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HP DeskJet 1220C Prints only Pink & Black

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HP DeskJet 1220C Prints only Pink & Black by Greg (10/29/03 11:14 AM) reply + / -
Hi,

I have an HP DeskJet 1220C that has been working fine for two years now. All of a sudden it can only print in pink and black. It is driving me crazy. I have tried the following without any success:

1. Replaced the cartridges twice
2. Aligned and cleaned the cartridge from the
computer
3. Soaked the cartridge head in hot water,
and made sure that all three colors will bleed
out of the head
4. Cleaned the cartridge contacts with an eraser
5. Cleaned the cartridge contacts on the printer
with a brush

Is there a cure, or is it time for a new printer?

Thanks.



Re: HP DeskJet 1220C Prints only Pink & Black by Taz (10/29/03 9:22 PM) reply + / -
If internal test print again in black and pinck (magenta) then buy a new color cartridge. But first check your color cartridge on another printer 1220 or 930c and see how it print. If printing normaly you have a problem with printer an go to the HP service.


Re: HP DeskJet 1220C Prints only Pink & Black by Bert (12/10/03 12:42 AM) reply + / -
To determine if the cartridge set can produce the correct basic colors, run the "Clean The Print Cartridges" function under Services in the printer driver properties. The cleaning process will produce black, cyan, magenta, and yellow if both cartridges are good. If one or more of the colors is missing:
1. A cartridge has failed or is empty.
2. The print nozzles may be plugged, i.e. dried out or not being cleaned properly by the service station.
3. The cartridge and carriage electrical contacts may be dirty.
4. The printer may have failed.
If there is an incorrect color, the ink is mixed inside the color cartridge.

-- Do not continue until you have worked through any issues revealed above. --

After establishing that the printer is capable of producing the basic color set, print from a software application. If you are not getting the expected colors, consider these possibilities:
1. The software is not configured properly.
2. Uninstalling and reinstalling the printer driver.
3. The printer may have failed.

Go to this web page for more information.
http://h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bpa00224



Re: HP DeskJet 1220C Prints only Pink & Black by Rich (1/9/04 3:06 PM) reply + / -
I just had this "pink problem" on a deskjet 932c. I tried a new cartridge and it did the same thing. I tried a second new cartridge and got the same result. I then replaced it again with a proven cartridge (that was in use around the office) and it worked.

I'm not sure why it worked but it did. Thought I would share that info since I tried the cleaning suggestions and nothing worked.


Re: HP DeskJet 1220C Prints only Pink & Black by Adrian Meacham (1/13/04 2:16 PM) reply+2 + / -
Seems almost like a conspiracy? This wouldn't be a case of planned obsolescence, would it?

I came across this thread while researching for a client of mine who had just lost an 840c.

When it began to print squirrely color combos, he replaced the color cartridge, whereupon it began to only print "pink" ie. magenta and black. No cyan or yellow AT ALL.

Thinking it might have been the fault of the cartridge, a second new one was purchased and installed; alas with the same results.

(yes, we cleaned contacts everywhere, reinstalled drivers, printed all manner of test and cleaning prints, ran online diagnostics etc, etc.)

Long story short, it is just not worth taking this printer to be repaired, which is what we and HP Total Care have both determined is at fault.

This printer was listed as having a 1000 page per month duty cycle, yet has only printed 7,551 pages in the 2 calendar years it has lived (thus 7.5 months of duty).

The worst part about all of this is the fact that all of the printers which used these cartridges have been discontinued, thus forcing my client to send brand spanking new cartridges to the trash bin; significantly adding to the Total Cost of Ownership of this printer.


Re: HP DeskJet 1220C Prints only Pink & Black by Wonderdog (1/15/04 10:00 PM) reply + / -
Craig:

Before we convict the printer, you should try the color cartridge in another printer just to be sure it is good. It does happen sometimes that these cartridges don't make good contact with the pins in the carriage, either through the fault of the cartridge or of the carriage. And if it's a non-HP brand of cartridge, you have no guarantee that it will even work the first time. As Bert mentioned, often the remanufactured and generic cartridges are unreliable right out of the box.

A whole host of HP printers use the HP78. You should be able to find a friend or coworker who uses one of these: Deskjet 900 series (950, 960, 970, 990), or the original Photosmart line (P1000, 1115, 1118, 1215, 1218, or 1315). Another option is to borrow a known good cartridge from one of the above printers and see how it plays in your 1220c.

And although many would advise against it, one test that I usually make of a cartridge is to press the exposed head briefly against a kleenex tissue. A cartridge that is printing properly will generally leave 3 colored stripes with no breaks. A clogged cartridge will show incomplete or missing colors. A good pattern of stripes does not guarantee that the cartridge will print properly (the tissue doesn't test the electrical connections). But if you can't get all 3 colors to deposit cleanly, you can usually bet that you'll get similar results from the printer. NOTE: The reason many people don't like this test is that it risks getting lint in the print nozzles. But you're already eyeing the trash bin with that cartridge. And you'll note that I didn't say to wipe the head with the tissue, but to merely press the head to it.


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (2/8/04 6:34 PM) reply + / -
I recently had this problem with my HP870Cxi. I thought the color cartridge ran out, so I put in another one that was in a sealed box, but was bought a while ago and says to install before Aug '98. I tried running it through the cleaning cycle, and cleaned the electrical contacts, and took apart the printer and disconnected and reconnected both sides of the ribbon cable that goes to the carrier. After none of this worked, I took the old cartridge and ran the nozzles under hot water for a while. This must've cleaned out a blockage, and then I could see all colors coming out. I did the same thing with the new cartridge, and now they both work. It took a couple cleaning cycles until the ink wasn't watery, but it works fine now.
Kevin


Re: HP DeskJet 1220C Prints only Pink & Black by Joe (2/9/04 5:40 AM) reply+2 + / -
All,
Anonymous and Kevin from my other post hit it. I took both their ideas. Kevin said he soaked his in hot water and Anonymous said he ran his under hot water. This works. I had 3 cartridges and all three work after doing this.

I heated a cup of water in the microwave for 1 minute 30 seconds and put the whole tip end in the water for about 15 minutes. Then I ran it under the facet with the hottest water that would come out. I did this until I cold see some of the blue on the tip coming out. I was getting Magenta/red the whole time. I then dried everything off very well and let the cartridge air dry for about 1/2 hour.

I installed it and ran the clean function about 4 times and I now have color.
Thanks,
Joe


Re: HP DeskJet 1220C Prints only Pink & Black by Kevin (2/10/04 6:57 AM) reply + / -
Joe,
I'm glad this worked for you, too. The Anonymous post was me, but I didn't realize that I didn't fill in the info before hitting send. Anybody else try this and have it work?
Kevin



Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (2/11/04 6:10 PM) reply + / -
I am having the same god damn problem with mine, i didnt know there were so many victams. This is BS, I will never buy an HP product again and tell my customers the same.


