unknown

asked Jun 22, 2003 at 9:43pm
Epson Epson MJ Color

EPSON How to print in black when color ink is out?

I have a friend with a newer Epson printer. I don't know the model number but it is a lower end printer. Recently his printer stopped printing because the color cartridge ran out of ink. Since he doesn't care about printing in color, he changed the setting to "Black" printing mode but it seems the machine won't print in any mode if either cartridge is out of ink. He knows the black ink cartridge is good (because he just replaced it) and thinks it's a rip off to have to buy a new color cartridge when he just wants to print in black. Is there any way around this, to get the printer to print in black again without buying a new color cartridge?
Thanks in advance for any help!
===Rod===

Yup. Epson can suck my fat hairy toes. Spent a S#!$ load on a new black ink cartridge for it to still not work.

by F is not for fun Epson on Jun 7, 2016 at 12:07am Add comment
Same here!!! What is wrong with Epson???!!! - LaLa HaHa
Rod: As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. An Epson Printer [Ink Jet Style] has to have two good ink cartridges in it to be able to print. If the red ink light is on solid, then the printer will not allow printing at all. Even if you reset the color cartridge to fool the printer, you would just be causing more problems in the near future. If you were to reset the old color cartridge, the printer would assume you put in a new cartridge and reset the internal ink counter. The printer would not know when the color ran out completely, thinking it still had lots of ink left. Air would get into the printhead nozzles, causing them to dry out and clog. Its possible that you could not successfully get those color nozzles to reopen again. You cannot just turn off the color ink system, to be able to only use the black. Remember that everytime you do a printing job or perform a printhead cleaning cycle, ink is being used up. If the ink in the color nozzle just set there all the time, while you were just printing in black, the ink inside the printhead nozzles would eventually go bad, then dry out and clog...Denny Conway
by Denny Conway on Jun 23, 2003 at 1:14pm Add comment
Can't figure out how to post in main arena. I filled color cartridges when do I fill black? - lashepard
Can not find Epsons complaint department anywhere for good reason I guess. Would like to get them to bend over so I could put their printer where it belongs!!!!!!!!!!!! - loserepson
I've had the same problem as Rod's friend. Just to be clear, are you saying that there is no way to print a document using the black ink cartridge ONLY? In order to print something black you have to mix color in with it??

I've set all of my options to print in black & white, yet my color cartridge ran out before my black one did!! Now I can't print anything! Is there anyway around this? I for one cannot afford to piss away money on printer cartridges every month or so.
by unknown on Jun 27, 2003 at 11:55am Add comment
Kristina: First thing is that I'm sorry that I could not reply until now. I was off work from 6/26 until 7/2, while I moved my parents approximatly 300 miles, to live with my wife and I. There was of course, a lot of work that came in while I was gone, so I had to catch up on customers printers and equipment, before I could once again help out. I only help on the "printer repair site" when I have the free time. As I work for a company, my job has to come first...You don't have to use your color cartridge, but your printer has to have a good color cartridge installed to be able to even print in black. Once the solid red color light/LED comes on, it locks out the printers operation, until the cartridge has been replaced. There is no way around the solid ink light, to be able to just print in the remaining black ink, that I know of...AGAIN: Even if you reset the color cartridge to fool the printer, you would just be causing more problems in the near future. If you were to reset the old color cartridge, the printer would assume you put in a new cartridge and reset the internal ink counter. The printer would not know when the color ran out completely, thinking it still had lots of ink left. Air would get into the printhead nozzles, causing them to dry out and clog. Its possible that you could not successfully get those color nozzles to reopen again. You cannot just turn off the color ink system, to be able to only use the black. Remember that everytime you do a printing job or perform a printhead cleaning cycle, ink is being used up. If the ink in the color nozzle just set there all the time, while you were just printing in black, the ink inside the printhead nozzles would eventually go bad, then dry out and clog...Denny Conway
by Denny Conway on Jul 2, 2003 at 5:36pm Add comment
CALGON TAKE ME AWAY!

