Epson MJ Color
EPSON How to print in black when color ink is out?
I have a friend with a newer Epson printer. I don't know the model number but it is a lower end printer. Recently his printer stopped printing because the color cartridge ran out of ink. Since he doesn't care about printing in color, he changed the setting to "Black" printing mode but it seems the machine won't print in any mode if either cartridge is out of ink. He knows the black ink cartridge is good (because he just replaced it) and thinks it's a rip off to have to buy a new color cartridge when he just wants to print in black. Is there any way around this, to get the printer to print in black again without buying a new color cartridge?
Thanks in advance for any help!
Rod: As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. An Epson Printer [Ink Jet Style] has to have two good ink cartridges in it to be able to print. If the red ink light is on solid, then the printer will not allow printing at all. Even if you reset the color cartridge to fool the printer, you would just be causing more problems in the near future. If you were to reset the old color cartridge, the printer would assume you put in a new cartridge and reset the internal ink counter. The printer would not know when the color ran out completely, thinking it still had lots of ink left. Air would get into the printhead nozzles, causing them to dry out and clog. Its possible that you could not successfully get those color nozzles to reopen again. You cannot just turn off the color ink system, to be able to only use the black. Remember that everytime you do a printing job or perform a printhead cleaning cycle, ink is being used up. If the ink in the color nozzle just set there all the time, while you were just printing in black, the ink inside the printhead nozzles would eventually go bad, then dry out and clog...Denny Conway
I've had the same problem as Rod's friend. Just to be clear, are you saying that there is no way to print a document using the black ink cartridge ONLY? In order to print something black you have to mix color in with it??
I've set all of my options to print in black & white, yet my color cartridge ran out before my black one did!! Now I can't print anything! Is there anyway around this? I for one cannot afford to piss away money on printer cartridges every month or so.
Kristina: First thing is that I'm sorry that I could not reply until now. I was off work from 6/26 until 7/2, while I moved my parents approximatly 300 miles, to live with my wife and I. There was of course, a lot of work that came in while I was gone, so I had to catch up on customers printers and equipment, before I could once again help out. I only help on the "printer repair site" when I have the free time. As I work for a company, my job has to come first...You don't have to use your color cartridge, but your printer has to have a good color cartridge installed to be able to even print in black. Once the solid red color light/LED comes on, it locks out the printers operation, until the cartridge has been replaced. There is no way around the solid ink light, to be able to just print in the remaining black ink, that I know of...AGAIN: Even if you reset the color cartridge to fool the printer, you would just be causing more problems in the near future. If you were to reset the old color cartridge, the printer would assume you put in a new cartridge and reset the internal ink counter. The printer would not know when the color ran out completely, thinking it still had lots of ink left. Air would get into the printhead nozzles, causing them to dry out and clog. Its possible that you could not successfully get those color nozzles to reopen again. You cannot just turn off the color ink system, to be able to only use the black. Remember that everytime you do a printing job or perform a printhead cleaning cycle, ink is being used up. If the ink in the color nozzle just set there all the time, while you were just printing in black, the ink inside the printhead nozzles would eventually go bad, then dry out and clog...Denny Conway
CALGON TAKE ME AWAY!
I just bought my first black refill for my Photo 820 then I came here to find out why my printer still won't print. IT'S A 70 DOLLAR PRINTER AND A 50 DOLLAR REFILL. I'll never buy an Epson product again let alone an ink jet printer (NOBODY PRINTS IN COLOR). It's a friggin ink racket. I'm going back to laserjets.
I know, I'll never buy an epson again. I'll
probably put a website on my server and call
epson sucks. I bought an epson c82. I've had it
about 3 months. It says it is out of yellow ink.
I replaced it with a new epson ink cartridge,
still the same thing. I thought maybe it was a
bad cartidge. I bought another set of ink cartridges.
Still the same thing. I can't even print black. If
they can't figure a way around this issue, I'll
sure do my part to let people know what I think about
John: If your printer is only three months old, it is still under warranty and Epson will send you a replacement printer. Just call the "Epson Customer Relations Department" at 1-562-276-1311 and they will create a warranty claim for you and a WHOLE UNIT EXCHANGE will take place. They will send you a replacement printer, along with a return shipping label, to send back the defective printer...Good Luck! Denny Conway
Get ink at www.inkjets.com.. you get 3 color and 3 [email protected]
ink refils for $40 or less! Don't go with OEM carts which price gouge like there is no tomorrow.