Re: HP DeskJet 1220C Prints only Pink & Black by Joe (2/11/04 8:38 PM) reply + / -
Easy big fella. The fix is easy. Read the last few posts. It really works. Just make sure you give the cartridge enough time to dry before reinstalling them. If you do not have HP cartridges it really is not their fault. I had both and it worked on both. Hopefuly you have not pulled your printer apart twice before comming here.
Good Luck,
Joe


Re: HP DeskJet 1220C Prints only Pink & Black by Robert (2/12/04 11:50 AM) reply + / -
I did the hot water soak on my caritages heads, and BANG the sucker works. Thanks for the post people, and whoever thought of this fix is INSANE! Who would ever mix eletrics with water. NOT ME! But this worked, so my hat is off to you folks, great fix. :)


Re: HP DeskJet 1220C Prints only Pink & Black by Kirsten (2/15/04 11:59 PM) reply + / -
Same "pink problem" with my HP Deskjet 970se. Tried running the cartridge head under water, to no avail. It IS the copper colored strips you're supposed to soak, right?


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (2/16/04 4:29 AM) reply + / -
Kirsten,
The best way I have done this is take an old normal size coffee mug, fill about 1/4 of the way. Place it in the microwave for 1 minute 30 seconds. Then place the color cartridge in it just the same as you would the printer. Let it sit for 30 minutes. Then hold it at a 90 degree angle to the hottest running water you can get. Make sure the water is on full blast. You want to make sure the water is running down the little silver square on the bottom. It should run the same direction as the lines in the copper part. This can take some time. I let mine sit in the sink for about 30 minutes. I hope this helps.

What you are trying to do is flush any dried ink that is blocking those tiny holes on the print cartridge. If you look on that silver square you can actually see several small drops of the magenta. The cartridge should have one line of Magenta, Blue and Yellow or light green (depends if you bought a genuine HP cartridge or a refill.) -Hope this helps.



Re: HP DeskJet 1220C Prints only Pink & Black by Donna (2/16/04 4:02 PM) reply + / -
I just want to thank the people who posted the idea of the soaking in hot water trick, and all of you who tried it and said it worked.

I have an HP Officejet T45 and my color cartridge (c1823d) would only print magenta. I was on my second new cartridge. I'm still not sure why they were both clogged, but after 2 hours of frustration, I am THRILLED that the printer is printing in color again!!

Thanks to everyone involved.


Re: HP DeskJet 1220C Prints only Pink & Black by Kirsten (2/16/04 9:09 PM) reply + / -
Huh, washing the cartridge as Anon described didn't work for me. But I tried a third new cartridge and that solved the problem.



Re: HP DeskJet 1220C Prints only Pink & Black by Joe (2/17/04 1:10 AM) reply + / -
Kirsten,

You go girl, I am glad your machine now works and the only cost was a new cartridge. It is a lot cheaper then taking the machine to a service center. I am sure the flushing and soaking technique will not be able to revive everyone’s cartridge but it works on the majority. Did you ever see all three colors on the bottom silver square? It could be you ran out of the other colors first.
Joe



Re: HP DeskJet 1220C Prints only Pink & Black by Kirsten (2/17/04 1:23 AM) reply + / -
Hi, yeah, I did see all three colors on the silver square, faintly. When I soaked it, no color bled though. Odd that so many people have this problem with new cartridges.


Re: HP DeskJet 1220C Prints only Pink & Black by joe (2/17/04 1:38 AM) reply + / -
Was all of your genuine HP cartirdges or did you buy them from a second source dealer? I bought two of mine from a online company called Color Laboratories (www.colorlaboratories.com). There cartridges do not use a genuine yellow. It is more like a yellow green. This makes pictures less sharp.
Joe


Re: HP DeskJet 1220C Prints only Pink & Black by Kirsten (2/17/04 1:40 AM) reply + / -
They were genuine HP, but I bought them years ago. Maybe when HP cartridges get old, cyan and yellow are the first to go?


Re: HP DeskJet 1220C Prints only Pink & Black by Martin (2/19/04 12:10 PM) reply + / -
I have a 930C with the same problem, only 425 pages printed!!
I have tried the soaking earlier but it didn't work. Perhaps it was to short (1 minute) I will try again and will post the result again.


Re: HP DeskJet 1220C Prints only Pink & Black by Ted (2/29/04 9:21 PM) reply + / -
Yes, I have an HP895Cxi, Same problem with ink cartridges, one used and one new. The hot water soaking and washing worked on the new cartridge. I had to soak it in hot water twice. It works great now.
Thanks for the tip.



Re: HP DeskJet 1220C Prints only Pink & Black by Jack (3/24/04 7:40 AM) reply + / -
I searched HP's site on this with no luck. They are absolutely hiding this defect.

Well it took 5 attepts at the boiling water in the microwave but it worked. I would boil the water and set the cartridge in the water for 1/2 an hour then dry it and wipe the cartridge across the paper towel. Slowly but surely it started to work. Now I have a working printer again.




Re: HP DeskJet 1220C Prints only Pink & Black by Lewis Sample (4/3/04 7:52 AM) reply + / -
My thanks to Kevin. I had this problem for some time and assumed the cartridge was out of ink. Decided to try Nukote refill from Walmart for $12. Didn't fix. Had a new cartridge which I bought a couple of years ago as a backup. It had same problem. Read HP's faq's and applied their fixes. Didn't help. Emailed them and they just sent me a copy of the faq's. Found this email string with Google. Followed the soak for 30 min on the refill. IT WORKS!!!! Now if the old cartridge won't refill, I guess I can do the same on the new one.

Thanks so much.

Lewis



Re: HP DeskJet 1220C Prints only Pink & Black by dee (4/9/04 3:26 PM) reply + / -
I am so not computer savy so when the pink and black thing happened to me I was going to just buy a new printer, but the hot water idea works, I should've guessed that I'd have problems when the guy from staples told me my cartridge was recycled.


Re: HP DeskJet 1220C Prints only Pink & Black by Jerry (4/9/04 6:04 PM) reply + / -
I have a HP 870 with the same symptoms (Pink Printout) I soaked the cartridge head twice and behold it worked!!! Wonder why HP doesn't recognize this technique?


