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 | hp deskjet 812c by jim rehill (12/13/03 2:44 PM) reply | + / - | model not listed in kit info list.i'm a beginner,is my printer a laser model,i don't think so.test print run is o.k. but can't print any thing from my email. no paper comes out.
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| Re: hp deskjet 812c by Bert  (12/13/03 5:13 PM) reply | + / - | Your printer is an inkjet.
You say that it is possible to get a test print. Are you speaking of a test print initialed from the computer, or a test print that is initiated by pressing some buttons on the printer?
If the test print is coming from the computer, can you print from any other other program?
Which email program are you using?
If your test print is the one coming from the printer, make sure that the cable between the computer and printer is connected properly.
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| Re: hp deskjet 812c by Joy (1/19/04 7:17 AM) reply | + / - | I have an on and off button. A button to release a page. And below those there is a light blinking. It looks like an inkdrop. But the test printing comes out okay. Any suggestions?
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| Re: hp deskjet 812c by Bert (1/19/04 10:29 AM) reply | + / - | It probably means that an ink cartridge is nearly out of ink. I don't recall the DJ 800 series having an ink drop shaped light.
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| Re: hp deskjet 812c by gordon (2/6/04 10:00 PM) reply | + / - | my computer doesnt list 812c for the printer setup and i dont have the setup disk what do i do
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| Re: hp deskjet 812c by alan (2/6/04 10:34 PM) reply | + / - | go to HP.com and go to the download drivers section. You should be able to find your printer model and operating system. You can then download the latest drivers
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| Re: hp deskjet 812c by Beverly Turney (2/8/04 7:01 AM) reply | + / - | My printer will only print the first page of any document and then the middle and bottom lights blink and will not stop unless I turn the printer off.....how can I fix it to print all pages requested to print?????? Thank you ....Bev
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| Re: hp deskjet 812c by Bert (2/8/04 11:00 PM) reply | + / - | HP says:
The banner lever needs adjusting.
Solution
1. Turn the printer off.
2. Move the banner lever (next to the paper tray) up and down a few times.
3. Turn the printer on.
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 | Re: hp deskjet 812c by ann (2/17/04 4:33 PM) reply | + / - | I have an HP 812C deskjet printer. (This doesn't even show up as my printer of choice under printers.) Today when printing pages off the internet, the print is either about 5 inches high or all squashed over to one side of the paper. Have no clue how to fix it. I can print a document off Word, but not on the internet. Anyone have any ideas?
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| Re: hp deskjet 812c by Denny Conway (2/17/04 4:53 PM) reply | + / - | Ann...FIRST: Try loading new Printer drivers directly from the HP web-site. Prior to downloading new printer drivers, you should open your "Control Panel Utility", then open the "Add/Remove Programs", then under "Install/Uninstall", highlight and REMOVE any old Printer Drivers that may already be installed. Sometimes the same older drivers can be corrupted and conflict with newer drivers. After removing your old printers and drivers, go to the HP WEB SITE and download the latest drivers for your printer and system. You can then go to this link: " http://h20015.www2.hp.com/en/siteHome.jhtml;jsessionid=Q3DY24QHVPPRLQE XGR5UNZQ?reg=nam&cc=us&pagetype=sitehome&lc=en " on the Hp web-site and procede to download the needed printer drivers. When the "hp customer care" page opens, look under "get support for your product"; under #1. select a task, click-on "software & driver downloads"; under #2. enter product number, type-in "DESKJET 812C" and click-on the blue arrow [enter button] and then simply follow the directions on each of the following pages, to download the latest printer drivers for your series of HP Printer...SECOND: If that does not help, you might want to actually try a new Printer Cable, in case the old cable is starting to fail...JUST TO LET YOU KNOW: If you are printing off the Internet, you need to know that most sites are not printer friendly. Unless the site offers a printer friendly version to click on, you will need to go into your Printer Properties Utility and click on the "Paper Tab" and see if you can change the paper orientation to LANDSCAPE MODE, to be able to print everything on the page [from side to side on your paper]. Landscape allows you to print things that are not set up as printer friendly sites. Printer friendly sites allow your printer to print with out changing any printer settings and normally prints out in PORTRAIT MODE...Good Luck! Denny Conway
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| Re: hp deskjet 812c by Beverly Turney (2/18/04 6:43 AM) reply | + / - | Unplugged and turned off computer, trying to clear my printer. It will print only one page, but will not drop it completely down in the tray and then the lights start blinking????? Help...what can I do???? Tks...Bev
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| Re: hp deskjet 812c by Denny Conway (2/18/04 9:18 AM) reply | + / - | Beverly: There could be several different areas and possibilities that may be causing that error condition. Here's some possible problems and you may simply have to eliminate these areas to try and find out just what is causing your printers problem: a wrong cartridge; a bad cartridge; an expired cartridge [check the age date on the cartridge or the box it came in]; possible dirty electrical contacts for the ink cartridge causing problems; sometimes even that the pull tape was not removed correctly; possible dirty Encoder Strip/Sensor Strip; possible DIRTY and or DRY Carriage Assembly causing problems [usually not simply no ink printing at all], or even corrupted Printer Drivers causing problems [download new drivers from HP.COM]. The only way to really eliminate a possible bad cartridge, even if it happens to be a new cartridge: actually replace it, or test it in another printer that uses the same cartridge and was working ok with its own cartridges installed. Unfortunatly, that is usually not practical, unless you know someone that has the same printer or uses the same cartridge in their printer...FIRST: Try cleaning the electrical contacts carefully and gently, with Distilled Water on Q-Tips or on a lint free rag. Its possible that the electrical contacts on the ink cartridge, or inside the Print Cartridge Holder Assembly, may simply be dirty. With your printer turned on as normal, simply open the Top Cover and the Print Cartridge Holder Assembly will move over to around the center position. With the print cartridge holder assembly in the approximate center position, simply unplug the power cord from the back or side of the printer. That holder assy will now easily slide back and forth by hand and you can easily remove the cartridges for cleaning. Using damp Q-tips [not wet or dripping], gently and carefully wipe off the copper colored electrical plates on the cartridges and the electrical contacts inside the holder assy. Use new dry Q-Tips to dry off all the electrical contacts after cleaning. Its best to use "Distilled Water", because it has less chemicals and minerals in it, than tap water and regular tap water can actually cause additional problems...SECOND: Although it's possible your printer has an electronic or mechanical failure, it is more likely the Carriage Assembly is simply DIRTY and or DRY, causing it to stick and make noises. That usually results in the printer loosing track of just where the Print Cartridge Holder Assembly is actually at. It then keeps telling that assembly to keep moving and can even cause it to slam into the end of the printer, when it gets real dirty and dry. That slamming can also result in the printers Printhead Alignment being thrown off. Try wiping the bar, all around the round shaft, with a lint free cloth. Also clean the outside of the metal bushings with Q-Tips, that the carriage bar passes thru, on both sides of the holder assembly. You can also use alchol on the cloth, if there is a lot of build-up on the carriage shaft/bar. Then lube the metal bar on both sides of the holder assembly, slightly with a precision oiler, not a spray lubrication. A drop or two of a Teflon based lubrication or Tri-Flo lube is best, but even a household 3 in 1 type oil, can be used. Manually slide the holder assembly back and forth to spread out the lubrication and wipe of any excess lube or blackish build-up that appears on the bar...Check for a couple of e-mails from me with some additional information...Good Luck! Denny Conway
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| Re: hp deskjet 812c by Sandra Crow (2/18/04 2:08 PM) reply | + / - | My printer does not always print entire pages. Will sometimes print one complete page, then top of next page, the a piece of bottom on another page, omitting much material in between. It will also sometimes just go 'wacko' and print multiple pages with a heart, or some other small print at the top or bottom of pages or print full pages in what resembles Arabic. Please advise.
