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Do u need Help? -HP All-in-One's(Officejet,Psc's)

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Do u need Help? -HP All-in-One's(Officejet,Psc's) by profiler_hp (4/7/05 4:28 AM) +37 + / -
If you require help on HP All-in-One products do post your questions here... I do not assure you I can post a reply or help your All-in-One product but am sure going to try my best. Range of questions- Tech (Hardware & Software) problems as well as HP Policies.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by azurine (4/25/05 6:14 PM) +1 + / -
profiler, thanks in advance for any assistance you can provide.

I've so far been unable to install my new HP PSC 2410 on my Dell Dimension PC. Initially, it was unable to detect the printer, either through software installation or when I tried to manually add a printer. Now after 15+ installs/uninstalls, it will usually detect the printer but still fail to communicate long enough to install.

Here's a quick breakdown of what I've tried so far:

USB cable is new & working
USB ports are enabled & working
Other functions of the printer (copying, etc. work)
Disabled virus protection during install
Verified peripheral configuration in BIOS is set to Bi-Directional
Did all the HP online troubleshooting & did online chat 3 x with HP...they have nothing useful to add.

It's not a problem with the printer itself...I tried to install another HP all-in-one on it and had exactly the same problem. Any ideas what could be causing this issue?

Thanks for your help!





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by garym (4/25/05 7:57 PM) + / -
Azurine
Post the same info at the HP site and give them your operating system and which service packs are installed. Also, give more info on what happens during the install.

http://forums1.itrc.hp.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by profiler_hp (4/26/05 1:11 AM) + / -
Ok to correctly diagnose the issue at hand why don't you send me details like operating system, dell dimension model and purchase date of the pc and the All-in-one and I'll tell you exactly what can be done... my email profiler.hp@gmail.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by moe (4/27/05 9:31 AM) +3 + / -
Why are we sending people to HP's forums? I used to contribute there (I'm still in the top 5 rankings) and I must say I wasn't very impressed with the level of support. All the moderators have absolutely zero tech experience. That is very evident by the fact that all they do is refer you to a support document that may or may not have anything to do with your model or problem. As for the contributing techs, they mostly have no HP affiliations. There are only 2 or 3 I would invite to help on this forum.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by alfredm (5/27/05 8:53 AM) +30 + / -
I recently noticed a haze on the underside of the glass in the scanner portion.

From what I have read from google, the haze is a pretty common occurence. I also have some faint blackish lines that are on the underside of the glass as well. The lines match up with the ribbon cable that is attached to the mirror/scanner part.

Has anyone encountered a problem like this? I am looking around for possible solutions or a replacement glass but I have not had much luck. Any info would be appreciated. Thanks.

-Alfred


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by cdubya (5/31/05 1:13 PM) +4 + / -
after clearing a paper jam on my HP 610, I have been unable to clear the error message and use the printer. Can you help me?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (5/31/05 3:41 PM) + / -
jason
I'll offer an educated guess. Observe the paper as it feeds. If the paper queues up to print and the scanner on the carriage comes on for a few seconds (you'll see a blue light) and the paper ejects and you get a paper jam error, I speculate that the scanner cannot see the paper and the printer therefore assumes a paper jam. I've seen this scenerio and can only assume that there has been an electronic failure.

cdubya
Your description is so terse all I can offer is the solution to a common cause of false paper jams. The carriage binds on the rod. Clean the carriage rod with alcohol and lubricate it with a few drops of very low viscosity oil. I use Tri-Flow available at cycle shops in small squeeze bottles.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by honeyCANdew (6/1/05 12:15 PM) + / -
HELP! My encoder strip on my Officejet 4110 Q109A is torn! Does anyone know where I can get a replacement part for it. I searched on HP's site, and they don't have it listed as a part to be replaced.

Anyone's help is appreciated.

Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (6/1/05 7:27 PM) + / -
Do you mean Q1609A?

C8941-80005 Encoder Strip

Unfortunately it's not orderable.

Her's a list of the other HP machines that use the same encoder strip:

http://partsurfer.hp.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by moe (6/1/05 10:40 PM) + / -
If one of the ends is torn, it's easy to repair. I've repaired quite a few that "little hands" had yanked out. Just get some clear tape and wrap a couple windings around the torn end. Then with a razor blade cut out the opening. Reinstall it. Doesn't matter about orientation as the optical sensor can't tell if it's right side up or upside down, left to right or right to left.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (6/6/05 9:23 AM) + / -
Suzie,

You posted a DeskJet question in an OfficeJet thread, that may result in it not being read by some tech's who are good at fixing deskjet printers.

The color cartridges for hp printers do NOT have green ink in them, they do have Cyan, (light blue), yellow, and Magenta, (pinkish red), if green ink is coming out of your cartridge, then the ink chambers are cross-contaminated, this can happen is an ink cartridge is left in a car on a hot day, or if the printer is kept in an area where the temperature changes by more than a few degrees, (ie, if the air conditioning is turned off at night).

The mechanism for cross-contamination is: The cartridge is allowed to get hot enough that a few drops of ink are forced out of the nozzles, the color nozzles are side by side, so the three inks mix on the tip of the cartridge, the cartridge cools and the mixed inks are sucked back in to the nozzles, this is somewhat like adding blue-black ink to each color.

The end result of cross-contamination is that the yellow ink turns greenish, or brownish, the Cyan and Magenta inks look darker than they should.

About the only practical thing to do is buy a new cartridge.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (6/6/05 9:59 AM) + / -
Assuming that you are not running out of hard disk space and don't have several programs open when trying to print, check your computer for viruses and spyware. Make sure your virus definitions are up to date. To check for spyware use Google to find Spybot Search & Destroy (its free).


HP 7110 Office paper feeding problem by crowngs (6/7/05 6:42 AM) +1 + / -
I have HP Officejet 7110 All-in-One. While feeding paper from the top, the paper jams at the top. The paper moves more towards right and none on the left causing the paper to jam. Can somebody suggest something?

Thanks for your help

Gurdev Singh
732-236-6631




Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (6/7/05 8:51 AM) + / -
Check for something that has fallen into the paper feeder and restricking the paper path.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by delphis (6/12/05 4:56 PM) +1 + / -
I have an HP 4110 officejet all-in-one.

I had a paper jam which i cleared and can't get it to recognize that i cleared it. i press enter, it thinks for a second or two, then blinks orange that it needs to be cleared.

thanks much


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by sockey1998 (6/14/05 5:52 PM) + / -
My HP Office Jet 4110, After I got a paper jam and fixed it, now my printer is saying wrong black ink cartridge. HELP??


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/16/05 9:52 AM) + / -
When 1150C is turned on, gears immediatlely clash and continue till un plugged. Fred


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (6/16/05 11:24 AM) + / -
The printer mechanism is identical to the printers listed in the link below. Open the cartridge access door and scroll down "Fixing the actuator arm."
http://h10025.www1.hp.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Cyndi (6/18/05 3:38 PM) +1 + / -
Yes, I need help!

I own an HP Officejet 7130xi all-in-one which is
hooked up via USB to a G4 running OS 10.2. It worked perfectly for the
first year (now I'm out of the warrenty period). But all of a sudden
it's been giving me problems, even though I haven't changed anything in
hardware or software.

Once or twice I had a "no connection" problem when trying to print, but
it was always a loose cord. Now I get this error all the time. The
only thing that fixes it is reinstalling the driver. I read on the HP
support site that using a surge protector can cause this error so I
plugged the officejet directly into the wall. This mostly stopped that
error.

After having to reinstall the driver several times, I started having
printing problems. The black isn't fully black, it's shadowed by
color. And the colors don't print correctly, especialy the red.
There's nothing wrong with my ink cartridges (though this problem did
start after my black ran out but it's replaced now). Realigning the
printheads or what naught helped but didn't fix it.

HP says to run a diagnostic test from the computer to see if the colors
come out well. This test came out perfect. Also, when I use the
photocopy feature, it's all fine. So HP says there is a software
problem. In particular, they say this can be caused by reinstalling
the driver without uninstalling first (something I did once to save
time).

Now I have a different problem. I can print but when I try to upload
photos from my photocard, it says there is "no connection." I
uninstalled the driver, reinstalled the new one, and rebooted the
computer. Still get the same error. This feature has worked since all
the other troubles began; as long as I could print, I could upload.
Not anymore.

I just tried again. I printed something with no trouble from the
computer, but the colors are messed up (shadowing on the black and the
red is better than before but still not good). But when I try to
upload photos, it still says there is no connection. 5 seconds apart
these tests.

I'm going nuts. And I HAVE to have printer function this week or I'm
royally screwed. Help!?

Thanks,
Cyndi


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tuffgirl74 (6/20/05 2:10 PM) +1 + / -
I have an HP all in one and my one yr. old son was messing with it and pulled out a thin plastic strip. Now, if you go to print, the cartridges just slam back and forth and then it says that there is a paper jam. Is there a way that we can fix it ourselves or do we need to order something and have it fixed??


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (edited 6/20/05 4:32 PM) + / -
That's the encoder strip, (timing strip), you might be able to reinstall it.

It would really, really, really help if you shared the model number with us.

It might be an even better idea to start your own thread, (discussion).




Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (6/20/05 2:30 PM) + / -
The encoder strip threads through a slot in the carriage and hooks to a springy hook on the left and stationary hook on the right. The tiny lines on the strip are detected optically by the carriage so there is essentially no physical contact. If it is deflected or bowed horizontally or vertically, it is not threaded through the carriage properly.

If the eye is torn out on either end of the strip, repair it with packing tape.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by though (6/22/05 5:38 PM) +22 + / -
I HAVE A HP6110 ALL IN ONE OFFICE JET. IT STARTED TELLING ME TO ALIGN THE CARTRIDGES AND THEN IT TOLD ME TO CHECK THE CARTRIDGES. I CAN'T SEEM TO GET THIS MESSAGE OFF THE PRINTER AND CAN'T TURN THE PRINTER ON. CAN YOU HELP


OfficeJet R40xi and carriage Drive Belt c4557 by cbuck76 (6/23/05 1:08 PM) +3 + / -
I did a parts search on HP.com and found that there is a HP Carriage Drive Belt part. I was able to order it from another source, but I'm trying to find instructions for replacing it on my OfficeJet R40xi. Any ideas?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (6/26/05 12:32 PM) + / -
The area of the glass Fatih is refering to is on the underside and out of sight until you disassemble the scanner.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by montechristo (6/26/05 1:58 PM) + / -
thx for the quick response!!

I opened the covering part of the scanner (with the glass) nad cleaned all the up- and downside (which both were not very dirty in effect)

So I doubt, that there might be any dirt deeper on the lens itself.
The problem appeared after i moved in another appartment, so I suspect, that the lens(es?) might be dispositioned in a way.

Is this possible or to be more concrete ... is there a sensfull way to get into the scanner - carrier without breaking it completely? And what might I see and what to do with it when I get there ??

Thx for helping a hardware-rookie

Greetings Monte


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/27/05 12:12 PM) + / -
did you ever get any help on your scanner glass problem ?... the same exact thing is going on with mine.... if you have any info please buzz me @ ontapp@aol.com.... thanks,


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (6/28/05 9:34 PM) + / -
Download it here.
http://h10025.www1.hp.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Jon L (7/2/05 5:37 PM) +15 + / -
I have started having a problem with my HP PSC 2410 printer. The error message on the printer says "print cartridge in right stall not supported". I get the same error with the left stall as well. I have not replaced cartridges and they had been working fine until last week. And they are HP cartridges. I just wasted on hour on-line with a HP tech to find out nothing. Any suggestions? I'd appreciate any help. Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/3/05 10:32 AM) +1 + / -
THE PROBLEM WAS CORRECTED BY INSTALLING NEW PRINT CARTRIDGES. I CAN'T SEE ANY PROBLEM WITH THE OLD CARTRIDGES, OTHER THAN I DID REFILL THEM SEVERAL TIMES. THANKS FOR THE HELP


Help with an Officejet G95 by busenti (7/3/05 4:00 PM) + / -
Hi,

I have an OfficeJet G95 and I want to replace the paper pusher. Does anyone have disassembly/assembly documentation I could use to get it replaced? I could also settle for simple directions on how to do the replacement. Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (7/3/05 4:38 PM) + / -
The G85 disassembly instructions should apply:

http://www.fixyourownprinter.com/forums/inkjet/22399#2

And the 970 paper pusher replacement procedures will work once the case is off:

http://www.fixyourownprinter.com/forums/inkjet/24538#2


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by busenti (7/4/05 4:22 AM) + / -
Thanks Stephen for pointing me in the right direction. The directions were perfect and everything worked out fine.


HP PSC 950 - wont fax by eekthecat (7/10/05 7:34 PM) + / -
My PSC 950 use to work fine - all features. Now it will not send/nor receive faxes. I connected a phone to the 950 and I can call out via that phone fine. BUT when I try and fax from the PSC 950 - it appears to never actually grab the phone line. It says dialling, but the number it dials never rings and when I pick up the extension I get a dial tone and not the expected whistles as it is waiting for the other fax to answer. If I call in to the PSC - it says "connecting" but never goes further. Meantime the ext is ringing all the time .. so I know the call made it through.

Also I can find no way to send/receive a fax "manually" - so I'm really stuck. Any ideas??? Please help!



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (7/10/05 10:03 PM) + / -
Press the Setup button, then 5, and then 3. This will restore the Factory Defaults. If that does not resolve the problem, verify the operation of the phone wall jack with a telephone. If it is working, change the cable going from the fax to the phone wall jack. If the problem is still not solved, the fax electronics board has probably failed. There are no spares available from HP.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Suzanne (7/11/05 8:49 AM) + / -
I purchased an HP 6110xi, had problems with the ADF and copying functions, exchanged it for another one, still had problems with the ADF. Exchanged that for an HP 7210xi about a month ago. I had to send a business-related multi-page fax last week; and on 2 occasions, the ADF would let 4 pages go through and then begin to grab 2-3 sheets thereafter. Standing over the ADF and holding the sheets to keep them from going through 2 or more at a time is not a good use of time.

I had an old HP 610 OfficeJet that had a more upright (vertical) ADF that never had a problem with multi-page faxes. The newer machine's ADF is in a more horizontal position. Nevertheless, is there a fix for this problem?

Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (7/11/05 10:39 AM) + / -
If the 7210 is similar the the 6110, you can open the ADF mechanism cover and clean the paper separator. Once the cover in hinged open, lift up the feed rollers and you will see a small rubber 'flap.' Clean it with a damp cotton swab.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Suzanne (7/11/05 11:44 AM) + / -
Bert - Thanks for your reply. I'll try cleaning the feed rollers and see if that's any help. I just tried a test run using some troubleshooting tips I found on HP's site. I ran 10 blank sheets through the ADF using Start/Copy/Black and got 9 "printed (blank) sheet" copies from that. I did a second test run of 10 blank sheets and that time, I got 10 "printed (blank) sheet" copies.

One thing that might have caused my feeder problem was that I received the original document from someone else and don't know the weight of the paper. I believe I read that these machines work better using all-in-one paper.

Thanks for the reply.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by finguy (7/13/05 10:57 AM) + / -
I have a real quick question. I use an OJ 4110 at home with a Windows XP SP2 machine. Is there a way to force the printer to print black and white? I print out a lot of web pages (sometimes with excessive amounts of graphical content) that I don't need to waste all my color ink on, but still need the text.

Any ideas?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (edited 7/13/05 5:29 PM) + / -
In the driver select print in grayscale, (some drivers have a black and white selection).

Click on the printing preferences button, then select the color tab.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by finguy (7/13/05 5:40 PM) + / -
"In the driver select print in grayscale..."

Where can I get "in the" driver? I am fairly proficient with computers but you lost me here. I see no options anywhere that you've described.

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (7/13/05 5:51 PM) + / -
When you click on file, then print it will open a dialog box, this box will have the driver settings for the program you are printing from, make changes there and they will be in effect for that program until it is closed.

To make settings permanent for all programs open the printers folder and right click on the printer you want to make changes to, then select properties, changes made here are global, they will be the default for all programs. Note, you can still change to color back in any program by using the instructions in the first paragraph.

Need any more information, then tell us what OS you are running.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by finguy (7/13/05 6:55 PM) + / -
I've looked in my printer properties many times to make global changes. I do not see anywhere to change from Color to Grayscale or B&W anywhere. This is what is stumping me.

Also, as I mentioned in my initial post I am running Windows XP SP2.

Thanks for the help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Mary Farrar (7/13/05 8:58 PM) + / -
Model 7110. After a year of operation it now reports the scanner is not connected. It's connected to a new Compaq running Win XP Home. Printer works fine.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (7/15/05 9:19 AM) +1 + / -
There is gray plastic strip (encoder strip) that threads through the carriage and attaches on the right and left. Make sure it is still in place.


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Barbara (7/15/05 10:47 AM) +1 + / -
I can see the plastic strip, but what do you mean by 'In place' how do I know??
b.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Bert (7/15/05 9:41 PM) + / -
If it is still attached on both ends, it is "in place."


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Barbara (7/15/05 10:32 PM) + / -
yes it is. But still doesn't move...

Thanks anyway!
b.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by StuartJ (edited 7/16/05 7:57 AM) + / -
for anyone that needs to replace the Service Station on Officejet 71xx or D series, and has found it not available from HP, i have discovered that this assembly is identical to that found on the HP Color Inkjet 1700

http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=C8108-67011

the only difference is the metal clip that holds the motor in place. just swap it from your old service station

the service station, i have found, is the most common cause of problems with these machines, and i find it strange that HP chooses not to make them available as a replacement part, other than that they would like you to spend £/$ on a new printer instead


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by eekthecat (7/16/05 6:37 PM) + / -
I restored the factory defaults - which sets it to 5 rings before pick up. Interestingly it then waits 5 rings before it says "connecting" - so it "knows" what 5 rings are ... but it does not know how to pick up anymore? I can not fathom how this broke like this - surely if the fax part broke it should not even know that the phone is ringing. I'm just p*ss*d!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by koothid81 (7/23/05 10:15 PM) + / -
I have a 2410 all in one. I recently had to reinstall my printer due to a comp malfunction. Now when I print everything is green.....It's like my printer doesn't use the Magenta color. I just put in a new color ink cartrage too. I don't know what to do. Can anyone help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by RyanTL (7/24/05 3:52 PM) + / -
My hp officejet all-in-one 7130's scanner isn't working. Every time I try to use the installation disk, I get an error message "Error 1324 the path 'My Pictures' contains an invalid character." Any help?


Re: Re: Do u need Help? -HP All-in-One's(Officejet by ernestcarani (7/25/05 7:06 PM) + / -
I have the same problem and have not heard from anyone on how to fix it. Have you had any luck?


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet by Anonymous (7/25/05 11:11 PM) + / -
Nope


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pegglfan (7/26/05 5:42 AM) +11 + / -
Hi - I have an HP Officejet K80. I have an error message that I can't get rid of - "Scanner failute, turn off then on again" - Done this NUMEROUS times and the same message is still there - I also tried unplugging and holding the "6" and "#" keys down - no luck. ANY suggestions would be greatly appreciated (HP's site was of no help)
Thanks in advance


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by dulce (edited 7/31/05 10:29 AM) +4 + / -
I have a problem with the encoder strip. It is not in place. could you explain to me how to put it back?. and if I need to dysmantel the printer to do it could you tell me how to?. My printer is a hp officejet 5510 all in one.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Jursan (7/31/05 10:32 AM) +4 + / -
I'm having the same problems with my psc-2410 as Monte and some other users, i just havent seen a solution here yet. I've contacted HP but they didnt come up with one either. I have the psc-2410 for some more than one and a half year, and after i pulled the power cord out of my psc it stopped working after i put the power back on. The problem is that in the booting procedure the scanner carrier bangs to the inside-right of the scanner-part. After 2 minutes of irritating banging sounds the psc 2410 shuts itself off and its of no use. On other forums i saw a lot of people with the same problem, and it all started after they pulled the power plug or something similar. Ive tried all the reset possibilities and stuff like that.

Thanks in advance

Jursan


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by KOOTHID81 (7/31/05 2:57 PM) + / -
About the ink problem......My vent holes on top of ink cartrige were covered this caused the ink to dry. I had to soak the ink contact spot in steaming water for about 5 min. then hold a folded up paper towel over the contact spot and shake in downward motion. Now all colors are coming out nicely. And I'm now a happy camper!


HP Officejet v40 Issues by Delilah G. (7/31/05 3:11 PM) + / -
Hello. I purchased an all in one printer (Hp Officejet v40) a few years back and have had numerous issues. With all of my other problems, I found a fix for it and within a few hours I was up and running again. This has me in a bundle. When I go to print, the motors inside the machine make abnormal noises as if they are having problems turning. The sheet will feed up into the area of the print head and will begin to print. As soon as a few lines of print have passed beneath the print heads, the paper gets stuck on little prong like things that are sticking up. These were not sticking up before and they cause the paper to jam in the roller. I have worked for days on this issue. As this printer is our only machine in the house it is vital that it works. Can anyone help? Is it possible for me to fix it? Would it be cheaper to get a brand new printer (paid only 79 bucks for it on sale at staples)? PLEASE help before I go crazy!



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Jamie (7/31/05 8:41 PM) + / -
My HP d135 prints blank pages. I changed both cartridges to be sure it was not a cartridge problem. The printer sounds like it is printing, makes the motions of printing, but the pages are blank. I appreciate any help. Thank you, Jamie


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Cprossu (edited 8/1/05 8:41 AM) + / -
Jamie-
check out this thread
http://www.fixyourownprinter.com/forums/inkjet/27744#1
It's most likely that your heads are clogged. Has it been sitting(as in not printing) that long?


Hey Stephen ... ?? by Olie (edited 8/5/05 8:54 AM) +7 + / -
Any reply at all to my problem below? I'll remove the posted ? here if you have no assistance to offer. I keep getting emails every time you reply to some elses question on this thread. Let me know y/n. Thanks.

HP 7130xi Carriage Jam Error
7130xi Display Message: clear carriage jam, then press enter.
Computer Print Error Message: The print cartridge is stalled.
Carriage will not move from right-hand side, unless started manually.

Unit is clean (no paper jams, debris, etc.).
Unit has not been moved, dropped, etc.
Cleaned metal contacts on ink cartridges & cart-bay.
Actuator Arm has been reset, with back cover off turning rollers.
Unit has been reset by unplugging, then startup pressing #3.
#6 Semi Full Reset.
#9 Full Reset.
Encoder Strip has been cleaned with water (had some ink residue).

Same error messages when printing or attempting to copy. After encoder strip was cleaned and #9 Full Reset, I was able to print a couple pages. Printed Test Page and Printhead Alignment Page, but error message again when attempting to scan flatbed loaded alignment page (the one with the blue & green bars). Occasionally printer will print 1-2 pages, if the carriage is manually moved, then lock-up again with the "clear carriage jam" error message.

Any help would be greatly appreciated.






hp 4110 by scrittipollitti (8/3/05 6:06 PM) + / -
Error message saying "Cycle Power". What does this mean?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/3/05 6:28 PM) + / -
Turn it off, then after about 5 seconds turn it back on.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by fonda (8/4/05 6:09 PM) + / -
Just bought an HP PSC 1350 printer works,copier sorks but when I try to scan I get the message cannot comunicate with scanner software. any ideas what I might do, with out throwing the HP


HP 3105, help me! by nktuan (8/4/05 9:07 PM) + / -
Dir friends,
My printer - HP Laserjet 3105 - usually have a paper jam, and when I pull off the paper, it is always tell me to "check cartridge" and "check paper tray", I checked but nothing better. It has happened like that 3 times, and when I bring to supporter, they tap it for a while and everything ok. Now it is the 4th, please tell me how to fix it myself then I could fix this problem at my home!
Help me please!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by beckyl (8/8/05 6:08 PM) +1 + / -
Yes. When I print the printer prints fine; when I copy from the flat bed, it prints fine, but if I use auto feed to copy or send multi-page faxes, there is a line that appears down the side of the page - just one fine-line. I don't understand how it does not appear from the flat bed, only when autofeeding. I can't see anything that is dirty. The flat bed is hazy, but doesn't affect the quality of the copy when copying from the flat bed.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by moe (8/8/05 6:18 PM) + / -
There are 2 glass sections. One for the flat bed and a smaller one on the left for the auto scanned paper. Make sure the smaller section of glass is clean.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/8/05 6:26 PM) + / -
All it takes is a small speck of dirt on the strip of glass that Moe was refering to. The speck can be extremely difficult to see.

Sometimes you need to clean the glass with alcohol to remove residue that is not water soluble.

Avoid using any product containing ammonia around computer equipment, it causes oxidation on gold contacts, (from the ammonia fumes in the air).


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Intimex (8/10/05 3:41 AM) + / -
How do you empty the waste ink tray on the hp G95? I used to have an hp 1150c and the wastr tray was removable from the side but not on the G95 any ideas?



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Nick psc 2410 (8/11/05 10:54 PM) +2 + / -
Oh No, I’m at the end of the list and don’t see a solution for the psc 2410.

It keeps on saying “Carriage Jam” and “Print Cartridge Carriage Is Stalled”

I think there is something that should lower & rise, when I install the cartridges – It might be called a “Capping Station.” … "Could this be the problem?"

Oh yah, my wife is going to be pissed when she sees the carpet … “Anyone know how to get ink stains out?”

Nick



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by moe (8/11/05 11:10 PM) + / -
Did you notice the search box down at the bottom? There are over 30,000 searchable threads. You should have a lot more reading and possible solutions. Ah wives, can't live with them, can't kill them. The ink is water soluble. I'd try some liquid detergent and hot water on a wash cloth.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/12/05 3:44 AM) + / -
Thanks Moe, I'll Try them both :)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by fper0 (8/13/05 7:35 AM) + / -
I have an HP4110 running on my laptop with Windows Me. I have a problem printing.Error message reads " Error writing to LTP1". I have the printer hooked up to the USB port. I think it is not recognising the USB drive. Any suggestions?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/15/05 1:51 PM) + / -
does anyone know where i can buy an encoder strip for a HP PSC 1215 all in one part number C8941-80005


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/16/05 1:19 AM) +16 + / -
Hello,

Ive replaced my colour cartridge, it keeps saying alignment failed. Why? Press enter to align cartridges...ive done this several times...no change. Help! Model is officejet G55


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Great_Crack (8/16/05 8:32 AM) +1 + / -
Yes Please,

I have an HP d145 al-in-one. It has a duplex print attachement and a photocard reader.

The problem is that the machine reports "out of Paper" when I attempt to print. I have tried doing a printer status report with the same result. The machine feeds one sheet straight through, then it feeds two sheets together but one slightly (2 inches) ahead of the other, feeds them only part way, stops and reports "Out of Paper Add paper and press Enter".

I tried the same with a standard back (non-duplex from a d.135, and even confimed the duplex print back works on the d135 so that isn't the problem.

Any suggestions would be gratefully appreciated.

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/17/05 6:39 AM) + / -
I have an hp psc 1350 all-in-one and the printer works great but I am unable to use the scanner when I try to turn it on nothing happens.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Joe Banks (8/19/05 12:56 PM) + / -
Is there a way I can send documents directly through the faxline of my hp 4110? Right now I have to print the page and run it through my fax machine. That seems to be a waste of paper and ink.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Michael R Bustamante (8/19/05 3:30 PM) + / -
I refilled my color ink cartridge and then the display says bad yellow printhead. I printed out the self-test report and sure enough, the yellow isn't working. But, Where it says status I have "OV" for color ink status and each of the individual inks. What does that mean? The Black says OK!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/19/05 4:37 PM) + / -
Carriage stalls can be a dirty encoder strip, or a carriage rail in need of lubrication.

If you have a cat or small child your encoder strip might not be attached anymore.

When you tell us you tried all of HP's suggestions, and none helped, but do not list those suggestions we don't know where to start, my two fingers are tired today, so make this easy on them.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/19/05 5:57 PM) + / -
Stephen,
That turn off for five seconds and turn back on does not work


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/19/05 7:54 PM) + / -
Please only clean and lubricate printer parts with only what we recommend, and always ask us before you clean or lubricate something.

Using the wrong lubricant or cleaner can make things worse, and stuff you are sure is okay is NOT, (WD-40 and Alcohol have caused lots of printer problems).

First step is to clean the encoder strip.

That is a grayish looking plastic strip that goes side to side in the machine, it is threaded through a sensor on the back of the carriage. It is actually a clear plastic strip with black lines painted on it, it will still look grayish when it is clean.

To clean it gently wipe it from right to left with a lightly dampened paper towel, use water. If you wipe in the other direction you can pop the right end of the strip off of it's mount on the frame.

After the carriage has banged to the left side pull the power plug out of the wall and you will be able to move the carriage back and forth on the shaft so you can clean the whole strip.

You will feel light resistance when you move the carriage back and forth, if there is a lot of drag check back for a recommended lubricant, I do not know whether the carriage rail in your machine is greased or oiled.

I recommend that you do not clean the carriage rail unless you have new lubricant for it. (The shiny rod that the carriage shines on is the carriage rail)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Sterling L. DeRamus (8/19/05 8:26 PM) +1 + / -
I can't replace the black ink cartridge on my HP 7210. Every time I try (and I've been through three new cartridges as of now), it comes up with an error message asking me to Insert the Black Cartridge or Photo Print Cartridge in the Right Stall. HP says its a hardware problem. It's still under warranty so I was going to return it to Office Depot. But I don't want another one if this is going to happen again. Is this a common problem with 7210 users?

Maybe I should have gotten a Brother.

Sterling L. DeRamus


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/19/05 8:43 PM) + / -
Have you cleaned the contacts in the carriage?

Have you done any of the resets for that machine?

The carriage boards in HP printers don't fail often.

Before you buy another machine I suggest you search the forums for the manufacturers name, (brother), you might decide HP is not that bad after all.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/20/05 5:59 PM) +1 + / -
Stephen,
I cleaned the encoder strip, but my Hp Power light is still blinking "red" and the "Cycle power" and "Error 0xf0af8004" alarm is constantly on in the display


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Olie (8/22/05 3:33 PM) + / -
Stephen,
I thought I'd ask the question again as follows:

HP 7130xi Carriage Jam Error
7130xi Display Message: clear carriage jam, then press enter.
Computer Print Error Message: The print cartridge is stalled.
Carriage will not move from right-hand side, unless started manually.

Unit is clean (no paper jams, debris, etc.).
Unit has not been moved, dropped, etc.
Cleaned metal contacts on ink cartridges & cart-bay.
Actuator Arm has been reset, with back cover off turning rollers.
Unit has been reset by unplugging, then startup pressing #3.
#6 Semi Full Reset.
#9 Full Reset.
Encoder Strip has been cleaned with water (had some ink residue).

Same error messages when printing or attempting to copy. After encoder strip was cleaned and #9 Full Reset, I was able to print a couple pages. Printed Test Page and Printhead Alignment Page, but error message again when attempting to scan flatbed loaded alignment page (the one with the blue & green bars). Occasionally printer will print 1-2 pages, if the carriage is manually moved, then lock-up again with the "clear carriage jam" error message.

Any help would be greatly appreciated.






Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Suzanne (8/26/05 10:23 AM) + / -
I have an HP 7210xi A-I-O. Each time I want to scan anything, I'm instructed to put the 7210xi installation disk in and click OK. Then everything works fine. I thought I had already installed everything. Any suggestion so that I don't have to drag the disk out each time I want to scan?

Thanks.


HP PSC 1210 by zeppelin (8/26/05 10:25 AM) +1 + / -
Helo, my printer has recently come up with a problem with the black ink cartridge. The ink level guage still hasa bit of ink left but I cant print or anything. Can someone please help me?
Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Turniphead (8/26/05 7:00 PM) + / -
Hello...
Have an OfficeJet G85. Came in one morning to find the LEDs on the control panel blinking. Turned off the printer, and it would not turn on again.
Tried unplugging and plugging back in again -- no luck.
Went through HP's troubleshooting steps (try to isolate problem to a particular component by disconnecting them one at a time) with no luck.
Sent printer in for repair through Radio Shack -- told me that the main PCB was the problem, but that they could not get the part -- lost my power supply and data cable too (they did replace it at their cost). Also held the unit for months while they waited for a suitable box to ship the unit to their repair center.
Located main PCB from online vendor and replaced it -- still won't power up.
My next course of action is to attempt to replace the control panel PCB -- any opinion as to whether this likely to be the source of the problem?

Thank you for your time.

Doug


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by SintelSystems (8/27/05 4:25 AM) + / -
This is more specifically for the 7/4/05 11:17 AM post (http://www.fixyourownprinter.com/forums/inkjet/28357#58 but one post down), but in general it is for anyone and everyone who has this problem. Since posting is so active in this post, it should be a good place to put this for anyone in the present or the future that comes across this problem.

Refer to my post for detailed, illustrated instructions:
http://www.fixyourownprinter.com/forums/printer/31076

M. Saeedi
Sr. Technical Manager
Sintel Systems


No Subject by Anonymous (8/29/05 2:41 AM) + / -
Hi! I'm getting a "Remove and check cartridge." error when I power on my PSC 2110. After doing some research, it appears due to the HP ink-jet cart expiration thing.

As I was able to print just a couple of weeks ago successfully, and I know I have plenty of ink left, I tried a few methods unsuccessfully to reset the cart (pressing "copy options" while holding "setup", taping over certain cart pins, resetting the computer clock, etc.)

One thing that some ppl seem to have been able to do is to remove the printer battery for a bit, thereby resetting its internal clock. Is there such a battery inside the PSC 2110? I tried looking inside as much as I could without breaking off the panels, but didn't see a battery. Any idea how to get to the battery, or any suggestions on how to resolve this? (hopefully without having to buy new carts until I actually run out of ink!) Thanks!!


HP Officejet 7110 all-in-one prints garbage by gretchr (8/30/05 3:19 PM) + / -
This printer worked for > 2 years, then one day started printing garbage. After re-installing the drivers multiple times on multiple computers, I can't get it to stop printing garbage on anything but the most simple documents (2 lines in Notepad, unformatted docs in Word). It prints "45X" at the top of the page in Notepad, then the words I've typed. If I send a more complicated doc (Excel table or Word resume) to it, I get garbage across the top of multiple sheets, then the lights flash.

I have tried power cycle multiple times (one/off - wait 30 secs, etc). Anyone have any other suggestions or do I just go buy new?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by kuby (8/30/05 3:31 PM) + / -
Sounds like a communication error. Try another cable and make sure that the cable is plugged in good on both the computer and printer.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ktrenga (9/1/05 8:05 PM) + / -
My PSC 950 just started scrunching the second sheet of paper in a multi-print run. I have owned this printer for several years and it has worked flawlessly until now.

The paper that is jamming is the same ream that I have used for weeks. It only began jamming this week.

I changed cartridges and aligned the print heads. No help.

Does anyone have any ideas?


No Subject by Anonymous (9/2/05 11:00 PM) + / -
RE: "Hi! I'm getting a "Remove and check cartridge." error when I power on my PSC 2110."

I am getting the same error on my psc2410 after refilling the carts. As seen in the 2110 problem, I have not found a way to reset, including the tape trick (and I thought for sure that was it when I found those posts). I will endeavor to find some battery like device. Previous attempts at disassembly failed. Can't find posts as to battery location either.


Re: No Subject by Anonymous (9/4/05 7:15 PM) +1 + / -
Check the date on the cartridge. If the today's date has surpassed the date on that cartridge, then the cartridge has expired. You can no longer use that cartridge!!! I just found this out today. Bunch of BS is what it is. But its true.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (9/4/05 9:43 PM) + / -
Ktrenga,

When paper jams first check for any obstructions.

Then get some paper from a sealed ream.

The longer your paper has been lying around open, the more likely it is to jam. Paper absorbs moisture from the air, sometimes you can even see a ripple on the paper surface from this. (I've seen it within the last couple of weeks)

ST


Re: Cartridge Expiration by Anonymous (9/5/05 2:09 AM) + / -
Yeah... it's very frustrating. I might just bite the bullet and buy new ink even tho I know there's still lots left inside. But then that's like admitting defeat!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Mark Parrish (9/5/05 8:56 AM) +1 + / -
Both of my carts are not expired yet. The cart my psc2410 is complaining about expires in Nov 05. I think it is one of the premature HP expiration tricks (i.e. not functioning at optimal levels this close to expiration, so please replace me.) I went ahead and bought new carts (4inkjets has the cheapest I have found and you can get 14% cash back at www.fatwallet.com (black 56=13$, color 57=21$)). I hope that this is actually the problem otherwise, I have two slightly used ink cart for sale cheap.

I have seen the tape trick to get the computer to reset ink levels. Does anyone know which pin on the carts communicates the cart expiration date and can you just tape that one?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/5/05 9:16 AM) +1 + / -
how do you put bthe clear strip back on the printer


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by helga (9/5/05 9:31 AM) + / -
Yes I have a K60 that won't feed paper. I have dismantled it and checked the paper lifter is in place, but it just lies in a prone position. Is there a spring or something that lifts it into position? I have no spring and nothing that looks like it would raise the lifter.

TIA


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Traciemcd (9/5/05 3:48 PM) + / -
I have put a separate post on the same subject, but thought I'd post it here too in case it gets overlooked. Trying to fix my friend's printer....HP PCS 2410 All-In-One...it has an error message that says it is out of paper, but it has paper, has the correct kind of paper in it. When it tries to feed paper, the blue gear on the right hand side if you look inside at the back of the printer starts to turn, but then gets hung up & doesn't do a full rotation. It doesn't look as if it is broken, but I'm just watching from the side, haven't disassembled completely yet. If you push a screwdriver against it & kind of push it along, it will feed the paper thru & rotate all the way. It just seems to get hung up on something & turns rough...I've read others with this same problem. It's the one where you have the horrible grinding sound...which I've troubleshooted down to being this gear (the blue one). What exactly is this gear called? Is it a part that can be replaced? And how would I go about getting to it doing it properly? Any advice is so much appreciated!!!

