the screen. I can't get into any other function. What do I do?


Re: Hp designjet 500 error code 11:11 by nivek (11/27/08 7:16 AM) reply + / -
Wheres is the carriage is it on one of the sides or in the middle. if its in the middle and cant be moved with the power off then your belt or motor isnt working or broke if its on one of the sides then i would go for the cable replacement.


Re: Hp designjet 500 error code 11:11 by frprado (12/17/08 10:24 AM) reply + / -
So I got this message one the printer here at work. There is rubber belt that looks like it's torn to shreds? Is that cable you guys are referring to in this thread or is it another component?


Re: Hp designjet 500 error code 11:11 by nivek (12/17/08 11:58 AM) reply + / -
What are you looking for the belt or the cable or both. You say the belt is tore up then ask about the cable? Kinda confusing. Stephen gave the part numbers for the cable's above.C7769-60182 24 in belt/C7770-60014 42 in belt


hp desigjet 500 by zaki (12/20/08 12:02 AM) reply + / -
plotter print dubling carrectors.


Re: Hp designjet 500 error code 11:11 by Excel Electric (1/6/09 8:43 AM) reply + / -
We lost power and also had the 11:11 error code appear. We unplugged the printer, pushed the trailing arm all the way over to the right, then turned the machine back on and it started working again. Thanks for all the above tips from the forum!


Re: Hp designjet 500 error code 11:11 by Crucifer (1/6/09 8:16 PM) reply + / -
Just wanted to say that we also experienced the issue of 11:11 but the printhead was actually on the right, and not fixed to the left. Switching the printer off, moving the printhead to the right and then switching back on also fixed this issue. Thanks for the advice!


Re: Hp designjet 500 error code 11:11 by MRA DESIGN (3/16/09 10:49 PM) reply + / -
HEY EVERYONE, HOWS ABOUT THEM PLOTTERS. IF I EVER OPEN A PLOTTER SHOP I WIL CALL IT 'MURPHY'S LAW PLOTTERS' HERES TO TAKIN IT TO THE MAN.


Re: Hp designjet 500 error code 11:11 by thedestroyer (3/16/09 10:59 PM) reply + / -
i have a solution for error code 11:11.

you will need

1. a sledge hammer
2. plenty of pent up plotter frustration.

Directions.
A. using sledge hammer with two hands proceed to go phsyco directing all rage and anger toward plotter.

results may vary.


Re: Hp designjet 500 error code 11:11 by Anonymous (3/30/09 1:46 AM) reply + / -
Simple Solution :

1. Switch off.
2. Remove the power Cable
3. Move the Header to left extreme.
4. again move to original place.
5. Switch On.
6. Problem Finish.


Re: Hp designjet 500 error code 11:11 by rupesh jayswal (4/28/09 7:52 PM) reply + / -
i got a problem with my hp designjet 500 ploter.i have a problem after direct power off ploter through main switch.it is "ERROR 11:11".plz. some one help me.

Thanks & Regards,
Rupesh Jayswal


Re: Hp designjet 500 error code 11:11 by Anonymous (4/29/09 12:27 PM) reply + / -
Read through the several post on this thread and after you tried everything mentioned and it still doesnt work replace the trail cable.


Hp designjet 500 by Anonymous (5/6/09 2:55 AM) reply + / -
severe error : 0x4090001
task : tMech
file : mech.c
line : 1295
help me plzzzz


Hp designjet 500 error code 01:12 by Anonymous (5/12/09 5:27 AM) reply + / -
I have a problem Hp designjet 500 error code 01:12.
Please sameone help me,


Re: Re: Hp designjet 500 error code 11:11 by Anonymous (5/12/09 3:41 PM) reply + / -
I just tried it and the error code went away.


Re: Hp designjet 500 error code 11:11 by Anonymous (6/22/09 9:00 AM) reply + / -
Thankx a loy guy, pushing it all to the right fixed it!


Re: Hp designjet 500 error code 11:11 by DaveFixit (7/17/09 2:24 PM) reply + / -
I have a DesignJet 800 displaying the 11:11 error code, I have dealt with this in the past by moving the carriage and re-seating the trailing cable but this time none those solutions would work and I can't reconnect one of the cable ends, the connectors don't stick to the backer and fold over when I try seat them. So I got a new trailing cable and went to move the carriage to the middle of the machine and discovered I couldn't access the Service Utility menu, the screen would only display the error message. Does anyone know to move the carriage in this situation?