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| Re: hp deskjet 812c by Denny Conway (2/18/04 2:42 PM) reply | + / - | Sandra: It sounds like either your Printer Drivers [loaded into your computer system] have become corrupted, or your Printer Cable is starting to fail. Check for an e-mail from me with more info on that subject...Good Luck! Denny Conway
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| Re: hp deskjet 640C by Margaret Forchio (2/18/04 3:55 PM) reply | + / - | My printer will print documents, but, it will not print an envelope! It acts like it wants to then the envelope gets stuck on its progress out of the printer, and the envelope is blank. What the heck?
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| Re: hp deskjet 812c by Denny Conway (2/18/04 4:15 PM) reply | + / - | Margaret: Its possible that the Pick-up/Feed-in Rollers are dirty and or worn and causing problems. Because the envelope is so much thicker and different stock, its harder to feed-in correctly. Sometimes you can even hear strange noises as the paper starts to be pulled in, but thers no way for me to really know. Have you checked the specifications in your Users Manual/Owners Manual, to be sure that your printer is designed for envelope feeding. If it is, then I would suggest cleaning the rollers with a Rubber Roller Cleaner/Rejuvinator and see if that helps. Some of the best Rubber Roller Rejuvenator that I have ever used, is available in a can: Price = $10, Shipping = $6 ($8 International), from http://fixyourownprinter.com/sp0.html. It is also available as a Rubber Roller Rejuvenator Pad, which is cheaper to purchase: One pad soaked with rubber restorer, enough to fix several printers and simple directions for use. The price: Send two dollars and a self-addressed stamped envelope to: Laser Service, 1620 Aviation Blvd., Redondo Beach, CA 90278. International customers add another dollar and skip the stamp. See info page at " http://fixyourownprinter.com/kkx3.html "...Good Luck! Denny Conway...P.S. Temporarily, you can clean those rollers with water on a rag, just for testing and see if cleaning helps. If it does, then order the Rubber Roller Cleaner.
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| Re: hp deskjet 812c by Rudy (2/18/04 9:22 PM) reply | + / - | HP roller cleaner
I have used a 16 to 1 mix of distilled water and "simple green" cleaner successfully. I rough up the rollers with one of those 3m green kitchen scrubbers. Works like a charm.
That $2 roller sheet/strip sold on this site looks like an excellent follow up to cleaning...I just haven't needed one yet. (see printer repair kit: HP)
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| Re: hp deskjet 812c by Steve (2/25/04 9:09 AM) reply | + / - | My printer won't print unless I turn the computer off, then on again. Why?
Steve
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| Re: hp deskjet 812c by Forrest Gump (3/3/04 5:50 AM) reply | + / - | My names Forrest Gump people call me Forrest Gump
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 | Re: hp deskjet 812c by Bob (3/3/04 5:52 AM) reply | + / - | can't be bothered reading through all that waffle - try deleting temporary files
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| Re: hp deskjet 812c by Lindsey (3/7/04 6:24 AM) reply | + / - | Denny, I think you're great. You're helping so many people! I'm having trouble with a new cartridge and am going to try the q-tip cleaning advice. Hopefully it will work. Anyhow, I just wanted to say thank you, for everyone that you've helped. :)
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| Re: hp deskjet 812c by Denny Conway (3/8/04 9:37 AM) reply | + / - | Lindsey: Thanks for the kind words and good luck to you...JUST TO LET YOU KNOW: The only way to really eliminate a possible bad cartridge [even if it happens to be a new cartridge], is to actually replace it, or test it in another printer that uses the same cartridge and was working ok with its own cartridges installed. Unfortunatly, that is usually not practical, unless you know someone that has the same printer or uses the same cartridge in their printer. Here's some possible problems and you may simply have to eliminate these areas to try and find out just what is causing your printers problem: a wrong cartridge; a bad cartridge; an expired cartridge [check the age date on the cartridge or the box it came in]; possible dirty electrical contacts for the ink cartridge causing problems; sometimes even that the pull tape was not removed correctly, or even corrupted Printer Drivers causing problems [download new drivers from HP.COM]. First simply try cleaning the electrical contacts carefully and gently, with Distilled Water on Q-Tips or on a lint free rag. Its more likely that the electrical contacts on the ink cartridge, or inside the Print Cartridge Holder Assembly, may simply be dirty. With your printer turned on as normal, simply open the Top Cover and the Print Cartridge Holder Assembly will move over to around the center position. With the print cartridge holder assembly in the approximate center position, simply unplug the power cord from the back or side of the printer. That holder assy will now easily slide back and forth by hand and you can easily remove the cartridges for cleaning. Using damp Q-tips [not wet or dripping], gently and carefully wipe off the copper colored electrical plates on the cartridges and the electrical contacts inside the holder assy. Its best to use "Distilled Water", because it has less chemicals and minerals in it, than tap water and regular tap water can actually cause additional problems. Use new dry Q-Tips to dry off all the electrical contacts after cleaning...Good Luck! Denny Conway
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| Re: hp deskjet 812c by Chris (3/12/04 8:25 PM) reply | + / - | I recently installed a new drive on my computer and I am having to reinstall all of my drivers. I reconnected my printer and the computer recognizes it as a deskjet 810c. The computer then searched for a driver and could not find one. I then went to HP'S web site and downloaded their driver for the 810c/812c and when I try to run the install for the usb connection, it tell me to click next, and when I do click next, the whole install page disappears. So HP says that I have the correct driver, and my computer says that I have a printer, I just can't seen to get the two together to make my printer work. Anyone have a clue? I sure don't.
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| Re: hp deskjet 812c by Barbara (4/3/04 12:29 PM) reply | + / - | I have an HP Deskjet 812C. I have replaced the printer cartridges, but the toolkit and alighment tools will not load to Win XP. I can't find a download for this Toolkit and Alignment Kit on the net, can you help me?
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| Re: hp deskjet 812c by Barbara (4/3/04 12:29 PM) reply | + / - | I have an HP Deskjet 812C. I have replaced the printer cartridges, but the toolkit and alighment tools will not load to Win XP. I can't find a download for this Toolkit and Alignment Kit on the net, can you help me?
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| Re: hp deskjet 812c by Bert (4/3/04 8:41 PM) reply | + / - | There are no tools other than those included with Windows XP. Go to this web page for help.
h20015.www2.hp.com
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| Re: hp deskjet 812c by Davidsne (4/3/04 10:09 PM) reply | + / - | Chris --- From that point I would uninstall printer 812 info all. Do it. USB uninstall from site. From HP Look for USB download also some sites show this to run program USB uninstall. Or can you load LP1 to that if you have a cable. See if it works.
David
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 | HP Deskjet 812c by Bridgett (4/23/04 12:28 PM) reply | + / - | Hi - My printer is 4 yrs old, never had a problem. Today I was printing a Word Document and the IJ thing got stuck over the Right handside, before that itt made an ungodly grinding noise. The document did not print and the paper is stuck under the roller very tightly and I can't get it out. I turn it back on and just the loud grinding noise happens and it tells me I have a problem, also when I go into the printer queue, it tells me there are no jobs queued, so I can't purge. HELP ME!! Thanks in advance for your help!