Re: HP DeskJet 1220C Prints only Pink & Black by Robert (4/13/04 9:03 AM) reply + / -
Kevin,
Amazing , The soak worked for me, although after reading the previous postings on your solution I had the feeling it would.
I have a HP 932C. Several years ago I had the pink printing problem with the color cartridge and because of the problem I chose to print only using the black print cartridge. With the recent purchase of a digital camera I needed the problem solved.
It took several soaks of over 30 minutes. The end result did not show different color stipes on the silver strip. I did the hot wash spray after each soak but I only conducted the hot water spray for a few minutes.

Thanks again for your very intelligent and creative solution.

Robert.


Re: HP DeskJet 1220C Prints only Pink & Black by Mike (4/18/04 1:23 PM) reply + / -
Many (times 1000) thanks. Joe's advice about letting it dry out and generally being patient paid off. Thanks to all you guys for solving what could have been very expensive. It got a cartridge, dated 2000, for an HP 880C deskjet working.


Re: HP DeskJet 1220C Prints only Pink & Black by Jesus (4/21/04 12:06 PM) reply + / -
Pink Flu hit our HP 845c, tried the soak solution. It worked!! Thanks to all.


Re: HP DeskJet 1220C Prints only Pink & Black by Sam (1/6/05 2:50 PM) reply + / -


I BEAT THE PINK FLU. Thanks to the "soak" method.


Re: HP DeskJet 1220C Prints only Pink & Black by Nicole (1/28/05 6:00 PM) reply + / -
Our HP G85 was only printing yellow and pink and the soak method worked great! Thanks everyone.



Re: HP DeskJet 1220C Prints only Pink & Black by ozzy (2/4/05 11:19 AM) reply + / -
Someone just sent me a link to this page - fantastic! I had the exact problem (pink & black) on a HP 930C and did the microwave trick. Houston we now have COLOR!


Re: HP DeskJet 1220C Prints only Pink & Black by philip (2/16/05 4:00 PM) reply + / -
Thanks guys, i was on the verge of throwing my hp ps1215 out when i stumbled into this forum and got my printer to work again. The "Soak in hot water" trick did the job.
If it doesn't work the first time, try it again. It took me 2 tries and it worked perfectly. Also if you want to save time from having to soak then test it in the printer, try the "Press the printhead on a tissue" method suggested by wonderdog. if you get all the colors, then you've uncloged the nozzles.


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (2/20/05 11:56 PM) reply + / -
Brilliant!

I found this page using a Google search for "printer prints pink".

Tried the soak method and it worked! I didn't use the microwave. Boiled water in my electric kettle and soaked the cartridge for about an hour in a mug. Pressed it against a paper towel until I saw blue and yellow with the pink.

Still, HP makes you appreciate those Canon printers with the Intelligent Ink System. It's time to treat myself to one. I don't like HP anyway!


Re: HP PhotoSmart P1000 Prints only Pink & Black by Mr.Wizord (2/23/05 2:35 PM) reply + / -
I can't believe it. Something so simple fixed the problem. I was almost on my way to buy another printer when I found this fix. Soaking in hot water, yea!


Re: HP DeskJet 1220C Prints only Pink & Black by jonathan (2/27/05 11:42 AM) reply + / -
you guys are geniuses... fixed my 882c... thanks so much.


Re: HP DeskJet 1220C Prints only Pink & Black by anilrana (2/27/05 11:55 AM) reply + / -
i have a HP 950c color printer and i just recently refilled the color cartridge. At first it only printed pink and black. I tried the soad and spray wash method and after a few tries i was able to print most colors however it would not print yellow. I am able to get green blue, red, purple black etc but no yellow. Please HELP if you have any suggestion please email me at Anilranapt@gmail.com Thank you


Re: HP DeskJet 1220C Prints only Pink & Black by Next time not HP (2/27/05 5:08 PM) reply + / -
It works!!! Thanks!

Same problem, black & pink -> printer HP 845C.
And for HP... no comment, you should post this solution on your site! It was original color HP cartridge, one that comes with printer. Maybe the problem was since I did not print in color for very long time, black works fine, but that should be said to HP customers (eg. Print windows test page every two weeks?!).




Re: HP DeskJet 1220C Prints only Pink & Black by andrew (2/28/05 11:16 AM) reply + / -
Wow- I'm another happy follower of the hot water soak. The soak chalks up another one, this time on a DesignJet 450C 36" plotter. It has three seperate cartridges- I soaked the printhead of each one individually for one minute in a cup of hot water. I had to repeat the process for the yellow cartridge but after two or three times, got full color! Thanks for the suggestion- it's a winner!

All of the cartriges I was using were fairly old. Even the 'new' ones I had tried were purchased more than a year ago. This may have been why they were all clogged.


Re: Re: HP DeskJet 1220C Prints only Pink & Black by andrew (2/28/05 11:28 AM) reply + / -
anilrana-
You say you can get green? Green can't be made by the printer without yellow, so there's yellow ink in there somewhere. You say you refilled your cartidge... is it possible you accidentally put yellow ink in the blue?


Re: HP DeskJet 1220C Prints only Pink & Black by johnmccallum (3/1/05 7:43 PM) reply + / -
Soaking in hot water and wiping after worked for me to with my HP 1120c, thanks guys!


Re: HP DeskJet 1220C Prints only Pink & Black by Randy (3/2/05 12:26 PM) reply + / -
Blue stopped working for me some time ago (replaced with several new cartridges). Wish I had found this thread before. Recently just ran out of black, replaced it and it didn't work. The "soak fix" work for black. I am now working on the blue problem again. Orginally thought it was something inside the printer but after taking it apart, cleaning the collection tray, and now after the black incident, I am hopeful to get blue back soon. THIS IS A GREAT THREAD!


Re: Re: HP DeskJet 1220C Prints only Pink & Black by Randy (3/2/05 1:19 PM) reply + / -
The blue was harder to get working then the black. The black only needed like a 5 minute bath but the blue needed a half hour bath. But after a year of thinking blue was a lost cause and internal printer problem WE HAVE BLUE AGAIN. This is FANTASTIC. With as many posts as the page has, i would suggest moving closer to the beginning of the threads so people can find it. Page 14 is not good enough ;)


Re: HP DeskJet 1220C Prints only Pink & Black by donita (3/5/05 9:38 AM) reply + / -
Many more thanks to you folks that are smarter than me. It is extra important for me to be able to print pix as my hubby is in Iraq and he is desperate for pix of me, our daughter, CO sunsets and his horses! You guys & gals rock.


Re: HP DeskJet 1220C Prints only Pink & Black by benl (3/5/05 2:11 PM) reply + / -
the problem lies on the program of the printer, at a certain date and frequency of use, the program disables some the nozzles of the black and color cartridges, this is possible because of the chip hp embedded on the cartridges.. I tried lots of reset methods, they never work... the solution maybe is to use a third party software for printing.