Re: Hp designjet 500 error code 11:11 by rfeagain (8/24/09 4:35 AM) reply + / -
To access the service menu when you have a system error you have to unplug the unit. Press and hold the up arrow and enter button (green) while plugging the unit back in. Continue to hold these buttons until the service menu is shown in the display window.


Re: Hp designjet 500 error code 11:11 by pupuli79@rediffmail. (9/20/09 9:16 AM) reply + / -
i got repeated got the error 11:11 on hp designjet 510 it comes 15 times, made call for engg. they come make it well but it will hapeen regularly give permanent solution.

thanking you
printonix
pupuli79@rediffmail.com
ph-9437020087


Re: Hp designjet 500 error code 11:11 by charli_2na (11/12/09 5:25 AM) reply + / -
I tried moving to the right and restaring and it didnt work.
I then accessed the service menu (Press and hold the up arrow and enter button (green) while plugging the unit back in) and tested the runner which left it in the middle. I then turned off and tried moving to the right and re-starting again and it now works no probs!
Cheers for all the help - good work, great site x


Re: Hp designjet 500 error code 11:11 by Anonymous (11/17/09 8:37 AM) reply + / -

hola a todos




Re: Hp designjet 500 error code 11:11 by AK88 (11/23/09 7:44 AM) reply + / -
I have resolved error code 11:11 on our Designjet 800 by unplugging it from the wall, waiting 20 minutes and plugging it back in.


Re: Hp designjet 500 error code 11:11 by DaveFixit (11/24/09 12:05 PM) reply + / -
I like that access the service menu technique, but here is what happened to me. I couldn’t move the carriage from the locked position to install the new trailing cable and we weren’t willing to incur an expensive service call since this machine was old and had a lot of miles on it. So fiddled with white gears at the bottom on the right side and was able to release the carriage. I installed the cable making sure it was done correctly but I still had the 11:11 error, I rechecked everything but the error was still there. We ended up replacing it with a new HP 510 which works great and doesn’t have some of the glitches the 800 had.


Re: Re: Hp designjet 500 error code 11:11 by Anonymous (11/30/09 1:24 PM) reply + / -
This posting worked, re-set the carriage to origin location to the right, power on and off, works fine...no error code.

THX.


Re: Hp designjet 500 error code 11:11 by Anonymous (12/7/09 10:13 AM) reply + / -
simply u have 2 change your trailing cable then u your plotter will be ready to print.
i think i can solve your all printer problems.


Re: Re: Hp designjet 800ps error code 11:11 by Anonymous (12/7/09 10:23 AM) reply + / -
change your trailing cable honey



Re: Hp designjet 500 error code 11:11 by mmamba (2/15/10 3:10 AM) reply + / -
the printer head stucked at the right corner , it does not move
even an inch.


Re: Re: Hp designjet 500 error code 11:11 by prasad Madem (3/5/10 10:20 PM) reply + / -

Your IDEA Is working i solved this problem tooooo

Thanks & regards
Prasad M


Re: Hp designjet 500 error code 11:11 by Anonymous (3/25/10 2:51 AM) reply + / -
My machine also did this (thanks HP) I adjusted the trailing cable and moved the print head. It all works, cheers dides.


Re: Hp designjet 500 error code 11:11 by rrlaserfax (3/25/10 11:16 AM) reply + / -
After power on/ immediatly after the HP Logo, the 11:11 error occurs. I read previous comments about entering utilities and unlock carriage. I am unable to do anything thru the panel. The power supply fan & E module fan are not working. The Power swith LED acts irratically. Sometimes on solid, or blinking without a pattern.Does this still point to a bad trailing cable or do I have a bad E-module or bad carriage? I have replaced the power supply and did not change my symptoms.I suspect the E module because no fans funtion.If I have to replace the trailing cable, does that mean I have to disassemble the entire right side of the carriage to unlock the carriage and be able to move it to the left?


Re: Hp designjet 500 error code 11:11 by Anonymous (4/19/10 11:44 AM) reply + / -
what is a trailing cable?