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| Re: hp deskjet 812c by Bert (4/23/04 12:36 PM) reply | + / - | The sevice station may have failed. If you are a fix it person, let me know and we can discuss how to diagnose the problem.
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| Re: hp deskjet 812c by Rick (4/23/04 2:23 PM) reply | + / - | How can I cancel a job that is stuck in the memory of the hp deskjet 812c? I use multiple printers and on occasion I accidentally send the wrong print job to the 812c. When this happens, I'm forced to let the bad print job run its course, which takes lots of paper and ink as it tries to figure out what to do with printer codes for a different printer (we do recycle paper from the last bogus job). I've tried power cycling, forcing another print job, but to no avail? Got any tips on how to kill "Christine the Printer?!"
Rick
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| Re:Printer rollers needing cleaning by bdbonner (3/15/05 10:02 AM) reply | + / - | Denny, or someone
Can you describe the 'cleaning' process to clean off these rollers? Seems [from the suggested cures] that rather than rubber wearing out, there is an ink buildup that you are essentially washing off. How do you do that? And with the scrubby, how to you get to all the surfaces? Pretend to print w/o paper? Or lots and lots of times so you get all the surface? OR is it just the surface that you can see? When you are using the Simple Green solution or the spray, how do you get to the areas that aren't immediately visible? Is there a way to get the roller assembly to freely roll for this operation?
I am not afraid to tackle this [at one point in my past had a job repairing office machines], and think I will like the outcome, just not sure how to make this work without getting gunk all over or making things worse.
Wanted to get advice from folks who've done this already. Can post or send privately.
Thanks,
Barbara
b.bonner@att.net
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| Re: hp deskjet 812c by Bert (3/15/05 10:34 PM) reply | + / - | Remove the rear access door and clean the rubber feed rollers with a damp cloth. Using the rubber rejuvenator sold on this site is generally a better fix. The rollers visible when the cartridge access door is open typically don't cause feed problems. Its not convenient to clean them without partially disassembling the mechanism. I don't bother unless I'm doing a complete refurb.
The feed rollers can be rotated buy hand. Some resistance is normal. They cannot be be removed unless the case is removed.
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| Re: hp deskjet 812c by HelenCh (3/17/05 6:52 PM) reply | + / - | Hi, I'm having the following problem with my HP Deskjet 812C. It goes through the motions of printing (takes a page, the head moves back and forth) but the page comes out blank or with a couple of very thin lines. When I go to printer properties and say Print TEST PAGE, it prints a GREAT test page no problem. I have tried deleting and reinstalling the printer and driver. I have tried restarting the print spooler. I have tried printing directly to the printer, and nothing seems to help. (And I've had this printer for ~5 and half years now, and never had any problems liek this before). Any help/advice will be very very much appreciated.
Thank you
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| Re: hp deskjet 812c by Bert (3/17/05 7:27 PM) reply | + / - | Some qestions
1. Are you printing text or graphics?
2. Have you tried printing from more than one application?
3. Have you tried the printer on a different system?
4. Have you scanned for viruses and spyware with up to date definitions?
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| Re: Re: hp deskjet 812c by Anonymous (3/17/05 7:36 PM) reply | +1 + / - | Thank you so much for your response.
I'm trying to print text right now (but have printed both text and graphics from this printer sucessfully before).
Tried printing from Notepad, Word, Wordpad and IE, --same result.
Unfortunately, I do not have a different machine to try it on.
The printer stopped working in December. I have anti-virus software enstalled, and have scanned for spyware since--the machine seems to be clean (knock on wood:)).
Back in December I emailed back and forth with HP Support, and they suggested all the stuff I have listed in the previous post, but with no luck. Then I gave up, and now I'm trying to get it working again. Have since installed SP2. But it seems like there are no new drivers for this printer.
Thank you very much for your help.
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| Re: hp deskjet 812c by SNICKERS (3/20/05 11:31 AM) reply | + / - | Both lights are flashing. No paperjam and the print cartridege doesnt come to the middle.
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| Re: hp deskjet 812c by Bert (3/20/05 8:27 PM) reply | + / - | SNICKERS
Your description is too ambiguous to be of much help. Go to this web page. If you can't solve the problem, repost with more details, e.g. unusual noises, which two lights, and what happened before the failure.
http://h10025.www1.hp.com
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| Re: hp deskjet 812c by citygirl10003 (edited 4/26/05 6:08 PM) reply | + / - | My HP DeskJet 812C works fine except when trying to print a pdf file. Some pages print and some come out blank. I removed and reinstalled the latest Adobe Reader and it seems that the latest driver is installed in my Windows XP operating system. Can someone help?
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 | Re: hp deskjet 812c by citygirl10003 (4/26/05 6:08 PM) reply | + / - | Follow-up to my question...do I need to buy a new computer, as suggested by HP?
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| Re: hp deskjet 812c by Bert (4/26/05 10:40 PM) reply | + / - | Buy a new computer? Whoa! Since you get good printouts from other software, check for viruses and spyware as a precaution. Uninstall Acrobat Reader and then go to the Programs folder and delete any Acrobat folders that may have been left behind. Reinstall Acrobat Reader. If that doesn't solve the problem, consult a computer technician.
Microsoft offers a free antispyware software download.
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| Re: Re: hp deskjet 812c by citygirl10003 (4/27/05 4:36 AM) reply | + / - | Oops...I meant buy a new printer, not computer! I did uninstall and then reinstall Acrobat Reader and deleted Acrobat folders left in my Programs folder. Also, my system regularly checks for I have virus and spyware. So I guess I will check with a computer technician. Thanks!
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| Re: hp deskjet 812c by Maryellen (6/10/05 8:58 AM) reply | + / - | I have tried replacing ink cartridges but I can't get it to print any color but magenta. Is this a cleaning problem? The black is working fine and the print is nice and clear but no color.
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| Re: hp deskjet 812c by Maryellen (6/10/05 9:13 AM) reply | + / - | BTW
I have two printers with the same problem
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| Re: hp deskjet 812c by Bert (6/10/05 10:03 AM) reply | + / - | Blot the color cartridge(s) priint nozzles on a damp paper towel. You should see yellow, mangenta, and cyan. Assuming there is ink in the cartridge, some people have made them work by soaking the print nozzle area in hot water or by using a vacuum cleaner. Sometimes, even with ink present, a cartridge can be defective.
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| Re: hp deskjet 812c by Maryellen (6/10/05 10:43 AM) reply | + / - | Tried cleaning the print nozzle with alcohol saw a little yellow but still only prints magenta.
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| Re: hp deskjet 812c by Maryellen (6/14/05 9:27 AM) reply | + / - | Some one mentioned it may be the printer ribbon perhaps not getting power to the other color's pins. How do I check that?
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| Re: hp deskjet 812c by Bert (6/14/05 9:44 AM) reply | + / - | There is no formal documentation concerning voltages or anything else concerning the carriage. The odds favor a cartridge problem.
To eliminate a potential problem, clean the cartridge and carriage electrical contacts with a cotton swab and alcohol.
Blot the cartridge nozzles on a damp paper towel. If you do not see yellow, magenta, and cyan, the cartridge has a problem. Either the a color(s) is exhausted or the cartridge is defective.