Re: HP DeskJet 1220C Prints only Pink & Black by jpargudo (3/6/05 11:54 AM) reply + / -
tested boiled water method: cup of tea with boiled water in, just print head in the water for 30 minutes.... Blue came and then just after yellow too. (hp 903c recycled cartdridge)

Thanks so much for the tip ;-)



Re: HP DeskJet 1220C Prints only Pink & Black by Stephen (3/7/05 8:32 AM) reply + / -
Most HP printers have no idea what the date is, so the idea that the cartridges are set up to fail based on date doesn't hold up.

As for frequency of use, if you don't use a cartridge often it's likely to just dry out, that's not something that's programmed in to the cartridge, if you use it a lot you run out of ink.


Re: HP DeskJet 880C Prints only Pink & Black by Julie (3/7/05 8:40 AM) reply + / -
Hi all,

I just wanted to thank you guys for your suggestions. I was just about to go purchase a new printer as this one had been printing in pink/black for almost a year! (my kids weren't impressed!). I had replaced the cartridge twice and tried all the tips on the HP help site (no where does it even mention this seemingly common problem..in fact they told me to replace the printer as it would be cheaper than fixing it!) I tried your suggestions and the hot water soak worked on both cartridges! Thanks again guys!


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (3/9/05 9:08 AM) reply + / -
Has anyone tried this "soak" method on a PSC 750 all-in-one. This printer scanner copier is to expensive to replace. I lost cyan first then yellow. I have replaced all cartridges they are bleeding through. Yet, I still have no yellow or cyan, any other suggestions?


Re: HP DeskJet 1220C Prints only Pink & Black by donRnd (3/17/05 12:12 PM) reply + / -
My turn to say thanks for the hot water method of fixing my color ink cartridge on my HP 970cxi. Was going to just chuck the printer in the garbage bin but I did one last google and found this page.

The first time I soaked and rinsed there was no change.
I turned up the heat on my hot water heater, gave it about 1/2 hour to heat up, and performed the operation from start to finish again and Viola! my printer prints full color again!

I was skeptical, but stayed with the method and it did Work!

Thanks again!!!!!


Re: HP DeskJet 932C Prints only Pink & Black by Darshan (3/20/05 11:18 AM) reply + / -
So my Desjet 932C also had the pink flu. Thanks for the soak method but the weird thing I can't figure out is why this happened why I had it set to print in grayscale only? Why did it start printing in color?




Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (3/21/05 12:54 PM) reply + / -
Count me in for this fix working! On two color cartridges, one new from the box, for my Deskjet 952C. Only magenta and black had been printing. Took about 30 minutes for one, 45 for the other, and I reheated the water mid-way through in case it would help. Thank you!!!


Re: HP DeskJet 1220C Prints only Pink & Black by wildo (3/22/05 4:14 AM) reply + / -
Thanks for nothing ! The hot water fix worked alright, it worked so well the ink wont stop coming out ! Its inking like a stuck pig that was full of ink (instead of o-ink). Brand new cartridge wrecked, along with any chance of getting an exchange. Bloody internet fixes.Bah!


Re: HP DeskJet 1220C Prints only Pink & Black by wildo (3/22/05 4:31 AM) reply + / -
Ummm...err...gee whizz, heck and gosh darn ! It worked after all, just had to wait for the print head to dry a little (about 10 minutes). Impatient, aint I. This is one time I don't mind eating humble pie. Mmmm, pie...


Re: HP DeskJet 930C Prints only Pink & Black by mikethebike (3/23/05 12:31 AM) reply + / -
Have 2 deskjet 930c and both printed only black and pink - no other colours. New cartridge did away with pink. SOLVED: Refilled the original HP 78 cartridge to prove ink coming out - all three colours showing when dabbed on tissue and looked OK but no change to operation. Cleaned the contacts on cartridge and printer with an eraser and then WD40. SORTED! Make sure cartridge seated firmly in printer as poor contact can cause this.

Previously tried running near-boiling water from a kettle over print head but this made all ink disappear completely. Cleaning solution in filling kit much better for dissolving clogged print-head.


Re: HP DeskJet 1220C Prints only Pink & Black by Jimbob (3/25/05 9:45 PM) reply + / -
YESSSSS!!!!!!!!!!

I thought for sure I was going to have to replace the printer, but the hot water trick killed the pink flu!!!! I thought looking for a fix in the first place would be a foo's errand, but hey...the internet really does have it's use! I have 4, yes FOUR, ink cartridges I had gone through, all of which are technically out of date, and thought they were toast, or the printer was. Now it works again...WOOOOOO HOOOOO!


Re: Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (4/4/05 2:09 PM) reply + / -
Bert, I have been having this same problem for 3 weeks now. But the kicker is that. I have 2 printers, HP Deskjet 3820 & Oficejet 4215 and both have the same identical problem. The pinking on both started around the same time. Both replaced with brand new Cathridges, done all the cleaning and sample test. The 4215 comes back with progressive loss on the magenta, to no magenta at all after the 3rd test print. The test on the 4215 is internal to the Printer. Seem to be a very common problem with HP Printers, all ranges of HP printers. Can anyone say if this could be virus related?




Re: Re: Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (4/4/05 2:26 PM) reply + / -
Hi Randy, due respect and all man but this defys logic. If brand new carthridges did not work how can hot water soaking the old ones be a fix. Hot soaking/unclogging the old ones should amount to the same as putting in new carthridges, right. But since so many folks are saying eurka to the hot tub soak displacement trick I will try it. Logic also says there is nothing to loose at this point. I will let you all know if I become a convert. Tx for the brainstorm.


Re: Re: Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (4/4/05 7:53 PM) reply + / -
I am currently enjoying a bowl of sherbert whereas in fact I should be eating crow topped with humble pie. Archimides lives, eureka, it works just like you all said and did. I had to be, not only patient, but faithful because it did not work untill the second soaking. In fact the HP4215 is as we speak going through its 3rd cup-hot-tub soak treament but the HP3820 is now working color perfect after its 2nd immersion. I tested it 4 times, printed my Spread Sheets and Bar Charts and no color snags. Thanks to all you guys for posting your suggestions. I am a convert now, a grateful believer, no mysterious printer virus, no new $30 cathridege, no new printer or printer progarm de-insatll/re-install. Thanks, thank thanks. I am Monkeys believer.


Re: HP DeskJet 1220C Prints only Pink & Black by Baker (4/4/05 11:24 PM) reply + / -
Worked for me. It took 3 times, but it finally worked. Thanks for all the posts, I can't believe this works. (I'm a victim with 2 new cartridges, so I'm thankful for this help.)