Thank you!!!

Tracie


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/5/05 3:59 PM) + / -
Traciemcd,

I can tell you how to disassemble all the outside plastic panels on the psc2410 if necessary. There are several gears housed behind the plastic panel on the left side. Perhaps the blue gear you are talking about is run by one of these?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Traciemcd (9/5/05 4:07 PM) + / -
Thanks, I have the plastic panels off already...I'm looking at the gears as they are moving, trying to feed the paper....it's blue & it looks like it may be missing teeth? If so, I don't know if I can get a part somewhere or what part to order...don't even know what it's called. Or where to begin to look. I know to get to it, even more of the printer is gonna have to be disassembled. Thank you though!


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (9/5/05 6:30 PM) + / -
Did you ever find out what the problem was? My printer says Print cartridge in right stall not supported. I can't figure out why, I just replaced it 2 weeks ago and it has worked fine up until now. Please HELP ! :(


No Subject by elchido (9/5/05 6:31 PM) + / -
I got an hp psc 1210, that used 2 work great, but yesterday Ijust turned it on and gave me the "check paper" red light; even if with one, two or full paper, it doesnt works. when I press the power/continue button, it makes noise of wheels, but no paper is pulled. If I press the sheets even more, to the very limit and press power/continue, the sheets are pulled, and feeded out, but the ominous red light still blinks.

Any idea? or should i call the garbage collector :P ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tlong79 (9/6/05 6:04 AM) +3 + / -
I have a psc 2115 which constantly displays the message " open door. clear carraige jam and then press enter " there is no carraige jam but no movement either, I dont think the motor is faulty it reads about 11 ohms accross the windings. Any Ideas?.


Question bout HP 6110xi all-in-one alignment error by Tony G (9/7/05 10:37 AM) +3 + / -
I have an HP 61000xi All-in-one and I'm having an odd error. I was out of black ink so I replaced the cartridge. Once I replaced the cartride, the unit asked me to run the "align print cartridge" option which I did but it failed. I put the old print cartridge back in and the alignment still failed. It basically prints what should be a one page alignment on three pages and give me a "failed alignment" between each page. Is there anything I can try?

Any help would be greatly appreciated,
Tony


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by the99kman (9/7/05 11:52 AM) + / -
I too am experiencing a similar problem with thin horizontal lines running through some of a text document on my HP 5510v officejet. Not only are their horizontal lines running through every other line (on a single spaced document), but those lines are met by a curved shape on the left end of the lines (almost creating an elongated oval). HP online customer support was unable to fix the problem and of course, using the alignment/cleaning utilities with the printer were unsuccessful as well. When I spoke with HP, they said I should buy a new printer, of course.

Any advice would be most appreciated.


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Anonymous (9/7/05 12:55 PM) + / -
Yep, I believe this is an endemic defect.

I have the identical problem on my 6110 - lines match up
with movement of ribbon cable, which etches the pattern on
the underside of the glass. Impossible to get decent quality
scans of black&white pictures.

I called HP support and they adamantly denied any knowledge
of the problem.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by m426 (9/7/05 2:11 PM) +1 + / -
When clearing a paper jam, I accidentally pulled out a typewriter ribbon type band that goes from one end of the printer mechanism to the other. How can I fix it?
Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (9/7/05 8:22 PM) + / -
That's the encoder strip, it would help if you told us what printer you pulled it out of.


HP D145 - scanner failure is driving me crazy by carriacougirl (9/8/05 12:39 PM) +5 + / -
HP D145 scanner failure message after we moved house.
Unit is plugged directly into wall socket and has been reset, power unplugged several times, on the advice of HP chat online support. Problem still exists and is getting really frustrating. We can print to it but not scan or copy. We've had unit since 2001 and it has worked fine until now.

I'm convinced there is a loose connection inside as it worked momentarily when my husband hit it in sheer frustration. So the real question is: Does anyone have instructions on taking it to bits to clean the underside of the scanner glass and check for any loose connections.

I can't take it to a service centre as suggested by HP as I now live on small caribbean island :-) Palm trees and run punches don't fix printers!!

Thanks for any help from anyone.
Karen
ps. This is a great forum.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/8/05 8:43 PM) + / -
HP 2175
Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Mark Parrish (9/9/05 8:22 AM) +6 + / -
Conclusion to "Check cartridge" error on psc2410.

Summary: Soon after refilling carts on my psc2410 I got an inescapable "Check cart in right stall" error. I tried the tape trick to reset the cart to "full" level in-case that was the problem. I cleaned the contacts on the cart and the seat several times. I disassembled the unit to see if I could remove a battery and reset the machine (failed to find battery of any type. Was not able to disassemble number keypad. Found some odd soft buttons underneath the number plate for the keypad with unknown function. Pusing them had no effect.)

Resolution: Purchased new remanufactured cart (#56 and #57). Installation of cart #56 immediately fixed problem. Printed alignment page with no errors.

Conclusion: It appears that Hp has set the psc2410 to complain about cart expiration >1 month before expiration (I think there are several other examples of this HP strategy, uh, I mean, policy). Expiration on the cart my psc2410 was complaining about was 11/06. This probem begain sometime in september.

Remaining problem: The 2 remanufactured carts I bought expire in February and March.

Next questions: Is there any way to hack cart expiration date? Does anyone sell empty carts made to be refilled that have a long expiration date? (I bought refill kits for both #56 and #57. Useless with expired carts).


Turning off Graphics - printing webpage text only by Anonymous (9/9/05 7:17 PM) + / -
Open Internet Explorer, then click on each Menu Item: Tools->Internet Options->Advanced (Tab) Then scroll down to "Printing" There is a check box below and to the right that states, "Print background colors and images." Uncheck this setting as I've done. Then click ok, and no you don't need to click apply first. You only do that if you want save the settings and stay in the menu {Just in case you forget later on). If U need more help im me at msn messenger at akgouda@msn.com. thx RJ




Re: HP D145 - scanner failure is driving me crazy by Anonymous (9/11/05 7:49 PM) +2 + / -
I had the same problem and it was driving me crazy as well. It does in fact seem to be a power related problem. I tried different cords and different outlets, and finally resolved the problem.

You say it is pluged directly into the outlet, but do you have a lot of other stuff drawing power from the same outlet? Wires have voltage drop just like plumbing pipes have pressure drop. The more stuff you have plugged in, the lower the voltage will be. Likewise, the longer the cord you use, the lower the voltage will be. The power supplied to your home also fluctuates throughout the day. This could also have an impact.

Try plugging the unit directly into a different outlet where nothing else is plugged in, and use the shortest cord possible.

Did the problem only start when you moved to the caribbean? You may want to check the voltage at your power outlet. It may be on the low side.

It appears to me it is possible that this is somewhat of a design defect in that the power required to heat the scanner bulb to the required temperature is on the ragged edge of what can be experienced in the average household, although I'm sure HP will never admit it.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Jenny@CSPUK (9/12/05 3:54 AM) + / -
I am having trouble with a HP officejet 5510 all in one. Every time i print something it prints off some sort of print report before the actual document. It doesnt appear to be an error report or anything, it just gives information about the document i am printing. I assume that it must be a setting or something in the printing preferences but i cant work out what is causing it. It didnt do it before last week and i haven't changed any settings recently. Can anyone advise how i can stop these reports?
Thanks,
Jen


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Johnnyspam (9/12/05 3:06 PM) +1 + / -
I have a PSC 2410,works fine except for the LCD. At startup it is fine, after on a while display starts to flicker slightly, distorts somewhat, then eventualy complete distotion. Seems to maybe be a heat issue? Contacted HP support and tried all their quick fixes, no luck.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by juliem (9/13/05 7:03 AM) +4 + / -
hi - i have an hp psc950 all in one. problem is when i switch it on it keeps asking to align print cartridge which i do many times but it still keeps asking for it over and over again. when i try and print, the page comes out but its blank. i have changed the cartridges thinking it could have been them but its still happening...does anyone have any suggestions? thanks in advance, julie.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by woodcycl (edited 9/13/05 10:52 AM) + / -
We purchased a HP 7210 all-in-one from NewEgg and put it in service last Friday and all was working just fine.

Now, the LCD readout shows: Scanner Failure. Cycle Power and try scanning again.

We have tried this including unplugging the Power Supply from the back of the unit for 60 seconds.

This is a BRAND NEW unit.

Any suggestions? It is plugged directly into the wall and is not sharing the outlet with any other devices.

EDITED TO ADD: We have not attempted to use the scan function and do not currently need this function. The unit is primarily used for making copies and to send/receive faxes.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Venkat (9/13/05 11:23 AM) + / -
I have been using HP PSC 1210 all in one for over an year, printing has been good. Lately I am experiencing problem with printing the non-colored text. I have cleaned the cartridge and even replaced black cartridge with new one. Balck cartridge does not print. Any thoughts on how to fix the problem.

Thanks
Venkat


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by klink1956 (9/13/05 1:06 PM) + / -
Hi All,
I've got an hp 2110 all-in-one.
I want to clean the underside of the glass on the scanner bed.
I have the d**n thing apart as far as I can get it... but I cannot figure out how to remove the control panel area to expose the screw under it. I have not tried to pry very hard as I do not want to break it if there is indeed a trick to removing it.
I have removed the entire scanner bed and cannot find any hidden screws etc. I have also removed the control panel cover,and do not see anything helpful there. I have removed the one screw I can see in the upper corner opposite the control panel.

Thanks in advance,

Bob


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/13/05 8:59 PM) + / -
I'd be interested too if anyone knows how to do this. I had my 2410 about 75% disassembled but could never get under the scanner glass. It appears that I need to now. There is some dirt on the back of the glass that is messing up all my scans. My next option is a dremel tool with a 1" cutting wheel.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/14/05 3:58 AM) + / -
I have a hp 7110, and it wont print (documents or faxes). When it tries to print it makes a loud knocking sound for about 10 seconds then gives up. I get no error message or anything. Any ideas???


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by klink1956 (9/15/05 4:13 AM) +1 + / -
I found this in a posting search... 2110 glass cleaning

Using a small screwdriver, lift the "button label" insert from the control panel (lift from the LCD end. Below the black & color Copy buttons is a small square hole. using the same screwdriver depress the tab that below this hole and slide the control panel toward the front and lift off. This will expose the two hidden screws that hold the top platen on.

I hope it works for you it did for me

Bob


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by big_hop (9/15/05 8:45 AM) + / -
Could anyone help me with disassembling my HP t45xi. It keeps telling me to remove and check the black ink cartride after cleaning both the pins on the machine and the cartridge itself. I also purchased a new cartridge and it does the same thing. I can't figure out how to disassemble this printer for the life of me. Please help.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/16/05 1:15 AM) +2 + / -
I need help with the HP 1210 all-in-one. I got the printer to print but i can't get it to scan NOTHING. I push the scan button but it still won't scan. HELP!!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Mark Parrish (9/16/05 9:55 AM) + / -
Hey Bob/klink1956,

That worked perfectly! It was exactly as you said and applies to psc2410 as well as psc2110. Thanks for the help Bob.

Response to above:"I need help with the HP 1210 all-in-one."

Alot of people have seen that if the beginning of the scan glass is dirty (perhaps even areas before the actual scan surface) the scanner initialization fails and it won't scan. You would think that just cleaning it would fix this but I have not seen posts where it has been successfully resolved. Good luck.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Curt Smock (9/16/05 10:23 PM) + / -
Hi Bert, Stephen or Profiler...

I have a HP Officejet 6110 All-in-One that has, you guessed it! A broken carriage belt! I am curious as to what the part number is for this belt and if the belts made by Fenner Drives (for the HP 720) would fit or not. I cannot determine the part number. I am hesitant to get onto e-Bay and risk getting an old printer that the belts are already torn up. I think it was you, Bert, that suggested getting an old 3820 to salvage the belt from, correct?
Do any of you have any sources for this belt and do you know what other printers use the same drive mechanism?

Thanks for your help,

Curt


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (edited 9/18/05 6:01 PM) + / -
I'm not certain but I believe that after the alignment page is printed you need to place it on the glass and scan it.

Are there instructions on the alignment page?

http://h20000.www2.hp.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/18/05 5:32 PM) + / -
Hi, Stephen,

Yes, I did scan the alignment page.

I'm going to try again to print something in a few minutes since I rebooted the computer since my last attempt. Of course, I have a paper due tomorrow, but I suppose I can always e-mail it to my prof if I can't get this thing to work.

C.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by dvigil (9/20/05 11:13 PM) + / -
I have a 7110 that is doing the exact same thing. Someone, please help us out. It knocks for about 10 seconds and then just sits there. Is this a common problem with a known fix?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by anonymous (9/21/05 6:29 AM) + / -
Oddly, my printer spontaneously fixed itself, so I can't help you. Maybe turn the computer off, spin around three times and click your heels together?



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by looneybyrd25 (9/21/05 12:02 PM) + / -
I have a hp psc 2410 and it won't do a align page so I by passed that and when I go to print it feeds the paper half way and says its out of paper and then it says there a paper jam when theres not a paper jam. after it spits out that page it starts printing what I want.


hp 2410 lcd display wont come on by triston (9/21/05 11:27 PM) +1 + / -
my hp psc 2410 lcd display will not turn on, all other function work fine i would appreciate some help
thanks paul


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Don Spaulding (9/22/05 12:49 PM) +3 + / -
have a HP d145 all in one ,
get a carriage error.
says latch carriage close door press enter,
i continue getting the same error,
when opening the door the cartridge does not move to the middle so i can remove it, clean it or replace it ,
What do i need to do to get the scartridge to move to the center ?


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (edited 9/22/05 1:49 PM) -1 + / -
There was often a fault with the service unit on this range. (the bit which cleans/parks the printhead assembly! Don't know what to suggest really without seeing the machine! Sometimes part would break on this.
Where are you located?
Dazz UK
PS this is responding to dvigl post


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (9/22/05 1:53 PM) + / -
Response to Don.
Check that the switch that detects the cover open is not sticking. Had this on quite a few HP all-in-ones. Also if one of the cartridge holder clips is not closed proper, it may be catching on the frame of the machine.
Let us know?
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Don Spaulding (9/22/05 2:05 PM) + / -
switch seems to operate ok , but head does not move accross ,trys but just sits there ,
sounds like a gear stripping hope not,
will check around the print cartridge for a problem.
Thanks
Don


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (9/22/05 2:07 PM) + / -
What happened to the bloke who started this thread? Don't offer to be an answer to everyone's prayers if you are going to help once or twice & then disappear! Let's start a new one!
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Don Spaulding (9/22/05 2:26 PM) + / -
have no idea what your talking about,
just looking for help on fixing my machine,
Don
exectec@wctc.net


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (9/22/05 2:36 PM) + / -
Don, last post was not aimed at you! Scroll up. I did post a response to your question.
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (9/22/05 2:43 PM) + / -
I see the problem! I have myself, scrolled upwards! There seems to be some time delay thingy going on here!
Sounds like the service unit is jammed up! Now I dont know exactly but there were 2 types of units around this era of HP's. One had a gear which broke & one had a gear shaft that broke! Not much use to you I know, plus no parts are available from HP. I will look into my notes when I have them by me, & let you know! Where are you in the world?
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Don Spaulding (9/22/05 3:35 PM) + / -
I live in centeral Wisconsin USA, Wisconsin rapids wi. to be specific.Almost in the exact center of the state of wisconsin.
Don
exectec@wctc.net


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by mayur (9/22/05 9:10 PM) + / -
my hp deskjet 200 gives me eroor.
cartridge light,paper feed light and power light blinks continueously. what do i do?



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Jason_Fields (9/23/05 8:26 AM) + / -
I just bought a HP officejet 6110 off of ebay. The only problem with the printer is that when you printer anything (scan or from PC) the printer sucks up 3 or 4 pages at once, and reports paper jam. If when I start printing I hold the stack of blank paper expect the first sheet, it has no problem. What is calusing this problem? I have cleaned the printer rollers, and trays, even lubbed the slider bar that then ink rides on. Any suggestions?

Jason
jasonfieldz@yahoo.com
jasonfieldz@hotmail.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Lady (9/23/05 4:39 PM) + / -
I have a hp officejet 5510v all-in-one printer, fax copier and it will not instrall completely. I received a new dell dimension 4700 pentium pc and monitor, and etc. about three months ago. Amonth ago it caught a virus and a dell personnel came and erased everything so I had to reload all the programs. I tried to reload sound and the pronter but it is not working. I have the disk for the printer and I have tried disabling the firewall but it still isn't working. Can you give me some advice?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (9/23/05 6:01 PM) + / -
Jason,

Check the separation pad, it's under the middle roller, (which is not in the center).


Re: Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by dvigil (9/24/05 8:29 AM) + / -
Response to hpwizard re 7110 grinding.
Thanks for the reply. This is what is happening. When the printer is initializing, the mechanism in the service station moves forward and backward to clean the print heads. When the mechanism in the service station is moving forward and reaches the end of its travel, the drive motor continues to turn in the forward direction, causing the gears to grind. I disassembled the printer and remover and cleaned the service station, but when I put it back together, it did the exact same thing? I don't know how the mechanism is supposed to know when it reaches its end of travel, because I could not see any sensor for that purpose. The drive motor has a slotted wheel on the back with a photo sensor to count pulses. This is the only system I could find that would indicate position. I assumed this pulse counter was working correctly since the printer is able to move the service station mechanism to other positions without a problem. There are no errors indicated on the display. I am in New Mexico, USA.



HP 2175 by Stagmo (9/25/05 2:20 AM) + / -
I am getting this error and haven't figured out how to fix it yet. I tried cleaning off the contacts as suggested in other places I've found online, but it didn't help, nothing I've been able to find has helped so far. I have refilled my own cartridges twice, and on the third time refilling them, I got this error and now I haven't been able to get rid of it. I'm poor and can't afford new cartridges or I would buy them (college takes all my money). If anyone know's how I can remedy this problem please help. Thanks

Chris


Re: HP 2175 by Stagmo (9/25/05 3:08 AM) + / -
weird, i put the error in the subj but it didnt show up.

It's "Remove and Check Cartridge". I have also tried updating the firmware and the newest drivers, but that didn't help. Ok yeah so let me know if you can help



Re: HP PSC 2410 by karun (9/25/05 9:51 PM) + / -
my printer in not responding to print command. i am getting an error "remove and check color cartridge".Can anyone give me some advice?
thanks



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/26/05 7:57 AM) +5 + / -
I also have a white hazy on the undrside of the glass of my HP D135 and for the life of me, I cannot figure out how to remove the glass for cleaning! Does any one know how to disassemble the glass for cleaning on an HP D135?


Re: HP D145 - scanner failure is driving me crazy by Anonymous (9/27/05 6:58 AM) + / -
Hello,
I have the same message on my HP D145, but until yesterday it worked perfectly.
When he says 'scanner failure'I reboot and it worked again a couple of hours, and than again the same message.

From this morning, I can't receive faxes anymore, while the sending and copy functions work perfectly.

Did you get some help on your request?

Kind regards,
Hervé



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Jason_Fields (9/27/05 11:14 AM) + / -
The seperation pad, is the little cork under the roller to the left of the middle roller, and it looks fine..i took all the paper out and unplugged it from the wall and when i turn the rollers manually it kicks the bottom plate up and the roller touch, i do notice that the roller is really really rough and looks like it has been stretched because there are litle lines in the roller pad..should I be concerned about this or is that normal...Im a network administrator/computer builder I dont work with printers much but this I like this printer...if you want to e-mail me and I can send u photos of the rollers etc e-mail me at jasonfieldz@yahoo.com.

thanks Jason


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Jason_Fields (9/27/05 11:20 AM) + / -
at further inspection of the cork under the near middle roller i have found that he cork itself seems to be kind of indented where it touches the roller...do you think if i replace the cork that it will resolve or slow the problem down? I also notice that there are 5 rollers and 3 have rubber grips and the one on the FAR left does not have a grip and the one in the DEAD center does not have one...is this a concern also?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Don Spaulding (9/27/05 11:57 AM) + / -
appearantly no one knows why my print head will not move to the center position when i need to change the cartridge,so i guess i,ll have to check iy further snf do it myself, just thought i cound some time if someone else had the same problem.
exectec@wcec.net



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by salfio (9/27/05 12:46 PM) + / -
See printer won't power up posted 9/27 by Salfio. Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Starbo (9/27/05 1:58 PM) +1 + / -
My HP OfficeJet K80 will print okay but no longer copies or faxes. After printing a few documents it will print "Scanner Failure" on the small printer screen.

On trying to copy a document it gets stuck on the "Warming Up" message.

I have tried powering on and off and the factory reset and plugging directly into wall plug but nothing has yet fixed the problem.

I don't know where to start with trying to clean the scanner.

Would be grateful for your ideas.

Thanks


Re: Re: HP 2175/2410 Remove and Check Cartridge by Anonymous (9/27/05 8:11 PM) + / -
Reply to Stagmo and Karun,

The "Remove and Check Cartridge" error is probably due to an expired print cartridge. Check the date on your cart. I got this error on my psc2410 >2 months before actual expiration date on my cartridge. New cartridge fixed the problem.




Replacement Glass by Damienmsob (9/28/05 5:27 AM) + / -
Hello ya'll
I have an officejet 5510 and the glass is broken. I finally found a printer that works and I don't want to get a new one, so does anyone know where I can get a glass for it?

I was thinking of buying another officejet, but I have never been happy with printers in the past, and the 5510 is butter.

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/28/05 6:07 PM) + / -
I just purchased a hp officejet 4110 and im having trouble adding it to my pc. It cannot be found or added manually.I have a Dell Deminsion 2400. Please help me to add this printer.

thankyou cmar


Re: Re: HP PSC 2410 by Anonymous (9/28/05 6:45 PM) + / -
I had the same problem. I am sick of HP machines. I read somewhere on the internet that only Original HP cartridges work so I had to throw out my new reconstituted ink cartridge, go out and buy a the original HP cartridge and now the damn thing works. Who knows for how long. I have tons of other problems with all of my HP machines.

I was once told by an HP salesperson to return the machine by the 11th month because they usually go dead before the year is out anyway. They will give you a new one. Try it. Hope it works!


HP PSC 1350 started acting weird? by skatata (9/29/05 3:17 PM) + / -
Last night I was printing documents off and it took ages to print a few lines of text around 15 minutes. Figured something was up but decided to leav it to the morning. Woke up to fix the problem and now It won't do anything. "Printer cartridge" error light appears blinking. cleaned everything after reading the troubleshooter, checked connections but no joy! Any one able to help? Please.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/30/05 4:55 PM) + / -
HP has designed their driver without an option to turn off the color. More color ink used = more revenue in print cartridges. Capitalism at work.

I have the same problem - resorting to either printing lots of stuff in "FastDraft", or popping in my old empty color cartidge when I want to preserve my valuable color ink...

Kurt.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by chopstick (10/2/05 9:02 AM) + / -
Hey all,
Have some issues with a 2410. It starts up, runs its normal warmup, but then gets stuck and only shows an hourglass. Computer to printer communication is fine, semi and full reset both don't solve the problem. OF course, HP support has been just wonderful......:-) ANy help appreciated. kievitp@hotmail.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/2/05 9:48 AM) + / -
Edgar,

Buy a color cartrige.

Or, find someone, or a school, or a business who has an empty cartridge, the printer won't be able to do it's alignment, but it won't know it's empty.

What happened to your cartridge?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/2/05 1:55 PM) + / -
http://h20000.www2.hp.com

(sigh)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (10/3/05 3:08 PM) + / -
Calm Down Stephen!
One would have thought going to HP site for HP driver would be logical but hey! That's too easy! "Lets Google!"
(Sigh)
Keep up the good work!
Dazz UK


HP 6110 Officeject alignment problem by Curt Smock (10/3/05 3:18 PM) + / -
Hello everyone -

Sorry for the cross-post, I also started a new thread with this subject...

I had to replace my carriage return belt in the printer and was able to tear it down with some difficulty to replace the part. The help in this forum was instrumental in assisting me to do so, and I want to thank the persons responsible for helping me, especially copy.cart from A&S Lanterns who supplied the belt to me. I was able to remove the service station and clean it of all of the ink goo build-up and get it back in place and also cleaned the encoder strip (the plastic strip with lines on it). There was one area of the strip that had some dried-on ink above the service station that I could not remove with any normal cleaners. Yesterday, I replaced all of the parts and checked out the machine after powering it up...everything appeared to work properly. I ran through a few cleaning cartridge tests to try to rejuvenate the old cartridges..to no avail (of course). Ran out to OfficeMax to buy new cartridges..installed them and they went through the alignment tests, again, everything checked out. I printed a few photographs and a few other documents and had no problem.

Then, this morning I went to print off a couple of pages off of the Internet and I noticed that the entire image on the paper was skewed, almost as if the paper was fed in crooked. I verified that it was being fed properly. I did an alignment check and each row of the rectangles of color on the test page were skewed to the right by about 1/32" to 1/16". I was also seeing a vertical streak of white/multi-colors at the left side of the page.

My questions: Is this problem consistent with encoder strip problems? Is the cleanliness of the strip directly above the service station a potential problem? What can I use to clean this strip of dried ink...I've tried hot water, no good. Is there anything else that might be causing this problem?

I hope I've given you all enough information to go on and haven't bored you to death...I hope someone will respond, because I certainly went through a lot of effort to get this machine back up and running! If anyone wants pictures of the disassembly procedure, I took quite a few to document the procedure...

Thanks in advance for your replies!

Curt



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (10/3/05 3:27 PM) + / -
Make sure you screwed the rail back down if you took it apart, lube the rail with a fine lube (any thick lube will make it worse!) Make sure the belt is properly fixed & tensioned, Normally with an encoder problem you will get an error message, so check all you have done with regards to the carriage & belt.
Hope this can focus you !
Dazz UK


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Curt Smock (edited 10/5/05 4:16 AM) +1 + / -
Hpwizard -

Thanks for the quick response! I will check to see if the rail is screwed down tightly, although I believe it is. I used a silicone lube grease, so that may have something to do with the time delay in the problem surfacing, maybe?? I can remove the grease and then use some tri-flow teflon spray that I have from a bicycle shop. The belt appears to be tensioned correctly. The only reason why I thought it might have been an encoder strip problem is that I seem to recall seeing a post by Bert mentioning this as a possible problem for an alignment error. Actually, what happens is the carriage keeps going further and further to the left and eventually starts banging into the left-hand stop and that's when the carriage jam error occurs.

Could it be anything else?

Curt


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by JCX (10/4/05 7:53 PM) + / -
I took my HP 7110 apart to clean the service station, but I'm having problems remembering how the spring on the service station was attached. Would someone be willing to send me a pic of the service station so I can get this thing back together? Thanks in advance.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by yuk (10/4/05 10:34 PM) +1 + / -
Hello. I have just purchased a new PC(Sony vaio desktop) and a printer(Officejt 4215xi all-in-one). PC was set up fine, and tried to install the printer. Just put the CD-rom and should be done right? Wrong! I have been working on this thing for almost 3 days.
HP's guide says that we should try using the cd if we have the cd, so I used it. And it stresses that we cannot plug in the usb cable until the cd's wizard tell you to. OK, I did that, too. But I keep getting error messages. One of the problems is that the xp's "Found new hardware wizard" keeps coming up and interefares it. I contacted HP and they told me how to disable the windows wizard. I tried again. Still doesn't work. HP tells me not to plug in the usb cable even though the wizard tell you to. I tried that. Still doesn't work. Finally HP told me to download the latest driver and try again. Stiil doesn't work. Now they are telling me to get a new usb cable. I don't really won't do that. I've tried not to use the cd and use the windows' wizard. Doesn't work. Some of the times it actually looked like the printer was installed, but when I go to Control Panel, I cannot see the printer. I can see HP folder under Program files, but I can't print anything. ANy help will be appreciated.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by BVH (10/5/05 2:34 PM) +1 + / -
When power is applied, the scanner light bar starts to move random distances from its normal position as if its trying to find where it is supposed to be. It never completly "boots up" and the machine is useless. HP tech support said it was a hardware problem and I should take it to Radio Shack. WHAT???
I have seen many reports of this problem but no instructions on fixes. Does anyone know how to get to the "sensor" that tells the scanner light bar where it is supposed to be? Does this need cleaning?



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jeffs (10/5/05 4:38 PM) +1 + / -
I have had my HP 6110 All-in-one for just above a year and it has died on me. When I try to perform any function the printer stops and all the lights start blinking at once.

thanks in advance for any help.

jeff


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by kathie (10/5/05 5:49 PM) + / -
HELP ME PLEASE
hp officejet t 45 all in one, rcvd disc in mail installed everything great, shut down the co,puter , started it back up the next day, configuration does not even start, can print and fax but can not scan. I have checked on my ports and they are as they should be I have done what I was suppose to do after installing the windows 2000 service pack 2. I think that service pack is the problem. I NEED TO BE ABLE TO SCAN.
CAN ANYONE HELP??????????????????


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by JCX (10/6/05 7:01 AM) + / -
Kathie,

I would try uninstalling your Officejet and all the software, then downloading the newest software and drivers from the HP site and reinstall it.

Jason


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by jcx (10/6/05 7:05 AM) + / -
Kathie,

I would try uninstalling your Officejet and all the software for it. Then download the newest software and drivers from HP's site and reinstall it.

Jason


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by kathie (10/6/05 2:55 PM) + / -
Thank you Jason, But, I have uninstalled and reinstalled about 50 times in the past two years. I just want to install it and it be there the next time I turn my computer on.
I can install it and use the scanner but once I shut down it is gone. I turn my computer on the next day and the configuration does not start and I am again unable to use the scanner unless I uninstall and then reinstall again.


Re: Re: Do u need Help? -HP All-in-One's(Officejet by jcx (10/6/05 7:29 PM) + / -
Is this the only Printer/Scanner you have hooked up to your computer? It is really sounding like a problem with the computer, or the installation is not completing.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by debb (10/7/05 2:40 PM) +15 + / -
I need help!! I have recently installed the 7130 officejet to my computer, when I went to use the scan function it didn't work. I clicked on the scan document icon and an error message saids "sorry scanner could not be initialized (sorry scanner not found).


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jeffs (10/7/05 3:00 PM) + / -
Does anyone have any advice?

I have had my HP 6110 All-in-one for just above a year. When I try to perform any function the printer stops and all the lights start blinking at once.

thanks in advance for any help.

jef


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by BarbS (10/9/05 7:48 PM) + / -
I have an HP 610 and bought a new black cartridge for it and it made a nice copy. It's not attached to a PC right now. I moved it to another location and now it won't copy. Is there a way to clean where the holes are on it, to maybe unclog it? Is there a way to do a maintenance check on it if it's not hooked up to a PC? Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/9/05 7:53 PM) + / -
Perform the Blot Test

Remove cartridge from machine, fold a paper towel back over a couple of times so it is about 4 layers thick, shake cartridge up and down hard, shake it over a sink unless you want to clean ink off the floor.

Now blot the nozzles of the cartridge on the paper towel, for a black cartridge you should see two black stripes, for a color cartridge you should see three colored stripes, if you don't have all stripes the cartridge is clogged or bad.

Have you checked the expiration date on the cartridges you are using?

Are you installing new HP cartridges, or refills?

You may be able to recover a clogged cartridge by swishing the tip in a saucer with a very small amount of warm water, then gently wiping it on a wet paper towel, be gentle the nozzles are delicate.

And do not trust the ink gauge on the PC, cartridges can dry up from the machine just sitting, the cartridges are vented, venting is necessary to let air in so that a vacuum won't develop in the cartridge.



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/10/05 8:49 AM) +1 + / -
Good Luck, I am finding that the hp all in ones have problems with XP and with any service paks you download. I have been unable to get an answer. I had hp send me the disc to install the all in one , I have uninstalled and reinstalled so many times I have lost count. I have to do that everytime I want to scan and once I shut down my computer and turn it back on I can not scan again so I need to do the process all over again.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by kimkim (10/10/05 1:28 PM) + / -
hi Stephen,

I do not know much about the computers but i think I can fix the following with your help and step bu step instructions.

I have g85 multifunction with fax and duplex printing unit.
I have 2 compuners, 1 laptop sharing the g85 printer but with one computer always on inorder to print from all computers and laptop.

Both the computers and laptop is on wireless dlink extremeG router
and everything working fine other than having to make sure computer is on inorder to print from laptop etc.

1. How do I attach the G85 directly to a router using an Ethernet cable, thereby helping all the compuers on network to use the printer. I understand g85 is network-ready.

2. If yes, then do I need updated new drivers ? If yes then Please help me with that as well.Please email. Thank you. Kim
karora38@hotmail.com


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/10/05 9:42 PM) + / -
I have found that if I turn off my ALL IN ONE and then turn it back on again, it will let me scan. I too, uninstalled and reinstalled the SW and had the same problems. It's like it needs a jumpstart. I never had these problems before, but I also have Windows XP Home Edition. When the Power Save is On it won't do anything but print or copy. Try just turning it off and then on again and let it initialize.




Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/11/05 3:34 PM) + / -
I RECENTLY EXPERIENCED THE SAME PROBLEM. OUTGOING FAXES & COPIES
ARE AFFECTED. OUTGOING FAXES & COPIES ARE VERY LIGHT, AT TIMES ALMOST ILLEGIBLE. I CONTACTED HP. THEY CALLED IT AN "EXCEPTIONAL
CASE" AND OFFERED NO IDEAS OTHER THAN TO TAKE IT IN FOR SERVICE OR A 15% DISCOUNT ON A NEW HP. WHY WOULD I BUY ANOTHER HP WHEN MY UNIT IS SLIGHTLY OUT OF WARRANTY, THEY HAVE NO IDEA WHY THE PROBLEM EXISTS AND OFFER NO SOLUTION OTHER THAN GO HAVE IT FIXED OR BUY A NEW ONE?


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/11/05 5:15 PM) + / -
THANKS TO klink1956 (9/125/05 4:13 AM). FOLLOWED YOUR INSTRUCTIONS IN REFERENCE POSTING. WORKED GREAT ON MY HP PSC 2410. THANKS AGAIN klink1956.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by shahril (10/13/05 4:19 AM) +2 + / -
my hp officejet 5510 have a problem.it displayed an error message (error:0xf0af8004).can anyone help me to solved this problem.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pbrooks259 (10/20/05 8:01 PM) + / -
For the errors: "paper jam" (and there's none) "clear jam...blah, blah, blah...." or "carriage is stalled," etc. ON OFFICEJET 6100,7100,OFFICEJET D SERIES,OR COLOR INKJET CP1160

As quoted from Chris:

NOTE: OFTEN THIS IS CAUSED BY BAD SERVICE STATION OR SERVICE STATION MOTOR. ON OFFICEJET 6100,7100,OFFICEJET D SERIES,OR COLOR INKJET CP1160 YOU CAN REPLACE THE SERVICE STATION WITH HP P/N 6436-60050 OR REPLACE THE MOTOR WITH P/N RS-365SH www.mabuchi.com GOOD LUCK ALL.

Please see the following thread started by Chris. In there, I tell what fixed mine; maybe mine was unique but I think this is a systemic problem with these printers.:

http://www.fixyourownprinter.com/forums/inkjet/24746#2

Paul


scanner failure by fredtwum (10/21/05 4:47 AM) + / -
why i'm i having scanner failure


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rebeldrea (10/21/05 6:36 AM) + / -
hi have a 7110
when pluged in it sets itself up but then at the last bit it goes to the station end and there is a loud banging noise about 10-12 sounds like a machine gun any suggestions as to whats causing this


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Gibbs (10/21/05 6:48 AM) + / -
We ahve an HP inket cp 1700. There is an error message of "Service Stall" press resume button. We do this and nothing happens. We are getting stressed. It's been a week. Help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pbrooks259 (10/21/05 8:11 AM) + / -
Rebeldrea & Gibbs: I'd bet $10 (note, not too much) you have a cartridge service station or service station motor problem. Not totally sure; see following link for more info. I know the 7110 is probably basically the same as my OJ 7130 but not sure about the cp 1700 unless it is very similar to the cp 1160, based on what Chris said a few posts up in one of my replies; I'm not familiar with the cp models.

Rebeldrea, what error message(s) are you getting?


http://www.fixyourownprinter.com/forums/inkjet/24746


Later.

Paul



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/21/05 1:29 PM) + / -
The service stall is probably a bad sevice station.

I have replaced a couple of cp1700 service stations for that problem.

The last reorder from HP took a month to ship, so they must be selling a lot of service stations.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/21/05 1:33 PM) + / -
Rebeldrea,

If the carriage in your machine is banging on the left side, then cleaning the encoder strip might help.

Search the forums for general instructions.

ST


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/21/05 1:36 PM) + / -
Kim,

The g85 may be "network ready", but it does not have a network connector.

You would have to buy an external JetDirect print server from HP.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/21/05 1:43 PM) + / -
shahril,

You can try partial, semi-full, and full resets.

To start unplug the power cord.

Hold down # and 3 while plugging it in for a partial reset.

Same with # and 6 for semi-full reset.

# and 9 get you a full reset.

Start with a partial reset and work your way up, a full reset will clear out speed dials and other user settings.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by horvatic (10/23/05 12:01 PM) +1 + / -
Helping a friend with an officejet 6110. He is using an iMac G4 flat panel with Tiger 10.4.3 installed.
He gets a blank page feed for every print he does. So when you print 2 pages you get 1 blank page for every page printed. I have tried removing and reinstalling the latest driver software from HP's website. I reset the printer to the default manufacturers settings. I've tried adding and removing the printer and nothing has helped so far. So I'm wondering if this printer has a hardware problem or if anyone knows of a bug that is causing this?