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| Re: hp deskjet 812c by Mikw (7/9/05 9:09 PM) reply | + / - | Recently when trying to print checks in Quickbooks, instead of feeding the checks one at a time, several go in at once. When printing on regular paper it feeds just fine. Any ideas as to what is causing this?
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| Re: hp deskjet 812c by Stephen (7/9/05 9:32 PM) reply | + / - | Are these checks from a new package? Or have they been sitting around a while?
Has it been humid or dry in the area where the unprinted checks are stored?
Problem could be:
Edge welds
Humidity or static
Bad or dirty separation pad
Bend the pile of checks in to a "U" shape before putting them in the printer, this will help if they have edge welds.
Riffling the edges can put a static charge on the paper, refer to previous paragraph if you have an urge to riffle.
The separation pad is opposite the middle roller, you can find it by removing the back panel, note that some of what look like rollers are actually guides, then rollers all have a rubber surface.
Clean pad with water or rubber rejuvinator, NO alcohol.
While you are working on the printer lubricate the carriage shaft with a plastic safe lubricant, many Techs use tri-flow, NO WD-40 allowed. This will help keep your carriage belt from breaking.
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| Re: Re: hp deskjet 812c by Anonymous (7/9/05 9:52 PM) reply | + / - | Stephen: Thanks for your suggestions. I will try all of them. The checks are new
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| Re: Re: hp deskjet 812c by Anonymous (1/22/06 7:48 PM) reply | + / - | I am experiencing the exact same problems, and also have tried similar fixes with no success. Anyone got an answer?
Hi, I'm having the following problem with my HP Deskjet 812C. It goes through the motions of printing (takes a page, the head moves back and forth) but the page comes out blank or with a couple of very thin lines. When I go to printer properties and say Print TEST PAGE, it prints a GREAT test page no problem. I have tried deleting and reinstalling the printer and driver. I have tried restarting the print spooler. I have tried printing directly to the printer, and nothing seems to help. (And I've had this printer for ~5 and half years now, and never had any problems liek this before). Any help/advice will be very very much appreciated.
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| Re: hp deskjet 812c by hp 812c (5/7/06 10:33 PM) reply | + / - | If you want to cancel a printjob w the hp 812c go to control panel, printer and faxes, click on it and hit cancel. There I just saved you some money :)
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| Re: Re: hp deskjet 812c by Anonymous (8/7/06 2:38 PM) reply | + / - | If you have an answer to cancel a print job (purging the buffer) on the deskjet 812c, please let me know.
Thanks
Kai
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| Re: hp deskjet 812c by oldmaples (8/10/06 11:59 PM) reply | + / - |
Printer will print text only in tiny compressed characters - maybe only 4 or 6 pt.This is in files from Word Pad or Note
Pad regardless of thie original size. Any suggestions will be appreciated. Thanks
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| Re: hp deskjet 812c by happy2bme (10/29/06 10:05 PM) reply | + / - | My printer is printing very small, strange looking print instead of words I want printed, how can I fix this? Thanks
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| Re: hp deskjet 812c by evaunits01 (11/19/06 6:36 PM) reply | + / - | I have a hp deskjet 812c and i'm wondering why everytime i'm printing its slanted to the right side. Never did this before....
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| Re: hp deskjet 812c by AMIGIRL (12/9/06 10:18 AM) reply | + / - | Quick question, does anyone know how to make this printer reprint something. The sheet of paper I printed on was the wrong color I had planned to use and now this particular pop-up window can no longer be opened to print again.
Thanks for any feedback.
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| Re: hp deskjet 812c by Stephen (12/9/06 7:23 PM) reply | + / - | No way to make it reprint a document once it's done.
Take the printout to a copier and copy it on to the color you want.
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| Re: Your response by Anonymous (12/10/06 6:37 AM) reply | + / - | Thanks Stephen! I had that hunch. *sigh* Oh well and yeah, I can take it to e.g. Copy Max. But it would have been good to know just in case something in the future were to happen.
I hope to buy a new printer someday. Any recommendations? This current printer has a problem or the problem is in my PC and HP couldn't even help me nor could DELL. I can't go into PROPERTIES nor can I go to PRINTING PREFERENCES, which means I can never change the quality to DRAFT or BEST. I get an error msg. which states: OPERATION CAN NOT BE COMPLETED! Nice huh? *ugh*
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| Re: hp deskjet 812c by ladyd (12/19/06 6:04 PM) reply | + / - | Ok, I was given an 812c and just got it up and running today. However, it has trouble pulling the paper through and if it does, the paper gets wrinkled up and jams. I have gone through the different trouble shooting tips and still no luck, suggestions?
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| Re: Re: hp deskjet 812c by ladyd (12/20/06 8:17 PM) reply | + / - | Thanks ST, we were thinking it was that since we couldn't see anything else going on. So we will clean the rollers and hope that will take care of it. ladyd
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| Re: hp deskjet 812c by CrystalLynn (1/16/07 4:45 PM) reply | + / - | I am using my older hpdeskjet 812C printer with my new computer OS is XP. I no longer seem to have the option of printing on both sides of the paper or printing in greyscale since I hooked up the new computer. Any suggestions?
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| Re: hp deskjet 812c by Stephen (1/16/07 4:53 PM) reply | + / - | CrystalLynn,
Did you download a driver from HP.com?
ST
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| hp deskjet 812c by helenann (2/22/07 9:07 PM) reply | + / - | my printer worked fine with XP until I turned it off in mid document. Now it will not print anything in black and just barely in majenta. I have tried 2 other cartridges with same result. Tried clean and align cartridge features and no change. I have deleted drivers and reinstalled from XP. HP does not have any downloadable drivers for the 812c, and says the XP drivers are the best. Any idea what might have happened? Thanks for your efforts to help the misguided.
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| Re: hp deskjet 812c by Stephen (2/24/07 7:28 PM) reply | + / - | Search forums for: Blot Test
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| Re: hp deskjet 812c by Michael Greer (3/17/07 5:07 AM) reply | + / - | everything I print comes out with a pink tint what can I do tofix this problem?
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| Re: hp deskjet 812c by Stephen (3/17/07 5:20 AM) reply | + / - | Michael,
Refer to the post above yours.
Or you could search the forums for: pink flu
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| Re: Re: hp deskjet 812c by Anonymous (3/17/07 5:44 AM) reply | + / - | I searched the forums for pink flu and blot test and I came up with nothing. do you have any more ideas to fix my problem?
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| Re: hp deskjet 812c by Stephen (edited 3/17/07 11:37 AM) reply | + / - | The Blot Test will probably show you that one of your colors is not printing.
http://www.fixyourownprinter.com/search/forums?f=&q=blot+test+color+st
Pink flu is how some describe the problem you are having, the blot test is used to diagnose pink flu.
http://www.fixyourownprinter.com/search/forums?f=&q=pink+flu
To sum it up you probably have a bad color cartridge, but you may be able to get it working.
You can also use the paint program that comes with windows to test your printer.
Open paint>>Draw 3 2 inch circles with the circle drawing tool, (or squares if you like)>>fill one circle with Yellow with the fill tool>>fill the next with cyan, or as close as you can get to cyan, (light blue), fill the last circle with magenta>>print the page you just created.
The color in one of the circles will almost always be off, streaky or missing.
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| Re: hp deskjet 812c by hp desk jet 812c (4/8/07 6:37 AM) reply | + / - | My Hp desk jet 812c will not print at all the icon for ink flashes. The message box that is displayed when I try to print says "doc failed to print" "error print" recently replaced cartriges, worked fine one day and not at all the next. Any suggestions will be appreciated.