Re: Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (4/6/05 2:23 PM) reply + / -
Thanks to Anonymous Kevin and this forum. A year later and you can soak up yet another kudo. Your coffee mug method even works on old HP 17 cartridges for the 840c in France no less. I am curious, how you ever discovered this solution (pun) in the first place. Do tell.

Also, I have a new problem. Perhaps you can advise. After successfully soaking the cartridge - which had refused to print yellow - in my coffee mug, I decided what the hey and spooned some instant Maxwell House into the still hot water for my afternoon hit of caffeine. It tasted extra yummy and everything was fine until I went to pee. Yep, magenta, cyan AND yellow. Is this normal? If not, is there a fix? HP refuses to comment. ;-)
Bob


Re: HP DeskJet 1220C will now print YELLOW!! by Atiramisu (4/6/05 7:28 PM) reply + / -
OMG! I am so happy to have found this site. I have sent a few nasty messages to HP regarding the cartridges not having yellow ink and was furious when they wouldn't help me (without paying a hefty maintenance fee because my HP 1220C was no longer under warranty.) I have AT LEAST 4 color ink cartridges with post-it notes noting which colors weren't working. I am so glad that I kept all of them! It took about 30 minutes worth of resoaking and after blotting on a paper towel, I have pink, blue and YELLOW ink! Thanks so much!!!


Re: HP DeskJet 1220C Prints only Pink & Black by denbigh (4/8/05 5:06 AM) reply + / -
Unbelievable!!

Just bought an Epson 2100, with the pink and black printing as my excuse.

I had in-place and two unused (same date as in-place), all produced same effect. Ergo, had to be a hardware problem. So, new printer!

Now stumbled on this thread, and tried the magic, just in case. Brewed up a mug of boiling water (kettle, not microwave, water is water after all). Stood cartridge for about 10 mins, renewed water, stood again another 15 mins. After first soak, nothing came out on the piece of kitchen roll, after the next, nice bright colours. Dried on same piece, stuck in printer, 100% result.

Strangely, look at Greg's first posting, and what he did!

DeeGee


Re: HP DeskJet 1220C Prints only Pink & Black by FroynLaven (4/8/05 8:27 PM) reply + / -
Another happy customer :)

My Deskjet 720c has spent most of the last year or so sitting idle. It was printing only pink and black with the cartridge in it -- which was probably a couple years old -- and same problem with a brand new, but stale dated (Oct 2002), color cartridge.

Tried the soak method with the new cartridge -- let it sit in hot water for about 3 minutes, dried and tested, no joy.

Later in the day, I let it sit in hot water for about 45 minutes, then let it dry and tested and viola -- all colors restored.

Whoooda thunk it?

I tossed the old cartridge -- it was sooooo old I just didn't want to bother with it.

This printer uses an HP c1823d a.k.a. #23 color cartridge.

I wonder if the process could be accelerated by cooking the cartridge in the microwave for a bit??? I'm not going to try it personally, just trying to plant the seed for someone more adventurous than I :)

=====
For every intrusion, there is an equal and opposite protrusion
-FroynLaven


Re: HP DeskJet 1220C Prints only Pink & Black by ENDER (4/11/05 1:55 PM) reply + / -
DUDE CLEANING THE INK OFF THE BOTTOM OF YOUR INK CARTRIDGE TOTALLY RIDS THE MAGENTA AND BLACK PROBLEM!!!! Do IT


Re: HP DeskJet 1220C Prints only Pink & Black by annieb (4/13/05 1:22 PM) reply + / -
I have a PSC 1315 and I have a toner cartridge that I have refilled a couple of times. I can see all three colors coming out of the bottom, but I'm still getting just pink & black. Any ideas?


Re: HP DeskJet 1220C Prints only Pink & Black by Martyn (4/18/05 8:23 AM) reply + / -
Thanks and sorry to the very few that had problems of over working or not working however most got them working.
Similar story old cart in deskjet 970cxi printer running out get new 2 year oldish cart out does not work frustration think may need new cart or printer.
Google search takes me here which give the idea the the hot water soak and rince method this did not work got the middle reddish pink to work then it stopped tried the soak and rince a few times with soaks for 30 mins to 40 mins for the hot water soaks and 10 mins for the hot water rinces under the tap at the end of trying nothing came out no colours.
so i heated the kettle to boiling and left the cart to soak for about 5 hours most of this time except at the start was cold water and supprise supprise end result works hey presto we have full colour.
The Internet is a great thing for finding solution or idea's tio try along similar lines to many things.
And many more thanks to the guy that first suggested the idea of water rincing/soaking that had worked for him Nice one mate and the others that added to the technicyay :-D
Just may help others where the hot water 30 to 40 mins soaks and rinces does not work they can try a soak in air temp water for 5 to 24 hours.
Regards
Martyn


Re: HP DeskJet 1220C Prints only Pink & Black by believer (4/23/05 11:25 PM) reply + / -
I tried the boiling water trick... it may take a couple runs but it worked for me too. Thanks!!!


Re: HP DeskJet 1220C Prints only Pink & Black by MeToo (5/4/05 1:02 PM) reply + / -
I'm another happy customer. Other forums tried to tell me it was the printer {HP 880c) and that I should just junk it and go buy another. I googled my way here and wala, I now have color again.

Thanks a million. :)



Re: HP DeskJet 1220C Prints only Pink & Black by well done! (5/5/05 10:15 PM) reply + / -
Thanks to Kevin, Joe, and all!

My Deskjet 932C's Pink Flu has been cured by a hot cup of water. If only all things were that simple- and FREE!

Oh, and still NO REPLY from HP.

So... what does HP stand for ladies and gentlemen? Hellish Pink!!

Best of luck!


Re: HP DeskJet 1220C Prints only Pink & Black by LinuxGod (5/15/05 9:55 AM) reply + / -
Experiencing the same issue with a 1120C, trying the hot water soak technique now.


Re: HP DeskJet 1220C Prints only Pink & Black by Wolvy_UK (5/17/05 7:32 AM) reply + / -
This is where the internet is so useful. Sharing information and fixing problems others cannot, saving people lots of money.

I' ve got a 990cxi which was also printing pink. It was printing ok a few months ago, but when I went to use it this week it printed pink and black only. I tried all the methods suggested by HP on their website( drivers, clean cartridge head etc. ), but no luck. I had 2 spare colour cartridges which were about a year old and I tried those too, but one printed pink again and the other would' nt print at all. These were remanufactured HP78 cartridges from WHSmiths, so I thought it may be the cartridges and I was thinking about getting a new HP cartridge, but I did' nt want to waste my money if that did' nt work. I thought my printer was going to need to be repaired.