Need Help? -HP All-in-One's by STARKANE (10/23/05 2:43 PM) + / -
hp PSC 2175 all in one director only shows 1 icons. I have installed, uninstalled, gone through the website and spoken to HP. All they have you do is what I have already done. I need to have all four icons.

Thank you for your aniticipated reply

P.S EMAL ME IF POSSIBLE :- KICK17@EXCITE.COM




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/23/05 5:22 PM) + / -
Horvatic,

Can you do a self test on the machine?

http://h10025.www1.hp.com

Does the carriage move back and forth like it's printing?

If it looks like it's printing, but no ink gets on page then:

Perform the Blot Test

Remove cartridge from machine, fold a paper towel back over a couple of times so it is about 4 layers thick, shake cartridge up and down hard, shake it over a sink unless you want to clean ink off the floor.

Now blot the nozzles of the cartridge on the paper towel, for a black cartridge you should see two black stripes, for a color cartridge you should see three colored stripes, if you don't have all stripes the cartridge is clogged or bad.

Have you checked the expiration date on the cartridges you are using?

Are you installing new HP cartridges, or refills?

You may be able to recover a clogged cartridge by swishing the tip in a saucer with a very small amount of warm water, then gently wiping it on a wet paper towel, be gentle the nozzles are delicate.

And do not trust the ink gauge on the PC, cartridges can dry up from the machine just sitting, the cartridges are vented, venting is necessary to let air in so that a vacuum won't develop in the cartridge.

If the Blot Test indicates good cartridges then:


Gently clean the contacts in the carriage, and on the cartridges with a paper towel or coffee filter moistened with water.





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/23/05 7:15 PM) + / -
I have a HP 6110. The print copy has black marks on it. I have replace cartridges and cleaned them without significant differences. What might be causing the streaking on the paper? Does the machine need to be cleaned? Can I do it?

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/23/05 7:58 PM) + / -
Clean the bottom of the carriage with a damp coffee filter.


Re: Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/23/05 9:42 PM) + / -
Bob, I am sorry, but the control panel on my 7110 is no-where near the platen and it did no good to remove the cover....or tighten any screws in sight. Once again, HP denies this problem exists, but mine knocks like a blown tie rod and just dies. NO message, all the lightsd stay on and it just stays at Printing Report or Printing, or whatever.

I hate to report that my sole option (due to having @$200 in ink in my cabinet) has been to go to eBay and purchase a remanufactured 7310 (or 7140xi, if you can find one). I got one for $35 plus $25 shipping and it works just fine. Now if I could only get HP to stock the parts it needs for the second paper tray, I would think I was in Heaven.

Don't get me wrong, I love HP, or I wouldn't have 6 of them. But when they have a defect, you can never get them to acknowledge it until you have already replaced the machine. I still have the repair parts from the 850C or was it the R40 when whichever one it was would not feed the pages....another thing the 7110 has been stubborn about (bends the top, center part of the page just a bit) for the last year.

Goof luck and if anyone finds a real repair, let me know!

Norene
norene@comcast.net


Can't change the printer cartridge by RaineeRose (10/24/05 1:47 PM) + / -
I admit that I'm a complete idiot when it comes to computers and printers, so please feel free to laugh at my question. However stupid it is, though, it is a real question: How do I change my printer cartridge? (I have an hp psc 1210). Specifically, how do I remove the old cartridge? I really have no idea.

Clueless Rose.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/24/05 3:12 PM) + / -
I have the same problem and wondered if you found a way to fix the problem?


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/24/05 6:58 PM) + / -
Has ANY one figured out how to clean underneath the glass on the d145/d135. HP said to take it to radio shack and they will ship it to them. But they won't say how much it will cost til they get it!!


Re: Re: HP PSC 2410 by Juli (10/25/05 11:41 AM) + / -
I have the same on a 2610.
Cleaning the cartridge or replacing it with a HP one are the only options I know of.
It is a dum that the printer blocks printing even in black and white!
Good luck!


Re: Can't change the printer cartridge by hpwizard (10/25/05 11:50 AM) + / -
normaly just opening the front cover/door moves the carriage to the centre for you to remove any cartridge. It unclicks from the top of the cart if I remember correctly.
Hope this helps!
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by paul260426 (10/25/05 1:10 PM) + / -
Man, isn't it obvious. These printer companies are scamming us. Why are we, the masses, no unable to mount an attack against these companies? Why do we keep towing the line. Buying printers that when all is said and done, you pay $1 per printed sheet. Isn't that a little crazy.

What can we do about this? Serious. We should mount an effort to boycott these companies. Simply don't buy printers. Go to your local copy company and have them print what you need. After a year of this they will change their ways.

What else can be done?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/25/05 1:25 PM) + / -
no error messages at all it seems to happen when a white plastic flat thing comes out and covers a small metal plate by the way its a 7140xi if thats any better help dont know where the other model number came from


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (10/25/05 3:23 PM) +1 + / -
Did you know that you can not send a FAX if one ink cartrige is out of ink! Why do you need ink to send a Fax? Once again not in HP Help Index! If you email them with a problem you get a $25.off coupon to buy a new printer.Why would you even think of buying another one when you are not happy with the product and service! HP makes the $25. back the first time you buy MORE INK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pbrooks259 (edited 10/26/05 7:35 AM) + / -
Rebeldrea? Did you attempt to clean the encoder strip as Stephen suggested? You know the clear plastic strip that runs parallel to the carriage belt and behind the carriage; well seems to run through a slot in the back of the carriage. Have to be careful when cleaning. If I find instructions, I'll relay them (below).

Altogether different printer, but I had an old 720C that would bang and clank around, then I noticed the carriage belt was eaten up pretty good, missing many teeth on the belt. I replaced it and it was fine; don't know if that would help or not, probably not.

Again, you might look into cleaning the encoder strip; they get pretty ink-covered sometimes, especially with a lot of use.

Cleaning instructions for old DeskJet 540, but should still work for others, hopefully:

ENCODER STRIP CLEANING
for Vertical Flaws in Print, Margin Offsets, or "Stair Stepped" Margins
ISSUE: The encoder strip is the semi-clear mylar strip located just behind the carriage rod. Its purpose is to help the print cartridge accurately keep track of its position as it moves along the carriage rod. Sometimes dust, ink, or oil can accumulate on this strip and cause the following problems:
Prints "stair steps" down the left margin of the self-test page.
The left or right margins of the self-test are not properly placed.
The ink cartridge carriage slams to the left side of the HP DeskJet or DeskWriter printer.
The self-test shows double-printed or shadowed letters.
Flaws run down the length of a printed page (portrait orientation), or across the page (landscape orientation).
Printing stops, and the control panel lights on the HP DeskJet or DeskWriter printer indicate an error.
Gaps appear in printed text or images.
CAUTION: Do not clean the encoder strip for the following symptoms: media pick issues, paper jams, paper skewing, ink-cartridge rejection, missing dots or white streaks through print, and smeared or streaked black ink.
SOLUTION: Clean the encoder strip inside the HP DeskJet or DeskWriter printer by following the steps (1-10) below:

NOTE: Extreme care must be taken during the cleaning process. If too much pressure is placed on the encoder strip, it could become scratched (destroying the etching on the strip), bent, broken, or even become dislodged from the inside of the HP DeskJet or DeskWriter printer. If damage of this type occurs, the HP DeskJet or DeskWriter printer must be returned to HP for repair.

1.With the HP DeskJet or DeskWriter printer on, open the top cover to allow the print cartridge cradle to move to the center of the printer. (For the HP DeskJet 510, 520, 550C, and 560C printers, open the top cover, and then press the Install Print Cartridge button on the printer's control panel.)
2.Unplug the power cord from the HP DeskJet or DeskWriter printer.
3.Slide the cradle to the far-right position.
4.Identify the semi-clear mylar encoder strip, located just behind the round, metal, cradle rod.

CAUTION: When pulling the cloth along the encoder strip in Step 5, grasp the strip gently, to ensure that the strip does not break. Pull the cloth in a right-to-left direction.

5.Moisten a clean cloth or tissue with water, then gently grasp the strip between the thumb and forefinger, and carefully pull the moistened cloth along the entire length of the strip in a right-to-left direction. Repeat this step with a different portion of the cloth to ensure that all foreign matter is removed.
6.Move the cradle to the far-left position and repeat Step 5 on the right side of the encoder strip, beginning as far right as possible. Again, gently pull the cloth in a right-to-left direction.
7.Allow the encoder strip to dry, or gently dry the encoder strip with a clean, dry cloth or tissue.
8.Position the cradle near the center, and then plug the power cord into the HP DeskJet or DeskWriter printer.
9.Close the top cover to allow the print cartridge cradle to move back to the right of the HP DeskJet or DeskWriter printer. (For the HP DeskJet 510, 520, 550C, and 560C printers, press the Install Print Cartridge button on the printer's control panel, and then close the top cover.)
10.Print a self-test to ensure that the HP DeskJet or DeskWriter printer is functioning properly.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/28/05 11:54 AM) + / -
Need help with hp laserjet 3320, scanner bulb failure..what to do?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Lin (10/28/05 1:10 PM) + / -
I keep getting the "scanner failure...turn on & off" message on my k80 xi printer window, everytime I try to fax.

The printer and copier works fine.

I installed the k80xi on the windows xp operating system and downloaded the service pack 2, along with HP's updated driver.

Do I need an updated scanner driver from Toshiba Satellite 2515?...or...do I need to clean the scanner (if so how do I get to it)?...or can I do something else?

Your help is very much appreciated.

Lin


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/29/05 1:30 PM) + / -
hey u guyz.... i lost my scanner disc..can u have me to download a scanner of "HP officejet v40xi" for me??? plz help me!!!!!


Re: Re: Do u need Help? -HP All-in-One's(Officejet by starlicy (10/30/05 12:55 PM) +1 + / -
The only way to print B&W for color graphics in 4110 is to take out the color cartridge. It'll keep saying that you need to insert the color cartridge but you'll be able to print webpages/pic/maps,etc in B&W. Hope this helps!


HP OfficeJet 4215xi - power, installing cartridges by cbarnw (10/30/05 2:49 PM) + / -
Recently, I bought an HP OfficeJet 4215xi multifunction printer.
Although it is plugged in, the power won't come on when I press the "on" button.
Also, I cannot install the ink cartridges although I have followed the instructions in the user manual.
The cartridges which came with printer don't seem to fit in properly.
I must be doing something wrong.
I'm stuck - any ideas ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/30/05 3:54 PM) + / -
Have an hp officejet d135. Had some power bumps and now power will not turn on. Have unplugged power and USB to try and reset also tried new power supply. Any other suggestions.









Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/30/05 5:43 PM) + / -
cbarnw,

Generally speaking power must be on before you install cartridges in an HP inkjet.

Anon,

If it's not the power supply then it would usually be the logic board.

Your best bet would be to look for a whole unit with a different problem.

ST


Re: OfficeJet R40xi and carriage Drive Belt c4557 by Anonymous (10/30/05 5:52 PM) + / -
You may be better off taking it to an HP repair facility, unless you are: a) mechanically adventurous; and b) prepared to toss the printer and buy a new one if you mess it up.

If you still need help changing the belt, here's roughly how you do it: 1) Unplug the power cord and cable to the computer; 2) take off the lid to the scanner and put it aside; 3) turn the printer around and twist the knob on the back to the unlocked position; remove that piece and set aside. 3) Flip open the front, like you are going to change the print cartridges. Push (hard) toward the rear on the quarter-circle arms underneath the scanner to pop off the two plastic guides that hold the rollers. 4) Detach the cables from the scanner to the printer body, and lift off the scanner and put it aside. 5) Using a TORX screwdriver (star-shaped head, you'll need two or three different sizes of these), remove the left and right sides. 6) Remove the now-exposed top plate. 7) Slip both the clear plastic guide belt and shiny metal guide off, being careful to observe how to reattach them. 7) Using a TORX screwddriver, remove the screw holding the black part at the right end of the carriage that catches loose ink. Move it out of the way. 8) Remove the print cartridges (if you haven't done so already) and push the carriage all the way to the right. Pull hard toward you (using a few expletives helps) to snap the top of the carriage forward, exposing the probably still attached but mangled carriage belt. 9) Replace the carriage belt with a new one, pushing it into the guides on the back of the carriage; hook it over the wheel at the left end of the printer; using a screwdriver, push the plastic piece on the back of the right wheel to compress the spring to the left, hook the belt over the right wheel, then let go gently to allow the right wheel to return to position and put tension on the belt.

Now, start putting everything back together in reverse order from the steps above. Toss the two screws you forgot to put back into the drawer (you don't need them anyway), have a glass of wine or beer, and promise yourself you're going to write an email to HP and ask them what the hell they were thinking when they designed a printer you have to take apart to change a belt.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ronnievideo (10/31/05 3:58 PM) + / -
If my Hp 7100 stays on for a while this error comes up on the screen "scanner failure turn power off then back on". I have tried resetting to factory defaults with out improvement.

Any help would be appreciated.

Thanks
Ronnie


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by MBeaumont (10/31/05 4:34 PM) +1 + / -
Unable to clear error 0xf0af8004 on OfficeJet 5510 with standard resets. Any ideas ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/31/05 5:06 PM) + / -
Is it in warranty? Did you by chance pay for it with a credit card that doubles warranties?

If nether then try the online support chat and hopefully they'll offer you an affordable upgrade or repair.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Marthur08 (11/4/05 3:02 PM) + / -
Hello, my hp1200 all in one works with my laptop, but i cannot scan anything. Could you help? Please email your reply, as it is the easiest way to get ahold of me. Thank you very much!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by angry postgrad (11/5/05 7:07 AM) + / -
I have a HP PSC 1610xi All-in-one its brand new one month and haven't printed but about 30 pages since being at University. it says remove and check color cartridge done this several times did the cancel left arrow thingy and nothing is working ARGGGGG!!! please help before I throw it out of my dorm window...


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by nwidag (11/5/05 1:07 PM) + / -
Do the printer print any color text or graphic? If it do not print any color at all, remove the tricolor print cartridge and check to make sure that the tape that came with the ink cartridge is remove from the under of it. That might be the cause.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by MichaelAPerry (11/5/05 1:18 PM) +1 + / -
Hi, all.

I'm repairing somebody's G55 All in one. The quasi-daddy (don't ask) is giving his little girl a broken printer (!). The printer gives an error code about shutting the door (he says). Here's the problem. Sitting in my hand, I have a plastic strip that is the length of the carriage area with two holes in it, one on each end (they're rectanglur and tilted about 45 degrees from the plane of the strip. I'm looking for where and how do this item exactly fits and stays attached to whatever knob....

Please help!!!!

Michael


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by nwidag (11/5/05 1:32 PM) + / -
Need Picture of the item to help


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by MichaelAPerry (11/5/05 2:39 PM) + / -
G55 with plastic strip problem:

Can't do picture right now. Swear to god that it looks like something that the print cartridge slides on back and forth, but that's not right. Maybe behind the cartridges?

Michael


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Hedloff (11/6/05 2:22 PM) + / -
Can't get the printer to respond to the computer when asked to print a message....


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (11/6/05 4:58 PM) + / -
Michael,

That's the encoder strip.

http://www.fixyourownprinter.com/search/forums?f=&q=encoder+strip+g85


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by HEDLOFF (11/9/05 2:33 PM) + / -
Printer/computer combo not working, in fact can't get printer to work on its own?????????


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (11/9/05 2:42 PM) + / -
HEDLOFF...
We are not psychic!! Give us a clue?

Dazz UK


Re: Do u need Help? -HP All-in-One's(HP1175cxi) by rsricci (11/10/05 9:40 AM) + / -
Hi,

My hp 1175cxi has been getting worse by the day, and finally I can't get more than 2 pages out of it. Started by excessively bleeding black ink all over paper. If I remove the cartridges & clean them, it's ok on high quality print for a bit ( day or so)then the black ink mess returns. If I try to print draft speed, the black ink skips all over the page. I've tried multiple cartridges. Finally I took the whole hing apart, and was able to removewhat looks like a cartridge cleaning station on the right side. It was a real mess, and there is a small while piece with 2 "U" shaped rubber pieces attached to it. Doesn't look broken, but dfinately fell off of somewhere. Can you help?

Thanks,

Bob


Re: Do u need Help? -HP All-in-One's(HP1175cxi) by rsricci (11/10/05 9:44 AM) + / -
Hi,

My hp 1175cxi has been getting worse by the day, and finally I can't get more than 2 pages out of it. Started by excessively bleeding black ink all over paper. If I remove the cartridges & clean them, it's ok on high quality print for a bit ( day or so)then the black ink mess returns. If I try to print draft speed, the black ink skips all over the page. I've tried multiple cartridges. Finally I took the whole hing apart, and was able to removewhat looks like a cartridge cleaning station on the right side. It was a real mess, and there is a small while piece with 2 "U" shaped rubber pieces attached to it. Doesn't look broken, but dfinately fell off of somewhere. Can you help?

Thanks,

Bob


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by andysm (11/10/05 12:45 PM) +1 + / -
Hi,

I have a HP PSC 1210 multi function unit. It's worked well now for over 18 months however it's suddenly developed a strange fault.
After printing ok all day it started taking an age to print a sheet (20 mins for plain black text!). When I looked at it the carrage is traversing and printing then pausesing for up to 2 minutes then traversing and printing back the other way. This continues until the page is complete.
This happens when copying from the scanner or printing from the computer. Changing the print quality, colour range text or graphics does not affect it and the print quality is fine. Nothing changed with either th computer or the printer set up.
I have followed the guidance that HP gave me to reset the unit using different key presses but nothing has made any difference. I've installed it on a 'clean' PC with the latest downloaded driver and it behaves the same.

So, there it is, can anyone help me 'cos I'm stumped!!



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (11/10/05 2:36 PM) + / -
Have you tried replacing the cartridges? Sometimes if you get a duff one it can cause all sorts of problems.
Hope this helps?!
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Johnnyspam (11/10/05 3:15 PM) + / -
I have a PSC 2410. Out of nowhere it started printing pages out of allignment. No matter how I try to adjust the paper tray and guides it prints out of level. Anyone?


Officejet d135 tiger sharing by doughty (11/10/05 7:24 PM) + / -
D135 is usb'd directly to iMac G5 using Tiger 10.4.3. iMac is hardwired to network hub. iMac can print, but pc laptops can't see printer. I've used the latest hp all-in-one installer. System prefs/sharing/ selected printer sharing. System prefs/print & fax/printing/office jet (fax) is checked and bold, but officejet(printer) is checked and gray(and can't be changed).

System Profiler says:
fax driver: 7.3.0, uri: usb://officejet d series
printer driver 2.3.2, uri: CommApp://


how can I make this printer usable by my laptops as well as the iMac?

how can I change the default print mode to duplex/draft mode?

thanks,

Doughty


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by nsltd (11/11/05 12:14 PM) + / -
I have an HP officejet d145 that suddenly prints in pink. I just
changed the cartridge. Any suggestions


Re: HP D145 - scanner failure is driving me crazy by Anonymous (11/11/05 2:14 PM) + / -
I have a d135 with the same "scanner failure" message.

I tried all the recommendations I found in this forum with no luck. However, the "loose connection" commentary gave me an idea.

My HP d135 has two glasses where you place the paper to be copied or scanned. A little glass (a strip) and a large glass. I tried to removed the big glass but I couldn't.

So after removing the small glass I just pushed the "lamp" all the way to the right, using a long flexible stick through the little hole left by the glass.

I don't know if it was the little push given with the stick or the 2 hours it was unplugged, but the scanner as well as the copier are working normally.

I guess maybe the printer was not handled properly during the moving or there was maybe a power failure and the "lamp" got stuck a critical position.

Good luck




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by MarkMcK (11/11/05 7:44 PM) +2 + / -
My office jet was always working a little weird but then one day it just stopped and will not start up as if there is a fuse problem. i run xp and the power chord is plugged in and turned on but i get no repsonse from the printer?

Help


Re: OfficeJet just stopped working by pbrooks259 (11/11/05 9:00 PM) + / -
MarkMck, what error messages if any on the OJ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by MarkMcK (11/11/05 9:35 PM) + / -
The printer itself will just not turn on. i.e it is not showing power being on and will not respond in anyway. It will not start up or show that it is actually recieving the power that is plugged in?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (11/12/05 5:56 AM) + / -
MarkMck,

It sure helps if we know which OfficeJet you are using.

Does it have an external power supply?

Have you searched the forums for problems with the model number you have?

The search argument might be something like: G85 power


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ashala (11/13/05 6:03 PM) + / -
I recently hooked my HP Officejet T45 up to my computer. I loaded paper in and pressed the print function but the paper comes out of the back of my printer and refuses to print and constantly gives me a paper jam error on the screen of my printer. Please help!


Re: Re: Re: Re: Do u need Help? -HP All-in-One's(O by buckwheat (11/13/05 6:08 PM) + / -
thanks for that disassembly explanation. It worked on psc2410. After pressing down on tab below "black" start button, the whole right panel was able to slide forward.
That exposed two screws: one front, one upper right. After removing those and also one in center back under cover, as well as two obvious ones on left, the top separated, exposing underside of glass.
Note: I didn't have a star screw driver, so I used a small allen wrench. No problem.



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/14/05 4:13 AM) + / -
i have de same problem -- please notify me the solution thks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by theglawe (11/14/05 11:16 PM) +1 + / -
Have a HP OfficeJet d135 and I tried to refill the ink cartages. Even after I fill the cartrages with ink the printer stills sees them as empty. does any one know how to reset these cartrages so the printer sees them as full again Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Plain Jan (11/15/05 9:16 AM) +1 + / -
I have an 1170 CSE office jet. It was continually giving me a bloked cartridge message. Have changed the black and color cartridges. Tried to use the clean cartridge function but the three lights (best, normal, fast) blink and the led says to turn off the printer then turn it on again. The printer prints & copies but there are white lines in the black text and the black text is unreadable. Can anyone help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by radioman (11/15/05 11:18 AM) + / -
Hello ,
Your intro gives me hope, I have an HP PSC750.
I thought I was running out of ink because my colour printing first lost yellows then would only print dim red. so I changed the cartridge and now it prints only red, a good red but no other colours. The black cartidge is fine and responds to the ( ink saver ) program ok. the printer asks me to align the catridge but with no other colours it can't.

Any thoughts ? I really like this All In One and it has been very good.
Any help would be appreciated
Colline
Dorset UK


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (11/15/05 9:17 PM) + / -
Thanks Bert...my encoder strip came out while clearing a paper jam and your description did the trick to help me get it back in place.


My 3 yr. old HP psc 2210 all-in-one by deigen (11/16/05 7:02 AM) +1 + / -
This printer used to scan, organize and store scans easily, but I started having some problems after a virus got by Norton and did something to the Active X settings. Some of the HP stuff was blown away. Eventually, I uninstalled the HP software and reinstalled the latest hp update for this model. Now, the scanner offers only scan to email - no scan to disc or file.

I think the scanning problem may be related to the ongoing problem I have with active x since the crash. I can function 95% but 5% of the time I get the following error message "Your current security settings prohibit running active x controls on this page. As a result, the page may not display correctly." This message appears when I first try to scan on the HP 2210. Often the program just shuts down. The active x issue interfers with other programs and web pages not just the HP psc.

Despite my repeated attempts to solve the problem by removing almost all security measures from the active x controls the problem persists. I believe it is at least part of the HP scanning problem I am experiencing.

My computer skills are somewhere between fair and almost good, but I am not experienced at working on the registry and there are some things, like this active x issue, that I don't get at all. I hope you can help. Thanks.

Diane


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/17/05 2:50 PM) + / -
A possible work around/cludge:
remove scanner software
copy cd to a folder on your harddrive
install from the folder.

I had a similar problem with my office installation.
This worked for me.
(luckily I had 600+ meg of space to waste).



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by joann (11/17/05 5:29 PM) + / -
I have been looking for a print cartridge access door for the hp all-in-one psc2175 (door for the black cartridge)...any ideas? For some reason mine broke off at the spring during a print job.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by snaplite (11/18/05 6:46 AM) + / -
I have HP Officejet K80 and have the following error msg.... HP site of no help... any ideas greatly appreciated...

Scanner Failure. Turn power off and on again

tried above but it does not resolve the problem.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by dan0oo (11/19/05 10:24 AM) + / -
I have a office jet 7130 all in one. yesterday it froze up during a fax. (it didnt even start to print the fax).

now it wont copy, print, etc. the display screen shows "printing" or "copying" but nothing happens down below.

I'd love some help on this, so thanks in advance.

dan


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pbrooks259 (11/19/05 5:13 PM) + / -
No error messages? Any strange noises? If so, from where? What does the printer carriage do?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hymes (11/22/05 11:21 AM) + / -
Hello, I just wanted to thank you especially for the 2 articles you posted:

The G85 disassembly instructions should apply:

http://www.fixyourownprinter.com/forums/inkjet/22399#2

And the 970 paper pusher replacement procedures will work once the case is off:

http://www.fixyourownprinter.com/forums/inkjet/24538#2

I have the G85xi and the paper pusher broke. Well, although HP doesn't sell that part anymore I found an aftermarket place that does: http://www.printerworks.com

They have the part separately or with instructions. The problem is that the instructions are good, but they only really come into effect when you are down to the "guts". It says nothing about the whole G85 break-down.

But following your articles DID. I was able to successfully use your instruction to get the whole G85 apart, then switch to the more detailed instructions that came with the part and then do the job.

Again, thankyou,
Alan



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by smartperson (11/23/05 1:59 PM) + / -
on my printer it says

Open door.
Clear carriade jam, and then press enter.

i dont know how to fix it and this white reel thing is sticking out as well and this happened when i put new ink in it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!and plz help me!MY PROJECT IS DUE TOMORROW!!!!!!!!!!!!!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by grahamdurban (11/24/05 7:16 AM) + / -
Yeh I ended up here for the same reason, I also have a dirty haze on the underside of my HP PSC 2175 scanner glass. I too couldn't get it open. Now this page has shown me how common the problem is, and how little HP cares, as nobody seems to have found a solution.
if anybody does find out how to clean the underside of the glass then please also let me know.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (11/24/05 3:01 PM) + / -
smartperson, what is your model???

graham, are you tech minded? Just to know what level of help you need. Not heard of the 2175 over here (UK) but mostly the same procedure to remove glass to clean, ie. "a bloody pane in the glass!!!" The secret is normally the removing of the operation panel first if this helps?

Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by cindy75 (11/24/05 7:34 PM) + / -
Could someone please tell me how to load photo paper into my printer so I can copy a photo from my yahoo photos?


Re: Re: Re: Re: Re: Do u need Help? -HP All-in-One's(O by Anonymous (11/25/05 3:28 AM) +1 + / -
Thanks for the info, I have now cleaned my frustratingly dirty 2410 printer glass. And I must say it was very straight forward and easy after your post, Thanks again (Easy --- even a woman can dot it see!!)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by buffles (11/25/05 10:37 AM) +1 + / -
Hi

I'm having a problem with my hp psc 2410.

When starting it moves the scanner-carrier a little to the left then starts moving to the right like its scanning/coping and then starts "banging" against the wall cause there is nowhere else to move. The carrier wont go all the way to the left.

I have no idea what is happening. HELP. Also, if this requires a take apart, can someone direct me to dismantling instructions too. Thanks a million.

Buffles


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by frustratedinbangkok (11/26/05 7:48 AM) +1 + / -
I just purchased an HP Officejet 7210 All-in-one and I cannot seem to get the ink cartridges into the cartridge slots. My printer has a small platic piece with two meaningless symbols on it blocking the catridges from being installed. This plastic piece is not illustrated in the 7200 Start and User Guides. I gently tried to remove this piece but I am worried about breaking the darn thing or worse finding out that it is supposed to be there. Following these Guides i could not install the print cartridges. I could not find answer from HP web support. I can see three possible problems: cartridge slots are different, wrong cartridges provided in the box, or this plastice piece need to be removed.
Please tell me I am not crazy as I have read about a similar problem on a review site. Unfortunatley the review site had no responses posted.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/27/05 11:29 AM) + / -
Could you please tell me how you solved this? as I have the
same problem.

Thanks Much,
Greg W


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/28/05 6:56 AM) + / -
here is the link to glass cleaning on hp2175

http://h10061.www1.hp.com


Printer or Carriage Jam and there's no jam by Anonymous (11/28/05 9:14 AM) + / -
Smartperson, too late for your project, but this is what I had to do on my OfficeJet (OJ) 7130:

http://www.fixyourownprinter.com/forums/inkjet/24746

Also, got "bad black printhead" (once) and "carriage is stalled" (many times) error; my service station motor was bad, but that was for me; your problem could be altogether different.

Seems like the carriage would "bump and grind" on the service station side (right side on mine) as well.





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by StormCnter (11/28/05 9:50 AM) +5 + / -
My heavily used and much-treasured 610 Digital Copier/Printer gives me a "Scanner Failure. Please turn off and back on" message these days. What in the world? Can anyone help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by glumber (11/28/05 1:09 PM) + / -
I have a 7140xi all in one and it's worked great for over two years. Now after printing it seems when the heads are being cleaned the wiper arm or ink catch tray (not sure which can see to well) is skipping gears making a rattling sound. I can't see anything interfering inside. Afterwards when you print the unit just seems to be endlessly trying to print faxes or printout without ever printing them out. I have to turn off the unit to get it to print again, but can't wait long because it cleans the printheads after each printout unless you print many in succession.

Help, HP is usless.


Problem with Carriage Service Station? by pbrooks259 (11/28/05 1:30 PM) + / -
Might be a stretch, but maybe you have a bad service station, has a number of gears; bad service station motor; or maybe a gunked up service station--lots and lots of ink buildup obstructing your service station. Following may help; helped me when I would mostly get "carriage is stalled" error or "printer jam" (and no printer jam found) error:

http://www.fixyourownprinter.com/forums/inkjet/24746


HP Officejet D145 ADF not separating pages by DaLiman (11/30/05 10:03 AM) + / -
Where can I get the part numbers for an HP D145 Officejet? I need to repair/replace the pickup roller and separating pad for the ADF. The unit is sometimes feeding more than one page. I cleaned the roller and separating pad with water, that worked for a month, now having feed trouble again. Does the "Rubber Roller Rejuvenator Can" work? What about the separating pad?

Any help is greatly appreciated!


PSC 2410 'cycle power' and flashing lights syndrom by paddington (12/1/05 11:19 AM) + / -
This is in response to moonstone's problem stated 8-11-05. i had this same problem... of 'cycle power' readout. when i pressed the on button for a few seconds it then changed to four simultaniously flashing lights. i had tried the HP support and was told to semi-full reset the printer. this is done by unplugging the printer and pressing # and 6 while plugging it back in. these directions can be found on the HP web site under trouble shooting. (look under flashing LED's). the short of it is that i tried this about 30 times without any luck. but then just yesterday i tried something else...

I unplugged the printer waited 30 sec. and plugged it back in while pressing # and 6, but i KEPT PRESSING the # and 6 keys down until i saw the 'semi-full reset' message appear on the display (takes about 30 sec.) this of course HP failed to tell me that i had to keep them pressed down. but HP did offer to 'trade in' my current printer for a new one just for $110 - Yeah right.

hope this helps at least one other frustrated person out there.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by trixer10 (12/2/05 1:44 AM) + / -
Hi. I got a used HP Officejet G85 from a friend. If the copy button is pressed, it comes up with the "Scanner error. Turn off/on"-message. The message only comes up when the printer was in "sleep mode" or "power saving mode" before. After initialization the scanner works fine, as long as it doesn't enter the "sleep mode".

I already did all the cleaning, mentioned in the previous messages. Any hints? Thanx in advance.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by trixer10 (12/2/05 1:45 AM) + / -
Hi. I got a used HP Officejet G85 from a friend. If the copy button is pressed, it comes up with the "Scanner error. Turn off/on"-message. The message only comes up when the printer was in "sleep mode" or "power saving mode" before. After initialization the scanner works fine, as long as it doesn't enter the "sleep mode".

I already did all the cleaning, mentioned in the previous messages. Any hints? Thanx in advance.


epson stylus colour 760. ALL LIGHTS FLASHING!! by Angryfish (12/2/05 2:30 AM) +1 + / -
I need help with my Epson colour 760.
All the lights on the control panel are flashing constantly.
I cannot turn it off using the on/off switch.
I cannot move the carriage using the switches to change the cartridge.
Print jobs come up with an error message.
I cannot print from DOS.
When I unplug the machine and plug it back in the light start flashing immediately
Any advice?
Cheers Jackie


Re: PSC 950 alignment error by chisss (12/2/05 8:58 AM) + / -
Press Enter and Setup to bypass the alignment


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ananymous (12/2/05 9:09 PM) + / -
I lost my software for the HP PSC 1210 xi. Where can I find free softward download and driver for the all in one printer? My operating system is Mircorsoft XP


Difficulty scanning by Anonymous (12/3/05 1:55 PM) + / -
I have an HP PSC 1325 on a Windows XP computer. I want to scan in, say, a 2-page letter that can be faxed from the computer. Although I've read the Help and tried various things, I cannot figure out how to scan in the pages, get them to a file at full size, and print to fax with good quality. Is there a way?

Thanks,

Michael


HP OFFICEJET PRO 1150 "carriage blocked" by tecnica (edited 12/5/05 2:39 AM) +1 + / -
i have a problem with this printer, when i turn it on this message appears in the display " carriage blocked ", i already checked if something is blocking the carryage but it seems everything is ok.

Anyone can help me? what could i do?


thanks for attention

best regards

ricardo seabra


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tigertrader (12/5/05 11:45 AM) +3 + / -
I am running windows xp. I have had this printer for 4 years with no problems. I have the latest driver available.

Suddenly one day, I tried to print, and a big yellow box popped up at the bottom right hand part of the screen that told me my document failed to print. I went through all the trouble shooting list, and found that when I reboot, the problem resolves itself.

Rebooting everytime I want to print is getting old. Does anyone know a solution?

Thanks
tiger trader



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (12/5/05 2:20 PM) + / -
My computer lady told me, after I mentioned reading this problem from several people, to delete the printer ports (USB) then let XP search for them again.? Don't ask me! This was mainly with service pack 2 I believe & USB port probs. Worth a go?
Hope this helps?!
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by me (12/5/05 10:15 PM) + / -
HP PSC 1350 found new hardware install driver fix:

When it pops up, you have to fish through your driver cd/downloaded installation files to find the drivers (check your c:\temp\hpwedupdate (or whatever) folder"... for me, it did that 3 times... once for an autorun.inf, and another time I had to point it to the windows 9x drivers...

But, now it works... I never had this problem with win 2k... just xp.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jpensr (12/6/05 10:15 AM) + / -
Hi,
I have a HP PSC 2410 that when plugged into the wall the LCD screen shows a hour glass and the power light blinks on and off and the printer makes a noise but will not respond beyond this point. I have tried a semi reset but this did not help. Anyone have any suggestions.
Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/6/05 12:28 PM) + / -
I have an HP office jet 4110 all in one and i cant figure out how to recieve faxes. it sends them just fine but i can't recieve. i don't have a manual or user guide. can you help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by needhelpbad (12/6/05 12:47 PM) +9 + / -
I have a hp 4110 all in one that has worked perfectly for 3 years on 2 computers, but now after I tried to remove earthlink toolbar and had so much difficulty removing it, the computer started giving me a printer error. The error states, "System Error". "The document cannot be printed due to a system error". "Try printing again. If unsuccessful, restart Windows and try printing again". But the printer does make the noise as if it were trying to start the print job. Printer function not working, but scan, copy and fax still work. The printer function worked on this computer which is a Dell pentium 4, windows xp sp2 prior to me doing the registry cleaner program- I know it's not the printer. I have uninstalled and reinstalled the HP software to no avail. In the past I did System Restore, but have done it so many times now the computer will not allow me to go back to when the printer was working properly. Also, when reinstalling the HP it does print a test page, but will not print from the computer documents/websites. Any help would be so appreciated.
Thanks


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Anonymous (12/6/05 12:55 PM) + / -
Do you have everything off that is connected to that phone line, ie. answering machine and the all-in-one is On, when faxes are to be received? I have the 4110 and am able to receive faxes when I have done the above. Don't know if this really helps though.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by constancesurvia (12/6/05 6:17 PM) + / -
I have a HP 5510v all-in-one and I cannot get this thing to to print. I have done troubleshooting, I have uninstall it and reinstall it back. I just can't get it to work. It will print by feeding a document through but iit want print from a program. What should I do


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Lynn Murphy (12/6/05 9:14 PM) +3 + / -
I have an HP Photosmart 2610 all-in-one and am having problems getting fax to scan from HP Director. I can scan documents and pictures, but when I ask it to preview a fax I get a message saying "fax scan failed." I have shut down and restarted software; unplugged and repowered the device, and had no luck; can't find any reference to "fax scan failed" message in any of the help files. Any hints on what I need to do to get it to work?
Thanks.


K80 problems, red ink only by Blakesounds (12/7/05 4:05 PM) + / -
Hello,
I have a K80 all in one that only prints red color. I have tried 4 different (all new) color cartridges to be sure that is not the issue. I have cleaned the encoder strip (I do not know if that matters on a K80) as well as the contacts for the color cartridge. Have also tried semi and full resets. No help. Any help on what I could look to next would be most appreciated.
Thank you
Tim


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/7/05 4:26 PM) + / -
Thanks Lynn. But that didn't work either. I will go through trouble shooter again.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jim_farris1 (12/8/05 2:14 PM) +2 + / -
I have a HP officejet 6110 all-in-one. I have all the updated drivers. It works fine on the computer it's installed on and attached to, but any other computer on my home network prints upside down and backwards...Any clues? This is a new one to me.