Re: Hp designjet 500 error code 11:11 by adonyx (4/20/10 8:20 AM) reply + / -
I wanted to say the same thing the last guy (rrlaserfax) did, so.... I'll copy and paste his text, haha:

"After power on/ immediatly after the HP Logo, the 11:11 error occurs. I read previous comments about entering utilities and unlock carriage. I am unable to do anything thru the panel. The power supply fan & E module fan are not working. The Power swith LED acts irratically. Sometimes on solid, or blinking without a pattern.Does this still point to a bad trailing cable or do I have a bad E-module or bad carriage? I have replaced the power supply and did not change my symptoms.I suspect the E module because no fans funtion.If I have to replace the trailing cable, does that mean I have to disassemble the entire right side of the carriage to unlock the carriage and be able to move it to the left?"


Re: Hp designjet 500 error code 11:11 by nivek (4/20/10 1:36 PM) reply + / -
A few post up from your and it tells you how to get into service mode to try and perform what your doing and ive seen a few others who tell how to without the service mode method. Really the trail cable is the first thing to replace if moving it to the side doesnt fix. Ive never had to go any further. Emod or powersupply would be last. I cant even think why the powersupply would fix this issue. Anyway read the WHOLE thread and you should find most your answers. I just glanced and found a few of your answers. I would fix one problem at a time. I wouldnt read to much into you power led becuase you cant get it to a ready state.


Re: Hp designjet 500 error code 11:11 by Mahendra Kinjale (4/22/10 11:45 PM) reply + / -
I had move the carriage to left and start plotter the problem was solved
but after 4 days still the same above error is occure what is the reason


Re: Hp designjet 500 error code 11:11 by nivek (4/23/10 1:36 PM) reply + / -
Trail cable fixes it 95 percent of the time.


Re: Hp designjet 500 error code 11:11 by Benjacho (5/18/10 7:53 AM) reply + / -
I disconnected the printer for 15 minutes, so I moved the printer head to the right side. After that, the printer worked well.


Re: Hp designjet 500 error code 11:11 by vfmaoze (5/19/10 5:12 AM) reply + / -
To com um problema na plotter designdej500, fiz a manutencao na impressora apos a manutencao que consistia em mudar o Belt ela voltou a funcionar, mas dias depois apareceu o erro 11:11, verifiquei os cabos e estao tdos bem conectados, por vezes a impressora funciona e outras vezs nao. Ja puxei o carriege para a esquerda e ligar a impressora ela funciona so k qd desligo e volto a ligar volta o codigo. pco help...


Re: Re: Hp designjet 500 error code 11:11 by Anonymous (5/27/10 12:56 PM) reply + / -
As mentioned above, sometimes the printer head is already to the far right which is what happened to me. So, turn the plotter off,then pushed (to the right) the trailer cable (white flat rubber cable found on top of the metal piece the printer head glides on) so that it lays flat on the metal piece. Start the plotter back up and get back to work. This worked for me. Good luck.


Re: Hp designjet 500 error code 11:11 by FRANCO FRASCA (6/7/10 10:51 AM) reply + / -
ANTES DE CAMBIAR LA CINTA TIENEN QUE TESTEAR DE AMBOS ESTREMOS Y ASI SABER SI ESE ES EL VERDADERO PROBLEMA
RECIEN CAMBIARLA


Re: Re: Hp designjet 500 error code 11:11 by micha - gemany (7/5/10 2:43 AM) reply + / -
thank you!!! you solved my problem! ;-)


Re: Hp designjet 500 error code 11:11 by lakra (7/19/10 8:24 AM) reply + / -
replace jetdirect


Re: Hp designjet 500 error code 11:11 by C Gluf (8/6/10 4:00 PM) reply + / -
What you all are calling the Trailer Cable is (I think) the Printer Ribbon. Mine seems to have lost it's flexibility (DJ500 42") and is jamming up the carriage on fast returns. Paper jam error follows. Pictures of replacement parts shows them all folded up (about 6' long). No way that will work, because any kinks in the ribbon will cause it to jam right away. If any of you have replaced the ribbon, how did it go? Thanks.


Re: Hp designjet 500 error code 11:11 by dmzcompute (8/6/10 9:00 PM) reply + / -
Its a piece of cake. Just compare with the unit in the plotter before replacing.