I was about to junk it, until I found this forum ( good old Google :) I was going to spend £90 on a new printer, but I had nothing to lose, ( especially when you add up 2 full colour, 1 half full colour,1 large black and 1 small black. Plus the printer was about £100 ) so I thought I' d give the soak idea a go.

I got an old tin ( I did' nt have an old mug, and I was' nt going to poison anyone with one tainted with ink ), and I put my 2 spares in it and used boiling water from the kettle.

The first time the water was pink coloured. I tried dabbing the cartridges with a paper towel but no ink came out ! I was getting a bit worried, so I put them in boiling water again and dabbed them on the paper and this time there was one pink line, and the other cartridge was blue and yellow. I left them overnight to dry out, but they were still the same.

I tried a third time with boiling water this morning, left them to dry for an hour then tried dabbing them again with a paper towel and 3 coloured lines on each cartridge ! Hurray!

I put one in the printer, cleaned the cartridge with the HP toolbox software and all is well. I think when I tried dabbing them and no ink came out, that I should have waited for them to dry out more, because the size of a water droplet compared to the nozzles is huge, and water may have been blocking all the holes.

Someone was saying how can this work, if people are buying new cartridges and they solve the problem. The print nozzles are built into these catridges, so each cartridge you put in will use different nozzles, so you could have one cartridge working great, it runs out, you change it, then the new one prints pink, even if it' s a genuine HP.

The reason is, you have no idea how old these cartridges are, and how long they' ve been on the store shelf before you buy them. They could have been there for months, so when you buy it and put it in the printer some of the ink might have dried up and it might not work or prints pink.

It' s like car manufacturers, when you buy a new car, it does' nt mean the factory only made it yesterday, it could have been in a yard with thousands of others for months before you bought it.

Thanks to the guys who came up with this idea ! You' ve saved me more than 50 quid in cartridges which I was going to throw out.



Re: HP DeskJet 1220C Prints only Pink & Black by wlverine (6/9/05 6:02 PM) reply + / -
ok, i will admit to my skeptisim. Hot water on an electronic part -- no way. WAY!!!! Yes it worked. Like some of the other responders I was also contemplating tossing my HP printer and buying another one. I'd already done all the troubleshooting techniques outlined by HP and had used 3 different cartridges to no avail. But before grabbing my car keys for the trek to the computer store, I decided to see if anyone on the internet was also printing in this strange combination of magenta and black.
Thanks to this site, I tried the hotwater soak.
After the hotwater soak, I saw blue color running out almost immediately!!!! After I let it dry and ran the cartidge cleaner it started printing like a champ!
Thanks to Kevin & Joe for getting everyone to try a rather "unique" fix. But even more so Thanks to everyone who responded it was because so many people said they tried it successfully that I was willing to try it as well.
Wlverine




Re: HP DeskJet 1220C Prints only Pink & Black by Michelle (6/29/05 10:38 AM) reply + / -
This is amazing! My printer wasn't printing yellow, but after a nice hot bath and multiple cleanings, the colors are now brilliant. But not as brilliant as whoever thought of this fix. Thanks Kevin and everyone.


Re: HP DeskJet 1220C Prints only Pink & Black by Dil (7/5/05 4:13 AM) reply + / -
I have the same problem...NO Yellow!!!
I will be trying this Water Technique tonight after work....
Will keep you all posted


Re: HP DeskJet 1220C Prints only Pink & Black by Dil (7/11/05 8:16 AM) reply + / -
First cart didn`t work, it was low on ink anyway, must not expect too much, Tried second cart with the same problem...worked wonders.
The Tinternet is a wonderful thing!!!!


Re: Re: HP DeskJet 1220C Prints only Pink & Black by Frank VG (7/11/05 10:59 AM) reply + / -
Great ! Had the same problem with my 1220c & resolved it thanks to this forum - yellow ink wouldn't work anymore - a new (must admit 3 months expired) original HP cartridge had exactly the same problem (no yellow ink). After the "microwave & streaming water" solution yellow came to life again.
Important : the water needs to be almost boiling in the mug when putting the cartridge - tried it first with warm water and this didn't work. Good luck to any visitor of this forum !


Re: HP DeskJet 1220C Prints only Pink & Black by soph (7/15/05 3:58 AM) reply + / -
I've applied the hot water cure and the blue ink does finally come out on the tissue paper, but once I put it back in the printer, the color blue still doesn't print. The only colors are black, yellow and magenta.

What is there to do now?


Re: HP DeskJet 1220C Prints only Pink & Black by hpg85 (7/16/05 9:42 AM) reply + / -
I had this problem with three HP 78 cartidges on my G85. Bought three new genuine HP cartidges and each had at least one color that wouldn't print. I was about to throw the damn printer to the curb when I got a response from Bert to try soaking the cartidge in near boiling water. Wow! It worked on two of them. The other bled all the blue/cyan into the water and I had to toss it on HP's front lawn in Melville NY.

I boiled 3/4" of water in a pot, turned off the heat, and placed the cartridge into the pot the same way it sits in the printer. The water may have been a little too hot, causing one of them to leak all its blue ink?

Someone above asked why doesn't HP acknowledge this fix and suggest in in their FAQs? If they did, they wouldn't have sold me three new cartidges.

Anyway, I'm printing again but will never buy another HP printer.


Re: HP DeskJet 1220C Dirty printing and feed prob by supes (7/21/05 9:54 AM) reply + / -

My 1220C has started leaving dirty ink trails across the pages, even though have always used HP inks.

Also the printer is not feeding paper through properly anymore.

It has become very hit and miss.

Can anyone tell me if the problems are serviceable or is it time for a new printer?

If I can repair this printer where do you get the parts and how easy is it to replace any worn out parts?

Thanks


Re: HP DeskJet 1220C Prints only Pink & Black by Trev Pearson (7/21/05 11:57 AM) reply + / -
Everything is serviceable, to a point. Parts are still available. However, a good strip down and clean (especially the pick up rollers and Seperation Pad)usually pay's dividends. Try Moe's Roller Rejuvenator

http://www.fixyourownprinter.com/specials/misc/all/S03

HP Partsurfer

http://partsurfer.hp.com

may help

Trev


Re: HP DeskJet 1220C Prints only Pink & Black by scoop (7/23/05 3:10 AM) reply + / -
found this thread while trying to help someone with a lexmark doing its 'pretty in pink' impersonation

was as initially sceptical as most of the others about the boiling water/kitchen tissue solution

but it worked after one 20 minute dip!

don't you just love cutting-edge technology?!

now to check whether someone has past this tip to the lexmark thread


Re: Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (7/23/05 7:07 AM) reply + / -
Thanks Trev and Scoop for the replies.

Will get on and do some spring cleaning!

On average how long is it reasonable to expect a printer to last, mine is quite heavily used and recently have been printing lots of brochures so I expect it is rebelling.