P. S. I used the install network printer function of windows for the other computers.

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by RAIDER (12/9/05 3:13 PM) + / -
I DON'T KNOW HOW TO GET MY SCANNER TO SCAN IT SAYS IT'S NOT SET? I DON'T KNOW WHAT THAT MEANS AND IT WON'T PRINT COLOR... WHAT DO I DO?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by raiderette (12/9/05 3:53 PM) -1 + / -
I'm having the strangest problem, maybe someone can help.

I cannot print a document from Word, Wordpad, Notepad, etc. When I tell it to print, the printer goes through the process of getting ready to print, then it shoots out a blank piece of paper. I've gone to the HP website and downloaded a driver update, uninstalled, and reinstalled, went through the whole process at least three times. If I print a test page it comes out fine, diagnostics prints fine, I can print a test page directly from the printer, but any other type of document, even a selection of text from the internet or any other program will just shoot out a blank paper and act like it's done it's job! This is extremely frustrating, especially when I cannot print my kids homework, if you know what I mean!

HELP!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by dwbulls (edited 12/14/05 8:07 PM) +5 + / -
I have an hp officejet 6110xi. I had a similar complaint to other post about the underside of the glass being dusty. I cleaned the underside of both the small glass and larger glass no problem. I am now noticing when scanning or copying a single vertical line running the full length of the document. I have cleaned both sides of the glass several times. HP tech support stated that this was happening because I had the printer plugged into a surge protector. I plugged into a wall outlet and still have the same problem. I can print with no problem and no lines I just can't scan or copy without lines. Tech support then proceeded to tell me my bulb is going out which surprises me as the printer is less than two years old. After 45 minutes with HP tech support they suggested I buy a new printer. I don't really want to as the printer portion works fine and I feel like the vertical line can be removed I just don't know how. I have a DELL model 8400 system with XP. Thanks for any help you can provide.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by markp775 (12/11/05 11:50 AM) + / -
Arrrrgggghhhhh!

HP Officejet D145
Repetitive Paper Jam errors.

Page will print only the top 1-2 inches and then stop, giving Paper jam error.

Referring to HP's support document I remove sheet intact from either rear or front and don't find any other paper debris. I've swabbed all the pick-up rollers and bars to no avail.

Anyone have any ideas or suggestions?


Re: PSC 1210 by Wanidowa (12/11/05 12:04 PM) + / -
Hi. I just inherited an HP PSC 1210 with no idea why the original owner got rid of it. It's brand new! I set it up, downloaded the software, turned it on, and almost had a heart attack! The print cartridges kept slamming back and forth, got a paper jam message (no paper in it that jammed), an E in the Copies window. There's a long plastic strip that was just laying in the box.

Any ideas on what the problem is, and if I can fix it myself? Thanks in advance for any help you can give :o)

kathy.fyi@gmail.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (12/11/05 12:28 PM) + / -
Kathy,
The strip is the encoder strip which tells the printhead where it is. It is attached from one end of the printer to the other, passing through a sensor (photo interuptor) behind the printhead.
Hope this helps?!
Dazz UK


Re: Thanks Dazz! by Wanidowa (12/11/05 12:32 PM) + / -
At least now I know what the problem is! I'll see if I can find how to get the encoder strip on, and then give it another try.

Isn't it great, getting electronics for free? When they don't work, you can play around with them til your heart's content, with no worry of cost! Either you fix it and have a nice new machine, or you don't, and can trash it with no qualms!

Thanks again, and to anyone else who might reply.


Re: D145 paper jams by pbrooks259 (12/11/05 1:25 PM) + / -
Again, this helped me although I don't know why yours stops after 1-2 inches of printing; mine would just give paper (or was it carriage?) jam error everytime:

Might be a stretch, but maybe you have a bad service station, has a number of gears; bad service station motor; or maybe a gunked up service station--lots and lots of ink buildup obstructing your service station. Following may help; helped me when I would mostly get "carriage is stalled" error or "printer jam" (and no printer jam found) error:

http://www.fixyourownprinter.com/forums/inkjet/24746



please help!! by brodyra (12/11/05 10:36 PM) + / -
i have a HP PSC 1350 all-in-one and the other day this thing randomly popped up on my computer saying something about it unable to work online but now that i fixed that problem so that could work online, i turned on my printer and all the lights won't stop blinking! please help me


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Suzanne5555 (12/13/05 9:38 AM) +2 + / -
HP 7110 says "Self-Test" on the LCD and the "normal" scan light is flashing and it will not turn off.

Only when I unplug it will it turn off, and even when it looks like its on the green power light is not on. I tried unplugging it for 30 minutes and plugged it back in and still is stuck on that screen. No buttons will respond on the printer. When I try to print I get "error printing" on my computer. I was going to try to take out the battery but could not find it. How do I reset it so that it is not stuck and will turn off?
Thanks! -Suzanne


Re: Re: HP PSC 2410 by mtbeautymotel (12/13/05 2:09 PM) + / -
I had the same problem a while back with my printer and I found that even though it was a new cartridge it had a problem with it, take it back to where you bought it and exchange it.



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/15/05 8:06 AM) + / -
I had the same problem. Close the covers. Unplug your unit. Plug it back in. Follow the initialization instructions on the front panel. When it asks for the cartridge to be installed, then and only then, open the cover and install the cartridges.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rickthompson (12/15/05 9:33 AM) + / -
I have an HP 3360 LaserJet All-in One that is connected to my HP Pavillion using a Lynksys wireless printer server. I can print fine. However, after the job is printed, it stays in the printer queue as if it never printed. Then when I restart my computer, every job that I printed the last time my computer was on is reprinted immediately upon start-up. The printing starts even before my computer has finished loaing up and still is left in the queue. I have to remember to go in to printers/Faxes and manually cancel all print jobs before I turn the computer off so that I am not reprinting every job that hasn't been cancelled.

Is there something I can do to automaticly get the jobs off my printer queue after they are printed, or is this just a function of using a wireless print server???

Thanks for your help!

Rick Thompson
Toledo Bend Lake, LA


Officejet scan light by joey022461 (12/15/05 11:48 AM) +1 + / -
Scan light stays on all the time... Dont see any way to turn it off when not using it.. any suggestions...

Two: Why does an icon appear to safely remove hardware in the taskbar area when I do not have anything inserted into a slot..

the printer is listed there, and a usb device too.. and nothing is plugged into any usb or photo card slot..





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by lts (12/16/05 12:31 PM) + / -
I'm working on a lj3320 and the diplay stays in bulb warmup, but only sometimes. you can unplug it for a while and then it works. when using the adf the scanner goes to the left and scans. but it never goes back to home position. when you try to use it again it makes a clicking noise (the scanner is trying to go to the left again) and it goes to bulb warm up and it stays there. i tried the scanner walk out, but it didn't work. any suggestions would be a great help. I'm learning that these hp all in one lasers are a great pain in the butt. hope someone can help.

thanks
chris


Re: Re: Re: Re: Re: Do u need Help? -HP All-in-One's(O by Anonymous (12/17/05 12:03 AM) +2 + / -
YES! GO TO POSTING (9/15/05 4:13 AM) THE SIMPLE INSTRUCTIONS ARE RIGHT THERE. GOOD LUCK.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/17/05 12:14 AM) + / -
GO TO POSTING (9/15/05 4:13 AM) SINPLE INSTRUCTIONS ARE RIGHT THERE. GOOD LUCK.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/17/05 7:21 AM) +1 + / -
Hi, I have the OfficeJet 6110. Yesterday, I printed something out, and then when I went to print something out later in the day, it came up with a printer cartridge error. I can not get rid of it. It says my black one is the wrong one. I know that it is not, it has always worked up till now. It is the right one for the printer. I have cleaned both the printer and cartridges, but no go on getting rid of the error. Has anyone else had this problem, and been able to get the error to go away? Thanks to anyone who can help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by nixxx (12/17/05 3:15 PM) + / -
Hi, I have a HP PSC 1350 all in one that has worked perfectly since I got it under a year ago.

Yesterday it suddenly decided that it couldnt see paper in the tray. There is paper in the tray but it just wont feed.
I can hear it trying to pic it up, but it just cant.

Ive looked to see if dust or something could be interfearing with it, but I cant see anything. I dont really know what im doing, and this has baffled me, so any help will be very much appreciated.

Thanks!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (12/18/05 9:56 AM) + / -
Clean the rollers with water.

If that helps, then some rubber roller rejuvinator will be a more long term solution:

http://www.fixyourownprinter.com/specials/misc


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by bombsox (12/19/05 7:47 AM) + / -
can someone please email me and tell me how to reset the ink levels in my hp 7210xi all in one printer. thank you


Connecting HP5510 All in One by Anonymous (12/20/05 2:05 PM) + / -
We recently moved and cannot locate our instructions for connecting our HP 5510 All in One Printer, Fax, Copier. Can you help? Thanks!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by anikogirl415 (12/21/05 9:58 AM) + / -
Hello there,
I really need help on this. I have hp psc 2410 photosmart and i lost my disk for this printer. Is there a way i can download something from the internet for free?

thanks

NIkki


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jpensr (12/21/05 12:53 PM) + / -
Hi Nikki, Go to www.hp.com and click on the drivers and download link. When that page comes up type in PSC 2410 and click on the blue arrow beside of block you just typed into. Choose which operating system you have and another page comes up with your drivers. Click on the download link and save to your desktop or the folder of your choice. After it has downloaded click on the executable and it will install your drivers. Follow the on screen instructions.
Good Luck,
Johnny


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (12/21/05 1:39 PM) + / -
Or... if more people read this.....
http://fixyourownprinter.com/contactus

Merry Christmas!
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/21/05 3:17 PM) + / -
how do i hook my printer up to my computer the wire that comes off the printer doesnet match up to my computer please write back

missashley146943@sbcglobal.net


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jdtoeb01 (12/23/05 7:10 AM) +1 + / -
how do you open up the hp2175 all in one to clean under neath the glass? There is a really bad streak mark that is appearing on all the the scans or copies of pictures that I make.

Thank you.


OfficeJet K60 Fax Transmission Baud Rate by Waiting4NewOne (12/23/05 11:35 AM) + / -
I recently "cut the cord" from my local telephone company, and am currently using Voice Over Internet Protocol (VoIP) service for voice and fax.

Everytime I attempt to send a fax from the OfficeJet K60, the recipient receives a garbled, unintelligible fax from my machine. In speaking with the VoIP provider, I've learned that this is a common problem, and the only workaround available is to slow the fax transmission speed to 9600 baud, or slower.

Unfortunately, there is not a button, or a setting available in the HP Director software to select a specific fax transmission speed. But surely, since the fax modem in the OfficeJet K60 is capable of faxing at 9600 baud, there should be a soft switch, DIP switch or some other type of selection or command available, to set 9600 as the default.

Are you able to assist me? Thanks!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by bristrew (12/24/05 11:40 AM) +1 + / -
I installed an office max ink cartridge and it let me print with it for a bit. Now my printer is showing an error that says incorrect ink cartridge. Is there any way to bypass this and use the generic cartridge?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rng_66 (12/26/05 4:43 AM) + / -
how can you use a hp officejet k60 without the color cart?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ian ch (12/26/05 11:43 AM) +1 + / -
Dear forum
Please may I receive help with my all in one problem
My model is the officejet 1150.
I possess two separate color cartridges for this printer; one has been in it a long time (Ive not been using it for ages) and the other one is until now unopened. ( I bought it on ebay it may be an old one) .
Anyway, the problem is that, co-incidentally or otherwise, the printer will , as far as color goes, only output one color with either cartridge installed - magenta.
Black is fine, but in the case of yellow and blue, there is nothing.
Please may someone advise what may be my problem
Ian


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by ejbabe (edited 12/26/05 5:24 PM) + / -
Since none of my printer (hp 1350 all-in-one)cartridges will print, I put in the hp PHOTO print cartridge in place of the tri-color; well....besides not being the correct cartridge for the slot (got message), I cannot take it out now. aaaaaaarrrrrrrgggggghhhhhh!!! It just doesn't release for some reason. I've about had it with this printer, since I haven't been able to print using any of my cartridges for months now.

I know this is tough to t-shoot "cyberly," but I thought I'd give it a shot.

thanx,

eljbabe

(EDIT: i JUST noted the dates on the questions...unanswered...doesn't look like anyone's monitoring this thread....oh well....)



HP T45 by Anonymous (12/26/05 12:50 PM) + / -
My OfficeJet T45 has in the last few months started to lose its connection to the PC, even though nothing was done to alter anything. Following a reboot, the red slash printer icon appears after a few hours, and only a reboot seems to solve the connectivity issue for the next 2 or so hours. I've found a newer driver on HP's website, uninstalled the old driver and installed the newer (v 1.2) but that doesn't change anything.
Anyone out there had the same issues and found a solution?


Re: Re: Do u need Help? -HP All-in-One's(Officejet by ejbabe (12/26/05 6:24 PM) + / -
http://www.fixyourownprinter.com/forums/inkjet/28357#425


********************

Just got the above sent to my email, supposedly, as a link to a reply to my message....hmmmmmm.....don't see any reply (except this one, which I'll see in a minute...hee). Strange, strange....




Re: Do u need Help? -HP All-in-One's(Officejet,Psc by ejbabe (12/26/05 6:28 PM) + / -
WHY aren't the posts in this thread ORGANIZED BY DATE????? Very cumbersome trying to find one's own post. Am I missing something?

ejbabe


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (12/26/05 7:06 PM) + / -
They are organized by date for me.


Re: Re: Do u need Help? -HP All-in-One's(Officejet by ejbabe (12/26/05 7:17 PM) + / -
Hey, Stephen! R u able to answer a question about hp1350? I actually wrenched out the PHOTO cartridge that was stuck w/o breaking anything. I now would like to know how to set up printer to use ONLY the color cartridge...I see no option for that in printer preferences. Can u help? thx

ejbabe


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by wayneo (12/28/05 12:02 PM) +1 + / -
I have a HP psc 2410 photosmart I bought several years ago. I never used the scanning feature. When I tried it keeps comming back with the message "sorry could not find user interface files(please reinstall scanning software)So I reinstall software and get same message.The printer,fax and copy works fine. It tries to work but there is no communication between computer and scanner. I called HP wanted to charge me $30.00 because it is out of warranty by one month. Told me sol without a credit card. Real customer service.Is there anyone who could help me get rid of this problem.


Installing ink cartridge in HP2175 all-in-one by Patricia Vorce (12/28/05 2:22 PM) + / -
The thing that married my daughter set up my computer so I can't find the instruction manual for my hp psc 2175 all-in-one. It is out of black ink. I need instructions on how to install the new ink jet cartridge. I purchased an Ink! remanufactured cartridge. From what I have been reading, is it better to use the HP ones and return this one? I also need a website address where I can get a copy of the manual to download for future use.
Please help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by richkrik (12/28/05 8:22 PM) + / -
Howdy from Texas. I just installed an HP OJ 7210, purchased new from retailer. Installed as a network printer in my home (via ethernet cable, not usb), and is recognized and prints test page on all pc's. Today, whenever I run the scan program, or any other program via the HP Director program, my screen blanks, no video signal, dead pc! I have to do a hard reset to bring things back up. Anyone experience this nonsense?

I am running a Intel D875PBZ MOBO with an Intel 3GB HT proc. 1 GB dual ram, Nvidia FX 6600 video. New power supply. Win xp serv. pack 1 (too afraid to run sp2).

I build all my own pcs, so I know this adds more mystery to the mix. I'm an A+ Cert, MCSE bla bla bla, so I'm pretty sure I know what I'm doing, but always willing to learn.

Anyone experience this?
Thanks!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Jack Hotaki (12/29/05 8:31 AM) + / -
my hp psc 950 does not turn on at all i dont know the problem it was working fine like a couple of days ago and now when i push the power button it does not even start can you help me fix it


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by klair (12/29/05 10:27 AM) + / -
I have a Hp psc 2410 photosmart. I also have a scanning problem. The unit copys,faxes,and prints ok, but when I try to scan with it I get a window saying sorry could not find user interface files please reinstall scanning software. Also sometimes get the message unable to communicate with Hp scanning software, please verify tha it has been installed and is working properly. If this problem persits shut down your application and try again. A little history it was a reconditioned bought from Hp. Never used the scan feature until now. Bought it about 2years ago warrenty ran out a month ago. Hp wants $30.00 to help. If they can"t help me I'm out 30 I could spend on a diffent brand scanner. Hope some one knows what the problem is. Thank you


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by klair (12/29/05 10:30 AM) + / -
I have a Hp psc 2410 photosmart. I also have a scanning problem. The unit copys,faxes,and prints ok, but when I try to scan with it I get a window saying sorry could not find user interface files please reinstall scanning software. Also sometimes get the message unable to communicate with Hp scanning software, please verify tha it has been installed and is working properly. If this problem persits shut down your application and try again. A little history it was a reconditioned bought from Hp. Never used the scan feature until now. Bought it about 2years ago warrenty ran out a month ago. Hp wants $30.00 to help. If they can"t help me I'm out 30 I could spend on a diffent brand scanner. Hope some one knows what the problem is. Thank you


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by btunney (12/29/05 11:27 AM) +1 + / -
I have an officejet 5110 the orange light keeps blinking. The message on thr front control panel is Clear carraige jam and then press enter. There is no apparent jams. what is the process of elimination? Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (12/30/05 4:51 AM) + / -
Some HP printers work with only one print cartridge installed, this is refered to as "Reserve Mode".

To put a printer into Reserve Mode you simply remove one of the cartridges.

The only printer that I can definitely say uses Reserve Mode is the DeskJet 5550.

ST


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Anonymous (1/1/06 8:18 AM) + / -
vv


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/1/06 7:28 PM) + / -
i'm thinking this plastic part is the encoder strip that everyone's been talking about....(i'm the one that talked about the S13 ABS REV thing)

btw, my printer is an hp officejet 6110 all in one

so...how do i put this thing back in? and how do i fix the top half about the buttons and screen and scanner not working? i already turned off and on the printer several times....

Jon


HP All-in-One (USB) Repeat Install by pushr0d (1/1/06 8:39 PM) + / -
Yesterday I installed the 5610 I bought my wife for Christmas. It works fine.

My problem is that every time I turn on the computer, it detects the 5610, goes through the "Found Hardware" routine, and I end up with another printer and fax, "Copy 1", etc.

Is there a setting somewhere I did not change?

I tried the HP Online Chat and did not get much joy.

Thanks!

Steve



Re: HP T45 by Anonymous (1/2/06 8:24 AM) +1 + / -
I have the same annoying problem. The T45xi either repeatedly reinitializes (locking everything up while it does so) or disconnects and requires a reboot. I'm running XP home edition version 2002 with service pak 1.

Apparently this is a common problem that HP refuses to address (according to various forums) So far I've found no simple fix, but there are some suggestions out there on the bulletin boards (try googling T45 and XP).

Let me know if you find something!

Tom


HP 1210 check paper light by mangozulu (1/2/06 1:54 PM) +1 + / -

My HP PCS 1210 was working fine until the check paper light started flashing for no reason.
I tried the various resets and re-installed the driver with no change. Any ideas?


HP 1210 check paper light by mangozulu (1/2/06 1:57 PM) + / -

My HP PCS 1210 was working fine until the check paper light started flashing for no reason.
I tried the various resets and re-installed the driver with no change. Any ideas?


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jpatterson (1/4/06 6:28 AM) + / -
My HP 2175 all in one printer will not read a sony memory stick pro, I could not find the solution instructions you have posted for a similar question. Could you tell be how to locate these solution instructions on this site?

Jeff



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by gstrickland (1/5/06 1:50 PM) + / -
Can you help with this one?

http://www.fixyourownprinter.com/forums/inkjet/34935

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/5/06 1:52 PM) + / -
My 7130 all in one has trouble receiveing faxes from some fax machines but appears not to be all of them. What is the deal here? Is there a memroy setting that needs to be adjusted?
Maybe too much static on line?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (1/5/06 2:02 PM) + / -
Steve,
Uninstall the software through the printer uninstall software. Disconnect your printer first. Re-install the software & only connect the printer when prompted to. This should sort the problem I think! Often it will tell you to cancel the "found new hardware" message when you plug in the USB. See how you get on?
Dazz UK


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/5/06 6:38 PM) + / -
Dazz (and others)

As much as I hate to admit it, sometimes reading the documentation is a good idea. Dazz, you and Saxdogg were right on the money. I did a complete uninstall, then disconnected the USB. Restarted and reinstalled the HP software. Connected the USB when directed. No more problem.

Thanks for the help, guys!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/5/06 7:32 PM) + / -
I just replaced a black inkjet cartridge on my HP psc 2210 all in one printer/ fax /scanner. Now it is saying Press enter - must align catridges. I have tried to do this several times and just get a quarter of a page printed out - and it says printing cancelled. I've done this several times and the same thing happens over and over...feels like the movie Groundhogs Day!!! It just happens over and over again - with the error message constantly scrolling. I turned on and off the printer several times - unplugged the power cord behind the unit... unplugged it - and nadda. I even went and replaced the cartridge. I did have paper jam just before or after changing it. Any ideas.

Also, I am wondering how to dial a long distance access number first before sending my long dinstance faxes. Most of my faxes are long distance...so I need this. I've tried but it wont let me do it...basically it starts to dial emediately after I enter the access number -before I can actually dial the number I'm wanting to reach.

I've tried a few things but it doest work...like the info for calling cards etc...I'm not doing somehting right. I know I need to have some pauses somehow. I woud sure appreciate some help on this... W. in Seattle


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/5/06 7:48 PM) + / -
Not exactly sure how this all works...but Im sure my print-z charming will arrive on the white horse with the solution to my above dilemma...W in Seattle


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by saxdogg (1/5/06 8:27 PM) + / -
Tony, try this:
http://www.stratitec.com/inkrefill/support/inkreset2.php

Jeremy


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Triaque (1/6/06 3:15 AM) +2 + / -
Hey Jeremy,

I had trouble with my HP 7130's #14 Cartridges. I have 8 refilled and now that the year is 2006, the computer on the machine has determined that my cartridges are out of date. I have alot invested in the cartridges as well as the ink inside and the ink outside not used yet. The machine will not let me use any of these cartridges now at all. It displays "SUPPLY EXPIRED" and asks that I insert a new cartride. IF anyone can help me to figure out how to defeat the onboard date code embedded into these large capacity ink color and black cartridges for the OfficeJet 7130, which are #14's, I would greatly appreciate it.

And thanks for trying Jeremy.

Tony


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by frustratedhpowner (1/6/06 3:31 PM) + / -
Hi, I have an HP 2210 all in one printer fax scanner...and every time i turn it on..it tells me to remove and check the printer cartridges...I do that and still nothing...does this mean I need more ink? I don't use the printer often...this just happened one day and I don't wanna buy the cartridges for it if it's not gonna work..those suckers aren't cheap. Any input would be greatly appreciated..


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by frustratedhpowner (1/6/06 3:33 PM) + / -
Hi, I have an HP 2210 all in one printer fax scanner...and every time i turn it on..it tells me to remove and check the printer cartridges...I do that and still nothing...does this mean I need more ink? I don't use the printer often...this just happened one day and I don't wanna buy the cartridges for it if it's not gonna work..those suckers aren't cheap. Any input would be greatly appreciated..


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by frustratedhpowner (1/6/06 3:35 PM) + / -
Hi, I have an HP 2210 all in one printer fax scanner...and every time i turn it on..it tells me to remove and check the printer cartridges...I do that and still nothing...does this mean I need more ink? I don't use the printer often...this just happened one day and I don't wanna buy the cartridges for it if it's not gonna work..those suckers aren't cheap. Any input would be greatly appreciated..


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by saxdogg (1/6/06 3:39 PM) + / -
Tony,

This is for yours:
http://www.stratitec.com/inkrefill/support/inkreset4.php

BUT, it looks like if they are out of date, you may be out of luck. SOrry to not me of more help.

Jeremy


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by saxdogg (1/6/06 3:40 PM) + / -
Tony,

This is for yours:
http://www.stratitec.com/inkrefill/support/inkreset4.php

BUT, it looks like if they are out of date, you may be out of luck. SOrry to not be of more help.

Jeremy


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by frustratedhpowner (1/6/06 3:41 PM) + / -
Hi, I have an HP 2210 all in one printer fax scanner...and every time i turn it on..it tells me to remove and check the printer cartridges...I do that and still nothing...does this mean I need more ink? I don't use the printer often...this just happened one day and I don't wanna buy the cartridges for it if it's not gonna work..those suckers aren't cheap. Any input would be greatly appreciated..


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by cntryfan (1/6/06 5:39 PM) + / -
I have a PSC 2175v that has worked beautifully now for a couple years, until a couple days ago. My ink was getting low so I refilled the black cartridge (first time I've refilled a cartridge), reinstalled the cartridge, follwed the instructions for resetting the printer to see the cartridge as full, printer still worked great. Refilling the black was so easy I decided to refill the color too...reinstalled the cartridge and followed the instructions on how to reset the printer to see the cartridge as full...oops! Now the printer won't print, period. Nothing, nada...message comes up saying the print job has been sent to the queue, in a few minutes a message pops up on the computer saying the print job didn't print (no duh...like I hadn't noticed).
Contacted HP support (via online chat), spent an hour, still nothing - he said sounded like a hardware failure, but oddly enough, even though I said I had just installed a new/refilled cartridge he never suggested changing the cartridge, but he did offer a couple suggestions on a new printer - so much for his credibility.
Bought a new HP color cartridge, just in case that was the problem; nothing, nada, zip...
Testing another cartridge is not an option, too expensive, especially if it doesn't work.
I've checked everything that has been suggested in this forum (connections, cables, etc) but still nothing...
When I turn the printer on it comes up saying to press Enter to align the cartridges, cartridges go back and forth for a minute or so and message to press Enter keeps scrolling and scrolling... Setup/Options combo stops the message.
Tried both partial and full resets, power cycled numerous times.
Anyone else have this problem? Any ideas on how to fix it?


Re: Installing ink cartridge in HP2175 all-in-one by cntryfan (1/6/06 5:44 PM) + / -
You can download a new manual here:
http://h10025.www1.hp.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by nicococo (1/6/06 6:32 PM) + / -
Hello,

I own a hp1210 all-in-one printer (and I'm very happy with it), and/but there are 2 things that I'm trying to do without success:

- print black and white only (so far, each colour document or page is printed in colour, I have no choice, which is useless in certain cases)

- print 2 pages in 1 (landscape mode, 50% size each), as I can do with laser printer at work.

Is there a way to do this (driver or...) ? or is it simply impossible...

Thanks,


all in one hp officejet v40xi by tazz (1/6/06 9:55 PM) +1 + / -
fax dosn't have a dial tone,phone is active, settings are correct, what next??????????


Help hp1210 - B&W only - 2 on 1 ! by nicoco (1/7/06 2:09 AM) + / -
Hello,

I own a hp1210 all-in-one printer (and I'm very happy with it), and/but there are 2 things that I'm trying to do without success:

- print black and white only (so far, each colour document or page is printed in colour, I have no choice, which is useless in certain cases)

- print 2 pages in 1 (landscape mode, 50% size each), as I can do with laser printer at work.

Is there a way to do this (driver or...) ? or is it simply impossible...

Thanks,


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by red alert guarding (1/10/06 3:49 AM) + / -


just fix in a new ink but the machine could not align each i try it failed.what can i do ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by red alert guarding (1/10/06 3:52 AM) + / -


just fix in a new ink but the machine could not align each i try it failed.what can i do ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by red alert guarding (1/10/06 3:54 AM) + / -


just fix in a new ink but the machine could not align each i try it failed.what can i do ?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by cody101 (1/10/06 5:58 AM) + / -
Hi All...
Have had 2210 all in one for 3 years.....Has worked beautifully until recently....

All systems appeared to be doing what they're supposed to do until the moment when the paper physically needs to start moving........And I got "Out of Paper" error.....

I cleaned the rollers, changed the paper quantity (about 1000 times now), did 2 different 'resets' (#+3 and #+6), jiggled every little part known to man, etc etc etc....

To go into a bit more detail---
1---About 2 months ago, I started hearing loud clicks/snaps when the paper was in motion.......Printing was always successful, though....
2---Just before the paper failure a few weeks ago, I had done a # of scans using the HP Director through my computer instead of the scan function on the front of the 2210.....All scans seemed to go ok......
3---I don't remember exactly when after doing the scans I tried to print something.....So I don't know if I ran into the "Out of paper" message the very first time after scanning or not.....

I mention the scanning in hopes it might help diagnose the root problem.

I contacted HP Customer Service through e-mail......They said the problem was with the Media Sensor and that I need to take it in for service..

In the meantime----I found the paper tray "stuck"--by that I mean--The paper tray has 2 parts---the base gray plastic part and a metal movable part---the metal part that should elevate the paper (into position for the rollers to pick up) was not elevating....After a few days of repeatedly cleaning the tray (swabbing a tiny damp cloth down between the 2 parts of the paper tray), I was able to clear the error message "Out of paper"...But---

I'm still getting a very loud click/snap noise in the beginning of the 'paper movement process'....It prints but the noise says there's still something wrong....

Before I take it in for service, I'd like to know if there is something else I can check for / adjust / etc to remedy this problem.....

I posted this originally on 1/6 as a separate thread....The only response I received was from someone else having the same problem....Maybe someone can help both of us....Thank you.....



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pastor jim (1/12/06 8:22 AM) + / -
I have an 841c and have tried two cartridges and get the same result. My red does not seem to be mixing properly. I can get some color, but not the ones that require red.

I have attempted many of the suggestions I have seen, but to no avail.

Jim


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (1/13/06 9:18 PM) + / -
test


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (1/13/06 9:36 PM) +1 + / -
I have an hp 1210 all-in-one that developed the same "System Error The document cannot be printed due to a system error. Try printing again. If unsuccessful, restart Windows and try printing again".
It was the result of Windows' Data Execution Prevention (DEP) feature. Perhaps this will work for you: Right-click My Computer icon on desktop; select Properties (opens System Properties). Click the Advanced tab; click the Performance Settings button (opens Performance Options). Click the Data Execution Prevention button. Select the option, "Turn on DEP for essential Windows programs and services only." Alternatively, you could select the "Turn on DEP for all programs and services except those I select:" then browse to and specify the printers' executable file(s).


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Bibirebozo (1/14/06 5:16 PM) +4 + / -
Just bought an "out of the box" HP Pavilion 061 with Windows XP Media Center Edition Service Pack 2 (build 2600)- 3.00 gigahertz Intel Pentium 4.

Had been running Windows 98SE and tried to upgrade to XP, but it got fried. Anyway, I was using an HP PSC All-In-One 1110 with no problems on the old system. Now, it will print only. I get "an unexpected internal error has occurred" message when I click on scan or copy in Director.

I've did the un-install/re-install a dozen times, as well as deleting the entry in Device Manager for Imaging Devices. No joy. Talked to HP Support, too. Guess how well that went. Just bought a new machine from them, but my PSC is no longer under warranty...

I'm wondering if a driver for a 1200 series might be the solution? I need the scanner functional very soon... using it for a job offertunity and can't afford this new pc roadblock.

Please help, I'm at my witzend! If you need anymore info let me know. Thanks in advance for any advice.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Maheep (1/16/06 9:40 AM) + / -
My HP G85 has been working fine till now. Recently it has stopped sending or receiving faxes. On the send fax, it will dial the number and start beeping, but the beeps continue, and no connection gets made. In the end it gives a message of "no answer" etc. I know for a fact that the other end fax is turned on and waiting, because I called my friend to tell him I am sending a test fax. On the receive fax, it will not pick the fax, and the answering machine will finally get going. The answering machine is set to less than four rings as is recommended during installation. I have installed this All-in-one a dozen times, so I can't understand what may be happening. I have the latest driver for the printer.

Thank you for your kind help.


HP v40xi by Anonymous (1/16/06 9:59 AM) + / -
Fax machine can receive faxes, but cannot send. Number is being dialed correctly.


Re: HP v40xi by Anonymous (1/16/06 12:03 PM) + / -
No. The machine cannot RECIEVE or SEND faxes. The number has been dialed dozens of times and is being dialed correctly. Like I said, I have used this printer for a long time, and am quite puzzled by this strange situation.

Thanks anyway.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by masons (1/16/06 12:42 PM) +1 + / -
Hi!

You posted a reply to my question about my hp 2175 acting like it had blown a fuse, but I can't seem to get to your reply.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (1/16/06 1:07 PM) + / -
Maheep,
Couple of things to try, firstly try a normal telephone plugged into the same wall socket as the G85, if this works ok, make sure the cable is plugged into the correct socket of the machine. It should be in the "LINE" socket and not the "EXT" or picture of the telephone socket. If you are using an adaptor to fit various plugs into the wall socket, try plugging the G85 straight into the wall socket. If none of these work you could have a board problem.
Good Luck?!
Dazz UK


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by fastfanni (1/16/06 2:27 PM) + / -
my hard ware is cracked, iwant get get another one


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by petervdk (1/18/06 7:19 AM) + / -
I have an HP PSC 950, which since I have downloaded Windows XP Service Pack 2 does not copy or scan anymore. Have tried all HP's suggestions of uninstalling and reinstalling driver and many more suggestions from their website. One of which is allowing an executable file ( hpobrt07.exe ) to get past the firewall. They even suggested altering my "Registry", but I was not really confident and capable enough to do that.
Have you or anybody reading this had any similar problems or suggestion of what to do? I have had no other problems with SP2 and unless absolutely necessary I would not like to remove it as it (apparently)provides goods security.
Would very much appreciate any advice.

Peter


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by dan_cameron (1/18/06 12:26 PM) + / -
My officejet 600 has stopped working. The "clean print cartridge",
"align print cartridge" pages look normal. The self test page comes
out blank except for the 1 5 9 ...45 pattern across the center of the page. This is the same pattern that is repeated top, middle, and
bottom on the "clean print cartrige" page. B/W pages from the pc or "copy" pages are also blank. Any clues?


Officejet v40 all in one cartridge re-fill, proble by anara44 (1/18/06 2:35 PM) +3 + / -
Refilled an original HP cartridge and now the message screen reads, 'remove black cartridge and check', or something to that effect. Can still print, fax and copy with no problem. Just the annoying screen message. Anyway to remove or reset it?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rusty1948 (1/20/06 4:38 PM) + / -
have a G55 about 5 years old was working fine up to 3 days ago now every time i going to copy or scan i can get 1-2 maybe 3 copys then i get scanner failure trun power off then back on agin then the same thing 1-2-3 then scanner failure back aginbe for the error comes on the scan head gose all the way to the end then it will start to click i hope some one can help i have been out of work for a year and cant aford a new one and i need it for printing out job searchs



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/21/06 10:36 PM) + / -
i'm needing to find a site where i can download instructions on how to connect a all in one hp psc 1210 printer
for free. thank you .


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/21/06 10:39 PM) + / -
i'm needing to find a site where i can download instructions on how to connect a all in one hp psc 1210 printer
for free. thank you .


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by bcb13va (1/21/06 10:48 PM) + / -
HI
I have a hp psc 1350 all in one. it works perfect but every time I boot up I get a message saying"hp precision lt setup" then stating digital signature not found click yes.
How do I get rid of this msg with out alot of trouble.
Thnx for any help
Brian


hp 1350 boot up msg by bcb13va (1/21/06 11:02 PM) + / -
HI
I have a hp psc 1350 all in one. it works perfect but every time I boot up I get a message saying"hp precision lt setup" then stating digital signature not found click yes.
How do I get rid of this msg with out alot of trouble.
Thnx for any help
Brian




Re: Do u need Help? -HP All-in-One's(Officejet,Psc by mk47funk (1/23/06 8:21 AM) + / -
HP officejet 4100 series all-in one...

when it is turned on, the green light comes on first, and then becomes a rapidly blinking orange light.

What does this mean? There doesnt appear to be any jams

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by help me (1/23/06 4:43 PM) + / -
I HAVE A 2410 PHOTOSMART: HOW DO YOU INSTALL AN ENCODER STRIP ? MINE CAME LOOSE ON ONE END AFTER A PAPER JAM- IT IS NOT BROKEN BUT I DO NOT KNOW HOW TO RE-INSTALL IT AND I AM HAVING TROUBLE FINDING A PICTURE TO LOOK AT. THANKS


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/23/06 8:46 PM) +1 + / -
have hp officejet 7210xi but cannot scan with it. says need to install or run device software for feature, i have unstalled and reinstalled but still can not scan why????


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by PrinterDesperado (1/24/06 12:11 AM) + / -
Hi, I have a HP All in One PSC, I refilled the ink cartridge like I usually do and started printing just fine, about an hour ago it started printing parts of the document ok and other parts it looked like lines in between, after that I tried printing another document and now it Doesn't Print at ALL. I unistalled the driver and reinstalled it, but still it does not print. Please HELP, I have a project due in two days and I cannot afford to pay $30+ to talk to a tech. My model is 1315. Oh, by the way it won't print from Word, Notepad and Wordpad, and it won't print copies either.
Thanks and HELP!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by chrisr1uk (1/24/06 6:35 AM) + / -
Do you know if the scanner assy for on Officejet G85 is available as a spare part?

Thanks

Chris


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/24/06 6:56 AM) + / -
FOR SOME REASON EVERYONE SEEMS TO THINK I CAN HELP THEM WITH THERE PRINTER PROBLEMS! WELL, THAT IS THE BIGGEST MIS-COMSEPTION I HAVE EVER HEARD OF I DON'T KNOW SQUAT ABOUT MY PC OR PRINTER. I WAS ASKING FOR HELP WITH MINE. SORRY ABOUT THAT. AND IF THIS IS THE PERSON THAT WAS SUPPOSE TO HELP ME. I HAVE AOL 9.0SE AND I DON'T HAVE A REFRESH ON MY TOOLBAR AND AS I SAID I DON'T KNOW SQUAT ABOUT MY PC, OR PRINTER, SO I CAN'T GET TO MY REFRESH BUTTON. IF YOU CAN'T HELP ME GET TO REFRESH I HAVE NO IDEA WHAT I CAN DO.