I just bought my first black refill for my Photo 820 then I came here to find out why my printer still won't print. IT'S A 70 DOLLAR PRINTER AND A 50 DOLLAR REFILL. I'll never buy an Epson product again let alone an ink jet printer (NOBODY PRINTS IN COLOR). It's a friggin ink racket. I'm going back to laserjets.
by unknown on Sep 13, 2003 at 3:07pm Add comment
You bought a color photo printer. So many complaints here. This printer is designed for color printing and should not be used as a regular printer. Keep the Epsom and use sparingly. Get a workhorse printer like ho, just for printing daily docs. Keep Epsom for scanning, faxing , etc. use sparingly and you won't have to replace product so often.❣ - lashepard
I know, I'll never buy an epson again. I'll
probably put a website on my server and call
epson sucks. I bought an epson c82. I've had it
about 3 months. It says it is out of yellow ink.
I replaced it with a new epson ink cartridge,
still the same thing. I thought maybe it was a
bad cartidge. I bought another set of ink cartridges.
Still the same thing. I can't even print black. If
they can't figure a way around this issue, I'll
sure do my part to let people know what I think about
them!
by john on Sep 17, 2003 at 7:18pm Add comment
John: If your printer is only three months old, it is still under warranty and Epson will send you a replacement printer. Just call the "Epson Customer Relations Department" at 1-562-276-1311 and they will create a warranty claim for you and a WHOLE UNIT EXCHANGE will take place. They will send you a replacement printer, along with a return shipping label, to send back the defective printer...Good Luck! Denny Conway
by Denny Conway on Sep 22, 2003 at 4:32pm Add comment
You don't get it! He doesn't want another one. The first one was already hard enough to flush down the toilet. - F is not for fun Epson
Get ink at www.inkjets.com.. you get 3 color and 3 [email protected] ink refils for $40 or less! Don't go with OEM carts which price gouge like there is no tomorrow.
by jim on Nov 28, 2003 at 12:09pm Add comment
You may find better deals at:

http://www.ink4art.com/index-epson.asp
by jim on Nov 28, 2003 at 12:10pm Add comment
Have you tried the SSC Service Utility
for Epson Stylus Printers?
http://inkjetprinterhelp.us/epsonSSC.html
by unknown on Nov 30, 2003 at 2:16am Add comment
I bought this printer because I had a Cannon in the past with individual color ink cartridges. My grandchildren put part of an orange in it and ruined it.(Children do a lot of weird things) Why buy one that has one refill with all the colors in one cartridge. I am royally ticked off about this issue. I can afford the ink but will just go out and find a different printer and give this one to goodwill. You can bet the next one I get will not be Epson! What happened to recycling to help the earth? They used to tar and feather people....better than a firing squad. Epson get your head out of your rear end!
by unknown on Dec 28, 2013 at 7:05am Add comment
Yep - I'm joining the "send Epson printers to Hell" party!
There is no valid reason for a printer to be designed in such a way that I need to replace my Cyan cartridge just to print in black. It's a scam to force people into repeatedly putting $60 ink cartridges into $50 printers. Pure scam.
Don't bother with an explanation - I'm dropping the printer (along with the brand new black ink) off at Salvation Army tomorrow morning and if I can't find a replacement that will allow printing with just black then I will be going without a printer. After all, with "genuine" Epson ink cartridges that I use maybe once every 3 or 4 months at most I am already out of 1 colour. What was there, like a single bloody drop of ink in them for the money I paid?
Scam - pure and simple. I'm all done with it.
by unknown on May 23, 2015 at 6:29pm Add comment
This just happened to me, too. I was able to replace b/w only the first time or two. Now I find it's DESIGNED so we have to buy color cartridges that we don't use or want. Sounds like I'll have to go back to laserjets. Altho the library here lets us print up to 70 sheets free a week.!! - ragslick
I called Epson's corporate office 1-562-276-1311 and left my complaint with them about this issue. I urge everyone to call them and register their complaint.
by aamirghanchi on Jun 5, 2015 at 8:25pm Add comment
This is one of the biggest jokes in the wide world of capitalism's jokes on consumers. I have THREE out of FOUR of my cartridges full, with just CYAN down to 0. It is highly amusing to me that when the BLACK cartridge is DOWN the printer miraculously finds a way to print in BLACK by combining COLORS. But when I just want to print in BLACK with a BLACK cartridge, suddenly the printer ain't so clever no more. SCAM.
by unknown on Jun 22, 2015 at 1:41pm Add comment