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| Re: hp deskjet 812c by Stephen (4/8/07 3:27 PM) reply | + / - | Clean the contacts in the carriage and on the cartridges with a paper towel dampened with water. (the ink is water based)
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| Re: hp deskjet 812c by frustrated812c (4/18/07 9:28 AM) reply | + / - | Test Page prints fine and can even print from web pages, but printing in Wordpad, NotePad and Word comes out blank
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| Re: Re: hp deskjet 812c by Anonymous (5/3/07 7:32 PM) reply | + / - | I'm having the same problem with the lowest of the three lights blinking (the one that looks like an ink drop). I've just put in a new cartridge so not sure that the ink is the problem. Any more suggestions?
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| Re: hp deskjet 812c by pmhquilts (5/20/07 10:23 PM) reply | + / - | My DeskJet812C printer will not print yellow, even with a new cartridge. Help!
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| Re: hp deskjet 812c by moe (5/20/07 10:58 PM) reply | + / - | Try taking out the cartridge and dunking the print head in hot water. Blot dry and reinstall. The print head is at the bottom of the cartridge.
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| Re: Re: hp deskjet 812c by Anonymous (7/4/07 1:26 PM) reply | + / - | I am computer ignorant,where do i find the CONTROL PANEL to cancel a print job on a HP 812C. thanks joe
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| Re: Re: Re: hp deskjet 812c by Anonymous (7/17/07 11:54 PM) reply | + / - | I have a Windows XP. On the bottom left hand corner there is a button "Start". Click "Start" once and it opens a window. In the right hand column of that window is "Control Panel". Click on "Control Panel" and another window opens. Click on "Printers & Faxes". Then right click on your printer icon and you are where you need to be to cancel a print job.
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| Re: hp deskjet 812c by Anonymous (9/3/07 10:07 PM) reply | + / - | I just have a question. Does HP 812C need BOTH the black (HP 15) and colour (HP 23) cartridges? I can't test because they are empty now...Thanks!
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| Re: hp deskjet 812c by Bert (9/3/07 10:53 PM) reply | + / - | Both cartridges have to be installed and recognized as good whether they have ink in them or not. If you are getting a cartridge error, clean the cartridges and carriage electrical contacts with a cotton swab and alcohol. This may get printer to go through the motions of printing even if no ink is applied to the paper. If the printer will simulate printing, it will almost assuredly print when new cartridges are installed.
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| Re: hp deskjet 812c by rchavez (9/15/07 8:18 PM) reply | + / - | I have a very old HP 812C that I want to make work with a "brand new" Dell Dimension E521. However the cable that came with the printer does not fit on the cpu. Is there an attachment that I could possibly get to make this happen?
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| Re: hp deskjet 812c by Bert (9/15/07 9:52 PM) reply | + / - | It may be old but it uses one of HP's most reliable print mechanisms.
Go to a store that sells computer accessories and buy a printer USB cable. If you are not familiar with hooking up USB cables to printers, go to page 18 of the manual linked below.
http://h10032.www1.hp.com/ctg/Manual/bpd07116.pdf
You don't need to do anything to make the printer work other than hook it up if the computer is running Windows XP or Vista. Either one will automatically install the correct software.
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| Re: hp deskjet 812c by rchavez (edited 9/16/07 11:28 AM) reply | + / - | Thank you. I'm on my way to Radio Shack
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| Re: hp deskjet 812c by SteveG23 (10/3/07 6:01 PM) reply | + / - | My 812C stopped delivering yellow ink, so I assumed the cartridge was used up and replaced it with a new one. I still get no yellow. I've tested it with color bars and the other two colors work fine. I've tried cleaning the contacts on both cartridges and in the carrier. There has been no abuse or damage. Is there anything else to try before giving up on it?
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| Re: hp deskjet 812c by Bert (10/3/07 6:19 PM) reply | + / - | Verify that ink can flow from the cartridge(s) by blotting the print nozzles on a damp paper towel a few times for two seconds. You should see all of the colors (yellow, magenta, and cyan) flowing freely. If you do not, in spite of ink being in the cartridge it is defective.
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| Re: Re: hp deskjet 812c by SteveG23 (10/3/07 6:41 PM) reply | + / - | Thanks, Bert; that should have been obvious from when I cleaned it. With a dry paper towel I only see magenta and blue; with a distinctly damp one I get all three colors, but distinctly less yellow, and just a trace on the old cartridge. IIRC, in the past I've always seen all three colors clearly even with a dry paper towel. (Yes, I'm using very soft ones, not to damage it.) Looks like maybe I'm the victim of an unkind coincidence. I'll try returning it to the store.
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| Re: Re: hp deskjet 812c by Anonymous (10/21/07 9:28 AM) reply | + / - | i have tthis promblem help.
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| Re: Re: Re: hp deskjet 812c by SteveG23 (10/21/07 10:59 AM) reply | + / - | In my case it was in fact a defective or expired replacement cartridge. It was just coincidence that the old and new ones both failed to give yellow ink. I returned it to the store and got a new one.
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| Re: hp deskjet 812c by parame vyoman (10/29/07 8:13 PM) reply | + / - | I have an old hp deskjet 812c, has worked fine for some years. Has always been connected to the same computer - Clamshell iBook G3 running Mac OS 9.2.2. Recently I switched the printer cable over to an iMac G4 running Mac OS X.3, and it printed fine, a Word color doc. When I switched it back to the Clamshell, it also worked ok at first. But now I'm having trouble printing from either computer. On the Clamshell I get error message -50. I looked it up online: 'param Err - error in user parameter list'. I ran Norton disk doctor, + reset the PRAM (since it's 'parameter ram' and thought could be related...?). After that, when I tried to print from Clamshell the printer began responding + green light flashed, but then stopped + same error -50. On the iMac G4, the error message says 'Opening Printer connection failed: Unable to open the printer connection'. This happened last week + I've turned off printer + shut down/unplugged both computers in between, unplgged USB printer cable, tried a different cable etc, but still won't work. I just tried unplugging the printer itself from the wall, + when I connected it to the iMac G4 again, it actually printed a short b/w doc in TextEdit. But when I tried to print a 2nd time (color pdf), I got the same iMac error message as before. It doesn't seem to be the cable, and if it's happening with both computers it may not be the driver (?) Did something in the printer just get corrupted by switching it back + forth? Or just that it's an old printer + eventually something breaks down, + I need to get a new one. Thanks so much for any advice and help.
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| Re: hp deskjet 812c by Bert (10/29/07 8:31 PM) reply | + / - | I suggest that you create a new thread with a title like HP Deskjet 812C Mac Problem. Perhaps a Mac person will see it and offer help. I respond to most of the HP inkjet issues but only have Windows experience. The Mac-speak is beyond me.
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| Re: hp deskjet 812c by Del Law (1/14/08 9:22 AM) reply | + / - | I've had the 812C for several years, no problem. Today, the sheet to print rolled out sort of doubled over, no printing. I turned it off and back on. Now, the cartridges move to the center and there is a growling or grinding sound but the rollers don't roll and everything stops and the lights on the front start blinking. I turn it off, and back on, and the same thing happens. Help.
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| Re: hp deskjet 812c by Bert (1/14/08 10:01 PM) reply | + / - | Unplug the power for one minute. If all of the lights are blinking simultaneously after power on you have a fatal error.
