John: Just to let you know, I do not work for "fixyourownprinter.com" or even "Epson Company". As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. There's of course no way for me to actually know whats wrong with your printer and I don't know what instructions you are referring to. I normally only recommend that you try using a printhead cleaning kit to try and unclog the "printhead nozzles". Thats your best chance to open a clogged printhead assembly, without possibly causing additional damage to the nozzles. Most of the problems people have are caused by something they did, or did not do and are not always the printers fault...SOME EXAMPLES: Refilling your own cartridges, or having them refilled, buying third party ink or generic ink [non Epson ink is the wrong ink and can cause problems and damage], removing the ink cartridge and then reinstalling it [resets internal ink counter aurtomatically and your printer will not know when the ink actually runs low or even out], never cleaning and servicing your printer [dust, dirt, lint and hair cause problems and wear], not using your printer for long periods of time [ink dries out in the nozzles and can cause clogs], not keeping your printer covered up when its turned off and you are not using it [help stop the dust, dirt, lint and hair from collecting inside your printer and causing problems], or not turning your printer OFF & ON by using the printers ON/OFF Switch [using a main switch on a Power Strip or Surge Protector, can damage the printhead assembly]. No matter what anyone says, all blacks and colors are not the same. Thats why all companies patient the formulas for there inks. Generally if you are using non Epson Ink Cartridges, you are using the wrong ink for your printer. Sooner or later you will have some type of problems, almost everyone does. If you do happen to be using non-Epson ink or ink cartridges, then its even worse on the printhead assemblies and they may have already been damaged by using the wrong ink. Its possible that you may not actually be able get the printhead assembly to work again. You might want to try using the "printhead cleaning kit", available through the home page on "fixyourownprinter.com" and see if you can get the printhead nozzles to open up again. Its around $10.00 plus shipping and I'm told that it includes a syringe and some Epson Printhead Cleaning Solution. Epson fluid is designed to dissolve most clogs, especially if you use Epson inks. If it does not work, then its generally time to replace the printer...REMEMBER: The "nozzles" inside the printhead assembly can be easily damaged by using to much force. Damage can even occur when you are using the printhead cleaning kit method, sold off the printer repair site. If you try to force the fluids thru the nozzle, the nozzles can be seriously damaged. The correct method is to use the syringe to add the fluid into the nozzle and then leave the fluids set inside the nozzle for a couple of days, to try and dissolve a bad clog. Sometimes you might have to use the fluids several times to be able to disolve the clog in the printhead nozzles. Sometimes the clog will never disolve, or actually damages the nozzles. The longer the clog has been in, the worse it is to remove. If the cleaning fluids don't help, then its generally time to invest in a new printer. In some more expensive printers, you may want to get an estimate to replace the printhead assembly, but as a general rule, its not really economical to do in small Epson ink jet printers...Good Luck! Denny Conway...P.S. There are other methods that different people say have worked for them, but I don't normally recommend them, unless its as a last resort. If you try using the printhead cleaning kit and it does not help and you are faced with buying a new printer anyway, then I guess you have nothing to loose by expiramenting with other methods and fluids.
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