SORRY I AM SO COMPUTER ILLITERATE BUT LIKE I SAID I AM A GAMMY AND I JUST PLAIN DON'T KNOW ANYTHING ABOUT COMPUTERS. IF YOU STILL WANT TO HELP ME PLEASE DO BY ALL MEANS. BUT YOU DO SEE MY DELIMA. LINDA


HOW DO YOU UNSUBSCRIBE FROM THIS THING??? by angryfish (1/24/06 7:11 AM) + / -
Can anyone let me know how you stop receiving emails from this site. It says to unsubscribe from this click here and yet when I click there it says unsubscription unsuccessful!!
HELP!!!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by weebles (1/24/06 7:05 PM) + / -
i am trying to install our hp officejet 5610 all-in-one machine to our dell computer. we do not have our installation disc & would appreciate any help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by toolman (edited 1/25/06 3:32 PM) + / -
*nevermind* I didn't notice until reading further that the guy that started this thread only answered one or two questions and then hasn't been back (since April, 2005). So I think we all need to see help elsewhere. Good luck, ya'll.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by chrisr1uk (1/25/06 8:49 AM) + / -
hey toolman!

you know anything about officejet G85's? im looking for the spare part number for the scanner assy. not sure if its available to be honest.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by toolman (1/25/06 10:21 AM) + / -
chrisr1uk, if you have model c6737a or c6737b, I find this listing:

Part# C6734-60073, Scanner module assembly - Moves under the scanner glass to scan the document.

Sounds like what you're looking for?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Alex060189 (1/25/06 3:11 PM) +3 + / -
Hi! My name is Alex, and I own an HP psc 2175 all-in-one. I have had this printer for 1 year and about 2 weeks. The warrenty has just gone up on it and out of no where my printer has started giving me problems. One time we used the printer to try and photocopy a document, and the printer wouldnt work. It started to make a loud "clicking" noise in the back of it, and no matter where we call no one seems able to fix it. We have contacted Hewlett-Packard several times and their costomer service was horrible. I am running out of ideas, and I have even purchased a new printer but it doesnt produce anywhere close to the same results. This printer of mine is practically brand new, and I would love to be able to fix it!
As well on the printer screen it is saying scanning error. I believe that from looking at it that it may be a software problem. It looks as though the scanning light is trying to go farther to the left then it has to or can go. This is what is making the clicking noise, the scan light banging into the side of the printer on the inside. It hasnt been dropped or anything, so I am not sure what happened to it to cause it to make this noise or stop working. But if you have any suggestions or if you know anywhere I can go to try and fix it I would be so appreciative. Thank You for you time, and I hope that you can help us out!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by stephenkotleba (1/25/06 11:05 PM) + / -
Another message for help re: psc 2410. Mine does not work any longer and starts up to the right looking for it's start position. I have read so many threads about it and how to clean the glass and mirrors underneath and nothing has worked. I have personally cleaned all the mirros, class bottom and top 3 seperate times and it still is not working. Is there anything else I can do. It will make the clicking sound for about 30 seconds as it bangs into the right side and the hour glass will just sit there forever after this happens. What can I do?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by cybermansrevenge (1/26/06 3:30 AM) + / -
I have a G85 worked flawlessly for 5 years now states "Open Door. Clear carriage jam and then press enter".
I tried everything on HP's own troubleshoot re this problem to no avail.
Cleaned encoder no good.
When I switch on even after reurning print carriage to right it does the same thing each time.
Carriage will move Right > Left, Rollers advance Carriage then moves Left > Right > Left remaing at left side with error message.

Anyone got any ideas?
Thanks


he document cannot be printed due to a system erro by sylvain (1/26/06 4:37 AM) + / -
I have this strange problem.

I have 4 workstations using autodesk inventor and sharing a hp deskjet 9300 printer. One of the workstation get the following error every time she try to print in tabloïd 11x 17 format " System error the document cannot be printed due to a system error. try printing again. if unsuccessfull, restart windows and try again.

the system is windows xp professionnal on an ibm with dual processor 2gb memory scsi hardisk

first i move the printer from the server to the workstation itself with no success.
Then i download and reinstall the hp9300 driver with no success
I read other post and try "Error solved by disabling DEP" with no success
at the beginnig i had this problem with 2 worsktations i finally restore windows xp state to an earlier date it fix the problem for one workstation but only for one afternoon for the other then the problem came back.

The funny thing is the printer is attached to the workstation who has this problem but the other workstation do not have problem to print 11x17 paper to it.

I am wondering where exactly in the process the problem occur? in the spool or in the driver, is the other workstation when they print use the driver of the workstation where it the printer is install or they use their own.

Also when the person try to print the document and it do not work. Other are able to print properly this same document.

Very esoteric

If you can help on this i will deeply appreciate


Thank You


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by hpwizard (1/26/06 4:38 AM) +2 + / -
Try lubing the carriage bar with some 3-in-1 or similar. Nothing too thick or you will exaggerate the problem. Open the rear jam removal door & check there is no piece of paper stuck in there or the paper detect flag is not stuck.
Good Luck!
Dazz UK


Broken lever that holds cartridge in on HP 6110 by saleseby (1/26/06 5:13 AM) + / -
I need the blue lever that holds the color printhead in. Mine broke. Can anyone tell me where to get one?


Re: Re: Re: Do u need Help? -HP All-in-One's(Offic by cybermansrevenge (1/26/06 11:07 AM) + / -
Well thanks for the advice.
I ended up taking the g85 apart, cleaning everything well and trying some 3 in 1.
The Result?

I may have solved problem 1 but now I get a SCANNER ERROR turn off etc, Any further ideas folks? (scanner moves but no light)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/26/06 1:11 PM) +1 + / -
I am getting an error on a hp officejet R40xi printer/scanner/copier that says "scanner system failure" and one that says "can't connect to PC". What could be the problem how do I fix it.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by NGP (1/26/06 2:40 PM) +3 + / -
I've got a HP 6110 All in one and i got a message saying "Remove and check cartridges." I've read some threads here and have tried three cartridges, cleaned the heads and tried to locate the battery but can't. Does anyone have pics or try to describe the location of the battery better?! I'm going nuts here.

Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by amit (1/26/06 4:50 PM) + / -
My 2410 reports that "The print cartridge carriage is stalled."
Whenever I turn it on, there are cruching sounds as if the printer tries to move the cartridge but it is blocked by something.

Is there anything I can do, or should I tack it to a service point?
Thanks,
Amit.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/26/06 5:50 PM) + / -
I am getting the same error. Only mine has a broken arm that pushes the printhead up against the contacts. Look at both flip levers that hold the printheads in and see if one is broken.


hp psc 1315xi AiO by Anonymous (1/27/06 6:03 AM) + / -
Hello, I have been having problems with my 1315xi printer. What is happening is that even after cleaning my ink cartridges by hand (on the gold dots) and after using my Clean function in the HP Inkjet Toolbox, prints still come out streaked- mostly the black is streaked, but the colour is too. Is there something I can do to fix this? thank you.


HP All-in-One's G-85 Office Jet - No Dial Tone by rpd (1/27/06 11:21 AM) + / -
I have owned this machine for 2 years and only now I was trying to add a digital 5.8 GHZ Panasonic telephone with answering machine so that I can use one telephone line to call as well as to send and recieve faxes with addition of the answering machine feature.

I am able to send faxes. But when I attach the phone to the back of the machine, I donot get a dial tone.

Does naybody know of a fix for this issue ?

Thank you


Re: PSC 2175v by fdcusa (2/1/06 2:26 PM) +1 + / -
Earlier today I started getting this error when attempting to scan from Arcsoft: "KEBUGCHECKEX: called by c0029e58 / Error Code is 44 / Parameters: c17174c0 0 0 0 / System Halted".

I've since deleted and reinstalled the drivers as outlined in the install program. The problem now is I get an error on screen whenever I try to Scan or Print. Using HP Director, I can make copy of an image...

Ideas?




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ogb56 (2/1/06 2:57 PM) + / -
Sure hope you can help!! We have a hp officejet 5510 all in one printer. Have lost the insruction manual and need to know how to get into it to change the ink cartridges. I'm sure its an easy task but can figure it out. Thanks for your help


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rogue393 (2/1/06 3:13 PM) + / -
I have a 7130 and need to know how to enter the printer test mode or service mode. I am not looking for the reset (ie. #-3, #-6 or #-9) it is the full service or test mode I am trying to get into. If anyone knows the sequence of buttons to press thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Rick Royer (2/1/06 4:38 PM) + / -
Great everybody! Pretty easy when you have your help. Oily film removed and scanning perfect. THanks All


Re: Re: PSC 2175v by fdcusa (2/1/06 9:10 PM) + / -
UPDATE: It is working now, but now and then get error from HP scan application that there is an error accessing the USB device. After I click OK, then Acquire again, it will work! Any ideas?


New Cartridge Notification Popup by Gbow (2/2/06 12:26 PM) + / -
I continually get 2-3 popup messages on my computer screen when I print a document on my HP Officjet 7210xi All-in-one. I cannot figure out how to get them to stop.
Can you help?
GB


HP officejet d145 by Jeff A (2/2/06 7:18 PM) + / -
I have an HP officejet d145 which usually works well. Unfortunatley, when I leave it on for any length of time I get a readout that states " Scanner Failure. turn power off and then on again." When I do this it works fine but then after a while goes back into the same message. It seems to work fine but I know that message should not be coming on.

Any help would be greatly appreciated. Thanks for any time or insight you can give me.

Best Regards,

Jeff


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tonymax (2/4/06 5:21 AM) + / -
I purchased a 6210 Officejet All-in-One about a year ago

shortly after I got it it stopped printing any color - no error messages, no other problems, just no color. I replaced cartridges and went on with HP Tech support. They had me perform a 10 point tap test and a 22 point tap test, which did nothing. Their final solution was to have me unplug the power and plug it back in three times. That worked, but only temporarily.

I am a very infrequent user, print less than 10 pages per month and rarely need the color. But I'd like to have it when I do need it, and having to cycle the power on my printer every time I want to print a color page seems ridiculous.

Any thoughts or ideas? I've done the basics, tested the inkflow with the paper towels, checked the vents and the contacts, reinstalled the cartridges, etc.


Re: Re: Do u need Help? -HP All-in-One's(PSC 950 by Alan J Anderson (2/4/06 5:41 PM) + / -
I read a number of 'fixes' on HP's website with interest as I am a service provider and have tried to repair these as they come in. Some I have been able to clean the glass and mirrors and get them to work. The PSC950 I was working on today did not respond to the cleaning nor removing the black scanner cover. (These scanner failures are a product of there not being enough light reflected back off the white calibration strip on the underside of the glass.) HP probably has some way to recalibrate these via a maintenance mode but so far I have not seen any messages about it. But today I decided, what the hell, I can't make it any worse. I examined the scanner florescent lamp and saw there is a white reflective plastic piece under/behind the lamp. It appeared to have black stripes on it and I figured that those may absorb some of the light. I carefully removed the lamp, removing a black screw and easing it out of the aluminum holder. It pushed the white plastic out sideways and then turned it over and inserted it upside down. It is difficult because it is bent in a curve and you need to work against the curve. With the help of a torx driver to kind of bend the strip around it and gradually work it back into the holder I was able to reassemble the whole thing and test it. IT WORKED! Now there is enough light to calibrate and not get a scanner error. It's not easy but give it a try if all else fails.


Re: Re: Re: PSC 2175v by bozo the clown (2/8/06 11:39 AM) + / -
yea, hp has a firmware update to resolve this issue (winxp sp2)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by optimistic (2/8/06 4:30 PM) + / -
need to reinstall hpdirector lost cd.


HP OfficeJet Pro 1175 Cxi by sfglobalgirl (2/8/06 5:38 PM) + / -
Hello,
The All-in-One has suddenly and dramatically slowed down when printing. It is extremely slow when printing black & white; one page takes about two to three minutes.

I've never seen it produce a color page since the slow-down problem developed. Neither one of us can wait that long.

The quality of the black & white printed page is adequate and readable. The problem seems to be entirely with speed.

Any ideas about what could be causeing this, and how to repair it?

Thank you for any help you can give,

- SFglobalgirl


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by johnny2468 (2/8/06 9:07 PM) + / -
need help installing cartridge in 5510 hp printer


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Stan2 (2/12/06 8:20 AM) + / -
Hi,
I've got a problem with the ADF on my HP Officejet 6110.
I need to remove the ADF from the printer and inspect it for either a jammed piece of paper or a misalignment. I'm having trouble removing it. After lifting up the hinged housing that covers the ADF I can see 2 allen-head screws that can be removed but I can't figure out how to remove the small plastic cap over the far end of the roller.
Any help would be appreciated.
Thanks,
Stan


Print cartridge carriage is stalled -7140xi by Anonymous (2/13/06 9:11 AM) + / -
Hi,
7142xi error "Print cartridge carriage is stalled" Can you help me?

Thx,
Sisko


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Melanie (2/13/06 1:50 PM) +4 + / -
I have an HP Officejet 7310 All-in-One. I tried to replace the black ink cartridge and got an error message saying that there was a problem with the right cartridge. After multiple attempts to fix this, I realized the zig-zag wire that runs on the right wall of the carraige assembly was low. I compared it with the color cartridge slot and it looks like a small plastic peice that used to hold this in place popped off when I first inserted the cartridge. I can't seem to find a way to fix this though. I called HP parts and they don't carry this peice. In fact, I cannot find anyone who carries this - Everprint said I'd need to replace the "Ink Cartridge Carriage Assembly," but that this cannot be ordered by itself. Any suggestions would be much appreciated!!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Barbara J. Booth (2/15/06 10:25 AM) + / -
I have a PC running XP pro. My problem is I have the HP Officejet 7310 and for some reason I can't get it to print in color. Ink is fresh, and it WILL print in color if I copy/paste a screen capture into Word. Just can't get it to print directly. I'm trying to print out a report in Quicken and totals are in red, but printer won't print the red, turns out a very light grey. Just put new color ink in yesterday. Thanks for any help you can give.

Barbara


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (2/18/06 9:08 AM) + / -
Where does it go inside the printer. The little hands indeed pulled it out, but I couldn't tell from exactly where. The strip is undamaged.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Starri (2/20/06 4:17 PM) + / -
My HP PSC 1210 has the check paper light flashing. Nothing is jammed there is not a paper error. How can I resolve this issue without throwing it out the window.

Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Noco2ev (2/20/06 4:25 PM) + / -
Hi: Just got a used 8150 and I can set up IP address but can't ping it, and I notice in the "Protocol Information" print out that it has domain name and DNS set. How do I clear these out?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by cbenish (2/20/06 5:43 PM) + / -
I have Dlink wireless printer router and a hp pasc 2175
It won't work with the router because of its multifunctions.
Is there a work around?

Thanks

Cate


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by anntnwv (2/21/06 1:13 AM) + / -
I have a Office Jet G85 all in one. It will print everything except an 8 page letter I have been printing. All of a sudden it stops printing it. It will print anything else just not this article. I hate to retype it but may have to. I can't figure out why it would print everything else I try to print but just not this one!!!
Can anyone help or has anyone had this problem.
Thanks
Ann


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by David Morrell (2/21/06 6:02 AM) +1 + / -
Ref HPpsc 2115

Cannot photocopy - tells me to remove and check cartridges but still does not copy. Can you assist.

David morrell


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by codida2 (2/21/06 3:39 PM) + / -
I have a Office Jet K80 all in one. It will perform everything except Scanning. It starts scanning and all of a sudden stops on the way before finishing.I can't figure out why it would to completion!!!
Can anyone help or has anyone had this problem.
Thanks
Christ.


Re: Installing ink cartridge in HP2175 all-in-one by Anonymous (2/23/06 6:42 AM) + / -
Go buy the same model cartridge and the instructions are in it, it is extremely easy. You should be grateful your "thing" helped you if changing a cartridge is this difficult for you then perhaps a PC is not what you need.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by s3xysha3msh (2/24/06 4:03 PM) + / -
i lost my software to download the printer to another computer what should i do?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by bser (2/25/06 8:47 AM) +4 + / -
Hi,

My HP OfficeJet K-60 All in One will not copy, everything else works but checking the ink levels in the Toolbox. When I turn on the unit, the date and time comes up on the display like normal, but gives me an error shortly after, "Scanner failure, turn power off and then on again." The same thing happens after I try to scan and copy an existing document from the unit itself, after it starts and recognizes a "original loaded" document, "starting copy" when after I hit start, and goes through a "Warming up " process. The scanning function through the computer HP Director or the Win/XP wizard is not communicating with the printer at all. I used to be able to scan a document or print an email first, and then be able to scan and copy a document. Everthing else communicates with the PC. I have reinstalled the HP software several times including the XP driver update and I come up with errors, "Java Machine cannot be loaded during software install," and a severe error
"H- Result". I'm not sure if that is part of the problem. I have been able to reinstall the software using the XP patch, but still using the old HP "Director" software CD that came with the unit. The "Director" for the XP patch has never been functional when I have installed it. I appreciate any input you might have on the subject.

bser


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ~Kayla~ (2/26/06 10:14 AM) + / -
I think my thread was deleted. It was about Remanufactured inkjet cartridges. I have an HP PSC 1350 and the black replacement cartridge which I purchased from Staples seems to be working badly. I was prompted to do an alignment test and the black ink is streaky as though the cartridge needs to be replaced. It is new and I checked the ink level which is at 100%. Is it that I bought a RIC at a low price? It does print but the black print is useless.

Are there any RIC that are decent and what brands? My old color cartridge works fine, it is my original.

Any help would be much appreciated.


HP 2410 photosmart by Anonymous (2/26/06 11:14 AM) +2 + / -
I'm having a great deal of trouble with my HP 2410 photosmart. The power went out and now when the printer loads, it freezes and the scanner starts making a loud banging sound which lasts about 2 minutes. Can someone please help?


Deskjet 7210 Control Panel Lights & Error by mrslate (2/26/06 3:12 PM) +2 + / -
Hello, I bought a new HP Deskjet 7210 all in one, we set it up, connected the phone line, & get error message 0xc0620004411:lib_micci2.c. Then lots of flashing lights on the control panel.

Powered off & on as well as reset a few times and deleted and reinstalled the printer, same result. It appears to be a printer problem and not a computer related problem. Any assistance is greatly appreciated, thanks.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Wanda Green-Lee (2/27/06 5:35 AM) +1 + / -
I was given an HP officejet 5510 without the user manual. I need help in locating the printer cartriges.also, is there a link where I can download the entire manual?

Thanks,
Wanda


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (2/27/06 3:11 PM) + / -
Hello Alex, I have exactly the same problem. Did you recieve already any suggestions to resolve it? Thanks in advance.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by nmout (2/28/06 4:08 AM) + / -
how can we reset the counter from hp psc 2175?


Officejet 7310 All-in-one document feeder troubles by erich (3/2/06 4:47 PM) +5 + / -
I have an officeject 7310 all-in-one that worked ok for about 6 months. Now, however, when faxing or scanning using the automatic document feeder, it will pull several pages through at once and then cancel the operation and give an error message indicating that a paper jam has occured. This seems to happen most when there are 5 or fewer pages in the document feeder. I've searched HP support but all they recommend is using their paper (great marketing ;-)

Can anyone offer a suggested solution? Thanks!


HP 2175 color shifted by EDC (3/3/06 2:14 PM) + / -
HP 2175,printing from SD card, (printer is not connected to a computer) color shifts from blue to greenish yellow. Changed color cart (new, HP 57) did not fix problem- same wrong color.
Help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/4/06 8:58 PM) + / -
I have an HP office jet 7110 all-in-one. How do I inactivate the History report that is printed each time a FAX is sent? Can't find the instruction booklet. any help you can give is appreciated.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by holdec (3/5/06 6:07 PM) + / -
I have an HP PSC 2210, and I need a cartridge assembly that went out. I've tried to find one at HP, but they tell me they don't have any. Does anyone know who does and how much they are? Obviously I will buy a new printer if it costs over $200. Thanks for you help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Chase Barton (3/5/06 8:55 PM) + / -
Greetings,

I have a HP Photosmart 2610 that I am using with Windows XP on a Dell Dimension E510. The system has been togehter for about 2 months and until just yesterday I have experienced no problems.

Now, however, I am having paper loading or feeding issues. The printer is no longer loading paper from what has been a "normal" range of paper stack heights. To get paper to feed I essentially have to max out the storage, but when I do this the printer seems to grab extra sheets and the process is not graceful or sustainable.

It seems like there is an issue somehow with the feeding system and some rubber wheel somewhere is not lowering down onto the stack to move the paper back and up (or something like that...).

Any advice is appreciated. Feel free to respond directly to chase.barton@gmail.com if you would like.

Thanks,

Chase


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Nena (3/6/06 7:23 PM) +6 + / -
I am trying to print on custom size paper 5.5 x 8.5 from a wedding invitation printing program. The print is offcenter approx 3/8" to the right. I have also tried printing from Word and setting the page and printer to this size. This does not work either. Any suggestions why these will not work? Thank you.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Drizalbok (3/7/06 7:44 PM) + / -
I have a d135. It is giving me a carriage error. I checked the door latch and it is not sticking. I also checked the ink cartridge and the latches are down. Although I can move the carriage that holds the ink pretty easily. Sounds like a problem,but not sure. This thing is ticking me off! I fix copy machines for a living but this HP is driving me crazy.Any help would be appreciated.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/7/06 7:52 PM) + / -
Try cleaning the wheels with water. Sounds like paper residue on the rubber wheels. Make sure the rubber wheels are dry before you run paper through it again.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by José Pedrosa (3/9/06 5:56 PM) + / -
Hi!I'm new on this.Some one can help me on this?I have a K80 and need to print a full report (send-recieve),those with last 20/30 faxes.How can I do it?Only does individuals or last recieving error.
Any help would be great.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (3/9/06 7:08 PM) + / -
If it's a carriage blocked error, (carriage jam), then you need to clean the encoder strip.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (3/10/06 11:53 AM) +1 + / -
I have a 1350v all-in-one and I cannot delete the completed jobs from the print queue. I can't delete any jobs and it is printing something I don't want and using all my ink because it is a picture. The delete buttton doesn't light up, meaning it is inactive.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by MSKitt (3/10/06 6:42 PM) + / -
My printer is making a horrible clunking noise over and over, and won't print anything. it is stuck with the hourglass on its little screen.....like it's waiting to do something. I tried to print something before this happened, and it said something about the power.... this is a HP 2410 all in one. This seems to be in the printer itself. The thing I was trying to print was apparently too thick for the printer, as it wouldn't print it. I got some sort of error message. thanks for any help I can get!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by syurash (3/10/06 7:34 PM) + / -
My HP PSC 2355 gives the following error message:

Remove and check cartridge on the right.

I can't get rid of this message.
I've cleaned the contacts, I've put in a different cartridge,
etc. Yes, I've used a refilled cartridge when this first
happened, but now even with a genuine HP cartidge I still
get the error.

Is there a way to do a software reset? The other postings
for the PSC 2210 suggested holding down 6 and #, but there
is no # key for the PSC 2355.

- syurash


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/11/06 10:55 AM) + / -
I am having the same problem. I think it is the gears for the scanning mechanisim. Did you get your problem solved and how?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/11/06 11:59 AM) + / -
Hi Barb,

I have a similar PC/Printer set-up. To print a report in color, hit "print report" and when the print drop down menu opens, look on the left had side about half way down and there is a box to check "Print in color". Hopefully that should solve your problem.

Good Luck,

Don


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (3/11/06 5:22 PM) + / -
I need to change the print cartridge on my HP all-in-one k80xi printer can you walk me through it? Not sure what the Model Number is are where it is on the printer, can you tell me that also?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ladyewanda (3/12/06 8:44 AM) + / -
My hp psc 2175v all in one does not work. It now has a foreign language scrolling across the screen. I tried reset it but nothing works. Any suggestions? Thank you.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rydermack (edited 3/12/06 12:42 PM) + / -
i have a hp psc 750 all in one and it will only print blue,i have cleaned printer heads and refilled ink but still blue and faded,,also i do not get any error messages,,any help would be thankfull,thank you. (windows xp)


HP PSC 1315 by Anonymous (3/13/06 8:50 AM) +2 + / -
During installation, it gives a "Access Denied"... at part 3/4.

Tried the patch on HP support site, tried uninstalling with their utility.

What next? What should I do ?

Thanks in advance.



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pbrooks259 (3/13/06 10:34 AM) + / -
This helped me; what I did to replace the motor is a little further down the thread:

http://www.fixyourownprinter.com/forums/inkjet/24746

Good luck.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by TBWells (3/13/06 11:08 AM) + / -
We bought a PSC 2110 all in one printer many years ago. We would like to install it on our new laptop since it still works great but can't find the install disk. Can you help?

Becky


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by loyalhpuser (3/13/06 11:11 AM) + / -
my HP 6100 has started printing only in magenta, i have changed cartridges and the result is the same. do you have any ideas or suggestions please?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tonygags (3/14/06 1:53 PM) +1 + / -
Can't scan . need to install HP Director , How can I do this with out a disk is it possible; Please Help!


Re: Re: Do u need Help? -HP All-in-One's(Officejet by JerryW (3/15/06 7:22 AM) + / -
I have precisely the same problem as ktrenga did, with my PSC950.

It is not paper related; it does the same with any paper, new ream or not. So far as I can see, it is a mechanical problem apparently caused by the printer not ejecting the printed sheet quite far enough. It just lets go, and the paper does not quite settle into the tray. Therefore, when the little arms come up to handle the next sheet, they mangle the one just printed.

I have to print/copy 750 sheets of text soon and am not looking forward to having to whip every sheet out by hand... can anyone help me? What can I do? Also, are there instructions anywhere that would help me to dismantle the thing and poke around inside?

Thanks

Jerry


PSC 950 mechanical fault by Jerryw (3/15/06 8:51 AM) + / -
My PSC 950 has a problem of scrunching the second sheet of paper in a multi-print run. I have owned this printer for several years and it has worked flawlessly until now.

The fault is not paper related; it does the same with any paper, new ream or not. So far as I can see, it is a mechanical problem apparently caused by the printer not ejecting the printed sheet quite far enough. It just lets go, and the paper does not quite settle into the tray. Therefore, when the little arms come up to handle the next sheet, they mangle the one just printed.

I have to print/copy 750 sheets of text soon and am not looking forward to having to whip every sheet out by hand... can anyone help me? What can I do? Also, are there instructions anywhere that would help me to dismantle the thing and poke around inside?

Thanks

Jerry


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by sher (3/15/06 5:49 PM) + / -
I don't have the directions to scan something. I am a realtor and my broker gave me this model but didn't have the instructions for it. I was hoping that someone had a instruction book for my HP Officejet 7210xi All-In-One and could tell me how to scan. Also how come when I copy my 10 page selling contract the 4th page and all the rest copy real sloooow?
sher


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by sher (3/15/06 5:52 PM) + / -
I don't have the directions to scan something. I am a realtor and my broker gave me this model but didn't have the instructions for it. I was hoping that someone had a instruction book for my HP Officejet 7210xi All-In-One and could tell me how to scan. Also how come when I copy my 10 page selling contract the 4th page and all the rest copy real sloooow?
sher


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (3/15/06 5:54 PM) +1 + / -
Jerry,

The paper pusher fingers are probably broken off.

ST

Sher,

HP.com is a good place to find user guides.

ST


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/15/06 10:41 PM) + / -
Stephan,

Any idea why my 2610 thinks it is out of paper and won't feed properly? See post on 3/5/06.

Thanks,

Chase


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by raelil (3/17/06 3:19 PM) + / -
HP 1350 all in one - Trouble with printing color documents with black cartridge. After printing 4-5 pages the black print no longer comes on the paper (color is fine). Initially, I replaced the cartridge (with HP product) ran the cleaning tool two or three times, and the same thing happens. If I could access the area where the cartridges sit (over to the right) I'm sure a small amount of alcohol would solve the problem. I'm happy with all aspects of the printer, but this is making me crazy! I don't want to have to purchase a new printer


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Heinz Ritter (3/18/06 6:59 AM) + / -
I have a Toshiba Satelite A 60 series labtop and need a usb hub that i can use to hook up my hp psc 2410 photosmart all in one printer. So far all I can find works for the wireless mouse, but not for the printer, if I conect the printer direct to the usb port on my labtop it works fine but all the usb hubs tht I found do not print the whole page. Thank you in advance if you can help.
Heinz


Officejet 7110 by ipolhemus (3/18/06 2:37 PM) + / -
I have an HP officejet 7110 and it has slowly been losing its ability to print; it makes a clicking sound as its printing and sometimes just freezes and doesn't print at all; when it does, the print color is purple; I was told it may be a carraige jam, but I can't find any info on the HP site on how to fix it; can you help?



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/19/06 8:42 PM) + / -
Did you ever find a solution to your network upsidedown and backward printing problem with your 6110? I'm having the exact same problem!
Thanks in advance.
Fred


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/20/06 10:49 AM) + / -
Hi regarding the scanning error that you are facing, I have a suggestion to resolve it. Click on start, then go to run, in the rin window please type regsvr32 msxml3.dll, then click on ok. Restart the computer and then try scanning. The issue should be resolved. Please let me know the details at my e-mail address.
Hope the best for it.
Bharat.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by sol (3/20/06 11:05 AM) + / -
How do I force the uninstall of the officejet d series (d135)? The software isn't letting me un-install - or for that matter, re-install new software.

If I try to un-install, it tells me "can't initialize "

if I try to re-install, it says "you're already installed"

Any ideas?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Russ Juhl (3/20/06 1:30 PM) + / -
We have a HP officejet 7140xi with a problem. After printing it seems to "reindex" itself and gives out a strange sound of loud grinding or clicking while holding position about 1/4 of the way from the right. After the noise it often refuses to accept new jobs unless recycled on/off. Any thoughts ?


Re: Removing the casing of a Hp PSC 1215 by philjglass (3/20/06 2:21 PM) + / -
I have a HP PSC 1215, and I need to replace the USB port on the back, as the plastic parthas snapped. I looked at the 'screws' holding the casing together, and they are not any type of normal screw (flat-head or phillips). Does anyone have any suggestions?

Thanks for any Help

Phil


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by megcassr (3/20/06 3:50 PM) + / -
My all in one color cartridge leaked onto the felt pad. Now it keepsa saying to remove color cartridge. Can I replace this felt pad myself, or should I consider it a lost cause?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/22/06 8:40 AM) + / -
Stephen,
I have done all that you have recommended below:

Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/19/05 7:54 PM) reply + / -
Please only clean and lubricate printer parts with only what we recommend, and always ask us before you clean or lubricate something.

Using the wrong lubricant or cleaner can make things worse, and stuff you are sure is okay is NOT, (WD-40 and Alcohol have caused lots of printer problems).

First step is to clean the encoder strip.

That is a grayish looking plastic strip that goes side to side in the machine, it is threaded through a sensor on the back of the carriage. It is actually a clear plastic strip with black lines painted on it, it will still look grayish when it is clean.

To clean it gently wipe it from right to left with a lightly dampened paper towel, use water. If you wipe in the other direction you can pop the right end of the strip off of it's mount on the frame.

After the carriage has banged to the left side pull the power plug out of the wall and you will be able to move the carriage back and forth on the shaft so you can clean the whole strip.

You will feel light resistance when you move the carriage back and forth, if there is a lot of drag check back for a recommended lubricant, I do not know whether the carriage rail in your machine is greased or oiled.

I recommend that you do not clean the carriage rail unless you have new lubricant for it. (The shiny rod that the carriage shines on is the carriage rail)

HOWEVER, THE CARRIAGE IS STUCK ON THE RIGHT SIDE AND WILL NOT MOVE. (EXCUSE CAPS, JUST USED TO DIFFERENTIATE TYPE)
Thanks,
Deirdre





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Beverly J Gustafson (3/22/06 7:46 PM) + / -
My 3 in 1 printer will print and copy colors, but nothing in black. I have replaced the ink cartridge several times, wiped down the heads on the printer with distilled water and dried them completely..do you have any idea what else to do???


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by banne1 (3/23/06 9:41 PM) + / -
I have an All-in-One HP 2410 printer/scanner/fax. The light scans across but then just moves back and forth 1.2 inch all day and won't print. It is suggested it needs a new logic board. Anyone got any ideas as to where I can get one?

Any leads or help greatly appreciated.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rjc1 (3/24/06 2:31 PM) + / -
I have a psc 2175 all in one, when I turn it just sits and makes this noise, it's the scanner trying to start up, it never does. Does it have any sort of lock on it? Or can it be cleaned?
thank, Rhonda


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/25/06 4:59 PM) + / -
I have a HP G85 series all in one printer that shows a scanner failer in the window and tells me to turn off the unit and turn it back on . I have done this but I still get this same error and I was wondering if there is anyway to clear this error or do I need to take it in for service . It will only do a test print at this time and tells me it is busy and won't let me print , scan , or copy anything . I really don't need to use the scanner part if I can by pass it some how . Thanks !


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Reeder Lyons (3/26/06 4:04 AM) + / -
I am running windows XP and have just purchase an HP PSC 1610 all in one. Seemingly there are A LOT of people experiencing this same type problem.

I am having a similar problem.

In reading someone else's post on another forum I tried this trick and it works, albeit frustrating because this software should work correctly, but doesn't.

I went to control panel / scanner/camera and placed that icon on my start button. The icon brings up the scanner software and by double clicking on this icon I am able to use the HP scanning feature.


Hope this helps
Respectfully,

Reeder Lyons



HP PSC 1610 by RKastner (3/26/06 8:00 AM) +2 + / -
I have been getting a lot of "Paper Jam" or "Printer is Out of Paper" error messages when there is no jammed paper and plenty of paper in the tray.

What could be causing this and how do I fix it?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Justen (3/26/06 11:53 AM) + / -
I have an HP 7110 all-in-one and the paper jams every time I turn it on. It pulls the top sheet about four inches and jams the same way every time. Any ideas?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by chantizzle (3/27/06 10:56 AM) +3 + / -
I have an HP psc 1350 printer and everytime I turn it on it prints the test page. How do I stop that?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/28/06 11:46 AM) + / -
I contacted Thoshiba and they do not recomend to use a hub for the hp psc 2410 photosmart all in one printer so the thing to do is to connect direct and use a hub for other connections , hoping this could help someone with the same problem
Heinz


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by smos22 (3/28/06 11:56 AM) + / -
I have an HP 6110. the error message I'm getting is "Clear carriage jam, and then press Enter." When I open the top, the carriage is stuck all the way to the left. There is no paper jam.I've tried unplugging and then pressing #6 and #3 while replugging. Nothing. Can this be fixed?

Susan


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by skottydawg (3/28/06 5:28 PM) + / -
I have an HP 5510V. Yesterday I had a paper jam and I successfully cleared it. The next print job I sent looked horrible (streaky beyond reading). I ran a print head clean and now it won't print anything at all. I know both of my ink cartridges have ink in them. I called HP Warranty and they informed me that my warranty ran out two days ago. What steps do I need to take to repair this problem myself?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (3/28/06 5:31 PM) + / -
Perform the Blot Test

Remove cartridge from machine, fold a paper towel back over a couple of times so it is about 4 layers thick, shake cartridge up and down hard, shake it over a sink unless you want to clean ink off the floor.

Now blot the nozzles of the cartridge on the paper towel, for a black cartridge you should see two black stripes, for a color cartridge you should see three colored stripes, if you don't have all stripes the cartridge is clogged or bad.

Have you checked the expiration date on the cartridges you are using?

Are you installing new HP cartridges, or refills?

You may be able to recover a clogged cartridge by swishing the tip in a saucer with a very small amount of warm water, then gently wiping it on a wet paper towel, be gentle the nozzles are delicate.

And do not trust the ink gauge on the PC, cartridges can dry up from the machine just sitting, the cartridges are vented, venting is necessary to let air in so that a vacuum won't develop in the cartridge.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Arby (3/29/06 9:56 AM) + / -
This hp 3200m has worked fine from the box. Spent about 2.5 hrs with the hp tech guy, to no avail. Have the latest driver PCL 6, have the firmware update 2002612. The tech guy at HP insists I need to buy the original disc because of all the updates. I asked him why the scanner wouldn't work with the original software bundle, didn't know, gotta get the disc...?! When I load a document, it just says "Waiting for PC". How do I make this bridge???

Thanks-
Arby


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Bushita (3/29/06 3:55 PM) + / -
I have a 1210 Hp All in One Printer, my problem is that suddenly when i turn it on the back roller spins and spins untill the paper is out again. What do you think i should do???????
HELP ME PLEASE !! =*(


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (3/29/06 7:01 PM) + / -
My HP 7130 had a paper jam that I thought I cleared out. Now the printer keeps initializing and then turns off.

Any ideas?

Thanks.


Printer Jam by emelda (3/29/06 9:37 PM) + / -
Hi
I need help. I have an old hp 610c, which has now just started to make a grinding noise when the printer head is moving across the unit. it stops, wont lift up a sheet of paper and the paper light constantly flashes.

can anyone help me with this?


Switching off Officejet v40 buzzer/alarm by dskeeles (3/30/06 8:55 AM) + / -
Hi,

I want to silence the alarm on my Officejet v40 so that it doesn't make too much noise when I use it in the office. Does anyone know how?

Thanks!