Re: Hp designjet 500 error code 11:11 by Zeb_Carter (8/26/10 7:58 AM) reply + / -
I have a Designjet 800 PS, 42" model. It came in for a belt change - piece of cake. But when I went to check it out, I got print head errors. Replaced those but still having a problem with what appears to be 11:11. What appears on the screen is a picture of the plotter with an X thru the right hand side of the plotter (where the control panel would be). I have replaced the trailing edge cables and still getting the error condition. Moving the carriage to the far right while switched off and powering it back on does not clear the error. Could this be a service station error I am seeing and not an 11:11?




Re: Hp designjet 500 error code 11:11 by 1stcall4service (9/17/10 1:56 PM) reply + / -
Answer to to the 800PS, try taking all ink and printhead consumables out, see if printer gets past the fault you are having, then fit printheads first to see if printer will take them, then fit 1 ink at a time. This will help to find if consumables given fault which I have seen alot over the years on this product. You should get error code if there is falut on printer?

11:11 is an com's error between electronics module and printhead carriage.

LES
WWW.1STCALL4SERVICE.COM


Re: Hp designjet 500 error code 11:11 by @KIN (10/19/10 12:13 AM) reply + / -
thanks all friends, you saved my life :) I pushed the printhead to right and restart then it solved.


Re: Hp designjet 500 error code 11:11 by afa (12/17/10 11:58 AM) reply + / -
Just wanted to say that we also experienced the error 11:11,this is what we did, Switched the printer off, move the printhead box to the right and then switching back on and the error was fixed.

Thanks for the advice!



Hp designjet 500 error code 11:11 by Fessi (2/13/11 1:18 PM) reply + / -
Hi, if moving the carriage to the right is not helping, try to remove cover and make fit the trialling cable, it was working for me. Final solution will be to replace it, but it is working for now.

Fessi SK


Re: Hp designjet 500 power fan failure by rahimkv (2/22/11 3:40 AM) reply + / -
i repaired power supply of hp DJ500 but power fAN IS NOT RUNNING any body had idea? i cheched roughly the voltage@ base of transistor whioch supply power to fan is around 1-volt


Re: Hp designjet 500 error code 11:11 by cimap100 (3/7/11 3:59 AM) reply + / -
I suggest we listen to Les. It is a connectivity issue between Emod and prinhead carriage. All who are just moving printhead to the right- beware. You are masking the connectivity issue and it will return. Verify the connections at both ends, replace cable if problem persists.


11:11 is an com's error between electronics module and printhead carriage.

LES
WWW.1STCALL4SERVICE.COM




Re: Hp designjet 500 error code 11:11 by sca (5/19/11 4:12 AM) reply + / -
i have a hp design jet 500 all printout have a margin of 1.5 cm that doesn't appear how could i change the margins of the ploter


Re: Hp designjet 500 error code 11:11 by Temo HH (7/12/11 1:56 AM) reply + / -
i have the same problem
suddenly my plotter is not responding,
all the buttons are not responding,
printing jobs fail;
i unplugged the power cable,
then i pressed the the power button, to discharge any power inside the electronic board, the green light above the power button blinks only 1 time,
then i plugged the power cable again, press the power button, the same error code 11:11 appears again,
i unplugged the power cable again,
i opened the blue door up, i saw the carriage unit is not at the right hand side, i slide it to the maximum of the right hand side to be under the cartridge tray exactly, i closed the blue door again, plugged the power cable again, pressed the power button, EVERY THING OK...WORKING AGAIN


HP DESIGNJET 500 PS MARGIN PROBLEM by Celik (8/9/11 5:53 AM) reply + / -
Hi everyone,
I have a margin problem with this plotter. I need to plot on a 34" by 22" with the title block .5" into the paper but the margins wont allow me to.. I tried everything cant find margin edit. Please HELP!!!


Re: Hp designjet 500 error code 11:11 by herp (8/25/11 8:47 AM) reply + / -
definitivamente el metodo que mencionan al principio es efectivo: corres el carro totalmente a la derecha y en seguida prendes tu ploter y solo reinicia. muchas gracias a las personas que compartieron esto la verdad me urgía


Re: Hp designjet 500 error code 11:11 by sort of (11/6/11 12:21 PM) reply + / -
So no one in 6 years of this thread has either detailed what exactly the trailing cable is or exactly how to disconnect it.