I bought this printer because I had a Cannon in the past with individual color ink cartridges. My grandchildren put part of an orange in it and ruined it.(Children do a lot of weird things) Why buy one that has one refill with all the colors in one cartridge. I am royally ticked off about this issue. I can afford the ink but will just go out and find a different printer and give this one to goodwill. You can bet the next one I get will not be Epson! What happened to recycling to help the earth? They used to tar and feather people....better than a firing squad. Epson get your head out of your rear end!
Yep - I'm joining the "send Epson printers to Hell" party!
There is no valid reason for a printer to be designed in such a way that I need to replace my Cyan cartridge just to print in black. It's a scam to force people into repeatedly putting $60 ink cartridges into $50 printers. Pure scam.
Don't bother with an explanation - I'm dropping the printer (along with the brand new black ink) off at Salvation Army tomorrow morning and if I can't find a replacement that will allow printing with just black then I will be going without a printer. After all, with "genuine" Epson ink cartridges that I use maybe once every 3 or 4 months at most I am already out of 1 colour. What was there, like a single bloody drop of ink in them for the money I paid?
Scam - pure and simple. I'm all done with it.
I called Epson's corporate office 1-562-276-1311 and left my complaint with them about this issue. I urge everyone to call them and register their complaint.
This is one of the biggest jokes in the wide world of capitalism's jokes on consumers. I have THREE out of FOUR of my cartridges full, with just CYAN down to 0. It is highly amusing to me that when the BLACK cartridge is DOWN the printer miraculously finds a way to print in BLACK by combining COLORS. But when I just want to print in BLACK with a BLACK cartridge, suddenly the printer ain't so clever no more. SCAM.
Rod and Kristen sounds like the same person and in cahoots with them crooks over at epson corporation. Everyone should just stick with laserjets anyway. You donthave to worry about corporate crooks and thieves ripping off the working class. Epson corp...your all piece of shit and can kiss my ass if you thing imma pay for your trips to cancun on $50 a pop for ink cartridges every fucken two or three weeks for cheap ass printer I only paid $70 bucks for.
you got me fucked up and I threw your punk ass printer in the garbage where it belongs
I am now a part of the F Epson club. Same issue with the Cyan and Black. Never again. I knew my parents hadn't done their research when they bought this for me as a Christmas gift. Stupid piece of shit.
My Epson printer is doing the same thing. I changed the printer settings to print in black ink only and it won't let me do anything without replacing the blue. My red and yellow are full. It's pretty much bullshit.... thanks a lot Epson... Useless P.O.S.
I'm with you guys fuck epson
So they disabled black ink printing. I am not giving them extortion money. I'll buy the cheapest knock-off set of color cartridges. I don't care if the nozzles clog or implode. I just want to print black&white.
I joined the club of F Epson. I never ever print foto's but every couple of months my PhotoBlack (cartridge PBK) runs out (why?).
Mind you, this is not the regular black (BK Cartridge). It's runnig out also much faster then on my previous HP. But, at least I'm using that toner.
And the same as with the color cardridges, no printing allowed. :-S
I accepted the outdated and totaly not user friendly software but this is really irritating. Do not buy Epson !
epson is terrible for forcing you to buy color inkto print in black. I will never buy or support epson again
Damn you Epson!! Black ink is full, need to print out an Insurance card to keep in my car and your stupid printer will not let me do it. I MUST replace the red & blue cartridges in order to print a normal black and white page...what kind of BS is this? If I get pulled over by the cops and tell them your sorry excuse for a printer wouldn't let me print the damn card, they are not going to care and I end up with a ticket. You lost me as a customer for good. I will also tell my family, friends and anybody else who listens not to buy your products either.
Epson had best release a patch for my wf--4640. I rarely print color but somehow cyan is out and I can't print invoices. I sell a 100 printers a month . Guess which brand misses out on sales from now on. I am not selling a product I have no faith in. I was talked into trying this one instead of a laser . I've had trouble ever since. Business quality. I don't think so !
I will never buy an Epson again. I tried to print a 63 page packet required by school and I had to replace the ink THREE TIMES. That's a ton of money. The fact that I can't print a black and white document I need for a dr's appointment tomorrow because I ran out of Cyan enrages me. I want to tell everyone meet never to buy an Epson. Kinks is literally half the cost. I'm not joking. I did the math. For real