Rod and Kristen sounds like the same person and in cahoots with them crooks over at epson corporation. Everyone should just stick with laserjets anyway. You donthave to worry about corporate crooks and thieves ripping off the working class. Epson corp...your all piece of shit and can kiss my ass if you thing imma pay for your trips to cancun on $50 a pop for ink cartridges every fucken two or three weeks for cheap ass printer I only paid $70 bucks for.

by epsonyourapieceofshit on Aug 19, 2015 at 5:04pm Add comment

you got me fucked up and I threw your punk ass printer in the garbage where it belongs

by epsonyourapieceofshit on Aug 19, 2015 at 5:06pm Add comment

I am now a part of the F Epson club. Same issue with the Cyan and Black. Never again. I knew my parents hadn't done their research when they bought this for me as a Christmas gift. Stupid piece of shit.

by epsonsucksass on Nov 21, 2015 at 11:27pm Add comment

My Epson printer is doing the same thing. I changed the printer settings to print in black ink only and it won't let me do anything without replacing the blue. My red and yellow are full. It's pretty much bullshit.... thanks a lot Epson... Useless P.O.S.


by crystal24 on Jan 19, 2016 at 3:36am Add comment

I'm with you guys fuck epson

by epsonblows on Jan 20, 2016 at 5:33pm Add comment

So they disabled black ink printing. I am not giving them extortion money. I'll buy the cheapest knock-off set of color cartridges. I don't care if the nozzles clog or implode. I just want to print black&white.

by Daniel on Feb 8, 2016 at 8:55pm Add comment
Sorry Daniel but many of the companies put a chip in their ink cartridge that won't even allow the cheaper inks now. Another scam. - carolo512

I joined the club of F Epson. I never ever print foto's but every couple of months my PhotoBlack (cartridge PBK) runs out (why?).

Mind you, this is not the regular black (BK Cartridge). It's runnig out also much faster then on my previous HP. But, at least I'm using that toner.

And the same as with the color cardridges, no printing allowed. :-S

I accepted the outdated and totaly not user friendly software but this is really irritating. Do not buy Epson !

by F EPSON on Apr 2, 2016 at 12:25pm Add comment

epson is terrible for forcing you to buy color inkto print in black. I will never buy or support epson again

by Epson sucks on Apr 26, 2016 at 10:12am Add comment

Damn you Epson!! Black ink is full, need to print out an Insurance card to keep in my car and your stupid printer will not let me do it. I MUST replace the red & blue cartridges in order to print a normal black and white page...what kind of BS is this? If I get pulled over by the cops and tell them your sorry excuse for a printer wouldn't let me print the damn card, they are not going to care and I end up with a ticket. You lost me as a customer for good. I will also tell my family, friends and anybody else who listens not to buy your products either.

by EpsonBlows1 on Apr 28, 2016 at 5:43pm Add comment
I wish I would've found this site and comments BEFORE I purchased my printer!! Here I thought I was doing something wrong because my printer WILL NOT just let me print in black. I have printed 3, yes 3 4x6 photos and my photo black ink has already had to be placed.....why?!?! Now I know this company is a rip off an I'm furious. We have a fairly large family of 6. I am back in school and have a middle schooler and 2 in elementary who are all starting to do reports and other work for school and I've had to replace various colors 7 times already, this is ridiculous!!! I'm calling the complaint hotline and giving them a piece of my mind. We don't have the money to go out 3 times a month to replace color cartridges that we aren't even using!!!!! Thanks a lot Epson. - Kleigh81