Assume that some of us don't have any clue what a trailing cable is.

Yeah, pushing the cartridge all the way to the right is a short term solution. Unplugging the system for an extended period of time is also a short term solution.

This thread is like, "oh my car won't start" and someone responds, "well it's obviously the starter, just replace it yourself, it's easy" lol

right.


Re: Hp designjet 500 error code 11:11 by dmzcompute (11/6/11 5:43 PM) reply + / -
Below is a link to the service manual for the plotter. Look up in the manual for replacing the trailing cable.

http://www.feedroller.com


Re: Hp designjet 500 error code 11:11 by dmzcompute (11/6/11 5:44 PM) reply + / -
Below is a link to the service manual for the plotter. Look up in the manual for replacing the trailing cable.

http://www.feedroller.com


Re: Hp designjet 500 by dlstoehner (11/18/11 2:59 PM) reply + / -
I have a problem with a designjet 500 that I'm not finding much help for. It is a network set up. I can print to it with any of the XP machines that are set for it. Today, I tried installing the plotter on 2 windows 7 machines. Neither will print to it. I get an error 61:05 - a communication error. I have tried all of the drivers on hp's website. i have tried the windows native driver. Nothing works. Windows 7 print jobs receive the 61:05 error without fail. Any ideas where to turn next? Thanks.


Re: Hp designjet 500 error code 01:12 by ken perkins (12/14/11 10:14 AM) reply + / -
I have a problem Hp designjet 500 error code 01:12.
Please sameone help me,


Re: Hp designjet 500 error code 11:11 by dlstoehner (12/14/11 1:50 PM) reply + / -
Ken Perkins - look athe link posted by dmzcompute. The Service Manual has the error code you are looking for.


Re: Hp designjet 500 error code 11:11 by jaiganesh (1/26/12 1:06 AM) reply + / -
trailing cable and moved the print head


Hp designjet 500 error by Nooomie (7/22/12 6:25 AM) reply + / -
I have a hp Design jet 500, its power light blinking continuously and front panel display cross sign on right hand side


Re: Hp designjet 500 error code 11:11 by C Gluf (7/22/12 8:47 AM) reply + / -
Trailing cable has finally given out. Looks like it's got some tears in it and 11:11 won't clear. Ordered a new ribbon, $30.


Re: Hp designjet 500 error by Nooomie (7/22/12 12:09 PM) reply + / -
I have a hp Design jet 500, its power light blinking continuously and front panel display cross sign on right hand side
there is not any 11:11 error even printer not initialize display screen shows printer cross mark on right side


Re: Hp designjet 500 error code 11:11 by samir parekh (8/28/12 8:10 AM) reply + / -
push the head carriage to right side even if it is to the right side
that may solve the problem


Re: Hp designjet 500 error code 11:11 by dlstoehner (8/28/12 8:16 AM) reply + / -
I did find a fix for not being able to print to the DesignJet 500 from Windows 7. I let the driver wizard find the drivers from Windows Updates. That driver worked.


Re: Re: Hp designjet 500 error code 11:11 by leandro_tecnico (8/31/12 8:16 AM) reply + / -
Bom dia amigos! eu sou do Brasil e este forum salvou o meu emprego.
Muito Obrigado a todos.

(Good morning friends! I'm from Brazil and this forum saved my job.
Thanks to all.)


Re: Hp designjet 500 error code 11:11 by Steven Huang (2/26/13 2:34 PM) reply + / -
Moving the cartridge all the way to the right and powering off and on did the trick!


Re: Hp designjet 500 error code 11:11 by milond (4/19/13 8:16 AM) reply + / -
can anybody post photos of trailing cable junctions to electronic module and the Carriage Assembly for a designjet 500? (which end goes to which junction.)



Re: Hp designjet 500 error code 11:11 by SBB (5/7/13 1:03 AM) reply + / -
Hi to everyone and thanks to you all. After all, but before any costs, I have changed the main Power cable and it has fixed the problem. There is no more "Error code 11:11" on the display and the plotter has continued to print properly. So just by changing the Power cable - I have solved my problem. I am so happy - again. Thanx from Serbia.


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