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| Re: hp deskjet 812c by Del Law (1/15/08 7:10 AM) reply | -1 + / - | Thanks, Bert for the quick reply. I tried your suggestion and all 3 lights blink at the same time. I suppose "fatal error" means it's time to replace the printer, right? Del Law
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| Re: hp deskjet 812c by Paul Smeton (1/15/08 3:24 PM) reply | +1 + / - | I have an hp Deskjet 812c.
My colors just don't print out very well. I have replaced the cartridge but only green and black seem to print.
I have also printed out test pages and no luck.
I used to have a bubble jet that went through an electronic cleaning process. Is there something similar for this type of printer?
Any suggestions?
Thanks
Paul
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| Re: hp deskjet 812c by Bert (1/15/08 9:24 PM) reply | + / - | Del Law
I should have been more specific. I have never been able to bring a Deskjet back to life that had a fatal error, that is without spending more that the value of the printer. Get a new printer. If you are an Ebayer try selling it for parts.
Paul Smeton
To verify that the problem is with the cartridge blot the print nozzles on a damp paper towel a few times for two seconds. A good cartridge will show yellow, magenta, and cyan flowing freely.
Depending on the operating system, there should be a nozzle cleaning utility in the Printer Tool Box or the printer Properties. If not try soaking the print nozzle area of the cartridge in near boiling water. Don't submerge the nozzles more than 1/4".
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| Re: hp deskjet 812c by printerneedshelp (2/24/08 1:48 PM) reply | + / - | My HP Deskjet 812c printer doesn't always feed the paper properly. I sometimes have to give the paper "a push" to feed and start printing. Any suggestions?
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| Re: hp deskjet 812c by Bert (2/24/08 4:37 PM) reply | + / - | Remove the rear cleanout door and clean the feed rollers with water.
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| Re: Re: hp deskjet 812c by Anonymous (2/24/08 9:00 PM) reply | + / - | I will give this a try. Thank you!
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| Re: hp deskjet 812c by puzzled947 (2/28/08 6:31 AM) reply | + / - | I've been using my 812C for many years without a problem. However, it has been sitting idle for several months.
I just tried printing something and the black prints fine but no color. I replaced the color cartridge and cleaned and primed several times. Still no color.
What am I overlooking? I know my favorite printer's not dead -- oh,please it can't be.
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| Re: hp deskjet 812c by Bert (2/28/08 7:18 AM) reply | + / - | Blot the color cartridge print nozzles a few times for two seconds on a damp paper towel. You should see yellow, magenta, and cyan flowing freely. If you do not the cartridge is defective in spite of being new.
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| Re: hp deskjet 812c by puzzled947 (2/28/08 7:49 AM) reply | + / - | Thanks for the quick response, Bert. I tried it and no color comes for the new cartridge. I tried the old and get plenty of color but no yellow. I reused the old and still no color is printing. I don't mind buying another cartridge if that will likely fix the problem. Any other suggestions?
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| Re: hp deskjet 812c by moe (2/28/08 9:39 AM) reply | + / - | Take it back to the store and get a replacement. The cartridges are guaranteed. I've had 2 bad cartridges this month.
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| Re: Re: hp deskjet 812c by Anonymous (2/28/08 9:41 AM) reply | + / - | Thanks Moe. I'll do that...
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| Re: hp deskjet 812c by go granny (3/1/08 8:56 AM) reply | + / - | When I print copies some of the words are cutt off on the right side. This happens on incoming E-mail and certain web items I print. Everything else prints okay. How can I correct this problem. Thanks for any help.
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| Re: hp deskjet 812c by Bert (3/1/08 2:14 PM) reply | + / - | Decrease the margin widths on your web browser and email program. These settings are generally found under Page Setup in the File menu.
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| Re: Re: hp deskjet 812c by moe (3/1/08 5:03 PM) reply | + / - | Del, if you want to unsubscribe to this thread, scroll down to the bottom of the email you get and there are unsubscribe isntructions.
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| Re: hp deskjet 812c by gb4554 (4/5/08 7:34 PM) reply | + / - | I install my hp deskjet 812c to my new Dell Dimension c521 by using the disk that came with the printer (last summer). I downloaded a Vista patch. I cannot print MS Word or Notepad documents. I have been able to print everything else. I have contacted Dell and they insist that it is not their problem, to contact HP. HP now show no Vista patches. Any suggestions?
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| Re: hp deskjet 812c by Bert (4/5/08 9:06 PM) reply | + / - | There is no Vista compatible printer software on the disk that came with the printer.
Go to the Vista Control Panel and select Programs and Features, then uninstall any software that was installed from the disk, then close the Control Panel.
Unplug the printer from the computer. Go to the Control Panel and select Printers. If there is a Deskjet 812 icon right click on it and select Delete, then close Control Panel
Reconnect the printer to the computer using a USB cable. Vista should now automatically install the correct printer software.
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| Re: hp deskjet 812c by Aaron Mike Dawn (4/23/08 8:44 PM) reply | + / - | I have a hewlett packard 812c deskjet printer and i was wondering if i could print iron-on transfers (like for a t-shirt) with this printer. Thanks
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| Re: hp deskjet 812c by FatFrog (5/22/08 3:15 PM) reply | + / - | My HP Deskjet 812C has been working well on my Windows XP Version 5.1 with Service Pack 2. Due to a system problem, I needed to reinstall Windows XP. When I tried to install the driver from the CD that came with the printer, Windows warned that the driver was 'not digitally signed', and that the Windows Logo testing failed to verify its compatability. Further more, it warned that 'the continued installation may impair or destabilize the correct operations of your system either immediately or in the future'. So I abandoned the install, and went to the HP site looking for an alternative. I found the 812C driver download at http://h10025.www1.hp.com/ewfrf/wc/siteHome?dlc=en&lc=en&cc=us. Following instructions on manual installation from the Control Panel, step 9 asks me to choose HP as the manufactuer, and then choose from a list of printers. Guess what, the 812C was not listed! And none of the other choices are compatible with an old printer like the 812C. And the instruction advises against installing the driver from the CD. Please, what's the next thing to do to make my faithful printer operational again? THANKS!!!
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| Re: hp deskjet 812c by moe (5/22/08 3:21 PM) reply | + / - | I've ignored that warning a lot of times in the past and my computer still works fine. The Vista operating system is 100 times worse for warnings. I fixed that by turning the warnings off. My sanity is worth more than the remote chance my computer will get screwed up. I can always fix it or buy another one. They're obsolete as soon as you buy them anyway. Speaking of obsolete, Service Pack 3 is out now.
So, my suggestion is to install it from the CD and don't lose any sleep over it. If it was good before, then there's no reason it's not good now, digitally signed or not.
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| Re: Re: hp deskjet 812c by Anonymous (5/22/08 3:54 PM) reply | + / - | What you suggested made sense. It worked fine before...why shouldn't it now? I have to admit though, those warnings from MS can be intimidating. Notice that it warns of not just an immediate problem, but future ones as well. They prey on our fear of sleepless nights trying to fix potentially pervasive system problems on our computer,introduced by an incompatible driver. Anyway, Moe, I oughta give the CD install a try. Thanks for your kind input. Anyone else who ignored the warning, installed from the CD, AND suffered no ill effects LONG TERM, please write to me and instill confidence in this novice user!