Damian



Resolving HOUR GLASS issue on hp 2410 or scanner by Anonymous (3/30/06 9:22 AM) + / -
Gerald: Hello Steve,
Gerald: Welcome to HP Total Care for All-in-One products. My name is Gerald. How may I assist you today?
steve hi
steve : i have a hp psc 2410 photosmart all-in-one
steve: i had accidential disconnected the power cord,while printer was one
steve : now the printer goes to load
steve : and when it comes to the scanner,,it moves a little and it starts to make some noise like its jammed
Gerald: I understand that the HP PhotoSmart All-in-One is showing the hourglass in its display and not completing the initialization process.
steve : yes
Gerald: Am I correct?
steve : yes
Gerald: Thanks for the confirmation.
Gerald: Please perform the below steps to power cycle the unit once.
Gerald: 1. Disconnect the communication cable (USB/Parallel/Ethernet) from the All-in-One to computer.
2. Unplug the all-in-one from power.
3. Wait 30 seconds.
4. Plug in the power only.
5. Repeat steps 2-4 two more times. Wait 5 seconds.
6. On the third time after plugging the unit into power, reconnect the USB/Parallel/Ethernet cable.
Gerald: Steve, let me know the status of the All-in-One when you are done with the above steps.
steve : in process of doing it now
steve : ok
steve : its done
Gerald: Let me know the status of the All-in-One.
steve : its off
Gerald: Press the power on button to turn it on and let me know if the hour glass still keeps appearing in the display.
steve: well it seems to of worked
steve : its aligning now
steve : thank you for your help
Gerald: You are welcome, Steve.
Gerald: Is there anything else I can assist you today?
steve : no its fine,,thank you


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Min.L.Barrett (3/30/06 2:11 PM) + / -
I can't seem to get my scanner to work. I have a USB connection to the computer but still it doesn't work. Any suggestion?



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by soma (3/31/06 1:17 AM) + / -
Problem with HP-PSC 1410 All-in-One[print/scanner/copier].

*When I connect the computer using USB cable it says device detected but not able to complete the installation

From my side I checked with USBready utility and everything is fine with respect to the USB support....

OS Used is WIn2000.....

please let me know your thoughts


Re: HP PSC 1315 by eugmadruga (edited 4/1/06 2:40 AM) +1 + / -
Hi. did you get any luck resolving your problem? I'm in the same situation (access denied during instalation of printers's software and driver). can u help please.
Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by gosh (4/2/06 6:32 AM) + / -
If anyone have power supply for Hp psc 2115 all-in-one.Plz inform me.Thanks



Re: Re: Do u need Help? -HP All-in-One's(Officejet by timjowers (4/2/06 4:02 PM) + / -

At least you get something. My HP psc 2175v does not even show a removeable device or anything. I insert the photo CD and a menu pops up to let me upload to PC. But the HP software never does. Guess HP left something out.

Tim


I need Help? -HP All-in-One's(Officejet,Psc's) by GraceKelly1974 (4/4/06 11:22 AM) + / -
Hi, The scanner on my HP 1210 psc all in one has stopped working. The printer and copier work so I know that the printer is hooked up properly, but I keep getting an error to check my connections whenever I try to scan a picture or document. Any suggestions or is my scanner just broken? Please advise.

Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by keywoman (4/4/06 12:49 PM) + / -
I have a G85 and I'm receiving an Alignment Failed message. Have removed cartridges, cleaned heads, etc., however, still not working. It's printing only yellow line on alignment page.
Any ideas would be appreciated.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Sherry Creech (4/6/06 11:31 AM) + / -
I have just installed an HP Officejet 5610 All-in-One. After hours with tech support, they tell me that the printer is fine, but it isn't interfacing correctly with my other software...mainly Microsoft Office. Often when I print a Word or an Excel document, only a portion will print. Sometimes the whole thing will print, but there is no consistency. I have tried highlighting a selection and printing and listing certain page numbers...same result. Help!


HP Officejet 7130xi all in one scanner failure by TLUVKIDS (4/6/06 5:40 PM) + / -
Wht can I do for my scanner failure? Can I purchase a new scanner and put in myself or do I need to go to a computer store tech?

Help me please if you can?
Tammy



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by HELP ME (4/8/06 10:13 PM) + / -
I HAVE A HUGE ASSIGNMENT DUE ON MONDAY AND I NEED TO REVIECE A FAX FROM MY FRIEND. IT IS NOT WORKING, EVERYTIME SHE TRYS, IT GOES STRAIGHT TO MY TELEPHONE THE THE ANSWERING MACHINE RECORDING PICKS UP. HOW CAN I FIX THIS PROBLEM!!! HELPP ME PLEASE AS SOON AS POSSIBLE IM BEGGING YOU!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (4/10/06 3:53 AM) + / -
HELP ME,
Change the receive mode to FAX or AUTO. It sounds like it is set to TEL or manual recieve.

Tammy,
This message is often caused by the underside of the scanner glass & mirrors in the scanner getting "fogged" There are instructions somewhere out there how to dissassemble & clean but not that easy if you are not technically minded.

Anonymous,

For driver downloads etc. Go to http://h10025.www1.hp.com/ewfrf/wc/siteHome
Select your language etc then go to support, drivers etc. Just follow the instructions



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Daniela...03 (4/10/06 5:33 PM) + / -
WE just bought a cartridge for my Hp 1350 all in one and all the lights are flashing and it wont print.. And it wont let my scan or anything
whats happening..?
and what the difference with refill and normal cartridge?..
will refill work..?




Thanks
Daniela


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Ashleigh (4/12/06 9:41 AM) + / -
I have a hp psc 2175 all-in-one printer scanner copier. Whenever I cut it on, it starts trying to scan, the scanner moves a little and then seems to get stuck and makes a noise. It wont print or do anything. I need help PLEASE!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by gus erickson (4/12/06 4:25 PM) + / -
Where can I find a parts manual for a 6110xi hp allinone.The little dohickey that hold the ink catridge in place broke.


Scanner noise (2175) at init phase by theoprint (edited 4/13/06 9:47 AM) + / -
At initialisation the scanner carriage makes a noise, when its back.
Figured out how to open te scanner. Found a link in this forum.
" how to clean the scanner glass"

"http://h10061.www1.hp.com/
ccsearch/search?ctry=us&lc=en&dlc=en&
mode=lz&method=prodFinder&pid=90810&spid=90809&pname=
HP+PSC+2175+All-in-One&opname=
HP+PSC+2175+All-in-One&pname_desc=
HP+PSC+2175+Printer%2FScanner%2FCopier&st=1&ptype=
consumer&stype=pn&qry=Q3068A++glass&iqry=&ctflag=&temp_hql=
s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2
Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&spname=
HP+PSC+2175+All-in-One&tmv=0&cqry=&uqry="

(Cut and paste the lines)

But after opening it, I can't figure out what causes this error.
Is there a "detection unit" that gives a sign that the scanner carriage is on its beginning position?

What to do? What cables / plugs?

Any help appreciated

Solved:
the secret for me was the white strip at back of the glass. I cleaned it. This white strip is detected by the scanner unit. If detected it holds (no more noise!!!)



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by rjl24 (edited 4/14/06 4:57 AM) + / -
Need a part, part number and service manual for my PSC 2110/ C8648a

which is the BLUE LATCH that holds the
# 57 color cartridge in place.

Latch has #57 on it.

Need part number and compatible part numbers also if possible.
And service manual for PSC 2110 if it is available.


Someone tinkled with my printer in my absence and broke the latch!

PSC 2110 will not operate without latch and cartridge in place.

PSC 2110 is a discontinued model.

Since the #57 cartridge is compatible with other printers, I presume the latch can come from HP parts suppliers or a printer
"junk yard" where parts might be cannablized from the following variety of probably no-longer working printers.

HP No.57 Colour Inkjet Cartridge / C6657A
Fits the following models of Hewlett Packard Inkjet printer:-

Photosmart Camera Accessory Printer 100 / 130
Photosmart 230 / 7000 Series
DeskJet 450 / 5550
PSC 2110 / 2510
Officesmart
OfficeJet 5510 / 4215

I suppose the latch holding the #57 cartridge will also be compatible.

Seeking part, part number, and tach / service manual and all the help I can get in obtaining the part to replace myself as professional repair costs may be as costly as a new printer.

I live abroad and could have my son in Atlanta forward part to me if I can obtain a person who can send the part.

Thanks,
Robert


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Anonymous (4/15/06 10:01 PM) + / -
I have been having the same problem with my PSC 2210. After countless hours trying different fixes, the first fix listed below worked!!!!

http://h10025.www1.hp.com

HP Scanjet Scanners - 'An Unexpected Internal Error Has Occurred' When Scanning from HP Director

Issue
'An Unexpected Internal Error' message displays after clicking Scan picture or image in the HP Director software.
Solutions
Solution one: Execute (double-click) the hpqdstcp.exe file

1.
Right-click Start, and then click Explore. The Windows Explorer window opens.
2.
Click C:, Program files, HP, Digital imaging, and then bin.
Or, click C:, Program files, Hewlett-Packard, Digital imaging, and then bin.
3.
Locate and then double-click hpqdstcp.exe. You will not see the file launch or install.
4.
Retry the scan from HP Director.

Solution two: Uninstall HP Image Zone software and the HP Photo & Imaging software
NOTE: Disconnect the Universal Serial Bus (USB) and power cables from the back of the scanner.

1.
Click Start, Settings, and then Control Panel.
On some computers, click Start and then Control Panel.
2.
Click Add/Remove Programs.
3.
One at a time, select all the HP Image Zone and Photo & Imaging software entries, and click Remove.
4.
Restart the computer if prompted to do so.
NOTE: If uninstalling an HP Scanjet 4070 scanner with Image Zone 4.0 or 4.1, you must run the patch "Update for problems with reinstallation of the HP Image Zone software" (COL9278.exe) to reinstall Image Zone. Click here to download the patch.

Solution three: Reinstall the scanner

1.
Install the scanner software by following the instructions included with the documentation that came with the product.
2.
Restart the computer if prompted to do so. Leave the software CD in the CD-ROM drive of the computer.
3.
After the computer restarts, plug the scanner power cable into the back of the scanner.
4.
Attach the USB cable to the back of the scanner.
5.
A New Hardware Found message should display.
6.
Finish installing the scanner.
NOTE: If this is a preloaded HP computer system with HP Image Zone 4.2.3, HP Memories Disc must be uninstalled prior to installing HP Image Zone 4.2.3 or an error message stating that "a previous version of Memories Disc software was found on your system" will display.




HP1610xi by lzerante (4/17/06 2:35 PM) + / -
hi i have a new Hp 1610xi all in one printer scanner copier, i saw a similar post but no resonse, every time i turn on the printer it says remove and check color cartridge, I can't cancel or fix the problem? please help me , i have a lot of printing to do ,


in advance, thank you very much for listening


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by bbarre (4/17/06 5:43 PM) + / -
I have the same problem with my hp 2410 - did you ever fix it?


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Metoo (4/17/06 8:04 PM) + / -
I have this same problem. When the HP All-In-One 2410 loses power while turned on the scanner light attempts to move forward and back to align itself then starts to move slowly step back until it reached the end and begins to create a clicking / grinding sound as it is already all the back to the far right of the printer. Power cycles of unplugging and replugging it back in don't always help. I have found it to be just dumb luck after keeping the power off for ~15 or longer that sometimes it will actually reset itself and stop moving back when it can tell that it is where it needs to be. If it doesn't see this "location" then it will just keep moving back until it hits the hard stop and keeps trying to move creating the awful sounds. Does anyone have a fix for this as the HP website didn't help as it said to send it in for repair. This has been happening ever since I purchased this unit and have had to even open up the glass to manually move the scanner to slide it as far to the left I could (playing with different distances until it works) in order to try to find the "sweet" spot to get the light to line up correctly when it gets near it's final move toward the right as will only move so far right before it stops. Does anyone have any button commands for a simple reset or any other ways to fix this issue?



Re: Re: Do u need Help? -HP All-in-One's(Officejet by Metoo (4/17/06 8:14 PM) +1 + / -
I have this same problem. When the HP All-In-One 2410 loses power while turned on the scanner light attempts to move forward and back to align itself then starts to move slowly step back until it reached the end and begins to create a clicking / grinding sound as it is already all the back to the far right of the printer. Power cycles of unplugging and replugging it back in don't always help. I have found it to be just dumb luck after keeping the power off for ~15 or longer that sometimes it will actually reset itself and stop moving back when it can tell that it is where it needs to be. If it doesn't see this "location" then it will just keep moving back until it hits the hard stop and keeps trying to move creating the awful sounds. Does anyone have a fix for this as the HP website didn't help as it said to send it in for repair. This has been happening ever since I purchased this unit and have had to even open up the glass to manually move the scanner to slide it as far to the left I could (playing with different distances until it works) in order to try to find the "sweet" spot to get the light to line up correctly when it gets near it's final move toward the right as will only move so far right before it stops. Does anyone have any button commands for a simple reset or any other ways to fix this issue?


Re: Re: Re: Do u need Help? -HP All-in-One's(Offic by Metoo (4/17/06 8:28 PM) + / -
I plan on trying this to clean the white strip under the glass to see if I can get the scanner to reset properly, even after power outages.

HP search "How to clean the scanner glass"

http://h10025.www1.hp.com

I'll try to report back to let you know if this works.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpd3 (4/18/06 5:51 AM) +3 + / -
I have a psc 950 all in one - will not scan
or copy "warming up" message stays on -
from what I am reading here it may be a bulb but
no aftermarket place to purchase one?
I have uninstalled/reinstalled latest drivers etc
reset etc -
prints fine
any suggestions? copy/scan has been used very
little since purchased - way under the 20,000
hours hp manual states as life of bulb
thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jvarga88 (edited 5/3/06 1:21 PM) -1 + / -
I have an HP d155xi that is just over 3 years old. All the lights on the front panel flash in unison, and the message on the LCD screen says, "Turn power off and on" repeatedly.

HP service on the phone had me do a semi-full reset to no avail. The ink cartridges and the print heads have recently been replaced. HP informs me that I have some kind of unidentifiable hardware problem. I also tried a partial reset and a full reset, with a no-go on both. The printer has always been connected via a jet direct card, and will exhibit the erroneous behavior whether connected to the network or not. The printer was also plugged into a UPS. Plugging it into the wall outlet directly did not resolve the problem


Does the d155xi issue sound familiar to anyone?


Thank you,
John



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by oli (4/21/06 11:22 AM) -1 + / -
I've replaced my colour cartridge on my Officejet K60 but it doesn't get further than printing the alignment page (with only 4 ticks) and claiming that it's failed. I can't print or copy. Help!


Officejet 7310 All-in-one by Tifjohnson (4/21/06 12:17 PM) +2 + / -
My Officejet 7310 will print fine, but I get error messages every time I try to copy, either from the document feeder or on the glass. First it will pull paper from the paper tray and put into place like it's going to print, then says "Out of Paper", i press OK, then it says "paper jam" I press OK, paper comes out like it should, then it pulls more paper up like it's going to copy, then says "paper size detected is not supported". I contacted HP for online support, after I had used the troubleshooting on HP's website and had no luck. The tech support was just as bad and told me to do the same things over again. Unplug, reset, check paper and tray, etc.

The other problem is the document feeder will not pull papers into scanner/copier. The roller isn't touching paper, I can reach in and push the roller down, but it still doesn't pull paper in. I have cleaned the rollers and nothing happens still.

Please help

Thanks

Tiffany


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Freda B (4/21/06 12:25 PM) + / -
I have an HP PSC 2410 PHOTOSMART ALL-IN-ONE and the underside of the glass is foggy with lines going down the glass. Is there a way to get underneath to clean the glass and blow out any build up.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by stevens (4/21/06 1:52 PM) + / -
I've been dealing with a HP officejet 5510. It prints and receives faxes just fine. The document scanning process that is required to scan, copy, or fax is not working. When the job is started, the status on the printer shows "scanning" or "copying," whichever job has been initiated. The printer just stops there. If using the software that came with the printer, you eventually get the following message when scanning. "The HP imaging device could not be initialized. An error has occurred communicating with the device. Make sure that the device's power cord and cable are properly attached and plugged in. Refer to HP service and support on the Web for more help with this error. The scanning software might be installed imiproperly, or there might be a device conflict." This happens even if you try to use the copy button on the printer itself.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (4/22/06 6:50 AM) +1 + / -
Yes I need help. My HP 5510v has an error 0xf0af8004 keeps flashing and I can not get my printer to do anything. Can you please help me by telling me how you fixed your printer.
Thank You for your time.
Shawn


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by PaulaL (4/27/06 8:01 AM) + / -
I have a 5110 HP Officejet All-In-One and I have lost my instructions. I got an error message saying to open the door fix the carriage jam and then press enter. I can't see that there is a carrige jam and I don't know how to fix it. I opened both the doors, looked to see if I could fix anything but I couldn't see there was a problem, closed the doors and pressed enter, nothing happened. I no nothing about printers. Can you help me?


How Do You Change The LCD Language Display? by InYourFaces (4/30/06 4:15 PM) + / -
I Have An All-In-One hp psc 750xi And Somehow My Little Sister Changed The printer's Language To Spanish.I'm Getting Soo Frustrated Trying To Change It Back To English,Please Help!!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Mitch Secondo (4/30/06 9:58 PM) + / -
I have an All-In-One HP 7110 Officejet that isn't used very often. Recently I tried to print or copy a document and the printed/copied document shows a lack of ink on the paper. I called HP and they said the machine needs to be replaced because of an "IDS (Ink Deposit System) failure. I have tried replacing the ink cartridges without success. Is there anything that you would suggest to fix this problem?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rbcopytech (5/1/06 12:30 PM) + / -
I have had a few people bring me a HP 7110 for 'Carriage Jam'. The problem is usually the same. Ink cartridges start moving to the left, make a grind noise, then scan to home- (this one) Display reads 'Align Print Cartridges' on pressing enter after a while machine goes into 'Carriage Jam'- I've gone to HP site and tried the reset proceedure and the rest- but whats the real deal- whats the defect- why does the problem go away after praying over it a bit-????


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (5/3/06 6:03 AM) + / -
I just chatted online with HP about this very same problem. Here was their answer:

1. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.

And it worked for mine believe it or not! Hope this helps!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by kevlyn (5/3/06 7:49 AM) +1 + / -
PSC 2110
Recently bought a new HP Pavilion DV5135nr.
Since then, my 2110 works except for the scanner.
I now get an error message that reads:

An unexpected internal error has occurred. Click OK to close the program, and then try one of the following:
-Restart the program.
-Restart the PC and then try again.
-Reinstall the HP photo & Imaging Software and try again.

I took laptop and printer to Best Buy, and they tried to re-installing twice. And they told me I need a new printer.

I called HP and they told me to get a new printer.

Why would this error come now with a different HP laptop?
What else could it be?
I liked this printer, and don't want to buy a new one with a laptop every 2 1/2 years.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (5/7/06 9:55 AM) + / -
I have a 4110 all in one and it says cycle power. I have turned it off and on and it still says the same thing. How can I solve this problem?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Rose Nelson (5/7/06 11:34 AM) + / -
The glass on the printer is foggy and needs to be cleaned. Need instructions how to disassemble it. HP psc 2175.
Thank you,
Rose


i this items very urgent by kellyjones (5/7/06 5:01 PM) + / -
Dear sale,

Kindly give me the unit price of below product,i have an order for it.

Product:????
Reply ASAP, and give me your payment option although i want to pay through my credit card.

here re the items i need ......it very urgent, im on a project



HP Ink Jet
>
> 1)C6625A (coloured)
>
> 2)78A "
>
> 3)23D "
>
> 4)95A "
>
> 5)22A "
>
> 6)57A "
>
> 7)94A (Black)
>
> 8)15A "
>
> 9)45A "
>





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by moe (5/7/06 5:38 PM) + / -
Oh boy, a big order! I'm so excited. Let me guess. You are from Nigeria, sending this from a coffee shop since you couldn't possibly afford a computer. You really don't care what the per unit cost is as it's not your credit card anyway.
What do you take us for, stupid? We get these orders all the time. Sometimes for fun, I'll take the retail price and add 50%. That poses no problem, "send it FedEx Next Day" they email back. LOL. Please go away. American companies aren't as stupid as you might think. I'd tell you to get a job, but why would you want to work for $1 a day. I guess the 419 scams don't work anymore since they seem to have petered out in favor of these buying merchandise with stolen credit card scams. Where were you going to sell your "free" cartridges in Nigeria? Do they have a Nigerian eBay?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by mtotowamungu (5/8/06 6:36 AM) + / -
HP Office jet G55 copy function failure rest okay
I can Print & scan but both black and white and colour copy options have failed suddenly,nothing was changed. Using Windows XP,although copy is an independant stand alone function, Scanner light comes on , even printing noises , but the paper is ejected plain . Both colour ink and black inks are okay as the document printing is okay I have check this. END



Re: Re: Do u need Help? -HP All-in-One's(Officejet by jasonmoe (5/8/06 10:59 AM) + / -
did you ever get this fixed


Re: Re: Can't scan on HP-1110 PSC AFTER XP UPGRADE by Anonymous (5/8/06 12:45 PM) + / -
I can't scan from my HP-1110 PSC after upgrading from Windows 2000 to Windows XP. PLEASE HELP! I use scanner alot. WHAT DO I DO TO GET 1110 to scan?

Thanks
Wade

wadetsmith32@yahoo.com


Re: d135 scanner failure error by peter68 (5/8/06 10:14 PM) + / -
Forum works. Found a recommendation based on too many items plugged into a single outlet. Eliminated a couple of cords and voila, error vanished and scanner is working fine. Went through the entire thread but found what I needed. Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Nubis (5/10/06 11:24 AM) + / -
Hi, I have an Officejet 7130xi (all-in-one). Recently this error message displayed, "Supply Expired". I replaced both blk and color cartridges thinking it would resolve the problem, but it didn't. I read on some of the posts about cleaning printheads with windex or something. I'm not sure how to clean printheads properly without damaging them and how to remove that error message (supply expired). Help!!! -Nubis-


Faxing with long distance access number by Anonymous (5/10/06 3:40 PM) + / -
With my hp 5610, when I want to fax long distance, I hit the speed dial with my long distance access number and then hit the redial/pause key 3 times (which puts in 3 dashes) then the long distance number I want to fax to, and then 3 dashes again followed by the access code for my service.
I then press the start key and my fax goes thru.



Re: Re: Re: Do u need Help? -HP All-in-One's(Offic by bogrollben (5/11/06 1:54 AM) + / -
WOW! I've been having this same problem for 6 months and nothing worked. It was giving me exactly the same error: "System Error: The document cannot be printed due to a system error". Then I turned off the DEP just like you said and it works!

This is fantastic advice! Thank you so much!




New GLASS Assembly???- HP 2410 all-in-one by MrGlass (edited 5/12/06 2:42 PM) + / -
The glass for my HP psc 2410 PHOTOSMART all-in-one is scratched. I would like to replace the glass. I checked HP's Parts web site and I also telephoned but THEY NO LONGER CARRY PARTS for my particular HP all-in-one model. HP cust.service gave me the web address of a place called Laser Pros; but from what I can tell Laser Pros too do not carry parts for my particular HP model.

WHERE can I purchase a new GLASS ASSEMBLY, for my HP psc 2410 PHOTOSMART all-in-one (please include web address and phone number)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by misdomd (5/12/06 6:29 PM) +2 + / -
My HP PSC 2110 All-in-One make a loud clicking noise when you turn it on. Its coming from the scan bar trying to move to the home position. It does this until a "Scanner Failure, turn off the power and back on" message appears. Have you seen this problem? How can I get the cover off on the side with the buttons? Is the a repair manual for this device?
Thanks, Danny M


Re: HP1610xi by Anonymous (5/14/06 10:44 AM) + / -
Hello:

I've gone through the same consternation. The thought occurred to me that I downloaded the latest update of HP Printer Software a day or two before my problem occurred. I wonder if anyone else did the same and developed the same problem?

BR

Ron B


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (5/15/06 7:08 AM) + / -
I'm running XP SP2 as well - and I'm certain the option to change to grayscale was present before! I suspect that some wonderful auto-update has 'upgraded' the feature out of existence...

May re-load the driver and try again...



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by summers74 (5/16/06 3:37 PM) + / -
I am having several problems with my printer. It's an HP Officejet 6110 all-in-one. The pictures are very blurry and hazy. The ink is bleeding onto the pictures. The printer keeps reading,that the ink cartridge is jammed. Last but not least, my pictures are off centered and out of original frame size. I've emailed HP numerous times. But have not received any response. To say the least, they have not been one bit of help. I am very frustrated at this point. Any suggestions? Any response or reply would be greatly appreciated. Thanks, I hope to hear from you soon.




Sincerely,
Summer


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jwchessell (5/17/06 11:28 AM) + / -
I have an HP 2410 Photosmart 4-in-1. I want to use a calling card to send faxes. I understand how to program the calling card number in to the speed-dial function. Also, I understand how to use hyphens "-" to add two-to-three second pauses so that the speed-dial will match the prompts on the calling card program.

However, speed-dial entries have a maximum of "X" characters, which is not giving me enough time when I'm trying to send a fax to a machine that picks up after 4 rings. Two rings works, but four rings requires an additional 15 to 20 seconds of "wait-time," and there are not enough characters available in the speed-dial entries to use the required number of hyphens.

HOWEVER: Other characters are available, besides the hyphen. The machine advises that the asterisk *, left-hand parenthesis (, right-hand parenthesis ), plus-sign +, W and R are also available to be inserted into the speed-dial fax telephone number, in addition to the hyphen.

WHAT DO THESE ADDITIONAL CHARACTERS * ( ) + W R accomplish, if included in the speed-dial telephone number? No one can tell me. I've been exchanging e-mails for four days with HP Customer Support, and so far they haven't even addressed the question directly. It's like we're speaking two different languages, which in fact we are, notwithstanding that they're both English.

Anyone? Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jennic0439 (5/21/06 6:10 PM) + / -
how the heck to you manually reset the hp1210 ink cartridge after refilling. I don't have any others to put in that it won't recognize. (tried all that with the tape) YIKES!


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by CharlesParker (5/21/06 6:57 PM) + / -
I have the same problem. It will print just fine but will not scan. Any Ideas??


Hp psc 2110 by Jethroww (5/21/06 7:22 PM) -1 + / -
Hi everyone. I would appreciate some help with my hp psc 2110.
The problem I am haveing is eveytime I start it up
I get the following message. "Open door. Clean
cartridge jam,and then press enter." The encoder
strip came off and I have put it back on if that
might be related to this problem? I also have put
2 new cartidges in and no change to the problem.
Thanks Jethroww


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by neaner (5/21/06 7:49 PM) + / -
I have a HP G85 all in one. I have fixed the leaking problem, but now I am having paper jams. It is tearing the paper like a flag is stuck. Disassembly has gave me no hints. I figure I have something out of whack when I put it back together. Maybe someone can direct me to a diagram of the flags in this printer. HELP PLEASE!!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Ron Halpen (5/21/06 10:40 PM) + / -
Hello, I have a slight problem can anyone tell me how to get a start-up disk for my hp psc 2175 all-in-one printer.Its the disk that you get with the printer when you buy the printer new and you need it to help it get connected to the computer.If anybody knows what to do could you please e-mail me ,thank-you anyone,my name is Ron...........................


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by CrazyChris (5/27/06 5:49 AM) + / -
I have an HP 2410 All in one, for some reason when I turn on the printer, it keeps shutting down and restarting itself over and over again for about 15 mins. it will show the hourglass then power off, then come back on then power off again. not sure if anyone else has had this issue but pleaseeee help me. Thanks in advance!

Chris


HP2410 all-in-one no power after paper jam by ktss (5/30/06 8:40 AM) +2 + / -
The printer turned off during a paper jam; the jam is all cleared, but there is no power to the machine. Is there a fuse or fuse-like protector that can be re-set? Or any other advice. I'll even take commiseration. THX


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (5/31/06 7:08 PM) + / -
I have an hp officejet 4110 all-in-one. It has worked fine up until a few weeks ago. Now I can not get it to work at all, with my laptop. I uninstalled it and reinstalled it. It said the installation was complete, but there are no files for it and it does not show up in control panel. I know the printer works, I used it this morning with another computer. Any help would be appriciated.
Thanks!


HP-2175 calibration by nance14 (6/1/06 10:16 AM) +1 + / -
I have a PANTONE® Huey, and love it. Any way to calibrate my HP 2175 all-in-one to make the Pantone colors match my monitor?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by efxpert (6/1/06 4:28 PM) + / -
Hi all,
I have figured out that about 90% of all problems like "install cartridge" or "out of date" an such is caused by the company making sure you can't use your print cartridge past a certain date or a refill it to save a couple of bux. The fix is to remove the battery. This will defeat many of those problems. But, in my case, I can't find the battery. Some are easier to get at then others. So, if anyone knows where this critter is and how to get to it on a HP 6110 I would sure appreciate a shout.
Ken efxpert@aol.com


HP PSC750 scanner issue by cyberazi (6/1/06 6:31 PM) + / -
hi i'm having problems with the scanner portion of this printer(HP PSC750).
it seems that it wont scan giving "scanner failure" message..
the scanner light will only like move 1cm from the side. Also every time i try to startup the scanner the LCD indicator says "warming up". Can anybody explain how do i fix this coz if the scnanner is gone i cant install new cartridges and align them since the scanner is needed to align the print cartridges


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/2/06 2:47 PM) + / -
Right margin cut off when trying to print pages from http://agora.qc.ca. I dont know if the problem is my HP 1410 All in One or my browser MS Internet Xplorer. The HP self-test comes out ok. Any help will be apreciated.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/3/06 11:30 PM) + / -
After doing the #9 reset on K80 the printer become K60 !!!

How can I bring it back to be K80 ?

BTW: the reason that I did the reset is a "scanner failure" that disables the printer from printing. It continue to have the same error in K60 "mode".




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/5/06 4:49 PM) + / -
Hi there,
I have an HP 6210xi all-in-one. I am getting a "paper jam" message yet I have cleared the jam. The message is not clearing and when I feed a new piece of paper in it takes it into the print and then it jams again. I have followed all procedures for clearing from the back and cleaning the rollers. I can't think of anything else to try. do you have any ideas?
Thank you.
Chandra


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Garybc (6/5/06 4:56 PM) + / -
I have the HP 2210 all-in-one.
The copy,Fax,scan, and photocard buttons all blink at the same time when the machine is powered on.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Wild Bill (6/7/06 10:38 AM) + / -
I have an HP K60 that gives the message "Scanner Failure turn the machine off and then turn it on again" when I try to fax. After turing the machine off and back on and then trying to fax, the same message appears. Any suggestions? Thank you!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Sónia Sousa (6/7/06 2:52 PM) +2 + / -
Hi, I have the HP psc 2115 all-in-one. Every time I turn it on, the bulb of the scanner starts to move as if it is scanning and, after a while (2 or 3 seconds), it starts to make a huge noise as if it was stuck. I can't print, I can't scan, I can't do anything!!! Does any one have the same problem??? (sorry for my English, I'm Portuguese!!)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by carpe_annum (6/8/06 7:33 AM) + / -
Hi,

My HP 5510 all-in-one (which I got as a free replacement to an earlier model that also broke) no longer works - for a while, it would print sheets but not let go of the last quarter inch of paper. I'd have to tug on it to get it to come out. No amount of rebooting, etc., had any effect. Now it just claims that there is a paper feed error and won't do anything. I've given up and reinstalled an older Epson printer but before I consign the HP to the trash heap, I thought I'd try this forum. Any suggestions would be appreciated.

Thanks,
Linda


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (6/8/06 10:15 AM) + / -
Hello everyone.
I have an HP 4100. I bought it as new. , but now I get a paper jam message but there is no paper jam. It keeps flashing paper jam error, and it wont do anything else. If anyone have any idea how to fix this problem i will appreciate it. Thank you so much in advance.
Peter


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by kellerr (6/8/06 6:21 PM) +1 + / -
I have a 5510 all in one.It has an error message OxfOaf8004 a'0a'

I tried the recommended remove of cartridges, no help. Is this thing fried? I can fix most anything. Can somebody point me to a parts diagram and advice on what the cause might be? Could lightning have damaged the machine when it was turned off? We have had some power outages. Any help appreciated.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/9/06 10:55 PM) + / -
I'm having the same problem with an HP 1350 All-in-One. It's driving me crazy! I have tried EVERYTHING to fix the problem, including buying updated software, installing the latest drivers & experimenting with settings. It doesn't matter what program I'm using, when I try to print a landscape page, it cuts off the righthand margin. If anyone has the answer I would really appreciate your help!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (6/10/06 5:40 AM) + / -
Hi,
I'm doing lots of copying using coloured paper at the moment on my HP photosmart 2710. With most colours (generally pastels), things are going ok. However, for bold colours like a strong blue or green, the printer says that the printer is out of paper. I press ok, and then it claims to have a paper jam. I press ok again and the paper feeds through. Finally, I recycle the piece of paper into the printer and it claims that the paper is of incorrent dimensions (which is certainly NOT the case - it's A4). I've tested this with many colours, in differing circumstances, and my 2710 simply won't accept certain boldly-coloured papers for copying.

I have no problem printing with these coloured papers, just with copying. Any insights would be greatly appreciated.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/10/06 9:13 AM) + / -
My CD to install my driver for my office jet 7110 printer does not work. I had to put in a new hard drive and when I did that I could not get my printer to work. It says I downloaded it, but when I click on printer it does not show up so therefore I cannot print anything.


OfficeJet K80 become K60 by Sitnik (6/10/06 5:22 PM) + / -
After doing the power-on while holding the "#" and "9" (full reset) on K80 the printer become K60 !!!

How can I bring it back to be K80 ?

Thanks?



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (6/10/06 7:58 PM) + / -
If you're using XP software you can't use the disk that came with the 7110. XP has the software for it so just add a printer through control panel.


HP Officejet 7130 Bad Print Heads by timiecox (6/11/06 7:03 PM) + / -
When I press Menu 7 and 3 I get the message that the print heads need replacing. However, I can turn the printer off and back on and press them again and it goes ahead and does the allignment. I calibrate the collor and it gives me the calibration page and tells me to choose the number that best matches the gray in the background ... well, they all look the same so that none of them match.

Any ideas would be appreciated.

Tim Cox


Pleae help on hp officejet 4215xi all-in-one by Anonymous (6/12/06 6:56 PM) +9 + / -
I have an hp officejet 4215xi al-in-one. I got a problem with it. The error message says "Error: Right cartridge is incorrect." The exclamation mark right to the "On" button keeps flashing. I tried to take off the right cartridge and reinstall it, and then turned it off and restarted it. All those did not work. Any help is highly appreciated.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by CoolBreeze (6/14/06 10:11 AM) + / -
I have the Hp psc 1350 all in one. When I try to print something it makes a clicking noise in the back of the printer & then I get a Check Paper Error on the Panel. No paper gets fed. I've checked & cleaned the Rollers, checked for pieces of paper that might have been stuck & found nothing. It seems to be coming from one of the gears in the back that is part of the slider for the Cartridges. Does anybody have an idea what could be causing this and how to fix it? I'm using WinXp Professional.

Thanks in Advance
Hector


Drivers for HP psc 2410 using Samba on Linux by mjglewis (6/18/06 7:43 AM) +2 + / -
Hi,

I have just moved my HP psc 2410 photosmart over from my main Windows XP desktop computer to a Linux server, running CUPS / hplib as a print spooler and sharing the printer to Windows machines using Samba.

The problem with this is that the Samba server cannot download the drivers to Windows machines, and there is no 'separate' driver available for the psc 2410 in Windows XP. I followed the instructions on the HP website, where you are recommended to install the Deskjet 990c driver. This worked OK, but the resolution was limited.

Fiddling around with the printer properties, I realised it was possible to select a different driver for the printer once it was already installed; because I already had installed the Windows drivers, I was able to select this from a list. At once, I was able to use the correct settings applet and choose from the full set of resolutions.

Hooray, I thought: but now I realise that, every time I log in to the Windows machine, the HP driver install program runs and copies some stuff. This is irritating, and seems to take up extra disc space each time it runs. Is there anyway to stop this from popping up but still keep the "right" driver for my networked printer?

Thanks in advance for any suggestions!
Mike


Do u need Help? -HP All-in-One's(Officejet,Psc's) by remax assistant (6/20/06 1:41 PM) +1 + / -
I have an hp psc 2210 all in one printer..and its been great except now its making this horrendous noise as the carriage gets stuck and I jump 10 feet above my desk. I am not sure how to clear it..I open and shut the top, I push the enter button and then it happens again after a few prints..I HATE the noise, I'm ready to throw this thing out the window and I just don't know how to proceed..I'm afraid to call someone to come in to look at it and have it cost as much as replacing the whole thing..got any ideas? please? thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by hpwizard (edited 6/21/06 6:10 AM) + / -
REMAX ASSISTANT,
Try lubing the carriage rail/bar, sounds like it may be dry or gunged. Use something like WD-40 or 3-in-1, nothing too thick as this will increase the prob.
Hope this saves your nerves!
Dazz UK
*SOZ Moe, You can delete one of these!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by papabear (6/21/06 6:05 AM) + / -
hp7100 attached using usb cable to xp box. Black text is not really black..skewed,,almost a dark burgundy. I have used "patch" routing twice..no help. I have uninstalled and reinstalled driver,,,no help..
Any ideas?


Printing without color on HP by XionPH (6/22/06 10:44 AM) + / -
I have an HP officejet 6210. I have a color cartrige that it keeps telling me to check and insert. I have done this many times, and have bassically concluded that there is no ink, which is fine because we dont use color to print. My problem is, I dont want to have to buy a color cartridge to continue printing in black and white. What I'm wondering is if there is some way I can force the machine to print without the color, or if I can trick it into thinking that the cartridge is fine. Any help is greatly appreciated.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (6/23/06 4:42 AM) + / -
Hey! i just got this probelm yesterday too! i was in the middle of printing something and i accidentally deleted that thing. This stopped the printing and my printer started actingall weird. The que for pending documents has that document and it wont delete or cancel. Its just stuck there. I've tried rebooting, unplugging the wires, and even banging the printer. Nothing seems to work...please if you have found a solution give me a email?

