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Epson C80 & C82

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Epson C80 & C82 by Jan (8/18/03 2:52 PM) reply + / -
I have a Epson C80 and have the similar problem of the black ink not printing. I've done all the steps the instruction manual has but nothing works. I thought about purchasing the print head cleaning kits here at fixyourownprint.com but see NOTHING listed for this printer. Taking it to an authorized Epson repair dealer may cost me as much as a new printer would. I went as far as to purchase a newer Epson C82 because it was on sale but I haven't opened the box. Am I going to have the same problem with this model?


Re: Epson C80 & C82 by Denny Conway (8/19/03 10:49 AM) reply + / -
Jan: Just to let you know, I do not work for "fixyourownprinter.com" or even "Epson Company". As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. There's of course no way for me to actually know whats wrong with your printer. It's possible that you may even have an actual HARDWARE PROBLEM [parts problem], or possibly the "printhead nozzles" may just be clogged. Unfortunatly, this seems to be a fairly common experience on the "C80" Printer and sometimes on the "C82", especially when you are using NON EPSON INKS. If you do a general search on the "fixyourownprinter.com" printer repair site, under Epson C80 Printers, you can read about other peoples experiences and advise. You may want to actually try a "Printhead Cleaning Kit" and see if it will help. If you were using generic or third party ink cartridges [NON-EPSON INK CARTRIDGES] then its even worse on the printhead assemblies and they may have already been damaged by using the wrong ink. Its possible that you may not actually be able get the printhead assembly to open up and work again. The "Printhead Cleaning Kits" sold by the "fixyourownprinter.com" printer repair site, say they are not designed for the "C80" printers. Although the kit IS NOT designed for the "C" series printers [such as the C60, C80 or C82] or the NEWER SERIES of Epson Ink Jet Style Printers, the fluid and syringe can still be used in the same way. The syringe and Epson Fluids that come in the kit are still the best thing to try. The main difference is the instructions for the FELT PAD/CAP ASSEMBLY. The "C80/C82" series and newer "C" series printers, use a different style "cap assembly" that does not use a felt pad, so you have to ignore that portion of the instructions...If you want to try using the "printhead cleaning kit", it's available through the home page on "fixyourownprinter.com". Its around $10.00 plus shipping and I'm told that it includes a syringe and some Epson Printhead Cleaning Solution. The Epson fluid is designed to dissolve most clogs, especially if you were using Epson inks. You can try it if you want to and see if you can get the printhead nozzles to open up again...REMEMBER: The "nozzles" inside the printhead assembly can be easily damaged by using to much force. Damage can even occur when you are using the printhead cleaning kit method, if you actually try to force the fluid thru the nozzle. Sometimes with too much force, the nozzles can be damaged. The correct method is to use the syringe to add the fluid into the nozzle and then leave the fluids set inside the nozzle for a couple of days, to try and dissolve a possible bad clog. Sometimes you might have to use the fluids several times to be able to disolve the clog in the printhead nozzles. Sometimes the clog will never disolve, or it actually damages the nozzles. The longer the clog has been in, the worse it is to remove. Again, if the cleaning fluids don't help, then its generally time to invest in a new printer. In some more expensive printers, you may want to get an estimate to replace the printhead assembly, but as a general rule, its not really economical to do in the small Epson Ink Jet style printers...Good Luck! Denny Conway


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