Epson had best release a patch for my wf--4640. I rarely print color but somehow cyan is out and I can't print invoices. I sell a 100 printers a month . Guess which brand misses out on sales from now on. I am not selling a product I have no faith in. I was talked into trying this one instead of a laser . I've had trouble ever since. Business quality. I don't think so !

by mexhiebot on May 7, 2016 at 1:12am Add comment
Same with me. I hate my Epson WF-2540. If you don't use it everyday, the ink dries up and you have to go through all the head cleaning and messing around again. I waste more ink doing "test" pages than actually printing. It's quiet and fast but that's all I can say about it. Right now the M color is out so I'm unable to print anything altho I have 3 other cartridges almost full. My daughter just picked up a printer at a yard sale for $5 and it's better than this Epson I have. - carolo512

EPSON printers are a fucking scam. Rat bastards wont let me print my "BLACK" document because I ran out of "BLUE" ink. Their stupid print dialog doesn't even let you close the program. you have to use task manager to force quit(mean while "BUY INK" button just sits in your face. All they are trying to do is force you to buy more of their ink. It's all a scam. I rarely write customer complaints but shit like this really pisses me off. Trying to FORCE me to do something. FUCK YOU EPSON.

by dreko90 on Jun 18, 2016 at 4:45pm Add comment

Just put my Epson printer in the rubbish bin where it belongs, what a scam. Have also lodged a complaint with "Fair Trading".

by epson's scam on Jun 29, 2016 at 9:03pm Add comment

Wow, I've been soon disappointed with my Epson XP-400 and pretty much unable to use it since I first bought it. It was on sale, but there are no savings here. I have wasted money on more ink only to still not have print capability. The only thing worth buying this product is reading the reviews! I am a AD full-time military member and a full time student. I have NO freaking time to waste, but the amount of time I have wasted trying to get this product to work correctly has been enormous!!! In the trash it goes so that I do not put anyone else through this headache!

by Braz on Jul 4, 2016 at 12:59pm Add comment

same crap happening to me,I thought I bought a good printer @$%^@^%$^ I bought crap I hate that , I cannot stand that so bad why are things engineered like this EPSON is CRA{

by epsonloser on Jul 18, 2016 at 6:50pm Add comment

buy a new printer when you can cos Epson r robbing bastards have pay £50 quid for ink when u only need black,

by Andyheat on Jul 28, 2016 at 11:33am Add comment

I agree with everyone here, 100%. I have never in my life owned, or even used a printer, that would not print in black and white (without the color cartridges being affected). That's not even what upsets me the most. It's the fact that the black, red, and yellow cartridges are full. As with a lot of others here, the Cyan is the only one that is out. I almost always print in black and white. CYAN does not need to be used with the black ink. It's a complete joke. Good job, Epson, for fooling people into buying your garbage products. And you can save that whole "if you don't use your printer, your ink dries up", blah blah blah excuses. I was using it very frequently (like I stated, mostly in black ink), and once again, Cyan is the only one that is "empty". I know it isn't dry. I took it out and gently pressed the head against a piece of paper, and sure enough, there's a nice, wet, blob of blue. I normally don't test cartridges in that way, I just wanted to see if it was actually dry/empty. This has happened several times before, as well. Just the Cyan. It's always the Cyan. In between the documents I have to print, I do (or used to) print photos on the 4x6 photo paper. Granted, the photos looked really nice for the most part, one or two thrown in should not drain the color cartridges, especially not just that one specifically. I never write reviews, complaints, or otherwise, but I'm beyond pissed off with this product. I, like many others, would love your printers (or printer combos), if you didn't force people to buy ink that is; 1) Not necessary and 2) Shouldn't be empty or dry in the first place. My Mom bought this printer combo a couple years ago. I wish I would have known that the problem with the ink that happened shortly after she got it, was going to be an endless waste of money. You suck, Epson. Maybe you should have tried to produce quality products, without ripping everyone off, to keep/expand your customer base. Word of mouth.. I will definitely let everyone I know to stay clear of Epson products.