Thanks in advance.

Carol


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by T (6/26/06 2:44 AM) + / -
I currently have the HP Officejet 6210 All-in-One printer, My Toshiba lap-top will not recognize this printer. Where do I go on the WWW to download the driver for this particular printer??


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Natalie (6/26/06 4:14 AM) + / -
Hi I hope I am in the right spot I have a 1315 when I print photos it allways chops it off. In the preview it shows the whole photo but when it prints out it chops off any hints I am desperate.Thanks


Re: Re: HP1610xi by Anonymous (6/28/06 2:48 PM) + / -
Hi, my 1610xi is telling me i have wrong cartridge can the problem be related to yours? did you get any help from this forum. Mike


Help with a HP 2175 Printer/Scanner/Copier by temp4spam (6/28/06 6:42 PM) + / -
HP 2175, printer/scanner/copier

I replaced my black ink cartridge #56 with the same HP replacement as always, pressed "enter" to align and since then it won't realign. I haven't done anything different than usual, yet I keep getting an error message saying it cannot complete alignment. It prints the "black" ink alignment and begins the color, then aborts half way through. Any suggestions?



Can Not Receive Faxes HP Office Jet G85 by John LK (6/29/06 10:35 AM) + / -
My problem is receiving faxes from my HP Office Jet G85. I did follow the trouble shooting advice from HP and that didn't work and then HP recommended that I take the unit to their service center. I expect that this service charge will probably exceed the value of the machine. If others have the same problem I expect that HP has sold a defective product and hopefully a class action lawsuit may provide relief. But in the meantime if anyone has encountered the same problem and found a solution please share it.

John


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Gurvir Singh (GS) (6/30/06 7:30 AM) + / -
Good Piece of information!

HP officejet 5610 is a mess anybody bought it recently can return it do it a very wise decision. The printer on this machine will not print correctly from any document, is it shows it is cutting information. Sucks up ink like hell you will need to keep extra ink on hand even if you lower the darkness to reduce use of ink. Faxing run excellent on regular phone only, if you plan to get VoIP service faxing will be a issue no matter what you do. Make changes in the setup menu it will suck it up and you have to keep on reseting it again and again. Scaning quality is ok not very great but on lover resolution and can save files easily but file size will be in MB's where other OCR softwares will bring the same file size in KB's. If you do a lot of scanning this not the right machine anything you scan with the highest resolution 19200 will go minimum over 107GB file size.

I talked to HP about it they said they do not guarantee any software issue's besides drivers only and suggested me to buy other OCR software. I tried that as well the issue is not only in their software but also in the driver. I called them back the support representative offered me an upgrade I said ok as long as you gaurantee that it will not do all this mess again. The guy said let me transfer you to my manager she took the info and said some one from the replacement department or some account manager will call you. I got the call next day but the guy was giving me the refurbished machine 7000 series for $20.00 less than the retail price + S+H. I refused and told him that I have replacement plan from Officedepot were I bought it I will go their and get my money.

HP use to make some good products in the past but now days you buy anything HP its a mess. I also bought a HP laptop that had plug n play network card and it did not work for me I was on the phone with HP tech support for 6 hrs continously for 2 days and then I returned that laptop. Their people will be very polite but at last they will come to the same like other companies comapny policy you should have researched before you bought it.

any questions feel free to drop me a line!


Officejet, G85xi by Anonymous (6/30/06 11:34 AM) + / -
The printing mechanism is not printing (printer head ?) Can I obtain a new head and replace it myself.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/5/06 6:58 AM) + / -
My HP Officejet 5510 as started presenting an Error 0xf0af8004 on startup.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by TAGGG (7/5/06 7:48 AM) + / -
I have a HP K60 Office Jet and currently the console lights are flickering rapidly and it tells me to turn machine off and then on. However, on doing so, lights continue to flicker and printer does not operate. Also there is error message c00f0401.

This problem occurred after a lightning storm. And while unit is plugged in, I will turn it off and mysteriously it will turn itself back on after a few minutes (10 min)

What does error code c00f0401 mean?

Thanks, TAGGG


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/6/06 7:23 AM) + / -
Try these links, they are for different printers but they might give you some ideas to try. Good luck, I hope you solve your problem.



http://forums1.itrc.hp.com



http://forums1.itrc.hp.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Rica (7/6/06 7:28 AM) + / -
To 5510: Try this link. Maybe it will help.

http://h10025.www1.hp.com


Re: Officejet, G85xi by Rica (7/6/06 7:58 AM) + / -
See if this will help you, I'm not sure if it is the right one though, just make sure of that. Good luck.

http://www.superwarehouse.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/6/06 7:58 AM) + / -
I recently switched phone service to Vonage.Everything is great but now my HP V40 fax/printer/scanner will not send faxes.The Vonage folks tell me that I need to reset the BAUD,resolution and disable the ECM.How does one reset the BAUD and acctually KNOW that it is reset to the new rate?

Greg


v40 by Rica (edited 7/6/06 9:31 AM) + / -
Try this link if you need help with the ECM.
Sorry haven't found anything about the BAUD yet, I'll keep looking. Good luck.

http://h10025.www1.hp.com


BEFORE YOU TYPE YOUR PROBLEM IN THIS FORUM..... by dantheman (7/8/06 4:36 PM) + / -
To everyone posting here, note that the original poster "profiler_hp" has not responded for over a year. This is a dead forum.


Re: BEFORE YOU TYPE YOUR PROBLEM IN THIS FORUM..... by moe (7/9/06 10:56 AM) + / -
Do you actually think anyone reads these threads? There are a couple of generic printer threads besides this one that approach 1,000 posts with no replies. Doesn't stop anyone from posting to them. I leave those up for the posters who lack the intelligence to start their own threads. They're incapable of being helped and would just waste the time of the volunteer forum techs. I've wasted quite a bit of time on some of them who just can't quite comprehend which end of a printer is up.


Re: HP1610xi by Anonymous (7/12/06 12:03 PM) + / -
This post is so old you probably tossed the printer out the window months ago, but to answer your question, I had the same problem and solved it by removing the cartridge and wiping the contacts with a camera lens cleaning cloth (you know, the contacts hp insists are not to be touched) This happened to me twice and both times it worked. go figure.


Re: HP PSC 1610 by Anonymous (7/12/06 12:08 PM) + / -
I have the same issue - did you ever get an answer?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by machaty (7/12/06 12:19 PM) + / -
Help.
After I changed the black ink, my printer 4110 failed to align.
U know, to align
1) print the alignment page
2) scan this page.

My printer failed to scan this alignment page.
printer shows just "can't detect this page"

So,,,, What can I do?




Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/13/06 11:58 PM) + / -
Hi, I have the same problem with my psc 2175, too. Did you get any usefull response to get your printer working again? If this is the case, could you send me those messages? Would be very nice.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by henpicker9 (7/14/06 3:36 PM) + / -
yes i lost my cd to my hp psc 1210 all in one and don't know how to reload it in machine as of now can't use my hp printer scanner copier, evelyne rsvp


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by ~Kayla~ (7/15/06 12:35 PM) + / -
I have an HP PSC 1350. I replaced a cartridge, it works fine but it prints an alignment page every time I print a document. How do I stop this?


Thanks.


HP All-in-One's 4100 series black and white issue by djm (7/19/06 2:13 PM) + / -
I have an hp all in one 4110 which installs itself as 4100 series, now i want to default it to only print in black and white or grayscale as it were, to do that on this printer the only option is to go to hp toolbox (crap) and select instead of 2 ink cartridges you are supposed to select one black cartridge which is fine cept that as soon as i close the dialogue box and try to print something such as test page or whatever it prints in color and then i go to check the setting and it reverted itself back to 2 ink cartidges, i know there are two places to specify options on a printer ---printer defaults and printer preferences--- i have done it in both places at the same time and everywhich other way but it still wont stop--- i submit a link in which someone says that hp removed the option for black and white prints to sell more ink but i think he's just having the same problem i have or else the web would have a ton of complaints on this issue

http://reviews.cnet.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/19/06 6:25 PM) + / -
Hey,

I am having the same problem, did you ever find out a solution?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/19/06 6:28 PM) + / -
Hey,

I am having the same problem, did you ever find out a solution?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/20/06 9:57 PM) + / -
I am having same problem installing cartridge. Were you able to solve this problem and how?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/21/06 4:32 PM) + / -
I am having trouble taking out cartridges from my HP 7210. Seems like there is a part which is in the way. I saw this proble posted by someone else, too. Any solution?


Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (7/23/06 10:10 AM) +1 + / -
I have the exact same problem with my HP 2410 xi. This has typically happended after a power interruption and usually, after unplugging the power cord and letting the printer sit for a day or two, it would work again. Not the last time we had a power outage though. It goes through the loud clicking sound process and then just sits there with the hour glass showing on the screen. The computer does recognize the printer but is unable to print to the printer, producing an error code.

It is interesting to note that this is a problem for others and it makes me wonder how many more people out there have this problem and if it's a factory defect HP knows about and simply is trying to ignore.

Anyone else with this problem out there?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Dana Vitulli (7/23/06 11:06 AM) + / -
I have a hp officejet d135. The fax suddenly stopped sending and receiving. It says "no answer" and never communicates with the other fax. HP recommended I replace the fax module kit but they've discontinued the part. Any suggestions? HP didn't have any suggestions other than buy a new machine. Everything else works perfect. HELP!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Gr8shott (7/26/06 4:32 PM) + / -
Does anyone know where that battery is for the HP6110xi? I've looked and uplugged a small cable from a circuit board on the left side, but it didn't do the trick. A while back the same error, "Remove and check cartridges", plagued me, but I was able to bypass the black cartridge by hitting some buttons, (which I have since forgotten). I can't seem to locate that procedure...dang! Anyway, any help would be GREATLY appreciated!


Re: Re: Do u need Help? -HP All-in-One's(Officejet by xx (7/28/06 1:05 AM) + / -
You can take a look at the bottom, on the right hand side of the printer you will see a gear. Just move and it that piece will slide down.


Re: PSC 2410 All-In-One by Pegzz (7/31/06 7:13 AM) + / -
Hi,
I have a HP PSC 2410 that when plugged into the wall the LCD screen shows a hour glass and the power light blinks on and off and the printer makes a noise but will not respond beyond this point. I uninstalled and reinstalled the software, unplugged anre replugged, booted and rebooted. Anyone have any suggestions.
Thanks



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by No Longer Printing (7/31/06 12:36 PM) + / -
Actually, I switched the auto document feeder with the one on my old d145, & now it does print. However, it feeds in crooked -- seems like only 1 side grabs and pulls the paper in. Guess that's what caused the original paper jam that brought me into the picture...

ANY suggestions would keep me from throwing both machines away.


Re: Resolving HOUR GLASS issue on hp 2410 or scann by playah (8/1/06 1:55 PM) +1 + / -

I had to read through a crapload of Q's and replies w/a bunch of ppl w/similar problems.
This procedure worked for me,your the king.
Thanks for posting this


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Monique (8/2/06 6:56 PM) + / -
Hi i have a hp office jey v40 printer everytime i try to print this crunching nosie starts and pulls the paper and releases it blank and the printer says open ddor clear carriage jame and then press enter ..i dont know what to do p;eae help me thnk u


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/2/06 7:18 PM) + / -
I have an HP Office jet 6210 All-in-One up until a couple of days ago. My fax was working just fine I was sending and receiving fax's, and now for some reason it has stopped working everything else still does and I can't figure it out. In the pasted I would just run the instillation CD and everything would go back to normal this time it's not happening what happened.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/3/06 12:58 PM) + / -
Thanking you in advance for your hopeful help with this. I have an HP officejet 4110. It has been working fine, but today I went to make a copy and it is showing a "Scanner Failure" message. It tells me to power off and then on again, but this isn't solving the problem. I uninstalled and then reinstalled the software, but problem still exists. I've unplugged at the wall, checked cable connections, restarted my computer (though I don't think that ties in with the copy function), checked the HP troubleshooting tips - - all to no avail. If you can, please send help!


PSC1215 refusing to switch on amongst other things by blackwid0w (8/3/06 2:02 PM) + / -
Oh please, oh please, oh please let there be someone out there who can save my sanity.
I have a PSC1215 and it is driving me mad!
I have had it just over a year (ain't that always the way?) and am running Windows '98.

For a while every so often the icon in the system tray switches to the yellow warning triangle and tries to tell me it is disconnected. It isn't, it is lying - why?
To fix this, I used to switch the printer off by the button on its console, count to 10 and switch it back on. A few seconds later and the triangle would go away and it would then allow me to print.
A few days ago this method stopped working for me in as much as if I pressed the off switch, it then would not switch back on again. The new method for getting it to work meant I either unplugged it at the mains or at the back of the printer and plugged it back in again.
As of today this no longer works either. I pull out the plug, replace it, the flashing lights flash to make me believe that maybe this time it will work and then it promptly turns itself back off again.
Can anyone help me get it going again?

As an extra annoyance, a recent Microsoft update (ActiveX/DirectX - something with an 'X' in anyway if you'll excuse my ignorance) stopped the scanner from working properly. If anyone can help with that (providing I can get the swine to switch on ever again).

Thanking you in advance

Carol


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by PSR (8/6/06 1:06 PM) + / -
I just bought an HP Officejet 5610 All-in-One, replacing an older all-in-one psc2110 that had the "clicking/grinding noise" problem. (Scanner arm kept going past the edge, and even cleaning the underside of the glass per instructions here -- thanks folks! -- eventually failed to fix it.)

The 5610 installed fine, and I tested all the different functionalities including scanning. All fine. But now a day later it is popping up a window saying it needs to do an install for product Scan. If I keep the installation CD in the CD drive this seems to be ok, in that it finds what it wants to there whenever it wants to find it. But why does it keep needing to do an install of Scan over and over again, and is there any way to stop it from doing so?

Thanks,

P



Re: Do u need Help? -HP All-in-One's(Officejet,Psc by anwa123 (8/7/06 9:52 AM) + / -
Hello, I have a HP officejet 7110. Two things messing up with it. When I tried to print, the paper goes all the way in and out, with nothing printed on it, and then tells me there is a paper jam. The paper comes all the way out, except the latches that hold the paper up on the printer don't release, but the paper is all the way out. Before this problem, the color ink refused to print, even with a new ink cartridge and cleanings of the cartridge/nozzle through the menues in the computer. Any help please thank you soo much.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/7/06 10:15 PM) + / -
Hi;

When I use the copy component of my HP 6210 the copy starts out in solid print but tapers to being unlegible. Why?

Thank you!


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (8/7/06 11:51 PM) + / -
G'day...to reset the Hp PSC 1210 you must do as below.

.Disconnect printer from PC
.Remove power plug from wall socket
.Replace power plug in wall socket
.As soon as printer lights start flashing, hold down the 'On\Resume' button and the Orange 'Cancel' button at the same time for a few seconds.

This will clear any stored data, and reset the printer to it's factory default settings.

This is very useful when you need to reset the ink levels after re-filling and re-using the same ink cartridges.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by pttcarol (8/11/06 4:24 PM) +1 + / -
I have an HP All-in-One series 2410. This the 2nd time this has happened. First time, HP had me return the unit and replaced it. The printer carriage is stalled. Anyone out there have this problem, and a solution.

Thanx


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (8/12/06 10:04 PM) + / -
Hello,

Did you ever get the printer to work, I am having the same problem as you did with the printer not connecting.

Please help me... PALGlory

thanks in advance for any assistance you can provide.

I've so far been unable to install my new HP PSC 2410 on my Dell Dimension PC. Initially, it was unable to detect the printer, either through software installation or when I tried to manually add a printer. Now after 15+ installs/uninstalls, it will usually detect the printer but still fail to communicate long enough to install.

Here's a quick breakdown of what I've tried so far:

USB cable is new & working
USB ports are enabled & working
Other functions of the printer (copying, etc. work)
Disabled virus protection during install
Verified peripheral configuration in BIOS is set to Bi-Directional
Did all the HP online troubleshooting & did online chat 3 x with HP...they have nothing useful to add.

It's not a problem with the printer itself...I tried to install another HP all-in-one on it and had exactly the same problem. Any ideas what could be causing this issue?

Thanks for your help!



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Janne (8/15/06 12:39 PM) + / -
Hi,
I have an hp psc 2175 all-in-one and the scanner does not work. Everytime I try to scan my windows xp says "an unexpected internal error has occurred" then it says I should restart the program, the pc, or reinstall the software. I have already reinstalled the software many times and the only difference is that a different error messeges appears. It prints and copies fine, but the scanner does not want to work and I've tried everything, I even changed the USB plug.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tony seymour (8/15/06 1:19 PM) + / -
i have a psc 2110.
i am getting horizontal thin white lines when photocopying a page of large black writing - about 12 on an A4 page.
This does not happen when printing directly from the computer.
i have cleaned the black cartridge, and the test print works okay.
any help would be appreciated.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by samalander (8/17/06 3:23 PM) + / -
I've recently inherited an Officejet K60. I downloaded the driver and user manual. The manual says I must use a USB cable since I'm running on Windows XP. I don't have one of these and wondering how easy they are to come by. Can I just get one at any generic office store? (Obviously I don't know much about cables and have no idea what to ask for.) I can't seem to find the part number.

Also, there's a small light at the end of the adaptor cord which flickers and I'm not getting power. I've ordered a replacement cord hoping it's just faulty ... is there anything else it might be?

Thanks for whatever info you can provide.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by vinnie1023 (8/17/06 5:50 PM) +1 + / -
I have a HP PSC 750, and recently, I went to change the ink cartridges, and I broke the little black plastic piece on the top of the level that keeps the black cartridge in. I managed to fix it using the color lever as a model, but I think I knocked something else off, because now the printer keeps telling me that I've inserted the incorrect cartridge. I even took the cartridge back and got another, just to make sure it wasn't some crazy fluke. There's a little black metal clip-looking piece that I found near the printer, but if it belongs somewhere, I can't figure it out. I really don't want to have to buy a new printer. Help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by makami (8/19/06 7:37 AM) + / -
any way to set default printing quality on fast draft on a HP 2175 all in one printer


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by knufmij (8/19/06 7:47 AM) + / -
Has anyone heard of this? I've tried both now with a HP Photosmart 2575xi and Epson Sylus Photo RX620. Printers actually operate and work fine with my computer EXCEPT WHEN I REBOOT my PC. At that point the PC comes up, stops at the Windows XP splash screen, and the screen goes blank with a blinking underscore cursor at the top right. Nothing I do on the keyboard frees it from this until I plug the USB printer cable, and then it continues with the boot process. At that point I plug the USB cable back in and I'm back in business. This is really an annoyance more than anything. Anyone seen or heard anything like this? Never had this problem before with any of the previous inkjet printers. I think its only with all-in-one models. If so, please share what the fix is. I'm using a Dell Dimension 4600 running Windows XP home. Many thanks!




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by F Cornell (8/21/06 9:25 AM) +1 + / -
My HP 2210 all in one printer gives me a paper mismatch error when I replace the ink cartridges.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by crammadall (8/21/06 1:56 PM) +1 + / -
The underside of the glass on my HP Photosmart 2710 is fogged and dirty, and in need of a good washing. Is there any sensible way of opening the top of the printer (I assume from the underside after I've lifted the top section)to clean it?



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by mnestroj (8/22/06 6:39 PM) + / -
Hello knufmij

It's sounds that the PC is trying to boot from the printer.
I know it seams a little crasy, but this type of printer (at least mine) appears as an extra disk when are working
Have you ever tryed to reboot with the printer turned off??

Regards, Marcelo


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by mnestroj (8/22/06 6:42 PM) + / -
Hello knufmij

It's sounds that the PC is trying to boot from the printer.
I know it seams a little crasy, but this type of printer (at least mine) appears as an extra disk when are working
Have you ever tryed to reboot with the printer turned off??

Regards, Marcelo


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (8/23/06 5:37 PM) + / -
http://h10025.www1.hp.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by samsaesque (8/25/06 1:38 PM) + / -
profiler, thanks in advance for any assistance you can provide.

I have an old HP T45 that has worked great for years. I recently installed DSL and wanted to know if there is a way for me to link up my DSL to the HP for faxing. I know that the DSL card is separate from the old dialup card but wandered if there was a way to link them up. Thanks in advance!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by sburtchin (8/27/06 1:16 AM) + / -
A few days ago my printer was turned off when I accidentally sent a print job from Excell. The carriage started going crazy, so I turned it on and hit the cancel button. At this point it locked-up (ie. stopped and became unresponsive with error lights on). After pulling the power and then powering back up again, it printed OK. Next day, after printing several good docs, it locked-up again when sending a print job (this time the power was on). Same solution. These lock-ups gradually became more frequent until yesterday I got a new error: "Carriage Jam", but it's not jammed. Followed all the instructions on the HP support site. Still I get this error every time I try to print.

There is a lot of ink gum and the pads that are supposed to seal the printheads are halfway between the "park" position and the "printing" position. If I could just get the scanner out of the way and remove a few pannels I could clean up all the ink gum and see what the problem is.

1) What are the most likely causes for this problem?

2) I see how the scanner is attached at the front, but can I just flip it back out of the way, or do I have to remove it? What about the wiring harness?

3) Should I remove the document feeder too (first)? Again, I don't see where the harness unplugs. I see two black clips to pull up, but everything still seems pretty much locked in place.

4) Some panels on the base look like they just snap on, but is there a catch that has to be released from the inside? Could you give specific instructions to remove the medium gray panel at the front right corner? I can probably go from there.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by sburtchin (8/27/06 1:22 AM) + / -
I have another thread, but I can't get a reply. I notice that AN AWFUL LOT of threads have no replies. Those that do mostly seem to have gone months before the first reply. What am I missing?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Royce (8/30/06 6:43 PM) + / -
We were given a second-hand HPofficejet 4110 all-in-one without instruction book.
The owner is no longer in the country so we cannot ask him for help let alone instruction book.
We have figured out most functions but are unable to figure out how to send and receive faxes
We will appreciate any help


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by dnajtk (8/31/06 7:06 PM) + / -
I have an HP psc 2410. When I turn it on it starts to go through it's start up stuff, then starts making a ratcheting sound. It will do this for maybe 2 minutes, then stop. But the hour glass on the display never goes away, it won't print, and it wont respond to any of the buttons on the key pad...not even to turn it off. I opened it up, cleaned the carriage (which does work), took out the ink, and noticed a broken black rubber band underneath the ink sockets. It's about 1/4 inch wide, and maybe 1" in diameter. I'm not sure if it's some kind of drive belt, or if it's a foreign object, but I'd hate to spend a bunch of money to fix or replace a printer with nothing more than a broken rubber band. Is there anyway to get ahold of a schematic to see if there is supposed to be a rubber band, and if so, where it connects? Thanks in advance for your help.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/2/06 5:59 PM) + / -
I JUST FIXED THIS MYSELF....

but it requires som dis assembly

ok...there are 2 torque screws under the scanner lid (first take this lid off to make this easier... I recommend 2 people so you dont ruin the ribbon. Remove those screws.

Next remove the cover from the number pad and be careful so you don't break it. When thats off below the black "start" button is a small hole... ever so gently use flathead screwdriver to "release" the catch BE CAREFUL SO YOU DONT BREAK IT. at the same time gently slide the entire number pad unit/screen section forward. It will slide down and then off.

Next you have to carefully remove the scanner glass unit... this will not come off all of the way... hence the second person....

when you are in, clean off the silver rod that the scanner slides up and down with the rubbing alcohol (put it on a Qtip or cotton ball) and then use a qtip to put a good but not overwhelming amount of baby oil on the silver rod. While you are under the glass, use a papertowel and rubbing alcohol to clean the glass.

Put everything back together and reboot your printer. Mine worked fine after this.

I AM NOT A TECHY ... just someone that has to fix my own stuff.

Sara


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by stomje (9/2/06 7:11 PM) + / -
I have an hp psc 950. everything works fine expect the scanner. the bulb never lights up. I think the bulb is blown. How do I change out the light bulb any sugestions?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by cash4jenn (9/6/06 6:40 PM) + / -
Hi Monte,
Mine does the exact same thing. Did you ever get your's working? If so, what did you do.
Thanks.
Jenn


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Richard Williams (9/12/06 1:49 AM) + / -
Hi

One of my contacts brought me a PSC 2410 for repair. Apparently it had a paper jam and the paper was wrenched out of it without taking off the back panel (so from the front). Now, when the unit tries to print, it reports an 'out of paper' error. The sheet seems to load correctly and to be positioned under the printhead track. The sensor mechanism hasn't been broken as far as I can tell. If the paper is left in the printer and the 'out of paper' message OK'ed, then the printer reports a paper jam. If this is OK'ed the page is ejected and another page loaded. Sometimes (about 1 in 5 times) the printer will print on this fresh page correctly.

Does anyone know what might be happening here and how to fix it?

Regards

Richard Williams


Re: PSC 2410 'cycle power' and flashing lights syndrom by Anonymous (9/16/06 12:38 PM) + / -
This is in response to 'paddington' cycle power problem. I was having problems due to insufficent juice from certain wall sockets for the 2410. I would have to go around the house and plug in the printer to see if it would start up again, problem, most of the time these plugs are nowhere near my computer. So I went out and bought a $30 battery UPS. My printer started up with no problem. Guess the UPS not only will keep the printer powered up during a blackout, but also boosts the power from the wall to the printer as well, providing more than enough juice to restart.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by mfaith (9/17/06 5:28 PM) + / -
My printer is malfunctioning. Every time I turn my computer on or try to print anything, a window pops up telling me that I have just installed a new cartiridge and need to align it. I have followed all intructions including scanning the page it prints every time it is turned on (that one with three languages and several shades of gray and yellow) But after scanning it there are no more instructions. I have had this problem for over a year. I just close the window three or four times when trying to print. Help!!!


HP 2175 will not print color) by ross.cox (9/20/06 12:28 PM) + / -
I print out the test page and all I get is the black and magenta colors. Also it always displays to Press enter to align cartridges. The alignment page comes out with only black and 2 squares of magenta.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ross.cox (9/20/06 12:54 PM) + / -
MY HP 2175 WILL NOT PRINT COLOR. IT ALSO GIVES ME THE MESSAGE TO "PRESS ENTER TO ALIGN CARTRIDGES". THE PAGE COMES OUT WITH BLACK AND ONLY MAGENTA.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/21/06 2:31 PM) +1 + / -
Hello:

I have an HP 4110 all-in-one . Lately I have been receiving a "phone off hook" display and am unable to receive incoming faxes when this message is displayed. Any clues how to correct this. Many thanks.
B.J.




Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (9/26/06 7:59 AM) + / -
i had a similar problem but i also had other printers installed if you have try deleteing all other printers and install the psc printer on its own first the reason beeing that these all in one printers seem to clash with the hedden monitoring software of other printers. hope this helps let me know.


Re: New GLASS Assembly???- HP 2410 all-in-one by vicious (9/28/06 4:32 PM) +1 + / -
I was reading alot of the forums on this web site. And I was wondering if you can help me. I also have a 2410xi printer and i was wondering if you can tell me how to remove the glass screen so i can clean it. When i scan pictures on to my computer i get a streak. And thats because it's dirty from the inside. I don't know how to remove it and i also do not want to damage it. So far it has worked great. I am sorry i cannot help you with your question, the only solution i have is looking on ebay. Thanks! My email address is mapulagerardo@yahoo.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (9/29/06 2:26 PM) + / -
To reset baud rate:

1. Press * and # at the same time, and then release both keys

2. Press 1, 2, and then 3, releasing each key before pressing the next.

3. The display window should read "Service" with a revision number.

4. Press the right arrow button once.

5. The display should read "System Configuration".

6. Press Enter or OK.

7. Press the right arrow button until "r/w parameter" appears in the display.

8. Press Enter or OK

9. The display should read "parameter 0"

10. Press 1 5 3 on All-in-One , Press ok or enter

11. Press 6 on All-in-One and press ok or enter

12. Press 1 5 9 on All-in-One , Press ok or enter

13. Press 6 on All-in-One and press ok or enter

after the above steps are done

Press Cancel repeatedly until the date and time appear in the display.



clean glass on 2175, 2100, 2170, 2200, 2350, 2400 by ande8150 (10/1/06 4:37 PM) + / -
Here is how to clean underside of glass on 2175's

http://h10025.www1.hp.com



Re: Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/2/06 5:45 AM) + / -
The trouble light is flashing on my HP office model 6110 and all functions are inoperative. plus the left cartrige says it needs to be aligned.


Re: hp 2410 lcd display wont come on by Anonymous (10/4/06 11:07 AM) + / -
This failure has happened to me as well. If anyone has seen this please post. Thanks


custom paper scan size for ADF by mari (10/7/06 1:47 PM) + / -
I am scanning statements into adobe acrobat so that I can throw the paper documents away. So far, if the statements are letter size, I can use the ADF and scanning goes fairly quickly. But when I want to scan phone bills, etc that are 6.75" x 11", I have problems.

In the acrobat scan window, there is an option to change paper size, and there are about 40 "standard" choices (a lot!) to choose from, but none the size that I need, and no custom size option. When I choose the paper size closest to the one I need (which is 8.2 x 10.9 I think) the right side of the statement scan gets cut off about an inch. Is there anything I can to do get a custom SCAN size for the ADF?

Thanks much!
m-


hp psc 2400 (printer control ribbon) by craig fowler (10/8/06 3:49 PM) + / -
I got a paper jam, cleared the jam then noticed what i think is a printer control ribbon loose inside. Now i keep getting the message carriage jam. How do I put the control ribbon back in place if that is what the problem is?

Thank You Very Much

Craig Fowler


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/10/06 4:58 AM) + / -
Craig,

That's the encoder strip.

It is threaded threough a sensor on the back of the carriage.

The left end is mounted on a spring steel flange, the right on the frame.

The angled slot goes on the right, the arrow points up.

Sometimes the spring mount has been pulled out of it's proper mounted position.

Now that you know what to call it you can search for more information.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/12/06 4:56 PM) + / -
OfficeJet 5610 here... would not scan - seem to start and then "cannot communicate with device...".
Have remove my Dell Photo printer resident application, update my AVI 4-in-1 driver and follow the steps of a guy named: Himanshu in this thread:
http://forums1.itrc.hp.com

And seems to work nice now.


*This May Help You!!!* by ThatGuyJP (10/14/06 4:51 PM) + / -
** I was browsing through this forum and saw that someone had the same problem that I had with an all-in-one. The one I have here is an officejet 5510.

Anyhow, the cartridge carrier was slamming itself against the left side of the printer and then I got some paper jam error. I don't remember what exactly it was now.

To fix it, I pulled out the encoder strip and cleaned it with rubbing alcohol. The encoder strip is shiny (should be) and plastic, and if you look at the cartridges you will see that it's just above the shiny metal rod that the carriage slides across. I just put alcohol on my fingers and ran the strip through my hands because there was built up ink on there and dirt. That, from what I understand, is what the carriage uses to tell the printer where to print; and that explains why my carriage was trying to jump through the left side of my printer...

But here's another thing that may come in handy: I had a bunch of scanner error problems in the past. Just take the whole glass piece off the top of the scanner bed and get some Windex and clean the crap out of it. I found that newspaper and a little bit of force will take all the fingerprints and other stuff off of the underside of the glass, which will prevent the scanner from freaking out and giving you a hard error. Use the newspaper after all the windex is dry so you can get the streaks, etc out. Some canned air spray never hurts also... just be sure to get the streaks and fingerprints out! Pay more attention to the side of the glass where the scanner assembly parks on. Like where it sits when the printer is off... that side has to be virtually spotless on the under side of the glass, or your all-in-one will frustrate you with errors.


And thanks go to HP for making fancy-looking garbage! OK, maybe it's not 100% garbage, but we can say that their products make you smarter!

-enjoy it!

JP Ivans


Officejet 6110 blinking quality light by lestep (10/15/06 12:25 PM) + / -
Has anyone else had compatibility issues with the Oficejet 6110 and Windows Vista beta RC1? Since I upgraded to the Vista beta, my quality light on my Officejet 6110 flashes continuously. Any ideas on why this light would flash continuously? Printing seems to be unaffected.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by abambeck (10/17/06 8:31 AM) + / -
I have an HP Office Jet d135. The printer function works from a document from the computer,however, the copy/scanner is not working. Everytime we try to copy we get the message: Scanner failure message. Turn power off & on again". When we do this it doesn't reset and we get the same message over and over again. I shut off for several minutes and still nothing. It looks like the scanner light comes "on" but stays at the edge of the glass plate. Can anyone help?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by j higdon (10/18/06 2:13 PM) + / -
have a HP officejet r400xi. has worked great for years, but now the copy function has stopped working. the black went about a week ago and now the colored won't work either. the printer via computer works fine. is this fixable or is it going to be a major bill for repair?
thanks
jhigdon


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by lanroot (10/20/06 8:46 AM) +2 + / -
I've an HP psc 2175xi all-in-one. Someone else had the same problem and posted it here but there was no solution posted. Out of the blue, my printer told me that the right cartridge is incorrect. I tried reinserting it, but the same message appeared immediately. I had just finished printing a few pages less than an hour before this happened and the cartridge is fairly new. Weird thing is that it also has random paper jams - a problem I've never had with this unit.

Any suggestions?




Re: Do u need Help? -HP All-in-One's(Officejet,Psc by lanroot (10/20/06 10:32 AM) + / -
I've an HP psc 2175xi all-in-one. Someone else had the same problem and posted it here but there was no solution posted. Out of the blue, my printer told me that the right cartridge is incorrect. I tried reinserting it, but the same message appeared immediately. I had just finished printing a few pages less than an hour before this happened and the cartridge is fairly new. Weird thing is that it also has random paper jams - a problem I've never had with this unit.

Any suggestions?


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/22/06 9:43 PM) +1 + / -
I have a 2410 and exactly the same thing happens (all lights blink and it won't funtion). Did you ever find out if the problem is repairable or is it the death knell for my printer?


I fixed my printer!!! by bsouth (10/25/06 1:39 PM) + / -
I fixed my printer!! I posted my problem on 10/20/06 as the following.......

I have an HP Officejet d145 that has suddenly stopped printing and copying and is making a clicking sound when I turn it on.

When I try to print, I get the "carraige" error message and have tried all the suggestions in the manual (opening up the back and check the rollers, etc.

When I try to copy, it just sits there and I can't even cancel or turn it off.

I recently moved it (not sure if that has anything to do with the problem) and then tried to make a copy. I don't know if the paper went in at the wrong angle, but it got stuck. I had to pull it out from the front as it was the only way to get to it.

Last weekend, I turned the unit on and then uplugged the power cord from the back of the printer. Then, I took out the back cartridge and tried turning the roller back there with the white gear to see if it would roll. It was the one making the awful clicking sound. Then, over to the left, I found a little piece of black plastic that seemed loose and I pushed it up until it seemed secure (it didn't actually click into place). Then, I turned the roller the opposite way slightly and then....CLICK...something locked back into place and I knew I had it!

It is working perfectly now!



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rausdahl (10/26/06 11:21 AM) + / -
From what I can determine, the printing function of the PSC 2210 violates XP's DEP rules--so with some system configurations, if the PC is set up with the DEP option that reads "Turn on DEP for all programs and services except those I select" the 2210 won't print unless it's print routine(s) are added to the exception list--it just ejects a blank page. I haven't been able to identify the routine(s) that need to be added to the DEP exception list and HP support wasn't any help--they're solution was to just turn DEP off.

Does anyone know which print routine(s) should be added to the DEP exception list?


NOTE: The scan and fax functions work fine--it just seems to be the print function that violates the DEP rules.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by rausdahl (10/26/06 1:21 PM) + / -
I was able to locate the executable that needed to be added to the DEP exception list for the PSC 2210, so thought I'd share it in case anyone else bumps into the problem. The file is:

C:\Windows\system32\spool\drivers\w32x86\3\hpzeng07.exe


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by carlis (10/27/06 8:05 AM) + / -
I cannot print or fax from my all-in-one office-jet d135.Every time I attempt to print or fax I get a scanner failure message that instructs me to turn the office-jet off and back on.I have done this several times to no avail.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by jprobins (10/27/06 1:34 PM) + / -
I am running a HP OfficeJet 7310 with a Dell Dimension 8350. The HP will not send a fax from the director interface on the computer. When attampted, I get an error message of "Fax Scan Failed." However, if the fax is entered manually on the HP, it works fine. Any help or advice appreciated.

Jim


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by chargest (10/27/06 5:20 PM) + / -
I have HP Officejet 7210 All-in-one. I am getting a "carriage Jam" error. There is no paper jam and I took the print cartridges out an put them back in. I can't see anything else to do. I tried unplugging and letting it reboot but nothing seems to help. Any suggestions??? Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (10/28/06 7:32 AM) + / -
The model of my HP Printer is HP PSC 1410 which is a scanner printer and xerox machine in one.

HISTORY: There was a paper jam and I mistakenly pulled out the paper through the front side. Then the printer didn't want to print anymore because everytime I open and close it, it's making this sound; the check paper and check print cartridge are blinking; and on the copies area the letter E is showing.

WHAT I TRIED: BTW ALL DIDN'T WORK

1. I opened the back are to see if there were paper fragments left but there was none.
2. I also tried turning the printer on and off several times
3. I also tried restarting the PC and then turning the printer on afterwards.
4. I also tried taking out the cartridges and putting them back in.

Notes:
1. Even if the printer is not connected to the PC and only the power cable is used, those that I have indicated in the history, the sound, the blinking and the E, are still doing their thing.