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| Re: hp deskjet 812c by FatFrog (5/22/08 5:53 PM) reply | + / - | I regret to report that I tried in vain to install the driver from the CD. I got an error 11: unable to add printer driver. "The driver that you are trying to install is not compatible with Windows XP. Please contact the manufacturer for an updated version". I am back to square one where I did not find HP's instructions helpful (see my previous post). Ideas, anyone? Thanks much!
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| Re: Re: hp deskjet 812c by Anonymous (6/25/08 8:26 PM) reply | + / - | The first two light blink on and off and when I try to print it tell me something is not connected and I need to know what else need to be connected. I have connect the power source and the printer cable and their is this one little connection that I can not find what goes with it. Please some one tell me what that connection is and where can I get another cord so that I can fix this problem.
Also I need to know what type of cartiage goes with this printer. Black and color. The number of the cartiage.
Thank you for all your help in this matter.
Parlean Kearney
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| Re: hp deskjet 812c by Shuke (7/18/08 6:37 PM) reply | + / - | Hi,
I recently filled my cartridges at Walgreen's and when I went to print it is telling me that the color ink is out and the printer lights continues to blink. I have tried everything to try to get it to print.
Can anyone help me?
Thanks
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| Re: hp deskjet 812c by Bert (7/18/08 8:53 PM) reply | + / - | See my last post. If none of the suggestions help replace the cartridge. They don't have an infinite lift.
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| Re: Re: hp deskjet 812c by Anonymous (7/19/08 12:02 PM) reply | + / - | Thanks Bert,
That didn't help. I think it is time for another printer. This printer lasted 6 years.
Thanks again,
Shukery
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| Re: hp deskjet 812c by Bert (7/19/08 8:55 PM) reply | + / - | If the problem coincided with the cartridges being refilled I would suspect the cartridges. They don't have an infinite life. You are going to find that new printers will typically cost you more to operate than your 812, i.e. cost per ml of ink.
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| Re: hp deskjet 812c by phylmk (8/13/08 11:22 AM) reply | + / - | My printer won't print yellow, or any other color that has yellow in it. I did all of the Toolbox Tasks, and then replaced the color cartridge, did all of the tasks again, and still no yellow. What do you suggest I try now? Thanks for yor help.
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| Re: hp deskjet 812c by Bert (8/13/08 2:17 PM) reply | + / - | See my 2/28/08 7:18 AM post in this thread.
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| Re: hp deskjet 812c by RCreaspm (10/7/08 2:56 PM) reply | + / - | my printer was working great--i changed to a new color cartridge and now the printer head won't move from the far right. When you open the printer cover the printer head is suppose to move to the center but it doesn't move at all and won't print anything. Any suggestions? Help! ASAP!
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| Re: hp deskjet 812c by Bert (10/7/08 8:25 PM) reply | + / - | Check the carriage drive belt. It may be broken. If so a replacement belt can be purchased on this website.
http://www.fixyourownprinter.com/specials/parts/belts/S313
If the belt is okay unplug power from the printer, wait one minute, and replug the power.
If the carriage still fails to exit the service station, far right, then you will have to remove part of the case and investigate the problem, assuming the carriage is jammed in the service station. The service station is operated by a motor and two gears. Turn the larger gear to free the carriage.
Removing the right cover
1. Remove the T10 Torx head screw on the top of the right cover.
2. Pull up on the right cover to disengage it where the removed screw went through.
3. From the back, near the clean-out cover, insert a screwdriver between the right cover and the base coming in from the bottom. Pry up and the cover will release.
4. Do the same operation in the front near the paper tray and the cover will release completely and hinge to the right.
5. Release the clip that secures the switches to free the cover from the printer.
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| Re: hp deskjet 812c by Marge (10/8/08 3:55 AM) reply | + / - | Pure frustration. Suddenly started having a problem doing highlight and print selection from the net-any site it doesn't matter. When it goes to print, the first page has nothing, second page has print in an oval shape in the center of the page only. this is windows xp. I have tried to check printer jobs, clear, turn off printer and turn on, cartridges working, plenty of paper. I wondered if I should try to reload the printer program? I am not sure what is happening.
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| Re: hp deskjet 812c by Bert (10/8/08 5:28 PM) reply | + / - | Try printing from Microsoft Word or a similar application. I've noticed that some web pages don't print correctly.
As you've already suggested, delete the printer in Printers and Faxes and allow XP to reinstall the driver. XP will automatically reinstall it when you restart the printer.
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| Re: hp deskjet 812c by RCreaspm (10/8/08 6:15 PM) reply | + / - | the carriage will come out if i move it but will not move on it's own. No belts are broken, all the lights flash constantly and the printer won't work. Any suggestions other than a new printer?
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| Re: hp deskjet 812c by Bert (10/8/08 10:37 PM) reply | + / - | All lights flashing indicates a fatal error. If unplugging the power for one minute doesn't clear the error then the printer is a goner.
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| Re: Re: hp deskjet 812c by Anonymous (10/9/08 7:15 AM) reply | + / - | I went back and tried to reinstall xp driver for it, tests fine but this is what happens. I can print adobe, print from microsoft programs including Works but nothing online. I wonder if I should completely remove this printer program and drivers then reinstall. I always have been able to highlight, print selections from net when purchasing online.
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| hp deskjet 812c doesn't print by Marge (10/9/08 8:58 AM) reply | + / - | I noticed it listed "Anon" earlier sorry. I also want to add that when you go into Printers and FAxes, file server properties it lists AGFA AccuSet v52.3, Amyuni Document Converter 2.0, HP DeskJet 810C, HP DeskJet 812(default)plus Microsoft Office driver and my scanner driver. Just reran the HP printer program cd, added the xp driver still same. I wonder also if my HP photo kiosk program could have anything to do with it as it was added in Sept. just thought about that.
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| Re: hp deskjet 812c by Bert (10/9/08 4:02 PM) reply | + / - | HP to my knowledge has never supplied a driver compatible with XP for the Deskjet 812. I suggest that you uninstall whatever you installed and follow the instructions on the web page below.
http://h10025.www1.hp.com
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| Re: Re: hp deskjet 812c by Marge (10/9/08 4:27 PM) reply | + / - | If you look at the web page, it says to use the xp drivers no need to download. select manufacturer, select printer-its listed. I am not sure what else to do. I think the hp kiosk program may have screwed things up. I am also suddenly having problems with my visioneer scanner, was working 9/29. now showing no hardware found this is even after reloading program. thanks anyway
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| Re: hp deskjet 812c by Marge (10/11/08 10:02 PM) reply | + / - | Bert you will not believe this. I also contacted HP online support (email), they thought it was my ink cartridge as it is throwing error code 90020103 and is still showing this error but that was not the problem. As I said you would not believe what it was - try margins incorrectly set. I thought it was set on .5 but it was .4 for left, right, top and bottom. Now if I could figure out why the scanner is showing hardware not found.
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| Re: hp deskjet 812c by Alex K (10/12/08 2:49 PM) reply | + / - | I can print from internet sites but cannot print word, powerpoint or excel anymore. Printer working well for several years and suddenly experienced problem. Have uninstalled and reinstalled printer but no success. Can you help?
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| 2008 1127 hp deskjet 812c by Anonymous (11/27/08 9:43 AM) reply | + / - | I have an HP812c that has stopped printing.
I have it connected to my laptop via a USB cable. The laptop has Windows XP and i have downloaded the appropriate driver from HP via the internet.