** I'm aware this is not Epson's site. Also, that it's an old thread. I just needed to rant, since others here understand my frustration.**

by AllHailTheDarkness on Jul 30, 2016 at 7:43pm Add comment

Please do not donate this crap to Salvation Army etc. as the poor purchaser is probably less able to afford the fraud than we. Instead I intend to post hurling my Epson WF2540 into a dumpster from the third floor attic window on youtube. After that perhaps I will print up (on my new laser printer) some permanent stick labels that say "check reviews before you buy." I believe Epson is involved in conscious consumer fraud here so even if the label said "not a real printer:ink fraud generator" they couldn't possibly prosecute because it is true.They owe us all a complete refund on product purchase and ink purchases.

by bluberrypie on Aug 11, 2016 at 9:19am Add comment

I have read a number of complaints about various models of Epson printers and the one problem they seem to have in common is being unable to print a black and white document if one of the colours is empty. This is so unjust.


If you continue to read on, you will see most have this problem but one thing you might not have noticed is the fact the empty colour is nearly always CYAN (blue)! Is this a Epson conspiracy to make this happen or is blue used more frequently as a mixing colour?


I am particularly angry at the moment as I have a number of issues on PayPal (involving my Bank Account and Debit Card linked to PayPal and an insufficient number of refunds to my account) and I desperately needed to print the Activity details out for my bank's benefit so they can investigate the matter further. But thanks to Epson and their stupid technological ideas where you can't print a colour even if you have a full cartridge, I cannot print a very important number of documents!


I do not have a complaint over the cost of the cartridges (I buy economical versions on eBay) and even the cost of their machines are competitive but having to order ink more than regularly is quite honestly a REAL PAIN IN THE ARSE!!!


Regards,


Martin

PCofTQY, UK

by PCofTQY on Aug 13, 2016 at 12:39pm Add comment

I have a job opportunity and I have forms I need to print off to fill.....One colour is down to zero, just bought a black cartridge and this piece of shit won't work!!!! This is a scam!!! WHY THE FUCK CANT I PRINT IN BLACK? FUCK YOU EPSON

by maverickmarc on Aug 19, 2016 at 12:56pm Add comment

last Epson printer I will buy. it pisses me off when these corporate, money sucking, sons of bitches just take your money and fuck you over. I don't give a shit if my colored ink is empty. the damn thing should still print black especially when I have selected black print. I'm sure there are ways for people to bypass this, but I can just see these geek squad pieces of shit programming theses POS printers to not work when an ink cartridge runs out. you guys are toooooooooo fuckin smart. fuck you EPSON

by pissed off on Aug 23, 2016 at 3:40pm Add comment

I have a question. I refilled my color cartridges but when do I need to refill reg black cartridge?

by lashepard on Aug 26, 2016 at 7:32am Add comment

Fuck you Epson. My friend sent me her resume for a job interview I got her tomorrow hoping I'd be able to print this out no problem. But nope. Piece of garbage. No Cyan? Might as well have no BK, Y, or M! Epson is a piece of crap. Ive been up for a good damn while 'cleaning the heads' or 'checking the nozzles' in hopes that I can print regular old Black. I thought changing the font to a darker blue/red. or green might help but no. Might as well not be able to print a god damn thing. Oh wait might as well throw this price of crap away right in the trash or through the Epson Office building window. Right where it belongs. The ammount of money its takes them to replace that glass window would be all the money I ever had to spend on their god damn ink when my "Cyan" is too low. They can suck my balls.

Epson
Electronics
America, Inc.Headquarters2580 River Oaks Parkway, San Jose, CA 95134,U.S.A.1(800) 228-3964
1(408) 922-0238

Oh, and Fuck you Epson

by FuckYouEpson on Aug 27, 2016 at 4:22am Add comment
-1

I will never buy an Epson again. I tried to print a 63 page packet required by school and I had to replace the ink THREE TIMES. That's a ton of money. The fact that I can't print a black and white document I need for a dr's appointment tomorrow because I ran out of Cyan enrages me. I want to tell everyone meet never to buy an Epson. Kinks is literally half the cost. I'm not joking. I did the math. For real

by slocey on Jan 26, 2016 at 10:06pm Add comment
*kinkos - slocey