2. I read the manual and it cautioned about pulling out the paper through the front side. It said it could create a problem with the printer's mechanism. What's that about? Does it mean that my PC is already destroyed?

HELP!

Do I need to bring it to a technician already?


GISELA


I need help. by Anonymous (10/29/06 10:45 PM) +3 + / -
I have an HP PSC 2355 all in one and I have had it on my computer before but now I can't get it back on there. While installing the hardware, it says there is a problem with the USB device. It searches for it but the message comes up: There was a problem installing this hardware: PSC 2350 (USBHUB) An error occured during the installation of the device. The required section was not found in the INF.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Victor AGodinez (10/30/06 2:04 PM) + / -
my HP PSC 1315v stops printing whenever there's a gap in the document and the i goa an error messege "Document Failed to Print"
mostly with images or PDF files.
At won't help, and also i just put new cartridges and says that they are low in ink and won't do the "print allingment page" as before.
every thing eles is fine (scaning and copies, as well as Word documents). i have tried with 3 diferent computers but if allways stops at gaps in docummens


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (10/30/06 5:22 PM) + / -
http://h10025.www1.hp.com


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (11/1/06 5:14 PM) + / -
Uninstall and reinstall your driver for your printer


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jterp (11/3/06 9:45 PM) + / -
I just bought a color printer cartridge for my HP 5610 all-in-one printer. It is cartridge number 57 and has HP 5610 listed on the packaging for compatability. It is not listed inside the machine's door, but I figured this was a new fuller cartridge (17 ml) I could now use - since it was listed on the cartridge's packaging. Alas, it snaps in and fits perfectly, but the printer is reading: "error- cartridge not meant for this printer." Is my 35$ down the drain?! Is there something I need to download to get this to work? Can I outsmart the system?!
Thanks for your time,
J


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (11/4/06 6:50 AM) + / -
jterp,

If the package lists 5610 but it doesn't work I hope you saved your receipt...

------

Cartridge jam is not generally caused by a leaking cartridge. If the ink got on the carriage rail it might cause problems. The newer HP DeskJets use greare on the rail, so inspect before cleaning, and if you do clean it off you will need to relubricate.

------


"REMOVE AND CHECK BLACK CARTRIDGE"

Clean the contacts in the carriage, make sure the carriage cables are plugged fully in to the back of the carriage board.



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/4/06 11:41 AM) + / -
My hp psc 950 constantly says warming up and wont print when i'm using just the printer to print. What do I do??


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by bproof3 (11/4/06 6:01 PM) + / -
Hi,
As i was clearing out a paper jam tonight on my HP 6210 All in One printer, I somehow dislodged a small square black part, about 1 inch square. It has 4 tabs extending downward, and I believe covered the silver spring to the left of the carriage area. this silver spring is to the immediate right of a yellow rectangular spring cover (it wiggles).

How do I put the square piece back in?? there should be four little slots SOMEWHERE by the spring.
No error messages now, but I'm afraid to try printing without this piece in place.
Yipes.
Thanks so much for any help you can offer.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (11/5/06 12:37 PM) + / -
Which exact same printer? This thread lists a lot of machines, and most of them are not printers, they are multifunction machines.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by supershopper630 (11/5/06 1:36 PM) + / -
We have a HP6110 that has been working fine until a few days ago. It appears a print job has been stuck in the que and I am unable to cancel. The status shows 'deleting' however this is obviously not the case since it has been like this for a few days. We cannot print anything else and since my daughter uses this for her school work we have a definite problem! I have turned off my printer and computer and this still has not helped. Any ideas?
robin


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stephen (11/8/06 8:17 PM) + / -
Does the attention light come on as soon as you plug in/power on the machine?

Is the light flashing?

Hint: if a light is on the machine must have power...


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/13/06 5:48 PM) + / -
try this

1) open a command window (Command Prompt typically under accessories)
2) type "net stop spooler"
3) delete all files in the directory
C:\WINDOWS\system32\spool\PRINTERS
if this does not exist, look for a similar directory under your o/s main directory with files named *.spl and *.shd
4) in the command window, type "net start spooler"

maybe you then have to open the printer status window and delete the print job again


hp office 4215xi all-in-one by Anonymous (11/15/06 7:26 AM) + / -
Everytime I print something I get an error message when the print job is complete - cartridge stalled. Also tried to print labels today and the printing was okay on the first few and then gradually printed off the labels. On print preview items will be centered, but when they print out they are off center. Help!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jhbauman (11/15/06 6:34 PM) + / -
We have an Officejet 6210 all-in-one that is networked (Airport Extreme) with 3 Macs and a Dell Insperion without difficulty. Recently added a Compaq Presario running Windows XP to replace the Dell. The printer works fine with the Compaq via the USB connection, but I am unable to network the Compaq properly. The HP does not show up as a choice of printers during set up and the HP installation disc produces the message "The specified location does not contain the information about your hardware." I can choose "Officejet" and the printer networks perfectly well, but will not print in color and probably lacks other features. The test page printed during installation lists many files under the USB connection and only 3 under the Officejet network connection. It seems to me there must be a way to connect this printer to the network properly. (The Dell under Windows XP networked without difficulty.) Any help will be appreciated. Thanks!

olddoc


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Ri7 (11/16/06 4:51 AM) + / -
My PSC 2100 cannot receive incoming calls from my office`s KS/PABX system.
An old Toshiba Fax and a Analog Answering machine can receive calls, but the PSC does not.

The ring in the internal calls is a little bit shorten than the phone line.

If I connect the PSC direct on the phone line it can receive the calls normally

I`ve read that PSC has a system configuration menu and I wonder if is possible to solve this problem?

Any sugestions?

Thanks in advance!


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by jhbauman (11/16/06 5:18 AM) + / -
I posted a similar message elsewhere and received a reply that has solved the problem. Choosing the Deskjet 550C from the HP choices listed during the installation procedure did the trick!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by shade tree (11/17/06 12:14 PM) + / -
have a hp psc1350 that small fingers oopssed it! it gives paper jam codes and slams the ink holding cariage assm. to the right and left harddd!! the thin belt jumped the tension pully to the right of the carriage. i replaced the belt, but what is the index point for setting timing again. also, have cleaned the paper path. is there a leaver or sensor eye to check on also. thanks, jim


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Ozexpat (11/17/06 12:25 PM) + / -
My HP 7001 does not scan from the front panel. The HP program does not appear in the conputer so the HP Director does not come up. The driver will not load, although the printer does work through the computer.
How do I get the 7110 to scan?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Stanlelveteto (11/17/06 1:17 PM) + / -
I have a PSC2210 all-in-one printer. It worked fine for a long time, then it got to when I wanted to print I have to turn printer off hit copy so it will go thru a copy process, then it will print and continue to print until printer sits idle for several hours, then I have to go thru that process again. I've reloaded the software that came with printer and also downloaded something from HP,but nothing has helped.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Waterman (11/17/06 2:06 PM) + / -
L.S.,

I have a HP PSC 2210 All in one.

This is the problem:

Since a few days the blue light doesn't work anymore.

See:
http://h10025.www1.hp.com
/ewfrf/wc/fastFaqLiteDocument?lc=fi&cc=fi&dlc=fi&docname=bpu00657#N252
--> Put this string together

Step Four:
3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not present, the unit will not be able to align the cartridges and will require service. Contact HP to schedule service for your product.

If I choose the repair option: this cost a lot of money and the HP all in one is in repair for at least one week.

What can I do to fix your own printer and make this work again?

Thank you for your reply.

Waterman





Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Varkman (11/17/06 8:03 PM) + / -
I just found and fixed a carriage jam on my 2610. I pulled the printer apart and found something I really didn't expect.

Facing the printer, opened the top, exposing the carriange.
On the bottom, on the right side there is a cotton pad that is apparently intended for soaking up stray ink. Well, the best I can figure is that as the pad soaked up ink it expanded. Above the pad is an axle that moves the print cartridges in and out of place. The pad was so swollen that it was entangled with the axle. After unscrewing enough of the printer's plastic frame (from the top-->down) I was able to remove the pad (have not replaced it with anything yet). Looks like that cleared the carriage jam for me! The printer is now working fine.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by realwolverine (11/18/06 1:31 PM) + / -
Hi there, I am having the same problem and my eyes are about to fall out of my head trying to scroll thru this thread and fine if anyone replied to you with any hint, solution, hint of a solution, somethingggg plllleazzze! I did see another post of another poor soul unable to get that stupid feature of aligning print cartridge over and over and over.....I posted an inquiry today, this is sooo frustrating. thx for "listening"...pls, if you did receive any feedback and can offer me some assistance I would truly appreciate it! Thank you, Valerie F. (aka "realwolverine")


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by moe (11/18/06 11:14 PM) + / -
Anyone who posts their problem to this thread is wasting their time. The original poster never helped a single person. If you really want help, start your own thread. If you don't read and follow the posting rules, you have a very good chance of getting your post deleted. Good luck.

Forum Moderator


HP 2310 align printer cartridge by trebmal (11/19/06 2:53 AM) +2 + / -
I have a problem with my HP psc2310. the printer keeps on askig "press OK to align cartridges". When I press OK the page prints and it repeats doing this.
I have installed a new HP cartridge 56 and this problem keeps on coming on.
Any ideas please.
GEL


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by tallpaul (11/19/06 9:14 AM) + / -
I have a HP PSC 2410 all-in-one. It has started making lines on the photos when printing. I have tried using the nozzle clean and cartridge align feature, and the printout looks fine. But doesnt help, installed new ink cartridges and have the same problem. Any ideas? Thanks.


William




Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Derry (11/20/06 6:18 AM) + / -
Did you get any help on this?

I have the same problem.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Derry (11/20/06 6:21 AM) + / -
Did you get any help on this?

I have the same problem.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (11/20/06 3:09 PM) + / -
if any one has pictures of how to reinstall the encoder strip. I would really appreciate it. I have the 2175 all in one hp psc printer. thank you


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/20/06 7:14 PM) + / -
hp psc 2210 all-in-one. All lights are blinking .Only -on-button is working.Two new cartriges. Tri-colour -shows as empty one.After self test-initialising-remove and chack cartrige


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/21/06 11:26 AM) + / -
I've bought a new printer (hp officejet 4110 all in one) and I'm trying to manage it to my computer.Ihave no CD or a software . Please tell me what to do and how so as to get help from intrnet.
Thanks alot.


Need Help -HP PSC 1315 All-in-One by aadhi (11/23/06 7:34 PM) + / -
I bought HP PSC 1315 printer last year. I have hardly taken 5/6 prints. Haven't used it for more than 6 months. I always get "Printer catridge stalled" error. Tried cleaning catridges. Din't help. Can anyone help me fix my printer?

Thanks,
- aadhi


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (11/26/06 10:59 PM) +1 + / -
Hi, I hane an officejet 6110 and have the error message "open door, clear carriage jam and then press enter". What is a carriage jam? I opened everything up and can't see antyhing stuck in there and unplugging and restarting the printer doesn't help either. When I restart it makes a clicking noise but I can't see anything that seems to be stuck.
If anyone can help I'd greatly appreciate it!


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/2/06 8:09 AM) + / -
I have an Officejet K60 All-in -One with the same problem. I got a new XP system in march but it was doing it with windows 95 before that. Did you get a resolution? Do I need a new CD for XP? Thanks


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/3/06 10:00 AM) + / -
I have a paper jam. How can I clear it?


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Printer Tech (12/7/06 1:14 PM) + / -
There is only one fix...this will apply for ALL HP inkjet printers.
Buy a Canon printer. No really! I'm not trying to be a smart-ass.
I am a certified HP as well as Canon tech. I am also a authorized HP reseller and Canon photo printer specialist. HP inkjets are junk. If you want a laserjet, HP is your man. As for ink, Canon all the way. They are tough as nails and if the do ever break, Canon has a great service dept. Plus you can get OEM parts. Something that is rare with HP. If it is a HP product out of warranty you are usually out of luck for getting it fixed. If you can even get parts they more than not cost more than a new printer.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by bobbin1861 (12/10/06 9:28 AM) + / -
Please! My hp pcs 750 only prints some of the time and I can't scan or copy anything. I always have an error message that says: SCANNER FAILUE. TURN POWER OFF AND THEN ON AGAIN.

I thank you for any help i can get.

robin


HP Officejet 7310 Carriage Assembly repair/replace by Beebe (12/11/06 6:32 AM) + / -
Melanie- Did you ever get a response to your query or find a solution elsewhere? I'm having what sounds like the exact same problem.


HP Officejet 7310 Carriage Assembly repair/replace by Beebe (edited 12/11/06 6:46 AM) + / -
Melanie- Did you ever get a response to your query (dated February 13, 2006) or find a solution elsewhere? I'm having what sounds like the exact same problem. One end of the wire (which I think serves a mechanical purpose only) is detached and there's a fragment of plastic on the bottom of the printer.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/11/06 12:05 PM) + / -
Greetings. Unfortunately we have misplaced our manuel. I was wondering if you knew how to scan a document so I can send it via email?
Thank you for your time.
Respectfully,
Alissa



Re: HP D145 - scanner failure is driving me crazy by Anonymous (12/12/06 10:25 AM) + / -
Hi Karen,

I have the same error message. HP told me the lamp was over heating. I doubt that's the case. I can leave the printer on all day and there is no message. But once I start using the printer, the message will come on. Also, I found I can usually "print" from applications, even if the orange ! is flashing.

I have found that if I just turn off the printer, and then turn it back on, the message is gone. It will reappear for any number of reasons - so I've learned to live with the quick fix of turning it off and back on.

I hope this helps.


Re: HP D145 - scanner failure is driving me crazy by Anonymous (12/12/06 1:56 PM) + / -
Hi Karen,

I have the same error message. HP told me the lamp was over heating. I doubt that's the case. I can leave the printer on all day and there is no message. But once I start using the printer, the message will come on. Also, I found I can usually "print" from applications, even if the orange ! is flashing.

I have found that if I just turn off the printer, and then turn it back on, the message is gone. It will reappear for any number of reasons - so I've learned to live with the quick fix of turning it off and back on.

I hope this helps.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by tmwwsm (12/13/06 7:19 AM) + / -
I own officejet 5510 for about one and half years and suddenly I have a problem with it. Whatever I fax/copy/scan a document, officejet start to work on the job, LCD screen shows the message


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by dave-s (12/13/06 8:19 AM) + / -
I have a Laptop which I use in both my house and garage. In the house I have a HP LaserJet 5P. In the garage I have a both HP600 and D135 printers that are used for different tasks. On this Laptop PC, I need to have printer drivers for each printer at the same time.

I think the D135 install CD uninstalls all other HP print software before it proceeds to install the D135 software. How can I install the D135 software and retain the other HP print drivers? Operating system is WINDOWS XP PRO SP2. Thanks, Dave-s.


Re: Re: Do u need Help? -HP All-in-One's(Officejet by tmwwsm (12/13/06 1:41 PM) + / -
I have the same problem. I just wonder did you slove your problem already?


Re: Re: Do u need Help? -HP All-in-One's(Officejet by Krafty (12/13/06 7:11 PM) + / -
Any idea where we might find instructions on how to do this? I haven't had any luck...


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/14/06 7:48 AM) + / -
I have an HP 2210 xi fax/printer. I need help on how to set up the fax and scanning programs. It use to work on my computer and I have resently tried to get a fax and couldn't receive one. I can send one out but, can not receive a fax.

Any help would be greatly appreciated.
Thanks.,\
Barb


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/14/06 7:54 AM) + / -
I have an HP 2210 xi fax/printer.

I need help installing the fax onto my pc. If you can help me with this, it would be greatly appreciated.

Thanks,
Barb


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/14/06 1:51 PM) + / -
We have an HP Officejet 6100 Series 6110xi Personal Printer/Fax/Copier/Scanner worked fine but in the move and reconnect it isn't working--makes a grinding noise and trys to work but it seems the info. isn't getting from the tower to the printer. Please help or is there a site I can find a manual?
Thanks


HP All-in-One's(Officejet,Psc's)5510model by Anonymous (12/16/06 2:33 AM) + / -
The Hp All in one Printer 5510 is Starting and Waiting On Initializing . I Am Not Able To Scan the Document And Also I Cannot Send Fax To Anybody


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/17/06 8:24 AM) + / -
Hi,
You need to go to www.hp.com and enter PSC 1210 in the site search box. You'll be taken to a link that will allow you to download the software. Pls be aware that it is a VERY BIG FILE!

O.


Re: Re: Re: Do u need Help? -HP All-in-One's(Offic by morotorium (12/24/06 9:27 PM) + / -
I don't know if you solved this yet, but this is how you get under the glass on the 2410.

Lift open the flatbed so you can view the scanning area. On the top and bottom left are two visible screws. These need removed with a T-10 bit.

Next we attack the panel. First we remove the keypad cover, which is reverse of installing it when you receive it new. Lift the panel from the top edge, under the screen, and pull this out. It is not necessary, but helps. The next part is tricky. The two bottom vertical slots have tabs. It helps to press these in in the next step, but not necessary.

The entire right control panel slides front, and then easily lifts off. In order to slide it front, it does help to do the aforementioned removal of the panel cover, and squeeze the two tabs. BE CAREFUL WHEN SLIDING THIS FORWARD AND OUT! There are two ribbon cables that connect to the panel you must use caution with.

The two ribbon cables can be gently pulled from the connecting slots. Place your panel some place safe, where it will not be stepped on or knocked over. You don't want to have to replace your LCD :-)

Under where the panel was, you find two more T-10 screws which secure everything in place. Remove these.

Now you are ready to lift of the top of the panel, which holds the glass.

On the underside of the glass, along the bottom edge, is a snap which secures the panel in place. To make it easier to clean you can carefully place a flat head screw driver beside it and twist to pry the glass out. Exercise caution and remember the orientation of the black and white stripes on the glass, and how it is inserted(This is how the scanner 'zeros' itself).

Hope this helps! (Also handy for trying to fix your printer when it stops 'zeroing'.. although I have not had success)


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/26/06 3:38 PM) + / -
I have a hp psc all in one printer and xp homeoffice word.The scanner doesn't work anymore.Can anybody help me?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/27/06 8:38 AM) +10 + / -
I saw this question posted somewhere, but no answer.
HP PSC 1510 all-in-one printer prints a "self-test report" page every time you turn it on. Is there a way to stop this automatic print?
Thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc by chibigren (12/27/06 12:23 PM) + / -
I've been having an HP PSC 1401 All-in-One for about a year now (it was a year Christmas day) and it worked fine up until a few days ago. Everytime I plug it into an outlet, all of the lights come on and stay on... I've tried keeping it unplugged for a while, but it does the same thing when I plug it up...


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by gonetobama13 (12/28/06 5:42 PM) + / -
Hi, I hope you can help me fix my HP OfficeJet 600 5-in-1 printer. It all started when I got a paper jam when printing a document. I cleared the jam, then turned the printer off and back on. I tried to print the document again, but before the paper was even fed in, I got a System Error 3407, followed by instructions to clear the jam. I've retried this numerous times, even with the paper holder off the machine and it starts by saying set time and date (which I ignore) followed by a clunking noise as soon as the cartridges get all the way to the right and it just freezes there. A troubleshooting message showed up on my monitor saying to clean the small white rollers (which I did) but I'm still getting the same error code and paper jam message. Can you help? Thanks in advance.

John K.

PS If you get this twice, sorry. I'm new at this.


Re: I need help. by Anonymous (12/30/06 9:59 AM) + / -
Dear anonymous ,

Hopefully I have the solution to your problem,
First of all you need to get the old software from HP of your computer.Then install the new software but NOT connect the printer to the computer by USB. Once you have done this connect the USB cable to your computer and then it should work.

Greeting Frunzelke from Holland.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by adent53 (12/30/06 12:49 PM) + / -
Did you ever get a reply to this dilemma? I have the same problem with a 5610 and can't find the part!


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by adent53 (12/30/06 12:51 PM) + / -
Did you ever get a reply to this dilemma? I have a 5610 with the same problem!


Officejet cartridge carriage broken... by Beebe (12/30/06 2:38 PM) +1 + / -
I have an Officejet 7310 All-in-One. The zig-zag wire bracket that is located in the black ink cartridge holder has broken. Specifically, the small plastic bit that held the bracket firmly against the right side of the carrriage broke off. Now, I cannot get the machine to recognize that the black cartridge has been installed. The machine keeps giving me an error message about a problem with the black cartridge. As a result, I cannot use the scanner or fax anything or just print using the colored cartridge. Grrrrr..

So:
1. Is there anyway to repair the plastic thing that secured the wire bracket?
2. Can the cartridge carriage be replaced?
3. As a last resort, is there any way to trick the machine into thinking the black cartridge is installed properly, so that I can at least use the scan and fax functions?

Thanks in advance for any help. Happy New Year all.


Officejet cartridge carriage broken... by Beebe (edited 12/30/06 3:10 PM) +1 + / -
...server error....


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/30/06 3:31 PM) + / -
i have an hp 640 desk jet. the orange light is flashing and the printer is not printing.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/30/06 10:08 PM) + / -
I recently had to have a new hard drive for my Dell Inspiron 9100; ever since, I have been unable to connect my HP Officejet 7310 All-in-One to my Dell.


HP PSC1610 Diagrams Needed by jskeyes (12/31/06 12:41 AM) +1 + / -
First let me say, this site is a great resource for anyone of any experience level who is requiring any type of printer help. With that said ...

I was doing some necessary repairs on my PSC 1610 (paper pickup and registration problems) and wound up tearing my unit down to component level. Everything went well until it was time to put everything away, and I discovered that there was a piece of my printer laying on the ground! At this point, I have done another teardown, and scrutinized every inch of this printer for where this piece goes, but to no avail.
If anyone has any availabilty of an exploded view of this printer, your help would be greatly appreciated, and my exasperation would be greatly alleviated :)
I did contact HP directly, since I am an authorized technician, but it seems that even they seem to have no clue as to where this diagram might be found.

Thank you, each and every one, for your time and help.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (12/31/06 5:36 AM) +1 + / -
Dear Sir,

I own HP Officejet 5610 All-in-One printer and I lost the allignment page that has to be put on the scanner glass. Can you tell me where I can find it, e.g., as a file to be printed??

Thanking you in advance and wishing you all the best Season's Greetings and Happy New Year,

Shafee


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by fritter (1/1/07 9:16 AM) +2 + / -
Hiya Ive got PSC 2355 all in one and am v. confused. The printer comes on with a PAPER JAM ERROR, it then tries to align the cartridges but comes up with the same error. It also squeeks a bit. It seems like a really stupid problem and Ive done the obvious of shaking it and peering inside to see if there is an obstruction but to no avail. Im pretty dim when it comes to these sorts of things so any help written in the most simplistic form would b of greatly appreciated.


thanks a lot and have a great new year x


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/1/07 11:34 AM) + / -
Hi,I have a hp pcs 2200 all in one printer.When I turn it on it say's to remove and chech cartridges.I did so and did not find anything wrong, even replaced the cartridges and it still won't go off of check cartiidges! any reply will be appreciated!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/1/07 11:38 AM) + / -
Hi,I have a hp pcs 2200 all in one printer.When I turn it on it say's to remove and chech cartridges.I did so and did not find anything wrong, even replaced the cartridges and it still won't go off of check cartiidges! any reply will be appreciated!


d135 color printing problem by Anonymous (1/1/07 5:12 PM) + / -
My d135 all-in-one doesn't want to print, copy or fax color properly anymore. When I try to produce a color document, the black parts of it come out fine, but nothing else, or sometimes, I get thin lines of blue as well. If I print the printhead calibration page, it comes out in black and white (even the bird).If I print the "calibrate colors" page, all the little boxes are white. I've replaced the printer cartridge twice, and that doesn't seem to make any difference.

Suggestions?

Thanks
La


d135 color printing problem by Anonymous (1/1/07 5:15 PM) + / -
My d135 all-in-one doesn't want to print, copy or fax color properly anymore. When I try to produce a color document, the black parts of it come out fine, but nothing else, or sometimes, I get thin lines of blue as well. If I print the printhead calibration page, it comes out in black and white (even the bird).If I print the "calibrate colors" page, all the little boxes are white. I've replaced the printer cartridge twice, and that doesn't seem to make any difference.

Suggestions?

Thanks
La


Re: d135 color printing problem by Stephen (1/1/07 6:12 PM) + / -
You need to try the Blot Test on the print heads.

Search the forums for more information.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/3/07 11:13 AM) + / -
Happy New Year! Could you please tell me, or e-mail me with instructions how to reinstall my printer drivers on my HP OFFICEJET 4215xi ALL-IN-ONE. Everything worked at the beginning. The scanner feature was not working now. I attempted to try and get the scan feature to work--I received an error message "No Scan Options. You need to install or run device software for feature." So, I uninstalled the original software and tried to reinstall the driver and reinstalled the drivers, below is what followed:

1. The scanner features showed up on the desktop after I downloaded the HP OFFICEJET 4215XI ALL-IN-ONE software.
2. The printer feature works when I copy or print with the ALL-IN-ONE alone, but still will not scan--the printer drivers will not load
3. After I reboot, the computer does not allow me to install drivers (Error Message: "Windows was unable to locate driver for this device")
4. So then I went to DEVICE MANAGER where I saw an “Exclamation Point” with a yellow background—indicating there is a problem with the [“hp officejet 4200 series (DOT4USB)”] connection. Then, after I attempt to remove that problem component, I receive an error message: “Setup cannot load the installer (HPZuci12.dll) for the DOT4Usb hardware being installed”, and I was unable to remove the problem driver.

Please help me resolve this issue so that I will be able to access my HP OFFICEJET 4215xi ALL-IN-ONE to print, scan, copy, etc from my PC, by email: tedtfranks@hotmail.com. Thanks!

Sincerely, Ted Franks




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/3/07 11:15 AM) + / -
Happy New Year! Could you please tell me, or e-mail me with instructions how to reinstall my printer drivers on my HP OFFICEJET 4215xi ALL-IN-ONE. Everything worked at the beginning. The scanner feature was not working now. I attempted to try and get the scan feature to work--I received an error message "No Scan Options. You need to install or run device software for feature." So, I uninstalled the original software and tried to reinstall the driver and reinstalled the drivers, below is what followed:

1. The scanner features showed up on the desktop after I downloaded the HP OFFICEJET 4215XI ALL-IN-ONE software.
2. The printer feature works when I copy or print with the ALL-IN-ONE alone, but still will not scan--the printer drivers will not load
3. After I reboot, the computer does not allow me to install drivers (Error Message: "Windows was unable to locate driver for this device")
4. So then I went to DEVICE MANAGER where I saw an “Exclamation Point” with a yellow background—indicating there is a problem with the [“hp officejet 4200 series (DOT4USB)”] connection. Then, after I attempt to remove that problem component, I receive an error message: “Setup cannot load the installer (HPZuci12.dll) for the DOT4Usb hardware being installed”, and I was unable to remove the problem driver.

Please help me resolve this issue so that I will be able to access my HP OFFICEJET 4215xi ALL-IN-ONE to print, scan, copy, etc from my PC, by email: tedtfranks@hotmail.com. Thanks!

Sincerely, Ted Franks




printing trouble by Anonymous (1/3/07 11:44 AM) + / -
Thanks in advance.

I installed my hp officejet 4215xi to my new Dell computer. However, it doesn't print. I noticed that the print job show up in the printer but then get deleted within a couple of seconds.
Advise anybody?

Thanks,
Achim


Re: Officejet cartridge carriage broken... by SteveDr (1/3/07 12:17 PM) + / -
I am having the exact same problem, except it is with the color cartridge. I really would rather not shell out another $500 to replace the entire machine!


Re: Officejet cartridge carriage broken... by SteveDr (1/3/07 12:19 PM) + / -
I am having the exact same problem, except it is with the color cartridge. I really would rather not shell out another $500 to replace the entire machine!


Re: Officejet cartridge carriage broken... by SteveDr (1/3/07 12:23 PM) + / -
I am having the exact same problem, except it is with the color cartridge. I really would rather not shell out another $500 to replace the entire machine!


Re: Officejet cartridge carriage broken... by SteveDr (1/3/07 12:34 PM) + / -
I am having the exact same problem, except it is with the color cartridge. I really would rather not shell out another $500 to replace the entire machine!


Re: Officejet cartridge carriage broken... by Anonymous (1/4/07 11:30 AM) + / -
The same thing happened to my hp7310. I super-glued the wire back in place, but it still doesn't work. Can anyone offer some suggestions? Thanks!


Re: Officejet cartridge carriage broken... by Anonymous (1/4/07 11:32 AM) + / -
The same thing happened to my hp7310. I super-glued the wire back in place, but it still doesn't work. Can anyone offer some suggestions? Thanks!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by GraceIndia (1/5/07 6:03 AM) + / -
HP PSC 2210 All-in-one.

Paper jam occurs ONLY on first page printed, regardless of number of jobs in queue.

This paper jam problem has occurred after several years of problem free use. The paper feeds, the blue light comes onm carriage moves and the optical sensor must work since I can print documents and images following a paper jam. I have followed all of the maintenance advice in HP manual/online and in this forum (alignment, cleaning, reset etc). I have re-installed the software. Still the problem prevails. It is mind boggling but I have established exactly WHEN the problem occurs. This is what happens.

If I try to print an image or MS word document (or anything from PC), the printer feeds paper in, blue light comes on, paper jam occurs. Initially, I kept removing the paper from the back of the printer, but the same procedure repeated itself. However, if I press 'Enter' following the paper jam, the paper feeds out, a new piece feeds in and the document prints successfully. This happens every single time I print something from the PC. Once I've sent something to print and have pressed 'Enter' following paper jam, I can add as much as I like to the print queue and it will print all without any further jams. I.e. paper jam only occurs for first page in the queue.

If the PSC receives a fax, or if I try to copy, the same procedure does not work. I cannot get it to print anything. Pressing 'Enter' only results in another paper jam which would repeat itself indefinitely.

Any help would be greatly appreciated.

India



Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/5/07 1:15 PM) + / -
I'm using the hp 1215 all-in-one. After a recent paper jam the catridge makes a violent noise and i get "the cartridge cradle cannot move" message.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/6/07 12:20 PM) + / -
I need help because my screen says scanner failure and I can't figure out the problem please help


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Antony (1/8/07 2:09 AM) +1 + / -
I have a problem with the HP 3200 all in one fax feeder. it feeds all the pages at once. i tried adjsuting the switch it has for multi feed or single feed but it still takes all the paper at once. Do you have any solutions.


how to solve the start up problem of the 2410 by Anonymous (1/13/07 1:38 PM) +1 + / -
thank you for all the advice on how to solve the start up problem with the psc 2410 after the power has been shut off (with the scan rattling for about half a minute and then the hour glass).
I solved my problem this time by cleaning the glass on the inside of the psc. In addition to the explanation how to do that on this forum by Morotorium (thank you), there is quite a good explanantation on how to clean the glass on the HP website, with pictures etc explaning how to remove the difficult part under the key pad cover. It worked well for me, and I am absolutely no computer or technical expert. But without the information on this site I would never have known what to look for.




Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/13/07 5:44 PM) + / -
I have a hp office jet v40
when I try to scan a document it showes it is
but then it comes up with an error message


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc by Anonymous (1/16/07 2:58 AM) + / -
1) Right clicking my computer, then properties.
2) Clicking the advanced tab and then the settings button under
"performance"
3) Clicking the "Data execution prevention" tab
4) Ensuring it is set to "Turn on DEP for essential windows programs and
services
only" instead of the second option.

Amit


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/16/07 1:17 PM) + / -
Have a new HP F380. I can install only 96%. HP says it's AOL's fault and AOLsays it's HP's. My pc doesn't recognize driver, any thoughts?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/16/07 1:30 PM) + / -
I can't install a new HPF380 All-in-One. I have a year old pc, and a new usb cord. I can install only 96%. The message says that the driver is not recognized. HP said it's AOL's fault AOL led me here, I need help!


Re: Re: Do u need Help? -HP All-in-One's(Officejet by HP rocks!!! (1/16/07 5:52 PM) + / -
1.unplug the usb cable
2.restart the computer.
3.insert the s/w cd.
4.click on uninstall.
after uninstall restart the computer.

now insert the cd and install the software(without the usb)
5.when the compter is prompting u to plug in the usb cable..donot plug in..click on the other option were u could continue the installation without the usb.
6.start--->run---->type msconfig.

click on services
click on hide all microsoft services..
click on disable all on the same screen.
click on apply...ok...restart the computer.
7.plug in the usb cable .. should install fine from here!!!
after installation..
go back to msconfig...change the startup type to normal startup..
8.restart the computer.
9.try to print...
it will print fine!!!

if this is not working!! take out all ur aol stuffs from the computer!!!donot blame HP !!!



Re: Re: Do u need Help? -HP All-in-One's(Officejet by HP rocks!!! (1/16/07 5:54 PM) + / -
1.unplug the usb cable
2.restart the computer.
3.insert the s/w cd.
4.click on uninstall.
after uninstall restart the computer.

now insert the cd and install the software(without the usb)
5.when the compter is prompting u to plug in the usb cable..donot plug in..click on the other option were u could continue the installation without the usb.
6.start--->run---->type msconfig.

click on services
click on hide all microsoft services..
click on disable all on the same screen.
click on apply...ok...restart the computer.
7.plug in the usb cable .. should install fine from here!!!
after installation..
go back to msconfig...change the startup type to normal startup..
8.restart the computer.
9.try to print...
it will print fine!!!

if this is not working!! take out all ur aol stuffs from the computer!!!donot blame HP !!!



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/16/07 6:34 PM) + / -
hi guys. a small triangular piece of metal fell out of my hp psc 1210. you can see it here:
http://www.ucalgary.ca/~dazborov/IMG_0624.jpg
http://www.ucalgary.ca/~dazborov/IMG_0626.jpg

I opened the printer up but could not locate where it could have fitted. any ideas? please reply also to: dazborov@hotmail.com


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/16/07 6:39 PM) + / -
hi profiler. a small triangular spring fell out of my hp psc 1210. you can see it here:
http://www.ucalgary.ca/~dazborov/IMG_0624.jpg
http://www.ucalgary.ca/~dazborov/IMG_0626.jpg

I opened up the printer up but could not locate where it could have fitted. the cartridge is now slamming back and forth, so i thought it might be related to the decoder, but the strip is clean and attached well on both sides. any ideas? thanks.


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/16/07 6:43 PM) + / -
hi profiler. a small triangular spring fell out of my hp psc 1210. you can see it here:
http://www.ucalgary.ca/~dazborov/IMG_0624.jpg
http://www.ucalgary.ca/~dazborov/IMG_0626.jpg

I opened up the printer up but could not locate where it could have fitted. the cartridge is now slamming back and forth, so i thought it might be related to the decoder, but the strip is clean and attached well on both sides. any ideas? thanks.


Re: Re: Officejet cartridge carriage broken... by Anonymous (1/17/07 11:05 AM) + / -
same problem with the black cartridge - on my hp7410, glue doesn´t work - hp support - everybody knows the blabla they tell - just wasting time to contact....
Can anyone find service manual to find out how to open the printer.... many thanks in advance



Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/18/07 6:43 AM) + / -
I have a HP Office Jet k60 and am having problems sending a fax. It has its own dedicated line. The fax connects to the number and then the paper feeds to about half way and then the line drops. What can I do to fix this problem?

Thanks in advance for all your assistance.




Re: HP Officejet v40 Issues by Anonymous (1/18/07 7:56 AM) + / -
"The sheet will feed up into the area of the print head and will begin to print. As soon as a few lines of print have passed beneath the print heads, the paper gets stuck on little prong like things that are sticking up."


I am having these same issues with an OfficeJet k80. Have you found any resolutions for this?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ginger42 (1/19/07 9:50 AM) + / -
i have an all in one hp psc 750. it says scanner failer? i have done evrything possible switch on and off, clean glass, try plugging it into a different socket etc.. etc.. to no avail.. i got it working for about five mins. then back to square one? any suggestions?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by ginger42 (1/19/07 9:54 AM) + / -
SCANNER FAILER ON HP PSC 750. TURNED OFF AN ON.. CLEANED GLASS. ETC.. TO NO AVAIL. HELP!


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/20/07 3:31 PM) +1 + / -
I have a HP 2210 all-in-one and wanting to use the scanner, I clicked on the icon with no result. (printer prints ok) I uninstalled the software, then reinstalled from the original CD. No result. Then I downloaded a new driver with no result. Any suggestions?


Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by Anonymous (1/21/07 9:52 AM) +1 + / -
Bis-millah. I am getting the carriage jam error message from my hp officejet v40. I have traced the problem to a lever or spring that supposed to move something out of the way for the carriage to return home. The problem now is that I can figure out how to open the unit. Any advice or guidance to a service manual?


Re: Re: Re: Do u need Help? -HP All-in-One's(Offic by mant (1/22/07 7:44 PM) + / -
Metoo, did you get this fixed? I'm having the same problem


Re: Re: Re: Do u need Help? -HP All-in-One's(Offic by mant (1/22/07 7:47 PM) + / -
Metoo, did you get this fixed? I'm having the same problem


Re: How Do You Change The LCD Language Display? by Anonymous (1/23/07 11:19 AM) + / -
Initialize by holding down the left arrow and cancel button when plugging in the power. Then choose your language.


Re: Re: Do u need Help? -HP All-in-One's(Officejet,Psc's) by calartgirl (11/25/07 12:59 PM) +1 + / -
Hi Stephen,
I have a CP1700 and just got the error message: Attention: Service stall...press resume to contintue. The paper feeds through, but nothing is printed and the error message doesn't go away! Any suggestions on getting this fixed? Is it worth it or should I just bite the bullet and buy a new printer? I need a Postscript printer that prints 11x17.


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