Nothing lasts for ever these days but just wondered how long you should reasonably expect your printer to work properly?








Re: HP DeskJet 1220C Prints only Pink & Black by mikedeez (7/25/05 8:57 AM) reply + / -
Seems like were all having alot of fun here. How about this one! My printer keeps telling me that the color print cartridge is bad/defective even after intalling two new color ones. I spent a whole whopping $8.00 on the printer here so lets all get together and help me out! Ha! Ha!

If i can get the printer to print it will start printing in all colors them it gloriously fades to black and white. every time, without fail. thats if the printer will print at all! I don't think the soaking thing will work here because the two cartriges are HP and brand new and seamlessly print color for a second or two! or better said a pass or two slowly fading out as if the printer was cleaning the heads! Hmmm? Does that make you wonder?

This printer was used in a print shop so I'm going to follow the instructions above and take the printer apart,but completely and clean it. Oh yea, about the part where you should rinse out the ink trap. DO IT!!!! There seems to be a nonending trail of ink running up the stairs and down the hall at my girl friends house. OOOPPS!!!!

In all reality if someone could help me out it would be greatly appreciated!!!!


Re: HP DeskJet 1220C Prints only Pink & Black by HB (8/10/05 3:17 AM) reply + / -
Does anyone have a suggestion as to what causes this problem in the first place? If not, consider this. After opening the top cover and waiting for the cartridges to move center, I used a flashlight and looked inside the printer on the far right side where the cartridges rest. I was mildly appalled by what I saw - a virtual mountain of ink-gel-gluelike stuff that my color cartridge was comfortably resting on. I suggest that everyone do what I did and get a butterknife and scoop out all of that mess. This along with the hot water fix should keep us all printing in living color for a long time. Happy printing....


Re: HP DeskJet 1220C Prints only Pink & Black by bridge (8/20/05 11:31 PM) reply + / -
Amazing! Spent two hours trying to reload printer drivers, clean the cartridge, etc., with no help whatsoever from the HP web site. I was ready to throw out one old cartridge, one "new" (but really two years old) cartridge and my 880C printer, when I came across this page! The hot water works.

Thank you, thank you, thank you. I haven't even tried fixing my "new" cartridge yet, but the old one works like a charm.

Has anyone noticed that when you use the HP utility to align your cartridge, the picture of the test page supplied by HP shows only pink and black ink? Coincidence?


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (8/24/05 1:21 PM) reply + / -
I hate pink!!! My deskjet 870Cxi which I bought for $10 was doing the pink and black thing. I tried everying and even got a new cartridge. . . .Just pink and black. I was about to scrap it then saw this page. I just let the new cartridge relax for awhile (45min) in a hot water bath in a cup. Reheated the water 3 times to keep it hot. Used paper towel to check status occasionally by checking for all three colors. WORKS!! I'm guessing the original cartridge needs a bath as well . . .I'll wait till I need it. Thanks for the tip. THE HOT WATER SOAK WORKS!


HP DeskJet 820 Cse Prints only Pink & Black by Kath (8/31/05 6:01 PM) reply + / -
Well, MY Google search last night turned up this thread and VOILA!! tonight, another pink flu cured!! I need blue to print my logo (biz cards, brochures, etc.) so I'm back in business tonight and it feels so good. Bottomless thanks to all who posted. And let's spread the word. HP is selling far too many ink cartridges to those who don't know the soak trick.


Re: HP DeskJet 1220C Prints only Pink & Black by bgsbjj (9/1/05 12:01 AM) reply + / -
I would just like to say you lot rock my world. Coming across this list with my own pink-black only printing problems on an HP PSC 1210, I fully expected the soaking-the-cartridge method to fail miserably, but thought I'd give it a go - can't hurt after all. And lo, and behold! After a single 30 minute soak with about a centimeter of water (boiled in the kettle and poured into the lid of a vegemite jar, where I plonked my colour cartridge), I now have a functional colour cartridge.

You're the best. I will never doubt you again :)


Re: HP DeskJet 895CXi - No Yellow by pg (9/1/05 7:32 AM) reply + / -
What can i say - other than - MIRACLES DO EXIST..

Did the trick with Hot water - 45 mins and now all is alive again.

I wonder just how many color cartridges i have thrown out during my time using this printer not trying to recover what might have been left there.

But better late than never - THANKS a lot for all those replies - just wanted to add to it that it really works.

I have seen much (been in this business over 40 years) - but this beat most tricks i have heard - not to mention the price for doing this = 0.


Re: HP DeskJet 1220C Printing problem by Sarok (9/5/05 2:28 PM) reply + / -
Hi

I have this printer, the problem is that it prints only 1-3 pages as they are, after that ptoblems comming up like bad color, light colors or what ever, or it prints halfe page or many errors on the page. I have new clors in the printer, I have to shout it down and start it to get 1-3 pages in well condition. what is the problem? what can I do?



Re: HP DeskJet 1220C Prints only Pink & Black by Finzi (9/6/05 12:04 PM) reply + / -
I had the same damned problem with my G85... the Yellow was missing.

I went through thee HP troubleshooting help plug-in stuff... did all the stuff they recommended, and then started to talk via email with their tech help idiots.

Of course, they told me to do all the same damned things I already tried... to no avail. When I pressed them, they immediately said they'd mail me a 78 color cartridge to "make sure" it wasn't the cartridge. (they would not overnite it!) They then went into this whole thing about my G85 being discontinued (old technology) and they'd offer an "upgrade" deal. Yea, right. For a couple of hundred, I could have a new printer that didn't even retail for the same cash I paid for this g85. They sure made it sound like a hardware issue, though. Just wanted me to swap mine (which I now know is PERFECTLY FINE) AND a couple of hundred bucks for new printer!

Well... long story short: I tracked it down myself to the cartridges being the culprit--the older one I had in AND a brand new one just purchased at Staples last week. I tried the same "new" cartridge in an HP 1220c that I have in my studio--same thing. The yellow stopped printing! Bang. The cartridge all along.

I tried the boiled water soak, which after a few tries DID get some yellow ink to flow onto a paper towel, but it never would work in the printer.

Today I went to staples and picked up another cartridge--hopefully. When I got back, a box was waiting with the new cartridge that HP sent me. I tried both and lo and behold, they BOTH worked in the g85.

So... shoddy production on #78 cartridges! Why couldn't they just say that this was a known issue and offer to replace all my cartridges? (I still have to try and return a couple to Staples without packaging or store receipt!)


RETURN THEM TO THE SHOPS AND COMPLAIN! Let's make HP pay for all these bad cartridges!