After I did all of the above, I sent a test page to the printer and it printed in magenta but it worked find other than that. I thought that perhaps the black ink cartridge was out of ink and it defaulted to the color ink cartridge.
I replaced the black ink cartridge and sent a page to it for printing.........the printer started printing special characters at the bottom of the paper in black and kept feeding paper in as fast as I could put it in the paper tray. After having gone through many many sheets of paper, I disconnected the power and the USB cable and deleted all print jobs from the print queue using the control panel.
I reconnected everything and now the printer will not even appear to recognize a print request. All the lights are on an no error messages appear. The print job is in the queue but no print. When I open the door to the print cartridges, the cartridges slide to the middle and just sit there. I have reinstalled the driver, reset the cartridge, removed all tape etc. from the new cartridge............nada........
Anyone got a clue as to what is going on?????????
Help
Mark
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| Re: hp deskjet 812c by Bert (11/27/08 12:58 PM) reply | + / - | I don't know what you downloaded from HP but is was not the driver for a Deskjet 812C. The only driver available is included with Windows XP. Uninstall whatever you downloaded and go to the web page below for instructions.
http://h10025.www1.hp.com
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| Re: Re: hp deskjet 812c by Anonymous (1/8/09 11:56 AM) reply | + / - | I have a carriage that will not exit the service station and I have tried to follow your steps for taking the right cover off to get to the gears, but I can't get it to hinge after I get everything loose. What's the trick?
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| Re: hp deskjet 812c by Bert (1/8/09 11:32 PM) reply | + / - | Email me by clicking on the crossed tools to the right of my name for a video. Be specific about what you need.
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| Re: Re: hp deskjet 812c by Anonymous (2/16/09 3:24 PM) reply | + / - | Actually I have a HP 722C deskjet, but similar problems seen with the 812C in this forum. My printer suddenly stopped printing yellow also. I did all the usual things - checked connections, drivers, cleaned contacts, changed cartridges. I figured it was 10 years old and had some sort of internal failure. So I bought a new Canon color printer. Guess what? It won't print yellow either - fresh out of the box! This is more than just a coincidence and points to a problem on my Compaq Presario 2100 series laptop. What could be on my computer that would prevent yellow from being printed? I didn't do any installs other than the usual antivirus and windows updates. Ideas?
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| Re: hp deskjet 812c by oldmaples (2/16/09 4:54 PM) reply | + / - | Deskjet 812C - I have 2 problems first one is, I print a lot of 8x10 B&W photos in landscape format and I am unable to create equal margins on L & R sides or if in portrait format that would be top & bottom margins.
Second problem is that Win XT does not recognize the HP 212c printer only the 810c the so I am using the 810c driver but every time I boot up I get a "new hardware notice"- I have tried listing as an 812c but still get that agravating "new hardware" notice.
Also - just an added comment - I am looking at a box with 8 #23 Hp color cartridges all out of yellow! This represents over $250 in cartridges used over 50% to print B&W photographs. What kind of a scam is HP running ? For over a year I notice the internet is loaded with complaints of HP carts running out of yellow! Why haven't they corrected this problem? I have 2 812c printers a
dl45 Office Jet and since 1999 have spent HUNDREDS of $ in HP ink cartridges mostly that run out of yellow. I would be glad to join in a class action suit against HP. - has anyone started one yet?
Any help or comments will be greatly appreciated . Thanks
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| Re: hp deskjet 812c by Bert (2/16/09 8:08 PM) reply | + / - | When printing in the landscape mode the left side of the photo becomes the top margin the right the bottom margin. From the specs below taken directly from the user guide it can be seen that the minimum margins the printer is capable of are not equal. Your only option if possible in your program is to adjust the top margin to equal the bottom margin. That may seen like wide margins but it is your only choice working within the limitations of the printer. (You can always manually trim the margins.)
Top: 1.0 mm (0.04 in.)
Bottom: 11.7 mm (0.46 in.)
I assume that you are allowing XP to auto detect the printer. Instead, manually install the printer using Add Printer in Printer and Faxes (listed in the Control Panel).
I've noticed the 'problem' ever since I began using color HP inkjet printers. Not defending HP, but assuming that they put equal amounts of yellow, magenta, and cyan in their cartridges, there may be a logical reason. Common colors like red (magenta combined with yellow) and green (cyan combined with yellow) require yellow to create them. Bottom line: There is likely a statistical probability of using more yellow. Unless HP can be induced to change the distribution of ink in their cartridges, the only option is to use models that have a separate cartridge for each color.
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| my printer by twisp lady (3/1/09 12:06 PM) reply | + / - | my printer wont print unless i take both cartridges out shake them then put them back in then open and shut the lid until it prints. my color cartridge is low and the ink button is blinking, does that have anything to do with the not printing? it takes forever to print this way and today im not having any luck! someone please help, whats up with my printer? thanks
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| Re: hp deskjet 812c by Bert (3/1/09 4:22 PM) reply | + / - | Any error light flashing is going to shutdown printing until the problem is solved. Clean the electrical contacts on the cartridge and carriage with a cotton swab and alcohol. Some of your frustrations may end if you gave up on trying to 'milk' the last milliliter of ink out of the cartridges.
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| Re: Re: hp deskjet 812c by Anonymous (3/1/09 9:13 PM) reply | + / - | thanks for the reply!
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| Re: hp deskjet 812c by texiken (3/9/09 10:36 PM) reply | + / - | the printer drive belt has broken on my 812c printer and i am trying to find a place that has them along with instructions on how to "retime" the printer.
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| Re: hp deskjet 812c by Anonymous (5/6/09 1:42 AM) reply | + / - | God bless you Dennis Conway. My 812C was not printing and the printer cartridge light was blinking. I cleaned the contacts with Q tip and it works like a charm. - Matador
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| Re: hp deskjet 812c by Anonymous (10/7/09 6:38 PM) reply | + / - | My printer is printing majenta ink only. I inserted new ink cartridges (black and color),made sure the tape was off of the printheads. Tested, cleaned, aligned, primed and still it prints only majenta.
Since the problem is the same both before and after installing new ink cartridges I think it's not the cartridge... any ideas? Thank you!
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| Re: hp deskjet 812c by Bert (10/7/09 9:16 PM) reply | + / - | Verify that ink can flow from the cartridge(s) by blotting the print nozzles on a damp paper towel a few times for two seconds. You should see all of the colors (three-color cartridge: yellow, magenta, and cyan) that are supposed to be in it flowing freely. If you do not, in spite of ink being in the cartridge it is defective.
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| Re: Re: hp deskjet 812c by Anonymous (10/8/09 1:49 PM) reply | + / - | thanks Bert. I tried this and it seems that my black ink should be working, lots of ink on my damp paper towel. The empty cartridge does not have ink flow at all, so it's a good control.
I'm going to get another cartridge however, and try that to see what happens. And if there are other ideas out there, I'll try them out. Thank you!
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| Re: hp deskjet 812c by Anonymous (1/21/10 9:16 AM) reply | + / - | I just purchased a new iMac and now my printer will only print one line of gibberish on multiple sheets no matter what I try to get it to print; this includes test pages. This only happens with the new computer. I tried downloading and installing new drivers and it doesn't seem to do anything. The driver that is selected is a default driver in the Mac and starts with a G and even after installing drivers from the hp website the default driver is the only option available for the model in the selection box. I hope I don't need a new printer, This one has done so well for so long!
Thanks,
David
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