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C80 Printhead is Lost

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C80 Printhead is Lost by Lou Rosinski (8/1/05 12:14 AM) reply + / -
Just recently it seems I have to clean my cartridges too often.

Did it this morning. Printed fine. Did not have to print till this evening. printed OK tonight except looks like I have to clean again.

Did the cleaning and whamooo!

Some kind of printer communications error and after a little lookie-loo, it looks like the printer died.

Looked inside and I see lots of black ink all over the place (perhaps accumulation over the years). Upon power recycling the printhead either gets stuck on one side or the other and then all the lights blink.

Any Ideas?

I tried cleaning the belt and what appears to be a linear encoder strip. I dont think the head knows where it is.

I love this printer because it prints within 1/8" of the paper edge all around.



Re: C80 Printhead is Lost by Denny Conway (8/11/05 1:29 PM) reply + / -
Lou: It actually sounds like your printer has went into a MAINTENANCE REQUEST ERROR CONDITION...Just so you will know: A Service Error where all LED's/Lights are flashing at the same time [some models the lights will be alternatly blinking], or where you get an "Unknown Error Message", or a "General Error Message", or even a message telling you that "Parts inside your printer at the end of their service life, contact your dealer for replacement", or "Parts inside your printer require maintenance or replacement, call your service company", is normally a Maintenance Request Error. The maintenance request error is actually a Waste Ink Ink Pad Error and usually your remedy is to replace the waste ink pad/pads with a new one/ones and then reset the Internal Waste Ink Pad Counter. If you just reset the counter and don't replace the pads, then your printers old pads will eventually overflow and normally start leaking ink out the bottom of your printer. You can see exploded parts diagrams for most epson ink jet printers and can also check on possible parts ordering, by Compass Micro Inc, at http://www.compassmicro.com/parts_select.cfm . Some people actually wash the ink out of the old pads, by holding them under running cold water. Then they simply dry them out and reinstall them back into their printer. The choice on what to actually do, is yours to make. I would at least recommend getting that waste ink counter reset procedure and performing it first, to make sure your printer will then work. You may be able to reset that waste ink counter, using the SSC SERVICE UTILITY available at http://inkjetprinterhelp.us/sscserve.exe . Unfortunatly, that utility only works using a windows operating system. You can check and see if your particular epson printer is compatible, by going to http://inkjetprinterhelp.us/epsonSSC.html ...Here's some previously posted info that may also help. "NEWUSER Re: Epson Error and power light flashing by newuser (4/5/05 11:10 AM). To reset the error download this utility: http://inkjetprinterhelp.us/epsonSSC.html . Once installed run the program and configure it, closing the main window and right clicking the icon in the tray area, from there choose Configure and select your printers model. After configuration, select Protection counter -> Reset protection counter, it should be able to clear the error message. If that does not actually work, then the only suggestion I can give is to perform a soft-reset before resetting counter. Remove also the Epson status agent, it detects errors and it may hinder communication with the printer, then reboot your pc. As profile choose the one sscservice didn't use after autoconfiguration, check for printer response. Remember that you should also clean the waste ink pads located at the printer bottom. For a more in-depth procedure by NEWUSER, go to his site at http://myprinter.altervista.org/simplefaq/mysimplefaq.html#counter "....Unfortunatly, that ssc service utility may not actually work on all epson printers and not on all operating systems, so you will have to check it out for yourself. Just in case that source does not work: You may actually need to go on-line to try and locate the actual reset procedure, to buy and download to reset that waste ink counter...Good Luck! Denny Conway


Re: C80 Printhead is Lost by Denny Conway (8/11/05 1:31 PM) reply + / -
Lou: There is an "Epson Stylus C70/C80 Printer Information Page", that you can view at http://www.inkjetprinterhelp.us/c80.html . It does have a section on the left side you can click-on, titled WASTE INK PAD SERVICING and also a section titled HOUSING REMOVAL [as well as other areas], that will be of some help to you, if you want to try the needed servicing. However, you will still need to go on-line and buy and download the actual Reset Procedure, to clear the actual Service Error Condition, if that SSC Utility does not work for you...There is also a free download of an "Epson Stylus Color C70/C80 Service Manual", from fixyourownprinter.com, at http://www.fixyourownprinter.com/reference/manuals/public/epson . That manual may be of some help in troubleshooting your printers possible problem...Again, Good Luck! Denny Conway


Re: C80 Printhead is Lost by printerrepairpros (8/11/05 10:07 PM) reply + / -
Two other possibilities. 1. The carriage rod needs to be cleaned and lubricated with non gumming oil. 2. The printer's "home position" sensor is not functioning properly or is out of place.


Re: Re: C80 Printhead is Lost by Anonymous (2/24/09 8:20 AM) reply + / -
Thanks for the prompt response. I am sure it would have helped if I had known you had responded. I dont know what went wrong.

Anyway, I got me a new printer (bummer) a C86, and it turned out to be not as good and I got rid of that (like throw it in the trash can) and will never use another ink-jet again. I am now a Brother Laser Printer guy and very happy with it (never been disappointed yet with a Brother product).

If I need color, I use crayons. Works great.

Again, thanks. -Lou




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