Re: HP DeskJet 1220C Prints only Pink & Black by Dark Lord (9/11/05 3:06 PM) reply + / -
Thank You so much!!!!

I had an assignment due the next day and I needed it in colour and of course, when I go to print it my HP DeskJet 842C prints it in pink and black!!!. I tried the hot water soak & rinse and within 2 hours I had it finished.

Thanks so much!!!


Re: HP DeskJet 1220C Prints only Pink & Black by waveydavey69 (9/17/05 11:57 AM) reply + / -
another 78 user here saved by the soak trick, well my psc750 was saved fron the window more to the point! thanks


Re: HP DeskJet 932C Prints only Pink & Black by pointmanx (9/20/05 11:12 PM) reply-1 + / -
There are two reasons why I think the water solution works:

1(the most obvious): Hot water could dissolve some of the ink in addition to washing it away

2(less obvious but still possible): The cartridge needs to have somewhat of a vacuum to work. Since hot water holds less air, it could also with its high temperature and lack of air draw some air out of the reservoirs, thereby creating a more vacuum-like environment.

Just for anyone who wanted a semi-technical explanation.


Re: Re: HP DeskJet 932C Prints only Pink & Black by Anonymous (9/24/05 8:02 AM) reply + / -
pointmanx, that shows a rather profound ignorance of physics(no offense). Temperature, pressure, and volume. When temperature increases in a confined volume the pressure rises inside.
FIXED my old 722c!!!! There should be a class action suit against HP!!!!!!


Re: HP DeskJet 1220C Prints only Pink & Black by Stephen (9/24/05 6:31 PM) reply + / -
The HP cartridges do not work if there is a vacuum inside them, the vacuum would keep the ink from flowing.

If you refill a #78 for example, you knock out the 3 plugs in the top, and after you add ink you leave the holes open.

Before anyone flies off the handle about HP I suggest they start reading Epson posts, (shudder), pretty soon you'll be very happy that all you had to do was soak the nozzles.

Another HP venting example would be the #56/57/58 cartridges, peel back then label on the top of one and you'll understand.


Re: Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (9/24/05 8:27 PM) reply + / -
twit


Re: HP DeskJet 1220C Prints only Pink & Black by Stephen (9/24/05 8:54 PM) reply + / -
If you are refering to me, and don't have the guts to use a name and email address, then you have certainly defined yourself.

And I do encourage people to read the posts on other printer lines, it puts their problems in perspective.

It's also interesting to read open threads, then you know which printers noboby here knows how to fix, there are very few HP threads with no answers.

After years of posting, (over 2,000 posts), and hundreds of HP printers I've personally fixed I think I do know a small amount on the subject.


Re: Re: HP DeskJet 1220C Prints only Pink & Black by sawman (9/25/05 12:17 PM) reply + / -
I am very sorry. That was a drunken ignorant post on my part. I do not know anything about venting ink cartridges. I apologize to all for the negativity and stupid response to such a helpful forum thread. I've tried to spread the word so others might benefit. I really appreciate having found this site and will try to help rather than hinder in the future.

Ironically and embarrassingly, Stephen


Re: HP DeskJet 1220C Prints only Pink & Black by Stephen (9/25/05 2:14 PM) reply + / -
Apology accepted.

Sorry I missed you in the chat room, it seems like I'll check it every few minutes for a couple of hours and noboby will sign in, then I'll walk away from the PC for 15 minutes and two people will join and then leave.


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (9/27/05 10:10 PM) reply + / -
I had the same problem: my HP Deskjet print only black and pink after I replaced the cartridge.

I did the the trick with Hot water as suggested - but I have to do it 30min each time for 3 times in all... 1st two tries with no effect but after the third soak with boiling water in a coffee mug, the yellow and blue came out in a test print.......now all is alive again.

Like many others, I was ready to throw away my HP Deskjet 930C with the print black and pink only problem surfaced. Someone had earlier broght up a conspiracy theory on printer not working after x years or y number of print (frequency). Well, my problem surfaced almost exactly 5 years after I bought it....Hmmmmmm...

Nonetheless: THANK YOU ALL!! Saved me a bundle...

and my next printer will not be a HP!!!! ;)


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (9/28/05 8:28 AM) reply + / -
Yet another convert here! HP1220c stopped printing blue, and my logo is blue so that was a bit of a showstopper. It was a new cartridge so I knew it hadn;t run out, then tried 2 replacements and they were only printing pink! (never had a cartridge problem before this either so was starting to look at new printers...)

Fortunatley I've got access to an ultrasonic bath so whacked the cartridge bottoms in there for a few minutes (with lots of hot water), left to dry overnight and we're back in business!

Thanks Google, and thanks to whoever posted the hot water idea in the first place.


Re: HP DeskJet 1220C Prints only Pink & Black by peepeesaurus (9/29/05 9:38 AM) reply + / -
I must say, "that shit really works!"

Just another satisfied customer of the ol' microwave trick. Colors were flowing like a river of poo dumped after a wiskey binge.

Excellent! HP sucks anyway.


Re: HP DeskJet 1220C Prints only Pink & Black by keggle (10/2/05 10:12 AM) reply + / -
I've a 930c that still prints colour quite happily but I experienced a 'fade to grey' with the black output. Having found the solution to the pink colour problem intriguing and well worth spreading far & wide it wouldn't have fixed my problem.

Stephen's response (9/24/05) triggered the answer for me. I had refilled the cartridge to the maximum level and it had been working well for some time. Why had the output faded?? Simple - the vacuum had built up in the tank!! The plug is on the print head end of the black cartridge and therefore has to be fully sealed unless you really like a black desktop.

I untaped the plug, removed & refitted it then taped it up again. Problem solved!!!


Re: HP DeskJet 1220C Prints only Pink & Black by jmarincel (10/6/05 1:43 AM) reply + / -
Do you guys reckon this soaking technique will work for a hp psc 750 colour catridge? or has any1 tried it on already on it


Re: HP DeskJet 1220C Prints only Pink & Black by Stephen (10/6/05 5:34 AM) reply+1 + / -
The soaking technique works on HP #15, #45, #56, #57, #58, #17, #41, #78, and I'm sure a few I didn't list.

If you find a post helpful please give it a "Thumbs Up", to do that click on the "+" sign in the title bar of the post.

You can only give a post one thumbs up, if someone else has already given a post a thumbs up then you can give it another.


Re: HP DeskJet 1220C Prints only Pink & Black by Anonymous (10/11/05 1:47 PM) reply + / -
I have an HP Deskjet 1220C color printer and can only print B&W pictures from photoshop, although the pictures are in CMYK mode. I'm able to print everything else in color from other programs, just not PS. Didn't know if it was a printer problem or a PS problem, anyb