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g85 scaning

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g85 scaning by Bert (11/27/04 7:26 PM) reply + / -
Bert,
Please help me restore my scaning option for G85 printer. When I press scan it says options not set, why can I reset this scaning.


Re: g85 scaning by Bert (11/27/04 7:45 PM) reply+1 + / -
I assume you are running HP Officejet G Series - Director on the computer. Run Director and select Scan, then select File, and then Scan Settings. Open each tab and use Reset to return everything to it's default setting.


Re: g85 scaning by Emmanuel (11/27/04 7:53 PM) reply + / -
I am not good in runing some of these. How can I run director on the computer to select the Scan as you said.


Re: g85 scaning by Emmanuel (11/27/04 7:57 PM) reply + / -
When I press the reset it looks like it has freeze.
Nothing move/happen
What should I do next please


Re: g85 scaning by Bert (11/27/04 10:45 PM) reply+1 + / -
The G85 software may be corrupted. Uninstall the software and reinstall it. The Program Group created when you did the original installion should include an uninstaller. Select Start on the Task Bar, then select Programs, and then HP Officejet G Series to find the uninstaller.


Re: g85 scaning by Emmanuel (11/27/04 11:04 PM) reply + / -
I can print but cant scan into my Laptop, while scaning into my PC was okay, but when I change it to the Laptop it can't scan.



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