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 | hp officejet d135 by Barbara (5/10/04 8:21 AM) reply | + / - | Even with new color cartridges (3) and cleaning per instructions, magenta color is not working. Otherwise officejet works perfectly after 4 years. Please help me to fix via e-mail address above! Thank you, Barbara
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 | Re: hp officejet d135 by Denny Conway (5/10/04 1:25 PM) reply | + / - | Barbara: Its always possible that you may have an actual Hardware/Parts failure, in your printer. I'm assuming that besides installing three new ink cartridges, that you have already cleaned the Electrical Contacts inside the Print Cartridge Holder Assembly and on the ink cartridges. As the Printheads are actually mounted on the ink cartridge, then the only thing I can suggest is that you try the following, that was previously posted and see if it helps: Anonymous 2/08/2004 18:34:37 Re: HP DeskJet 1220C Prints only Pink & Black. I recently had this problem with my HP870Cxi. I thought the color cartridge ran out, so I put in another one that was in a sealed box, but was bought a while ago and says to install before Aug '98. I tried running it through the cleaning cycle, and cleaned the electrical contacts, and took apart the printer and disconnected and reconnected both sides of the ribbon cable that goes to the carrier. After none of this worked, I took the old cartridge and ran the nozzles under hot water for a while. This must've cleaned out a blockage, and then I could see all colors coming out. I did the same thing with the new cartridge, and now they both work. It took a couple cleaning cycles until the ink wasn't watery, but it works fine now. Kevin...[OR]...Joe 2/09/2004 05:40:50 Re: HP DeskJet 1220C Prints only Pink & Black. Anonymous and Kevin from my other post hit it. I took both their ideas. Kevin said he soaked his in hot water and Anonymous said he ran his under hot water. This works. I had 3 cartridges and all three work after doing this. I heated a cup of water in the microwave for 1 minute 30 seconds and put the whole tip end in the water for about 15 minutes. Then I ran it under the facet with the hottest water that would come out. I did this until I cold see some of the blue on the tip coming out. I was getting Magenta/red the whole time. I then dried everything off very well and let the cartridge air dry for about 1/2 hour. I installed it and ran the clean function about 4 times and I now have color. Thanks, Joe.......Good Luck! Denny Conway
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 | Re: hp officejet d135 by wtallman (7/14/06 11:44 AM) reply | + / - | The HP OfficeJet D135 has separate print heads, not integral with the ink cartridges. They are located underneath the cartridge in a separate compartment that can be opened; the latches is clearly visible. They can be removed, cleaned and/or replaced, though are expensive: >$100US a set.
That said, they can be cleaned with Windex. Soak a folded paper towel in Windex, place in a disposable plate, and set the print heads upright on the wet towel. Leave there for as long as possible. If the printer is left on, eventually it will try to return the printing mechanism to it's original position, but will fail to do so because the printer is still open. I don't know what would happen if the printer were closed. Nor do I know what would happen if the printer were turned off after removing the print heads.
I do know that if the print heads are returned to their position before the printer notices they are gone, alignment is not needed (at least so I've found). Alignment is automatic after the printer finds the heads missing or tries to return the carriage to its oritinal position.
I also have not found this fix to be lasting, but it will get the color going for that session.
wtallman
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